Collections Representative jobs in New Haven, CT

T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, quality and service. Truelove & Maclean offers a generous compensation package including 401k contributions, profit sharing, premium overtime pay, and a steady work schedule. Objectives Provide exceptional customer service to external customers Perform inside sales duties in accordance with applicable procedures outlined in the BMS (Business Management System) Principal duties Handle all aspects of customer service, including entering, tracking, and releasing material for shipment in ERP System. Update customers on product and deliveries Deliver timely customer service support via email and over the phone Manage incoming telephone calls professionally, efficiently and with excellent communication skills. Effectively present and discuss SFS products and services. Process returns and customer complaints. Collaborate with Production Planning to understand production schedules and ensure inventory availability and timely completion of re-pack materials. Work closely with the scheduler to understand material lead times and ship from points. Collaborate with management on potential shipment delays, stock out issues that thwart on-time delivery, and other customer concerns. Resolve customer issues as lead investigator for assigned order fulfillment complaints, including an initial review of documentation discrepancies or shipping issues. Engage additional resources as needed to help resolve customer complaints. Working closely with the Sales team/directors to understand customer requirement Make proactive sales calls as requested by sales management Deepen and explore business relationships with new and existing customers Work with Field Sales Reps and Sales Directors on development and maintenance of target or key accounts Research accounts, identifying key players, and contacting client prospects utilizing professional communication skills. Foster companywide working relationships, lead by example, foster a good work climate Bachelor's Degree in a Business Discipline or 2+ years' experience in a similar role.

Key Responsibilities: Respond to inbound calls and inquiries from clients and field staff, providing timely, professional support and solutions. Build strong, long-term relationships with customers by delivering exceptional service and identifying opportunities to add value. Coordinate with internal teams to schedule services, resolve issues efficiently, and ensure consistent, high-quality delivery. Monitor and communicate maintenance or service needs proactively to support optimal performance throughout the year. Prepare and manage service agreements, estimates, and vendor coordination to ensure timely execution and quality outcomes. Negotiate contract renewals while maintaining high levels of client satisfaction and retention. Work closely with finance to support accurate billing, payment processing, and account reconciliation. Track and report key performance metrics to assess individual and team contributions. Collaborate with colleagues to share best practices and support continuous improvement across the team.

We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Growing national construction HQ seeking strong administrative professional to join our expanding team. This newly created position will support a team of project managers with ordering of materials, invoicing, scheduling and other various related administrative tasks. Candidate must be strong with MS office, contract and construction billing, and proven success managing multiple priorities. ESSENTIAL DUTIES AND RESPONSIBILITIES · Work with management to provide proper staffing and necessary tools for project · Order proper materials in a timely manner for each project · Track labor and material cost throughout the project when required; invoice projects quickly to maximize cash flow · Utilize Daily Job Journals, Inventory, Forms and Communications Records to direct field personnel and ensure that schedules are met · Approve and sign all material invoices and technician timesheets · Work with management to generate and submit change order pricing for all items outside the approved original scope of work · Provide required closeout documentation including ‘as-built’ drawings, cable certification reports and applicable warranties · Develop new subcontractor relationships; strengthen existing relationships · Other duties as assigned JOB REQUIREMENTS · High School Diploma · 2-4 years’ administrative experience, preferably in the telecommunications or construction industry · Basic understanding of cable projects · Ability to read, analyze and decipher scopes of work · Excellent oral and written communication skills · Effective interpersonal skills · Ability to prioritize conflicting demands · Ability to work effectively with co-workers, customers and sub-contractors · Valid driver’s license and clean driving record · Ability to see things at close vision · Ability to lift and/or move up to 10 pounds The worker is subject to inside and outside environmental conditions while working or reviewing customer work locations.

