Collections representative jobs in Iowa

We are seeking an extremely computer-savvy individual to join our technical support/customer service team. The ideal candidate will have a technical or mechanical background, strong problem-solving skills, and the ability to take initiative while being a collaborative team player. This role requires someone highly motivated, organized, and committed to providing exceptional customer service. Key Responsibilities: Handle incoming customer calls and respond to inquiries Provide technical assistance on products and applications Resolve service questions and complaints professionally Research and help develop new parts and product lines Contribute to creating a customer-focused environment Assist other departments with special projects as needed Required Education & Experience: 3+ years of experience in customer service or technical support Mechanical or technical background preferred College degree highly preferred Strong professional communication skills Self-starter, highly motivated, and organized Proficient with computers, including Word, Excel, and typing at 50 WPM Desired Qualities: Quality-focused with strong attention to detail Excellent problem-solving and analytical skills Active listening and effective phone skills Ability to resolve conflicts and analyze information quickly

This role ensures health insurance broker expectations are exceeded by providing quality information and superior customer service for a defined scope of issues and post benefits enrollment inquires. This is a hybrid role so successful candidates must currently live in the greater Davenport, IA area and have some experience with employee health insurance. Our employees work a hybrid schedule (in office 1 day/week). On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home. At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, we recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Provides quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence. • Maintains 100% of available phone time and/or electronic service goals every day, in accordance with current standards and as directed by management. • Determines when customer issues need to be escalated and uses appropriate channels to timely resolution. • Provides quality customer service for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires. • Provides information to brokers or agents on ID, password and address change requests. • Keeps up to date on all Company's policies and promotional offerings. • Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or GED equivalent • 2+ years of related experience in Customer Service environment in the healthcare/insurance field. • Working knowledge of customer database tools such as HCM solutions. • Working knowledge of medical conditions/terminology and health insurance products. • Prior experience dealing with multiple customer service issues. FUNCTIONAL SKILLS • Possess a good understanding of HIPAA laws and guidelines. • Knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient with various web browsers. • Communicate effectively with all levels of internal and external personnel, both verbally and in writing. • Ability to read, analyze and interpret Explanation of Benefits (EOB). • Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts. • Maintain complete confidentiality of information. • Determine when problems should be escalated. • Work in and contribute to a positive team environment. • Complete tasks on time while managing multiple tasks simultaneously. General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for CRC's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

GreenState Credit Union Collections Specialist US-IA-North Liberty Type: Regular Full-Time # of Openings: 1 GreenState Credit Union Analyze and determine factors causing individual accounts to be delinquent and/or overdrawn. Complete all necessary efforts to successfully resolve these factors through interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account's delinquent and/or overdrawn status, and to establish an appropriate course of action to remedy the situation. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. This position is a hybrid position with 3 onsite days at our headquarters in North Liberty. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties andresponsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews daily delinquency queues. Completes all necessary contacts on accounts via telephone, electronic, and written correspondence. Confers with members to determine the reason for delinquency on past due or overdrawn accounts, and to arrange an appropriate course of action to resolve the full delinquency. Contacts co-makers, co-borrowers and guarantors. Maintains and updates member records. Documents all communications and all collection activity. Performs skip-tracing duties as required and directed. Processes all accepted payment methods from members and authorized parties to delinquent accounts, ensuring attention to detail and accurate application of funds. Thoroughly works all delinquent accounts, ensuring all appropriate efforts are exhausted. Makes recommendations for accounts to be reviewed for repossession, foreclosure or charge off review. Assists with member escalations when necessary. Manages and maintains positive relationships with members and drives resolution to service delays and quality issues. Expedite, confirm, and follow up to ensure services are completed correctly for our members. Initiates workflow for review of modification, TDR, workout, deferment requests. Assists with departmental and/or branch training or job shadowing. Refers members to financial counseling resources when necessary. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs any other duties as assigned. Qualifications High School Diploma or GED. Minimum of three years of call center experience, with two of those years in a collections role. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. At times length of working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact. Interpersonal skills necessary to gather data from several sources and to represent positively the Credit Union during such contact. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to work independently. Accuracy and attention to detail required. Ability to operate related computer applications and office equipment. Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID PI0a03864dab16-26***********5

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst Duration 4 Months (Strong possibility of extension) Job Description • Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships • Review payment history and account information • Update/confirm debtor information • Negotiate payment plan modifications according to established policies and procedures • Administer collection efforts within federal and state regulations and company policy • Assist with account resolutions for misapplied cash and refers problem accounts to supervisors • We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. Qualifications • A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service • Ability to remain seated for long periods of time to perform telephone work in a call center environment • Capacity to quickly change focus on work activities • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques • Familiarity with the client's financial policies and procedures regarding collections. Additional Information To know more on this position or to schedule an interview please contact: Monaliza Santiago ************

