Collections representative jobs in Indiana - 1,046 jobs

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 7.25 - 12.75 We are an equal opportunity employer and participate in E-Verify in states where required.

Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. **What You'll Do** + Manage a portfolio of assigned delinquent accounts. + Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. + Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal Regulations. + Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. + Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What you have** Minimum: Indicate minimum education, skills and experience required. + Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. + Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. + Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. + Detail-oriented with excellent organizational and time management skills. + Reliable, ability to work flexible day, evenings and weekend hours as required. + Basic computing skills + Must be able to obtain required License for collecting upon placement. Preferred: Indicate "nice to haves" regarding education, skills, and experience. + High school diploma or equivalent; some college coursework in business or related fields is preferred. + 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. + Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. + Familiarity with debt collection laws, regulations, and compliance requirements. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. **Job Description** **Position Purpose:** The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. **Primary Duties/Responsibilities:** + Engage with the Technical Customer Advisor to understand when a job has been carried out. + Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor. + Escalate to Technical Customer Advisor for speedy resolution in the event of issues. + Create and issue the invoice. + Respond to any billing queries (that would first come through the Customer Technical Advisor). **Qualifications** **Education/Experience/Background:** + High School Diploma/GED is required. + Experience of using computer invoicing systems or similar. + Invoicing and/or other financial experience. **Knowledge/Skills/Abilities:** + Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding. + Very numerate. + High attention to details. + Very organized and efficient. + Knowledge of, or ability to build knowledge of, the hazardous waste business. + Able to work collaboratively across different functions and to secure help from colleagues. **Additional Information** **Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

**Corteva Agriscience** is currently looking for a responsible and highly motivated **Phenotyping Specialist - Field Data Collection** to join at the **Windfall, IN** station. As a Phenotyping Specialist your responsibilities will focus on organizing and collecting high quality data for the Windfall Station. This role will actively support all corn, soybean and wheat research activities. ***Please note: there is no visa sponsorship or relocation assistance provided for this role. **What You'll Do:** + Next-Generation Phenotyping and Data Quality Leadership + Lead data collection efforts and ensure high-quality data is being collected. + Work collaboratively with colleagues and communicate effectively to ensure data is collected accurately and all project timelines are met. + Use various technologies to collect, evaluate, and distribute data following detailed protocols. + Validate and ensure accuracy of collected data. + Explore opportunities for advanced phenotyping techniques and methodologies. + Opportunity to be part of the Windfall UAS data collection efforts. + Coordinate with project leads to meet data collection deadlines. + Collaborate with additional station pilots to prioritize flight schedules. + Assist with research center activities, which may include - experiment planning, location mapping, seed preparation, data collection, pollinating and leading field crews. + Uphold Corteva Agriscience's Core Values in all aspects of your work, serving as a role model for ethical and professional behavior. + Follow all safety policies and procedures provided by Corteva Agriscience and communicate any changes to the team. **What Skills You Need:** + Bachelor's/Master's degree in agricultural/biological sciences or 5-7 years related experience. + Remote Pilot Part 107 Pilot's License or ability to obtain. + Demonstrate skills in organization, planning, operational safety, supervision, and time management. + Ability to develop a working relationship with team members by exhibiting effective communication and personal interaction skills with a diverse group of people. + Self-motivated, goal-oriented and attention to detail; passion for solving problems using new techniques and 'can-do' attitude. + Proficient writing, speaking, organizational and computer skills are needed. Computer skills and the use of Corteva proprietary software for completing these tasks will be a significant component of this role. + An ability to independently deliver solutions by asking the right questions, identifying necessary data sources/features, and producing actionable results. + Knowledge and experience of agronomy, crop production, plant development, weed management and/or small plot experimental design. + Attention to details in a deadline driven environment. Self-motivation and ability to initiate and execute projects, improvements, decisions, and problem solving. + Ability to work extended days and weekends at critical times of the season. Some overnight stays during peak times may be required. + A valid driver's license and a clean driving record is required with the ability to obtain a CMV license if needed. + Will be required to do physical lifting and work outdoors in varying ergonomic environments for extended periods of time. Must be capable of lifting 50 pounds **Benefits - How We'll Support You:** + Numerous development opportunities offered to build your skills + Be part of a company with a higher purpose and contribute to making the world a better place + Health benefits for you and your family on your first day of employment + Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays + Excellent parental leave which includes a minimum of 16 weeks for mother and father + Future planning with our competitive retirement savings plan and tuition reimbursement program + Learn more about our total rewards package here - Corteva Benefits (******************************************************************************* + Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws. Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Kosciusko County, Indiana. The ideal candidate will be located in Warsaw with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday - Friday 11:00AM - 7:00PM Pay Range: $16-$18 * Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

