Collections representative jobs in North Carolina

The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience. Key Responsibilities Greet and assist patients and visitors in a courteous and professional manner Answer incoming calls and direct inquiries to the appropriate department or team member Respond to patient billing questions, explain statements, and provide basic account information Accept and process patient payments; provide receipts and documentation as needed Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes Log and track patient inquiries, correspondence, and documentation in accordance with office procedures Collaborate with billing, clinical, and administrative staff to resolve patient account issues Maintain confidentiality of patient information in compliance with HIPAA and institutional policies Ensure desk and waiting area remain clean, organized, and professional Qualifications Education & Experience: High school diploma or GED required 1-2 years of experience in a healthcare, medical, dental, or customer service setting Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred Background in both dental and medical billing environments strongly preferred Skills & Competencies: Strong interpersonal and verbal communication skills Professional demeanor and commitment to providing excellent customer service Ability to manage multiple tasks and prioritize in a busy environment Proficient in Microsoft Office and comfortable working with databases and digital records Detail-oriented with strong problem-solving and organizational abilities Knowledge of HIPAA and patient confidentiality requirements

**Fully Onsite Role Schedule: Monday-Friday, 8:00 AM-4:30 PM (Month-end overtime availability required) Pay Rate: $22.05/hr We are seeking a detail-oriented Cash Applications Specialist to join our Patient Billing (PB) team. This role is essential in ensuring that all patient payments are posted accurately, promptly, and in compliance with organizational and regulatory requirements. The ideal candidate will have strong attention to detail, a solid understanding of healthcare billing processes, and professionalism when communicating with patients and internal departments. This position plays a key role in supporting the financial health of the organization by maintaining accurate account balances and ensuring efficient revenue cycle operations. Key Responsibilities Payment Posting & Reconciliation Accurately post all payments, adjustments, and denials from insurance companies, patients, and third-party payers into the billing system. Maintain current account balances by ensuring all transactions are recorded promptly and accurately. Reconcile daily deposits, EFTs, and lockbox payments with remittance advice and Explanation of Benefits (EOBs). Identify, research, and resolve discrepancies between posted payments and deposited amounts. Denials & Adjustments Post and categorize denials accurately, including documenting all denial reasons. Apply adjustments and write-offs following established guidelines and authorization processes. Ensure adjustments are properly justified and documented. Compliance & Documentation Maintain complete and compliant documentation according to internal policies and regulatory requirements. Adhere to HIPAA and privacy guidelines to protect patient information. Ensure all payment posting practices align with federal, state, and local regulations. Customer Service & Team Support Collaborate with the customer service team to resolve patient payment inquiries and account questions. Provide clear explanations of account activity, payments, and adjustments. Participate in ongoing training to maintain expertise in cash posting and billing workflows. Qualifications Experience in healthcare billing, cash posting, or revenue cycle operations preferred. Strong attention to detail, accuracy, and organization. Ability to work independently with minimal supervision. Excellent communication and problem-solving skills. Understanding of EOBs, ERAs, payment posting, denials, and adjustments. Commitment to confidentiality and compliance. Additional Details Training: Hands-on, provided by the PB team Environment: Onsite Pay: 19-22.05/hour depending on experience

