Collections representative jobs in Jersey City, NJ

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

📢 Hiring: Legal Biller - Chicago, IL What you'll do: Manage billing using Aderant Navigate e-billing platforms like a champ Prepare and review invoices for accuracy Resolve billing discrepancies and client inquiries Collaborate with attorneys and finance teams to ensure compliance Maintain billing guidelines and stay on top of client requirements What's in it for you: 💰 Competitive salary up to $95K 📈 Growth opportunities in a fast-paced environment

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Job Title: Customer Service Representative Duration: 3 + Months (possible extension) Pay rate: $18/hr on w2 We are seeking a detail-oriented and customer-focused professional to manage order processing, customer communications, and administrative support. This role ensures accurate order handling, timely issue resolution, and strong coordination with internal teams. Key Responsibilities Process customer orders received via EDI, email, and phone accurately and in a timely manner Document and communicate all order changes or revisions to the appropriate departments Provide required documentation to operations and warehouse teams Maintain clear communication with customers regarding pricing discrepancies, stock availability, and potential shipping delays Ensure all customer-related documentation is complete, accurate, and properly filed Process RMAs and credits; coordinate with customers and finance as needed Oversee and manage PaperVision system Attend and participate in meetings as required Additional Responsibilities Answer incoming calls and provide customer assistance Manage and resolve customer complaints; escalate to supervisors when necessary Provide customers with missing or replacement documents (invoices, BOLs, etc.) Support the sales team with customer and order-related needs Greet visitors, screen calls, and relay messages to appropriate staff Monitor facility access to ensure entry is limited to authorized employees and vendors Complete special projects and miscellaneous customer care tasks as assigned Prepare reports and maintain required documentation Job Requirements Education High School Diploma or GED required Experience 1-2 years of related experience and/or training, or an equivalent combination of education and experience System implementation experience preferred Knowledge, Skills & Abilities Proficiency in Microsoft Excel, Outlook, EDI systems, IDS systems, and Power Sell software Strong verbal and written communication skills Effective time management and organizational skills 10-key data entry proficiency Language Skills Ability to read and interpret safety rules, procedures, and operating instructions Ability to write routine reports and correspondence Ability to communicate effectively with customers and employees Math Skills Ability to perform basic arithmetic with whole numbers, fractions, and decimals Ability to calculate rates, ratios, and percentages and interpret graphs Reasoning Skills Ability to follow written, verbal, and diagram-based instructions Ability to solve problems involving multiple variables in standard situations Strong judgment and ability to work independently when supervision is limited

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Accounts Receivable Senior Associate About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle. Key Responsibilities Follow up with insurance companies on claim status, underpayments, and denials Resolve denied and underpaid claims promptly Review and interpret Explanation of Benefits (EOBs) Address and correct coding-related denials Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status Analyze AR reports to identify trends and areas for improvement Prepare and present AR reports to management Work with internal teams to resolve claim issues Access EMRs to obtain necessary medical records Post insurance payments and handle recoupments Reconcile client payments monthly Generate and send patient statements Qualifications Strong attention to detail and organizational skills Effective communication skills, especially when working with insurance representatives Proficient in Microsoft Office applications High school diploma or equivalent required Minimum of 2-3 years of experience in healthcare accounts receivable Experience with Epic EMR preferred Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.

Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis based in Madison NJ The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Duties and Responsibilities: Act as primary scheduling point of contact for assigned treatment sites Create and maintain patient schedules in coordination with treatment sites and manufacturing sites Troubleshoot and develop plans of action for issues throughout the patient journey Interact with internal and external stakeholders over the phone and email Ensure a positive end-to-end customer experience Execute exception processes such as product returns, product replacements, and out of spec product Input and maintain transactional data related to patient schedules within clients' scheduling system Train treatment sites on patient scheduling processes as assigned Document feedback from customers and partners as received Create and maintain master data in account management system Actively participate in tactical and other meetings as assigned Facilitate daily operations activities and meetings including shift turnover on rotating basis Provide real-time scheduling portal support to external users Lead meetings with commercial matrix teams Raise escalations and execute as assigned Track assigned account health and provide insights into trends Comply with applicable SOPs, work practices, and other documentation Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned Accountable for individual performance Execute project tasks as assigned Execute working groups tasks as assigned Required Competencies: Bachelors degree or 3 years of work experience Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred Highly self-motivated, self-aware, and professional Able to work independently and in groups Flexible in responding to quickly changing business needs Exceptional customer service orientation Skilled at managing tense situations and de-escalation Eager to work with teams from other regions and cultures Able to share workspace for independent and collaborative work Strong sense of ownership and accountability Position shift time is 8am 5 pm local. Overtime may occasionally be required as assigned. Holiday support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Pay: 31-33/hr. Job #83955

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Under minimal direct supervision, the Senior Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities/Duties Interface with attorneys, secretaries, clients and staff regarding billing matters Compile, analyze and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs according to Firm guidelines and policy Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter Submit invoices electronically, assisting with bill resolution as required Review billing supporting documentation for accuracy Research and verify descriptions, amounts, rates, client/matter data and client billing requirements and make appropriate corrections Create billing schedules and various billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients providing accurate information and timely responses to inquiry and completion of assignments Distribute monthly partner reports Regularly review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts, and e-billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Mentor and train new Billing Coordinators as directed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively present information verbally and in writing Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel High level of proficiency with 3E Ability to work independently with minimum supervision Strong attention to detail Excellent analytical and problem solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Flexibility to adapt to all work situations and work varied hours Preferred Skills Familiarity with E-billing Hub and Multi currency preferred Required Experience A minimum of 3 to 5 years of billing experience in a large law firm required Preferred Experience 5 plus years of billing experience preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Preferred Qualifications Degree in Accounting preferred Salary Information NY only: The estimated base salary range for this position is $95k to $115k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid

Job Description Billing Coordinator - Nationwide (Hybrid) What You'll Do: Manage attorney billing processes, including prebill edits and final client invoices. Process write-offs, retainer applications, and complex billing matters. Respond to billing inquiries and maintain procedural documentation. Generate monthly billing reports and assist with special projects. Work with attorneys, staff, vendors, and clients to resolve billing-related matters. What You'll Bring: 2-3 years' billing or accounting experience in a law firm. Familiarity with 3E software preferred. Proficiency in Microsoft Office Suite. Ability to manage a high billing volume with accuracy. Strong communication skills and professionalism. Knowledge of billing platforms (TyMetrix, CounselLink, Tracker, Datacert) a plus.

A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at ********************************************** IND-1

