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Collections representative jobs in Nevada - 365 jobs

  • Collector Customer Service Representative

    Patenaude & Felix, APC 4.2company rating

    Collections representative job in Las Vegas, NV

    Job Description COLLECTOR CUSTOMER SERVICE REPRESENTATIVE Patenaude & Felix, APC of Las Vegas, NV is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment. Essential Responsibilities : Collect, negotiate, and recommend solutions to consumers via phone. Set up payment or settlement arrangements in the database. Identify accounts that require legal processing. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred. Qualifications: No experience necessary, training provided. Customer service experience preferred. Good communication skills. Must be 18 years of age or older. Bilingual in Spanish is a plus. Ability to pass a background and drug test WORK SCHEDULE This full-time position typically works Monday-Friday. An occasional Saturday may be required. READY TO JOIN OUR LEGAL TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $30k-36k yearly est. 11d ago
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  • Licensed Insurance Customer Service

    Carrie Maddux State Farm Agency

    Collections representative job in Las Vegas, NV

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Base Salary plus Bonus based on experience Commissions Paid time off (vacation and personal/sick days) Dental, Life and Health Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Bilingual English/Spanish (preferred) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $28k-35k yearly est. 8d ago
  • Billing Specialist

    Rosendin Electric 4.8company rating

    Collections representative job in Las Vegas, NV

    Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin?Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Billing Specialist is responsible for invoicing assigned accounts, assuring they are submitted timely, accurately, completely, and in accordance with established billing processes or procedures. WHAT YOU'LL DO: Researches and resolves invoices that are incomplete and unable to be billed. Performs timely collection of payment for assigned accounts. Prepare time & material billings for submission to customers. Ensure that billing records are accurate and up to date. Assist in achieving and maintaining corporate goals with respect to billing metrics. Review data, report and identify issues. Take necessary steps to communicate or resolve the issues with customers and operations teams. Develop and maintain rapport with billing specialist counterparts at General Contractor or customer to ensure timely payment. Collect lien releases as required and maintain an accurate and up-to-date log of jobs requiring releases. Work with A/R Specialist and credit to facilitate collections. Review billing status of ongoing projects to ensure month-end cutoff dates are met. Generate and review various reports and reconciliation for the billing department. Perform general clerical duties including copying, faxing, mailing, and filing. Interface with project team to investigate and resolve issues to ensure jobs are billed accurately and within the appropriate time frames. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU BRING TO US: Bachelor's degree in Accounting, Finance, or business-related field Minimum 1 year of experience in a billing-related role in a construction setting Experience with accounting/billing and Cost Plus Billing preferred Can be a combination of education, training, and relevant experience WHAT YOU'LL NEED TO BE SUCCESSFUL: Demonstrate the ability to work closely with operations and other departments in finance as required Apply and adapt quickly to new invoicing procedures Attention to detail is necessary; strong analytical skills favored Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others TRAVEL: 0 % WORKING CONDITIONS: General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium; it can be loud on a job site. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401 K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • 60-day Collections Representative