Title: Administrative Specialist Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees. POSITION SUMMARY: The Administrative Specialist oversees critical office functions in a fast-paced environment, with a primary focus on billing and accounting. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies. Additional duties include answering incoming calls, scheduling, and providing general office support. Success in this role requires proficiency in MS Outlook, Excel, Word, and office equipment, along with strong organizational skills and meticulous attention to detail. ESSENTIAL FUNCTIONS: Answering and directing incoming phone calls to the appropriate personnel or departments. Reviewing and processing work tickets daily to ensure timely and accurate documentation. Handling filing and mailing tasks to maintain organized records and efficient communication. Performing daily, weekly, or monthly invoicing for rentals, lane closures, and flagging operations. Entering data into customer portals as required for accurate tracking and reporting. Assisting with Accounts Receivable (AR) collections to ensure timely payments. Process Accounts Payable (A/P) by reviewing, coding, and processing vendor invoices to ensure timely payments. Reconcile accounts regularly to ensure accuracy and resolve discrepancies in A/R and A/P. Address and resolve billing-related inquiries or issues from clients or vendors. Managing the company's cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps. Serving as a backup to the Onboarder by assisting with tasks related to New Hire Orientation. Following all safety rules and regulations to maintain a safe work environment. Adhering to all company policies and procedures to ensure compliance and consistency. Performing other duties as assigned to support operational needs and team goals. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: High school diploma or GED required; associate degree preferred. 3-5 years of administrative experience required; construction industry experience is a plus. Strong verbal, written, and interpersonal skills. Excellent attention to detail to ensure accurate invoices and payments. Proficient in billing software and accounting systems for processing invoices, payments, and account reconciliation. Strong numerical skills to analyze financial data, resolve discrepancies, and produce accurate reports. Ability to thrive in a fast-paced construction office environment. Strong organizational skills to prioritize workload and meet deadlines. Proficient in MS Outlook, Excel, Word, and office equipment. Knowledge of Vista and TCR software is a plus. EOE Statement RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans Pay Range: $20 - $24 per hour

We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Raleigh area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity. DUTIES and RESPONSIBILITIES: As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA. WHAT YOU NEED TO SUCCEED: LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following: Strong communication and influencing skills Effective listening techniques Patience and ability to manage stress Strong organizational, multi-tasking and time management skills Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations Demonstrated knowledge and understanding of federal, state and local collection laws and regulations All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment. THE IDEAL CANDIDATE WILL HAVE: Strong work ethic - including attendance, dependability and punctuality Have and maintain high standards of professionalism High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed Minimum of 2-years previous collections and call center experience required Minimum 2-years of third-party collections experience Fluent in English required; bilingual in Spanish is a plus Strong attention to detail and goal-oriented Ability to prioritize work and focus consistently on task at hand Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette WHAT WE OFFER: LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan. As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.

Aeroflow Health - Mom & Baby Billing Coordinator (Remote) Schedule: Monday to Friday, 8-5 (EST) Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000's list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We're working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients. The Opportunity The Mom and Baby division specializes in providing maternity related medical equipment billed through insurance. This position will be responsible for resolving claims that have been rejected by insurance and will assist with developing improvements to our collections processes. Your Primary Responsibilities Resolve incoming rejections for the Mom & Baby division Analyze rejection data and insurance payment trends to identify patterns, trends, and the root cause Correct claim data as per payer requirements (e.g., modifiers, diagnosis codes, HCPCS, NPI, etc.) Maintain detailed records of all rejection cases, resolutions, and follow-up actions Verify eligibility, coverage, and authorization when needed to prevent future denials Assist with other projects for claims that have been denied or rejected Collaborate with our billing team and leadership Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality Regular and reliable attendance as assigned by your schedule Other job duties assigned Skills for Success Relentless Curiosity: Proactively seeks out opportunities for process improvements. Entrepreneurial: Identifies and acts on new opportunities with a willingness to take calculated risks. Obsession to Learn: Actively seeks out opportunities to learn and grow and identifies areas for self-improvement. Confidently Humble: Freely admits knowledge gaps and seeks help from team members, and regularly solicits feedback. Strategic: Makes decisions and takes actions with a broader organizational impact. Transformative: Constantly seeks ways to improve and actively pursues growth opportunities. Tech-Savvy: Keeps up to date with modern technology and regularly develops and refines processes within the team. Commitment to People Development: Shows passion for developing talent through regular training and mentoring. Relationship Focused: Proactively builds relationships across the organization. Required Qualifications: High school diploma or GED Ability to understand difference between HCPCS, CPT, and ICD-10 codes Familiarity with payer portals, EDI systems, and clearinghouses Ability to multi-task Exposure to Google suite, Microsoft platforms What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified Inc. 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionBenefits: Holiday Pay Life Insurance 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance This position is responsible for resolving overdue bills. The successful candidate must be able to work independently and possess excellent communication skills including the ability to negotiate. Responsibilities Monitor accounts on a daily basis to identify customers with outstanding payments Notify customers with overdue payments and provide options for repayment Take the lead role in the legal process of securing delinquent payments Investigate billing errors and disputes Create reports to track payments and prioritize accounts having the biggest financial impact on the company Review credit policies and implement revisions when necessary Education and Experience Degree in Accounting, Finance Business Management or equivalent experience 3-4 years of experience in high volume collections Negotiation skills including collection techniques Excellent communication skills, both verbal and written Strong computer skills with proficiency in Microsoft Office, especially excel. Benefits Competitive salary 401(k) including up to a 4% company match Medical, dental and vision insurance Vacation and sick days Holiday Pay

