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Collections representative jobs in Johns Creek, GA - 1,061 jobs

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  • Customer Service Representative

    Vitruvian Consulting, Inc.

    Collections representative job in Gainesville, GA

    Customer Service Representative - Gainesville, GA Our client has a great opportunity for a Customer Service Representative to join their Team! The Customer Service Representative is responsible for providing outstanding customer service to all customers while ensuring sales orders are entered correctly, customer phone calls are answered and handled appropriately, and supporting the sales team as needed. Requirements To be successful in this position, you will need the following skills: 1 - 2 years of customer service experience in a manufacturing environment. 1 - 2 years of experience supporting a sales team in a manufacturing environment. 1 - 2 years upselling experience - know what your customers need before they know it and influence them to purchase the products. 1 - 2 years of experience working in a team environment and participating in and contributing to the team's success. Excellent communication skills, both exchanging and understanding verbal or written information. Quick and accurate data entry skills. Strong math skills. Strong problem-solving and decision-making skills. Phone etiquette skills - the ability to convey to the customer their importance in a professional manner. The ability to utilize engineering equipment drawings to interpret product information. The ability to be empathetic and ensure the customer feels they are being heard, and their situations will have a positive outcome. The ability to multitask. The ability to be adaptable in a constantly changing environment. Strong self-control in order to remain calm regardless of the situation. Effective time management skills - remain organized and meet deadlines. Must be able to report to work on time every day and remain as needed to resolve customer needs. Basic mechanical aptitude is a plus. If this excites you, then our client is where you'll want to continue your career. Please submit your most recent resume. Must be able to reliably commute or relocate to Gainesville, GA 30504 Benefits: 401(k) matching Dental insurance Health insurance Health savings account Company-paid life insurance Paid time off Vision insurance Company-paid STD Company-paid LTD #ZR
    $25k-33k yearly est. 55d ago
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  • User Research Data Collector

    Insight Global

    Collections representative job in Atlanta, GA

    Job Title: User Research Data Collector Duration: Contract (1/8 - End of February) Schedule: 25 - 30hrs per week between 5 days a week Evening Shifts Pay: $35/hr *Meals will be provided daily for lunch* Must Have Requirements User Research project experience (ex: UX research assistants, coordinators, moderators, interns etc). Drivers License - ability to commute to different research locations in a reasonable distance. Gas is reimbursed. Excellent communication and interpersonal skills. Proficiency in using phones and computers Job Description: Insight Global is hiring "User Research Data Collectors" to re-enact different retail scenarios for research purposes around the Atlanta, area. This is for a consumer electronic research study. The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants around the ATL area. You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping.
    $35 hourly 5d ago
  • Driver / Data Collector in Atlanta, GA

    TSMG

    Collections representative job in Atlanta, GA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $35k-39k yearly est. 5d ago
  • E-Billing Specialist

