Collections representative jobs in New Hampshire - 249 jobs
Customer Service Representative
Masis Staffing Solutions 3.7
Collections representative job in Concord, NH
Masis Staffing Solutions is assisting a well-established local manufacturing company in Concord, NH in the search for a Customer Service Representative. This is an excellent opportunity for someone with strong customer service and coordination skills who enjoys working in a fast-paced, team-oriented manufacturing environment supporting orders from initial quotation through final shipment.
Schedule: 1st Shift | Mon-Fri, 8:00 AM-4:30 PM
Pay: $23/hour based on experience
What You'll Do
Reporting to the Plant Manager, the Customer Service Representative will:
Serve as the main liaison between customers, Sales/Application Engineers, production, and logistics teams
Prepare customer quotations, review purchase orders, verify data sheets, and create factory orders for production
Communicate order status updates to customers and internal stakeholders throughout the production lifecycle
Enter, track, and maintain job and order data in Pointman (SAP/ERP system) and sales registers
Coordinate trucking and shipments; track deliveries and proof of delivery as needed
Assist customers and sales engineers with material and compound selection
Maintain requested and estimated ship dates to support inventory planning
Handle customer complaints, returns, and allowances with professionalism and sound judgment
Prepare customs documentation for Canadian shipments when required
Send customer satisfaction surveys and track responses to address concerns
Collaborate closely with Sales, Planning, Warehouse, and other internal departments
What We're Looking For
High School Diploma or GED required
Strong verbal and written communication skills in English
Excellent attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Comfortable working with data, order tracking, and ERP systems
Customer-focused mindset with problem-solving ability
$23 hourly 2d ago
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Customer Experience Rep II / Bilingual Customer Experience Rep I
Unitil Service Corporation 4.9
Collections representative job in Concord, NH
We are looking for either a Customer Experience Representative II or Bilingual Customer Experience Representative II
Our Company
More than a utility company, Unitil provides energy for life.
Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.
Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.
Take advantage of a comprehensive benefits package.
Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.
*Note: Benefit offerings may differ between union and non-union employee groups
Position Purpose:
Effectively and professionally communicate with customers, client companies and co-workers over the phone, web, social media and e-mail, in accordance with department standards and goals to ensure the Company satisfactorily meets their needs. Ensure that customers are consistently provided with prompt, accurate and courteous service. Communicate effectively with others within the department and cross-functional areas, in order to foster a positive working environment. Assist and contribute to improved processes and procedures, in order to efficiently and accurately respond to customers and client companies. Successfully resolve directly, or coordinate the resolution of, routine customer issues and complaints, in a timely manner.
Availability & Scope
POSTING DETAILS
Our Call Center is located in Concord, NH and training is conducted on site, transitioning to a hybrid model thereafter
We are subjected to randomized drug testing, one of which is administered on the day of hire. This is due to the gas emergency/leak and carbon-monoxide calls that we take, which puts us into the same category as NH DOT workers. This is a federal regulation, not a state regulation.
Operating Hours
Regular business
Monday through Friday, 7am - 7pm
Emergency business
Monday through Friday, 5am - 7am & 7pm - 10pm
Saturday & Sunday, 8am - 4pm
Work Shift
Your assigned shift after the completion of training will be 8.5 hours long (a half hour unpaid lunch and two 15-minute paid breaks), and could fall anywhere within the operating hours outlined
An 11-hour Storm Shift (two 15-minute paid breaks and 1-hour unpaid lunch) is assigned upon hire and is worked during any Emergency Response Plan as the result of electrical and/or gas emergencies.