* Home Legal Billing Coordinator Join one of New Jersey's leading law firms. Scarinci Hollenbeck seeks a professional Legal Billing Coordinator to support our Little Falls office. Apply today. Back * Full-time * Little Falls, NJ About Scarinci Hollenbeck Scarinci Hollenbeck is a growing practice of over 65 experienced attorneys. We serve the niche practice areas most often required by the owners and leaders of corporations. We offer a full range of services and have developed our business law practice with the expertise and specialization necessary to serve our clients as they adapt to the shifting economic landscape. Job Summary Reporting to the Billing Manager, this role will be responsible for billing activities in accordance with policies and procedures; reviews and verifies attorney billing against client terms; assists in the implementation of client electronic billing systems; enters and submits billing into manual and electronic billing systems; acts as a liaison between client adjusters and firm attorneys, hearing representatives, and legal paraprofessionals. Essential Duties/Responsibilities * Prepares client invoices for designated clientele and support team by deadline. * Provides strong customer support to internal and external parties. * Prints, distributes, and organizes monthly prebills. * Drafts, and reviews monthly prebills after attorney review. * Interacts face to face with attorneys regarding billing entries and matters. * Runs all Accounts Receivables and unbilled time reports for billing attorneys. * Edits pre-bills, makes changes on pre-bills for approved write-offs, and transfers as needed. * Identifies any unbilled time and discrepancies by working with assigned attorneys. * Analyzes billing statistics and resolves billing inquiries from attorneys and/or management. * Submits invoices. * Attends and addresses client requests for invoice reprinting as directed. * Supports Assistant Controller in collecting payments for the firm while maintaining compliance. * Performs special projects and other related duties as assigned. Education and Required Skills * High School diploma or equivalent required, some college preferred. * 2+ years of law firm experience. * 3-5 years of billing experience. * Ability to prioritize and manage time effectively, and problem solve. * Ability to work independently and take initiative. * Basic math skills and basic understanding of clerical and administrative procedures. * Demonstrated ability to maintain confidentiality. * Experienced data entry skills. * Highly organized while working in a fast-paced environment. * Strong attention to detail, and strong written and verbal communication skills. * Strong proficiency with Microsoft Office Suite, including intermediate proficiency in Excel. * Team player and ability to collaborate as needed. * Proficiency with E-billing software required, particularly experience with Collaborati, Tymetrix, Counsel Link, Courselink, and with software such as Elite 3.10 & 3E, and Legal Tracker. Work Schedule * In office work at Little Falls, NJ location five days per week. * Full-time, non-exempt, Monday to Friday 9:00 a.m. - 5:00 p.m. (one hour lunch). * Overtime (over 40 hours) may be required from time to time. Salary * Compensation range $32/hr - $35/hr (dependent upon relevant experience). We offer benefits including medical, prescription, dental, vision insurance, 401(k), onsite fitness center, plus the potential for commission. Scarinci Hollenbeck is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Submission Requirements Resume, can be submitted through our career portal. FirstName LastName Email Phone Upload your cover letter (This field is required) Upload your resume (This field is required) Upload a writing sample Upload a transcript * The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form. By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. Message frequency may vary. You can reply STOP to opt-out of further messaging. I have read the disclaimer Submit form Sign up to get the latest from our attorneys! Consider subscribing to our Firm Insights mailing list by clicking the button below so you can keep up to date with the firm`s latest articles covering various legal topics. Library * Client Alerts * Firm Events * Firm News * Firm Insights * Subscription The Firm * Firm Overview * Administration * Community Involvement * Diversity * Pro Bono * In Memoriam * Work Life Integration Subscribe Now!

Job Description Billing Coordinator Salary: $55k - $70k Stable Law Firm seeks a Billing Coordinator to join their Team! Responsibilities · Handle billing for assigned Partner(s) · Coordinate new matter intake · Generate and distribute prebills · Finalize and send invoices to clients · Submit e-bills and manage electronic billing platforms · Handle appeals and billing rejections as needed · Monitor and follow up on invoices with open balances · Communicate and coordinate with attorneys, partners, and legal support staff · Perform other administrative or billing-related tasks as assigned · Hybrid work schedule may be considered Qualifications · Minimum of 2+ years of law firm billing experience · Previous experience of using SurePoint is preferred · High level of attention to detail and organizational skills · Strong written and verbal communication abilities · Tech-savvy with the ability to quickly learn new systems · Proficiency in Microsoft Word and Excel is helpful · Ability to handle confidential information with discretion · College degree required