    Hankey Group External

    Collections representative job in Las Vegas, NV

    WESTLAKE WARRIOR | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake? Base Pay: $19.50 per hour plus bonus potential of up to $4,800 monthly based on individual and team performance. Tiered Retention Bonus: Receive $500 upon completion of 3 months from the start date. An additional $500 upon completion of 6 months from the start date. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change. What You'll Do: The 60-Day Collector plays a key role in helping Westlake Financial reduce delinquencies and protect our portfolio. You'll work with customers whose accounts are 31-60 days past due, using communication, problem-solving, and persistence to find workable solutions and prevent loan losses. Negotiate with customers to develop payment plans that fit their individual situations. Meet and exceed daily and monthly goals while maintaining quality and compliance standards. Make outbound calls that lead to successful payments or timely arrangements to resolve delinquencies. Collaborate with teammates and contribute to the department's overall success. Manage a high volume of calls efficiently and professionally in a fast-paced environment. Use skip-tracing tools to locate customers or collateral when needed. Work closely with repossession agents to secure collateral when necessary. Reduce delinquency within your assigned queue and contribute to department-wide goals. Follow company policies and quality standards to ensure accuracy, compliance, and excellent customer experiences. What We're Looking For: Type at least 35 WPM with strong computer and data-entry skills. Excellent communication and negotiation abilities with professional phone etiquette. Flexible schedule - willing to work overtime and weekends when needed. Able to multitask and stay organized in a fast-paced environment. Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA). Proficient in Microsoft Excel and Outlook; comfortable navigating web-based applications. Team-oriented with a positive, dependable attitude. 2+ years of experience in a collections environment preferred. Auto collections experience and knowledge of repossession or skip tracing strongly preferred. High school diploma or equivalent required. FULL TIME BENEFITS Medical, Dental, and Vision benefits Life Insurance and Long-term disability plans Flexible Spending Account 401K matching Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching Wellness Programs Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions Employee Loan Assistance Annual Flu Shot Paid Vacations Days Paid Sick days Paid holidays HGym (available in our Los Angeles, CA & Dallas,TX office) Rental Car Discounts, Dell Member Purchase Program UKG Wallet ABOUT US Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry. Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
    $19.5 hourly 60d+ ago
  • Business Office-Billing & Collection Specialist - Full Time

    Washoe Barton Medical Clinic 4.4company rating

    Collections representative job in Gardnerville, NV

    To effectively provide billing and collection resources to the organization. To ensure the appropriate billing and collection of all claims the management of accounts receivable and all other aspects of the organization revenue cycle. POSITION REQUIREMENTS: Minimum Education: High School Diploma or equivalent. Work Experience Required: Must be proficient with Microsoft Office Suite, PowerPoint, Excel, and Word, and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Minimum Work Experience Preferred: Knowledge of EPIC EHR is desirable. Knowledge of CMS 1500/UB billing preferred. Knowledge of the physician practice and hospital revenue cycle preferred. Knowledge of multiple insurance billing requirements preferred. 1-2 years of billing experience in NV Medicaid, Commercial and Managed Care billing preferred. Billing and Collection experience preferred. Knowledge of UB04 Inpatient and Outpatient Medicaid Billing in a Hospital or Healthcare setting preferred. POSITION ESSENTIAL FUNCTIONS: Billing Works with team to ensure the accurate entry of charge data to include appropriate CPT and CD - 9/10 codes. Works with physicians and other staff to ensure all encounter forms are completed at time of service and coding is accurate and representative of the patient visit. Accurately sends out bills to third party payers (electronically and via paper) daily. Ensures all electronic claims have been received on a daily basis. Work assigned Work Queues to correct errors, ensuring accurate claims and reimbursement on first claim submission. Audit denials and payment variances to determine root cause and correction as required. Auditing payment variances ensuring appropriate reimbursement. Provide specific and in depth contract knowledge to ensure maximum reimbursement of healthcare claims. Resolve credit balances by reviewing payments, adjustments or transfers correcting the patient account to reflect an accurate account receivable balance. Work with leadership and other internal departments to improve processes, increase accuracy, create efficiencies and decrease denials to achieve the overall goals of the organization. Maintain a current knowledge of CPT/HCPCS, CD, DRG, HCFA forms, ability to manipulate and analyze 837 and all other HIPAA transaction sets. Collections Accurately track and follow up on all outstanding claims from the third party providers. Utilize telephone and computer methods to track the status of each claim. Maintain a portfolio of claims that are followed up each month. Review Explanation of Benefits on a regular basis to identify denial trends. Adequately prepare denial reports and train physicians and staff on how to prevent denials through accurate coding. Contact all patients regarding outstanding balances. Work with outsourced collection agencies. Communication Answers telephones, routes callers, takes messages and provides routine information to callers. Returns Phone calls in a timely manner. Relays messages to appropriate staff members. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!
    $31k-36k yearly est. Auto-Apply 21d ago
  • Collections Representative

