Collections representative jobs in Maryland - 727 jobs
Billing Specialist
Aston Carter 3.7
Collections representative job in Bethesda, MD
We are seeking a diligent and detail-oriented Billing Specialist to manage the billing processes for two business entities. The ideal candidate will upload and submit customer invoices through various P2P portals, ensuring compliance with customer billing instructions and maintaining data accuracy.
Responsibilities
+ Upload and submit customer invoices via customer P2P portals.
+ Assist with invoice delivery for two business entities.
+ Utilize platforms such as Nexus, Coupa, Vendor Café, Corrigo, AvidXchange, and additional P2P portals.
+ Understand and follow customer billing instructions.
+ Verify invoice data for accuracy and compliance before submission.
+ Maintain an Issues Log and track invoice status within portals.
+ Follow up on any discrepancies or rejections.
+ Communicate with internal teams and customers to resolve portal-related issues.
+ Assist with other accounts receivable and billing tasks as needed.
+ Adhere to strict timelines and invoicing requirements.
+ Respond to client inquiries.
+ Provide administrative and analytical support for AR-related initiatives.
Essential Skills
+ 1+ year of accounts receivable experience, ideally in billing.
+ Proficiency with an ERP system and basic Microsoft Excel.
+ Ability to utilize multiple software applications simultaneously.
Additional Skills & Qualifications
+ Associate's Degree or above in Accounting/Finance (preferred).
+ Experience with Workday is strongly preferred.
+ Experience with P2P portals for billing, Microsoft Excel, and accounts receivable.
+ Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred but not required).
+ Strong analytical skills with a focus on accuracy.
+ Ability to quickly identify and resolve billing issues.
+ Strong verbal and written communication skills.
+ Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
+ Ability to handle sensitive financial and customer information with discretion.
Work Environment
The position requires working onsite for 5 days a week with an 8-hour work day and a 30-minute unpaid lunch. Choose from hours of 9 AM to 5 PM or 8 AM to 4 PM, maintaining a consistent schedule.
Job Type & Location
This is a Contract position based out of Bethesda, MD.
Pay and Benefits
The pay range for this position is $27.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bethesda,MD.
Application Deadline
This position is anticipated to close on Jan 28, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$27-27 hourly 7d ago
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Medicaid Billing Specialist
Insight Global
Collections representative job in Owings Mills, MD
Insight Global Health is seeking a Medicaid Billing / Claims Specialist supporting a contract role for a large healthcare customer in Baltimore, MD. This individual will manage the full lifecycle of Maryland Medicaid claims for Long-Term Care (LTC) and acute care facilities within the newly established specialty unit. This role involves processing and submitting facility claims, accurately managing the LTC Medicaid 257 form/process and Cognito system workflows, identifying and correcting claim rejections, errors, and denials, and ensuring clean claim submission to support timely reimbursement. The specialist will conduct proactive follow-up on unpaid or underpaid claims, prepare and submit dispute emails or correspondence to Maryland Medicaid when necessary, handle appeals and in-depth resolution efforts, and actively contribute to reducing the backlog of Medicaid secondary claims and overall aging accounts receivable. Daily responsibilities include researching claim status, achieving productivity targets of approximately 40-75 claims per day (depending on inpatient or outpatient focus), upholding high standards of accuracy and compliance with Maryland Medicaid regulations, and collaborating with the dedicated Medicaid team.
Requirements:
Hands-on experience with facility billing and follow-up
Demonstrated knowledge of Long-Term Care (LTC) Medicaid billing processes, preferably Maryland-specific
Familiarity with the Maryland LTC Medicaid 257 form/process and Cognito system
Strong understanding of claim rejections, errors, denials, and appeals management
Proven ability to work detailed, resolution-heavy Medicaid claims requiring research and follow-through
Proficiency using electronic medical record / billing systems for claims processing
Plusses:
Experience with Cerner Millennium
Additional Details:
4 month contract + potential extension or conversion
Fully on-site for 2 week training - hybrid schedule after training
$33k-45k yearly est. 5d ago
Billing Associate
Quick Servant Company, Inc.
Collections representative job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 2d ago
Accounts Receivable Specialist
Talent Harbor
Collections representative job in Landover, MD
💼 We're Hiring: Accounts Receivable Specialist
📍 Landover, MD | On-site
💰 Up to $28/hour
Are you a people-person who loves numbers? 📊😊
Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach.
This is a full-time, on-site role in Landover, MD.
🕗 Monday-Friday | 8:00 AM - 5:00 PM
If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you!