A prestigious Am 100 law firm, is seeking a Billing Coordinator. Responsibilities include: Preparing and editing client invoices according to firm policies and client specifications. Managing E-billing procedures effectively. Ensuring the accuracy of billing data and that all billable activities and expenses are recorded. Collaborating with attorneys, paralegals, and other staff to resolve billing issues. Addressing client inquiries about billing and payments. Processing write-offs in compliance with firm policy. Generating complex bills promptly, including handling multiple discounts by matter, split-party billing, and electronic bill preparations. Managing a high volume of monthly bills. Maintaining effective communication with attorneys, staff, and clients. Creating new billing formats as required and assisting with the preparation of periodic billing reports for management. Required Skills: Minimum of 3 years of direct billing experience in a law firm environment. Experience with Elite 3E, Aderant, or similar accounting software. Proficient in Microsoft Office. Excellent multitasking, prioritization, and organizational skills. High attention to detail and ability to work efficiently under pressure. Proactive in anticipating work needs and able to operate with minimal direction. Willingness to work flexible hours, including possible weekends or evenings. This position demands someone who can perform at high levels in a dynamic work environment and adapt quickly to changing priorities. Hybrid schedule - 3 days onsite, days are determined by Dept Chief

Responsibilities: Compile and bill attorney hours to clients every month. Reviews and edits pre-bills in response to attorney and assistant requests. Apply retainer funds as directed by attorney. Process write-offs following Firm policy. Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills). Ability to handle a high volume of bills per month. Ability to effectively interact and communicate with attorneys, assistants, and clients. Review and verify accuracy of billing and supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Create new billing formats as needed. Create billing schedules and various other billing analyses as required. Creates and prints final client billing. Creates and distributes monthly reports. Is familiar with and applies Firm billing policies. Ensures strict confidentiality at all times. Assists with special projects as needed. Requirements 4+ years of hands-on billing experience in a law firm. Elite 3E, Aderant (or equivalent accounting software) experience. Demonstrated proficiency with MS Office. Ability to multi-task and prioritize. Ability to organize work flow and use time efficiently. Ability to show strong attention to detail. Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings.

Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking. Key Responsibilities Prepare and submit client invoices, including digital formats, ensuring precision and timeliness Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts Review and interpret custom billing agreements with a critical eye for detail Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation Candidate Profile At least 2 years of experience in billing within a legal or consulting environment Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub) Exposure to international billing practices and currency variations is advantageous Strong analytical skills for interpreting financial data and billing trends Exceptional accuracy and ability to follow complex instructions Professional communication skills across all organizational levels The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

The Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities Compile and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs following Firm policy Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner Submit invoices electronically and assist in resolving issues that might arise Review and verify accuracy of billing supporting documentation as required Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner Identify and resolve billing inaccuracies Create billing schedules and various other billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients Distribute monthly partner reports Review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Observe confidentiality of client and Firm matters Provide backup assistance as needed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively communicate and present information verbally and in writing Ability to work effectively as an individual and within groups Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel Must be detail oriented and organized Ability to work with a high degree of accuracy Excellent analytical and problem-solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Flexibility to work additional hours as needed Required Experience 1 to 2 years of billing experience in a large law firm required Preferred Experience A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred Knowledge of 3E billing system or comparable billing program preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Salary Information NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid

We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred). This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities. What You'll Do Review and edit pre-bills in response to attorney and secretary requests. Apply retainer funds and process write-offs in compliance with firm policy. Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing. Research and resolve billing issues and respond to attorney/client inquiries. Review billing documentation for accuracy and finalize client invoices. Generate and distribute monthly billing reports. Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert. Maintain strict confidentiality in handling firm and client matters. Assist with special projects and provide support on legal or financial inquiries as needed. What You'll Bring 2-3 years of billing or accounting experience in a law firm required. Proficiency in Microsoft Office and familiarity with 3E preferred. Strong organizational skills and ability to handle high-volume billing. Excellent communication skills with attorneys, staff, and clients. Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert). High level of accuracy, discretion, and professionalism. What You'll Get Hybrid work flexibility. Heavily subsidized health insurance premiums. Firm-paid HSA contributions ($600-$1,200 annually). 100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage. Life Insurance & Long-Term Disability Insurance fully covered by firm. Employee Assistance Program (EAP). 401(k) - Traditional & Roth options from day one with discretionary firm match. Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts. ****************************