Customer Development Representative
Collections representative job in Rochester, NY
Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:
Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
Work with the Customer Service team to develop strategies to further develop our market share
Conduct presentation meetings with potential clients as needed
Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale
UniFirst offers the Benefits you need to excel as a Customer Development Representative:
Competitive base salary - Annual earnings range from $51,000 to $125,000 + (base salary + commission)
Incentives based on monthly sales
Uncapped monthly commissions
Protected territory
Industry-leading sales training
Vehicle Mileage and cell phone reimbursement
Cutting edge sales tools, including a data management device with CRM software
Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more
A Career with UniFirst Offers:
Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed.
Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Qualifications
Qualifications
High school diploma Required; Bachelor's or Associate's degree preferred
Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
Outside business-to-business sales or route sales experience preferred
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Accounts Receivable Specialist
Collections representative job in Rochester, NY
Glazer Properties is a national real estate firm that is operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate world for the past 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in the Manchester United Football Club, one of the most valuable and recognizable teams throughout the entire world!
As a leader in the commercial real estate industry, we offer unique opportunities to work at the highest level in the field. We recognize the importance of hiring people - not job titles. This is why we are always looking for talented, driven individuals and striving to maintain a culture that allows for both professional development and personal enjoyment.
If you're eager to join a collaborative, nimble team with national impact, Glazer Properties is the place for you.
About The Role
We're looking for a motivated and detail-savvy Accounts Receivable Specialist to join our team and take charge of rent collection and receivables management across our property portfolio. You'll collaborate closely with property managers and finance professionals to streamline processes and resolve payment issues efficiently. This role plays a key part in maintaining healthy cash flow, minimizing delinquencies, and ensuring that tenants remain in compliance with all contractual lease terms.
What You'll Do
Monitor Receivables: Track outstanding balances and proactively follow up on overdue accounts, including rent, fees, and other tenant charges
Engage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questions
Process Payments: Accurately record and apply payments in the accounting system, ensuring timely updates and reconciliation
Resolve Discrepancies: Investigate and resolve billing issues or tenant concerns with professionalism and urgency
Maintain Records: Keep detailed logs of collection activities, tenant communications, and payment statuses
Generate Reports: Assist in preparing aging reports, payment summaries, and collection performance metrics
Ensure Compliance: Review and take appropriate action when a tenant fails to comply with both monetary and non-monetary obligations under a lease or license agreement
Collaborate Across Teams: Partner with property management and accounting to align on tenant accounts and financial reporting
What We Look For
Bachelor's degree
2+ years of experience in accounts receivable or collections, ideally within property management or real estate
Familiarity with industry software such as MRI is a plus
Proven ability to manage multiple tasks simultaneously in a deadline/time sensitive environment
Ability to think on a critical level when reviewing and interpreting contractual documents such as lease and license agreements
Strong interpersonal and communication skills
Excellent attention to detail, time management, and organizational abilities
Working knowledge of collections regulations and best practices is a plus
Compensation: $70,000-$80,000
Exceptional salary based on qualifications and prior professional experience
Excellent Medical and Dental Coverage Options
Health Savings account
401(k) retirement plan
Paid vacation and sick days
Paid holidays
Customer Rep
Collections representative job in Rochester, NY
Customer Rep needs 1+ years experience
Customer Rep requires:
Ability to multi-task and manage multiple conflicting priorities
Ability to maintain composure through stressful situations
Proficient in Microsoft applications
Excellent written and oral communication skills required
Customer Rep duties:
Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner.
Provide accurate information regarding products, services, orders, and account status.
Troubleshoot customer issues and work with internal teams to resolve concerns quickly.
Document all customer interactions in the CRM system with accuracy and attention to detail.
Collections and Customer Service Specialist
Collections representative job in Penfield, NY
We are hiring for a Data and Collections Specialist! In this full-time opportunity you will contact clients to resolve past due balances. To be considered for this position, please have a HS Diploma and a minimum of 3-years of customer service finance or payroll experience required. Strong Microsoft Excel and Microsoft Access experience.
