There is more than meets the eye when it comes to being a collections representative. For example, did you know that they make an average of $15.91 an hour? That's $33,082 a year!
Between 2018 and 2028, the career is expected to grow -8% and produce -19,400 job opportunities across the U.S.
There are certain skills that many collections representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, physical stamina and good judgment.
When it comes to the most important skills required to be a collections representative, we found that a lot of resumes listed 12.5% of collections representatives included payment arrangements, while 10.1% of resumes included customer service, and 8.1% of resumes included delinquent accounts. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the collections representative job title. But what industry to start with? Most collections representatives actually find jobs in the professional and finance industries.
If you're interested in becoming a collections representative, one of the first things to consider is how much education you need. We've determined that 21.8% of collections representatives have a bachelor's degree. In terms of higher education levels, we found that 2.7% of collections representatives have master's degrees. Even though some collections representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a collections representative. When we researched the most common majors for a collections representative, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on collections representative resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a collections representative. In fact, many collections representative jobs require experience in a role such as customer service representative. Meanwhile, many collections representatives also have previous career experience in roles such as cashier or sales associate.