Holiday coverage is provided on a volunteer basis
On-Call Availability
There is an On-Call Schedule that, on a rotating basis, one week at a time, would require you to provide stand-by coverage for emergency situations and needs, should they arise
Principal Accountabilities:
% of Time
End Results
70%
Respond and communicate promptly to customer inquiries through various communication channels
Acknowledge and resolve customer complaints
Process all customer requests in accordance with all policy and procedures
Communicate and coordinate with peers and supervisors as necessary
Provide feedback on the efficiency of the customer service processes
Ensure customer satisfaction and provide professional customer support
Follow call calibration guideline expectations to ensure customer satisfaction and one-call resolution
Contribute to the team and help foster an atmosphere of support by applying Unitil core values
Maintain a positive, empathetic and professional attitude toward customers at all times
20%
Effectively and accurately acknowledge and resolve all customer interactions, transactions, comments and complaints within CIS. Ensure that all tasks are completed efficiently and accurately, in order to ensure a one-contact resolution and positive customer experience
Recommend proactive solutions that could enhance the customer experience, such as communication preferences, Uni-Pay, MyUnitil account set-up, and self-service ways to pay
10%
Complete all customer requests received through various communication channels (CHAT, WEB, IVR, E-mail, Social etc.) in a timely and professional manner. Ensure that written communication back to the customer is error free and grammatically correct. Ensure that all information provided is within all company standards and policies
As
Needed
Respond to unforeseen situations and complete assignments and special projects, as assigned by supervisor or manager
Qualifications for Customer Experience Representative II
High School diploma, general education degree or equivalent experience
2-year experience in providing telephone customer service in a call center environment
Possess advanced keyboarding and PC skills in a Windows environment
Advanced web communication skills
Ability to work in a changing environment
Strong written and oral communication skills
Demonstrated reliability and flexibility
Must accept alternate shift coverage on a rotational basis, and as required
Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels
High degree of self-awareness and pride in one's work
Ability to stay calm when customers are stressed or upset
Qualifications for Bilingual Customer Experience Representative II
High School diploma, general education degree or equivalent experience
Fluent in both English and Spanish and has the ability to translate written communications in both English and Spanish
2-year experience in providing telephone customer service in a call center environment
Possess advanced keyboarding and PC skills in a Windows environment.
Advanced web communication skills
Ability to work in a changing environment
Strong written and oral communication skills
Demonstrated reliability and flexibility
Must accept alternate shift coverage on a rotational basis, and as required
Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels
High degree of self-awareness and pride in one's work
Ability to stay calm when customers are stressed or upset
High degree of self-awareness and pride in one's work
Ability to stay calm when customers are stressed or upset
Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Last updated: 01/06/2026
$32k-35k yearly est. Auto-Apply 24d ago
Billing Specialist (47748)
Access Sports Medicine & Orthopaedics 3.4
Collections representative job in Exeter, NH
The billing specialist is responsible for ensuring all billing is done accurately and timely for all services offered by ASMO. The billing specialist will also assist the billing manager when applicable with researching and setting up billing for new procedures or services that are added.
Essential Functions include but are not limited to:
Responsible for follow up and timely resolution of outstanding AR accounts as directed.
Process insurance payments and prompt follow up and resolution of any payment issues.
Interpret and process explanation of benefits.
Research, correct, and resubmit rejected and denied claims.
Prepare appeals for denied claims as necessary.
Work aging accounts based on insurances assigned.
Maintain complete and accurate billing and accounts receivable records.
Prepare Medicare, Medicaid, private payer and patient remittances for data entry.
Establish and maintain positive working relationships with internal and external customers.
Ability to accurately review and verify documentation of procedures.
Excellent phone etiquette to field patient billing phone calls.
Knowledgeable of office equipment functions-faxing, scanning, etc.
Ability to effectively train new staff members.
Handle and maintain the confidentiality of patient and organizational information at all times.
Builds and promotes a culture of service excellence and continuous improvement.
Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy.
Perform other specific projects related to collections, billing, data entry, and computer operations as required.
Perform all other duties as assigned.
Qualifications
Education & Qualifications:
Required: High School graduate or equivalent
Preferred: Associates degree; 1-2 years of healthcare insurance claim resolution
$35k-42k yearly est. 19d ago
Cashier/Store CSR
a r Sandri Inc. 3.9
Collections representative job in Keene, NH
About the Role:
The Cashier/Store Customer Service Representative (CSR) plays a crucial role in ensuring a positive shopping experience for our customers at our Keene store location. This position is responsible for accurately processing transactions, handling cash, and providing exceptional customer service. The Cashier/Store CSR will also assist customers with inquiries, resolve issues, and promote store loyalty programs. By maintaining a clean and organized checkout area, this role contributes to the overall efficiency and effectiveness of store operations. Ultimately, the Cashier/Store CSR is vital in fostering customer satisfaction and loyalty, which drives the success of the store.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a retail or customer service role.