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Waterloo, Iowa): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $19.50/hr. Pay may increase depending on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience

The Billing Coordinator coordinates and processes all home medical equipment referrals and walk in's verifying insurance coverage, complete doctor orders and documentation to ensure clean processing of claims. They perform their duties in a manner consistent with medical center philosophy and policy in areas relating to accounts receivable, public relations, and third-party relations. What you will do: * Enters PHI data into the billing software system, including client demographics, reimbursement and billing information. * Edits and corrects the CMS 1500 claim form using proper data elements for each payer, ensuring correct billing units, dates of service, codes and modifiers are used. Ensures claims are in compliance with payer regulations. * Performs all functions with the objective of maximizing reimbursement to MercyOne North Iowa Home Medical Equipment and ensuring the claim is paid/settled in a timely manner. Utilizes available data and resources to make decisions for completion of claims processing and keeps unbilled claims to a minimum level. Provides Manager with statistical feedback of accounts. * Communicates with other departments, physicians and their office staff, and nursing personnel as required to clarify billing discrepancies and obtain medical diagnostic information. * Demonstrates flexibility and adapts to changes in workload assignments. Acts as a backup when co-workers are absent, and assists in reducing others' backlog. Maintains a positive working relationship with co-workers, medical staff, and personnel from other departments. Instructs co-workers in sales order processing procedures and assists in the orientation and training of new employees. * Assists customers politely, promptly, and accurately. Demonstrates good listening skills. Asks clarifying questions to meet customer's needs. Hours/Schedule: * Full Time/Days Minimum Qualifications: Education: Associate degree or business college courses that equate preferred. Experience: Completion of medical terminology course or an equivalent combination of education and experience preferred. Demonstrated competence in a medical insurance setting for six months to one year preferred Special Skills and Competencies: * Ability to deal tactfully and diplomatically with other employees and with the public regardless of economic status, race, religion, age, sexual orientation, disability or ability to pay. * Must possess sufficient logic skills to make necessary judgment expediting work flow. * Must be detail orientated and able to prioritize. * Ability to understand, interpret and explain insurance benefits. * Knowledge of medical equipment and its uses * Must have demonstrated competence in the use of personal computer using Windows, Excel Spreadsheets and Word. * Ability to type 55 WPM preferred. Position Highlights and Benefits * Education Assistance offered * Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 20 hours per week or greater * Competitive wages; including weekend and night differentials * Generous paid time off program * Retirement Savings program with employer match starting on Day 1 Ministry/Facility Information: MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000. With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region. MercyOne Medical Group - North Iowa is part of Iowa's largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Description Join the CBSI Team! Credit Bureau Services of Iowa, Inc, a trusted name in consumer-friendly collections for more than 70 years, is currently seeking a Collections Representative to join our team. Primary responsibilities include initiating conversations with customers by phone and mail to collect payments and settle accounts. If you're good with people and have excellent communications skills, let's talk! This is a full-time position; salary plus bonus is commensurate with experience. Potential earnings of $40,000 + per year. RESPONSIBILITIES Contacting consumers to collect payments on past-due accounts and resolve discrepancies using a supportive approach. Locating consumers via various databases. Verifying all consumers' information, including phone numbers and addresses. Providing excellent customer service by listening to consumers' explanations and establishing new repayment terms, if appropriate. Offering advice and communicating in a respectful courteous manner. Recording new repayment terms, when appropriate. Monitoring and maintaining account database. Complying with federal and state debt collection regulations. Requirements High school graduate, an associate's or bachelor's degree; preferred. 1-2 years' experience in the medical field; preferred. Knowledge of billing and collections procedures helpful. Strong attention to detail. Commitment to excellent customer service. Strong verbal and written communication skills. Ability to prioritize and manage multiple responsibilities. Benefits Competitive salary plus bonus Simple IRA Paid time off Family-friendly, energetic, flexible work environment Health Insurance, Dental and Vision Available

