Customer Service Representative
Collections representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
Ops Professional/ Senior Billing Specialist
Collections representative job in New York, NY
We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry. The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels. The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs.
This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients.
End-to-End Billing Management
Lead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles.
Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures.
Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms.
Data Management & Reconciliation
Aggregate AUM/holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems.
Perform in-depth reconciliations between:
Custodian feeds
Internal books & records
Pricing & NAV systems
CRM/contract repositories
Identify and resolve discrepancies proactively to ensure accurate billing outputs.
Billing System Operations
Operate and enhance workflows in billing engines such as:
Revport
Eagle/Advent APX Billing
Salesforce (contract modules)
Workday Financials or Oracle/NetSuite billing modules
Configure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform.
Partner with technology teams to drive automation and reduce manual touchpoints.
Invoice & Reporting
Generate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships.
Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls.
Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability.
Process Governance & Client Interaction
Serve as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance.
Enhance billing policies, documentation, SOPs, checklists, and control frameworks.
Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts.
Qualifications & Skills
Mandatory Experience
8+ years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization.
Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics.
Technical & Tool Proficiency
Experience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines).
Familiarity with data extract and reconciliation tools:
Alteryx
Power BI / Tableau
Excel (advanced - macros, pivoting, lookups, modeling)
Experience with document management or contract systems (e.g., Salesforce, SharePoint).
Functional Expertise
In-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds)
Strong command of fee structures: standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms.
Knowledge of billing-related controls, audit trails, and compliance requirements.
Soft Skills
Exceptional attention to detail and accuracy in a high-stakes financial environment.
Strong analytical and problem-solving mindset.
Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients.
Ownership mindset with ability to thrive in fast-paced, deadline-driven environments.
Preferred Experience (Nice to Have)
Background in hedge fund or private equity fee calculations.
Exposure to custodial billing for platforms.
Experience in revenue assurance or fee leakage analysis.
Prior involvement in migration or system-implementation projects for billing engines.
Billing Specialist
Collections representative job in New York, NY
📢 Hiring: Legal Biller - Chicago, IL
What you'll do:
Manage billing using Aderant
Navigate e-billing platforms like a champ
Prepare and review invoices for accuracy
Resolve billing discrepancies and client inquiries
Collaborate with attorneys and finance teams to ensure compliance
Maintain billing guidelines and stay on top of client requirements
What's in it for you:
💰 Competitive salary up to $95K
📈 Growth opportunities in a fast-paced environment
Customer Service Representative
Collections representative job in New York, NY
Job Title: Customer Service Representative
Duration: 3 + Months (possible extension)
Pay rate: $18/hr on w2
We are seeking a detail-oriented and customer-focused professional to manage order processing, customer communications, and administrative support. This role ensures accurate order handling, timely issue resolution, and strong coordination with internal teams.
Key Responsibilities
Process customer orders received via EDI, email, and phone accurately and in a timely manner
Document and communicate all order changes or revisions to the appropriate departments
Provide required documentation to operations and warehouse teams
Maintain clear communication with customers regarding pricing discrepancies, stock availability, and potential shipping delays
Ensure all customer-related documentation is complete, accurate, and properly filed
Process RMAs and credits; coordinate with customers and finance as needed
Oversee and manage PaperVision system
Attend and participate in meetings as required
Additional Responsibilities
Answer incoming calls and provide customer assistance
Manage and resolve customer complaints; escalate to supervisors when necessary
Provide customers with missing or replacement documents (invoices, BOLs, etc.)
