Collections representative jobs in Ohio

Performs a variety of routine and specialized functions involving customer service, contract administration, computerized report generations, and files and database maintenance. Prepares sales, management and administrative correspondence. Provides interface between the laboratory and the Corporate Office for administrative tasks. Position Responsibilities: Reviews purchase order records/contract review. Matches packing slips to the proper purchase orders and equipment for receiving as well as lab transfer receiving. Enters data, updates and completes work orders. Sets-up and maintains customer records (creates new C# if needed) and updates profiles as needed. Emails customers. Prepares contract reports, as required to obtain additional funding and or per customer request. Maintains capital equipment files. Updates equipment lists and other associated reports (equipment moves from one account to another, equipment ID# merges, etc) Trains part-time and other clerical employees, as required. Composes and types memos, reports and other correspondences. Answers the telephone and directs calls to the appropriate person. Orders parts as required and maintain records, reconcile and prepare for payment. Notify contract customers in advance of contract expirations in order to get the equipment list updated and quotations prepared so there is no lapse in contract coverage or revenue. Contact customers with quotations, equipment status and approvals. Salary Range: $19/hr to $20/hr; The salary may be negotiable based on experience, education, geographic location, and other factors. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to : Medical insurance Dental Insurance Vision assistance To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Employment Type: Full-time contract-to-hire Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support. Key Responsibilities: Resolve client inquiries via phone, email, or chat with professionalism and accuracy. Research policy data and process transactions using multiple administrative systems. Maintain documentation in Salesforce and ensure compliance with state regulations. Identify and mitigate risks (e.g., privacy concerns, anti-money laundering). Build positive relationships and identify cross-selling opportunities. Conduct follow-up calls and conservation efforts to retain business. Must-Have Qualifications: High school diploma. 0-5 years of experience in customer service. Strong communication and interpersonal skills. Ability to thrive in a fast-paced environment; reliable and timely. Nice-to-Have: Call center experience. Bachelor's degree. Desire for long-term growth within the company.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us? What we offer: Competitive wages; $14.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner You're 18 years or older Can perform physical work of moving, bending, standing and can lift up to 10 lbs. Have reliable transportation to and from work location Have 1-2 years of merchandising experience Have experience leading and training people Can use your smartphone or tablet to record work after each shift Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.

Russell Tobin's client is hiring a Cash/Claims Processor in Mason, OH Employment Type: Contract Schedule: Monday-Friday 8am-5pm Pay rate: $20-$21/hr Description: We are seeking a detail-oriented Cash/Claims Application Specialist to support the Finance Operations team. This backfill role will ensure timely and accurate processing of cash receipts and maintenance of customer accounts, helping the team stay within standard turnaround times. Responsibilities: Process daily cash receipts and post payments to customer accounts, including credit card payments, adjustments, and account write-offs. Identify daily unapplied amounts, post to customer accounts, and coordinate with backup resources for resolution. Maintain records for auditing purposes, including remittances, bank statements, and approved write-offs. Receive and record US trade, export, and intercompany payments from lockbox, EFTs, wire transfers, and credit cards. Provide support to center management and the A/R Manager as needed. Comply with all required compliance screenings prior to placement and monthly thereafter, submitting results to the designated team. Requirements: Previous experience in cash application or accounts receivable. Strong attention to detail and organizational skills. Ability to work in a hybrid environment and meet deadlines. Familiarity with accounting software and MS Office suite. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Locations: Bainbridge - 7010 Aurora Rd, Aurora, OH 44202. Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124 Hudson - 5611 Darrow Rd, Hudson, OH 44236 Other locations across Cleveland available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Job Description About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care. We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package. Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do. Why Join Us? Comprehensive Benefits: Medical, dental, vision, and life insurance. Work-Life Balance: Flexible scheduling and paid time off. Recognition & Rewards: Employee reward and recognition programs. Growth Opportunities: On-the-job training and upward mobility. Position Details We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment. Key Responsibilities Log payments from insurance companies and patients, maintaining accurate records. Update billing addresses and contact details as needed. Follow up on delinquent payments, resolve denial instances, and file appeals. Submit claims and process billing data for insurance providers. Verify insurance benefits for new and existing clients. Administrative Support: Assist with faxing, answering calls, emails, and text messages. Requirements Minimum 1 year of medical billing experience in a healthcare setting. Associate's Degree in Medical Billing, Coding, or a related field. Proficiency with: Google Suite Microsoft Excel and Word CMS 1500 Availity platform Compensation Competitive and based on experience. Let's talk! Powered by JazzHR Y2tGqxgA9F

LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity. DUTIES and RESPONSIBILITIES: As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA. WHAT YOU NEED TO SUCCEED: LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following: Strong communication and influencing skills Effective listening techniques Patience and ability to manage stress Strong organizational, multi-tasking and time management skills Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations Demonstrated knowledge and understanding of federal, state and local collection laws and regulations All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment. THE IDEAL CANDIDATE WILL HAVE: Strong work ethic - including attendance, dependability and punctuality Have and maintain high standards of professionalism High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed Minimum of 2-years previous collections and call center experience required Minimum 2-years of third-party collections experience Fluent in English required; bilingual in Spanish is a plus Strong attention to detail and goal-oriented Ability to prioritize work and focus consistently on task at hand Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette WHAT WE OFFER: LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan. As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.

The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records. Duties/Responsibilities: Mediate the resolution of delinquent accounts Via Phone, Email and SMS text messages. Works account steps to ensure all efforts are exhausted prior to closing to the client. Initiates collection actions by notifying account holders and cosigners of delinquent status. Creates payment plans to resolve a customer's account. Identifies accounts requiring additional personal contact for Skip efforts. Tracks bad payments of settlements. Reviews Correspondence, Media, and Skip tools for ways to resolve accounts. Performs other related duties as required. Required Skills/Abilities: Excellent verbal and written communication skills. Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities. Excellent organizational skills with great attention to detail. Ability to keep account information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Proficient in Microsoft Office Suite or related software. Education and Experience: Must have previous experience in commercial collections . Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Powered by JazzHR gkc A5lzy6P

Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Pro Shop Billing Coordinator Youngstown, OH 44420 Newsweek's list of Top 100 Most Loved Workplaces for 2024 Salary Range: $17.00-$20.00/Hour (Based on Experience) Tracking and Billing Pro Shop startup costs Post-billing reviews and update/ Financial Performance reports Responsible for lease billing, fuel billing, and mileage collection for assigned facilities Assist with coding of outside rental invoices for payment Provided administrative assistance to assigned locations when necessary Full Time 1 year of experience in a finance department and/or transportation industry Excellent communication skills (written & verbal) Must be able to adapt to various software applications Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #otherjob

Locate and monitor overdue accounts. Record information in our Collection Software about the financial status of customers and the status of collection efforts. Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract. Advise customers of necessary actions and strategies for debt repayment. Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information. Arrange for the timely repayment of payment due and past due accounts. Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management. Locate vehicles for repossession or to avoid repossession. Get customers to redeem whose vehicle has been repossessed. Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current. Requirements and Experience: High School diploma or GED. Excellent verbal and written communication skill is essential. Must be able to pass a comprehensive background check. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Collector: 1 year (Required) License/Certification: Driver's License (Preferred) Ability to Relocate: Independence, OH 44131: Relocate before starting work (Required) Work Location: In person

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Collections Specialist II for our Columbus, Ohio location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. The Collections Specialist II is responsible for ensuring the financial health of customer accounts through proactive collection activities and detailed account research. This role upholds our commitment to superior customer service and embraces our 2-Customer Philosophy , serving both internal and external customers with excellence. Responsibilities Maintain customer accounts through collection activity and account research. Handle Tier I inbound calls into the Credit & Collections department via multiple channels (voice, text, social media, portals). Respond to customer and sales representative inquiries within 24 hours. Work assigned accounts receivable aging reports. Make outbound collections calls daily. Contact sales reps/customers within 2 hours for any orders placed on credit hold due to delinquency. Meet or exceed metrics. Reconcile complex payment issues on customer accounts. Maintain accurate documentation of all customer interactions. Perform skip tracing as needed. Complete termed rep reports accurately and on time each month. Demonstrate strong communication skills with internal and external customers. Perform other duties as assigned by management. Qualifications High School Diploma, GED, or equivalent Collections experience, B2B preferred Minimum of one year of collections or customer support experience is strongly preferred Strong communication skills, multi-lingual preferred, with sales representatives, customers, vendors, coworkers, supervisors, and managers in written and verbal form. Must be willing to work in an environment that requires 100% phone-based customer interaction Intermediate computer literacy in Microsoft Office applications The ability to maintain confidentiality when handling sensitive information The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions The successful completion of a ninety (90) day orientation period Additional Information **This is a Monday-Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00.am-6:00pm. We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify. #LI-KM1

Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

JOB SUMMARY: The collector is responsible for performing collection activities in an effort to recover losses from assigned accounts. Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations. The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Essential Job Functions % of Time for Each Function 1. Communicate with debtors in regards to the repayment of their delinquent debt. 40% Achieve assigned goals (fee, postdate, liquidation, and/or consolidation apps taken - specified by line of business) Make required number of phone calls daily as determined by management Profile debtors and obtain financial information. Update demographic and financial information on each call. Negotiate the best possible arrangements Proficiency with company telephone system while placing outbound calls and accepting inbound calls. Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements. 2. Perform skip tracing to locate debtors 30% Use skip-tracing tools to locate the debtor in the most efficient manner Locate required number of skip accounts as determined by management Effectively communicate with third parties to obtain location information Profile accounts that are determined unlocatable or exhausted 3. Ensure all accounts are worked within client standards and Federal Regulations. 20% Maintain specified file of accounts per client standards Work within FDCPA, state regulations, department/division & DMO Compliance Policies Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications 4. Maintain continuing education, training in industry career development 5% Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. Attend training sessions as directed by management Integrate information obtained through training sessions and policy changes immediately into daily routine Other Job Functions % of Time for Each Function 1. Other duties assigned by management 5% % of Time for Essential and other Job Functions Combined Must Total 100% Decision-making Latitude 1. The collector is given limited authority by collections management to conduct, manage and administer the collection activities necessary to collect an account, while operating within the guidelines and budget of the collections department. Qualifications A. EDUCATION: Check the level of education typically required to perform the responsibilities of the position and list the preferred area(s) of study. X High School Some College Bachelor's Degree Master's Degree Other (specify) May additional equivalent experience above the required minimum substitute for the checked level of education? yes X no B. EXPERIENCE: Minimum of six months of progressive work experience preferred. MUST HAVE: PC experience in a windows environment Basic keyboarding skills Must be able to obtain required License for collecting ACA certification preferred May additional equivalent education above the required minimum substitute for the checked level of experience? yes X no C. OTHER HELPFUL EDUCATION OR EXPERIENCE: Previous sales or customer service experience D. KNOWLEDGE, SKILLS and ABILITIES: Effective written and verbal communication skills Strong listening skills, ability to follow written and/or verbal instructions Good mathematical skills including calculator skills Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals Strong organizational skills and the ability to meet tight deadlines Negotiation, counseling and problem solving skills Reliable, ability to work flexible day, evening and weekend hours as required Ability to learn company collections computer system and phone system Persistent, ability to overcome objections, ability to remove barriers Team player

Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. Essential Duties and Responsibilities: Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties. Use deductive reasoning to resolve files Organize future work and schedule follow-up Utilize various means of skiptracing to find assets and locate information Record and update full and complete account information to aid in account resolution Adhere to FDCPA and state and federal laws and regulations Maintain established performance metrics Comply with policies and procedures as required Knowledge, Skills and Abilities Education: High School Diploma or equivalency required. Experience: Collections experience preferred. Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment. Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages). Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes. Other: Ability to refer to policy and procedures when applying information and making decisions. Work Environment Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment. Other Work Requirements Required to work one late shift per week based on firm needs; plus work one Saturday per month. Disclaimer The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.

Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred

Department:Field Services Mobile Operations Reports To:On-Demand Dispatch Coordinator Now Servicing the state of Ohio Locations Include: Ashtabula, Cincinnati Area, Dayton, Lima, Springfield, Youngstown/Warren Area, On Demand Occupational Medicine is expanding our services regionally to provide on-site drug and alcohol testing for post-accident, reasonable suspicion, and emergency collections. We are seeking professional, detail-oriented independent contractors to join our After-Hours Mobile Collection Network. Collectors will be dispatched between 5:00 PM and 8:00 AM to perform on-site drug and alcohol test collections for clients in their local area. This role is ideal for dependable individuals such as rideshare or delivery drivers looking for flexible, supplemental income while performing meaningful, compliance-driven work. Collectors will receive paid training and certification in DOT and non-DOT collections and must strictly adhere to all regulatory requirements while representing On Demand with professionalism and integrity. Key Responsibilities Respond promptly to after-hours dispatches (post-accident, reasonable suspicion, and emergency testing). Perform drug and alcohol collections (urine, oral fluid, hair, and/or breath alcohol) according to DOT 49 CFR Part 40 and On Demand procedures. Secure, package, and ship specimens accurately and in compliance with all chain-of-custody standards. Maintain professionalism, discretion, and a customer-service mindset at all times while representing On Demand in the field. Ensure proper completion of all documentation, including CCFs, shipping manifests, and electronic submissions. Protect and maintain company-provided equipment and supplies; report any losses or damages immediately (financial responsibility applies). Keep supplies organized and ready at your residence or vehicle for after-hours use. Communicate promptly with dispatch and clients to confirm arrival, completion, and any issues encountered. Maintain readiness and availability during scheduled on-call periods and answer calls promptly when on duty. Identify appropriate restroom facilities when conducting urine collections until oral fluid testing becomes DOT-approved. Compensation Flat Rate per Callout:Each after-hours callout is paid at a flat rate equivalent to 2 hours of service. Additional Pay:Any time exceeding 2 hours for a single callout will be paid at a designated hourly rate. Training: Certification and onboarding provided at no cost to qualified applicants. Qualifications High school diploma or equivalent required. Valid drivers license, clean driving record, and reliable personal vehicle. Proof of auto insurance permitting business use; 100k/300k/100k Must be able to pass a background check and pre-employment drug test. Smartphone with data plan and GPS capability. Excellent attention to detail and organizational skills. Strong communication and problem-solving abilities. Ability to remain calm and professional in emergency or roadside environments. Prior experience in drug testing, healthcare, or related field preferred but not required. DOT certification preferred (training provided for qualified applicants). Additional Information This is a 1099 Independent Contractor position. Collectors will receive certification and training through On Demand Occupational Medicine. Collectors must adhere to all DOT and On Demand regulatory and professionalism standards. Supplies and materials are provided by On Demand and must be safeguarded at all times. This role is ideal for professionals seeking flexible supplemental income, particularly those already active in gig-based or service-oriented work. About On Demand Occupational Medicine At On Demand Occupational Medicine, we believe in creating safer, healthier workplaces. We partner with employers nationwide to deliver drug and alcohol testing, physicals, and safety services that keep employees and communities safe. Our new mobile division extends that mission around the clock ensuring that when employers need us most,were there.

Company Core Purpose, Core Values Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice's purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry. The practice has six core values; a teamwork focus, a patients first mentality, with the patients' comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency. Mission of Insurance and Collections Specialist The Insurance and Collections Specialist's direct support is the Director of Operations. The mission of this position is to assist patients and team in understanding and applying insurance benefits and help maintain a healthy company cash flow by collecting on current and past due accounts. Key Accountabilities Submit and process timely insurance claims Perform insurance benefit checks and document in patient files prior to patient appointments Monitor, follow up, and provide additional information for outstanding insurance claims Collect on current and past due patient accounts Update patient records and communicate with business team on account statuses and concerns. Become well-educated and versed in insurance plans used most frequently by patients Assist with other miscellaneous administrative duties as assigned Key Competencies Professional, with the ability to maintain composure when exposed to stressful situations Prioritizes, organizes, and completes tasks in a timely and independent manner Strong administrative skills, including computer, documentation, and math abilities Dependable, specifically around attendance, accuracy, and follow-through Exceptional attention to detail High level of integrity and confidentiality Collaborative and strong communicator with all levels of management, staff, and patients Coachable and resourceful with ability to seek out and apply best practices, resources, and continuing education Positive attitude Salary Description $19.20 - $24.00