Collections representative jobs in Kansas

Pay Range: $17-25 Primary Responsibilities: * Confers with customers who contacts the organization by telephone or electronically, provides information about organization products or services, discusses customer accounts, and obtains and addresses customer complaints. * Uses organization and product knowledge to address more difficult inquiries and provide follow up. * Develops documentation used to solve difficult customer issues/requests/complaints. Directs queries to appropriate department or personnel, as needed. * Researches published materials and secondary sources of information to find additional sources of information that can be recommended to customers to answer their questions to ensure customers' satisfactions are met. * Collects and consolidates information regarding customer interactions and transactions, analyzes customer interaction and customer service trends to facilitate future needs in trainings and improvements in customer services. * Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments. * May promote various products/services to ensure business targets are met. * May provide after-sales support for various client contracts. * Performs duties related to overall customer service. * Provides support to sales team with regard to customer concerns. * Coordinates with sales reps to identify inside sales opportunities. * Serves as customer interface on product status and delivery. * May manage or work in call center for customer support. * Maintains knowledge of organization and products to provide the appropriate information and support to customers. * Consistently documents customer service needs to identify patterns and maintain quality. HS Diploma/GED plus experience: * Prior experience in Customer Service REQUIRED* at least 1-2 years * US Citizen and US Person candidates permitted Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com. #ZR

The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions Generate and distribute pre-bills on a monthly basis Participate in monthly meetings with partner to review unbilled and AR inventory Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. Observe confidentiality in all Firm and client matters Other duties as they arise Qualifications 2-5 years of years' experience in a billing role, preferably at a law firm. Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software preferred. Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. Advanced proficiency with Microsoft Excel and Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. High school diploma required. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: Technical Excellence People and Team Client/Stakeholder Relationships Service Delivery and Commercial Awareness Personal Effectiveness Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. **Principals only** #LI-HYBRID #LI-AP1 When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences. We are seeking people who will go above and beyond to meet our customer's needs. As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently. Qualities for a Customer Experience Representative: * People-First Mindset * Patient * Effective Problem-Solving Skills * Ability to Work Under Stress * Effective Listening Skills You will receive: * Benefits are available on your first day to anyone working 20 hours or more per week! * Opportunities for career growth. What you will bring: * High school education or equivalent * A minimum of one to three years of similar or related experience. In 2024, Newsweek selected Capitol Federal as one of the best places to work in America! To learn more or apply go to ******************************************* CapFed is an equal opportunity employer.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