    Savard Group

    Collections representative job in Reno, NV

    Collections Representative $600+ WEEKLY Join Talent Framework, a Savard Company - where your skills are valued! Key Requirements: Use an auto dialer- preferred Strong computer skills Good phone etiquette Knowledge of collection practices is a plus but they will train Entry level role- Some office experience is a plus Shifts: Monday-Friday Training: 7AM-3PM Shift: 6AM-2PM Duration: Temp to hire How to Apply: Apply & Receive offers NOW! Download Savard 24/7 App! Call us at ************ or ************ Job ID# 50237849
    $600 weekly 5d ago
  • Collections Representative

    Savard Personnel Group

    Collections representative job in Reno, NV

    Job DescriptionCollections Representative $600+ WEEKLY Join Talent Framework, a Savard Company - where your skills are valued! Key Requirements: Use an auto dialer- preferred Strong computer skills Good phone etiquette Knowledge of collection practices is a plus but they will train Entry level role- Some office experience is a plus Shifts: Monday-Friday Training: 7AM-3PM Shift: 6AM-2PM Duration: Temp to hire How to Apply: Apply & Receive offers NOW! Download Savard 24/7 App! Call us at 225-930-0685 or 775-322-5004 Job ID# 50237849
    $600 weekly 19d ago
  • Collection Specialist/ Bilingual English and Spanish

    Capital Credit

    Collections representative job in Las Vegas, NV

    Join a team of collections specialists. Use effective collection strategies to minimize delinquencies and improve collection rates. Effectively communicate to establish and maintain relationships with our customer base. Clearly communicate with other staff members and management. Report unresolved issues to supervisor and management. Compensation: $22.00 - $27.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
    $22-27 hourly Auto-Apply 60d+ ago
  • Collections Specialist

    Raymond West 4.3company rating

    Collections representative job in Reno, NV

    Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system. Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running. Duties and Responsibilities: Contact customers via phone or email to determine reasons for past due payments. Work in Billtrust to reduce past-due balances by following built-in account steps. Review delinquent accounts and initiate collection actions based on due dates. Report credit risks or bad debt information immediately to the manager. Identify unapplied credits on a timely basis and clear against outstanding receivables. Participate in Account Past Due meetings and report on delinquent accounts. Process credit card transactions as needed. Create follow-up schedules for past due accounts and send required statements. Notify the manager of customer disputes within 24 hours and work towards resolution. Handle customer calls and assist with collection inquiries. Maintain accurate records in the company database and follow department procedures. Required Skills/Abilities: Strong customer service experience and mindset. Excellent verbal and written communication skills. Strong computer skills with proficiency in Microsoft Office and similar software. Ability to manage a high volume of customer calls and emails (25-90/day). Ability to manage time efficiently and follow documented processes. Positive attitude, strong work ethic, and ability to work independently. Basic understanding of accounting principles. Preferred Skills/Abilities: Experience working with Billtrust or similar cloud-based systems (a plus). Strong reconciliation skills. Ability to handle multiple tasks and prioritize work. Education/Experience: High school diploma or equivalent. 1-2 years of office experience. Basic accounting knowledge is required. Working Hours: Monday through Friday: 7:30 a.m. to 4:30 p.m. (1-hour lunch) or 8:00 a.m. to 4:30 p.m. (30-minute lunch) Pay Range: The hourly range for this position is $21.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre-employment physical and drug screen. Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with! Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
    $21-25 hourly 3d ago
  • Collections Specialist

