Collections representative jobs in New York - 2,038 jobs

A health services network in Westchester County is actively seeking a new Inpatient Hospital Biller for a great opportunity. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Analyze reimbursement and ensure adherence to payer contracts Audit and reconcile plan payments, identify variances, and escalate issues Prepare reports on contractual discrepancies and assist with payer negotiations Maintain contract software, fee schedules, and provider escalation files Conduct revenue cycle analysis, trending, and month-end reporting Collaborate with managed care and revenue cycle teams to resolve discrepancies Perform other duties, as needed Qualifications: 2+ years of experience in Hospital Patient Accounting (Patient Financial Services, Patient Accounts) Bachelor's Degree in Business and/or Health Administration Strong understanding of Account Review, Denials, Variances, and Payer Contracts Advanced skills in Excel (Pivot Tables, Formulas, Filters, etc.) Strong communication and problem-solving skills Ability to work independently with minimal training

Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment

Customer Service Coordinator I Corning, NY, Hybrid 11+ Months Contract This is currently a hybrid role with 3 days in the office and 2 days working remotely. Pay Rate - $19.15/hr Details Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM Job Summary The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events. Key Responsibilities Customer Support: Provide exceptional service to internal customers via phone/email/Teams Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries. Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software. Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion. Event Coordination: Assist department groups in planning and executing customer events. Recordkeeping: Maintain accurate records of requests, orders, and communications. Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards. Qualifications: Education: Required: 2-year degree (preferably in business-related fields). Skills: Strong written and verbal communication skills for building positive relationships across all organizational levels. Exceptional organizational and multitasking abilities, with attention to detail. Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly. Experience: Preferred: Previous experience in a call center, customer service, or administrative support role. Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Physician Billing Supervisor of Insurance Follow-Up Healthcare Industry Salary: $65,000 - $80,000 We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment. Key Responsibilities Act as a liaison between upper management and staff. Oversee daily unit operations and workflow. Conduct on-the-job training and provide ongoing staff support. Maintain accounts receivable and productivity reporting. Schedule and assign weekly work direction for staff. Implement and monitor quality control measures, including HIPAA compliance and regulatory updates. Assist with implementation of approved administrative systems and procedures. Monitor operational data and billing-related information. Ensure billing is submitted accurately and in a timely manner. Perform follow-up on open accounts receivable, including payer phone calls and portal reviews. Ensure accuracy of adjustments, balances, and third-party billing. Assist internal and external customers with billing-related inquiries. Handle patient complaints through resolution. Prepare performance evaluations and recommend appropriate personnel actions. Maintain full knowledge of company policies and procedures. Perform additional job-related duties as assigned or as needed in emergency situations. Education & Experience High School Diploma or GED required; college education preferred. Minimum of 3 years of supervisory experience. Combination of education and experience will be considered. Required Skills & Knowledge Strong knowledge of HIPAA regulations and healthcare compliance standards. Proficiency with Epic healthcare applications. Full knowledge of medical terminology, ICD-9/10, and CPT coding. Understanding of New York State third-party regulations. Knowledge of credit and collection practices. Strong organizational, communication, and leadership skills. Computer literacy and ability to manage reporting and data. Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners. Required Certifications Certified Professional Coder (CPC), or Certified Coding Specialist (CCS), or Certified Coding Specialist - Physician (CCSP)

Title: Customer Service Representative Duration: 4 month contract The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: * Contact newly accepted students and their families to welcome them to the program. * Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. * Answer any questions students and families may have about the program and the school. * Assist with the completion and submission of necessary forms and paperwork. * Coordinate with other departments to ensure a smooth onboarding experience. * Maintain accurate records of all communications and interactions with students and families. * Follow up with students and families to ensure all onboarding requirements are met. * Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Required Skills & Experience * High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, preferably in an educational setting. * Excellent verbal and written communication skills. * Strong organizational and time management skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office Suite and other relevant software. * Bilingual skills are a plus.

Job Title : Customer Service Representative Duration : 2+ months contract (Possible extension ) Education : High school degree Shift Details : M-F schedule 9A-5P Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. • They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. • The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.

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Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.