The Billing coordinator will provide billing support to our project accountants and regional operations and finance teams. Ensure accurate and prompt submission of billing requests to reduce uncollectible receivables. Maintain professional and timely communication with both internal and external customers regarding the status of projects throughout the invoicing process. Day-To-Day Responsibilities: * Collaborate with project accountants to receive and manage financial workflow tasks. * Identify, validate, and submit accurate billing requests in accordance with contract terms. * Collect and verify all necessary documentation to ensure the timely release of payment. * Review billing requirements for each job, ensuring compliance with contract specifications. * Monitor unbilled reports to minimize unbilled revenue, ensuring all entries are accurate and up- * to-date. * Coordinate between project accountants and revenue operations on billing and related financials to ensure timely invoicing with the objective of increasing incoming cash flow. * Assist with account reconciliations as needed. * Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives. WHAT WE'RE LOOKING FOR Must-Haves: * A minimum of a High School Diploma or equivalent is required. * Accounting experience * Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications. * Ability to balance multiple tasks with changing priorities. * Ability to work and think independently and to meet deadlines. * Strong organizational skills and excellent attention to detail. * Must have clear and professional communication skills (written and oral) both internally and externally. * Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization * Ability to handle sensitive and confidential information. Nice-To-Haves: * Bachelors in Accounting/ Finance/Business or related field is preferred. * Accounting experience in a construction or government contracting environment is preferred. * Experience in the AV industry is a plus. WHY YOU'LL LIKE WORKING HERE * Medical benefits, including vision and dental * Paid holidays and PTO * Enjoyable and dynamic company culture * Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Hourly $18.17/hr $24.04/hr Responsibilities The Billing coordinator will provide billing support to our project accountants and regional operations and finance teams. Ensure accurate and prompt submission of billing requests to reduce uncollectible receivables. Maintain professional and timely communication with both internal and external customers regarding the status of projects throughout the invoicing process. Day-To-Day Responsibilities: - Collaborate with project accountants to receive and manage financial workflow tasks. - Identify, validate, and submit accurate billing requests in accordance with contract terms. - Collect and verify all necessary documentation to ensure the timely release of payment. - Review billing requirements for each job, ensuring compliance with contract specifications. - Monitor unbilled reports to minimize unbilled revenue, ensuring all entries are accurate and up- - to-date. - Coordinate between project accountants and revenue operations on billing and related financials to ensure timely invoicing with the objective of increasing incoming cash flow. - Assist with account reconciliations as needed. - Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives. WHAT WE'RE LOOKING FOR Must-Haves: - A minimum of a High School Diploma or equivalent is required. - Accounting experience - Intermediate to advanced proficiency in Microsoft Excel and other Microsoft Office applications. - Ability to balance multiple tasks with changing priorities. - Ability to work and think independently and to meet deadlines. - Strong organizational skills and excellent attention to detail. - Must have clear and professional communication skills (written and oral) both internally and externally. - Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization - Ability to handle sensitive and confidential information. Nice-To-Haves: - Bachelors in Accounting/ Finance/Business or related field is preferred. - Accounting experience in a construction or government contracting environment is preferred. - Experience in the AV industry is a plus. WHY YOU'LL LIKE WORKING HERE - Medical benefits, including vision and dental - Paid holidays and PTO - Enjoyable and dynamic company culture - Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Hourly $18.17/hr $24.04/hr

Job Title: Drug Testing Collector Job Summary: Drug Testing Collector The primary task is conducting specimen collection of urine, saliva and hair samples. Most collections are performed in one of our two Wichita offices however some traveling to client locations may happen from time to time, locations are within 90 miles of Wichita. Other task will involve conducting background searches and customer service via telephone and\/or online chat. Qualifications: Positive Attitude Good people skills with an emphasis on customer service Excellent attention to detail Proficient in the use of computers. Ability to work early mornings Works well in a team environment Valid driver's license This position also has advancement opportunities. The above statements are not an exhaustive list of job duties and responsibilities of this position at NATSB. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. Responsibilities of the position are subject to change as determined necessary. This position has advancement opportunities. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time or Part time","apply Name":"Apply Now","zsoid":"62258512","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"City","uitype":1,"value":"Wichita"},{"field Label":"State\/Province","uitype":1,"value":"Kansas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"67212"}],"header Name":"Drug Testing Collector and Customer Service","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00154001","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"**********05298024","FontSize":"12","google IndexUrl":"https:\/\/natsb.zohorecruit.com\/recruit\/ViewJob.na?digest=yu7Ek@wk H2kSUIDhoUOYlKFdtSde1u3.DljbteQE5mU\-&embedsource=Google","location":"Wichita","embedsource":"CareerSite","logo Id":"hhtbe18a2ef552f9e4556b62ef3ff6755155c"}