Role type: Permanent, Part time. Must be available to work weekends. Why You Will Be Excited About This Role At Laverty Pathology (a part of Healius), we all have one thing in common, we are passionate about making a difference to the health of Australians. As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands. You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in. You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia. About Us Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions. Why You Will Like Working Here There are some exciting things happening at Laverty Pathology and the wider Healius business as we transform the way we work. As a Pathology Collector, we offer a range of different roles to work around you - full time, part time and casual, available across local clinics, meaning a short commute to work and more time spent with your loved ones. You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support. You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!). Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this. What You Will Be Doing As a Pathology Collector (Phlebotomist), you will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare. Your key responsibilities will include: * Collecting samples (blood and non-blood) with care and attention * Keeping meticulous records for every patient and sample * Delivering documentation within strict turnaround times * Preparing and packaging specimens for transport and testing * Liaising with a range of different people including customers, clinic staff and couriers What Type of Person Will Be Successful To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts. No experience in Pathology Collection but have a customer service focus & a background in healthcare? We can support you to grow a rewarding career as a Pathology Collector by providing you with fully paid training and mentoring. Bring the right attitude and interest and we will bring the rest. These are the type of attributes & skills you would possess: * A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background * Excellent customer service and communication skills, with a high level of empathy * You are organised, with strong time management and attention to detail * You are able to work autonomously, sometimes working independently in a solo clinic * You hold a valid Driver's license and have flexibility to travel to multiple clinics * You hold a working with Children's Check or be willing to obtain one * You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful. Vaccination Requirements * Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role * Other vaccinations based on location may be required / setting . Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate. * Corporate health insurance discounts, banking benefits and novated leasing salary packaging. * Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. * Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members. Our Commitment to Diversity And Inclusion Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email *******************.au. See more of our jobs at ********************** and follow us on LinkedIn. Healius is committed to responding to every applicant.

Come join our amazing team and work a hybrid schedule working 11:00am -8:00pm EST! The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and offering direction on incoming and outgoing calls. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Senior level in the job family and generally handles highly complex inbound calls, escalated calls and Gapping requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a Team Lead or Supervisor. The target pay for this position is $24.00/hr plus monthly incentive bonus. What you'll do: Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and in compliance with all applicable regulations. Refer more complex or complicated calls to qualified team member. Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email, or phone contact with supporting departments. Track, follow-up and complete customer call backs to ensure inquiry resolution. Collect payments whenever appropriate. Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. Research and resolve a wide variety of customer questions/issues. Resolves and/or addresses complex customer problems or questions. Knowledge of Fair Debt Collection Practices Act required. Knowledge of relevant and industry-specific computer software packages preferred. Strong negotiation skills Ability to understand moderately complex problems and to collaborate and explore alternative solutions. Ability to make decisions that have moderate impact on the immediate work unit. Ability to organize thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: High school diploma or equivalent work experience Two (2) to three (3) years' customer service/call center experience in a high-volume telephone contact environment Three (3) years or more Mortgage Loan Servicing industry experience Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