What You'll Be Doing 🧾
Make daily collection calls (10+ per day) on past-due accounts
Set up and maintain customer accounts
Process payments and post receipts in QuickBooks
Enter billing in customer portals and send payment reminders
Collaborate with internal teams to resolve discrepancies
Follow up via phone and email with accuracy, professionalism, and a positive attitude
What We're Looking For 🤝
2+ years of experience in Accounts Receivable or an accounting-related role
Experience with QuickBooks (preferred, not required)
Strong data entry and communication skills
Friendly, upbeat, and approachable personality 😊
Comfortable with outbound calls and working independently
Local to Landover, MD (this role is 100% on-site)
Proven punctuality and reliability
Pay & Perks
💵 $20-$28/hour (based on experience)
🩺 Medical, Dental & Vision Insurance
💼 401(k) + Profit Sharing Plan
🏖️ Paid Vacation, Sick Leave & Holidays
📈 Growth opportunities within a stable, people-first company
✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
$20-28 hourly 4d ago
Billing Specialist
Geo-Technology Associates 3.5
Collections representative job in Maryland
At Geo-Technology Associates, Inc. (GTA), we believe great projects start with great people, and that includes the finance professionals who keep everything running smoothly. GTA is seeking a full-time Billing Specialist in Abingdon, MD to support our team and the billing process ensuring accuracy, timeliness, and client satisfaction. If you thrive in a collaborative, fast-paced environment where your ideas matter and your work makes a visible impact, we want you on our team. Hours of work Monday-Friday, 8:00 a.m.-5:00 p.m.
What You'll Do - As a Billing Specialist, You'll Be the Vital Link Between Our Project Teams and the Accounting Department- You will
Generate and process invoices for project work based on contract scope and billing requirements.
Review billing activity for accuracy, completeness, and alignment with project documentation.
Enter and maintain project setups including billing structures, client records, and contract details.
Communicate with project managers and internal departments to validate billable work and reconcile issues.
Investigate and resolve billing variances using strong analytical skills.
Support improvements in billing workflow, reporting, and automation initiatives.
Provide dependable, professional support to internal teams and external clients.
Qualifications
Bachelor's degree preferred; not required
Minimum 2 years of billing, accounting, or project administration experience.
ERP experience required; exposure to BST Global, Deltek, Axium, or similar project platforms preferred.
Strong organizational skills with the ability to prioritize multiple deadlines.
High attention to detail and accuracy.
Proficient in Microsoft Excel and financial software.
Strong communication and interpersonal skills.
Willingness to learn, adapt, and contribute to continuous process improvement.
Why You'll Love Working With Us: - At GTA, you'll join a company that's grounded in integrity, driven by innovation, and powered by people. For over 40 years, we've built communities, projects, and careers. You will have the opportunity to grow, contribute, and make a difference every day. Here's what you can look forward to as part of our team:
Competitive Salary with generous Paid Time Off and Paid Holidays to support your work-life balance
Annual Bonus Potential - your hard work deserves to be rewarded
Comprehensive Health Coverage - including Medical, Dental, Vision, plus Health Savings and Flexible Spending Accounts
Peace of Mind - with Company-paid Life Insurance and both Short- and Long-Term Disability Insurance
Invest in Your Future - through our 401(k) with Company Match
Education Assistance Program - helping you continue to grow and learn
Employee Assistance Program - free access to short-term counseling, financial coaching, legal consultations, life coaching, and more
Peak Health Wellness Plan - personalized nurse consultations, no-cost lab work, and ongoing wellness support
Stay Connected & Inspired - with free memberships to professional societies
Professional Development - Seminars, Conventions, Lunch & Learns, Mentoring, and Software Training to help you reach your goals
Referral Bonuses - bring great people on board and get rewarded
Recognition That Matters - we celebrate achievements big and small with our
Employee Recognition Program
Team Spirit & Fun - enjoy company picnics, events, and a welcoming, supportive work environment
We ensure nondiscrimination and equal employment opportunity in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964, and all revisions and addendums thereof. #LI-Onsite
$40k-54k yearly est. Auto-Apply 60d+ ago
Account Services Support Representative (Part Time)
Municipal Employees Credit Union of Baltimore 3.0
Collections representative job in Baltimore, MD
* THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
Work Schedule:
* Mon, Tues, Wed, & Fri: 8:30 am - 2:00pm
* Thurs: 8:00am - 2:00pm
* One day remote (weekly)
Position Summary
Under general supervision, projects a professional company image through mail correspondence and website email responses. Provides administrative support to Call Center staff. Manage data in spreadsheets and reports. Enter Centrix disputes and mail 30 day letters when appropriate. Assist with maintaining and updating the department procedure manual. Establish secondary account relationships and process CD maturity instructions. Works closely with Call Center staff to assist in enhancing the members experience and meeting service expectations. Must demonstrate excellent verbal and written communication skills.