Position Details:
Full time, contract
M-F schedule days
Data Entry
Alleviates risk through resolving clients past due balances meet daily collections and call goals
Initiates calls to clients based on risk to resolve outstanding receivables
Maintains daily call requirements based on the forecast provided to ensure standards are met
Maintains and updates all client information in all systems
Maintain a high level of customer service and client retention
Customer Experience Representative
Collections representative job in Phelps, NY
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
Auto-ApplyBilling Associate
Collections representative job in York, NY
FGS Global is seeking a motivated and detail-focused Billing Associate to join the firm's North America Finance team. As a Billing Associate, the person will be responsible for ensuring accurate and timely billing utilizing the firms accounting platform, NetSuite. In this role, collaboration with project teams, clients, and finance departments will be expected to streamline billing procedures and to maintain compliance with project contracts. This role will be based in our New York City office and follows a hybrid working schedule (3 days expected in-person).
Responsibilities
Billing Process Management:
Oversee the end-to-end billing process for NetSuite projects, ensuring accuracy and adherence to project timelines
Generate and review invoices, ensuring completeness and compliance with project contracts.
Collaboration with Project Teams:
Work closely with project managers and teams to understand project scope, milestones, and deliverables
Align billing activities with project progress and milestones to facilitate accurate invoicing.
Building strong relationships to perform timely updates and obtain partners approvals.
Client Communication:
Interact with clients to address billing inquiries, provide billing information, and ensure client satisfaction with the billing process.
Follow up on overdue bills if necessary.
Contract Compliance:
Ensure that billing activities align with contractual agreements and terms for NetSuite projects.
Collaborate with legal and project teams to resolve any discrepancies in billing terms.
Documentation and Reporting:
Maintain accurate documentation of billing activities and client interactions.
Generate regular reports on billing status, outstanding invoices, and other relevant metrics.
NetSuite System Utilization:
Utilize NetSuite software to manage billing processes efficiently.
Stay updated on NetSuite features and updates that may impact billing procedures.
Qualifications
Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of project contracts and billing terms.
Prior experience in billing, invoicing, and/or accounts receivable is preferred.
Attention to detail and ability to manage multiple tasks simultaneously.
Excellent communication skills and follow through in project completion.
Proficient in all Microsoft Office Suite (Excel, Word, Outlook).
Ability to work independently and as part of a team.
Ability to prioritize tasks and meet deadlines in a fast-paced environment is a must.
Bachelor's degree in Accounting, Finance, or related field preferred.
About FGS Global
FGS Global is a strategic advisory and communications consultancy, with over 1400 multidisciplinary experts across the world's major financial, government, business, and cultural centers. The firm is an acknowledged leader in crisis, corporate reputation, public affairs and capital markets, M&A advisory and boardroom communication counsel. FGS Global supports its clients in addressing a myriad of stakeholder concerns by leveraging its research and insights, media placement, content, digital, and data capabilities. The company was created in December 2021 by combining Finsbury, Hering Schuppener, The Glover Park Group, and Sard Verbinnen & Co. FGS Global serves its client base from 27 cities worldwide, including U.S. Offices in New York, Washington, D.C., Los Angeles, Boston, Chicago, San Francisco, South Florida, and Houston.
New York Salary Range
$65,000-$75,000 USD
New York City Salary Range
$65,000 - $75,000 USD
Auto-ApplyAccounts Receivable Analyst
Collections representative job in Rochester, NY
Job Description
Job Title: Accounts Receivable Analyst
Department: Finance
Reports to: Controller
Worker category: Full-time
We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle-including invoicing, collections, and reconciliation-while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes.