About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career! Notice for California Residents - California Privacy Policy Summary: As a Collections Specialist, you will be the voice of the company when contacting customers via phone or handling incoming calls from customers with questions and matters regarding their account. You will assist customers by providing information about their account, fulfilling requests, and setting up payment arrangements. Key Responsibilities: * Collect, document, and provide account related information accurately during phone interactions with customers and authorized 3rd parties * Negotiate payment terms with customers to resolve account balances * Maintain established levels of quality and efficiency * Learn and adhere to federal laws and state regulations during phone interactions * Contact consumers to offer repayment methods by manually dialing or by using the auto dialer. Work Schedules: * Our contact center operates 8am-9pm (Mon-Thurs), 8am-7pm (Fri), and 9am-5pm (Sat & Sun) * Collection Specialists will have a stable shift (does not vary week to week) resulting in 40 hours per week * Shifts involving work hours after 6pm and weekends receive premium pay * Examples of Current Shifts: * Monday-Friday: 10:30am-7:00pm * Monday-Thursday: 10:00am-9:00pm * Monay-Friday: 9:30am-6:00pm * Tuesday-Friday: 8:00am-4:30am & Saturday's 9:00am-5:00pm * Weekend Shift: Monday's & Friday's 8:00am-7:00pm, Saturday's & Sunday's 9:00am-5:00pm Start Date: January 5, 2026 Training Period: 1/5/2026-1/23/2026 Training Schedule: 8:30am-5:30pm Monday-Friday Skills & Qualifications: * Call center, sales, telemarketing, or customer service experience preferred but not required * Bilingual preferred but not required * Payment negotiation experience preferred but not required * Strong verbal communication skills * Enthusiastic approach to assisting others * Ability to remain professional, objective, and empathetic * Ability to accurate and efficiently perform data entry * Ability to navigate and use multiple systems simultaneously (Collections application, Microsoft Teams, Notepad, phone system workbench, etc What We Offer: * Competitive Salary: Starting at $20.00-$21.00 per hour based on * Monthly Commission: uncapped commission on top of their regular salary through a structured incentive program * Eligible for Collection Specialist leveling promotion as soon as 6 months * Long term career growth - over 60% of all company openings are filled by internal promotion * Annual merit increase based on performance * Comprehensive healthcare benefits which include wellness discounts, company provided Health Savings Account contributions of up to $1600, and free preventative drugs for chronic medical conditions. * On-site clinic with nurse practitioner * Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, life insurance, and pet insurance. * Safe Harbor 401k plan with company contributions up to 4.5%. * Casual work environment * On-site fitness center * Company paid downtown parking worth up to $1000 annually * Opportunities to give back to the community by participating in civic and charity events with colleagues. * Employee Referral Bonus Program * Dependent Scholarship Program * Tuition reimbursement program of up to $5000 annually (some restrictions apply) * Special awards, contests, and ad-hoc incentives * Ability to work with phenomenal talent and friendly team of professionals Educational Requirements: * High School Diploma or GED required Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Collections Specialists (Account Resolution Representative) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts. **Veterans and Military Spouses Encouraged to Apply** Duties include but are not limited to: Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity Utilize negotiating and customer service skills to achieve positive results Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: 1+ years' experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties Ability to enter and update data on company and/or client systems in an accurate, timely manner Ability to work successfully in a fast-paced, deadline-oriented environment Strong organization skills. The ability to work on multiple tasks simultaneously Focus upon customer service and deliverables Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires Ability to work successfully and cooperatively within a team-based environment Internet Requirements: The minimum internet speed requirements for remote work are as follows: Broadband internet connection (No DSL, or Dial Up) Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: Non Bilingual: $15.00/hr plus monthly commission opportunities Bilingual: $17.00/hr plus monthly commission opportunities $500 guarantee monthly bonus for the first 90 days Schedule: Monday through Thursday, three days from 9:00am - 6:00pm, one evening from 12:00pm - 9:00pm, Fridays from 9:00am - 6:00pm with one closing shift per month from 11:00am - 8:00pm, and one Saturday per month from 10:00am - 2:00am EST. We Offer a Comprehensive Benefits Package: Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts Paid time off starting at 90 days and annual profit sharing 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day Family Friendly Events Wellness Programs/Gym Reimbursement All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer . All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NMRequirements:

Part-time Description The Collections Specialist is responsible for managing and executing the YMCA's accounts receivable collection processes in a professional, courteous, and effective manner. This role ensures timely and accurate collection of outstanding balances, maintains clear and supportive communication with members and participants, and upholds the YMCA's mission and commitment to community service while enforcing sound fiscal practices. OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. BENEFITS PACKAGE: We believe meaningful work deserves meaningful perks! As a full-time exempt team member, you'll enjoy a comprehensive benefits package that includes flexible medical, dental, and vision plans, supplemental insurance options, paid training, generous PTO, and an HSA match. You'll also receive a complimentary nationwide YMCA family membership, exclusive discounts on YMCA programs like swim lessons and camps, and access to our YMCA Retirement Plan-so you can grow, thrive, and plan for your future while making a difference every day. ESSENTIAL FUNCTIONS: Monitors and manages outstanding accounts receivable, including membership, childcare, programs, and other service fees. Contacts members and program participants with delinquent accounts via phone, email, and letters. Arranges and negotiates payment plans in accordance with YMCA policies. Documents all communication and collection activities in the member management system. Collaborates with branch staff to ensure timely and accurate resolution of member account issues. Escalates accounts appropriately for further action, including collection agencies, when necessary. Prepares regular reports on past-due accounts and collection progress for leadership and finance team. Assists in maintaining member confidentiality and a high standard of customer service. Identifies trends and recommends improvements in billing and collection procedures. Provides backup support for front desk operations or membership staff as needed during peak periods. Help maintain a positive, inclusive workplace culture reflective of YMCA values. LEADERSHIP COMPETENCIES: Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates the ability to understand and manage emotions effectively in all situations. Requirements QUALIFICATIONS: High school diploma or equivalent required; Associate's degree in business, accounting, or related field preferred. Minimum of 2 years of experience in accounts receivable, billing, or collections; nonprofit experience a plus. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite; experience with member or donor management systems (e.g., Daxko, Salesforce) preferred. Strong attention to detail, organizational skills, and ability to maintain confidentiality. Demonstrated ability to resolve conflicts with professionalism and empathy. Bilingual abilities are a plus. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods and communicate effectively. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds, must be able to see and hear, and respond in any emergency. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Job Title: Collection Specialist Job Code: COL SPEC FLSA Status: Part-time, Non-exempt Job Grade: 08 (2024) $39,630 - $49,538 Reports to: Director of Finance Revision Date: 11/2025 Leadership Level: Leader Primary Function/Department: Corporate Salary Description $19.05 - $23.82 / Hour

