Technical Customer Service Representative
Collections representative job in Creekside, KY
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727 Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High sc hool diploma (or GED equivalent)
Must pass a criminal background
Key Skills & Responsibilities:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Recommend product solutions for unique customer needs
Why You Should Join Us:
Pay: $17/hour base rate + growth opportunities up to $19/hour
100% paid training
Dedicated time to skill development
Benefits including medical, dental, life, and vision insurance
Employee Assistance Program (EAP)
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Customer Service Representative
Collections representative job in Louisville, KY
Job Title:- Customer Service Representative
(May go Longer)
Work Hours:- Second Shift (02:00 PM to 10:00 PM)
Job Description:-
Receives processes and verifies the accuracy of orders from customers and customer purchase orders.
Initiates required action for response to customer service requests for order changes including the maintenance of order information files and communicate changes to the appropriate personnel.
Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues.
Loads and maintains bills of material (BOM's) for the plant.
Maintains and updates routing instructions per customer.
Operates a computer workstation to obtain and extract order information and provides Customer Service management with the data for inclusion in reports.
Performs assigned system maintenance to various electronic order files.
Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc.
Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department.
Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel.
Prepares invoices and tests certificates for shipments of finished goods and customer samples.
Assists in APQP process with Quality Department.
Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary.
Performs other duties as required.
Skills Required
High school diploma or GED.
2+ years of previous customer service experience in an automotive manufacturing environment preferred.
Must demonstrate good oral and written communication skills.
Detail oriented and ability to work in a team environment.
Must be able to communicate with Production to meet customer demands Strong communication skills Excellent computer skills (MS Office products).
Must have the ability to work overtime and weekends as required.
Ability to work with little or no supervision and to plan, organize and set priorities.
Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment
Accounts Receivable Specialist
Collections representative job in Louisville, KY
Contract: 6-Month Contract-to-Hire
Our client is seeking an experienced Accounts Receivable Specialist to support their revenue cycle operations. This role is fully onsite in Louisville, KY and requires strong knowledge of claim follow-up, denial resolution, payer communication, and Epic work queues. The ideal candidate is detail-oriented, productive, and comfortable working in a fast-paced, metric-driven environment.
Responsibilities
Perform timely and accurate follow-up on outstanding claims, including contacting payers and researching/resolving issues.
Process and refile claims, troubleshoot denials, and complete reprocessing steps based on denial type.
Manage daily workload within Epic Work Queues, ensuring efficiency and prioritization.
Complete approximately 60 cases per day with 90% accuracy.
Enter claim details into payer portals, including uploading medical records to support appeals and overturn denials.
Follow up on claims with no response, incorrect insurance information, or authorization-related denials.
Update charges and refile electronic or paper claims as needed.
Respond to inquiries from Patient Financial Specialists seeking advanced assistance.
Communicate issues with management and stakeholders, including payer or service location-specific concerns.
Requirements
High school diploma or equivalent (required).
Minimum 3 years of related A/R or revenue cycle experience (required).
Working knowledge of CPT, HCPCS, and ICD-10 coding.
Advanced knowledge of denial types and resolution steps.
Strong communication, problem-solving, and multitasking abilities.
Proficiency with computers, keyboarding, and Windows-based workflows.
Experience using Epic, Echo, and Paceman (preferred).
Microsoft Office proficiency (preferred).
Ability to meet productivity and quality standards consistently.
Professional verbal and written communication skills.
Customer Service Representative
Collections representative job in Louisville, KY
We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position.
This is a part-time position from 11am to 4pm Monday through Friday.
Responsibilities
Manage customer accounts for Induction Therapies and other skincare brands
Provide feedback to the quality control manager to ensure product quality and customer satisfaction
Respond to customer inquiries via phone and email
Follow up on sales leads and identify customer needs for personalized solutions
Build and maintain strong customer relationships to drive repeat business and loyalty
Experience with NetSuite is a Major Plus
Billing Coordinator
Collections representative job in Louisville, KY
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
To issue invoices to customers. Review orders and work orders for correct documentation.
Position Responsibilities:
Calculating charges to customers & clients
Issuing invoices to customers & clients
Checking and reviewing customer orders and work orders/estimates for correct documentation
Data entry, mail & some telephone duties as well as other administrative support tasks
Qualifications:
High school diploma or GED
1 year Office Administrative &/or Billing or relevant experience
1 year Google Suite Experience
Strong organizational skills
Ability to effectively prioritize
Possess strong verbal and written communication skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
Account Service Representative (Personal Banker)
Collections representative job in Louisville, KY
Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the St. Matthews Office, located at 4220 Shelbyville Rd, Louisville, KY. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. Candidates must be available to work Saturdays on a rotating basis. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and responsibilities include but are not limited to the following:
Serve as a primary Account Service Representative (Personal Banker).
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a Consumer Loan Processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Teller/Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Serve as Saturday manager or any other assigned position on a rotating basis.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyE-Billing Specialist
Collections representative job in Louisville, KY
Job Description
Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Pharmacy Billing Associate
Collections representative job in Louisville, KY
JOIN TEAM TRILOGY Are you compassionately committed to customer service? If so, we would like to hear from you! Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, is seeking a Pharmacy Billing Associate for the Pharmacy divison. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.
POSITION OVERVIEW
Job Summary
Processes and ensures the accuracy and timely issuance of invoices to customers. Provides health care professionals with assistance with Medicare, Medicaid, Prescription Drug Plans (PDP's) and Third-Party Insurances.
Shifts
9:00 AM- 5:30 PM
11:00 AM - 7:30 PM
2:00 PM - 10:30 PM
Roles and Responsibilities
* Generate and submit claims to insurance providers.
* Verify the accuracy of prescription orders, patient information, and insurance details before billing.
* Monitor claim status and follow up on rejected or denied claims.
* Address billing inquiries, resolve disputes, and provide exceptional customer service.
* Investigate and resolve billing discrepancies and issues with insurance claims.
* Collaborate with the pharmacy team to resolve complex billing-related problems.
* Ensure compliance with all billing guidelines and regulations.
* Verify patient insurance coverage, eligibility, and benefits.
* Address any discrepancies in coverage and communicate with patients or facilities when needed.
* Request prior authorization on drugs that are denied for prior authorization.
* Notify facilities of changes and exceptions when appropriate.
* Other duties as assigned.
Qualifications
Education: High School / GED
Experience: 1-3 years
Licenses and Certifications
Certified Pharmacy Tech preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during
working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written
communication with co-workers, supervisors, residents, family members, visitors, vendors, and all
business associates outside of the health campus.
#pharmacy
LOCATION
US-KY-Louisville
Synchrony Home Office
2701 Chestnut Station Court
Louisville
KY
TEXT A RECRUITER
Lauren J. **************
LIFE AT TRILOGY
Careers close to home and your heart
Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Job Summary
Processes and ensures the accuracy and timely issuance of invoices to customers. Provides health care professionals with assistance with Medicare, Medicaid, Prescription Drug Plans (PDP's) and Third-Party Insurances.
Shifts
9:00 AM- 5:30 PM
11:00 AM - 7:30 PM
2:00 PM - 10:30 PM
Roles and Responsibilities
* Generate and submit claims to insurance providers.
* Verify the accuracy of prescription orders, patient information, and insurance details before billing.
* Monitor claim status and follow up on rejected or denied claims.
* Address billing inquiries, resolve disputes, and provide exceptional customer service.
* Investigate and resolve billing discrepancies and issues with insurance claims.
* Collaborate with the pharmacy team to resolve complex billing-related problems.
* Ensure compliance with all billing guidelines and regulations.
* Verify patient insurance coverage, eligibility, and benefits.
* Address any discrepancies in coverage and communicate with patients or facilities when needed.
* Request prior authorization on drugs that are denied for prior authorization.
* Notify facilities of changes and exceptions when appropriate.
* Other duties as assigned.
Qualifications
Education: High School / GED
Experience: 1-3 years
Licenses and Certifications
Certified Pharmacy Tech preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during
working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written
communication with co-workers, supervisors, residents, family members, visitors, vendors, and all
business associates outside of the health campus.
#pharmacy
Are you compassionately committed to customer service? If so, we would like to hear from you!
Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, is seeking a Pharmacy Billing Associate for the Pharmacy divison.
We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.
Auto-ApplyBilling Coordinator
Collections representative job in Louisville, KY
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
To issue invoices to customers. Review orders and work orders for correct documentation.
Position Responsibilities:
* Calculating charges to customers & clients
* Issuing invoices to customers & clients
* Checking and reviewing customer orders and work orders/estimates for correct documentation
* Data entry, mail & some telephone duties as well as other administrative support tasks
Qualifications:
* High school diploma or GED
* 1 year Office Administrative &/or Billing or relevant experience
* 1 year Google Suite Experience
* Strong organizational skills
* Ability to effectively prioritize
* Possess strong verbal and written communication skills
DCI Benefits:
* Medical, dental and vision Insurance
* 401(k) with generous employer match
* Paid time off, including 10 paid holidays
* Optional health savings account & flexible spending account
* Life insurance
* Employee assistance program
* Parental leave
* Referral program
* Tuition reimbursement
Collections Specialist
Collections representative job in Louisville, KY
Benefits:
401(k) matching
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment.
As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience.
Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well.
Hours: Monday - Friday 8:00am to 5:00pm
Primary Responsibilities:
Collections & Past Due Accounts
Cross-trained to assist in other accounts receivable functions as needed or time permits
Update various weekly and monthly collections report
Address customers and insurance carriers questions as it relates to payments and billing disputes
Answering phones
Assist Office Manager and CFO with various misc. office administrative duties and routine tasks
Work with Owner and GM on special projects as requested
Qualifications:
Minimum 2+ years of solid collection experience
Must also have experience with billing, payment processing, and answering phones
Proficient with QuickBooks and GAAP
Intermediate Microsoft Office Suite knowledge - Excel
Highly Organized and able to multi-task
Trustworthy, Friendly, and Personable
Dependable & Reliable
Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed)
Office Location: Near downtown New Albany, IN
Benefits:
Competitive Salary - commensurate with experience
9 Paid holidays (eligible after 90 days)
2 Personal Days (eligible after 90 days)
Birthday off (or 1 day month of birthday) (eligible after 90 days)
2 weeks paid vacation after 1 year (first year pro-rated depending on hire date)
401k w/3% match (eligible after 1 year)
Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days)
Branded apparel
Great professional, casual work environment
SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.
Revenue Operations Specialist / Billing Specialist
Collections representative job in Jeffersonville, IN
Company: American Commercial Barge Line Title: Revenue Analyst Job Type: Full-Time; Salary
Join American Commercial Barge Line as a Revenue Specialist and play a key role in ensuring accurate and timely billing across our operations. In this position, you'll support all aspects of the billing function, verify data, run reports, and help resolve discrepancies. You'll also collaborate with internal stakeholders and contribute to process improvements that enhance billing accuracy and compliance. If you're detail-oriented and passionate about supporting a high-performing team, we'd love to hear from you!
When you join ACBL…
American Commercial Barge Line (ACBL) is one of the largest and most diversified marine transportation companies in the U.S. Our legacy of providing the nation with the most economical, safest, and greenest mode of transportation dates all the way back to 1915, when we began moving coal on the Kentucky River. We offer a wide range of career paths in both operations and support services. Whether you are interested in working on the river or in an office, we are always searching for the best of the best to join our ACBL team.
What you will be doing... Your IMPACT
Support all aspects of the billing functions and assist team leadership with continuous improvement of all related processes.
Balance all revenue reports to general ledger and checks all billing to ensure accuracy of information being used for reports.
Provide support to other Team Members as a mentor and subject matter expert.
Serve as liaison to internal stakeholders regarding revenue processes.
Assist in the development of new billing processes / systems and provide training across the team.
Provide customer service to stakeholders and resolve disputes.
Performs all other duties as assigned.
What we are looking for...
You will need to have:
Strong analytical, problem-solving, and decision-making skills.
Ability to communicate professionally and effectively across teams.
Proficiency in Microsoft Office Suite.
Attention to detail and ability to meet deadlines.
Even better if you have:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field (preferred).
5+ years of Accounts Receivable experience (preferred).
FLSA Status: Exempt
Senior Specialist, Account Management
Collections representative job in Frankfort, KY
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.**
**Responsibilities:**
**Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs**
**Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service**
**Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives**
**Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions**
**Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.**
**Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives**
**Track, measure, and report key performance indicators monthly**
**Build and maintain long-term trusted relationships with customer to support retention and growth of the account**
**Qualifications:**
**Bachelor's degree in related field, or equivalent work experience, preferred**
**2-4 years of customer management experience, preferred**
**Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred**
**Demonstrated ability to work in a fast-paced, collaborative environment, preferred**
**Highly motivated and able to work effectively within a team, preferred**
**Strong communication skills with the ability to build solid relationships. preferred**
**Ability to travel to customer locations, as needed is preferred**
**What is expected of you and others at this level:**
**Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks**
**Works on projects of moderate scope and complexity**
**Identifies possible solutions to a variety of technical problems and takes actions to resolve**
**Applies judgment within defined parameters**
**Receives general guidance may receive more detailed instruction on new projects**
**Work reviewed for sound reasoning and accuracy**
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
**Medical, dental and vision coverage**
**Paid time off plan**
**Health savings account (HSA)**
**401k savings plan**
**Access to wages before pay day with my FlexPay**
**Flexible spending accounts (FSAs)**
**Short- and long-term disability coverage**
**Work-Life resources**
**Paid parental leave**
**Healthy lifestyle programs**
**Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service
Collections representative job in Frankfort, KY
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Billing Specialist
Collections representative job in Springfield, KY
Job DescriptionDescription:
RLM Underground was established in 2016 and specializes in underground telecom construction projects throughout the Midwest. RLM has rapidly grown at staggering rates leading to expanding its construction and operating capabilities into being a full-turnkey telecommunications contractor. Over the years, RLM has expanded its operating region, opening offices in Central Kentucky and Central Illinois while focusing on smaller Telco providers throughout those regions.
Overview and Essential Functions:
A successful Billing Specialist will process daily, weekly, and summary production reports from employees and contractors for input into the accounting/payroll systems. They will also provide administrative support by performing general billing duties, such as; compiling data, computing fees, and preparing information for billing purposes.
At a minimum, this position requires a solid working knowledge of general office functions. Must be proficient in the use of word processing and spreadsheet software with emphasis on Microsoft Office. Must have the ability to use a computer and other office related equipment.
Job Type: Full Time, Direct Hire
Salary: $40k - $50k
Requirements:
Must demonstrate, either by training or experience:
Completion of high-level tasks in support of an assigned department/project.
Must have at least one year of experience in QuickBooks or QBO.
The ability to receive, organize, file, and maintain documents and/or data for an assigned department/project.
Must be able to communicate with employees, contractors, vendors, and/or customers to assist assigned departments/projects.
The ability to read, interpret, and input data in support of an assigned department/project.
Must possess at least 2 years of related billing work experience.
Must be proficient in the use of office hardware and software (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.).
Needs excellent Customer Service skills.
Must have strong English language skills, both oral and written.
Must be authorized to work in the United States for any employer.
Successful completion of pre-employment drug screen, background verification, and motor vehicle record check.
Qualified candidates are encouraged to apply online.
Mobile Collections Specialist
Collections representative job in Jeffersonville, IN
We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Clark County, Indiana. The ideal candidate will be located near
Jeffersonville
with the ability to travel within a 45-mile radius. In this role, you will be performing home-based specimen collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva), or hair specimens in accordance with contractual requirements.
Shift: Monday-Friday 11am-7pm
Pay Range: $16-$18
*Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours.
Primary Responsibilities
Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
Log, order, process and assemble samples for shipping to laboratory
File requisitions, chain of custody forms, and associated paperwork
Courier specimens to drop off location and/or lab
Keep detailed record of client and patient interactions
Travel to third party collection sites to perform site inspections, as needed
Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
All other duties as assigned
Qualifications
HS diploma or GED, required
1+ year of experience working directly with customers or patients required
Experience in healthcare, criminal justice, or a similar dynamic field preferred
Ability to perform observed collections and collect biological specimens, required
Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
Must own a Smartphone with ability to enable location-tracking
Basic computer skills with the ability to set up applications independently, required
Strong attention to detail with excellent verbal and written communication skills, required
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
Ability to wear scrubs and protective devices (gloves), required
Benefits
Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
Accounts Receivable
Collections representative job in Bardstown, KY
Job Details Experienced American Fuji Seal BTN - Bardstown, KY Full Time High School $44945.60 - $56182.00 Salary 1st Shift
General Responsibilities: The A/R Accounting Assistant is part of a collaborative team that is responsible for ensuring the company receives payment for sales and services from our business partners. Primary responsibility is to provide general support to the A/R Team as well as excellent customer service to internal and external customers.
Specific Responsibilities:
• Conducts dunning activities to insure prompt payment of AR invoices
• Creates invoices according to company practices; submits invoices to customers daily
• Daily posts, verifies and records payments and transactions related to accounts receivable
• Prepares month-end reporting and reconciliation
• Research and resolve customer discrepancies and past-due amounts including customer claims, deductions, overpayments
• Generate customer monthly statements and distribute to customer via email or mail
• Generate month end reconciliations as it relates to AR to GL and Sales
• Create reports regarding the status of customer accounts as requested
• Ensure filing is managed accurately and timely
• Distribution of collection notification
• Assist with other tasks and special projects as required
Qualifications:
• Outstanding communication skills and customer service oriented
• Ability to work with employees and managers at all levels of the organization
• Demonstrated analytical and organizational skills
• Ability to work independently, prioritize, and meet deadlines
• Highly skilled with MS Office including Excel and sound data entry skills
• Ability to maintain the confidentiality of sensitive financial information
Competencies:
• Communication and Active Listening: Ability to fully listen, engage and communicate both written and verbally
• Teamwork and Communication skills: Demonstrates strong listening skills, values and respects others' ideas and contributions
• Direction Setting: Possess strong project management and organizational skills, including managing multiple priorities in a deadline-oriented environment
• Customer Focus: Possesses excellent interpersonal skills which are needed to establish and maintain an influential relationship with other key decision makers in the Company
• Execution: Ability to focus on goals, metrics, and results. Take ownership and accountability for self and department. Uses resources efficiently, effectively, and timely
• Dependability: Regular reliable attendance and demonstrates strong work ethic
Education and Experience:
o High School Diploma required, Associates or bachelor's degree in accounting preferred.
o Minimum of two years of related experience required.
Physical Demands:
o Ability to sit/stand for prolonged periods
o Ability to move and lift-up to 25 lbs
o Ability to reach and bend
Accounts Receivable Specialist
Collections representative job in Louisville, KY
Full Time: Monday-Friday, Day Shift
Requirements:
High school diploma or equivalent (required)
Working knowledge of CPT, HCPCS, and ICD-10 coding (required)
Advanced knowledge of denial types and resolution steps
3 years related experience (required)
Strong computer and keyboarding skills
Strong communication and problem solving skills
Proficient with data entry and multitasking in a Windows environment
Desired experience with Microsoft Office Software (preferred)
Ability to meet productivity and quality standards
Ability to communicate verbally/in writing with professionalism
Familiar with Echo and Paceman
Familiar with Epic
Responsibilities:
Experienced in calling payers and doing the research we well as re-processing claims
Able to complete 60 cases a day with a 90% Accuracy
Monitor and execute work within the Epic Work Queues
Research and resolve claim denials or rejections based on work team assignment
Key claim detail information into various payor websites, upload medical records to various websites to resolve denials
Follow up with correct insurance companies for claims with no response or for claims denied due to incorrect insurance information or denials for authorizations.
Update charges and refile electronic or paper claims as needed. Follow up on calls or emails from Patient Financial Specialists, concerning patients requesting advanced assistance with their accounts.
Inform management and relevant organizational stakeholders of correspondence and communication problems with service locations.
Sr Specialist, Account Management
Collections representative job in Frankfort, KY
**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of professional experience; direct customer-facing experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated and able to work effectively within a team, preferred
+ Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred
+ Ability and willingness to travel occasionally, as business needs require is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Mobile Collections Specialist
Collections representative job in Madison, IN
We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Jefferson County, Indiana. The ideal candidate will be located near
Madison
with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.
Shift: Monday-Friday 11am-7pm
Pay Range: $16 - $18
*Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours.
Primary Responsibilities
Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
Log, order, process and assemble samples for shipping to laboratory
File requisitions, chain of custody forms, and associated paperwork
Courier specimens to drop off location and/or lab
Keep detailed record of client and patient interactions
Travel to third party collection sites to perform site inspections, as needed
Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
All other duties as assigned
Qualifications
HS diploma or GED, required
1+ year of experience working directly with customers or patients required
Experience in healthcare, criminal justice, or a similar dynamic field preferred
Ability to perform observed collections and collect biological specimens, required
Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
Must own a Smartphone with ability to enable location-tracking
Basic computer skills with the ability to set up applications independently, required
Strong attention to detail with excellent verbal and written communication skills, required
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
Ability to wear scrubs and protective devices (gloves), required
Benefits
Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123
Collections Specialist
Collections representative job in New Albany, IN
Benefits:
401(k) matching
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment.
As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience.
Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well.
Hours: Monday - Friday 8:00am to 5:00pm
Primary Responsibilities:
Collections & Past Due Accounts
Cross-trained to assist in other accounts receivable functions as needed or time permits
Update various weekly and monthly collections report
Address customers and insurance carriers questions as it relates to payments and billing disputes
Answering phones
Assist Office Manager and CFO with various misc. office administrative duties and routine tasks
Work with Owner and GM on special projects as requested
Qualifications:
Minimum 2+ years of solid collection experience
Must also have experience with billing, payment processing, and answering phones
Proficient with QuickBooks and GAAP
Intermediate Microsoft Office Suite knowledge - Excel
Highly Organized and able to multi-task
Trustworthy, Friendly, and Personable
Dependable & Reliable
Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed)
Office Location: Near downtown New Albany, IN
Benefits:
Competitive Salary - commensurate with experience
9 Paid holidays (eligible after 90 days)
2 Personal Days (eligible after 90 days)
Birthday off (or 1 day month of birthday) (eligible after 90 days)
2 weeks paid vacation after 1 year (first year pro-rated depending on hire date)
401k w/3% match (eligible after 1 year)
Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days)
Branded apparel
Great professional, casual work environment
SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.