About CAMP Systems: At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we're shaping the future of aviation technology. Since our founding in 1968, we've grown to a dynamic team of 1,600+ employees across 14 locations globally-all united by a passion for innovation and excellence. Our Mission & Vision: We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences. Our Values & Excellence Mindset: We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative. What You Will Experience In This Role: CAMP is in search of a Billing Coordinator II that will be responsible for the proper invoicing of Subscription contracts and services within the standard Company policies reflective of the customer's requirements. In addition, this is a heavy reconciliation role making sure every potential collection is achieved. This role works closely with various departments in the Company to ensure timely and accurate invoicing occurs. If you are looking to join an innovative growing organization with room for growth and learning, apply today! Responsibilities: Review all orders to ensure applied Company policies and procedures are obtained prior to processing Issue invoices on new subscriptions, add-on services and any rate adjustments within Company policies. Issue invoices for one-time services within Company policy. Validate each billing entry to ensure accuracy before posting. Submit invoices on customer e-portals where applicable. Perform adjustments and issue credit/debit memos appropriately Ensure any applicable contracts are cancelled for future subscription billing. Identify any billing discrepancies and ensure appropriate corrections are made Collaborate with Sales and Management teams to address billing and collection inquiries. Respond to incoming customer phone calls and emails. Review and resolve customer information Respond to calls from delinquent customers to establish terms for payments within predetermined Review accounts and request billing to review/create AR Reach out to customers for copies of payment remittances as needed and ensure they received prior months' invoices Reconcile usage billings against applicable prepayments Perform reconciliation between provider payments and reservations database to ensure all billing and revenue are accurately reflected for the business. Assist others with special requests as they You have: Bachelor's degree in business related major or minimum of 4+ years experience in related field, subscription-based billing experience preferred Must be proactive and able to work Intermediate to advanced knowledge of Microsoft Office, Excel proficiency required Exceptional verbal and written communication Excellent organizational skills Excellent attention to detail and a focus on data quality and integrity Must be able to adapt to a fast-changing environment Experience with different cloud-based software Collaborative and cross-functional abilities within different departments Solid work ethic and not afraid to roll up your sleeves! Desire to learn and grow. Compensation: $24.00 - $26.44 per hour, Dependent on Experience Why Work at CAMP? Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation. CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact ******************. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is "To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive." For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing * Performs billing and computer functions, including data entry, documentation review and encounter posting * Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary * Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations * Verifying patients' insurance and obtaining coverage breakdowns * Creating ABNs as needed based on coverage * Schedule/treatment plan reviews for carrier authorization * Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) * Prepare, review and send patient statements * Process and send "collections" letters for outstanding balances * Process all returned mail * Answer incoming patient billing phone calls, work to resolve patient issues * Initiating collection calls and setting up and maintaining payment arrangements * Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Description: Job Title: Patient Collections Specialist Company: CPa Medical Billing Position Type: Full-Time Permanent Job Description: CPa Medical Billing is seeking a dedicated and detail-oriented Patient Collections Specialist to join our team. The ideal candidate will have a strong background in orthopedic billing, experience with Epic systems, and a proven track record in collections. This role is essential in ensuring timely and accurate collection of patient accounts while providing excellent customer service. Key Responsibilities: - Manage and oversee patient accounts to ensure timely collections. - Communicate effectively with patients regarding their accounts and payment options. - Utilize Epic systems for billing and collections processes. - Collaborate with healthcare providers to resolve billing discrepancies. - Maintain accurate records of all collection activities and patient interactions. - Provide support and guidance to patients regarding their financial responsibilities. We offer a competitive salary and benefits package. If you are a motivated professional with a passion for patient care and collections, we encourage you to apply. Requirements: Qualifications: - Minimum of 3 years of experience in orthopedic billing and collections. - Proficiency in using Epic or similar billing software. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Detail-oriented with strong organizational skills. - Knowledge of healthcare regulations and compliance standards.

Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly. Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Personal Collector for our Wallingford office. *Please note that we will not reach out to any candidate that does not have a minimum of 3 years of experience with medical personal collections.* Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford. We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month. The Medical Personal Collector reports directly to the Revenue Cycle Collections Manager and is responsible for assisting patients with their patient balances. Duties for this position involve obtaining patient payments and/or answering patient requests through the Billing Call Center phone line, voicemail, and email. This includes providing follow-up communication as necessary with the patient, co-workers, and supervisor. Essential Responsibilities: Monitor billing phone line calls, voicemails, and emails through Mitel phone system Process patient payments through different payment portals Monitor pay plans in Phreesia to ensure credit card on file is active; follow-up accordingly Work miscellaneous patient correspondence from the mail Reply and follow-up on patient inquiries from outer offices (phone calls, emails, or faxes) Follow-up on requests given by manager Work patient balance reports as given by manager Identify accounts to be sent to collections and process according to CO's collection process Reply and follow-up on collection agency inquiries (phone calls, emails, or faxes) Notify collection agencies of direct payments to CO on an account in collections and note patient accounts accordingly Other duties as assigned Skills and Abilities: Strong knowledge of collecting on patient medical balances Strong ability to communicate well with patients and co-workers Demonstrate initiative and ability to multi-task while working independently Strong organizational skills and system aptitude Solid computer skills including proficiency with Microsoft Office Ability to stay calm and focused when the caller is upset and/or angry about their bill Ability to problem solve and explain confidently to the patient why they have a balance Experience/Educational requirements: High School Diploma or GED required Associate of Art degree or higher preferred 3+ years of experience with medical personal collections Knowledge of CPT and ICD-10 codes Knowledge of processing credit cards through a payment system

This position will be located in either Itasca, IL or Norwalk, CT. Candidate chosen will be expected to work out of the office 5 days a week. We are looking for an experienced deficiency balance collector, who has strong skip tracing skills and a working knowledge of post liquidation and recovery collections. This position will be responsible for making outbound calls and contacting customers to collect any/all outstanding balances or identifying and recommending solutions that will bring these past due accounts up to date. In addition to contacting the customers, this position is responsible for working with the Manager of Legal Accounts in setting deficiency strategy, creating and maintaining deficiency reporting, presenting deficiency collection results to management, and working with third party vendors such as Collection Agencies and Contingent Attorneys. Previous industry experience is a must. Commitment to Internal Control: The incumbent accepts the responsibility for establishing and maintaining the internal control system associated with the essential duties and responsibilities of the functional areas that they manage. Essential Duties and Responsibilities: Collection of assigned portfolio by maintaining communication via phone, e-mail, and written correspondence. Assist in setting deficiency department goals and strategy and communicating results to management. Creating and maintaining deficiency reporting (working with IT as needed to get access to the critical data elements). Taking 100% ownership of the collection of balances from accounts from time of final liquidation/charge-off until account is settled or resolved. Full compliance with all regulations and laws. Expertise with truck finance and all related collateral (Truck, Trailer, etc.). Ability to prioritize and juggle multiple job duties. Able to lead by example and work both independently and with internal departments. Ability to collect creatively, within the confines of the law. Forward accounts to outside collection firms and legal agencies. Oversee performance of outside collection firms and legal agencies. Interface with collections, asset management, and other departments to determine appropriate action on customer accounts. Process invoices and monitor payments, ensuring correct application to accounts and contracts. Performs other related duties as assigned by management. KPI’s (Key Performance Indicators): Accurate and up-to-date deficiency reporting. Collection of balances from liquidation to settlement of the account in a timely fashion. Stay within the confines of the law to collect debts. Responsibility and Decision-Making Authority: Act independently; Decision-making within Company policy. Qualifications: Requires skip tracing experience. Knowledge of legal processes related to collections, litigation, and bankruptcy. Strong negotiation and communication skills. Ability to manage priorities and work in a team environment. Proficient in Microsoft Office, internet research, skip tracing, PACER, and electronic court dockets. Education and Experience: Bachelor’s degree or equivalent experience. 3-5 years’ experience working with commercial leasing and deficiency collections. Licensing and Certification: N/A Tools and Equipment Used: Personal computer, copier, phone, and other typical office equipment. Working Hours: Hours may vary and may require some evening work; frequently requires working 40-45 hours/week depending on business needs. Travel: Occasional travel related to attendance at court appearances or industry seminars. Physical Demands: Digital dexterity and hand/eye coordination in operation of office equipment. Light lifting and carrying of supplies, files, etc. Ability to speak to and hear customers and/or other employees via phone or in person. Body motor skills sufficient to enable incumbent to move from one office location to another. The job description does not constitute an employment contract, implied or otherwise, other than an “at will” relationship and is subject to change by the employer as the needs of the employer and requirements of the job change. The position is (exempt) and the salary will be between $60,000.00 and $76,000.00 with an opportunity to earn a discretionary bonus. The salary range is determined and based on internal equity, market data/ranges, applicant's skills, prior relevant experience and education. Additional benefits: - Medical, Dental, and vision plans - 401(k) and matching - Paid Time Off - Company Paid Life Insurance - Employee Assistance Program - Training and Development Opportunities - Employee Discounts