Support the sales team with customer and order-related needs
Greet visitors, screen calls, and relay messages to appropriate staff
Monitor facility access to ensure entry is limited to authorized employees and vendors
Complete special projects and miscellaneous customer care tasks as assigned
Prepare reports and maintain required documentation
Job Requirements
Education
High School Diploma or GED required
Experience
1-2 years of related experience and/or training, or an equivalent combination of education and experience
System implementation experience preferred
Knowledge, Skills & Abilities
Proficiency in Microsoft Excel, Outlook, EDI systems, IDS systems, and Power Sell software
Strong verbal and written communication skills
Effective time management and organizational skills
10-key data entry proficiency
Language Skills
Ability to read and interpret safety rules, procedures, and operating instructions
Ability to write routine reports and correspondence
Ability to communicate effectively with customers and employees
Math Skills
Ability to perform basic arithmetic with whole numbers, fractions, and decimals
Ability to calculate rates, ratios, and percentages and interpret graphs
Reasoning Skills
Ability to follow written, verbal, and diagram-based instructions
Ability to solve problems involving multiple variables in standard situations
Strong judgment and ability to work independently when supervision is limited
Customer Service Representative
Collections representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Commercial Lines Customer Service Representative
Collections representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer Service Representative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Supervisor Physician Billing Follow Up
Collections representative job in Melville, NY
LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a SUPERVISOR OF PHYSICIAN BILLING FOLLOW UP position. Ideal candidates have 5 years of physician billing follow up experience in a fast paced environment. The role is on-site 5 days/week. Compensation includes a full benefits package including health, dental and vision insurance. Annual compensation will range from $65-$80K.
Education:
High School Diploma or GED - College Preferred
3 years of Supervisory Experience
Skills:
Maintains current industry knowledge including HIPAA regulations.
Proficiency in EPIC.
Full knowledge of ICD9/10 and CPT coding.
Knowledge of NYS Third Party Regulations.
Expertise in credit and collection practices.
CPC, CCS or CCSP REQUIRED
***Must be authorized to work in the U.S. without employer sponsorship.***
If you or someone in your network fit this profile and would like to apply for this position, please submit your application alongside your resume using the link in this posting.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
#LHH / #JobOpening / #HiringNow / #NowHiring / #Hiring / #WorkWithUs / #JobAlert / #JobSearch / #JobVacancy / #CareerOpportunity / #HotJobs / #JoinOurTeam / #JobSeekers / #CareerGoals / #JobHunt / #HealthcareJobs / #NewYorkJobs / #USJobs
(Healthcare) Accounts Receivable Associate
Collections representative job in New York, NY
Accounts Receivable Senior Associate
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denials
Resolve denied and underpaid claims promptly
Review and interpret Explanation of Benefits (EOBs)
Address and correct coding-related denials
Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
Analyze AR reports to identify trends and areas for improvement
Prepare and present AR reports to management
Work with internal teams to resolve claim issues
Access EMRs to obtain necessary medical records
Post insurance payments and handle recoupments
Reconcile client payments monthly
Generate and send patient statements
Qualifications
Strong attention to detail and organizational skills
Effective communication skills, especially when working with insurance
representatives
Proficient in Microsoft Office applications
High school diploma or equivalent required
Minimum of 2-3 years of experience in healthcare accounts receivable
Experience with Epic EMR preferred
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
Billing Specialist
Collections representative job in New York, NY
Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking.
Key Responsibilities
Prepare and submit client invoices, including digital formats, ensuring precision and timeliness
Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts
Review and interpret custom billing agreements with a critical eye for detail
Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements
Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation
Candidate Profile
At least 2 years of experience in billing within a legal or consulting environment
Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub)
Exposure to international billing practices and currency variations is advantageous
Strong analytical skills for interpreting financial data and billing trends
Exceptional accuracy and ability to follow complex instructions
Professional communication skills across all organizational levels
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Collections Specialist
Collections representative job in Hauppauge, NY
Hours: 20-30 hours per week (ideally 4 days per week)
Duration: Approximately 6-month temporary assignment (with possibility of extension)
Primary Responsibilities
Handle inbound B2B customer calls for Accounts Receivable (AR) inquiries.
Assist with various AR tasks, including:
Dispute notices
Payment notices and processing
Invoice and statement requests
Internal task creation
Provide excellent customer service during all interactions.
Qualifications
Minimum of 6 months of experience in a Credit/Collections role.
Must possess a strong phone presence.
Online Customer Service Representative
Collections representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Customer Service Representative
Collections representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Billing Coordinator
Collections representative job in New York, NY
The Billing Coordinator is responsible for compiling, managing and executing attorney billing.
