Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Best collections representative certifications
Collections representative certifications allow job seekers to demonstrate their competency as an collections representative to employers. However, not all collections representative certifications provide the same value for job seekers.
The best certifications for a collections representative are Certified Management Accountant (CMA), Certified Medical Office Manager (CMOM), and International Accredited Business Accountant (IABA).
Below is a list of the best collections representative certifications. Obtaining an collections representative certification will give you a leg up when you apply for jobs and increase your potential salary.
8 best certifications for collections representatives
| Rank | Collections representative certification | Organization |
|---|---|---|
| 1 | Certified Management Accountant (CMA) | IMA |
| 2 | Certified Medical Office Manager (CMOM) | PMI |
| 3 | International Accredited Business Accountant (IABA) | ACAT |
| 4 | Professional Credit Associate (PCA) | CPI |
| 5 | Nationally Certified Medical Office Assistant (NCMOA) | NCCT |
| 6 | Professional Collection Specialist (PCS) | ACA |
| 7 | Certified Customer Service Representative (CCSR) | ICB |
| 8 | Certified Personal Chef (CPC) | USPCA |
8 best collections representative certifications
1. Certified Management Accountant (CMA)
The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
2. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
4. Professional Credit Associate (PCA)
Certification enables you to make your clients, customers, colleagues,employers and others with whom you do business aware of the knowledge and skill you have invested in your career in the credit industry.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
5. Nationally Certified Medical Office Assistant (NCMOA)
Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
6. Professional Collection Specialist (PCS)
This designation honors collectors who complete training on professional and ethical collection practices.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
7. Certified Customer Service Representative (CCSR)
Applicable to financial services professionals who have completed the AIB Customer Service Representative Certificate and who function as customer service representatives.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
8. Certified Personal Chef (CPC)
A Certified Personal Chef is a chef with a minimum of two (2) full years experience as a Personal Chef who is engaged in the purchasing, preparing, cooking and serving foods on a "cook-for-hire" basis; is responsible for menu planning and development, marketing, financial management, and operational decisions of a private business; provides services to a variety of clients; possesses a thorough knowledge of food safety, sanitation, and nutrition; and is able to demonstrate measurable knowledge in defined areas of work experience, education, business and culinary group activities and participation along with personal awards and media exposure.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
What is the best certification for a collections representative?
The best collections representative certification is Certified Management Accountant (CMA). The Certified Management Accountant (CMA) is awarded by the The Association of Accountants and Financial Professionals in Business. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this collections representative certification:
- To become a certified Certified Management Accountant (CMA), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 1 year.
What certifications can impact a collections representative career and salary?
The Certified Medical Office Manager certification will help you to secure a customer service representative position, which will increase your pay and career trajectory. A customer service representative's average salary is $29,624 whereas collections representatives make an average salary of $34,015.
The most common combination of collections representative certifications include: Certified Management Accountant (CMA), Certified Medical Office Manager (CMOM), and International Accredited Business Accountant (IABA).
Online courses for collections representatives to earn certifications
1. Financial Accounting-Adjusting Entries & Financial Statement
Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...
2. Accounting & Financial Statement Analysis: Complete Training
Accounting & Financial Ratio Analysis made easy. Learn important accounting skills that will get your foot in the door!...
3. Financial Accounting & Excel-Comprehensive Accounting Course
Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...
4. Accounting basics, create financial statements easily
Discover, develop, practice your financial information and explore the world of accounting...
5. Financial Accounting-Debits & Credits-Accounting Transaction
Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...
6. Principles of Financial Accounting
Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...
7. Accounting, Bookkeeping & Financial Analysis (Accounting)
Accounting & Bookkeeping Basics. Accounting & Financial Analysis Concepts. Learn Accounting & Bookkeeping...
8. Financial Accounting: The Complete Introductory Crash Course
Learn the Basics of Financial Accounting: Financial Statements, Debits and Credits, The Accounting Cycle and More!...
9. Accounting Made Easy: A Quick Guide to Financial Accounting
Accounting is not about Math, it is about concepts. And no one said it has to be hard. Learn the basics in just 2 hours!...
10. Introductory Financial Accounting
Learn the basics of Accounting including: the accounting cycle, inventory, depreciation, receivables, and more!...
11. ACCA: FA (F3) Financial Accounting
Let's get to grasps of how to perform the basics of financial accounting...
12. Accounting for Corporations - Financial Accounting
Demystifying Corporate Accounting: An In-depth Exploration of Financial Transactions in Corporations...
13. Advanced Financial Accounting: Acquisitions & Consolidations
Acquisitions, Consolidations, and Reporting. Master complex concepts and applications...
14. Financial Bookkeeping and Accountancy: Complete Accounting
A Complete Course on Book-keeping & Accounting Course For Level 1 & 2 aspirants...
15. Financial Accounting - Closing Process
Conquering the Closing Process: A Thorough Exploration of the Final Step in Accounting...
16. Accounting & Bookkeeping Masterclass - Beginner to Advanced
Accounting, Bookkeeping Introduction, Accounting, Bookkeeping Entries, Accounting, Bookkeeping Adjustments & Reports...
17. Financial Accounting-Depreciation Calculation & Fixed Assets
Optimizing Asset Management: Comprehensive Guide to Property, Plant, and Equipment Accounting...
18. Financial Accounting - Subsidiary Ledgers & Special Journals
Mastering Special Journals and Subsidiary Ledgers: A Comprehensive Guide to Streamlined Accounting Practices...
19. Financial Accounting - Inventory Costs
Mastering Inventory Costs & Flows: An In-Depth Guide to Accounting for Inventory in Business Operations...
20. Partnership Accounting - Financial Accounting
Unlocking the Power of Partnership Accounting: Strategies for Effective Management and Financial Decision Making...