CPT Certification 1 year of Patient Care Technician experience required

The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts. This position will be responsible for: Responsible for calling past due accounts each month. The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries. The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps. The specialist uses the computer systems to document the activity of individual student accounts. Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect student payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to students to encourage payment of delinquent accounts. Mail billings. Position requirements: High School Diploma or GED required; Relevant post secondary training preferred Ability to work independently and to adapt to a fast-changing environment. Strong communication, problem solving and analytical skills required Proficiency in Microsoft Office including Excel, Word and Access. Work with limited supervision and with a high degree of accuracy and attention to detail About our company: Porter and Chester Institute, a leading trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our highly qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer.

RCN Capital - Elite Commercial Servicing is seeking a Collections Specialist to join our Loan Servicing team. The Collections Specialist will be responsible for the daily collection activities on all delinquent loans and provide reinstatments figures while providing courteous, knowledgeable and professional customer service. The ideal candidate will possess excellent interpersonal, oral and written communication skills along with strong organizational and negotiation skills. The ability to perform accurate data input into a variety of software. Knowledge of loan files and documents. Ability to assume responsibility, display initiative, and exercise good judgment and make and act upon decisions with minimal supervision. Primary Responsibilities: Conduct outbound phone and email attempts to resolve outstanding payments Assist with customer service calls Respond timely to borrower phone and email inquiries Maintain delinquent loan pipeline Calculate and discuss loan reinstatements Payment processing and ACH Document loan file regarding all communication and report on collection activity Other duties as assigned Required Skills: Excellent written and verbal communication skills Proficiency with MS Office applications Experience with Excel Ability to multi-task in a fast paced environment Excellent reasoning and negotiation skills Required Experience: At least 1 year of experience in Loan Servicing or in a professional Collections role At least 1 year of experience using MS Office applications in a professional environment Education: H.S. Diploma or equivalent required Associate degree in related field preferred Schedule: Full time Hybrid work model Monday-Friday, 9:00AM to 6:00PM We Offer: Competitive benefits including employer-sponsored medical, dental, vision, among other programs 401K with employer match Free food and beverage program Free onsite gym and laundry Many other perks!

We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business. Requirements The Collections Specialist plays a crucial role in managing the financial health of our payment processing operations. This role is responsible for managing overdue accounts, contacting customers to collect outstanding debts, and negotiating payment plans while maintaining a high level of customer service and professionalism. Responsibilities & Duties Prepare, review, and send accurate invoices to clients based on services rendered, ensuring compliance with company policies. Verify the accuracy of billing information and resolve any discrepancies or issues. Contact clients via phone, email, and other communication channels to secure payment and resolve any outstanding issues. Process incoming payments through various channels, including ACH, credit card, and wire transfers, ensuring accurate application to client accounts. Maintain accurate and organized records of all transactions, communications, and documentation related to accounts receivable. Skills/Competencies Judgment and resourcefulness to solve problems independently. Strong technical aptitude and willingness to learn. Strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment. Strong communication and interpersonal skills, with the ability to manage client relationships effectively. Must possess strong communication skills (in English) both verbal and written. Qualifications / Experience 3-5+ years of experience in collections Experience with Sage Intacct or other related accounting software tools Experience with various computer skills: Word, Outlook, and Internet savvy Advanced skills in Microsoft Excel Possess knowledge of the acquiring business with respect to industry trends, business risk factors, and other operational procedures associated with booking merchants Education Requirements Undergraduate college degree preferred Salary Description Starting at $28 per hour

