Collections representative demographics and statistics in the US
Collections representative demographics research summary. Zippia estimates collections representative demographics and statistics in the United States by using a database of 30 million profiles. Our collections representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about collections representatives after extensive research and analysis:
- There are over 94,253 collections representatives currently employed in the United States.
- 69.4% of all collections representatives are women, while 30.6% are men.
- The average collections representative age is 45 years old.
- The most common ethnicity of collections representatives is White (61.1%), followed by Hispanic or Latino (18.9%), Black or African American (12.2%) and Unknown (3.9%).
- In 2022, women earned 97% of what men earned.
- 8% of all collections representatives are LGBT.
- Collections representatives are 68% more likely to work at private companies in comparison to public companies.
On this page
Collections representative demographics by:
Collections representative gender statistics
69.4% of collections representatives are women and 30.6% of collections representatives are men.
- Female, 69.4%
- Male, 30.6%
Collections representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 69.4% |
| Male | 30.6% |
Collections representative gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$35,130
Female income
$33,965
Collections representative gender ratio over time
This data breaks down the percentage of men and women in collections representative positions over time. Currently, 69.4% of collections representatives are female.
Collections representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 34.09% | 65.91% |
| 2011 | 32.42% | 67.58% |
| 2012 | 32.05% | 67.95% |
| 2013 | 30.15% | 69.85% |
| 2014 | 29.99% | 70.01% |
| 2015 | 31.04% | 68.96% |
| 2016 | 31.19% | 68.81% |
| 2017 | 29.87% | 70.13% |
| 2018 | 32.05% | 67.95% |
| 2019 | 26.73% | 73.27% |
| 2020 | 25.51% | 74.49% |
| 2021 | 30.59% | 69.41% |
Collections representative related jobs gender ratio
We compared collections representatives with similar job titles to see how gender ratios vary. As you can see, time recorder and recovery agent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Insurance Billing Clerk | 5% | 95% |
| Receptionist/Accounts Receivable | 5% | 95% |
| Directory Clerk | 7% | 93% |
| Collections Representative | 31% | 69% |
| Recovery Agent | 69% | 31% |
| Time Recorder | 71% | 29% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Collections representative demographics by race
The most common ethnicity among collections representatives is White, which makes up 61.1% of all collections representatives. Comparatively, 18.9% of collections representatives are Hispanic or Latino and 12.2% of collections representatives are Black or African American.
- White, 61.1%
- Hispanic or Latino, 18.9%
- Black or African American, 12.2%
- Unknown, 3.9%
- Asian, 3.4%
- American Indian and Alaska Native, 0.5%
Collections representative race
| Collections representative race | Percentages |
|---|---|
| White | 61.1% |
| Hispanic or Latino | 18.9% |
| Black or African American | 12.2% |
| Unknown | 3.9% |
| Asian | 3.4% |
| American Indian and Alaska Native | 0.5% |
Collections representative race and ethnicity over time
See how collections representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Collections representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.64% | 14.49% | 3.34% | 16.83% |
| 2011 | 60.85% | 15.54% | 3.20% | 17.23% |
| 2012 | 63.09% | 15.86% | 3.19% | 14.73% |
| 2013 | 61.37% | 16.41% | 3.81% | 15.67% |
| 2014 | 62.33% | 14.66% | 3.28% | 17.07% |
| 2015 | 60.97% | 14.69% | 3.08% | 17.87% |
| 2016 | 63.95% | 13.20% | 2.16% | 17.60% |
| 2017 | 61.11% | 16.55% | 3.25% | 15.96% |
| 2018 | 63.40% | 11.66% | 3.63% | 18.42% |
| 2019 | 60.01% | 13.50% | 3.07% | 20.63% |
| 2020 | 58.74% | 14.09% | 3.23% | 18.43% |
| 2021 | 61.08% | 12.19% | 3.41% | 18.90% |
Collections representative wage gap by race
According to our data, asian collections representatives have the highest average salary compared to other ethnicities. Unknown collections representatives have the lowest average salary at $34,370.
| Ethnicity | Salary |
|---|---|
| Unknown | $34,370 |
| White | $35,272 |
| Black or African American | $35,291 |
| Asian | $35,373 |
| Hispanic or Latino | $35,355 |
Average collections representative age
See how the average age of collections representatives varies based on ethnicity and gender.
Male
Female
Collections representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 40 | 48.5 |
| White | 43 | 47 |
| Black or African American | 45.5 | 49 |
| Asian | 53 | |
| Hispanic or Latino | 39 | 40 |
Collections representative age breakdown
The average age of collections representatives is 40+ years years old, representing 66% of the collections representative population.