    Freeman Mathis & Gary, LLP

    Collections representative job in Atlanta, GA

    Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced E-Billing Specialist to join our Atlanta office. The E-Billing Specialist will be executing electronic submissions of client invoices via various e-billing systems. The E-Billing Specialist will need to identify, trouble shoot and resolve issues by coordinating with Attorneys, Billing Specialists, Clients and Legal Administrative Staff. Characteristics that have proven successful in the role include the ability to follow up, multi-task quickly, research and resolve complex billing transactions and above all else, maintain a positive attitude. Solid communication skills are important as E-Billers are required to communicate frequently with attorneys, either in writing or in-person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities: Execute electronic submission of client invoices via various e-billing systems. Identify, troubleshoot and resolve issues that arise during the invoice submission process. Coordinate with Attorneys, and Billing Specialists, Clients and Legal Administrative Staff for resolution and maintenance tasks associated with client e-billing requirements. Escalate issues as needed to Supervisor. Track statuses of submitted invoices to ensure payment from client. Maintain internal database of e-billed clients and their compliance requirements. Document and update reference materials for all aspects of the e-billing process as necessary. Assist with Partner and Client inquiries in a timely manner. Provide updates to attorneys, clients and administrative staff. Work with management, and outside counsel to support and expand the Firm's e-billing program. Review processed legal, and related legal service provider bills from various internal and external sources for accuracy. Help manage and curate data in the departments matter management/e-billing system. Perform research, ad hoc reporting and other analysis projects. Performs other duties as assigned. Education, Experience, and Skills: Candidate must be highly organized and must be able to communicate and meet with attorneys to clarify billing specifics. This position requires great communication skills, both verbally and written, to attorneys and will include both follow through and follow up skills. Must be proactive, self-starter, quick learner and detail oriented with the ability to work independently. Must have a professional demeanor with the ability to work in a team setting. Must have basic Excel skills, working in spreadsheets, copy and paste and data entry. Solid analytical and problem-solving skills. Candidate must have a minimum of 2-3 years of E-Billing experience navigating systems such as Legal Exchange; Legal X; T360; Litigation Advisor [LSS]; Serengeti or similar systems. 3rd party E-billing platform experience preferable. Bachelor's degree or equivalent preferred and at least 2 years of experience with billing, preferably in a law firm, legal environment or insurance industry. What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $28k-36k yearly est. 4d ago
  • Accounts Receivable Specialist - Tempt to Perm

    Asmpt SMT Solutions

    Collections representative job in Suwanee, GA

    ASMPT is a leading global supplier of hardware and software solutions for the manufacture of semiconductors and electronics. . Accounts Receivable/Collection will fill a key role on the accounting team of our fast paced, dynamic, growing global corporation. This position will be responsible for the hands-on, detail- oriented support of various aspects of the Accounts Receivable. Reporting to the AR Manager, the Accounts Receivable person will work with invoicing, cash posting, collection and other accounting tasks. Someone that can build relationship with customers and internal departments. Role is not only for ASMPT SMT USA, but part of a bigger Share Services program, working on other ASMPT affiliates accounts in the US. Key Responsibilities and Duties / Essential Functions: Providing customer invoices and account statements. Performing customer account reconciliations. Maintaining accounts receivable files and records regarding payments and account status. Investigating and resolving any irregularities, inquiries or account discrepancies. Contacting customers to discuss their accounts. Obtaining information from other departments to ensure records are accurate and complete and that receivable ledgers and journals are up to date. Share Services role in ASMPT SMT USA, ASMPT Mexico, and ASMPT AEI Provide accounting support wherever is needed. Ad hoc reports required by accounting manager. Qualifications and Skills: Strong collection experience. Intermediate MS Excel skills. Intermediate SAP skills. Good communication skills, both verbal and written. Must be detail and deadline oriented with ability to work independently and in a team. Must be willing to work overtime and weekends as needed. Fluent in English, both written and spoken. Education and Experience: BA/BS in accounting 4-5 years' experience in AR Collection
    $33k-43k yearly est. 2d ago
  • Contract Accounts Receivable Specialist

    Eversheds Sutherland 3.7company rating

    Collections representative job in Atlanta, GA

    We have an exciting opportunity for a Contract Accounts Receivable Specialist at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. The Contract Accounts Receivable Specialist is primarily responsible for processing cash receipts daily to accounts receivable and appropriate general ledger accounts. Frequent communications with members of the firm to provide support for transactional inquiries relating to payments received, and ad hoc reporting as needed. Responsibilities and Duties: Accurately identifies and timely enters all current day cash receipts into the accounting system. This includes wires, ACHs, and checks from lockbox. Efficiently research and resolve payment discrepancies by working closely with the accounting team and other members of the firm.This may include additional explanation or providing supporting documentation. Validates and processes credit card payments. Resolves credit balances through reapplication or refund as instructed. Processes write-offs as instructed with proper approvals. Provides timekeeper and net investment reports for client audit requests. Other duties as assigned. Knowledge, Skills and Abilities: A Bachelor's degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university. Prior accounting in a legal or similarly sized, multi-office professional services organization is preferred. Five years of experience working in Accounts Receivable, preferred. Must possess discretion in working with confidential data, general ledgers, and chart of accounts. Excellent computer skills and knowledge of MS Office Suite and Outlook is required. Knowledge of Aderant or other billing software is highly preferred. Excellent interpersonal, written and verbal communication skills. Interacts with personnel in all levels of the organization in a tactful, cooperative and professional manner. Acts with honesty, integrity, courtesy and respect in all instances. Possesses and conveys an outstanding client service approach for both external and internal clients. Recognizes that all Firm personnel are clients and acts accordingly. Performs responsibilities in accordance with all Firm standards, policies, and procedures. This is a hybrid role and will require on-site presence 3 days per week. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
    $37k-46k yearly est. 5d ago
  • Collections Specialist