We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America! As a Collections Specialist, you will have the following duties: Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires Meet established collection objectives monthly Collect and manage past due accounts for moderate to large sized business customers Use various computer systems simultaneously Build and maintain strong customer relationships and problem solve with the customer Preparation of monthly collection reports and recommendations on credit memos and write off activities Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts Review and comprehend contractual agreements with customers that govern the servicing relationship Job Description WHAT IT TAKES TO CATCH OUR EYE: 3+ years of experience in B2B collections Ability to overcome objections and offer solutions to resolve potential roadblocks Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management Relationship-builder and strong listening skills Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments Demonstrates integrity and the highest ethical standards in all aspects Ability to learn complex systems, process quickly and be able to convey that knowledge to others Qualifications BONUS POINTS FOR: Bachelor's degree in Finance, Accounting, Business, or related field Telecommunications industry experience #LI-MH1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us! This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday. The Role: This position includes, but is not limited to, the following responsibilities: Manage the Payment Experience Work with both internal and external customers to resolve resident payment issues Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner Communicate effectively and consistently with all Residents until account resolution Review all new move in balances to ensure accurate ledger charges and payments . Inform all residents of Evergreen's payment policies, procedures, and their contract obligations Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements Review all ledgers, notices, leases etc. for accuracy prior to distribution Manage Notice to Pay or Quit Process in a thorough, consistent, and timely Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month Prepare eviction files on notices of non-compliance when needed Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc. Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations Collaborate with appropriate field team when needed to schedule Occupancy Checks Follow up with legal on eviction progress until resolution Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law Communication & Culture Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency Troubleshoot customer inquiries and work towards one-step resolution Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service Be a collaborative, cooperative team member, assisting when needed with team projects and processes Qualifications and Experience High school diploma or GED required 1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions Excellent Customer Service Skills required, strives to consistently meet and exceed service standards Must be able to deal with situations and issues proactively and persistently Excellent verbal and written communication skills required Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel Extremely organized with impeccable detail orientation Good time-management, able to consistently meet goals and deadlines without sacrificing quality Ability to work effectively under pressure and operate in a fast-paced work environment We seek applicants who are proactive, self-directed, and highly motivated. Additional Information. The role will require: Regular typing, talking, hearing, seeing, reaching, and repetitive motion Routine use of standard office equipment and computers That all duties are performed in a professional and safe manner Standard workdays are Monday through with occasional evening and weekend overtime hours Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading. About Evergreen Residential Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City. The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen. Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health. Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions. Equal Opportunities and Other Employment Statements We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Job Description Killingsworth Environmental is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team. Principal Responsibilities Provide stellar customer service from the greeting to the conclusion of the call. Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers. Contact clients to discuss their overdue payments. Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies. Manage delinquent accounts for debt collection efforts. Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Help customers understand their account ensuring satisfaction. Monitor and respond to customer emails. Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts. Forward call for cash payments that are received to the Customer Service Center. Document and escalate infractions reported by our customers. Comply with all company policies and procedures with all employees. Encourage and foster a harmonious workplace with a positive attitude. Collaborate with team members as needed. Maintain acceptable attendance and tardiness records. Other duties as assigned Preferred Qualifications: Exceptional verbal and written communication skills Committed to accuracy Ability to demonstrate flexibility when needed Ability to work effectively in PestPac Exceptional customer service disposition Job Posted by ApplicantPro

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable Analyze aged trial balance of accounts receivable Communicate with customers and negotiate repayment terms Respond to customer inquiries on a timely basis Reconciliation of accounts receivable Prepare special reports as required Prepare and recommend credit files Monthly reporting and journal entries JD Edwards and other system support for the Credit Department Credit department processes support and improvement Qualifications Knowledge/Skills Required Outstanding customer service Outstanding communication and negotiation skills Excellent analytical skills Ability manage time effectively and efficiently Ability to handle multiple assignments and high stress situations with professionalism Credit and accounts receivable experience preferred Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards College degree or equivalent experience is required and University degree is an asset Accounting knowledge (university course or equivalent) Additional Information For more information, Please contact Shobha Mishra ************ sent me your resume shobha.mishra ATartechinfo.com