Full-time Description We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business. Requirements The Collections Specialist plays a crucial role in managing the financial health of our payment processing operations. This role is responsible for managing overdue accounts, contacting customers to collect outstanding debts, and negotiating payment plans while maintaining a high level of customer service and professionalism. Responsibilities & Duties Prepare, review, and send accurate invoices to clients based on services rendered, ensuring compliance with company policies. Verify the accuracy of billing information and resolve any discrepancies or issues. Contact clients via phone, email, and other communication channels to secure payment and resolve any outstanding issues. Process incoming payments through various channels, including ACH, credit card, and wire transfers, ensuring accurate application to client accounts. Maintain accurate and organized records of all transactions, communications, and documentation related to accounts receivable. Skills/Competencies Judgment and resourcefulness to solve problems independently. Strong technical aptitude and willingness to learn. Strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment. Strong communication and interpersonal skills, with the ability to manage client relationships effectively. Must possess strong communication skills (in English) both verbal and written. Qualifications / Experience 3-5+ years of experience in collections Experience with Sage Intacct or other related accounting software tools Experience with various computer skills: Word, Outlook, and Internet savvy Advanced skills in Microsoft Excel Possess knowledge of the acquiring business with respect to industry trends, business risk factors, and other operational procedures associated with booking merchants Education Requirements Undergraduate college degree preferred Salary Description Starting at $28 per hour

Title: Accounts Receivable Coordinator/Specialist (part time) Reports to: Accounting Manager Department: Finance About us iTi is an award-winning multicultural language Solution provider for a variety of industries including: healthcare, manufacturing, aerospace, education, government, legal, marketing, and corporations. From document translation services to in person interpreter services, iTi's team prides themselves on quick response time, flexible and custom solutions, personal service with a smile and a ‘can do' attitude. Position Overview: Reporting to the Accounting Manager of Interpreters and Translators, Inc. This position is managing and collecting payments from customers on outstanding invoices while models and acts in accordance with iTi's mission, vision and core values. KEY SUCCESS MEASURES (OUTCOMES) FOR THIS POSITION: Contacting clients to follow up on outstanding invoices, discuss overdue payments, and arrange payment plans. Communicating with customers via phone, email, or mail to address billing inquiries, resolve disputes, and encourage timely payments. Maintaining accurate records of all collection activities, including communication logs, payment confirmations, and account updates. Assisting customers with billing disputes and identifying and resolving discrepancies to ensure accurate and timely payments. Monitoring the status of outstanding accounts, preparing cash flow reports on collection progress, and analyzing data to identify trends and areas for improvement. Working with other departments, such as sales, to coordinate collection efforts and resolve account issues. Requirements EDUCATION Bachelor's degree in business, operations, or a related field preferred Lean certification, or Lean Six Sigma certification at the Greenbelt is preferred PROFESSIONAL QUALIFICATIONS / EXPERIENCE / SKILLS / PERSONAL CHARACTERISTICS Experience in Collections and Accounts Receivable: Proficiency in using Quick Books Online and advanced skills in Microsoft Office and other relevant software for managing accounts and tracking collections. Strong Communication and Interpersonal Skills: Effective communication is crucial for interacting with customers, explaining billing procedures, and resolving disputes. Highly collaborative style with the ability to respond quickly and effectively to ever-changing situations. Ability to build trusted relationships, listen to issues and help identify potential solutions. A great willingness to learn and teach Problem-Solving and Analytical Skills: Identifying the root cause of overdue payments, resolving billing issues, and analyzing data to improve collection performance. Ability to deliver quality work on a tight deadline with strong organization and priority setting skills. Attention to Detail: Maintaining accurate records, ensuring timely payments, and managing a large volume of customer accounts. Computer Skills: 2 years of proven experience in commercial, operations and manufacturing environments preferred Prior experience in a collection's role or with accounts receivable processes is a must. Benefits LIMITATIONS AND DISCLAIMER The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. In no way does this job description imply that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager/supervisor in compliance with Federal and State Laws. iTi is an equal-opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status, or any other basis prohibited by law. EOE, M/F/D/V