Liberty FCU, a full-service credit union, is seeking a full-time Collector to join the Asset Protection (Collection) Department. The successful candidate must demonstrate professionalism, possess problem solving skills, and be able to focus in a fast-paced environment. Experience in collections is preferred. If interested, please proceed by clicking Apply. Essential Functions & Responsibilities: Contact past due members through outbound calling campaigns, email, and text messaging. Maintain accurate documentation of collection efforts and reasons for delinquency. Make payment arrangements to resolve past due loans, including modifications, extensions, and various other options. Update addresses, phone numbers, and other contact information. Skip trace through various websites, review for repossession referrals on auto loans. Develop an understanding of credit union history, philosophy, organization, by-laws, and operational procedures. Adhere to all federal, state, local and internal laws, regulations, and policies. Participate in web-based and instructor led training sessions to assure that appropriate collections calling techniques are developed to respond to new and challenging calling situations. Perform other duties as assigned. Position Specifications High school education or GED equivalent. Collection and call center experience preferred. Knowledge, Skills, & Abilities Demonstrate behaviors based on credit union values: S.E.R.V.I.C.E. Ability to communicate effectively in both verbal and written formats. Ability to manage multiple tasks, work in fast-paced environment, and meet deadlines. Ability to exercise discretion and good judgment in making decisions and maintain confidentiality of materials handled. Ability to be flexible and work under high pressure in a complex environment. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long-Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Nexstar Media Group is America's largest local television and media company with 197 full power stations (including partner stations) in 115 markets addressing nearly 63% of US television households and a growing digital media operation. Nexstar's platform delivers exceptional local content and network programming to inform and entertain viewers, while providing premium, scalable local advertising opportunities for advertisers and brands across all screens and devices. Learn more at *************** EEO Statement: Equal Opportunity Employer Minorities/Women/Veterans/Disabled Role Overview: We are looking for a Credit and Collections Analyst for our Shared Service Center located in Indianapolis, IN, with experience with corporate collections. The Analyst will manage and monitor the company's receivable balances on a portfolio that has been assigned to them. Responsibilities included but not limited to: Make collection calls and maintain follow-up on customer's past due items. Research customer deductions and pursue repayment from the customer if deductions are needed invalid Work with the station Managers and or Account executives to ensure that all credits, short pays and bad debt are processed. Utilize good judgment in dealing maintaining essential job functions through planning, and follow up. Perform other duties as assigned and not limited to reviewing accounts for credit to update with terms or decline. Perform credit checks on potential customers as needed Perform other duties as assigned

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

If you are looking to start your career in customer service, training will be provided upon hire. We prefer to seek people with 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. We are open to people fresh out of school What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements.

Collections Consumer Specialist We are seeking highly motivated and goal-oriented individuals to join a Collections team as a Collections Consumer Specialist. In this role, you will be responsible for managing assigned accounts, making outbound calls to collect past due payments, and assisting account holders with various solutions. If you possess a strong work ethic, excellent communication skills, and thrive in a challenging environment, we encourage you to apply. Key Responsibilities: Manage assigned queues of various account types. Make outbound calls daily to collect past due payments. Work a minimum of 100 accounts daily. Handle inbound calls from account holders. Process and send necessary correspondence for debiting accounts. Offer assistance options to account holders with secured loans who are experiencing payment difficulties. Maintain consistent phone activity throughout the day, outside of scheduled breaks. Schedule: This is a full-time position with a rotating monthly schedule. Typical daily hours are from 8:00 AM, with a mix of earlier days (until 4:30 PM) and later days (until 5:30 PM). Required to work two Saturdays per month, which is paid as overtime if your 40-hour week is completed. New employees will work on-site for approximately four to six months to achieve performance goals before becoming eligible for a hybrid work model (one week in-office, one week remote). Qualifications: Some prior collections experience is a plus, but we are willing to train candidates with a strong aptitude. Goal-oriented with a proven track record of achieving targets. A team player with excellent reliability and attendance. Possess "thick skin" and maintain professionalism during challenging interactions with account holders. Strong communication and problem-solving skills. Compensation and Benefits: 16.50/HR - with a $500 3 month bonus completion. Significant opportunity to earn up to $1,500 quarterly in incentives by meeting individual and team performance goals, totaling up to $6,000 annually. Yearly raises based on performance reviews. Comprehensive benefits package Opportunities for professional development and advancement.

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

PURPOSE * The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad. ESSENTIAL DUTIES * Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation. * Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies. * Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments. * Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms. * Maintain detailed and organized records of all collection activities, communications, and payment arrangements. * Collaborate with internal departments to resolve billing discrepancies and disputes. * Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support. * Contribute to process improvements in collections and cash application workflows. * Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution. PHYSICAL DEMANDS/WORK ENVIRONMENT * Working conditions are typical for an office environment * Work requires extensive work using a computer * Maintain seated posture/position for eight or more hours per day * Responsibilities may require evening and weekend work in response to needs of the systems being supported MINIMUM REQUIREMENTS * High school diploma or equivalent. * 0-2 years of experience in accounts receivable, collections, or cash application preferred. * Proficient in Microsoft Excel and accounting software. * Strong accuracy and attention to detail in data entry and payment application. * A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results. * Strong communication and problem-solving skills for interacting with customers and internal teams. * Commitment to continuous learning and skillset development. For internal use only: Admin001

The Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. This role applies critical thinking and independent judgment to evaluate account activity, determine appropriate resolution pathways, and ensure compliance with federal, state, and payer-specific requirements. The Specialist partners closely with Billing, Coding, Financial Counseling, and external vendors to drive timely, accurate account resolution while delivering a high level of patient-centered service. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Analyze and resolve complex patient billing and self-pay accounts, including disputes, bankruptcy, probate, financial assistance eligibility, denials, refunds, and bad-debt placement. * Conduct proactive follow-up on outstanding patient balances using multiple communication channels to secure payment, establish payment plans, or determine alternative resolution options. * Apply critical thinking to assess account history, billing accuracy, insurance activity, and regulatory constraints to determine the most appropriate next steps. * Explain billing statements, insurance adjustments, denials, and patient payment responsibility clearly and professionally. * Evaluate Financial Assistance applications for completeness, eligibility, and compliance with organizational policy and regulatory requirements; communicate determinations in a timely manner. * Establish and manage payment plans in accordance with internal policies and vendor guidelines. * Process account adjustments, write-offs, refunds, rebilling, and corrections with a high degree of accuracy. * Collaborate with Billing, Coding, and Financial Counseling teams to ensure accounts are financially cleared and accurately resolved. * Monitor performance and outcomes of self-pay and collection vendors; identify trends, risks, or issues and escalate findings to management. * Maintain accurate, detailed, and compliant account documentation following each account review or patient interaction. * Meet or exceed established productivity, quality, and collection performance goals. * Ensure compliance with HIPAA, Fair Debt Collection practices, and all applicable healthcare billing and collection regulations. * Participate in training initiatives, audits, and continuous improvement efforts. * Perform other duties as assigned. ORGANIZATIONAL RESPONSIBILITIES * Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department-specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. * Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Qualifications * High school diploma or equivalent (Associate degree preferred). * 2+ years of experience in healthcare billing, patient collections, or self-pay account follow-up. * Demonstrated understanding of medical billing processes, insurance claim workflows, and account reconciliation. * Working knowledge of financial assistance and charity care programs, including eligibility guidelines. * Familiarity with medical terminology, CPT/ICD-10 coding concepts, and common payer denial scenarios. * Strong analytical skills with the ability to interpret account data, identify root causes, and resolve billing discrepancies. * Proficiency in Microsoft Office applications (Excel, Word, Teams). * Excellent written and verbal communication skills with the ability to manage sensitive financial conversations professionally and empathetically. * High attention to detail with strong organizational and time-management skills. * Ability to work independently, exercise sound judgment, and meet deadlines.

Come join our amazing team and work a hybrid schedule working 11:00am -8:00pm EST! The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and offering direction on incoming and outgoing calls. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Senior level in the job family and generally handles highly complex inbound calls, escalated calls and Gapping requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a Team Lead or Supervisor. The target pay for this position is $24.00/hr plus monthly incentive bonus. What you'll do: * Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and in compliance with all applicable regulations. * Refer more complex or complicated calls to qualified team member. * Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email, or phone contact with supporting departments. * Track, follow-up and complete customer call backs to ensure inquiry resolution. * Collect payments whenever appropriate. * Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. * Research and resolve a wide variety of customer questions/issues. * Resolves and/or addresses complex customer problems or questions. * Knowledge of Fair Debt Collection Practices Act required. * Knowledge of relevant and industry-specific computer software packages preferred. * Strong negotiation skills * Ability to understand moderately complex problems and to collaborate and explore alternative solutions. * Ability to make decisions that have moderate impact on the immediate work unit. * Ability to organize thoughts and ideas into understandable terminology. * Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. * Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: * High school diploma or equivalent work experience * Two (2) to three (3) years' customer service/call center experience in a high-volume telephone contact environment * Three (3) years or more Mortgage Loan Servicing industry experience Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad. ESSENTIAL DUTIES Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation. Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies. Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments. Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms. Maintain detailed and organized records of all collection activities, communications, and payment arrangements. Collaborate with internal departments to resolve billing discrepancies and disputes. Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support. Contribute to process improvements in collections and cash application workflows. Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution. PHYSICAL DEMANDS/WORK ENVIRONMENT Working conditions are typical for an office environment Work requires extensive work using a computer Maintain seated posture/position for eight or more hours per day Responsibilities may require evening and weekend work in response to needs of the systems being supported MINIMUM REQUIREMENTS High school diploma or equivalent. 0-2 years of experience in accounts receivable, collections, or cash application preferred. Proficient in Microsoft Excel and accounting software. Strong accuracy and attention to detail in data entry and payment application. A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results. Strong communication and problem-solving skills for interacting with customers and internal teams. Commitment to continuous learning and skillset development. For internal use only: Admin001