Work Location
This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule.
Education
* High School Diploma Required
* General Education Degree (GED) in lieu of H.S. Diploma
Experience
* One (1) Year Administrative, Required
* One (1) Year Financial Services, Preferred
Qualifications / Essential Functions
* Ability to multi-task and operate in a fast-paced environment
* Demonstrated administrative skills and ability to work with details
* Must display proven PC skills
* Must demonstrate excellent verbal and written communication skills
* Must be results oriented and well organized
Compensation
Salary Range per hour, depending on experience and qualifications
* $15.00 - $19.62
Benefits at MECU Credit Union
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* Parking Discounts: Enjoy discounted parking to make commuting easier.
* Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks.
$31k-34k yearly est. 57d ago
Billing Specialist
Tec Services, LLC 4.5
Collections representative job in Columbia, MD
BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
Supports the field operations team by managing the day-to-day activities. This includes:
Confirming work performed with the field
Invoicing customers (ensuring accuracy of customer invoices).
Paying the service providers (ensuring accuracy of the payments).
Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner.
Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules.
Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations.
Facilitates new customers and subcontractors' set-up in Corrigo
Maintains an up-to-date tracking and analysis file.
Participates in month end analysis to ensure data integrity and accurate revenue recognition.
Other duties as assigned by management.
QUALIFICATIONS:
Good communication skills and the ability to work well with people are essential.
Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate)
EXPERIENCE:
3-5 years of strong customer service experience.
Experience doing invoicing in a service company preferred but not required.
SKILLS/ABILITIES:
Good communication skills
Ability to work well with people is essential.
Exceptional customer service and problem-solving skills.
Ability to develop rapport and strong working relationships with customer/accounts
EDUCATION/CERTIFICATION:
Associates Degree or higher
$37k-52k yearly est. Auto-Apply 60d+ ago
Group Housing Billing Coordinator
Sitio de Experiencia de Candidatos
Collections representative job in National Harbor, MD
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$44k-66k yearly est. Auto-Apply 4d ago
Collection Representative
Friendly Finance 3.6
Collections representative job in Baltimore, MD
Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment.
Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans.
Locate lost borrowers utlilizing skip-tracing techniques.
Qualifications
High School diploma or GED
Excellent communication, judgment and analytical skills
Ability to work in a fast-paced environment and multi-task
At lease two years collection experience; auto experience preferred
Additional Information
EOE
$30k-37k yearly est. 2d ago
Accounts Receivable Specialist (Annapolis, MD)
Chaney Enterprises 4.1
Collections representative job in Annapolis, MD
Summary/Objective:
The Accounts Receivable Specialist provides administrative and clerical services for accounts receivables and cash receipts.
Essential Functions:
Prepare daily account receivable deposits, scan and remotely deposit.
Input daily account receivable deposit receipts and code the customer payment.
Maintain daily totals of all cash receipts of both accounts receivables and cash on delivery (COD) then verify that all COD monies are accounted for by location.
Reconciliation and application of COD payments.
Maintain and prepare account analyses as needed.
Address any customer payment inquiries and effectively resolve any discrepancies.
Complete all record keeping and bookkeeping activities accurately.
Follow up on past due invoices through calls and emails to ensure timely collection.
Other duties as assigned.
Non-Essential Functions:
Assist with credit and billing functions as needed.
JOB SPECIFICATIONS
Work Environment:
Work time will be indoors/office.
Noise level will be low.
Physical Demands:
May lift a maximum weight of 30 lbs.
Sit approximately 7 hours per day and walk or stand the other 1 hour per day.
ADDITIONAL QUALIFICATIONS
Experience:
Experience in Accounts Receivables (2 years minimum).
Special Skills:
Written communication, verbal communication, and basic mathematical skills.
Ability to use a computer, including Microsoft Office with a focus on Excel.
Ability to perform bank reconciliation.
Certifications:
N/A
Industry Related Experience or Skills:
Experience in concrete or construction preferred.