    Dekalb County 3.8company rating

    Collections representative job in Decatur, GA

    will be in our Finance department - APPLY TODAY! Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports. Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed. Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports. Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions. Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function. Minimum Qualifications: High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supplemental Information: *To be considered for this position, you must pass a pre-hire assessment. You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below: Module Time Limit Passing Overall Score Data Entry 3 minutes 6000 Net Key Strokes per hour MS Excel 15 minutes 70% MS Word 15 minutes 70% Math 15 minutes 70% Proofreading 15 minutes 70% ___________________________________________________ TOTAL TIME: 63 minutes *Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen. Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.
    $17.7-26.9 hourly Auto-Apply 49d ago
  • Branch Collections Specialist

    Onemain Financial 3.9company rating

    Collections representative job in East Point, GA

    At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
    $32k-41k yearly est. Auto-Apply 4d ago
  • Collection Specialist

    Toi Toi USA

    Collections representative job in Alpharetta, GA

    The Collections Specialist is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts receivable statements to identify debts owed to their company, contacting customers or business partners to notify them of overdue payments and documenting debts collected. Duties & Responsibilities · Corresponding with customers that have a past due balance either by phone, email, or mail. · Sending statements or invoices and figuring out different payment methods. · Working with customers to resolve their past due account and update any information that is relevant to billing. · Keeping either a log or notes of customers contacted and what was discussed. · Notifying our billing team of any errors and working in house to resolve those errors. · Working with General Managers and sales to figure out the best approach with certain customers. · Working to reduce our overall bad debt risk. Qualifications · Finance/Accounting experience preferred but not a must. · At least 3 + years' experience in customer service is required. · Must be able to work in a fast-paced work environment. · Must be able to operate general office equipment. · Effective problem-solving skills. · Ability to handle conflict and resolution. · Ability to learn a new system relativity quickly. · Organized and a great note taker. Physical Requirements & Working Conditions · Must be able to talk, listen, and speak clearly on telephone. · Job is primarily sedentary, minimal physical effort/lifting - up to 10 pounds. · Office environment. · No travel is required for this job. Job Type: Full-time Pay: $25.00 - $28.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person
    $25-28 hourly 60d+ ago
  • Insurance Collections Specialist

    Ridgeview Institute Smyrna

    Collections representative job in Smyrna, GA

    JOIN OUR TEAM AS AN INSURANCE COLLECTION SPECIALIST! Your Work Matters How will you make a difference? The Insurance Collection Specialist is a multi-task position that covers all the main functions of the business office, which includes the following tasks; Contacting commercial and managed Medicaid payors to collect on unpaid claims in a timely and accurate manner, submit account corrections and adjustments, denial management, payment variance management, and appeal submissions when required. Works with management to identify trends and address root causes of issues in the A/R. This position involves collaboration with other team members and departments, communication is essential in this role as account resolution must occur within a timely manner. Job Related Skills Understanding of third-party payor rules and regulations. Ability to read UB04 forms. Able to read and understand an EOB. Can take the necessary action for account resolution in accordance with established federal and state regulations. Can verify benefits via online portal or over the phone. Understand payor contracts and can verify the insurance company has paid correctly. Ability to identify next steps required when a claim has been denied/rejected. Excellent communication is needed to document accounts accurately. Strong organizational and communication skills Strong ability to prioritize and efficiently manage time Note: The essential job functions of this position are not limited to the duties listed above . Your Experience Matters What we're looking for: Education : High school graduate or equivalent preferred. Experience : A minimum of one (1) years' experience in a Mental health collections or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred. Additional Requirements : Knowledge of Microsoft Office including word, excel, and outlook. Competence in basic PC skills required to perform job functions. Working knowledge of basic medical terminology. May be required to work flexible hours. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long term disability insurance Paid time off Paid Holidays Cafeteria on site Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart: Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna. Compensation: This is a Full Time role and the expected compensation range is $20.00 to $24.00. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Insurance Collection Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Smyrna. To learn more about RIS, visit us at: ******************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals Maintaining Positive Attitude and Commitment To Service ____________________________________________________________ At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
    $20-24 hourly 16d ago
  • 3rd Party Collections Specialists