    Raymondhandlingsolutionsecc

    Collections representative job in Reno, NV

    Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system. Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running. Duties and Responsibilities: Contact customers via phone or email to determine reasons for past due payments. Work in Billtrust to reduce past-due balances by following built-in account steps. Review delinquent accounts and initiate collection actions based on due dates. Report credit risks or bad debt information immediately to the manager. Identify unapplied credits on a timely basis and clear against outstanding receivables. Participate in Account Past Due meetings and report on delinquent accounts. Process credit card transactions as needed. Create follow-up schedules for past due accounts and send required statements. Notify the manager of customer disputes within 24 hours and work towards resolution. Handle customer calls and assist with collection inquiries. Maintain accurate records in the company database and follow department procedures. Required Skills/Abilities: Strong customer service experience and mindset. Excellent verbal and written communication skills. Strong computer skills with proficiency in Microsoft Office and similar software. Ability to manage a high volume of customer calls and emails (25-90/day). Ability to manage time efficiently and follow documented processes. Positive attitude, strong work ethic, and ability to work independently. Basic understanding of accounting principles. Preferred Skills/Abilities: Experience working with Billtrust or similar cloud-based systems (a plus). Strong reconciliation skills. Ability to handle multiple tasks and prioritize work. Education/Experience: High school diploma or equivalent. 1-2 years of office experience. Basic accounting knowledge is required. Working Hours: Monday through Friday: 7:30 a.m. to 4:30 p.m. (1-hour lunch) or 8:00 a.m. to 4:30 p.m. (30-minute lunch) Pay Range: The hourly range for this position is $21.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre-employment physical and drug screen. Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with! Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
    $21-25 hourly 3d ago
  • Collections Specialist

    Raymondwestsouth

    Collections representative job in Reno, NV

    Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system. Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running. Duties and Responsibilities: Contact customers via phone or email to determine reasons for past due payments. Work in Billtrust to reduce past-due balances by following built-in account steps. Review delinquent accounts and initiate collection actions based on due dates. Report credit risks or bad debt information immediately to the manager. Identify unapplied credits on a timely basis and clear against outstanding receivables. Participate in Account Past Due meetings and report on delinquent accounts. Process credit card transactions as needed. Create follow-up schedules for past due accounts and send required statements. Notify the manager of customer disputes within 24 hours and work towards resolution. Handle customer calls and assist with collection inquiries. Maintain accurate records in the company database and follow department procedures. Required Skills/Abilities: Strong customer service experience and mindset. Excellent verbal and written communication skills. Strong computer skills with proficiency in Microsoft Office and similar software. Ability to manage a high volume of customer calls and emails (25-90/day). Ability to manage time efficiently and follow documented processes. Positive attitude, strong work ethic, and ability to work independently. Basic understanding of accounting principles. Preferred Skills/Abilities: Experience working with Billtrust or similar cloud-based systems (a plus). Strong reconciliation skills. Ability to handle multiple tasks and prioritize work. Education/Experience: High school diploma or equivalent. 1-2 years of office experience. Basic accounting knowledge is required. Working Hours: Monday through Friday: 7:30 a.m. to 4:30 p.m. (1-hour lunch) or 8:00 a.m. to 4:30 p.m. (30-minute lunch) Pay Range: The hourly range for this position is $21.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre-employment physical and drug screen. Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with! Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
    $21-25 hourly 3d ago
  • Collection Specialist

    Micone Staffing

    Collections representative job in Reno, NV

    Job Description We are seeking experienced collectors that have a firm grasp of the FDCPA. Qualified candidates must be self-motivated, possess good phone and communication skills, empathy towards others, and looking for a career not just a job. Our average collector makes $50K per year which is a base pay and commission. Our agents take 80% inbound and make 20% outbound calls. We pay for 100% of the employee's medical, vision and dental and 50% of all dependents. We provide a 401K, paid holidays and sick time. We're located in Class A office space in the heart of downtown Reno. Most of our outbound contact is digital so we're looking for people who can take a call, negotiate a payoff and treat consumers with the utmost respect. Not only do we require our agents to abide by the law, but we also require that they treat every consumer with respect and dignity, just how you would expect to be treated if the tables were turned. .
    $50k yearly 60d+ ago
  • In Person Interview for Collections Accountant in Las Vegas NV

    360 It Professionals 3.6company rating

    Collections representative job in Las Vegas, NV

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Collections Accountant Duration: 4 Months+ Interview Type: In Person preferred Location: Las Vegas NV 89103 Qualifications Bill metered utilities in MRI Bill late fees in MRI Contact tenants with open balances Document collection efforts in MRI Provide aging updates during aging calls Apply checks and wires to open balances Reconcile tenant ledgers Balance checks and wires Bachelor's degree in Accounting/Finance or equivalent. Collections Experience Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com
    $29k-33k yearly est. 60d+ ago
  • Collector

