Collections representative jobs in Irvine, CA - 1,611 jobs

Job Title: Customer Service Representative II What you'll do: As a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products. You'll also handle a high volume of inbound and outbound phone calls while delivering a high level of professionalism and customer service to our clients. You'll perform basic qualifications of leads utilizing scripted presentation. Contact prospective clients to generate interest in our mortgage products. Communicate effectively over the phone with the ability to escalate customer complaints and concerns to appropriate departments. Field customer mortgage inquiries and generate potential interest in refinance opportunities. Transfer potential leads to available Loan Officers. Speak with clients while entering client data into the AmeriHome Mortgage Customer Relationship Management (CRM) System. What you'll need: * High school diploma required; Bachelor's degree in related field preferred. * Intermediate speaking and writing communication skills. Compensation: Hourly range for new hires is generally $25.00 for Westlake Village, CA. Salary amount is determined by specific job location. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email ************************** or call ************. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation

Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client. Essential Duties & Responsibility Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques. Builds relationships and rapport with customers through a conversational and consultative approach. Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times. Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency. Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis. Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management. Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed. Takes the initiative to obtain and consistently upgrade product knowledge. Escalates issues and reports quality issues per procedures. Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products. Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed. Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature. Report any training needs or system error/discrepancies to the supervisor. Complete other tasks as deemed appropriate by supervisor. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others. Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information. Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion. Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed. Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy. Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors. Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements. Embraces change and is flexible to the needs of the business and team. Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals. Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. EDUCATION and/or EXPERIENCE High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Polished phone demeanor, tone and etiquette is required. Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction Document customer interactions accurately in internal systems Process orders, returns, account updates, or service requests as needed Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues Follow established processes, policies, and service standards Identify opportunities to improve the customer experience Qualifications 1-3+ years of experience in customer service, call center, or client support roles Strong communication and interpersonal skills Ability to remain calm, professional, and solution-oriented Basic computer proficiency and ability to learn new systems quickly Strong attention to detail and follow-through Nice to Have Experience in a high-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual skills a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

IHSS Customer Service Specialist Pay Rate: $27.00 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PM Contract: 6-month contract We are seeking a compassionate and dependable IHSS Customer Service Specialist support high-needs In-Home Supportive Services (IHSS) recipients in Pasadena, CA. This Role focuses on assisting seniors and individuals with disabilities often in urgent or emergency situations by coordinating backup caregiving support and helping clients navigate public assistance programs. Key Responsibilities Respond to inbound calls from IHSS recipients experiencing urgent care needs, including same-day caregiver call-outs. Coordinate and dispatch backup homecare providers to ensure continuity of care. Assist clients in understanding and navigating IHSS, Medi-Cal, and other county or state assistance programs. Connect callers with appropriate community resources and social services. Provide calm, empathetic, and solutions-focused support in high-stress or emergency situations. Maintain accurate case documentation and protect confidential client information. Qualifications Call center experience preferred Experience with IHSS, personal assistance services, homecare, or social services Required Bachelor's degree required in Social Work or a related field (Psychology, Sociology, Counseling, or similar) REQUIRED Strong interpersonal, organizational, and problem-solving skills Ability to work effectively in a fast-paced, in-office environment Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The AR Representative II position is responsible for generating and submitting timely health insurance billing claims and/or patient statements. Includes follow-up on unpaid claims and resubmission of unpaid claim documents. Resolve disputes in contested billing and initiate collection of patient copayments, deductibles, and open balance amounts through telephone contact, letters, etc. Minimum Requirements * High school graduate or equivalent required. * Trade or Technical School certification preferred. * A minimum of 3 years of billing and collection experience is required. * A healthcare background is strongly preferred. * Bilingual English/Spanish preferred. Compensation $25.00 - $29.32 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.

NEXT CLASS STARTING IN February 2026 We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions. Essential Job Functions: • Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs. • Maintains sincere interest in providing stellar customer care • Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction • Exercises independent thinking in meeting customer expectations • Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image Must Possess the Ability to: • Process information quickly and accurately • Work under time constraints • Understand and apply new concepts • Analyze Information and evaluate results • Effectively deal with complex customers • Create positive customer relationships by defusing angry and upset customers • Demonstrate commitment to learning quickly and effectively applying knowledge • Attention to detail and follow-up Minimum Requirements: • High School Diploma or equivalent • Minimum 1 year of call center experience • Minimum 1 year of customer service experience • Knowledge of computer (PC) and internet applications • Excellent Telephone etiquette • Excellent communication skills written, verbal, and interpersonal • Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given • Excellent oral and written skills: Grammar and terminology • Time management skills • Ability to pass a background check and drug screen upon offer of employment Required Qualifications: • 6 months- 1 year of Call Center Experience Shift Times: 1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)􀀀 2. Must attend ALL training assigned days (First 30 days)

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Job Description HERS Advisors has partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (just 2 days in office)! Requirements for Billing Coordinator: Bachelor's degree, preferably in finance, accounting or business administration, or equivalent experience, is preferred. A minimum of three years of billing experience in a law firm required. Experience with Aderant legal billing software is required. Ability to read and interpret engagement letters and complicated government contracts to determine and apply client and matter-level rate structures. Strong proficiency using Microsoft Office Suite (Word, Excel, Outlook). Salary range: $80,000 - $100,000. If you meet the basic requirements, please email your resume to: ***************************

A prestigious legal firm is seeking a Billing Coordinator in the Los Angeles office to provide billing support in the Finance group. In this role you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements. Position will be mostly onsite but remote flexibility is available! (2 days remote, 3 days in office) Skills Needed to be Successful Strong skills in electronic billing across a wide variety of client e-billing systems. Extensive knowledge of Aderant Expert legal billing solutions. Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.). Required: 2+ years of previous experience in legal billing environment Fully vaccination from Covid 19 Preferred: Bachelor's degree Excellent benefits available!! Apply today!!

Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment. If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit. About the Role As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency. Key Responsibilities Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing. Review billing data for compliance with client billing guidelines and firm policies. Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently. Maintain and update billing records, reconcile adjustments, and ensure data integrity. Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements. Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry. Submit appeals or adjustments on short-paid invoices through client portals. Assist in preparing financial reports and monthly billing summaries for leadership review. Collaborate with the Finance team to support reconciliation and reporting efforts. Qualifications & Skills 2+ years of experience in e-billing, accounts receivable, or similar financial roles. Associate or Bachelor's degree in Accounting, Finance, or related field preferred. Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures. Familiarity with LEDES formats and UTBMS coding standards. Experience handling multiple e-billing platforms and insurance carrier billing portals. Knowledge of compliance regulations and SIR tracking preferred. Strong Excel skills and proficiency in accounting or billing software. Excellent communication, analytical, and problem-solving skills. Meticulous attention to detail with the ability to manage multiple priorities. Core Competencies Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes. Communication: Clear and concise in both written and verbal correspondence. Accuracy: Commitment to precision in billing, coding, and reporting. Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations. Compensation & Benefits Salary Range: $70,000 - $80,000 annually (commensurate with experience). Hybrid Work Schedule: Up to four remote workdays per month. Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off. Professional Environment: Collaborative, high-performing team within a respected national law firm. About Direct Counsel Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration. If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you! Apply today by sending your resume to ***********************

A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at ********************************************** IND-1

Full Time California MSK MSO Entry Level Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients. Position Summary: The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing. Minimum Education: • Employee will have a minimum of a high school diploma Skills and Qualifications: • 1+ years experience billing, A/R, collections preferred. • Knowledge of medical terminology, physician dictation, and operative reports • General knowledge of CPT, ICD-9/10 • Accurate knowledge of insurance billing and stay current with industry changes • Accuracy in data entry/input • Experience/knowledge of insurers • Good time management • Excellent communications: verbal, non-verbal, written • Good interpersonal skills • Ability to multi-task and attention to detail • Ability to problem solve for good outcomes • Strong computer skills including: o Microsoft Office o EMR/HER/PACS o Practice management/Appointment schedules o Scanning o Printing • Familiarity with medical legal needs within a medical office • Good understanding of anatomical terms and orthopedic injuries • Belief that their efforts are an important piece to the patient experience. Reports to: • Directly to the Revenue Cycle Manager • Partners and Medical Professionals have indirect oversight as well Job Responsibilities: Duties will consist of, but not be limited to: • Show to work on time with a clean and presentable appearance. • Load demographics and patient registration information in system. • Verify insurance benefits and eligibility • Generate claims based on progress notes and op reports and submit to payers. • Work on clearinghouse and insurance rejection claims. • Assist with insurance A/R collections, when needed. • Work with other staff members in a collaborative manner • Assist with the answering of phones, taking messages, when needed. • Maintaining a clean environment including shared cleaning duties. • Maintain HIPPA Compliance • Attending and participating in meetings as requested • Other duties as assigned Work Environment: • Work area is temperate • Well lit • Moderate noise level including voices, printers, and ringing phones • Use of headset • Walking surfaces are low nap carpet, tile, and manufactured flooring Physical Requirements: • Primarily working in a sitting position • Up to 90% on the computer • Lifting requirement is normally less than 20 lbs • Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively • Moderate phone use. Headsets made available. I have had the opportunity to review and agree to the Job Description above.

Job Title: Collections Specialist Experience Level: 2-5 years in law experience, 5+ years in professional services experience Salary Range: $90,000 - $105,000 Job Description: SourceProSearch is currently seeking a Collections Specialist for our West Coast locations, including Los Angeles, Santa Monica, Silicon Valley, and San Francisco. While San Francisco and Silicon Valley are high priority locations, we are open to candidates from any of the four locations. Requirements: Law experience is preferred but professional services experience is acceptable. For candidates with law experience, 2-5 years of experience is required. For candidates with professional services experience, 5+ years of experience is preferred. Experience in credit collections is most important. Experience with Accounts Receivable (A/R) is acceptable, but credit collections experience is a priority. No cash applications or Accounts Payable (AP) experience required. Systems Experience: Aderant or ARCS experience is preferred but not required. Mid-range Excel experience is ideal. If you meet these qualifications and are interested in joining our team, please apply with your updated resume. ****************************

[Tasks and Responsibilities] Responsibilities include, but are not limited to: Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. WHAT MAKES YOU A GAMECHANGER [Qualifications]: 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures Must Have Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections. Technical Skills: Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Basic understanding of billing processes, AR principles, and credit and collections procedures. Communication Skills: Effective phone and email communication skills to correspond professionally with customers and internal teams. Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers. Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations. Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions. Nice to Have: Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries. Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage. Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues. PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives. Languages: Proficiency in multiple languages, especially if dealing with international customers.

KPG is looking for a Collections Specialist for our client in Redlands, CA.. Compensation: $19-$21 per hour Schedule: On-Site Monday-Friday, 9:00 AM - 6:00 PM Key Responsibilities Manage collections and accounts receivable functions Post payments from customers and insurance carriers into the system Update payment records to keep accounts accurate and current Review and input data from EOBs (explanation of benefits) Assist with general AP/AR responsibilities as needed Provide additional support to accounting as assigned Qualifications 1-2 years of AR or collections experience required Knowledge of EOBs and medical terminology preferred Strong Microsoft Office skills, with emphasis on Excel High attention to detail and accuracy in data entry Previous data entry experience a plus KPG123