Preferred Qualifications:
Familiarity with point-of-sale systems.
Experience handling cash and balancing a cash drawer.
Responsibilities:
Process customer transactions accurately and efficiently using the point-of-sale system.
Provide friendly and knowledgeable assistance to customers regarding products and services.
Handle cash, credit, and debit transactions while ensuring compliance with company policies.
Maintain a clean and organized checkout area, including restocking supplies as needed.
Assist in resolving customer complaints and inquiries in a professional manner.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and addressing their needs effectively. Attention to detail is crucial when processing transactions to ensure accuracy in cash handling and inventory management. Problem-solving skills are also important, as the Cashier/Store CSR will need to address customer complaints and inquiries promptly. Preferred skills, such as familiarity with point-of-sale systems, enhance the efficiency of daily operations and reduce transaction times. Overall, a combination of these skills contributes to a seamless shopping experience and promotes a positive store environment.
$28k-35k yearly est. Auto-Apply 26d ago
Customer Service Banker
New Hampshire Mutual Bancorp
Collections representative job in North Conway, NH
MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a
Universal Banker
(Customer Service Banker) at our
North Conway
, NH
branch.
We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
Hourly pay begins at $20.64 and is negotiable based on level of experience
JOB REQUIREMENTS/DESIRED EXPERIENCE:
High school diploma or GED
Minimum one year experience in customer service and/or cash handling role
Experience utilizing software applications to perform customer service duties
Strong interpersonal and organizational skills
Must be able to work rotating Saturdays
Ability to travel between offices as required
Prior bank teller transaction knowledge a plus but not required
PRIMARY RESPONSIBILITIES:
Maintains a working knowledge of banking products and services while promoting them to the customer
Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
Responds to questions and resolve problems or concerns for customers effectively and efficiently
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust.
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
$20.6 hourly Auto-Apply 20d ago
Biller
Impact Fire
Collections representative job in New Hampshire
is located at our Hudson, New Hampshire office. This role supports the invoicing needs of the Sprinkler and Fire Alarm service departments This individual is efficient and comfortable being a member of a team. The role requires the ability to multi-task. The ideal candidate is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.
JOB RESPONSIBILITIES:
Job costing of scheduled daily jobs based on submitted technician paperwork
Processing invoices daily for manager's review
Working with the technicians to obtain missing paperwork
Requesting purchase orders from customers that require purchase orders for
billing if not obtained during scheduling
Working with 3rd party vendors to obtain their invoices for processing on our end
Receive and respond to customers invoicing concerns
Perform other administrative related duties as assigned or requested by the manager
JOB REQUIREMENTS:
Invoicing experience is required
Solid working use of MS Office Suite (Word, Excel, Outlook)
Detail oriented and comfortable working in a fast-paced office environment
Exceptional communication skills
Superior organization skills and completion of projects in a timely manner.
$28k-36k yearly est. 19d ago
Loan Processing Representative
Bellwether Community Credit Union 3.5
Collections representative job in Nashua, NH
The Direct Loan Processing Representative will have the primary responsibility of processing and funding all direct consumer loans, mobile home loans and Home Equity Lines of Credit. Duties also include supporting the Direct Loan Processor in receiving, reviewing and booking indirect consumer loans. Will develop and maintain strong and effective communications with the Centralized Lending Team, the Retail Team, the Operations Team, and Indirect Sellers. Consistently processes all loan requests in a timely manner to meet or exceed processing and funding expectations.
Responsible for processing all direct loan product requests in an accurate and efficient manner, within established timeframes. This includes performing pre-closing, closing & post-closing tasks for all loan consumer loan products offered by the credit union.