    Sands of Kahana

    Collections representative job in Las Vegas, NV

    ROLE As an ASTS Collector your role is focused on negotiating payment arrangements with owners. The collections agent will be responsible for the complete account management and portfolio of accounts from 0-60+ day's delinquency and to bring them current. RESPONSIBILITIES * To conduct outbound phone calls in a call center to owners about current or past due mortgage payments, recovering delinquent accounts. * To provide complete account management and portfolio of accounts from 0-60+ day's delinquency and to bring them current. * To documenting each of our customer interactions, conversations and payment arrangements. * To meet daily (100 calls per day), Weekly and monthly goals for the department. * To negotiate payments via telephone, email. Requirements * HS Diploma or equivalent. * Ability to work weekends and holidays. * Professional verbal and written communications skills. * Excellent computer skills and phone etiquette. * Detail-oriented with excellent organizational and time management skills. * Must be a person who can balance and split their skill set between customer service and collections. * Experience in MS office applications. (MS Word, Excel & Outlook) * Working knowledge of FDCPA, CFPB, and FDIC a plus. REVENUE/BUDGETARY/STAFF RESPONSIBILITY * No budgetary responsibility PHYSICAL REQUIREMENTS Work Posture Requirements: * Sitting: Constantly * Standing: Occasionally * Walking: Rarely * Driving: N/A * Bending (from waist): Occasionally * Crouching (squat): Rarely * Kneeling: Rarely * Crawling: N/A * Climbing (stairs): Occasionally * Climbing (ladder): N/A * Twisting: Rarely * Reaching: Rarely * Wrist Motion: Constantly Carrying Requirements: * Items Carried: N/A * Distance: N/A * Times Per Day: N/A * Maximum Weight: N/A Moving/Lifting Requirements: * Items Moved/Lifted: N/A * Times Per Day: N/A * Maximum Weight: N/A Moving/Lifting Levels/Heights: * Floor: N/A * Knee: N/A * Waist: N/A * Chest: N/A * Overhead: N/A Push/Pull Requirements: * Item Name: Click here to enter text. Frequency: N/A * Item Name: Click here to enter text. Frequency: N/A * Item Name: Click here to enter text. Frequency: N/A * Item Name: Click here to enter text. Frequency: N/A Environmental Conditions: * Inside/Outside: Yes * Hot/Cold Temperatures: No * Wet: No * Noise: Yes * Power Equipment: No * Traffic Hazards: No * Chemical Hazards: No * Heights: No * Dust: Yes * Close Quarters: Yes * Fumes/Odors: No Salary Description $20 per hour
    $20 hourly 41d ago
  • Collector Customer Service Representative

    Patenaude & Felix, APC 4.2company rating

    Collections representative job in Las Vegas, NV

    Patenaude & Felix, APC of Las Vegas, NV is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our firm is proud to have been recognized by numerous financial institutions and Fortune 500 Companies, for our professional and ethical representation. We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Our employees enjoy a comprehensive benefits package as well as our friendly and engaging team environment. Essential Responsibilities : Collect, negotiate, and recommend solutions to consumers via phone. Set up payment or settlement arrangements in the database. Identify accounts that require legal processing. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred. Qualifications: No experience necessary, training provided. Customer service experience preferred. Good communication skills. Must be 18 years of age or older. Bilingual in Spanish is a plus. Ability to pass a background and drug test WORK SCHEDULE This full-time position typically works Monday-Friday. An occasional Saturday may be required. READY TO JOIN OUR LEGAL TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $30k-36k yearly est. 11d ago
  • Billing Specialist