Collections representative age breakdown
| Collections Representative Years | Percentages |
|---|---|
| 40+ years | 66% |
| 30-40 years | 23% |
| 20-30 years | 11% |
Collections representative educational attainment
- High School Diploma, 33%
- Bachelor's, 28%
- Associate, 23%
- Diploma, 9%
- Other Degrees, 7%
Collections representatives by degree level
| Collections representative degree | Percentages |
|---|---|
| High School Diploma | 33% |
| Bachelor's | 28% |
| Associate | 23% |
| Diploma | 9% |
| Other Degrees | 7% |
Collections representative jobs you might like
Collections representative wage gap by degree level
According to the data, collections representatives with a Bachelor's degree earn more than those without, at $36,331 annually. With a Associate degree, collections representatives earn a median annual income of $34,393 compared to $34,380 for collections representatives with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $34,380 |
| Bachelor's Degree | $36,331 |
| Some College/ Associate Degree | $34,393 |
Collections representative employment statistics
Most collections representatives work for a private in the finance industry.
Company size where collections representatives work
Below, you can see the size of companies where collections representatives work.
Collections representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 14% |
| 100 - 500 employees | 20% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 26% |
Collections representative jobs by company type
Employees with the collections representative job title have their preferences when it comes to working for a company. For instance, most collections representatives prefer to work at private companies over public companies.
Collections representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 30% |
| Private | 68% |
| Government | 1% |
Collections representative jobs by industry
The most common industries for collections representatives are finance, professional and technology.
Collections representative industry statistics
| Industry | Percentages |
|---|---|
| Finance | 34% |
| Fortune 500 | 13% |
| Professional | 12% |
| Technology | 7% |
| Health Care | 6% |
| Retail | 5% |
| Telecommunication | 3% |
| Manufacturing | 3% |
| Automotive | 2% |
| Construction | 2% |
| Real Estate | 2% |
| Media | 1% |
| Internet | 1% |
| Hospitality | 1% |
| Transportation | 1% |
| Government | 1% |
| Utilities | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Insurance | 1% |
| Education | 1% |
| Energy | 1% |
Collections representative turnover and employment statistics
Collections representative unemployment rate over time
The unemployment rate for collections representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Collections representative unemployment rate by year
| Year | Collections representative unemployment rate |
|---|---|
| 2010 | 12.02% |
| 2011 | 12.36% |
| 2012 | 10.85% |
| 2013 | 10.37% |
| 2014 | 8.36% |
| 2015 | 7.21% |
| 2016 | 5.43% |
| 2017 | 4.15% |
| 2018 | 4.83% |
| 2019 | 4.01% |
| 2020 | 4.42% |
| 2021 | 5.16% |
Average collections representative tenure
The average collections representative stays at their job for 1-2 years, based on the 31,487 collections representatives resumes in Zippia's database.
Collections representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 31% |
| 1-2 years | 40% |
| 3-4 years | 13% |
| 5-7 years | 10% |
| 8-10 years | 3% |
| 11+ years | 3% |
Collections representative LGBT ratio compared to similar jobs
Review the percent of collections representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Procurement Assistant | 6.59% | 6,681 |
| Settlement Clerk | 6.92% | 66,380 |
| Drive-In Teller | 7.10% | 10,481 |
| Billing Assistant | 7.32% | 34,070 |
| Collections Representative | 7.90% | - |
| Payroll Supervisor | 9.54% | 6,668 |
| Casino Gaming Worker | 10.47% | 20,178 |
Similar collections representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Procurement Assistant | 6.59% | 6,681 |
| Settlement Clerk | 6.92% | 66,380 |
| Drive-In Teller | 7.10% | 10,481 |
| Billing Assistant | 7.32% | 34,070 |
| Payroll Supervisor | 9.54% | 6,668 |
| Casino Gaming Worker | 10.47% | 20,178 |
Foreign languages spoken by collections representatives
The most common foreign language among collections representatives is Spanish at 84.1%. The second-most popular foreign language spoken is French at 4.4% and German is the third-most popular at 2.1%.
- Spanish, 84.1%
- French, 4.4%
- German, 2.1%
- Portuguese, 1.2%
- Arabic, 1.1%
- Other, 7.1%
Collections representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 84.1% |
| French | 4.4% |
| German | 2.1% |
| Portuguese | 1.2% |
| Arabic | 1.1% |
| Other | 7.1% |