Responsibilities
Compile and process a high volume of attorney bills to clients on a monthly basis
Review and edit pre-bills in response to attorney and secretary requests
Apply retainer/on-account funds as directed by attorney and as per Firm policy
Process write-offs following Firm policy
Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner
Submit invoices electronically and assist in resolving issues that might arise
Review and verify accuracy of billing supporting documentation as required
Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner
Identify and resolve billing inaccuracies
Create billing schedules and various other billing analyses as required
Effectively interact and communicate with attorneys, secretaries and clients
Distribute monthly partner reports
Review and update comments for reports distributed to the Finance Committee and Partners
Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues
Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances
Observe confidentiality of client and Firm matters
Provide backup assistance as needed
Assist with special projects as needed
Perform other duties as assigned
Required Skills
Ability to effectively communicate and present information verbally and in writing
Ability to work effectively as an individual and within groups
Ability to use an accounting calculator
Proficiency in MS Office Suite, particularly in Excel
Must be detail oriented and organized
Ability to work with a high degree of accuracy
Excellent analytical and problem-solving skills
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
Ability to adapt to all work situations in order to achieve desired results
Flexibility to work additional hours as needed
Required Experience
1 to 2 years of billing experience in a large law firm required
Preferred Experience
A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred
Knowledge of 3E billing system or comparable billing program preferred
Required Education
High School diploma or GED equivalent
Preferred Education
Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience
Salary Information
NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Hybrid
Auto-ApplyBilling Coordinator - Garden City
Collections representative job in Garden City, NY
The Company
Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.
The Position
Friedman Vartolo LLP is seeking a Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires.
This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required.
Responsibilities
Request and receive approval from clients to bill excess fees
Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives
Thoroughly review case management system to ensure accurate billing of work completed
Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals
Communicate with attorneys and paralegals to ensure timely and accurate billing
Assist in resolving billing inquiries and issues
Maintain detailed, accurate and up to date billing records
Review and prioritize unbilled fees and costs based on case activity and client deadlines
Work independently on assigned workload but also be able to collaborate with team members
Assist managers with other billing, A/R and A/P tasks as needed
Requirements
Comfortable working with numbers
Proficient with Microsoft Excel and other Office applications
Superior organizational, resourcefulness, multi-tasking and time management skills
Excellent written and verbal communication skills
Ability to determine areas of weakness and find creative solutions to improve efficiency
Experience in legal billing or foreclosure default processing a plus
Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations.
Location
This position is located in our Garden City office.
Senior Billing Coordinator
Collections representative job in New York, NY
Job Description
Title: Senior Billing Coordinator
Salary: $75,000 - $90,000
Essential Duties and Responsibilities
Review, edit and generate client invoices for assigned billing attorneys; work closely with assigned attorneys and administrative assistants in order to achieve goal of producing invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies; process bills through our billing system and, if required, submit electronically via the designated 3rd party e-billing system.
Primary responsibilities include:
Advise partners on existing client billing arrangements and assist with the monitoring/tracking of same.
Meet with assigned attorneys to review unbilled time and ensure that status comments are up to date.
Prepare bills based on the client's requirements and provide appropriate documentation and exhibits if needed.
Submit invoices via electronic 3rd party e-billing system while meeting client requirements.
Perform bill audits, review BIM for accuracy and process bills into the billing system.
Research and respond to any attorney or client billing related inquiries.
Work with collections team to review and resolve unpaid invoices.
Follow-up with assigned billing attorneys when invoices are not returned for finalization.
Education and/or Experience
Bachelor's Degree preferred.
5 years previous experience
Legal Billing Coordinator
Collections representative job in Hackensack, NJ
A prestigious Am 100 law firm, is seeking a Billing Coordinator. Responsibilities include:
Preparing and editing client invoices according to firm policies and client specifications.
Managing E-billing procedures effectively.
Ensuring the accuracy of billing data and that all billable activities and expenses are recorded.
Collaborating with attorneys, paralegals, and other staff to resolve billing issues.
Addressing client inquiries about billing and payments.
Processing write-offs in compliance with firm policy.
Generating complex bills promptly, including handling multiple discounts by matter, split-party billing, and electronic bill preparations.
Managing a high volume of monthly bills.