Responsible for working with Bellwether members to finalize the details of their approved consumer loan, collecting outstanding stipulation documentation, preparing loan documents for closing and ensuring the final loan package meets required standards. Will also be responsible for funding the loan to the core system and delivering the proceeds of the loan. They will organize the loan file and submit to Quality Control within established timeframes.
Responsible for working the Home Equity Line of Credit Pipeline by ordering and tracking supporting documentation, sending notices, disclosure and application packages to the borrower, ensuring all loans are compliant and documentation is complete, creating the closing documents, scheduling closings with the members to finalize the loan as well as funding and disbursing the loans. Will record HELOC mortgages and supporting riders with the registry of deeds. Will organize the loan file and submit to Quality Control within established timeframes.
Responsible for processing and funding the indirect mobile home loans. Will verify that all documents contained within the closed loan package meet required loan standards. Work with the seller to collect outstanding items. Set up loan within servicing and core systems. Will send out welcome package, organize loan file and submit to Quality Control within established timeframes.
Will set up and process adverse action letters within required time frame.
Will process withdrawn, declined and approved loans that are HMDA reportable in a compliant manner.
Responsible for inputting loan applications into lending software, including indirect autos and mobile homes.
Responsible for answering written and electronic credit disputes in compliance with FCRA.
Assist Indirect Processor with funding indirect auto loan packages from dealerships within the Credit Union's established time frames. Verify all documents contained within the loan packages for accuracy and that they meet required standards. Communicate with the dealers any missing documents and funding problems which must be resolved prior to funding. Organize loan file and submit to Quality Control within established timeframes.
Must have a thorough understanding of consumer loan policies and procedures. Understands and complies with all applicable regulations.
Occasionally assist in performing administrative tasks within the department. Including, but not limited to, loan filing, gathering and preparing loan data for audits and reporting purposes, obtaining payoffs and title processing.
Work together with the Centralized Lending Team in meeting or exceeding the lending standards & loan goals. Demonstrates the capacity to consistently handle an above average volume of department workflow.
Follow up on Quality Control findings in a timely fashion.
Understand and comply with all BSA Regulations
Other duties as assigned.
Qualifications
Professional, well-developed interpersonal skills essential for effectively and openly communicating with our internal and external members and projecting a positive image as a representative of the Credit Union.
Effective well rounded communication skills including reading, writing and listening. Communicates in a professional manner at all times and in all forms.
Self-motivated and capable of working independently. Computer skills including, but not limited to, Windows, Word, Excel, & Outlook are a must as well as a basic understanding of software utilized by BCCU.
Job requires a sound knowledge of Credit Union policies and procedures for consumer and mortgage lending.
Requires the completion of duties that require registration and licensing under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). The registration process with the Nationwide Mortgage Licensing System and Registry and obtaining the license must be completed prior to commencement of duties related to residential mortgage loan origination. If unable to obtain this licensing, or if becoming ineligible for licensing, eligibility for employment with the Credit Union in this position will be subject to evaluation and may be terminated.
Utilizes time effectively; tracks and prioritizes work to ensure that tasks are completed according to their priority. Remains aware of and plans for upcoming events or activities.
Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.)
Position requires sitting the majority of the day. May have to lift up to 20 pounds. Position also requires occasional bending, squatting, climbing, twisting, reaching and kneeling.
These characteristics are normally acquired through completion of a high school education plus additional post-secondary coursework. Job requires a minimum of six months to one year of similar or related experience.
$37k-41k yearly est. 15d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Collections representative job in Concord, NH
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 4d ago
Patient Accounts Supervisor
Amoskeag Health 3.8
Collections representative job in Manchester, NH
Make a difference every day at Amoskeag Health, where we believe strong healthcare beings with strong human Connections! Who You Are: Amoskeag Health is seeking a dedicated Patient Accounts Department Supervisor who provides hands-on leadership and subject matter expertise across the full revenue cycle. You are responsible for supervising and supporting staff while overseeing billing, collections, bad debt, payment processing, denial management, and accounts receivable operations. You bring a strong understanding of both internal and external billing processes and play a key role in ensuring efficient, accurate, and compliant revenue cycle operations.