Kansas Surgery and Recovery Center is a leader in providing exceptional patient care. With over 100 physicians performing elective procedures across numerous specialties, our facility strives to be the preferred choice for surgery for our community. We are the leading surgery specialty hospital in Kansas, with consistently high rankings from HealthGrades, and continually invest in new technologies such as robotic-assisted surgery. Kansas Surgery & Recovery Center is searching for a patient account billing representative to work full time M-F 8am to 4:30pm. The successful candidate will be detail-oriented, possess knowledge of medical terminology and patient billing, and demonstrate exceptional communication and teaching skills. Responsibilities for Patient Account Billing Representative Assist the Patient Financial Services Manager in setting up claims processing and follow-up processes. Become the Subject Matter Expert and Super User of new patient accounting software Prepare and submit insurance claims to payers Stay up to date on billing regulations, insurance policies, and hospital procedures Resolve claim discrepancies and errors as presented through claims scrubber software Follow up on denied or unpaid claims by contacting payers on-line or directly Verify claim payments are accurate according to the payer contract Train additional Billing and Collections staff on new software Other duties as assigned Requirements Qualifications for Patient Account Representative High school diploma or GED. Prefer 2-year technical degree or 4-year college degree Experience processing hospital claims; prefer experience with Oracle software Sound knowledge of medical terminology and billing practices Proven experience working as a Patient Account Representative Strong analytical and problem-solving skills Exceptional organizational, communication and customer service skills. Detail-oriented. Ability to sit in front of a computer for long hours every day Two or more years of medical claims/billing experience; hospital preferred Benefits Eligible for health, dental, RX, and vision, as well as retirement benefits. From Office of Human Resources Thank you for your interest in Kansas Surgery & Recovery Center. We are an equal opportunity employer that complies with the Americans with Disabilities act. Any offer of employment is contingent upon the ability to provide documentation that demonstrates employment eligibility as required by the Immigration Reform and Control Act of 1986, passage of a drug test, and a physical test.

The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care. The Guidance Center (TGC) is currently seeking a Drug Screen Collector. This position is responsible for observing random drug testing for substance abuse clients served by The Guidance Center. Evenings required (1+ days per week after 5 p); Weekends Required. Benefits for Recovery Services Technician Medical, Dental, Vision KPERS Retirement System Aflac, Life, Legal Shield, and ID Theft Insurance Paid Time Off and 9 Paid Holidays Flexible Schedules $20.28 - $22.76 hourly, paid biweekly. Qualifications for Recovery Services Technician: EDUCATION AND LICENSURE: Required: High school diploma or GED EXPERIENCE: Required: None Preferred: Experience working in the addictions field. Primary Responsibilities: 1. Conduct random drug testing as part of the substance abuse prevention program at Leavenworth, Atchison, Oskaloosa, and Guiding Lights locations. 2. Ensure all related documentation is completed accurately and submitted as required by program guidelines 3. Provide documentation (clinical notes, reports, and other professional products) which complies with TGC's Quality Improvement standards and the requirements of all funding sources. 4. Adapt to changing work priorities and a fast-paced environment while maintaining professionalism 5. Meet supervision requirements and expectations as determined with immediate supervisor 6. Maintain effective and cooperative working relationship with TGC staff as well as external customers and referral sources 7. Participate in training as directed by the immediate supervisor or TGC management staff. 8. Meet HIPAA standards for confidentiality of medical records We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. In Global Support , we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description This role is based in our Shawnee, KS office. As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable. Responsibilities Include: Process event orders within established guidelines while adhering to the department's goals and objectives. Review sales contracts and insertion orders to ensure the accuracy of terms and rates. Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry. Respond to customer inquiries regarding billing issues. Generate weekly sales reports for current events that are distributed to internal business groups. Provide final event stats for month-end financials. Enlist the efforts of sales and senior management when necessary to resolve billing conflicts. Communicate & follow up effectively with the sales dept. regarding orders on a timely basis. Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept. Maintain excellent customer service internally and externally. Adhere to general accounting practices where applicable. Travel required. Qualifications Candidates should have the following background, skills, and qualities: High School Graduate or Equivalent. Knowledge of billing procedures. Computer proficient in MS Excel, MSWord and other MS Office applications. Strong attention to detail, goal oriented. Able to work both independently and as an integral part of a team. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Commitment to excellent customer service. Excellent written and verbal communication abilities. Additional Information The pay range for this position is $18-22 / hour depending on experience. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our Benefits include: Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact : take up to four days per year to volunteer, with charity match funding available too Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out : 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits , including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here . This post will expire on 12/5/2025