Key Responsibilities:
Client Invoicing & Payment Application
Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner
Set up new clients and maintain billing records in NetSuite
Apply and post payments (check, ACH, EFT, credit card) in NetSuite
Reconcile customer transactions, daily EFTs, and credit card deposits
Collections & Client Relationship Management
Monitor aging reports and proactively follow up on outstanding balances
Make direct collection calls and email follow-ups to reduce DSO and bad debt
Resolve client disputes related to sales tax, invoice errors, and service documentation
Escalate high-risk accounts to Sales or executive leadership with recommended actions
Maintain clear and professional communication with attorneys, finance teams, and client procurement departments
Internal Collaboration & Reporting
Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements
Track and report on COD job payments and other non-standard payment terms
Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities
Support month-end close activities, general ledger reconciliations, and prepaid allocations
Review American Express and Verisma postage accounts for reconciliation
Review and process employee expense reports as needed
Qualifications
Skills and Competencies:
Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams
Results-driven and persistent in follow-up, with a focus on reducing aging receivables
Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing)
Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques
Detail-oriented with the ability to manage multiple priorities and deadlines
Education and Experience:
Bachelor's degree in Accounting, Finance, or Business required
3+ years of accounts receivable, collections, or client billing experience in a B2B services environment
Experience with legal services, eDiscovery, or professional services clients preferred
Experience with NetSuite or other ERP systems strongly preferred
Work Environment and Physical Requirements:
This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time
There may be occasional requirements to work onsite at Avalon's offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs.
Prolonged periods sitting at a desk and working on a computer
Frequent communication via phone, email, and virtual meetings
Sales and Credit Coordinator Wholesale
Collections representative job in Rochester, NY
Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visit ************************
Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Mankato, MN; Lakeville, MN; Rochester, MN.
The contributions you will make: This position assists Compeer's internal and external clients by providing support to Diversified Markets Sales and Credit large Ag Lending Credit, RAU, Emerging Markets and Bonds with processing and administrative duties. Ensures the accuracy and completeness of OnBase and database records including, but not limited to probability default (PD), loss given default (LGD), and other business and personal information for risk analysis, while monitoring the credit committee process. Tracks and verifies appropriate approvals and signatures obtained from credit committee, capital markets groups, prior or excess approval, and territorial concurrence.
A typical day:
Leveraging the appropriate software applications, accurately tracks and verifies processing, communications and compliance activities in collaboration with relationship managers and analysts, ensuring data integrity and alignment with business objectives.
Updates and reconciles financial ticklers in Salesforce, ensuring the timely reconciliation of compliance documents. Completes monthly audits of outstanding financial reports to maintain accurate records.
Ensures compliance and organizational efficiency by systematically organizing and maintaining client files within e-files and OnBase, adhering to Compeer's retention schedule for streamlined access and retrieval.
Manages logins and passwords for internal and external personnel across multiple extranet sites, ensuring secure and seamless access.
Supports efficient operations by assisting in the retrieval of documents within e-files and OnBase, facilitating quick access to critical information for business continuity.
Maintains and uses up-to-date service plans, ticklers and work logs to track progress of servicing actions from receipt to completion and ensure proper documentation for the credit approval process.
Stay informed on processes, procedures, and technical competencies, proactively identifying and implementing opportunities for process improvement to enhance business performance.
Provides solutions to the most complex internal and external client inquiries by providing necessary documentation to fulfill credit compliance requirements for ongoing deals
Tracks and communicates the status of required client documentation, fostering timely collaboration and informed decision-making.
Coordinates the distribution of essential information and documents, such as preliminary credit assessments and draft loan agreements, to participants in syndication or capital market transactions.
Utilizes various communication platforms, including email and document management sites, to facilitate this process and gathers feedback to relay to the appropriate relationship managers or credit analysts.
Assists in the preparation and coordination of bank/lender meetings, ensuring all logistics and confirmed attendance are managed effectively for productive engagements.
Ensures compliance through the timely processing and transfer of legal documents to the Legal department, maintaining responsiveness to business needs.
Prepares and distributes concise and secure correspondences and documents for the lender group, ensuring all communications are delivered accurately and promptly.
Collaborates with leadership, relationship managers and credit teams to ensure the timely and accurate preparation of participant documents, supporting streamlined syndication processes.
Compiles and tracks the approval status of other lender partners for approval of servicing requests and credit commitments.
Creates, monitors, manages and maintains our SyndTrak Syndication sites. Establishes user roles and access and coordinates the secure posting, saving and indexing of documents to support efficient syndication operations and client satisfaction.
Collaborates with team members in cross-training initiatives, ensuring all team members are equipped to handle critical tasks and maintain seamless operations during absences.
Monitors the AgriAccess new applications inbox for incoming loan requests for lending partners.