The Collections Specialist works directly with the Curator of Collections for the Historic Resources and Museum (HRM) Program on collections management tasks such as inventory, record-keeping, moving objects, and database entry. Assists Curator of Collections in maintaining records of accession, condition, and location of more than 27,000 objects in the HRM Program Collection. The candidate will be required to have a driver's license because of the necessity to travel between the various locations within the Historic Resources and Museum Program. About Us: The Historic Resources and Museum Program oversee operations, programs, and collections at all of the City of Raleigh-run, attractions, historic sites and museums. These include: The City of Raleigh Museum, Dr. M.T. Pope House Museum, John P. "Top Greene African American Cultural Center, Mordecai Historic Park, the Raleigh Trolley, Latta University Historic Park, Moore Square, Pullen Park, Tucker House, the Borden Building and Stone Circle at Fletcher Park, and Fred Fletcher Amphitheater.This position provides support for collections management projects focused on cataloging, photographing, inventorying, numbering, and/or rehousing a variety of objects. Other activities include exhibit maintenance, environmental monitoring, and artifact research. Minimum Qualifications: High School diploma and the equivalent of 3 semesters of college credit with a focus in history, art history, or a related field. A valid NC Driver's License and a safe driving record required. Effective oral and written communication, attention to detail, and time management skills required. Preferred candidates have: * Basic knowledge of proper artifact handling and museum documentation. * Experience working in a museum, historic site, gallery, or related field. * Experience using museum collections management software including PastPerfect. * Experience monitoring the environment of exhibit and storage spaces. * Experience in conducting a museum collections inventory. ADA and Other Requirements: Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions: Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Job Responsibilities ***Immediate Interviews and start - Interviews scheduled June 26 - June 29th Marketing firm is seeking a professional and outgoing Corporate Collections Specialist to help us ensure timely payments and build lasting relationships with customers. To excel in this position the ideal candidate needs to be able to communicate well with others, be detail and goal orientated and maintain quality and accuracy. Essential Job Duties • Make collection calls to customers • Update and consult with management regarding status of accounts. • Send collection letters according to company policy and submit accounts to outside collection agency as needed. • Maintain collection notes in respective systems. • Assist with processing customer payments • Work with customers and branch to reconcile and resolve disputed accounts Skills Required High School diploma required / Accounting degree preferred but not required with proven experience Willingness to learn and grow within the position Have excellent written and oral communication skills Must be proficient in Microsoft office software and other commonly used office equipment Must be able to work well with others and have excellent customer relations skills

Collections Specialist - L1 Duration: 12.05.2016 - 06.09.2017 Pay rate: $16.51 Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable Analyze aged trial balance of accounts receivable Communicate with customers and negotiate repayment terms Respond to customer inquiries on a timely basis Reconciliation of accounts receivable Prepare special reports as required Prepare and recommend credit files Monthly reporting and journal entries JD Edwards and other system support for the Credit Department Credit department processes support and improvement Qualifications Knowledge/Skills Required: Outstanding customer service Outstanding communication and negotiation skills Excellent analytical skills Team Player Ability manage time effectively and efficiently Ability to handle multiple assignments and high stress situations with professionalism Credit and accounts receivable experience preferred Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards College degree or equivalent experience is required and University degree is an asset Accounting knowledge (university course or equivalent) Additional Information All your information will be kept confidential according to EEO guidelines.

Title: Administrative Specialist Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees. POSITION SUMMARY: The Administrative Specialist oversees critical office functions in a fast-paced environment, with a primary focus on billing and accounting. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies. Additional duties include answering incoming calls, scheduling, and providing general office support. Success in this role requires proficiency in MS Outlook, Excel, Word, and office equipment, along with strong organizational skills and meticulous attention to detail. ESSENTIAL FUNCTIONS: Answering and directing incoming phone calls to the appropriate personnel or departments. Reviewing and processing work tickets daily to ensure timely and accurate documentation. Handling filing and mailing tasks to maintain organized records and efficient communication. Performing daily, weekly, or monthly invoicing for rentals, lane closures, and flagging operations. Entering data into customer portals as required for accurate tracking and reporting. Assisting with Accounts Receivable (AR) collections to ensure timely payments. Process Accounts Payable (A/P) by reviewing, coding, and processing vendor invoices to ensure timely payments. Reconcile accounts regularly to ensure accuracy and resolve discrepancies in A/R and A/P. Address and resolve billing-related inquiries or issues from clients or vendors. Managing the company's cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps. Serving as a backup to the Onboarder by assisting with tasks related to New Hire Orientation. Following all safety rules and regulations to maintain a safe work environment. Adhering to all company policies and procedures to ensure compliance and consistency. Performing other duties as assigned to support operational needs and team goals. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: High school diploma or GED required; associate degree preferred. 3-5 years of administrative experience required; construction industry experience is a plus. Strong verbal, written, and interpersonal skills. Excellent attention to detail to ensure accurate invoices and payments. Proficient in billing software and accounting systems for processing invoices, payments, and account reconciliation. Strong numerical skills to analyze financial data, resolve discrepancies, and produce accurate reports. Ability to thrive in a fast-paced construction office environment. Strong organizational skills to prioritize workload and meet deadlines. Proficient in MS Outlook, Excel, Word, and office equipment. Knowledge of Vista and TCR software is a plus. EOE Statement RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans Pay Range: $20 - $24 per hour