Job Description About the Role: The 3rd Party Collector plays a crucial role in managing and recovering outstanding debts on behalf of our clients. This position requires a strategic approach to communication and negotiation, ensuring that collections are handled professionally and ethically. The primary end result is to maximize recovery rates while maintaining positive relationships with debtors. The collector will also be responsible for documenting all interactions and maintaining accurate records of collection efforts. Ultimately, this role contributes significantly to the financial health of our clients and the overall success of our organization. Minimum Qualifications: High school diploma or equivalent. Proven experience in collections or customer service roles. Strong verbal and written communication skills. Preferred Qualifications: Associate's degree in finance, business, or a related field. Experience with debt collection software and CRM systems. Knowledge of relevant laws and regulations in the debt collection industry. Responsibilities: Engage with debtors through phone calls, emails, and letters to negotiate payment arrangements. Maintain detailed records of all communications and collection activities in the company database. Analyze debtor accounts to determine the best approach for collection based on individual circumstances. Collaborate with team members to develop effective collection strategies and share best practices. Ensure compliance with all relevant laws and regulations governing debt collection practices. Skills: The required skills in communication are essential for effectively engaging with debtors and negotiating payment plans. Strong analytical skills will be utilized to assess debtor accounts and determine the most effective collection strategies. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills in using debt collection software will enhance efficiency in tracking and managing accounts. Overall, a combination of interpersonal and analytical skills will enable the collector to achieve optimal recovery rates while fostering positive relationships.

*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes. Collections Specialist Collections Call Center Representative __ * * Work Schedule: The earliest work schedule would start at 8 a.m. The latest work schedule would start at 9 p.m. We do have a need for flexibility to work Saturdays now and Sundays in the future. __ * * Bring your customer service skills and exceptional phone etiquette to our dynamic call center! Right now, we are seeking Collections Call Center Representatives to join our collections team. Our energized and entrepreneurial culture is ideal for challenging your skills, expanding your experience, and growing your career. If you're experienced in collections, customer service, and/or sales, a rewarding career is just a click away! Apply today! As a Collections Call Center Representative, you will collect unpaid/past due revenue with the overall intent to return the customer back to good standing. You will be responsible for providing respectful and courteous service on every call to create a positive experience for the customer. Responsibilities include: Verifying account information and updating as needed Documenting each call Meeting and exceeding company collections standards as well as call quality standard scores Complying with FDCPA and state legal requirements Providing appropriate payment options and negotiating according to language of company loan agreements Obtaining debit or credit card data from customer and save in customer record Job Requirements: As a Call Center Collections Representative, you'll have opportunities to take initiative and provide solutions for challenges on a daily basis. A positive attitude, excellent communication skills, strong problem solving abilities, and sound judgment are essential for success in this role. Specific requirements: High school diploma or GED 6+ months of phone-based collections, customer service, or sales experience Call center collections experience, a plus Data-entry experience Successful decision making and negotiating abilities Attention to detail and ability to multi-task Ability to work a flexible schedule Ability to work in a MS Windows-based environment *** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts *** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages

COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Utilize various contact technology and recovery strategies to locate right parties Understand the customers situation and identify best means of payment plan Negotiate payment terms with empathy, tact, and professionalism Make outbound and receive inbound calls Follow all required scripts, policies, and procedures Respond effectively to common challenges to collection calls while discussing means of resolving open accounts Meet monthly goals and perform other assigned duties Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