Processes approvals for Diversified Markets Credit large Core Credit, RAU, Emerging Markets and Bonds along with tracking participation approvals from the Capital Markets Group.
Tracks and monitors credit committee follow-up requirements and legal audit requirements.
Assists in processing loans in Salesforce and OnBase, including proper completion of regulatory compliance fields.
The skills and experience we prefer you have:
Associate's degree in business administration, accounting, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
2-4 years of experience, preferably in a financial services industry.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Excellent client service skills.
Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
Solid organizational skills, along with accuracy and attention to detail.
Strong project coordination skills.
High level of initiative.
Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
#IND200
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay
$45,900 - $65,000 USD
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Click here to view federal employment laws applicable for applicants.
Auto-ApplyCustomer Service Teammate
Collections representative job in Macedon, NY
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation:
Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Driver / Data Collector in Rochester, NY
Collections representative job in Rochester, NY
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Driver / Data Collector in Rochester, NY
Collections representative job in Rochester, NY
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyData Collector
Collections representative job in Rochester, NY
About Us:
AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality teams and subject matter experts.
TEMPORARY EMPLOYMENT, January - May 2026
2026 NEW YORK STATE YOUTH TOBACCO SURVEY (NY YTS)
We are seeking data collectors in the upstate New York area for the New York State Youth Tobacco Survey (NY YTS). The NY YTS documents the prevalence of priority health risk behaviors around tobacco and nicotine products among New York students in grades 6-12. The NY YTS is sponsored by the New York State Department of Health.
Data collector training for the NY YTS will occur January 29-30. Data collection will immediately follow training for approximately sixteen weeks, but working weeks may not be consecutive. If you have an interest in the health behavior of adolescents and can commit to maintaining open availability during the spring 2026 school semester, you may wish to apply for this data collector position. This is an opportunity to be involved in an important survey on current health topics of importance. If hired, you will work in various locations around the state which may require some overnight travel.
This position is NOT recommended for students enrolled in spring semester courses that require weekly class attendance.
GENERAL RESPONSIBILITIES:
• Administer a web-based or paper-and-pencil survey to students in 4-10 classes per school
• Perform quality control on the collected information and package it for return to the survey processing center
• Travel among schools in assigned locations and respond and report to survey supervisor in a timely manner
• Coordinate scheduling and follow-up for the conduct of makeup surveys, as required
• Complete required web-based documentation for each visited classroom
• Act as on-site liaison with school personnel, working with school administrators, teachers, etc.
• Work independently or as a member of a survey administration team
• Maintain expense logs and progress reports
• Receive assignments via an internet-based project system
EXPERIENCE PREFERRED:
• College graduate. Ideal for retired teachers, school administrators, and current graduate/thesis students able to work full-time with no travel restrictions
• Computer skills, including navigating the Internet, using web applications, emailing and attaching files
• Experience working with children, particularly in middle and high school settings
• Experience in field data collection, survey/social science research, sales, or marketing
PERSONAL ATTRIBUTES REQUIRED:
• Able to lift, carry, and transport up to 30 lbs. of data collection materials between classrooms and schools
• Extremely well-organized, with a strong eye for detail
• Capable of motivating others to cooperate
• Ability to adhere to strict time schedules and arrive on time and prepared for all appointments
• Professional appearance, demeanor, and clear speaking voice
• High degree of self-confidence and the ability to deal with difficult situations in a calm/professional manner
• Ability and willingness to travel by yourself
• Have a cell phone for use in the field
• Have a valid driver's license and an insured vehicle in good condition that you do not share with others
• Have a valid major credit card, with available funds for travel expenses incurred
PAYMENT FOR TRAINING & DATA COLLECTION WORK:
Assuming acceptable completion of the two-day training (January 29-30, 2026) and additional tasks immediately after training, you will receive pay for 24 hours. For data collection in schools, you may expect to be paid your base hourly rate for 12 hours for one school, 24 hours for two schools, and 36 hours for three schools scheduled and surveyed in a given week. Assuming continued acceptable performance, you can expect to work on a temporary, on-call basis during the study period. New York State uses the travel reimbursement guidelines and per diem rates established by the Federal Government. For travel to training and during data collection, by rail, bus, or other public transportation, the actual cost of fare will be reimbursed. For travel in your personal vehicle to training and/or to conduct the survey work, you will be reimbursed according to the Federal Government privately owned vehicle mileage reimbursement rate, which is currently $0.70 per mile, plus tolls and parking. In addition, all your allowable travel expenses at locations away from home will be reimbursed within the allowable Federal Government per diem guidelines.