Job Title: Data Collector Pay: $18 per hour Are you looking for a stable working environment with paid training and room to grow within a company? Apply Now! We are looking for a dedicated and professional Data Collector to join our team. In this role, you will be responsible for collecting and verifying data in the field, interacting with property owners and tenants, and ensuring that all collected information is accurate and complete. You will also take photos of properties and contribute to maintaining high standards of professionalism and safety in all work completed. The ideal candidate will have strong interpersonal skills, attention to detail, and a commitment to meeting production and quality standards. *Employees in this role have the opportunity to advance into an Appraiser position; however, they must first complete comprehensive training in appraisal practices and demonstrate proficiency in performing property reviews. Advancement is contingent upon successfully passing the North Carolina Department of Revenue's certification exam. This progression is optional-employees may choose to continue in data collection or, where available, assist with tasks such as processing new construction permits, depending on the needs and structure of the assigned county.* Key Responsibilities: Data Collection & Verification: Collect and verify property data in the field to ensure accuracy and completeness for assigned projects. Property Interaction: Interact with property owners and tenants in a professional manner during field visits, addressing any questions or concerns they may have. Photographic Documentation: Capture clear and accurate photos of properties as required by the project, ensuring proper documentation of key features. Professionalism & Safety: Maintain a high level of professionalism in all interactions and ensure all work is completed safely, adhering to company and safety guidelines. Production & Quality Standards: Meet daily production targets and quality standards for data collection and reporting, ensuring timely and accurate completion of assigned tasks. Assistance with Training: Assist the Data Collection Supervisor (DCS) with the training of new staff, ensuring that proper field data collection procedures are followed. Temporary Management Support: Fill in for management in short-term activities as needed, providing support to meet project demands. Quality Control Support: Assist the Data Collection Supervisor with quality control on a temporary or part-time basis, reviewing collected data and ensuring it meets project requirements. Other Duties: Perform additional duties and responsibilities as assigned by the Data Collection Supervisor, Associate Project Manager (APM), or Regional Project Manager (RPM). Qualifications: High school diploma or equivalent required; further education or training in data collection or related fields is a plus. Basic math skills Previous experience in field data collection or a similar role is preferred. Strong interpersonal and communication skills, with the ability to engage with property owners and tenants in a courteous and professional manner. Ability to work independently and in a team environment. Strong attention to detail and commitment to accuracy in data collection and documentation. Ability to meet production goals and maintain high standards of quality. Familiarity with basic photo documentation tools (e.g., smartphones). Must be able to handle physical work in the field, including traveling to multiple properties and working in various weather conditions. A valid driver's license, car insurance, and reliable transportation are required. Benefits Cell phone allowance Opportunities for career advancement within the company Daily car allowance while in the field 401(k) with company matching. Paid time off (PTO) & Sick leave Paid Holidays Health, Dental, and Vision Insurance Work Environment: Full-time position with regular travel to various properties within the assigned area. Outdoor and field-based work, requiring flexibility to adapt to changing environments and weather conditions. Schedule: 8 hour shift Monday to Friday License/Certification: Driver's License (Required) *This position is for a countywide reappraisal, not a county position*