The Sr. Collections Specialist is responsible for managing the timely payment on overdue accounts from WellSky's clients. The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the organization. This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of delinquency, ensuring timely follow-up and resolution. Client Communication: Initiate and respond to client inquiries through phone and email to facilitate payment and resolve outstanding issues. Issue Resolution: Conduct investigations to identify root causes of payment delays and implement appropriate solutions. Escalate unresolved accounts to appropriate management channels when necessary. Cross-Functional Collaboration: Work closely with internal teams and stakeholders to remove barriers to payment and improve account outcomes. Process Improvement: Partner with colleagues to evaluate and enhance current processes, contributing to continuous operational improvement. Additional Duties: Perform other related tasks and responsibilities as assigned by management. Required Qualifications: GED or high school diploma At least 2-4 years of relevant work experience Preferred Qualifications: Proficient in using collection software and Microsoft Office Suite Strong problem-solving skills Excellent verbal and written communication skills Highly organized with attention to detail and the ability to manage multiple tasks Job Expectations: Willing to work additional or irregular hours as needed Must work in accordance with applicable security policies and procedures to safeguard company and client information Must be able to sit and view a computer screen for extended periods of time #LI-OF1 #LI-Onsite WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year

Full-time | Accounting | Olathe, KS 66062 | Schedule: M-F/10:00am-7:00pm TVH is looking for a motivated and detail-oriented Collections Specialist to join our team in Olathe, KS. In this role, you'll be responsible for assessing the financial status of current and potential customers, approving credit, and managing collections across both U.S. and Canadian markets. If you're analytical, detail-driven, and thrive in a dynamic, fast-paced environment, this is the perfect opportunity for you! YOUR ROLE AND RESPONSIBILITIES You'll deliver short and long term projects that support the business strategy. This will involve: Review aging reports to identify overdue accounts and prioritize collections Contact customers' accounts payable departments to confirm payment dates for past due invoices Determine when to escalate an account to an external collection agency and coordinate the referral Investigate misapplied payments and make necessary adjustments to ensure accuracy Evaluate customer documentation to decide if Customer Service needs to issue credit Assess and approve or deny credit applications by reviewing financial status, evaluating the applicant's reputation, and determining appropriate credit limits Protect company operations and customer trust by maintaining confidentiality of all financial information HOW TO SUCCEED We're looking for someone who can come up with simple solutions to complex problems. To join us you need: 2-3 years' of experience in collections or customer service related. Strong understanding of accounts receivable processes preferred. Ability to follow internal accounting codes and procedures. Excellent verbal, written, and interpersonal communication skills High School Diploma or equivalent required WHAT'S IN IT FOR YOU You'll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there's an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers. We also offer: Hybrid work schedule Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses PEOPLE ARE AT OUR HEART TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas. ABOUT TVH TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation. TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Apply now! Haily Park ******************

Job Description Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. Are you motivated, empathetic, and great at sales? Do you love helping people?If so, a career with TrueAccord could be your next big step! We're hiring Collections Specialists and offering a real path for long-term growth and success. Why Join TrueAccord?We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:Leadership: Shaping our future and leading teams.Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting. Ready to Start?We are holding onsite interviews on September 27th & 29th. Our next hiring class starts on November 10th.The best part? Qualified candidates will receive a same-day job offer!The impact you'll have: Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances. Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals. Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery. Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability. Who You Are: A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections. Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution. Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results. Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges. Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service. Qualifications: High school diploma or GED required. High sense of ownership, resilience, and reputation of dependability Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy .

INTRODUCTION BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS * GED or high school diploma required * Minimum of three (3) years of working experience in collection related activities required * Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. * Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED * Minimum of five (5) years of working experience in collection related activities preferred * Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Following up on insurance claims to ensure timely payment. * Working with insurance companies to resolve any denials or short payments. * Communicating effectively with internal teams to ensure smooth operations. * Understanding when a claim was billed correctly vs when it is not. * Have a thorough understanding of payer contracts. * Understanding the different types of home infusion medications and therapies. * Knowledge of insurance verification and reimbursement processes. * Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. * Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. * Familiarity with clearinghouses and the billing functionality. * Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS * Able to stay abreast of payer alerts and reimbursement changes. * Able to work in a fast-paced environment. * Able to navigate and interpret insurance contracts. * Ability to actively communicate, inspire and motivate all levels of staff. * Ability to think and act strategically and proactively. * Ability to maintain accurate records and prepare reports and correspondence related to the work. * Ability to organize and coordinate the work of others. * Ability to set priorities and assign work to other professionals. * Excellent analytical skill. Communication Skills * Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills * Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT * This position requires constant sitting with occasional walking, standing, kneeling or stooping. * This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. * This position requires constant talking and hearing. * Specific vision abilities required by this job include close vision and the ability to adjust focus. * This position must occasionally lift and/or move up to 20 pounds * Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER * Will participate in legal and ethical compliance training each year. * Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. * Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. * Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Sr. Collections Specialist is responsible for managing the timely payment on overdue accounts from WellSky's clients. The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the organization. This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: * Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of delinquency, ensuring timely follow-up and resolution. * Client Communication: Initiate and respond to client inquiries through phone and email to facilitate payment and resolve outstanding issues. * Issue Resolution: Conduct investigations to identify root causes of payment delays and implement appropriate solutions. Escalate unresolved accounts to appropriate management channels when necessary. * Cross-Functional Collaboration: Work closely with internal teams and stakeholders to remove barriers to payment and improve account outcomes. * Process Improvement: Partner with colleagues to evaluate and enhance current processes, contributing to continuous operational improvement. * Additional Duties: Perform other related tasks and responsibilities as assigned by management. Required Qualifications: * GED or high school diploma * At least 2-4 years of relevant work experience Preferred Qualifications: * Proficient in using collection software and Microsoft Office Suite * Strong problem-solving skills * Excellent verbal and written communication skills * Highly organized with attention to detail and the ability to manage multiple tasks Job Expectations: * Willing to work additional or irregular hours as needed * Must work in accordance with applicable security policies and procedures to safeguard company and client information * Must be able to sit and view a computer screen for extended periods of time #LI-OF1 #LI-Onsite WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: * Excellent medical, dental, and vision benefits * Mental health benefits through TelaDoc * Prescription drug coverage * Generous paid time off, plus 13 paid holidays * Paid parental leave * 100% vested 401(K) retirement plans * Educational assistance up to $2500 per year

Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. Are you motivated, empathetic, and great at sales? Do you love helping people?If so, a career with TrueAccord could be your next big step! We're hiring Collections Specialists and offering a real path for long-term growth and success. Why Join TrueAccord?We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:Leadership: Shaping our future and leading teams.Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting. Ready to Start?We are holding onsite interviews on September 27th & 29th. Our next hiring class starts on November 10th.The best part? Qualified candidates will receive a same-day job offer!The impact you'll have: Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances. Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals. Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery. Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability. Who You Are: A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections. Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution. Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results. Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges. Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service. Qualifications: High school diploma or GED required. High sense of ownership, resilience, and reputation of dependability Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy .

INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS GED or high school diploma required Minimum of three (3) years of working experience in collection related activities required Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED Minimum of five (5) years of working experience in collection related activities preferred Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Following up on insurance claims to ensure timely payment. Working with insurance companies to resolve any denials or short payments. Communicating effectively with internal teams to ensure smooth operations. Understanding when a claim was billed correctly vs when it is not. Have a thorough understanding of payer contracts. Understanding the different types of home infusion medications and therapies. Knowledge of insurance verification and reimbursement processes. Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. Familiarity with clearinghouses and the billing functionality. Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Able to stay abreast of payer alerts and reimbursement changes. Able to work in a fast-paced environment. Able to navigate and interpret insurance contracts. Ability to actively communicate, inspire and motivate all levels of staff. Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work. Ability to organize and coordinate the work of others. Ability to set priorities and assign work to other professionals. Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. This position requires constant talking and hearing. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position must occasionally lift and/or move up to 20 pounds Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in legal and ethical compliance training each year. Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.