    Us Sequium Asset Solutions

    Collections representative job in Atlanta, GA

    Full-time Description Sequium Asset Solutions has immediate openings for Experienced Collections RepresentativesIn this position you will contact consumers and negotiate repayment of outstanding debt obligations. Our training program offers education on the most technologically advance collections system, our client requirements, negotiation skills and system/account codes. Sequium offers an encouraging environment with growth opportunities. $17 - $20/hour (Based on Experience + monthly bonus opportunity) * Paid training * Full Benefits * Paid Time Off * 401K * Referral Program * Tuition Reimbursement Qualified candidates will have a minimum of 2 years prior 3rd party collections experience handling targeted outbound and inbound calls and negotiating the repayment of past due accounts (Multi-housing, Credit Card, Telecommunication, Auto exp a plus)! Bilingual Spanish Openings Also Available Office Location: Vinings, GA (Remote opportunity after 60 days in office) EOE M/F/V/D b/g check, drug screening required Sequium, Paying for Performance Salary Description $17-$20/hour + monthly bonuses
    $17-20 hourly 60d+ ago
  • Collections Specialist

    Creative Financial Staffing 4.6company rating

    Collections representative job in Mableton, GA

    Mableton, Ga $24.00 - $26.00 per hour - Depending on Experience Join a well-established, family-owned leader in the construction industry in the Mableton area. As the company continues to grow and integrate across divisions, we're seeking a Collections Specialist to help manage accounts receivable and maintain strong customer relationships. About the Collections Specialist Role As a Collections Specialist, you'll play a key role in ensuring timely payments, resolving billing issues, and supporting financial accuracy. You'll collaborate with internal teams and customers to streamline collections and contribute to the company's financial health. Key Responsibilities of a Collections Specialist Monitor accounts receivable and proactively follow up on overdue balances. Build and maintain positive relationships with customers while negotiating payment terms and resolving billing issues. Apply payments accurately and reconcile accounts in coordination with the cash application team. Maintain detailed records of collection activities in line with company policies. Provide regular updates and reports on aging accounts and escalate issues when needed. Collaborate with sales, customer service, and finance teams to improve collections processes and ensure compliance. Qualifications of a Collections Specialist Experience in collections, accounts receivable, or a related financial role required. Strong communication, negotiation, and problem-solving skills. Proficiency in Microsoft Excel, including VLOOKUPs and Pivot Tables. Ability to manage multiple priorities and meet deadlines. If you're a detail-oriented Collections Specialist ready to make an impact in a growing company, we encourage you to apply today! Click here to apply online
    $24-26 hourly 1d ago
  • Collections Specialist