Accounts Receivable Senior Associate About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle. Key Responsibilities Follow up with insurance companies on claim status, underpayments, and denials Resolve denied and underpaid claims promptly Review and interpret Explanation of Benefits (EOBs) Address and correct coding-related denials Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status Analyze AR reports to identify trends and areas for improvement Prepare and present AR reports to management Work with internal teams to resolve claim issues Access EMRs to obtain necessary medical records Post insurance payments and handle recoupments Reconcile client payments monthly Generate and send patient statements Qualifications Strong attention to detail and organizational skills Effective communication skills, especially when working with insurance representatives Proficient in Microsoft Office applications High school diploma or equivalent required Minimum of 2-3 years of experience in healthcare accounts receivable Experience with Epic EMR preferred Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Title: Billing Coordinator Contract Duration: 13 Weeks Shift: 5x8 hours (40 hours in a week) ⦁ Verifies accuracy of billing forms and enters pertinent data in appropriate databases, ensuring timely and optimal reimbursement. ⦁ Investigates account billing inquiries, reviewing documentation for completeness and accuracy, including CPT and ICD-9 coding, physician data, insurance coverage, TOA and other data. ⦁ Prepares appropriate documentation for account inquiry and resolution. ⦁ Maintains a database of account inquiry information and generates reports and summaries as requested. ⦁ Investigates causes for denials and utilizes established protocols to effect satisfactory resolution. ⦁ Communicates with patients and other appropriate parties regarding open accounts, incorrect information, installment payment arrangements, etc. Required Skills & Experience: ⦁ Two to three (2-3) years of Medical billing experience required, including knowledge of Medicare, Medicaid and 3rd party reimbursement as well as ICD-9 and CPT coding. ⦁ Excellent organization skills and demonstrated ability to maintain confidentiality of patient information. ⦁ Demonstrated ability to effectively communicate with patients and staff and to withstand the pressure that may arise in relation to dealing with physicians, the public and staff. ⦁ Demonstrated ability to handle multiple priorities and to deal with individuals under stress. ⦁ Thorough knowledge of medical terminology. ⦁ Demonstrated ability to accurately record financial information required. Preferred Education: ⦁ Bachelor's Degree in finance or accounting preferred. Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking. Key Responsibilities Prepare and submit client invoices, including digital formats, ensuring precision and timeliness Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts Review and interpret custom billing agreements with a critical eye for detail Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation Candidate Profile At least 2 years of experience in billing within a legal or consulting environment Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub) Exposure to international billing practices and currency variations is advantageous Strong analytical skills for interpreting financial data and billing trends Exceptional accuracy and ability to follow complex instructions Professional communication skills across all organizational levels The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

*Shareholder Services Representative - Call Center (Entry Level)* *Schedule:* In-office Monday-Friday (10:00am-6:00pm) + *Mandatory Remote Saturdays* (10:00am-4:00pm ET) *Hours:* 40+ hours/week during peak season *Position Overview* The Shareholder Services Representative is responsible for providing highquality customer service to registered shareholders through both inbound and outbound calls. Using a shareholder call list provided by the client, this individual will educate shareholders on corporate actions, voting options, and relevant proposals, while ensuring all communications are logged accurately and professionally. This role operates in a *fastpaced call center environment*, with an expectation of completing *20-25 outbound calls per hour*. Representatives must be proactive, articulate, and able to multitask while delivering a superior customer experience. *Key Responsibilities* * Make outbound calls to shareholders using clientprovided call lists. * Provide customer service support to registered shareholders via inbound and outbound calls. * Educate shareholders on corporate actions, board proposals, and voting options. * Track, monitor, and report outstanding issues to ensure timely client updates. * Accurately log all call details and interactions into the Access Database. * Assist in the development of campaign themes and messaging to maintain a clear and effective narrative. * Maintain performance metrics in a highvolume call center environment. * Use only the company's tollfree 800 number for all calls (personal phone numbers never appear on caller ID). *Required Skills & Qualifications* * Customer service oriented with strong communication and interpersonal skills. * Ability to multitask effectively between inbound and outbound calls. * Selfmotivated, proactive, and able to stay productive during slower call periods. * Experience or education in *finance, business, or accounting* (required). * Strong professionalism-*zero tolerance for lateness*. * Must be available to work *every Saturday* (10:00am-4:00pm ET). *Experience Level* * *Entry Level*, with related coursework or professional exposure to finance, accounting, or business. *Preferred Skills* * Customer service * Finance or business management * Highvolume inbound/outbound calling * Strong clarity in verbal communication * Ability to meet or exceed call metrics *Disqualifiers* * No relevant experience or education in finance, accounting, or business. * Habitual lateness or reliability concerns. * Degrees unrelated to business/finance (Graphic Design, Fashion, Cosmetology, etc.) *without relevant work experience*. *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements. Essential duties and responsibilities Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations Act as the Ops point of contact for client and business requests Identify, address and escalate Operational Risks incidents Support and Oversee Billing activity Help with budgeting and forecasting of staff resources to align with business growth and trading activity Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations Qualifications Bachelor's degree required, advanced degree or relevant certifications a plus Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator) 5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities. Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only) Familiariry with Clearpar and Loan IQ systems is a strong advantage Strong analytical and problem-solving skills with a track record of mitigating Operational Risk Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire) Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance

Account Representative - Full-Time Company:Firstsource Advantage Pay: $19.00/hour with a Monthly Bonus Structure!! Schedule: Training: Monday to Friday, 8am-5pm Work Hours: Monday to Friday, 8am-8pm M-TH & 8am-5pm F 2 Days out of your work week, you will work till 8pm. The other 3 days will be day shift. About the Opportunity: Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives(Collections). This is more than just a job - it's a chance to build a stable, rewarding career in a supportive and fast-paced environment. What You'll Do: Engage with customers to understand their financial situations and recommend appropriate payment solutions Handle inbound and outbound calls professionally and empathetically Work with compliance in mind by following federal and state regulations Meet performance goals related to call quality, resolutions, and collections metrics What We're Looking For: High school diploma or GED required At least 6 months of customer service or sales experience Stable work history and a professional demeanor Strong communication, problem-solving, and computer skills Ability to manage confidential information with care and discretion Reliable, self-motivated, and goal-oriented Why Join Firstsource? Career Advancement:We promote from within and support your growth Meaningful Work:Help customers take control of their financial future Team-Oriented Culture:Be part of a collaborative and supportive team Skill Development:Learn and grow with hands-on experience in collections and customer service Benefits (Eligible After 90 Days): Medical, Dental, and Vision Insurance 401(k) Retirement Plan with matching Paid Training Monthly Incentives and Recognition Programs PTO Take the Next Step in Your Career Apply today to join Firstsource Advantage and start building a future you're proud of. . . . The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law. It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn. When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awards we've won for shipping to, from, and within Canada. Purolator International provides a "Best in Class" Total Rewards package to employees and their families. Medical & Prescription Drugs (80%+ premium paid by Employer) Employer Funded Health Savings Account (H.S.A) Dental and Vision plans Employer funded Short/Long Term Disability & Life Insurance Accident, Hospital & Critical Illness Plans Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary) Annual Bonus Incentive Plan Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days Paid Holidays 100% Paid Extended Parental/Maternity Leave Program 100% subsidized pay Military/Reserves Leave Program Tuition Assistance Wellness Program Identify Theft Protection Discount Program Pet Insurance Discount Program We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc. Description What will you be doing? The Credit and Collections Representative will be responsible for contacting customers whose account balances are past their contractual payment terms to facilitate the collection of outstanding balances. This function requires use of an ERP system and knowledge of freight invoicing. Where are you located? Jericho, NY What are your hours? Monday - Friday, 8:30am -5:00pm (Hybrid - 3 days in the office) Responsibilities Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers' AR balances within contractual terms. Contact delinquent customers/freight auditors to diagnose reasons for non-payment. Ensure customers/freight auditors receive invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner. Answer and/or direct customer invoice inquiries. Generate and send customer statements by downloading invoice information from AR systems and importing them into an excel format so that data can be manipulated to customer needs. Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts. Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account. Carry out other duties as appropriate and as assigned by their manager. Experience Who are you? 5+ years of collections experience Must have proficiency with MS Office applications. Microsoft Excel skills are necessary. Must have comprehensive experience with Pivot Tables and VLOOKUP. Ability to engage in creative problem solving and effectively adaptability to changes in processes and methodologies. Nice to have Freight Forwarding & Freight Auditor website experience a plus. Project Management experience a plus. Education Minimum Associates' degree in business-related concentration or equivalent work experience. Working conditions under which the job is performed include but are not limited to concentrated visual or auditory attention, repetitive movements (i.e., typing, data entry, communicating via email), heavy volume of data files, extensive sitting during work hours. The base salary range for this role is $58,016 - $70,344. Actual base pay offered may vary depending on job-related knowledge, skills, experience, and other factors permitted by law. Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences. Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require an accommodation during the recruitment process, we will work with you to meet your needs. Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program ***************** Any offer of employment is contingent upon the results of the Company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.

Salary: $21-$24/hr depending on experience Skills: Accounts Receivable Management, Medical Billing, Insurance Denial Resolution, ICD-10/CPT Coding, Microsoft Excel About the Hospitals and Health Care Company / The Opportunity: Join a leading company in the Hospitals and Health Care industry that provides essential management services to medical practices, enabling physicians and therapists to focus on delivering superior patient care. Based in Uniondale, NY, this is a full-time, on-site opportunity for an Accounts Receivable Specialist to take ownership of the A/R and collections processes across a diverse network of practices. You will contribute vital support to financial operations while advancing your expertise in a fast-growing, patient-centered sector. Responsibilities: Oversee accounts receivable management for multiple medical groups, payors, and specialties. Follow up with insurance companies regarding unpaid or denied claims to maximize reimbursement. Resolve claim errors and submit corrected claims for payment. Prepare and submit appeal letters to insurance carriers for contested denials. Identify denial patterns and report payer issues to management. Recommend account adjustments and maintain accurate documentation of collection activities. Support collections efforts in line with company policies, ensuring compliance with legal requirements. Assist team members with additional tasks as needed and maintain knowledge of various billing applications. Must-Have Skills: Minimum high school diploma or equivalent required. At least 2 years of experience in accounts receivable and denial management across multiple insurance carriers and medical specialties. Strong understanding of payers, medical insurance terminology, and managed care regulations. Knowledge of ICD-10 and CPT codes for accurate claim processing. Proficient in Microsoft Excel and Word as well as insurance web portals. Superior customer service and clear communication skills. Ability to meet high productivity and accuracy standards in a detail-oriented environment. Nice-to-Have Skills: Experience with various medical billing applications. Self-starter with strong problem-solving abilities. Strong team player capable of supporting colleagues on additional assignments. Familiarity with local coverage determination policies. Knowledge of collection policies within the healthcare sector.