Education Required: High School
Preferred Education: N/A
Bilingual in Spanish Preferred: No
anish Preferred: No
About the Role: We are seeking a detail-oriented and analytical Audit & Collections Analyst to support our financial operations through proactive account auditing, collections management, and process improvement. This role will focus on reviewing account records, identifying discrepancies, coordinating collection strategies, and ensuring compliance with internal policies and industry regulations. The ideal candidate is a critical thinker with strong communication skills and experience in collections and financial analysis. This position offers hybrid flexibility after 6 months.Responsibilities:
Audit customer accounts, billing records, and financial data to identify errors, inconsistencies, or overdue balances
Conduct root-cause analysis of discrepancies and recommend corrective actions
Manage collections activities, including outreach to customers regarding outstanding invoices and payment plans
Monitor aging reports and track collection progress to ensure timely resolution
Prepare and analyze financial and audit reports for internal stakeholders
Maintain accurate documentation of audit findings, collection efforts, and account notes
Collaborate with accounting, billing, sales, and customer service teams to resolve account issues
Ensure compliance with financial regulations, internal controls, and company policies
Support month-end closing processes and assist in improving audit and collection procedures
Provide recommendations for process improvements to enhance revenue recovery and reduce outstanding balances
$46k-75k yearly est. Auto-Apply 60d+ ago
AR/AP Specialist (ERP Experience Required)
Latitude 3.9
Collections representative job in Jessup, MD
We are seeking a detail-oriented and reliable AR/AP Specialist with hands-on ERP system experience to manage day-to-day accounts receivable and accounts payable functions. This role plays a critical part in maintaining accurate financial records, ensuring timely payments and collections, and supporting month-end close activities.
This is a fully onsite position Salary: $52,000-65,000/year
#LATResponsibilities:
Process full-cycle accounts payable, including invoice coding, three-way matching, and payment processing
Manage accounts receivable activities, including invoicing, cash application, collections, and account reconciliation
Maintain accurate vendor and customer records within the ERP system
Reconcile AP and AR subledgers to the general ledger
Assist with month-end and year-end close activities
Prepare reports related to AP, AR, cash flow, and aging schedules
Requirements:
2-5 years related work experience
Bachelors Degree in Accounting, Finance or related field
ERP system experience
$52,000 - $65,000 a year
$52k-65k yearly Auto-Apply 7d ago
Collections Specialist
Panda Exteriors
Collections representative job in Laurel, MD
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and escalate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO and Paid Holidays
401(k)
Paid training
Clear growth paths and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company (Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
$30k-44k yearly est. Auto-Apply 42d ago
Bill and Account Collector
Bay Area Receivables Inc.
Collections representative job in Salisbury, MD
Job DescriptionBenefits:
401(k)
Benefits/Perks
Competitive Compensation - Commissions
Great Work Environment
Career Advancement Opportunities
We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
Contact customers to discuss their accounts and outstanding balances
Discuss the reason for the debts with the customer, and help them best understand their options moving forward
Create payment plans that work with the customer while also aligning with company policy
Maintain excellent records of customer interactions
Process incoming payments or debt settlements
Qualifications
Excellent customer service skills
Excellent communication skills
The ability to work well in a fast-paced environment
Familiarity with computer programs including the Microsoft Office suite
$33k-47k yearly est. 9d ago
Infusion Collection Specialist II
Johns Hopkins Medicine 4.5
Collections representative job in Baltimore, MD
Job Summary: Join our team as an IV Collection Specialist II and take your career to the next level in Revenue Cycle Management (RCM)! We are seeking a detail-oriented and enthusiastic individual who possesses advanced knowledge of medical collections reimbursement along with a grasp of full revenue cycle best practices. This is an excellent opportunity for a proactive individual who is eager to contribute to our mission of securing payments for home health care services provided by Johns Hopkins Home Care Group.
Key Responsibilities:
• Manage and resolve medical billing and collection for various payers, ensuring compliance with all regulations and best practices.
• Address complex account discrepancies, communicate clearly with payers to troubleshoot issues, and ensure timely follow-up.
• Conduct audits, respond to inquiries, investigate billing problems, and maintain accurate documentation of all collection activities.
• Assist in training and support for back-up billing staff to enhance overall team efficiency and effectiveness.
• Generate necessary adjustments, refunds, and account changes while documenting all activity to maintain complete records.
• Participate actively in projects and management meetings as needed, and update Team Leads and management on issues of concern.
Qualifications:
• High School Diploma or equivalent is required; a college degree is preferred.
• At least two (2) years of experience in medical billing and collection practices.
• Advanced knowledge of billing systems, medical terminology, and coding.
• Excellent communication, analytical, and problem-solving skills with a keen attention to detail.
• Proficient in data entry and typing, as well as standard office administration tasks.
• Must demonstrate maturity in maintaining professional relationships and act as a resource for other staff.
Benefits:
• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan with employer match
• Tuition reimbursement and professional development support
• Remote work flexibility with occasional in-office requirements and much more...
Licensure/Certification:
• N/A
Physical Requirements:
• Ability to work in a normal office environment with limited physical discomfort.
Additional Information:
• This position is classified as Non-Exempt.