Your pay during data collection includes compensation for your time to do the following: (1) make advance calls to schools before the date of data collection; (2) organize the survey materials before going to the school; (3) travel to and from the school; (4) meet with the school contact and teachers, and survey students; (5) review the survey materials after the administration; (6) update the project's case management system with collection details; (7) return the data and forms collected to the designated client office; (8) follow up with the school about the return of make-ups, missing classes and/or forms; and (9) maintain communication with your supervisor.
AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices, processes, and relationships.
Senior Collections Specialist
Collections representative job in Rochester, NY
Imperial Dade, a leading North American distributor, has a Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager to find your next opportunity, Imperial Dade is a great place to take that next step.
As part of a team, the Collections Specialist will be responsible for managing and collecting outstanding overdue accounts, resolving customer billing issues, managing credit risks, and reducing accounts receivable.
The hours for this position are Monday through Friday from 8:30 am to 5:00 pm.
This is a temp role
Salary: $24.00 - $26.00/hr
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Responsibilities
You will:
Ensure daily customer contact (emails and phone calls) for collection of open receivables.
Be accountable for reducing delinquency for assigned accounts.
Reconcile customer accounts and report any discrepancies
Research and resolve customer disputes and complaints following SLAs.
Maintain clear and cohesive notes/documentation/forms related to all open and pending receivable balances being pursued.
Provide Proof of Deliveries to customers that are disputing receipt of materials shipped.
Provide exceptional customer service to our internal and external customers.
Ensuring proper escalation processes are followed when needed.
Process credit card payments weekly.
Qualifications
You have:
High School Diploma or GED required.
2+ years of experience as a Collections Specialist or similar role.
MS Office Suite, including Excel.
Strong organizational skills.
Excellent communication and negotiation skills.
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Auto-ApplyCollections Specialist
Collections representative job in Rochester, NY
Job Title: Contract A/R Collections Specialist
Hours: Training M-F 8-5 onsite for 2 weeks to 1 month, then 11AM to 8PM Hybrid M-F
Rate: $24 p/hr
Position Overview
Our client, a Global Financial Services company is seeking a detail oriented Accounts Receivable Collection Specialist.
Responsibilities:
The Accounts Receivable Collection Specialist is responsible for the accurate and timely resolution of past-due invoices while providing exceptional customer service to both internal and external clients. The role focuses on mitigating risk, addressing billing disputes, and educating stakeholders on resolution processes.
Key Responsibilities:
Develop and maintain a foundational understanding of the companys products and services, including payroll, human resource services, and acquired portfolios.
Manage inquiries related to current, past-due, and returned receivables through inbound and outbound phone and email communication.
Balance service quality with effective collection strategies to mitigate company risk.
Resolve billing disputes using available resources and systems to ensure revenue collection.
Monitor daily payroll holds and promptly contact clients with past-due balances.
Adhere to department policies and procedures to ensure compliance.
Participate in ongoing training to enhance knowledge, skills, and efficiency.
Requirements:
High school diploma and a minimum of 4 years of experience in customer service, finance, accounting, or payroll. A degree may substitute for experience.
Strong organizational and decision-making abilities.
Proficiency in Microsoft Word, Excel, and Access is preferred.
This position requires a detail-oriented professional who excels in communication and has a commitment to maintaining high service standards.
Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
How to apply
Interested candidates should submit their application here: mothershipcorp.com/questionnaire
Build a robust profile so we can know you well upfront:
The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume.
Quick apply available here: mothershipcorp.com/apply.
We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the who you referred you to us section of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision!
Equal Opportunity Statement
Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and become a key player in delivering outstanding service. We look forward to your application!
Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
Invoicer/Billing Specialist
Collections representative job in Rochester, NY
Job Description
What You'll Do
is fully onsite. Monday through Friday, 8:00 am to 4:30 pm
Review and confirm order details such as pricing, product codes, and shipping methods.
Verify picked orders by weighing or counting quantities of product against pick tickets.
Coordinate with departments to ensure order accuracy and timely delivery.
Generate and distribute customer invoices once shipments are complete.
Assist with resolving billing issues, invoice discrepancies, or lost shipments.
Respond to internal and external inquiries regarding order status or invoicing.
Prepare shipping paperwork for both domestic and international shipments.
What We're Looking For
High school diploma or equivalent required; Associate degree preferred.
1-3 years of experience in invoicing, order entry, billing, or administrative support (manufacturing experience a plus).
Strong computer skills (Microsoft Office proficiency required).
Excellent math and analytical skills.
Strong attention to detail and accuracy.
Ability to multitask and meet deadlines in a fast-paced environment.
Team-oriented attitude and strong communication skills.
Why You'll Love Working at JK Findings
Since 1975, JK Findings has been a trusted leader in the jewelry industry - manufacturing high-quality precious metal components and innovative anti-tarnish products used by brands around the world. We're proud to be a growing, USA-based company known for craftsmanship, customer service, and a team that genuinely cares about what we do.
And none of that would be possible without our people. Our benefits are designed to support your health, your goals, and your life outside of work, all while creating a workplace where you feel valued, supported, and part of something exciting.
Health & Wellness: Feel Your Best
We want you - and your family - to have the support you need.
100% company-paid health insurance for employees (HDHP) starting day one
Family coverage available Company contribution to your HSA
$0 preventive medications for many common needs
Monthly company contribution toward dental coverage
Optional vision plan
Time Off: Take the Break You Deserve
Life is better when you have balance. We encourage you to unplug, relax, and recharge.
Paid vacation for employees working 20+ hours per week
Vacation grows with your time here
Financial Perks: Invest in Your Future
We're committed to helping you build long-term stability.
401(k) with a generous company match after 1 year
50% match on contributions, up to 5%
Student Loan Payment Match - up to $1,200 per year
Grow With Us: Career & Development
Your career matters - and we're here to help you level up.
Development and training opportunities
Support for expanding your skills and advancing your career
More Good Stuff
(We'll go over the details during your interview.)
Life and disability insurance
Paid sick time
Additional supplemental benefits
Our Culture: Work Hard, Have Fun
We're serious about quality and just as serious about celebrating the people who make it possible. From company events to casual moments of connection, we make room for fun, teamwork, and a genuinely supportive environment.
Connecting Jewelry Since 1975
FT Customer Service 6am-3pm #6642
Collections representative job in Pembroke, NY
We are searching for friendly and energetic part -time & full-time Customer Service Team Members to join our Tim Hortons team at 1106 Main St, Corfu in Pembroke, NY on the morning shifts (6am-2pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Hospitality & Customer Service:
Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
Ensure coffee and products are always fresh and accurate by following our REV procedures.
Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
Adhere to all operational standards and guidelines for product preparation.
Prepare all products accurately by following the order monitor.
Communicate showcase and product needs to ensure availability for customers.
Regularly monitor and record temperatures of required products.
Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
Follow all restaurant policies, procedures, and standards.
Practice proper hand washing techniques and adhere to sanitation guidelines.
Complete all sanitation tasks as outlined.
Health & Safety:
Work in compliance with occupational health and safety legislation.
Follow safe work practices and procedures.
Use required personal protective equipment.
Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
Excellent customer service skills with a friendly and welcoming attitude.
Ability to work in a fast-paced environment with a sense of urgency.
Strong communication and interpersonal skills.
Ability to work on a team and with multiple employees.
Attention to detail and ability to accurately process orders.
Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Credit Balance Coordinator
Collections representative job in Fairport, NY
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as Credit Balance Coordinator
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
JOB SUMMARY
The Credit Balance Coordinator is responsible for assessing credit balances on patient at accounts and handles credit balance functions in addition to other duties.
You will:
Evaluating credit balances on patient accounts and ensuring that refunds are issued to the appropriate payer/patient in a timely and accurate manner.