    Vandenberg, Chase & Associates

    Collections representative job in Atlanta, GA

    Standard Occupational Description: Locate and notify customers of delinquent accounts by mail and telephone. Duties include negotiating payment arrangements and posting payments to customers' accounts; keeping detailed records of collection activities and status of accounts. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) The technical and functional skills, knowledge, abilities and tasks listed below are based on Vandenberg, Chase & Associates qualifications for Collection Specialists. Typically, your Collection Specialists will not be required to have all of the knowledge listed to be a successful performer. We are willing to train all selected candidates on selected components such as state and federal collection laws. Recruitment and selection standards for this position should be based on specific knowledge, skills, and abilities for the job as indicated in the job announcement. SKILLS 1. Must be capable of using basic mathematics to solve problems 2. Must exercise strong attention to detail; goal oriented 3. Must maintain an ongoing commitment to excellent customer service 4. Must have excellent English written and verbal communication abilities ( Spanish a plus) 5. Must be capable of understanding and applying new information obtained during the course of communicating with the consumer towards the negotiation and ultimate resolution of an outstanding unpaid balance 6. Must be capable of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to negotiate repayment on customers' accounts. KNOWLEDGE 1. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 2. Knowledgeable of the Fair Debt Collection Practices Act and State regulations. 3. Must be able to speak and write fluent English ( Spanish a plus). ABILITIES 1. Clearly and concisely communicate information and suggestions to the consumer. 2. Listen to and understand information and arguments presented (by the consumer) during telephone communications. 3. Speak, read, and communicate information and ideas in writing clearly such that it is easy to understand. 4. Ability to work a flexible work schedule TASKS 1. Receive payments and post amounts paid to customer accounts. 2. Locate and monitor overdue accounts, using computers and a variety of automated systems. 3. Record information about financial status of customers and status of collection efforts. 4. Locate and notify customers of delinquent accounts by mail, telephone. 5. Advise customers of necessary actions and strategies for debt repayment. 6. Persuade customers to pay amounts due on delinquent payday loans, credit cards, non-payable over draft check fees and other products. 7. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased, incarcerated, and bankruptcy customers. 8. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Tasks Note: The task list above outlines some of the tasks performed by a Collection Specialist and could change periodically. EDUCATION Collection Specialists are required to have at least a high school diploma. An associate's or bachelor's degree that incorporates business or accounting skills is often helpful during the selection process. Every candidate must also have 1 year of high volume telemarketing, collections or call center experience.
    $30k-39k yearly est. 60d+ ago
  • Legal Collections Specialist

    Aubrey Thrasher LLC 4.0company rating

    Collections representative job in Marietta, GA

    Job DescriptionWe are seeking a seasoned Legal Collections Specialist to join our high-performing legal recovery team. This role is tailored for professionals with direct experience performing debt collection within a legal environment, including pre-litigation, active litigation, and post-judgment accounts.This is a production-focused role that requires strong case management, compliance adherence, and the ability to engage consumers professionally and effectively to resolve outstanding balances.Ideal Candidate Profile: Minimum of five (5) years of experience in legal collections with verifiable references Proven track record of working legal-stage portfolios, including familiarity with court procedures, timelines, and post-judgment enforcement strategies Strong negotiation, documentation, and communication skills Results-driven and self-directed, with the ability to manage a high volume of tasks daily Proficiency with case management systems and collections software Key Responsibilities: Manage and advance a portfolio of legal-stage accounts from pre-litigation through post-judgment Conduct consumer outreach via phone, email, and other approved channels to negotiate and secure resolutions Accurately document all account activity in compliance with internal policies and applicable laws Coordinate with attorneys and litigation teams to ensure timely movement of cases Meet or exceed monthly recovery targets while maintaining high-quality work standards What We Offer: Competitive compensation structure including base pay and performance incentives Supportive and professional team culture focused on measurable success Clear advancement pathways for high performers Standard Monday through Friday schedule (no weekends or extended hours) Location: Marietta, Ga This is an opportunity to bring your legal collections expertise into a performance-oriented environment where professionalism, compliance, and results are the standard. If you're ready to operate at the next level, we encourage you to apply.
    $32k-39k yearly est. 26d ago
  • Collections Specialist