The Collections Specialist is responsible for collections of outstanding past due student accounts receivable and reducing accounts receivable delinquency. This process is done using the telephone, email or fax to research and resolve student billing issues, send collection letters when appropriate and ultimately receive past due payments on accounts. This position will be responsible for: Responsible for calling past due accounts each month. The specialist is expected to independently contact or assist 70-80 students daily primarily by phone to collect past due amounts or resolve inquiries. The specialist follows outlined procedures and uses independent judgment to determine appropriate collection steps. The specialist uses the computer systems to document the activity of individual student accounts. Resolves student-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect student payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to students to encourage payment of delinquent accounts. Mail billings. Position requirements: High School Diploma or GED required; Relevant post secondary training preferred Ability to work independently and to adapt to a fast-changing environment. Strong communication, problem solving and analytical skills required Proficiency in Microsoft Office including Excel, Word and Access. Work with limited supervision and with a high degree of accuracy and attention to detail About our company: Porter and Chester Institute, a leading trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our highly qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer.

Join Our Team as a Collection Specialist at Richman Property Services, Inc.! Richman Property Services, Inc. is seeking a full-time Collections Specialist to join our team in Stamford, CT 06902! If you're enthusiastic, community-driven, and team-oriented, we want you to join our growing family! Position: Collection Specialist Location: Rippowam Park, 431 unit residential property, Stamford, Ct. What we are looking for: * Experience collecting in an affordable, tax credit multi-family residential community * Yardi property management software experience * Bilingual English/Spanish a plus! * Work onsite at Rippowam Park Apartments. The collection specialist's responsibility is to oversee the CT portfolio total of 8 buildings (about 1000 units). About Us: As a leading residential property owner in the nation, we are committed to crafting exceptional living experiences for our residents, instilling pride in their apartment community. Our mission revolves around providing unmatched customer service and fostering a safe, inviting atmosphere. Key Responsibilities: * LIHTC Experience preferred * Reviewing open accounts for collection efforts. * Making outbound collection calls in a professional manner while keeping and improving tenant relations. * Collect tenants' payments in accordance with payment due dates. * Identify issues attributing to account delinquency and discuss the issue with the Property Manager (when needed) regarding tenants which might need to be placed on suspense or sent to an outside collection agency or the customer that may benefit from payment deferrals or whole-term debt restructuring, etc. * Work closely with the Property Manager on those accounts that are trending toward repossession. * Identify issues with billing, pricing, systems, etc., and escalate as needed, including assisting the Accounting Department in resolving any billing or payment misapplication issues. * Maintain and document communication with customers; this includes updating all tenant's comment logs, drafting and sending all Demand, Default, and other Notices to delinquent tenants. * Prepare reports for management. * Work with other departments to ensure that client/customer expectations are being met. * Strong communication skills with internal and external and both writing and interpersonal. Maintain a professional attitude toward the tenants, especially in difficult situations. * Ability to work independently and to adapt to a fast-changing environment * Responsibilities include managing legal, addressing HQS failures and abatements Requirements: * Education: * High School Diploma, 1-2 Years of Experience in Accounts Collections in a Property Management environment highly preferred. Bilingual English/Spanish a plus! Yardi experience also preferred. * Experience: * Minimum of 2+ years of collections experience in leasing industry. * Detail-oriented with excellent communication, organizational, and analytical skills. * Familiarity with Yardi property management software a plus * Knowledge of Fair Housing and Equal Employment guidelines * Experience working with subsidy providers and rental assistance agencies * Skills & Certifications: * Proficiency in Microsoft Suite and Property Management software (e.g., Yardi), strong communication, organizational, and analytical/problem-solving skills * Ability to operate various types of office equipment, i.e., computers, printers, copy machines, telephone systems, and facsimile machines. * Proficient with multiple computer and software programs. * Able to accept supervision, speak clearly and calmly, working towards win/win resolution of issues. Participate in team meetings and/or training sessions. * Exhibit sound judgment, ability to ask appropriate questions, seek guidance and communicate outstanding matters with direct supervisor. Able to prepare reports as requested. * Valid Driver's License required. Benefits: * Competitive pay and comprehensive benefits package * Medical, dental, vision, life insurance, and disability coverage * 401(k) retirement plan with employer match of $0.50 for every $1.00 up to 6% * Opportunities for student loan repayments and tuition reimbursement * Paid sick time, vacation time, and opportunities for career advancement. Join Our Team: If you're seeking a rewarding career opportunity with one of the top Property Management organizations in the country, we want to hear from you! Visit our website at ******************************** to learn more about Richman Property Services, Inc. Please Note: We conduct criminal background and drug screenings as part of our hiring process. Richman Property Services is an equal opportunity employer, providing employment opportunities to all qualified applicants without regard to race, color, sex, religion, national origin, age, disability, or genetic information.