    Rosendin 4.8company rating

    Collections representative job in Las Vegas, NV

    Job Description Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin?Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Billing Specialist is responsible for invoicing assigned accounts, assuring they are submitted timely, accurately, completely, and in accordance with established billing processes or procedures. WHAT YOU'LL DO: Researches and resolves invoices that are incomplete and unable to be billed. Performs timely collection of payment for assigned accounts. Prepare time & material billings for submission to customers. Ensure that billing records are accurate and up to date. Assist in achieving and maintaining corporate goals with respect to billing metrics. Review data, report and identify issues. Take necessary steps to communicate or resolve the issues with customers and operations teams. Develop and maintain rapport with billing specialist counterparts at General Contractor or customer to ensure timely payment. Collect lien releases as required and maintain an accurate and up-to-date log of jobs requiring releases. Work with A/R Specialist and credit to facilitate collections. Review billing status of ongoing projects to ensure month-end cutoff dates are met. Generate and review various reports and reconciliation for the billing department. Perform general clerical duties including copying, faxing, mailing, and filing. Interface with project team to investigate and resolve issues to ensure jobs are billed accurately and within the appropriate time frames. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU BRING TO US: Bachelor's degree in Accounting, Finance, or business-related field Minimum 1 year of experience in a billing-related role in a construction setting Experience with accounting/billing and Cost Plus Billing preferred Can be a combination of education, training, and relevant experience WHAT YOU'LL NEED TO BE SUCCESSFUL: Demonstrate the ability to work closely with operations and other departments in finance as required Apply and adapt quickly to new invoicing procedures Attention to detail is necessary; strong analytical skills favored Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others TRAVEL: 0 % WORKING CONDITIONS: General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium; it can be loud on a job site. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401 K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $33k-40k yearly est. 6d ago
  • Business Office-Billing & Collection Specialist - Full Time

    Carson Valley Health 4.4company rating

    Collections representative job in Gardnerville, NV

    Job Description Business Office-Billing & Collection Specialist - Full Time To effectively provide billing and collection resources to the organization. To ensure the appropriate billing and collection of all claims the management of accounts receivable and all other aspects of the organization revenue cycle. POSITION REQUIREMENTS: Minimum Education: High School Diploma or equivalent. Work Experience Required: Must be proficient with Microsoft Office Suite, PowerPoint, Excel, and Word, and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Minimum Work Experience Preferred: Knowledge of EPIC EHR is desirable. Knowledge of CMS 1500/UB billing preferred. Knowledge of the physician practice and hospital revenue cycle preferred. Knowledge of multiple insurance billing requirements preferred. 1-2 years of billing experience in NV Medicaid, Commercial and Managed Care billing preferred. Billing and Collection experience preferred. Knowledge of UB04 Inpatient and Outpatient Medicaid Billing in a Hospital or Healthcare setting preferred. POSITION ESSENTIAL FUNCTIONS: Billing Works with team to ensure the accurate entry of charge data to include appropriate CPT and CD - 9/10 codes. Works with physicians and other staff to ensure all encounter forms are completed at time of service and coding is accurate and representative of the patient visit. Accurately sends out bills to third party payers (electronically and via paper) daily. Ensures all electronic claims have been received on a daily basis. Work assigned Work Queues to correct errors, ensuring accurate claims and reimbursement on first claim submission. Audit denials and payment variances to determine root cause and correction as required. Auditing payment variances ensuring appropriate reimbursement. Provide specific and in depth contract knowledge to ensure maximum reimbursement of healthcare claims. Resolve credit balances by reviewing payments, adjustments or transfers correcting the patient account to reflect an accurate account receivable balance. Work with leadership and other internal departments to improve processes, increase accuracy, create efficiencies and decrease denials to achieve the overall goals of the organization. Maintain a current knowledge of CPT/HCPCS, CD, DRG, HCFA forms, ability to manipulate and analyze 837 and all other HIPAA transaction sets. Collections Accurately track and follow up on all outstanding claims from the third party providers. Utilize telephone and computer methods to track the status of each claim. Maintain a portfolio of claims that are followed up each month. Review Explanation of Benefits on a regular basis to identify denial trends. Adequately prepare denial reports and train physicians and staff on how to prevent denials through accurate coding. Contact all patients regarding outstanding balances. Work with outsourced collection agencies. Communication Answers telephones, routes callers, takes messages and provides routine information to callers. Returns Phone calls in a timely manner. Relays messages to appropriate staff members. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Mon thru Fri; 8am to 4:30pm
    $31k-36k yearly est. 29d ago
  • Bilingual Collection Specialist