    Airliquidehr

    Collections representative job in Kennesaw, GA

    R10075283 Collections Specialist (Evergreen) (Open) Airgas is Hiring for an Accounts Receivable Specialist in Kennesaw, GA! We are looking for you ! Monday - Friday 8:00 - 5:00 This position requires the first 90 days to be worked in the office; a hybrid work arrangement may be possible after successful training. Recruiter Contact: Neelam Patel | *********************** | ************ (Call/Text) Airgas is seeking a skilled and motivated Collections Specialist to join our Business Support Center (BSC). In this role, you will be crucial in impacting operations, customer satisfaction, and financial health through a combination of customer service and financial responsibilities. This position requires a proactive approach to collections, strong customer service skills, dispute resolution and the ability to effectively manage a portfolio of customer accounts. ________________________Are you a MATCH? Key Responsibilities: Manage daily collection efforts for a portfolio of customer accounts. Prioritize the portfolio to maximize collection benefits. Lead the customer resolution process, liaison with internal stakeholders, and effectively communicate to support collection goals while ensuring best-in-class customer service. Recognize significant credit risks, identify potential credit problems, and escalate matters to the Accounts Receivable Supervisor and field contacts as needed. Address and investigate customer account errors and discrepancies, including issues related to billing and pricing. Utilize customer service skills to maintain positive customer relationships during collection efforts. Collaborate with field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager) and regional collections managers when necessary. Meticulously document all communications and follow-up efforts related to collection activities. Initiate appropriate follow-up action on returned mail and address discrepancies on customers' accounts. Required Qualifications: High school diploma or equivalent. Ability to problem-solve and quickly research solutions. Excellent organizational skills in time management and resource allocation. Ability to manage multiple priorities. Strong communication skills and attention to detail. Preferred Qualifications: A proven track record of success in prior collection roles and owning an AR portfolio. Commercial collection experience. Experience with SAP and/or ERP systems. Basic Excel experience. Bilingual (Spanish). ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Delivery Collection Specialist

    Impact RTO Holdings

    Collections representative job in Winder, GA

    Delivery/Collection Specialist Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Things you can look forward to here at Rent a Center $17.50- $20.00 an hour Monthly profit-sharing bonus potential We want fast trackers with a Path to Promotion to Management Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.) Our coworkers also enjoy a total rewards package that pays for performance and includes: 5-day workweek with every Sunday off Paid sick, personal, vacation and holidays Employee purchase plan 401(k) Retirement Savings Plan A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability. As a Delivery/Collection Specialist, you would be responsible for: Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items. Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Collect customer payments and meet daily/weekly collection standards Building and staging inventory. Regular lifting of heavy items 25+ pounds Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by store manager Qualifications Must be at least 18 years of age High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver's license and good driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check
    $17.5-20 hourly 10d ago
  • Collections Specialist

    Compass Revenue Solutions

    Collections representative job in Peachtree City, GA

    Job DescriptionDescription: The Collections Specialist is a vital member of the Compass Revenue Solutions. The Collections Specialist is under the supervision on the Director of Finance. The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the insurance payers. Essential Duties: Follow-up with payers to ensure timely resolution of all outstanding claims, via phone or online resources. Review and understand explanation of benefits, and/or remittances. Know where to locate all departmental guides, payer rules, templates and platforms. Work on correspondence denials received from clients, internal operations or portals. Maintain thorough identification and resolution of problematic claims. Utilize specialized knowledge of contracts, regulatory or contractual billings guidelines to determine an account's ability to pay after initial denial from payer. Analyze, identify and resolve issues causing payer payment delays. Identify root causes for claim denials, underpayments and document the action taken. Identify and notate duplicate billings, coordination of benefits, medical records or clinical documents needed from the payers to expedite payment of insurance claims. Communicate with AR Director and Team Lead in identification and resolution of denial trends, including timely escalation, and regular updates. Identify and communicate billing discrepancies to Team Lead and AR Director. Stay up-to-date and utilize available payer website tools for claim and remittance functions. Assist with special projects by utilizing excel spreadsheets, and the ability to communicate results. Communicate problems, questions and/or concerns to AR Director timely. Keep current knowledge of payer policy updates and internal billing policies and procedures. Prioritize workflow and work within deadlines. Meet productivity and quality standards as set by management. Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Fulfill other requests by AR Director, and/or Team Lead. Requirements:
    $30k-39k yearly est. 8d ago
  • Branch Collections Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Collections representative job in East Point, GA

    At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $30k-39k yearly est. 8d ago
  • Collection Specialist