What You'll Do:
* Assign and prioritize duties for all staff
* Monitor compliance with policies and procedures and implement new ones as needed
* Monitor Billing and Collection activities, including Missing Slips, AR Aging, Cash Goals, and other Key Performance Indicators
* Approve adjustments and refunds (patients and Insurance companies)
* Interview, hire and train new staff
* Keep staff updated with insurance companies changes, coding issues, compliance issues
* Monitor clinical policies and documentation guidelines as they pertain to billing
* Perform administrative management duties including timesheet approvals, scheduling, approving time off requests, mentoring, training, evaluations, etc.
* Hold weekly staff meetings with internal and external stakeholders.
* Import, post and review charges and payments
* Review and work clearinghouse rejections with Staff
* Work with Billing staff on Appealing denied Claims
* Assist Staff in responding to patient inquiries
* Assist Staff in responding to Respond to Insurance inquires
* Support External Billing Partners
* Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations
What You'll Bring:
Required:
* Minimum 2-3 years of medical billing experience.
* At least one year in demonstrated leadership competencies.
* High School diploma or equivalent required.
* Knowledge of Business office procedures.
* Must have working knowledge of Medical Billing, Collection Practices & CMS compliance.
Preferred:
* Prior FQHC billing experience.
* Prior Athena billing experience.
$21k-42k yearly est. 13d ago
Biller
Impact Fire Services, LLC
Collections representative job in Hudson, NH
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:
+ Competitive compensation
+ Pay is on a weekly cycle, every Friday
+ Career Advancement Opportunities
+ Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
+ Company paid short and long-term disability
+ Immediately vested in our 401(k) company match
+ Exceptional guidance and support from our managers
+ Collaborative culture & environment
+ Robust training opportunities with company reimbursement upon achieving required licensing
+ Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
+ Opportunity to work alongside some of the best talent in the fire protection industry
Position is located at our Hudson, New Hampshire office.
This role supports the invoicing needs of the Sprinkler and Fire Alarm service departments
This individual is efficient and comfortable being a member of a team. The role requires the ability to multi-task. The ideal candidate is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.
JOB RESPONSIBILITIES:
+ Job costing of scheduled daily jobs based on submitted technician paperwork
+ Processing invoices daily for manager's review
+ Working with the technicians to obtain missing paperwork
+ Requesting purchase orders from customers that require purchase orders for
billing if not obtained during scheduling
+ Working with 3rd party vendors to obtain their invoices for processing on our end
+ Receive and respond to customers invoicing concerns
+ Perform other administrative related duties as assigned or requested by the manager
JOB REQUIREMENTS:
+ Invoicing experience is required
+ Solid working use of MS Office Suite (Word, Excel, Outlook)
+ Detail oriented and comfortable working in a fast-paced office environment
+ Exceptional communication skills
+ Superior organization skills and completion of projects in a timely manner.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
Job Details
Pay Type Hourly
Hiring Min Rate 23 USD
$28k-36k yearly est. 60d+ ago
Data collector / Driver
Tsmg
Collections representative job in Concord, NH
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$31k-35k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist I
Moore Center Services 4.8
Collections representative job in Manchester, NH
Full-time Description
The Accounts Receivable Specialist I is responsible for managing and processing billing, and collections for Medicaid, private insurance, other third-party payers, and self-pay accounts. The A/R Specialist I is also responsible for accurately applying payments, reconciling accounts, and ensuring timely payment posting. This role requires an understanding of medical billing, claims and remittance processing, and the associated software applications.
PAY: $23-$25/hr.
Essential Responsibilities:
· Generate and submit claims and invoices to insurers, third-party payers, and clients, ensuring accuracy and completeness of submissions.
· Verify and maintain data related to client demographics, insurance coverage, benefits, and authorizations. Maintain up-to-date information on payers' billing requirements and covered services.
· Research and resolve claim denials and other issues impeding reimbursement for billed services. Resolve post-payment inquiries, audits, refunds, and recoupment requests as needed.
· Develop and monitor cash flow projections for all assigned areas of responsibility.
· Maintain effective communications within the Agency, clients, third-party payers, and other external organizations to ensure that billing is accurate, timely, and well-documented.