Must maintain a percentage of credit balances for each client under 3% by the end of each month.
Handle credit balance functions including analyzing the patient accounts for posting errors along with searching for other open balance accounts before considering refunding the payer/patient.
Ensure the account has been identified and noted accurately, clearly and concise.
Responsible for monitoring and tracking of the blank checks for the respective clients along with the weekly processing of the refunds.
Responsible to maintain all check registers and voided check logs for finance to review on a weekly basis.
Ability to process high volume of transactions on a daily basis while corresponding with Customer Service and prioritizing patient requests.
Other duties as assigned.
If You Are:
Ability to accurately & efficiently work in a fast-paced environment with a high volume of charges.
Strong attention to detail, excellent organizational skills, and the ability to multi-task.
Analytical & problem-solving skills.
Type & 10-key.
Excellent written and verbal communication skills with the ability to verbally communicate thoughts clearly, to read, to write and file accurately.
Must be able to maintain professional judgment.
Dependable and energetic.
Proficient computer skills in Microsoft Outlook, Word and Excel.
A high school diploma (some college preferred), and the ability to work with individuals at every level in the organization.
Excellent interpersonal communication skills.
Experience working in a professional and confidential environment.
Ability to excel with change and respond appropriately even in challenging situations.
Ideal Candidate will possess:
Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
Accounts Receivable Specialist
Collections representative job in Rochester, NY
WXXI is looking for an Accounts Receivable Specialist to join the team. If you enjoy working with numbers, spreadsheets, and great people, apply today!
Account Receivables Specialist
Department: Business Affairs
Reports to: Chief Financial Officer
Status: Full Time (40 hours)
Pay: $25.00 per hour
Position Summary:
The Accounts Receivables reports directly to the CFO and is responsible for daily bookkeeping, record keeping, financial reporting, and assisting with the preparation of tax records for financial audits. This position will reconcile and verify invoices, Prepare all bank deposits, enter cash receipts into the computer, and distribute cash sheets.
Duties/Responsibilities:
Accounts Receivable Operations
Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections.
Ensure accurate and timely processing of customer payments and resolution of discrepancies.
Manage customer accounts, monitor aging reports and minimize overdue receivables.
Credit and Risk Management
Establish and maintain credit limits and terms for customers in accordance with company policies.
Monitor and manage credit risks to minimize bad debt exposure.
Collections and Customer Relations
Implement effective collection strategies to reduce outstanding receivables and improve cash flow.
Resolve escalated customer disputes and issues with professionalism and efficiency.
Foster strong relationships with customers to ensure satisfaction and timely payment.
Compliance and Reporting
Ensure compliance with internal controls, financial policies and relevant regulations.
Prepare and present AR metrics, including DSO (days sales outstanding), collection rates and aging trends.
Support audits by providing necessary documentation and responding to inquiries.
Process Improvement and Technology Utilization
Identify and implement process improvements to increase efficiency and accuracy in AR operations.
Utilize AR automation tools and ERP systems to streamline workflows and enhance reporting capabilities.
Stay informed of emerging technologies and best practices in accounts receivable management.
Analyze trends, identify areas of improvement and present findings to management.
Other Responsibilities
Submit charge card receipts online for bank authorization.
Prepare the reconciliation of appropriate bank and investment statements.
Function as a backup for other accounting staff.
Assist with the preparation of bank deposits.
Assist with other divisional duties.
A/R Specialist
Collections representative job in Rochester, NY
Accounts Receivable will be responsible for the timely, consistent and accurate posting and tracking of all accounts receivable activity within commercial and residential real estate entities. The candidate will play a key role in implementing changes and optimizing efficiency within the A/R function. The ideal candidates will have general accounting experience and a broad based of knowledge related to accounting process and procedure to allow for expansion of responsibilities and professional growth. The candidate must be able to work independently, be well organized and achieve a high-level accuracy in detail oriented tasks. This position reports to the Controller.