• While the majority of the work will be performed remotely, candidates must be willing to commute to the Baltimore area for in-office requirements as needed.
If you are a driven professional interested in making an impact in the realm of healthcare reimbursement, we want to hear from you! Apply today to be a part of a team that values dedication and expertise in enhancing the revenue cycle management process.
Application Process: Please submit your resume and cover letter outlining your relevant experience and qualifications for the IV Collection Specialist II position.
Salary Range: Minimum 15.86/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$33k-39k yearly est. 17d ago
Collection Specialist
Chefs Warehouse 4.4
Collections representative job in Jessup, MD
Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you'll do: Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.
Contacts past due customers via phone and email daily.
Resolves Billing and Customer Credit issues.
Negotiates payment plans as needed.
Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
Obtains and emails requested POD's and customer Credit Memo(s).
Research and processes customer claims of invoice payment.
Research and processes charge backs, returns, and NSF items.
Answers AR phone/email inquiries and follows up.
Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).
Assists with special projects as required.
Provide weekly reporting to Corporate Credit Manager.
Perform other job-related duties as assigned.
About you:
Associates degree in accounting or comparable work experience
2 years of experience in accounts receivable, preferably in the food industry
Canopy/Aspen ERP systems experience preferred.
Organized and detailed.
Ability to multitask.
#LI-SL1
$33k-41k yearly est. 8d ago
Account Service Representative (Call Center) - Outbound Part-Time
Municipal Employees Credit Union of Baltimore 3.0
Collections representative job in Baltimore, MD
* THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* IS NOT REMOTE* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.
MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
Schedule:
Mon, Tues, Wed & Fri 8:30am-2:00pm
Thurs 8:00am-2:00pm
Rotating: Sat 10:00am-1:00pm
RESPONSIBILITIES:
Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently "delight" the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills.
QUALIFICATIONS:
* Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required
* Exceptional customer service and interpersonal phone etiquette skills
* Strong computer application skills
* Strong oral/written communication skills
* Must be results oriented
* Quick learner and motivated to be a consistent performer
* Attendance and punctuality are a must
COMPENSATION
Salary Range per hour, depending on experience and qualifications
* Account Services Representative Outbound (Part-Time) - $16.00 - $19.61
BENEFITS AT MECU CREDIT UNION
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* Parking Discounts: Enjoy discounted parking to make commuting easier.
* Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
PHYSICAL DEMANDS
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
$31k-34k yearly est. 60d+ ago
Collection Representative
Friendly Finance 3.6
Collections representative job in Baltimore, MD
Friendly Finance Corporation is a successful, growing company dedicated to helping automotive dealers with their loan and credit applications/approval needs.
Job Description
Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans.
Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment.
Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans.
Locate lost borrowers utlilizing skip-tracing techniques.
Qualifications
High School diploma or GED
Excellent communication, judgment and analytical skills
Ability to work in a fast-paced environment and multi-task
At lease two years collection experience; auto experience preferred
Additional Information
EOE
$30k-37k yearly est. 60d+ ago
Accounts Receivable Specialist (Annapolis, MD)
Chaney Enterprises 4.1
Collections representative job in Annapolis, MD
Job Description
Summary/Objective:
The Accounts Receivable Specialist provides administrative and clerical services for accounts receivables and cash receipts.
Essential Functions:
Prepare daily account receivable deposits, scan and remotely deposit.
Input daily account receivable deposit receipts and code the customer payment.
Maintain daily totals of all cash receipts of both accounts receivables and cash on delivery (COD) then verify that all COD monies are accounted for by location.
Reconciliation and application of COD payments.
Maintain and prepare account analyses as needed.
Address any customer payment inquiries and effectively resolve any discrepancies.
Complete all record keeping and bookkeeping activities accurately.
Follow up on past due invoices through calls and emails to ensure timely collection.
Other duties as assigned.
Non-Essential Functions:
Assist with credit and billing functions as needed.
JOB SPECIFICATIONS
Work Environment:
Work time will be indoors/office.
Noise level will be low.
Physical Demands:
May lift a maximum weight of 30 lbs.
Sit approximately 7 hours per day and walk or stand the other 1 hour per day.
ADDITIONAL QUALIFICATIONS
Experience:
Experience in Accounts Receivables (2 years minimum).
Special Skills:
Written communication, verbal communication, and basic mathematical skills.
Ability to use a computer, including Microsoft Office with a focus on Excel.
Ability to perform bank reconciliation.
Certifications:
N/A
Industry Related Experience or Skills:
Experience in concrete or construction preferred.
Education Required: High School
Preferred Education: N/A
Bilingual in Spanish Preferred: No
anish Preferred: No