    Capital Credit

    Collections representative job in Las Vegas, NV

    Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Proficient in Spanish helpful. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collection arrangements with past due customers Maintain accurate documentation of account status and collection efforts Report on collection activity and present to management Qualifications High school diploma/GED required Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with Microsoft Office, Excel, and computer databases Ability to work well under pressure Excellent communication and negotiation skills Able to communicate in English and Spanish Compensation: $22.00 - $25.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
    $22-25 hourly Auto-Apply 60d+ ago
  • Local to Las Vegas NV _W2 only_ Collections Accountant

    360 It Professionals 3.6company rating

    Collections representative job in Las Vegas, NV

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill a position for Collections Accountant in Las Vegas NV. Qualifications Bill metered utilities in MRI Bill late fees in MRI Contact tenants with open balances Document collection efforts in MRI Provide aging updates during aging calls Apply checks and wires to open balances Reconcile tenant ledgers Balance checks and wires Bachelor's degree in Accounting/Finance or equivalent. Collections Experience Additional Information Local candidate's are acceptable since in person interview is required for this position.
    $29k-33k yearly est. 60d+ ago
  • Collector - WCC

    Hankey Group External

    Collections representative job in Las Vegas, NV

    Account Representative - Mid to Late-Stage Collections Las Vegas, NV | On-site JOB HIGHLIGHTS: This is an in-office position. All candidates should live within commutable distance of our Las Vegas, NV office. COMPENSATION: Base Pay: $17 per hour plus bonus potential based on individual and team performance. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change. BRIEF DESCRIPTION: This representative is responsible for assisting customers in different stages of collections (based on experience), using technology and resources to resolve accounts starting at 31 or more days past due to prevent loan losses through progressive collection efforts. DUTIES, TASKS, RESPONSIBILITIES (include, but not limited to): Assist in the servicing of inbound and outbound calls, demonstrating excellent customer service while adhering to company policies and procedures. Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency. Negotiate account payment solutions while maintaining company performance and productivity standard. Maintain accurate notes and records of all communication and actions on customer accounts. Engaging in active listening to effectively communicate with management, team members, as well as customers and assist in resolving any customer concerns and complaints. Conduct skip-tracing activity to generate potential leads on customer or collateral. Review and submit accounts for repossession activity based on mitigating factors. Accountable for reducing delinquency in department. Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology. Meet quality assurance and productivity standards. Agent will need to be able to handle high volume calls in a fast-paced environment. KNOWLEDGE, SKILLS, LICENSES Excellent communication and negotiation skills Willing and able to work a flexible schedule including overtime and weekends Ability to multi-task in a fast-paced environment Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act Good computer and typing skills Team player Good negotiation skills; excellent telephone etiquette General knowledge of Microsoft Excel, and Outlook Web navigation and/or web-based applications EDUCATION High School diploma or equivalent required. EXPERIENCE Minimum one-year consumer collection experience in a high call volume, auto dialer environment required. General knowledge of collection, and repossession. Auto collection experience preferred FULL-TIME BENEFITS Medical, Dental, and Vision benefits Life Insurance and Long-term disability plans Flexible Spending Account 401K matching Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching Wellness Programs Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions Annual Flu Shot Paid Vacations Days Paid Sick days Paid holidays HGym (available in our Los Angeles, CA & Dallas,TX office) Rental Car Discounts, Dell Member Purchase Program UKG Wallet ABOUT US People. Purpose. Passion. These are the hallmarks of Westlake Financial and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval without waiting for callbacks, faxbacks, or rehashes. Westlake Financial is an Internet-based, privately held finance company that specializes in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles. Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind. Westlake Financial is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best-fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people). With 30% YOY growth and assets of 2.26 billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. CONTACT US ****************************************** ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. #CreditCounselor; #DebtCollection; #DebtCollector; #Credit Analysis; #Debt Job Type: Full-time Depending on department: Entry level starting at $35,000.00 - $71,000.00 per year; Late stage $40,000 - $99,0000 per year. Schedule: Day shift Overtime Weekend availability Supplemental pay types: Bonus pay Work Location: One location
    $30k-39k yearly est. 18d ago

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