Job Responsibilities:
Maintain billings for the management company on a monthly basis, including posting billings and recording receipts on "as received" basis;
Receive, process and post rental payments and other various payments for commercial and residential entities; make the deposits thru RDC for multiple entities/bank runs as needed, and record all payments received in MRI Web on a timely basis;
Review monthly Accounts Receivable reports for commercial entities and management company; maintain schedule and reconcile outstanding balances with corresponding tenants and properties, respectively;
Follow-up on inquiries, issues and outstanding payments with tenant requests based on lease agreements or other information on record; record all interactions with the tenant in the appropriate notes in MRI;
Maintain monthly tenant billings for commercial entities: generate and preview rentup reports/ identify any discrepancies and review in detail with commercial team; distribute monthly statement to tenants;
Maintain other commercial billing charges on a timely basis;
Review and investigate any differences in the tenant ledger and correspond with tenants on as needed basis;
Process any approved adjustments and maintain a good and consistent record-keeping;
On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities;
Implement, process and maintain late fee billings (on the 10th of the month) for commercial properties working as a team with commercial leasing department;
Interface with accounting, portfolio management, legal and other internal departments, and contact tenants for collections or notify Property Manager;
Be able to work independently with minimum supervision;
Process deposits for various residential properties on as needed basis;
Support project work related to accounting automation systems; provide support to other members of the accounting team.
Any other tasks deemed necessary by the Controller.
Requirements
Required Experience and Education:
The requirements listed below are representative of the knowledge, skill and/or ability required for this position.
Education/Experience:
Undergraduate degree in Finance or Accounting;
2-5 years of experience in A/R preferred;
Proficiency in the use of Microsoft Office, MRI or other accounting software
Competencies:
Working Accounting Knowledge
Multi-tasking skills
Communication and Collaboration Skills
Ethical Conduct
Attention to detail
Preferred Characteristics:
The successful candidate is personable, highly ethical and thrives in a collaborative environment;
Exceptional analytical, problem solving and critical thinking skills;
Excellent communication skills & computer skills.
Reasoning Ability:
Ability to define problems, collect data, establish facts and draw valid conclusions;
Ability to interpret technical instructions in various forms and deal with abstract and concrete variables.
Salary Description $24.00 - $26.44 per hour
Pathology Collector Relief
Collections representative job in Clarkson, NY
This position involves providing relief coverage across Northern Perth clinics, including Alkimos, Butler, Clarkson, Yanchep, Banksia Grove, Girrawheen and Madeley. Why You Will Be Excited About This Role
At Western Diagnostic Pathology, a Healius business, we all have one thing in common, we are passionate about making a difference to the health of Australians.
As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands.
You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in.
You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia.
About Us
Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.
Why You Will Like Working Here
There are some exciting things happening at Healius, as we transform the way we work.
As a Pathology Collector Reliever, we offer a range of different roles to work around you - full time, part time and casual, available across our local clinics.
You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support.
You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!).
Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this.
What You Will Be Doing
As a Pathology Collector Reliever, you will be a core member of the team as you step into shifts to cover any scheduled or unplanned absences at different Collection Clinics and in Hospital environments.
You will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare.
No day will be the same as you will be travelling to different ACCs and Hospitals within a specific geographical area.
Your key responsibilities will include:
* Collecting samples (blood and non-blood) with care and attention
* Filling available shifts across a geographical area
* Keeping meticulous records for every patient and sample
* Delivering documentation within strict turnaround times
* Preparing and packaging specimens for transport and testing
* Liaising with a range of different people including customers, clinic staff and couriers
What Type of Person Will Be Successful
We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.
To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts.
These are the type of attributes & skills you would possess:
* A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background
* Excellent customer service and communication skills, with a high level of empathy
* You are organised, with strong time management and attention to detail
* You are able to work autonomously, sometimes working independently in a solo clinic
* You hold a valid Driver's license and have flexibility to travel to multiple clinics
* You hold a working with Children's Check or be willing to obtain one
* You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work
* As a Collector Reliever, you will be willing to travel to varying clinics & hospitals depending on the need
Vaccination Requirements
* Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role
Other vaccinations based on location may be required / setting
.
Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our Commitment to Diversity and Inclusion
Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email *******************.au.
See more of our jobs at ********************** and follow us on LinkedIn.
Healius is committed to responding to every applicant.
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