About this role: Wells Fargo is seeking a Commercial Collections Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans Review account equity to determine loss projections Monitor portfolio for policy compliance and adherence to risk ratings Assist in the training of entry level staff Participate in conducting issue specific training in conjunction with Manager Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue Lead by example, handle core assignments effectively while taking on additional responsibilities Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service/Customer Care experience Experience with Accounts payable/Accounts receivable Intermediate Microsoft Office (Word, Excel, and Outlook) skills Excellent verbal, written, and interpersonal communication skills Ability to provide strong customer service while actively listening and responding in an appropriate manner Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change Sound analytical skills with high attention to detail and accuracy Experience delivering results in a fast-paced, deadline driven environment Sound organizational, multi-tasking, and prioritizing skills Job Expectations: This position is not eligible for Visa sponsorship Candidate must be based out of posted location This position offers a hybrid work schedule Relocation assistance is not available for this position Ability to work additional hours as needed Posting Location: DES MOINES, IA Irving, TX Chandler, AZ Posting End Date: 14 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Commercial Collections Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: * Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research * Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans * Review account equity to determine loss projections * Monitor portfolio for policy compliance and adherence to risk ratings * Assist in the training of entry level staff * Participate in conducting issue specific training in conjunction with Manager * Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue * Lead by example, handle core assignments effectively while taking on additional responsibilities * Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals * Interact with internal customers * Receive direction from leaders * Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: * 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Customer service/Customer Care experience * Experience with Accounts payable/Accounts receivable * Intermediate Microsoft Office (Word, Excel, and Outlook) skills * Excellent verbal, written, and interpersonal communication skills * Ability to provide strong customer service while actively listening and responding in an appropriate manner * Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change * Sound analytical skills with high attention to detail and accuracy * Experience delivering results in a fast-paced, deadline driven environment * Sound organizational, multi-tasking, and prioritizing skills Job Expectations: * This position is not eligible for Visa sponsorship * Candidate must be based out of posted location * This position offers a hybrid work schedule * Relocation assistance is not available for this position * Ability to work additional hours as needed Posting Location: * DES MOINES, IA * Irving, TX * Chandler, AZ Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Description 1. Review and submit clean claim for payment Reviews and corrects all claim edits in the clearinghouse. Reviews and corrects all edits within the EMR software. Ensure proper secondary billing. Review and submit Paper claims with required attachments if appropriate. Verifies all unknown information with the appropriate department. 2. Process Medicare DDE. Review and correct all Medicare claim edits for submission to WPS. Review and correct all Return to Provider claims. 3. Completes Timely Follow-Up. Reviews account balances to ensure accuracy. Achieves department weekly goal for follow-up. Works with payers on denials with processes including, but not limited to, phone call verifications, medical records submission, reconsideration and appeals. Ensures the proper and timely submission of patient responsibility to statement vendor. 4. Completes Regular Review of Aging. Reviews aging reports on a regular basis. Completes frequent follow up on aged accounts. Reports issues to direct supervisor. 5. Performs other duties as assigned. Submission of reconsideration and appeals for payer denials as required. Completes and passed all training and exams.

Linde Gas & Equipment Inc. Collector - Outbound Linde Gas & Equipment Inc. is seeking an Outbound Collector to join our team located in Ankeny, IA. Outbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts. What we offer you! Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) * Employee discount programs * Career growth opportunities * Additional compensation may vary depending on the position and organizational level Responsibilities * Answer inbound phone calls from internal and external customers * Process payments * Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way * Refer customer disputes to field personnel for final resolution * Make payment arrangements on delinquent accounts * Perform outbound collections calls in support of credit release procedures * Escalate customer disputes and collections situations as necessary * Assist team in meeting inbound service level standards * Other duties as assigned Requirements * HS diploma/GED required * 2 years Credit & Collections experience * Handling inbound calls in a fast-paced environment * Computer experience in Word and Excel * Customer service skills * Effective verbal communication skills * Working successfully in a team environment Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at **************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Job Description Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer

Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25

, with hybrid potential! Compensation: $17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts. * Provide thorough, efficient, and accurate account updates on computer files for each call made or received. * Demonstrate effective skip-tracing techniques by locating consumer contact information. * Counsel delinquent consumers to assist in finding funds to meet their payment obligations. * Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties. * Knowledge, understanding, and compliance with company policies and procedures. * Maintain knowledge of functional area and company policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management. Qualifications * High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience. * Previous collections experience preferred. * Basic computer skills. * Ability to maintain the highest level of confidentiality. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment: * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to Our Collections Team! The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments. Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers. The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service. The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues. As a Portfolio Manager, you will: Contact and collect accounts 10-60 days past due to arrange for timely payments Process phone calls, internal inquiries, meetings, and other requests simultaneously Process research and correspondence in relation to customer disputes and collection problem inquiries Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history Determine why customers are delinquent- and overcome obstacles to ensure payment Expectation to work 36 accounts per day Lives the GFSC principles and is involved in cross functional team efforts/training as required To be successful in this role you will need: Education High school graduate or equivalent Experience Desire collection experience in financial services-leasing or equivalent- but not necessary Other Requirements Demonstrated ability to perform in a high intensity, customer focused environment Proven track record of excellent written and verbal communication skills and negotiation skills Ability to research, analyze and resolve problems General math and computation skills-oral People Skills Ability to follow processes and procedures Ability to effectively process high volume incoming/outgoing phone calls Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at ***************************** Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Analyze and determine factors causing individual accounts to be delinquent and/or overdrawn. Complete all necessary efforts to successfully resolve these factors through interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account's delinquent and/or overdrawn status, and to establish an appropriate course of action to remedy the situation. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. This position is a hybrid position with 3 onsite days at our headquarters in North Liberty. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties andresponsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews daily delinquency queues. Completes all necessary contacts on accounts via telephone, electronic, and written correspondence. Confers with members to determine the reason for delinquency on past due or overdrawn accounts, and to arrange an appropriate course of action to resolve the full delinquency. Contacts co-makers, co-borrowers and guarantors. Maintains and updates member records. Documents all communications and all collection activity. Performs skip-tracing duties as required and directed. Processes all accepted payment methods from members and authorized parties to delinquent accounts, ensuring attention to detail and accurate application of funds. Thoroughly works all delinquent accounts, ensuring all appropriate efforts are exhausted. Makes recommendations for accounts to be reviewed for repossession, foreclosure or charge off review. Assists with member escalations when necessary. Manages and maintains positive relationships with members and drives resolution to service delays and quality issues. Expedite, confirm, and follow up to ensure services are completed correctly for our members. Initiates workflow for review of modification, TDR, workout, deferment requests. Assists with departmental and/or branch training or job shadowing. Refers members to financial counseling resources when necessary. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs any other duties as assigned. Job Requirements/Expectations High School Diploma or GED. Minimum of three years of call center experience, with two of those years in a collections role. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. At times length of working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact. Interpersonal skills necessary to gather data from several sources and to represent positively the Credit Union during such contact. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to work independently. Accuracy and attention to detail required. Ability to operate related computer applications and office equipment. Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

Join the CBSI Team! Credit Bureau Services of Iowa, Inc, a trusted name in consumer-friendly collections for more than 70 years, is currently seeking a Collections Representative to join our team. Primary responsibilities include initiating conversations with customers by phone and mail to collect payments and settle accounts. If you're good with people and have excellent communications skills, let's talk! This is a full-time position; salary plus bonus is commensurate with experience. Potential earnings of $40,000 + per year. RESPONSIBILITIES Contacting consumers to collect payments on past-due accounts and resolve discrepancies using a supportive approach. Locating consumers via various databases. Verifying all consumers' information, including phone numbers and addresses. Providing excellent customer service by listening to consumers' explanations and establishing new repayment terms, if appropriate. Offering advice and communicating in a respectful courteous manner. Recording new repayment terms, when appropriate. Monitoring and maintaining account database. Complying with federal and state debt collection regulations. Requirements High school graduate, an associate's or bachelor's degree; preferred. 1-2 years' experience in the medical field; preferred. Knowledge of billing and collections procedures helpful. Strong attention to detail. Commitment to excellent customer service. Strong verbal and written communication skills. Ability to prioritize and manage multiple responsibilities. Benefits Competitive salary plus bonus Simple IRA Paid time off Family-friendly, energetic, flexible work environment Health Insurance, Dental and Vision Available

1. Review and submit clean claim for payment Reviews and corrects all claim edits in the clearinghouse. Reviews and corrects all edits within the EMR software. Ensure proper secondary billing. Review and submit Paper claims with required attachments if appropriate. Verifies all unknown information with the appropriate department. 2. Process Medicare DDE. Review and correct all Medicare claim edits for submission to WPS. Review and correct all Return to Provider claims. 3. Completes Timely Follow-Up. Reviews account balances to ensure accuracy. Achieves department weekly goal for follow-up. Works with payers on denials with processes including, but not limited to, phone call verifications, medical records submission, reconsideration and appeals. Ensures the proper and timely submission of patient responsibility to statement vendor. 4. Completes Regular Review of Aging. Reviews aging reports on a regular basis. Completes frequent follow up on aged accounts. Reports issues to direct supervisor. 5. Performs other duties as assigned. Submission of reconsideration and appeals for payer denials as required. Completes and passed all training and exams.

Job Description Bilingual Collections Specialist SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer