Collections representative jobs in Louisville, KY - 393 jobs

Job Description FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Role: By emphasizing ONE Park, ONE mission, ONE team, the Collector plays a key role in protecting the credit union's assets by managing delinquent loans and overdrawn accounts. This is achieved by providing the highest quality service to both internal and external members, collecting delinquent payments, and recovering collateral when necessary. Essential Functions & Responsibilities: While meeting the service standards for the Credit Union, contact delinquent accounts by phone, mail, electronic messaging, etc. taking appropriate action to bring the loan/account current. Analyze the financial situation of delinquent borrowers; make recommendations regarding collection efforts including repossession of collateral when other arrangements to bring the loan current are unsuccessful; follow through processes with processes required for collection efforts determined. Assist members in filing credit disability claims; Assist members' survivors or beneficiaries in filing death claims for benefits provided by the credit union. Maintain accurate files and reports on all collections activity utilizing credit union systems. E 5% Meet individual goals assigned and assist in meeting department and credit union goals. Cross sell credit union services to members. Provide assistance when legal action is needed including testifying at legal proceedings as required Performs other duties as assigned. Performance Measurements: 1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: Vibrant Connections Inclusive Excellence Bold Compassion Endless Empowerment 2. To provide friendly, professional and accurate service and support to all members and coworkers. 3. To maintain accurate and complete records of all collection and recovery activity. 4. To ensure that collection activity is both within credit union policy and all relevant regulations. 5. To maintain the delinquency goals as set by the Management Team. 6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance. 7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. 8. To follow the credit union's Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education; A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Physical Requirements Work Environment This position description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. Company Description: Park Community is Kentucky's largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all. PARK COMMUNITY CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Join Our Team - Field Collector (Cash Handling & Route Operations) Are you a responsible professional with experience in cash handling, security, or armored transport? BRS is hiring Field Collectors on behalf of our long-standing client , a leading B2B provider of vending and coin-operated machines. This role is to service and maintain accounts at retail locations across our service area, around the city, and surrounding suburbs (150-mile radius). Who You Are: A dependable, detail-oriented individual with cash handling experience (security, military, or armored transport background is a plus). Comfortable working independently while adhering to strict protocols. Skilled at building rapport with business owners and managers. What You'll Do: Travel daily (100% field-based) to assigned retail locations for collections and machine servicing. Collect and document account receivables with precision. Perform basic maintenance (e.g., clearing paper jams, verifying software/hardware updates). Log and report technical, promotional, or inventory issues. Use a mobile app to track route progress, submit receipts, and document collections. Deposit cash/checks daily per company procedures. Maintain accurate records of all transactions and location visits. Why Join BRS LLC? Competitive salary + travel reimbursement (gas, tolls, parking). Health benefits (HRA) + paid time off (PTO). Career growth in a supportive, team-focused environment. Requirements: Prior cash handling experience (required). Valid driver's license, reliable vehicle, and clean driving record. Concealed carry permit (or ability to obtain one). Strong numerical/math skills and attention to detail. Ability to follow strict protocols and maintain professionalism. Bilingual (Spanish/English)? A strong advantage! Note: Selected candidates will be asked to sign an NDA during the interview process. Ready to hit the road with a purpose? Apply today!

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

Reviews and reconciles the daily bank downloads (Lockbox, ACH, Wire Payments) to determine which customers, invoices and amounts to post incoming payment on. Responsible for resolving any outstanding and missing information prior to posting the payment to the account. Processes other forms of payment such as Credit Cards and Checks when business needs are presented. Accountable for the weekly and month-end reconciliation of General Ledger, Sub Ledger, and other balances to the Accounts Receivable balance and resolving all out of balance issues. Position Responsibilities: Timely and accurate daily posting of accounts receivable payments received by our bank. Prepare lockbox deposit for checks received in-house. Prepares and posts daily Credit Card Payment requests. Notifies the ARS and/or external customers regarding all questionable payments and assistance in the resolution of short payments due to wrong currencies, discounts taken, credits and other miscellaneous issues. Weekly and month-end reconciliation of the AR balance to the General and Sub-Ledgers. Review all emails for posting and issue resolutions. Match and post adjustments, write-offs and credit memos to customer accounts. Request AP Checks for overpayments and other miscellaneous items. Provide quality and professional customer service within the organization and with external customers. Strong knowledge of Microsoft Office products, with intermediate skills in Excel. Strong knowledge in SAP. Miscellaneous duties as required or assigned by AR Management. Competency Requirements: Skills required: Strong attention to detail, general accounting knowledge, strong math aptitude, ability to meet deadlines, excellent research and resolution skills, excellent organizational skills, self-starter, able to work in fast-paced environment, excellent communication and customer service skills, ability to work in a team environment with a team together attitude. Educational & Experience Requirements: Minimum 2-year Associate's degree in Business or Accounting preferred Minimum 1 year of cash posting and reconciliation experience 1-3 years' experience in Accounts Receivable may replace education requirements Advanced computer skills with a focus within Excel and SAP Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to Sit for long periods of time; perform keyboard entry for long periods of time; reach with hands and arms; stoop; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. General Location Requirements: Comply with all Propelis standards and applicable regulations. Comply with Propelis policies and procedures to maintain a safe work environment. Keep work area organized and clean. Assist in any additional responsibilities, as directed by management. This job description is not intended to be all-inclusive. You may be required to perform other reasonably related business duties as assigned by your manager or other management personnel. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $20 - $23 USD hourly. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan. #LI-VU1

This role is essential for maintaining accurate records, ensuring clients are billed correctly, managing billing processes, resolving discrepancies and maintaining effective communication with internal teams. Responsibilities Review and release bills from third-party vendor. Data Assurance and assist with loading data regarding policy/plan updates in our billing system. Ensure the Integrity of Billing Data. Process coverage or enrollment corrections. Discrepancy Resolution by researching and resolve billing issues Act as a Subject Matter Expert to provide guidance and support to colleagues on processing and system functionalities. Assist with special projects. Deliver on all key performance metrics. Other supporting duties as assigned which are reasonably within the scope of the duties in this job classification. Maintain confidentiality of all information and abide with HIPAA and PHI guidelines at all times. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications Associate's degree or 2-5 years of related experience in insurance administration or a similar field Proficiency in Microsoft Office Suite and adept at learning insurance software/systems Excellent oral, interpersonal and written communication skills Exceptional attention to detail Strong analytical, problem-solving skills Flexibility and the ability to multi-task Ability to work independently, with management and/or with other Team Members Excellent interpersonal skills. Must be detail oriented and self-motivated. Excellent customer service skills. Anticipate needs in a proactive manner to increase satisfaction. The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

Corpay, is a Global Leader in Commercial Payments. Our specialised payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Over 80 countries around the world operate and use our solutions for their payments. We're passionate about our brand, our products, customers and employees, and we want to meet highly motivated individuals who will share our vision and our passion. Stored Value Solutions, a subsidiary of Corpay, has been a trusted provider of gift card and stored value services for over 25 years to the world's leading retain brands. Our clients are located in more than 50 countries worldwide and we provide support in more than 26 languages and currencies HOW WE WORK: The Billing Specialist position is responsible for ensuring that customer billing is complete and accurate. This position will provide direction to other departments (Sales, Client Services, Implementations, etc.), on billing requirements. ROLE RESPONSABILITIES: Ensure that customer billing is complete, timely and accurate. This position will serve as a point of contact for all billing issues that arise. Using sound judgment and extensive knowledge of all billing systems, will manage issues through resolution. Coordinate audit requests for all billing queries. Prioritize, plan and schedule day-to-day routines and assigned projects to facilitate the overall needs of the Accounting group. Manage the coordination and distribution of information, project activities, reports, or other requirements with the finance group. Complete timely, verbal and written communication to the appropriate internal and external customers and associates. KNOWLEDGE, SKILLS & EXPERIENCE: Minimum of 2 years' experience in a similar accounting position or equivalent combination of education and experience. High level experience with Microsoft Excel, including pivot tables, manipulation of data, general ledgers. Exceptional level of personal organization with excellent oral/written communication skills. Must be detail oriented, with the ability to handle multiple assignments promptly and effectively and possess strong follow through abilities. Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple tasks. Superior telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues. Must possess proven problem-solving abilities, including the ability to identify problems and take ownership to help resolve. QUALIFICATIONS: Associate's degree in accounting is preferred BENEFITS AND PERKS: Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes A collaborative and agile work environment with a strong emphasis on teamwork and execution. #LI-Corpay #LI-Hybrid #LI-AM1

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit **************** Key Responsibilities: The responsibilities include, but are not limited to the following: Assist with determining coverage and access options available for a specific medication or procedure Collect and analyze information and resources related to local, regional or national payer coverage or claim submission process Clearly articulate complex reimbursement and billing information to HCPs, their office staff and/or patients to ensure understanding of coverage benefit and financial responsibility Educate provider offices on local and regional payer coverage policies, issues, coding changes, and appropriate claims submission processes Educate offices about the medical necessity requirements for coverage and provide education support for the office to submit pre-determinations, appeals and/or peer to peer reviews with payors, as applicable Assist offices to understand payor denied or underpaid claims and provide education, as applicable, for the office to resolve of rejected, denied or underpaid claims Educate HCPs, their office staff and/or patients on appropriate resources for questions about co-pay, coinsurance, out of pocket costs, deductibles and other financial assistance or coverage related questions Serve as a patient advocate and enhance the customer experience for all callers by acting as a single point of contact and a compassionate voice for all providers and patients Utilize Valeris' values as the driving force behind the team's success On time adherence to training deadlines for all corporate policies and procedures Ensure all SOPs are followed with consistency Perform additional tasks or projects as assigned Qualifications: The candidate must possess the following personal attributes: Detail oriented Professional telephone etiquette Basic computer knowledge Ability to multitask effectively Ability to recognize emotions and their effects Sureness about self-worth and capabilities Manage disruptive impulses Maintain standards of honesty and integrity Take responsibility for performance Be adaptable and handle change with flexibility Be innovative and open to new ideas Achievement driven; constant striving to improve or to meet a standard of excellence Align with the goals of the group or organization Ready to take initiative and act on opportunities Be optimistic and pursue goals persistently despite obstacles and setbacks Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners Communicate clearly and send clear messages Ability to consume complex coverage policy changes and convert complexity to educate lay persons Adaptability to change Personal initiative and commitment to team and organizational goals Ability to work effectively within a team A positive attitude! Minimum of (two) 2 years' of billing and coding experience is preferred Bachelor's degree in arts and sciences, social work, public health administration or a related field preferred Billing and coding diploma or certificate strongly preferred High School diploma or equivalent is required Strong understanding of medical terminology background is preferred Background working directly within physician practices or outpatient clinics billing commercial insurances, Medicare, and Medicaid preferred Bi-lingual in English and Spanish or Chinese/Mandarin is a plus Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs Additional health support, including telehealth and Employee Assistance Program (EAP) services Company match on Health Savings Account contributions Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting Paid Time Off (PTO) and Sick Leave to support work-life balance Team members receive nine paid holidays plus two floating holidays Opportunities for advancement in a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process. Please Note: PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly. We will never request your bank account information at any stage of the hiring process. We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at *******************

JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.

**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

Come Join our Team! Our employees experience all the benefits of working for a company that values their employees by providing a robust incentive and benefits package: FREE Primary Care Clinic for employees and their dependents Top Tier Health, Vision and Dental insurance Generous PTO (200+ HRS Yearly) Retirement savings with up to 5% company Match FREE Company paid Life and AD&D insurance at 1.5 times your annual salary Employee Assistance Program Apply today and take your career to the next level! Location Hazelwood ICF, 1800 Old Bluegrass Avenue, Louisville, KY 40215-1168 Position Type/Expected Hours of Work This is a full-time position, typically Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional flex hours, evening and/or weekend work may be required. Required Education/ Experience High School diploma. Three years of billing experience. Preferred Qualifications College courses in Business Administration, Management, or a related field. Experience working with Medicare/Medicaid billing. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Inputs Medicaid, Medicare, and other payer insurance charges into Meditech for inpatient and outpatient billing. Ensures incoming revenue is posted in and provided to Client Accounts for posting. Reviews reports to ensure old claims are re-worked to capture unpaid revenue. Ensures monthly T&A report is submitted by 10th of every month. Ensures implementation of policies and procedures to ensure compliance with organizational standards and government regulations. Monitors financial data analysis and reporting processes for internal control and external audits. Ensures ICD-10 coding is applied to every billing sheet. Processes claim submissions and uploads, and downloads remittance through Waystar. Ensures compliance with all ICF regulations and all applicable state and federal laws and regulations. Must have problem solving skills and be self motivated. Excellent written and verbal and communication on internal and external correspondences. Must be proficient in Microsoft suite including outlook and excel spreadsheets. Physical Demands This position requires the ability to speak and hear. This position requires the ability to lift office products and supplies, up to 25lbs occasionally. Specific vision abilities required by this job include close vision, distance vision, and color vision.

A/R Collections Specialist (Biologics/Immunotherapy) The AR Collection Specialist is responsible for providing outstanding customer service while collecting outstanding accounts receivable balances. This position includes adhering to collections work standards, reducing the number of aged items, facilitating the resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards. REQUIRED EDUCATION/EXPERIENCE: · High school diploma or equivalent qualification required. · 2+ years' experience working in a healthcare Collection Specialist position. · Profound knowledge of collection techniques and billing procedures · Excellent communication skills, both written and oral · Good level of problem-solving and negotiation skills · Strong understanding of billing and collection processes. · Outstanding communication and interpersonal skills. · In-depth knowledge of laws and policies related to debt collection. · Good administrative skills. ESSENTIAL FUNCTIONS · Develop effective repayment plans. · Follow-up with clients on overdue accounts. · Oversee all monthly payments and refunds. · Respond to client account queries in a timely and professional manner. · Consulting and helping clients with billing and credit problems. · Managing payments and refund operations · Developing measures encouraging timely payments · Reporting on collection operations and customer account updates · Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts. · Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards. · Provide reports to stakeholders as assigned. · Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio. POSITION RELATIONSHIPS: · Reports directly to the Senior Revenue Cycle Manager · Subject to a 90-day probationary period Requirements Please complete survey to be considered for this position: ************************************** M7SYDhF/102127 Requirements EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

COMPENSATION AND BENEFITS $23.67 - $29.59 annually Health insurance plans for you and your family HSA (Health Savings Account) with up to $1,500 company match per year FSA (Flexible Spending Account) Dental/Vision/Life insurance A 401K program as well as an ESOP (Employee Stock Ownership Plan) Paid Sick Leave 10+ Paid Vacation Days 8+ Paid Holidays 6 Paid Sick Days Education, Certification, and Tuition Reimbursement Paid Parental Leave $25,000 Company-paid Life Insurance Up to 10% annual bonus tied to individual performance and company success COMPANY OVERVIEW Servtech, a Roeslein Company, specializes in creating essential industrial equipment for various sectors such as energy, mining, industrial power, and bio-energy solutions. We have extensive experience in designing and manufacturing a variety of products including: Power Distribution Centers (E-Houses) (Oil, Gas, Water) LACT Stations, Custody Transfer Metering Prefabricated Pump Stations Instrument Air Stations Custom Electrical and Motor Controls and Panels UL Listed PLC Panels, SCADA, and Telemetry Systems Mission Critical (PDCs & Edge Data Centers) POSITION SUMMARY Servtech, A Roeslein Company, is seeking an Accounts Payable Receivable Specialist I to join our team in the energy, mining, industrial power markets, and Integrated bio-energy solutions. The Accounts Receivable Specialist I will be responsible for setting up jobs in our accounting software, billing customers, and accounting for funds received by the organization. This role ensures that proper AR procedures are being followed. This individual must have the desire to perform quality work safely, be detail-oriented, and have superior customer focus. This individual must be able to work independently as well as in a team environment. This position will be responsible for day-to-day operations and processing of Servtech's accounts payable. ESSENTIAL DUTIES AND RESPONSIBILITIES Set-up new Jobs in Job Cost system - enter contracts, estimates and change orders. Responsible for setting up new customers in all applicable systems. Prepare billings for customers. Post payments received from customers. Maintain Accounts Receivable reports and monitor overdue invoices. Coordinate with Project Managers to follow up with customers of delinquent accounts. Special Projects for Project Managers and Management. Manage all day-to-day Accounts Receivable and Collection activities. Develop and maintain relationships with employees at all locations. Assist with timecard issues. Manage intercompany billings. Update standard operating procedures related to this area of accounting. Must follow training and company procedures. Must be a leader who represents the organization with the ability to be a liaison to our customers, adhere to company standards, and resolve issues with urgency and professionalism. Must follow good housekeeping practices. Must comply with Roeslein & Servtech's core values for the safe and efficient operation of the business and the commitment to maintain respectful relationships with all employees. Performs all work in compliance with company standards, does not deviate from policies and procedures, and adheres to regulatory requirements. Safety is essential at Servtech's and all safety training classes must be completed with a 100% pass rate. Requires effective time management skills, personal conduct, and change management abilities. Ability to effectively interact with co-workers, clients, vendors, and other business contacts. Performs other duties as assigned. KNOWLEDGE / SKILL / ABILITY / EDUCATION / EXPERIENCE An associate's degree in business administration or accounting is favored, or at least 1-2 years of “hands on” experience in bookkeeping, accounting, accounts receivable, or accounts payable. Working knowledge of bookkeeping/accounts receivable functions. Must be accurate with numbers and have intermediate math skills. Must be willing to learn how to process international transactions. Diplomacy in guiding fellow employees to follow Roeslein accounting procedures. Excellent communication skills, both oral and written, are required. Exceptional attention to detail. Excellent organization and planning skills. Ability to effectively learn and acquire new knowledge and skills. Computer skills and an in-depth knowledge of Microsoft Windows based programs, Word and Excel are required. WORK ENVIRONMENT Work is performed in an office and in an uncontrolled atmosphere. Exposure to harsh conditions such as dust, fumes, chemicals, hazardous materials, noise, and varying weather and temperatures or short periods is possible. All employees are required to follow safety standards and wear all personal protective equipment in designated areas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers, grip, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. Ability to lift and carry 10 lbs. regularly is required. Servtech, a Roeslein company, is an Equal Opportunity Employer. The job description does not necessarily contain all the actual or essential duties of this position. All job offers are contingent upon passing a drug screen and criminal background check.

JOB TITLE: Billing Supervisor Classification Department: Non-exempt Reports to: Executive Director Position Summary: Responsible for supervising and coordinating activities of the Billing Department. Essential Duties and Responsibilities Oversees the day-to-day activities and operations of the billing department for the medical practice. Evaluates, revises, and implements current departmental policies and procedures in collaboration with the Executive Director and Women First partners. Recommends and implements innovative strategies for billing and the collection of payments owed. Prepares and presents reports on billing activity, payment aging, as well as collections progress, problems and resolution. Oversees the appropriate coding for all office and hospital services, as well as the timely submission of Providers' charges. Produces month-end statistical reports for Executive Director and all providers. Conducts analyses as needed. Assists the Executive Director with preparation for payer contract negotiations and ensures compliance of contracts with payers. Maintains a key focus on improvement activities of the billing department, processes, workflows, etc. Works with Women First leadership on the development and monitoring of key performance indicators for the billing department. Interviews and hires department personnel in conjunction with Human Resources Director and Executive Director. Supervises, trains, and evaluates performance over assigned direct reports. Approves Paid Time Off (PTO) requests and monitors payroll and timecards for department staff Recommends merit increases in conjunction with Human Resources Director and Executive Director. Carries out disciplinary actions in conjunction with Human Resources Director and Executive Director. Initiates and answers pertinent correspondence with office providers, personnel, and patients. Conducts regular department meetings, attends leadership meetings, attends quarterly board meeting to provide education on billing/coding practices, and other practice meetings as required. Addresses patient grievance to resolve their issues and/or concerns. Participates in professional development activities and keeps current with healthcare trends in specific area of expertise. Participates in completion of assigned billing duties on a daily basis. Becomes fully cross-trained in all billing duties to assist the team when staffing needs arise. Maintains strictest confidentiality The job holder must demonstrate current competencies for job position. Performs other related duties as required. Qualifications, Skills and Requirements Knowledge of organization policies, procedures, systems and objectives. Knowledge of computer systems and applications. Skill in planning, organizing and supervising. Skill in exercising initiative, judgment, problem-solving, and decision-making. Skill in developing and maintaining relationships with medical, clinical and business office staff, patients and public. Skill in researching and preparing comprehensive reports. Ability to communicate effectively both verbally and in writing. Knowledge of medical terminology, billing practices, coding, and office procedures. Extensive knowledge of third-party and insurance procedures, regulations and billing requirements and government reimbursement programs. Physical Demands/Working Conditions Requires prolonged sitting, some bending, stooping and stretching. Requires hand-eye coordination and manual dexterity sufficient for related job duties. Frequent use of keyboard, computer and telephone Education and Qualifications Minimum of five years medical office experience in billing activities. Certified Professional Coder (CPC) preferred. At least 2-3 years of supervisory and/or leadership experience preferred. GENERAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Job Description: Accounts Receivable Printing Location: Louisville, KY, 40210 Perform all accounting functions including new customer set up, invoice adjustments, cash applications, customer account review and collection activity. Work with internal and external customers on a daily basis regarding shipment activity and customer accounts. Perform all accounting functions including new customer set up, invoice adjustments, cash applications, customer account review and collection activity Work with internal and external customers on a daily basis regarding shipment activity and customer accounts Daily posting cash receipts Process credit applications to determine credit terms, credit line and tax status, ensuring that all new account information is correctly entered and maintained in the customer master file Ongoing review of aged trial balance to proactively research outstanding invoices and credits, contacting customer for resolution Process all orders that go on credit hold, either releasing them for shipment or contacting the customer regarding payment status Performs collection duties such as contacting the customer, mailing delinquent notices and statements, sending letters of demand, and placing accounts for collection with third party collection professionals Monitors and revises customer credit limits as necessary Answers all external and internal customers' questions or requests, and resolves any issues as needed Maintains sales tax exemption certificates, ensuring that all tax certificates are received and filed for any future reference

About First Urology, PSC As the largest urologic provider in the greater Louisville and southern Indiana area, First Urology offers comprehensive urologic care for men, women and children of all ages. At First Urology, our physicians are dedicated to finding solutions to a wide range of issues to help patients regain to the quality of life they deserve. Recent groundbreaking advancements include First Urology's utilization of High Intensity Focused Ultrasound as a game-changing technology in the treatment of prostate cancer. HIFU can provide precise and complete destruction of prostate cancer, while preserving normal bladder and erectile function for most men. As a Regional Center of Excellence, First Urology is the first practice in America to use the newly FDA approved Sonablate HIFU system. To find learn more about First Urology, go to ****************** Why First Urology? First Urology has been awarded Best Places to Work in Louisville and Southern Indiana by Business First of Louisville for eight years in a row! We offer competitive compensation, a strong 401k, generous PTO, employee vacation rentals, and a strong work-life balance supported by a no-nights/no-weekends schedule. Job Description We are seeking a skilled and dedicated Medical Insurance Accounts Receivable (AR) Specialist to join our team. In this role, you will be responsible for managing and resolving insurance claims and account balances to ensure timely and accurate reimbursement for medical services. This position offers the opportunity to work in a dynamic healthcare environment where your efforts directly impact patient care and the organization's financial performance. Responsibilities Review and analyze insurance claims for accuracy and completeness. Follow up on outstanding claims and denials to ensure prompt resolution. Communicate effectively with insurance carriers to resolve billing issues and disputes. Accurately post payments and adjustments to patient accounts. Monitor and manage accounts receivable aging to maximize collections. Deliver exceptional customer service to patients and insurance companies. Stay current with insurance regulations, payer policies, and industry procedures. Collaborate with coding teams to address discrepancies and improve claim accuracy. Qualifications Proven experience in medical billing or healthcare revenue cycle management, with a focus on insurance accounts receivable. Strong knowledge of medical terminology and coding systems including CPT, HCPCS, and ICD-10. Familiarity with insurance verification and prior authorization processes. Excellent analytical, problem-solving, and attention-to-detail skills. Strong verbal and written communication skills. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Proficiency with medical billing software and Microsoft Office applications (Word, Excel, Outlook). Education and Certifications High school diploma or equivalent (required). First Urology is an Equal Opportunity Employer. To apply, submit resume via Indeed. Candidates for this position must be eligible for employment as verified by the U.S. Department of Health and Human Services Office of the Inspector General (OIG) and the Government Services Administration (GSA). May be required to undergo Criminal Background Check and/or drug screen. Only candidates within a local commuting radius will be considered. Job Type: Full Time Benefits: Medical, Dental and Vision Insurance 401(k) Retirement plan FSA and HSA accounts Paid vacation and sick days Paid holidays Annual uniform allowance and employee discounts. Company provides Life Insurance and LTD for all FT employees. Schedule: 8 hour shift Day shift No weekends No Holidays EEOC Statement: First Urology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full-time Description Provides support and assistance to PPC employees and Customers for all processes related to Quotes, Sales & Service Orders for the CC, GA, NC, SC and MI Regions. Creates and maintains customer records and provides additional clerical support for the Accounting Team. Specific Responsibilities: Work with potential customers to send and receive credit application packages, including but not limited to, the credit application, applicable tax exemption certificates, and other documentation as required. Review documents from potential customers for accuracy and forward to the Accounting Manager for review (the Accounting Supervisor if Manager is not available). Set customers up in Acumatica, attaching application documents to their master record. Ensure they are assigned the proper region, customer class and tax assignment. Set up locations as needed. Enter all contacts from the application (with titles, email addresses and phone numbers). Work with the Accounting Assistant to set up sales tax exemptions in Vertex if needed. Invoice Sales, Service & Web Orders ensuring accuracy of information & the process. Email invoices to appropriate persons or departments for the customer's Accounts Payable department. Assist Technicians, Service & Regional Managers with all aspects of Sales & Service orders, ensuring excellent Customer Service. Create deposit invoices, proforma invoices and commercial invoices for overseas shipments for customers as needed. Take Credit Card payments from customers as needed. Obtain Certificates of Insurance for jobs as needed. Act as backup for answering phone calls and assisting with needs of persons on the phone. Assist with Customer Statements and AR Aging activities as needed. Request credit memos as needed. Reach out to customers for renewal of VTSCADAs, MCI, and PPS cell modem renewals. Other tasks as assigned. Essential Functions: Creates and maintains customer records, including working with customers to receive credit application packages, reviewing and forwarding application packages for approval by the Accounting Manager and/or Supervisor, setting up customers in Acumatica. Provides support and assistance to Managers and Technicians in setting up Quotes, Sales & Service Orders assuring that information is accurate from the beginning of the process. Works with the Regional Managers, Service Managers, Technicians and Supply Chain Group (SCG) to coordinate Purchase Orders for Sales & Services orders as needed. Invoices Sales, Service & Web Orders ensuring accuracy of information & the process. Works with customers to answer questions regarding all aspects of customer activities, including but not limited to, Sales & Service Orders, invoices, customer deposits, credit card payments, and insurance certificates. Provide support as needed for various projects for the Accounting Team. Requirements Education and/or Experience Associates degree or equivalent experience in the Credit industry is preferred Minimum 3 years' experience in Credit or Accounting Qualifications: Excellent communication and interpersonal skills to work effectively with internal teams, external partners, and customers Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced and dynamic environment Strong analytical, problem-solving, and critical-thinking skills Must have the persistence and dedication necessary to treat every amount owed to the company the same and accept the challenge of collecting every dollar An ability to deal with and treat confidentially certain information is required Must be very organized and have great written and verbal communication skills Strong attention to detail Proficient in Microsoft Outlook, Word, and Excel Salary Description $21.16 - $22.60 an hour ($44K - $47K / year)

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.