    Wesley Apartment Homes 3.9company rating

    Collections representative job in Sandy Springs, GA

    Wesley Apartment Homes (Sandy Springs) has established an in-house Collection Department to provide a dignified and effective means of collecting and recovering delinquent rent and charges from past residents. We are looking to grow our team with an experienced Debt Collector who desires to work in the 1st party environment. There is a steady pipeline of fresh accounts for our team members, with strong support from the apartment company to help maximize results. Salary ranges from $17-$19/hour (D.O.E) with opportunity for monthly bonuses and incentives! This is an in-office position (not remote). FT Position with working hours Monday thru Friday 9AM -6PM. If you are a well-organized, highly capable team player, with excellent customer service, poise, and determination, this is a great opportunity to use your knowledge and skill to achieve your potential. Key Responsibilities Responsible for assigned account portfolio, working closely with former residents and in-house property managers to resolve open balances in a timely and efficient manner. Initiate and follow up with a consistent plan of courteous communication, primarily by phone, email, fax and written correspondence. Analyze and resolve payment discrepancies. Document and maintain up to date credit and collections activities in our software Requirements Strong written and verbal communication skills; must be extremely tactful in order to effectively handle sensitive credit and collections issues. Commitment to problem solving and organized workflow Detail oriented and able to explain data. Ability to maintain composure under occasionally stressful situations. Flexible and adaptable to changing priorities. Ability to develop cooperative working relationships and internal and external contacts at all levels. Positive attitude with customer service approach. Experience working in a fast-paced, team environment. Minimum 1 to 3 years of customer service and/or collections/accounts receivable experience Commitment to follow appropriate laws, regulations and settlement guidelines including FCRA/FDCPE (certification a plus) Benefits: Medical, Dental, Vision, Short Term / Long Term Disability, Company paid Life AD&D Access to Flexible Spending Account (FSA) and Health Savings Account (HSA) Robust Employee Assistance Program (EAP) 401k Large Apartment Discount Generous Paid Time Off (PTO) Package Paid Holiday's And much more! To apply, please submit a current resume. Wesley Apartment Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salary Description 17.00 - 19.00/hr
    $17-19 hourly 46d ago
  • Collections Specialist- Chapel Hills/Mirror Lake Golf Club

    Bobby Jones Links

    Collections representative job in Villa Rica, GA

    Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, “ The secret of golf is to turn three shots into two. ” That same pursuit of excellence defines everything we do. Bobby Jones Links is hiring for a Collections Specialist for Chapel Hills/Mirror Lake Golf Club. Located just west of Atlanta in Douglasville, the 18-hole course at Chapel Hills is a member favorite designed by Rocky Roquemore and Jeff Burton. Also located just west of Atlanta in Villa Rica, Mirror Lake is a Rocky Roquemore and Jeff Burton creation that's been delighting members and guests since it opened in 1999. This is a part-time position with the possibility of growing into full-time. Primary responsibilities of the Collections Specialist include: Monitoring accounts to identify outstanding debts Investigating historical data for each debt or bill Finding and contacting embers to ask about their overdue payments Taking actions to encourage timely debt payments Processing payments and refunds Resolving billing and customer credit issues Updating account status records and collection efforts Reporting on collection activity and accounts receivable status Dealing with collection agencies as needed Qualifications Required Skills Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques (e.g. skip tracing) Familiarity with laws related to debt collection (e.g. FDCPA) Working knowledge of MS Office and databases Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills Accounting experience a plus High school diploma; Associate's/Bachelor's degree is a plus Physical Demands & Work Environment Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. Spend time making repetitive motions such as typing. Lift up to 25+ lbs. occasionally and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may: Be indoors, in an environmentally controlled location. Occasionally may be exposed to outside weather conditions. Noise Levels may be distracting or uncomfortable.
    $30k-39k yearly est. 16d ago

Learn more about collections representative jobs

How much does a collections representative earn in Johns Creek, GA?

The average collections representative in Johns Creek, GA earns between $24,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Johns Creek, GA

$31,000
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