· Report resolved and unresolved charges, status and expected turnaround times for outstanding issues, and projected incomes and adjustments. Report on cash receipts and GL activities as appropriate.
· Collect and retain documentation related to A/R activities as appropriate.
· Prioritize responsibilities and work independently with minimal supervision, in electronic and paper formats.
· Maintain patient confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
· Comply with all agency policies.
· Cash management: Receive cash/check/digital payments and maintain assets securely. Prepare cash receipts log and deposit listings. Make bank deposits as needed.
· Assist the Revenue Cycle Manager with special projects
· Perform other duties as required
Requirements
Qualifications:
Education and Experience
Associates Degree and 1 year experience with accounts receivable and/or benefits verification in a medical or developmental services setting preferred.
High school diploma or GED
3 years of experience in Accounts Receivable with an emphasis on healthcare billing,
Valid Driver's License
Auto Insurance policy with minimum policy coverage - $100,000/$300,000
Skills and Abilities
Proficiency with software applications including, but not limited to, Microsoft Office Suite and database systems. Experience with Excel is highly weighted.
Proven understanding of accounting cycle of accounts receivable, from generation and recording of revenues to collections and cash projections.
Understanding of medical billing and claims including but not limited to CPT, HCPCS, ICD-10, CMS-1500, and EDI transmissions.
Experience with electronic medical records (EMR) and medical billing software.
High attention to detail and an analytical mindset.
Ability to perform assigned functions with a high degree of accuracy and with minimal supervision.
Familiarity with government benefits programs (Medicaid/Medicare, Social Security, etc.) preferred.
Ability to work independently, and as part of a team.
This position requires working in the finance office.
Salary Description $23-$25/hr.
$23-25 hourly 60d+ ago
Commercial Collections Representative
The Panther Group 3.9
Collections representative job in Portsmouth, NH
The Commercial CollectionsRepresentative oversees the management of 400+ accounts related to our commercial clients. This position is responsible for the daily supervision and telephoning of these accounts to facilitate account resolution.
ESSENTIAL FUNCTIONS:
Maintains a professional and customer-friendly manner with each account.
Maintains knowledge and compliance with all applicable federal and state laws (e.g. FDCPA, UDAAP).
Handles outbound and inbound calls professionally and knowledgeably, following the appropriate scripts when necessary; occasionally fields inbound calls with the same professionalism.
Negotiates payment plans and settlements with our clients' customers based upon client-specific parameters.
Identifies disputes promptly and ensures proper resolution.
Participates in various problem-solving and decision-making activities, as required.
Demonstrates respect and regard for all clients, visitors, and fellow employees to ensure a professional, responsible, and courteous working environment.
Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives.
Maintains work areas and equipment in conditions as required by department standards; operates assigned equipment and performs all activities in a safe manner.
Performs other tasks as may be assigned by manager/supervisor.
Ability to maintain a consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office and in accordance with the organizational / department policies and procedures.
QUALIFICATIONS:
Prefer two (2) or more years of general clerical experience, especially in a service industry.
Prior collections experience is required.
Strong interpersonal and verbal communications skills.
Moderate typing skills required (35 wpm).
Basic math and written communication skills.
Bilingual/multilingual language skills desirable.
Ability to be receptive to feedback, willing to learn.
Ability to be receptive and responsive to change and to embrace continuous improvement.
EDUCATION REQUIREMENTS:
High school diploma or equivalent required (college degree preferred).
Pay Rate Range: $16 to $18 (Depending on Experience) plus monthly commissions
#ZR
$16-18 hourly 2d ago
AR/Collections Specialist
Masiello Employment Services
Collections representative job in Keene, NH
Our client located in Keene, NH is looking for an AR/Collections Specialist to join their growing team!
