The construction representative observes and inspects construction projects. You are to coordinate with the site director and prepare reports for construction, supervise construction facilities, and assist in the procurement of all third-party resources. You need to ensure that safety regulations are obeyed; hence, you will supervise all activities, perform a regular assessment on all construction methods, and prepare schedule samples.

Plus, you will provide technical support to all owners and supervise all civil engineering processes. Not just this, but you will determine the process of reporting and coordinating with subcontractors. You will be in charge of reviewing project costs, preparing estimated available data, and analyzing all product expenditures so that you can monitor all change orders effectively.

Basic skills requirements for a construction representative include knowledge of construction management, construction site inspection, troubleshooting, ability to read blueprint or diagram, and contract compliance. The average salary of a construction representative yearly is $52,423. However, you need a bachelor's degree in construction management, engineering, or other related fields.

What Does a Collections Representative Do

There are certain skills that many collections representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, negotiating skills and speaking skills.

Learn more about what a Collections Representative does

How To Become a Collections Representative

If you're interested in becoming a collections representative, one of the first things to consider is how much education you need. We've determined that 27.7% of collections representatives have a bachelor's degree. In terms of higher education levels, we found that 2.1% of collections representatives have master's degrees. Even though some collections representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Collections Representative

Collections Representative Career Paths

Average Salary for a Collections Representative

Collections Representatives in America make an average salary of $34,015 per year or $16 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $26,000 per year.
Average Collections Representative Salary
$34,015 Yearly
$16.35 hourly

What Am I Worth?


Roles and Types of Collections Representative

The role of a collections representative includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general collections representative responsibilities:

  • Initiating contact with customers arranging repayment
  • Receive and review all correspondence daily from the home office follow up on assigned insurance accounts. Assist all hospital employees with any needs that arise. Make outgoing insurance calls on ingram accounts. Act as an on-site liaison between ingram
  • Receive outbound calls and/or receive inbound customer calls surrounding commercial past due credit accounts via a dialer system. Utilize effective verbal

There are several types of collections representative, including:

Service Representative


As a service representative, you're going to spend a lot of your time addressing customer complaints. For someone who likes to solve problems, this is a great position. Bonus points if you're able to be nice with every customer.

You'll probably only need a high school degree in this position, as you'll get a lot of on-the-job training to really learn about the job. Aside from handling customer complaints, you will take a lot of orders from customers and you'll be a resource for people to ask questions. So it's not all negative.

What's even better about this job is that you'll only ever work full-time. You probably won't ever have to work more than that so you can take solice in knowing that. Plus, you'll have lots of job opportunities as service respresentatives are helpful in nearly every industry.

  • Average Salary: $33,692
  • Degree: Bachelor's Degree



Since respresentative is such a broad term, you can really take your pick when it comes to having a career as one. Maybe you want to pursue customer service or politics. Either way, representatives are very important for the people they're serving.

As a representative, it's important that you present yourself well. A state representative needs to be a likeable figure for people to vote into office, while a customer service representative needs to put on an understanding face when presented with a customer complaint.

Representatives work all sorts of hours, depending on the industry they've picked. Luckily, there are so many industries that a representative can go into that you'll have plenty of job opportunities available.

  • Average Salary: $36,023
  • Degree: Bachelor's Degree

Account Representative


As the primary contact for clients, it's your job to represent your company well. Your goal is to have those clients return, year after year, while also creating new client relationships. New growth is always good.

Some of your responsibilities include going over customer complaints and working toward a solution for each complaint. We can't stressed this enough - you want to keep your clients happy, no matter how much you despise them.

The majority of account representatives put in a full-time schedule, week after week. But every now and then, you might be responsible for meeting with a client after working hours. And you're just going to have to be ok with it.

  • Average Salary: $36,977
  • Degree: Bachelor's Degree

States With The Most Collections Representative Jobs

Mouse over a state to see the number of active collections representative jobs in each state. The darker areas on the map show where collections representatives earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Collections Representative Jobs By State

Collections Representative Education

Collections Representative Majors

32.5 %

Collections Representative Degrees

High School Diploma

33.2 %


27.7 %


22.9 %

Top Skills For a Collections Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.2% of collections representatives listed payment arrangements on their resume, but soft skills such as listening skills and negotiating skills are important as well.

Choose From 10+ Customizable Collections Representative Resume templates

Zippia allows you to choose from different easy-to-use Collections Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Collections Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Collections Representative diversity

Collections Representative Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among collections representatives, 69.4% of them are women, while 30.6% are men.

  • The most common race/ethnicity among collections representatives is White, which makes up 61.1% of all collections representatives.

  • The most common foreign language among collections representatives is Spanish at 84.1%.

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Best States For a Collections Representative

Some places are better than others when it comes to starting a career as a collections representative. The best states for people in this position are California, Hawaii, Alaska, and Washington. Collections representatives make the most in California with an average salary of $43,132. Whereas in Hawaii and Alaska, they would average $41,298 and $40,773, respectively. While collections representatives would only make an average of $39,473 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Arizona

Total Collections Representative Jobs: 1,127
Highest 10% Earn:
Location Quotient:

2. Utah

Total Collections Representative Jobs: 549
Highest 10% Earn:
Location Quotient:

3. Mississippi

Total Collections Representative Jobs: 333
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Collections Representatives

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Top Collections Representative Employers

Most Common Employers For Collections Representative

RankCompanyAverage SalaryHourly RateJob Openings
1JPMorgan Chase & Co.$38,303$18.41264
2NCO Group$37,143$17.86459
3Alliance Data$36,713$17.65145
5Client Services$35,919$17.27142
7Regional Acceptance$35,431$17.03162
8IC System$35,320$16.98215
9CBE Companies$35,021$16.84169
10U.S. Bank$34,630$16.65121

Collections Representative Videos

Becoming a Collections Representative FAQs

How Long Does It Take To Become A Collections Representative?

It takes 4 years of professional experience to become a collections representative. That is the time it takes to learn specific collections representative skills, but does not account for time spent in formal education.

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