Maintaining effective communication with attorneys, staff, and clients.
Creating new billing formats as required and assisting with the preparation of periodic billing reports for management.
Required Skills:
Minimum of 3 years of direct billing experience in a law firm environment.
Experience with Elite 3E, Aderant, or similar accounting software.
Proficient in Microsoft Office.
Excellent multitasking, prioritization, and organizational skills.
High attention to detail and ability to work efficiently under pressure.
Proactive in anticipating work needs and able to operate with minimal direction.
Willingness to work flexible hours, including possible weekends or evenings.
This position demands someone who can perform at high levels in a dynamic work environment and adapt quickly to changing priorities.
Hybrid schedule - 3 days onsite, days are determined by Dept Chief
Billing Coordinator - Law firm exp. Required
Collections representative job in Hackensack, NJ
Responsibilities:
Compile and bill attorney hours to clients every month.
Reviews and edits pre-bills in response to attorney and assistant requests.
Apply retainer funds as directed by attorney.
Process write-offs following Firm policy.
Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills).
Ability to handle a high volume of bills per month.
Ability to effectively interact and communicate with attorneys, assistants, and clients.
Review and verify accuracy of billing and supporting documentation as required.
Research and respond to inquiries regarding billing issues and problems.
Create new billing formats as needed.
Create billing schedules and various other billing analyses as required.
Creates and prints final client billing.
Creates and distributes monthly reports.
Is familiar with and applies Firm billing policies.
Ensures strict confidentiality at all times.
Assists with special projects as needed.
Requirements
4+ years of hands-on billing experience in a law firm.
Elite 3E, Aderant (or equivalent accounting software) experience.
Demonstrated proficiency with MS Office.
Ability to multi-task and prioritize.
Ability to organize work flow and use time efficiently.
Ability to show strong attention to detail.
Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings.
Auto-ApplyBilling Coordinator
Collections representative job in New York, NY
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
IND-1
Billing Coordinator
Collections representative job in New York, NY
Department: Finance
Reporting Structure: Reports to the Billing Manager
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We are seeking a detail-oriented and highly organized Billing Coordinator to join our Finance team. As a Billing Coordinator, you will play a vital role in ensuring accurate and timely billing processes. Your primary responsibility will be to manage and coordinate the billing activities of our organization. If you have excellent attention to detail, strong analytical skills, and a passion for providing exceptional customer service, we would love to hear from you!
Responsibilities:
Manage and coordinate the billing process from start to finish
Review and verify accuracy of billing data and invoices
Prepare and send invoices to clients
Follow up on outstanding payments and resolve any billing discrepancies
Maintain billing records and documentation
Generate financial reports related to billing activities
Collaborate with cross-functional teams to ensure smooth billing operations
Provide support to clients and internal stakeholders regarding billing inquiries
Stay up-to-date with industry trends and best practices in billing processes
Qualifications and Skills:
High school diploma or equivalent; Bachelor's degree in Finance or related field is preferred
Proven experience as a Billing Coordinator or similar role
Strong knowledge of billing processes and procedures
Proficient in using billing software and MS Office applications
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to prioritize and manage multiple tasks effectively
Exceptional customer service and communication skills
Ability to work independently and collaboratively in a team environment
If you are looking for a challenging role in a dynamic and fast-paced environment, this is the perfect opportunity for you. Join our team and contribute to the success of our organization!
Billing Coordinator (Law Firm Experience)
Collections representative job in Newark, NJ
Job Description
Billing Coordinator - Nationwide (Hybrid)
What You'll Do:
Manage attorney billing processes, including prebill edits and final client invoices.
Process write-offs, retainer applications, and complex billing matters.
Respond to billing inquiries and maintain procedural documentation.
Generate monthly billing reports and assist with special projects.
Work with attorneys, staff, vendors, and clients to resolve billing-related matters.
What You'll Bring:
2-3 years' billing or accounting experience in a law firm.
Familiarity with 3E software preferred.
Proficiency in Microsoft Office Suite.
Ability to manage a high billing volume with accuracy.
Strong communication skills and professionalism.
Knowledge of billing platforms (TyMetrix, CounselLink, Tracker, Datacert) a plus.