High school diploma or equivalent
2+ years of relevant experience
Strong MS Excel skills and experience with financial systems (e.g. Oracle)
Excellent communication, negotiation, and analytical skills
Benefits you will receive as the AR/Collections Specialist:
$20-$24/hour, depending on experience
Full-time hours of Monday through Friday from 8:00am-5:00pm
Potential for hybrid schedule with 2 days remote per week
For the AR/Collections Specialist position your duties will include:
Research and resolve payment discrepancies
Communicate with customers via phone and email
Collaborate with internal teams
Analyze data and prepare reports
Other tasks as assigned
Are you proactive, motivated, and skilled in conflict resolution? We want to hear from you! To apply for this position, please email your resume to ****************, call ************ or apply online at ***************
We are here to help! For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can't wait to virtually meet you!
MAS603
$20-24 hourly Easy Apply 8d ago
Accounts Receivable Coordinator
Northeast Orthopaedic Alliance PLLC
Collections representative job in Concord, NH
Job Description
Schedule: Full-time, Monday - Friday Status: Benefits Eligible
About Us
Concord Orthopaedics (COPA), a division of Northeast Orthopaedic Alliance, has been the region's trusted provider of orthopaedic care for decades. We are dedicated to delivering exceptional care through teamwork, innovation, and compassion. Join our team and be part of a supportive environment where your work directly contributes to the quality of patient care.
Position Summary
The Accounts Receivable Coordinator is responsible for ensuring appropriate reimbursement from assigned insurance carriers for all physician services. This role requires strong knowledge of billing, surgical and office coding and appeals, along with excellent organizational and communication skills.
Key Responsibilities
Manage daily claims worklists to confirm claims are processed and reimbursed correctly.
Review and interpret Explanations of Benefits (EOBs) for accuracy in payment posting, patient balance transfers, and denials.
Submit corrected claims based on payer rules and policies
Appeal denied claims as appropriate, including submission of clinical documentation via insurance portals.
Utilizing payer websites and calling representatives for clarification of claim denials or status of pending claims.
Confirm active insurance coverage for patients and resubmit claims.
Handle inbound calls as part of the Business Office phone queue, assisting patients, insurance representatives, and referring offices.
Process patient credit card payments and identify credit balances and initiate patient refunds
Participate in monthly Business Office team meetings.
Provide cross-coverage support for other business office functions as needed.
Qualifications
High School Diploma required.
Minimum of 5 years of medical office billing required.
Strong typing, computer, documentation, and analytical skills.
Excellent communication, time management, and organizational abilities.
Ability to work effectively as part of a team and maintain professionalism in a fast-paced environment.
Strong attention to detail and accuracy.
Physical Requirements
Prolonged sitting and extensive computer/keyboard use.
Moderate reaching and twisting.
$34k-45k yearly est. 5d ago
Temporary Accounts Receivable Specialist
Raven Ridge
Collections representative job in Portsmouth, NH
DescriptionWe are seeking an Accounts Receivable Specialist for to join our team for a temporary assignment lasting 6 months or longer. As an accounts receivable specialist, you will be responsible for managing the company's incoming payments and ensuring accuracy and timeliness in all financial transactions. You will play a vital role in maintaining strong relationships with our clients, as well as supporting our finance team in various accounting tasks.
In this role, attention to detail and a high level of organization are essential. You should have a strong understanding of accounting principles and be able to effectively communicate with internal and external stakeholders.
Responsibilities
Manage and monitor accounts receivable transactions and ensure timely and accurate recording
Identify and resolve any discrepancies or issues with client payments
Conduct regular reviews of account statuses and aging reports, and follow up on outstanding balances
Collaborate with the sales team to resolve any billing or payment issues
Process and reconcile incoming payments and apply them to appropriate accounts
Maintain accurate and up-to-date records of all financial transactions
Prepare and distribute periodic financial statements to internal stakeholders
Requirements
Bachelor's degree in accounting or related field preferred, as well as a CCE designation
2+ years of experience as an accounts receivable specialist or similar role
Strong knowledge of accounting principles, practices, and procedures
Excellent attention to detail and problem-solving skills
Proficient in using accounting software (SAP) and MS Office applications
Ability to handle confidential information with professionalism and discretion
Strong communication and interpersonal skills
Ability to prioritize and handle multiple tasks simultaneously
Compensation: $22.00 - $28.00 per hour
Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.
2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.
2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.
2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.
2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.