Researches account activity and resolves past due accounts through extensive contact with customers. Duties And Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs. Initiates telephone, written, and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts. Negotiates payment plans with customers; follows guidelines for follow-up on payment plans. Reviews deadlines for collection action events, initiates collection activities. Resolves and/or escalates collection disputes; makes inquiries, researches, and communicates with internal and external customers. Performs severance activities after approvals; stop service, cancellation & container removal. Maintains records of all delinquent accounts by logging collection notes and dispositioning transactions in various collections systems. Performs write-offs, processes payments and recoveries. Handles telephone inquiries from customers. Prepares Collection Reports for Supervision as requested. Other duties as assigned. Qualifications Education and Experience Education: High School Diploma or GED (accredited) Experience: 2+ years previous collections or customer service experience Other Knowledge, Skills Or Abilities Required Basic financial skills including knowledge of commonly used collections practices and procedures. Proficient in working on a PC, and competent in the use of Microsoft Office. Full proficiency in Excel, Outlook, and Word. Ability to interact and communicate effectively, orally and in writing. Possesses a positive attitude. Applicable training/experience in a call center environment with commercial customers and business to business collections or customer service. Job Type: Full-time Temp to hire

The Loan Servicing & Collections Clerk performs a variety of clerical duties and assists with collection activities to service residential mortgages, consumer loans, and sometimes commercial loans. Key Responsibilities Telephone Responsibilities -Answer bank's main phone line promptly (within 3 rings) following quality customer service guidelines -Determine the needs of the caller and route the call to the appropriate person or department -Keep current on branch and department employee locations to minimize call transfers Loan Servicing Responsibilities -Process incoming payments for residential, commercial, and consumer loans -Monitor escrow amounts for homeowners insurance, taxes, and flood insurance -Scan documents to electronic filing system and perform quality control on the scanned files -Provide written payoff letters as requested and process payoffs, including issuance of any overages. Complete the preparation/scanning of mortgage releases and paid loan letters within the required time frame. -Assist with other loan servicing functions as needed Collection Operations • Monitor account payment status and proactively works to keep each borrower's loan payments within the terms set by the bank. Reduce delinquencies by monitoring and contacting borrowers with loans reaching the 30 day mark • Complete all collection contacts, including calls and mail, according to set schedules for past due borrowers • Perform high quality and accurate work in all collections activities • Use collection module to monitor and track conversations with borrowers, as well as to generate the weekly collection report • Follow FNMA Delinquency Management and Default Prevention guidelines. • Stay up-to-date with constant changes and updates of Fannie Mae requirements by reviewing online documentation Receptionist Responsibilities -Greet and direct visitors who come to the West Street reception area -Validate identification for all visitors, provide a badge, and have them sign in on visitor's log; contact appropriate party -Follow security protocols