2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
$22-28 hourly Auto-Apply 60d+ ago
Cashier/Store CSR
Sandri Energy, LLC 3.9
Collections representative job in Hinsdale, NH
Job Description???? Now Hiring! Part-Time Cashier - Sandri Hinsdale Store ????
???? Schedule: 12:00 PM - 8:00 PM (3-4 days/week) plus Saturdays 5:30 AM - 1:30 PM
Looking for a part-time role where you can stay busy, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandri's Hinsdale store! We're hiring a Cashier who can work with a smile, stay organized, and handle the physical pace of a busy convenience store.
???? Who We Are:
Sandri is a family-owned chain of convenience stores with 18 locations across Western Massachusetts, New Hampshire, and Vermont. We pride ourselves on maintaining clean, safe, and welcoming stores where both customers and employees feel appreciated.
???? What You'll Be Doing:
Customer Service & Sales: Greet customers, process transactions accurately, handle lottery sales, and check IDs for alcohol and tobacco purchases.
Keep It Clean: Clean restrooms, sweep/mop floors, wipe counters and pumps, empty trash, and maintain a clean and safe environment inside and outside the store.
Stock & Restock: Refill shelves and coolers, rotate products, and check in deliveries.
Stay Alert: Monitor customer needs and follow all safety and security procedures.
???? Physical Requirements:
This role is active and on your feet! You must be able to:
Stand and walk for extended periods (up to 8 hours).
Lift, carry, and move products and supplies up to 40 lbs.
Bend, reach, kneel, and climb step stools or ladders as needed.
Perform cleaning tasks using mops, brooms, and cleaning agents.
Work in coolers and freezers during restocking (brief periods).
???? Who We're Looking For:
Dependable: Shows up on time, every time.
Friendly & Attentive: Loves helping people and keeping things running smoothly.
Detail-Oriented: Can manage transactions and balances accurately.
Responsible: Follows rules for ID checks and safe practices.
Hard-Working: Takes pride in a clean, organized, and well-stocked store.
???? Perks of Working at Sandri:
???? Uniforms Provided
⏰ Paid Time Off & Vacation (for full-time team members)
???? Growth Opportunities - We love to promote from within!
Apply today and bring your energy to a company that values its people!
$28k-35k yearly est. 4d ago
Biller
Impact Fire
Collections representative job in Concord, NH
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
**Why work with us?**
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
**Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company.**
**Benefits of joining Impact Fire Services**
When you join Impact Fire you will receive:
+ Competitive compensation
+ Pay is on a weekly cycle, every Friday
+ Career Advancement Opportunities
+ Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
+ Company paid short and long-term disability
+ Immediately vested in our 401(k) company match
+ Exceptional guidance and support from our managers
+ Collaborative culture & environment
+ Robust training opportunities with company reimbursement upon achieving required licensing
+ Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
+ Opportunity to work alongside some of the best talent in the fire protection industry
Position is located at our Hudson, New Hampshire office.
This role supports the invoicing needs of the Sprinkler and Fire Alarm service departments
This individual is efficient and comfortable being a member of a team. The role requires the ability to multi-task. The ideal candidate is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.
**JOB RESPONSIBILITIES:**
+ Job costing of scheduled daily jobs based on submitted technician paperwork
+ Processing invoices daily for manager's review
+ Working with the technicians to obtain missing paperwork
+ Requesting purchase orders from customers that require purchase orders for
billing if not obtained during scheduling
+ Working with 3rd party vendors to obtain their invoices for processing on our end
+ Receive and respond to customers invoicing concerns
+ Perform other administrative related duties as assigned or requested by the manager
**JOB REQUIREMENTS:**
+ Invoicing experience is required
+ Solid working use of MS Office Suite (Word, Excel, Outlook)
+ Detail oriented and comfortable working in a fast-paced office environment
+ Exceptional communication skills
+ Superior organization skills and completion of projects in a timely manner.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
**Job Details**
**Pay Type** **Hourly**
**Hiring Min Rate** **23 USD**
$28k-36k yearly est. 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Concord, NH
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/30/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 44d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Concord, NH
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************