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Collections representative jobs in Oklahoma - 545 jobs

  • Customer Service Representative

    Inceed 4.1company rating

    Collections representative job in Oklahoma City, OK

    Medical Billing Customer Service Representative Compensation: $ 20 - 25 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team! Join a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. This is a fantastic opportunity for individuals with a strong call center background to enhance their skills and grow in a supportive setting. The role is open due to expansion and increasing demand for top-notch customer support. Key Responsibilities & Duties: Handle multiple phone calls daily with professionalism Address customer inquiries and resolve complaints about billing issues Read through codes, notes, and bills to explain to patients their charges Maintain a high level of customer satisfaction Provide empathetic responses to frustrated customers Collaborate with team members to enhance service delivery Required Qualifications & Experience: Previous call center experience Strong communication and problem-solving skills Ability to manage high-stress situations calmly Familiarity with customer service principles Nice to Have Skills & Experience: Experience in medical or healthcare customer service Background in collections or mortgage customer service Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDOKC
    $20-25 hourly 2d ago
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  • Human Intelligence Collector

    U.S. Army Reserves 4.5company rating

    Collections representative job in Oklahoma City, OK

    As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents. Bonuses up to $20K Requirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 23 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only) 101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above 36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language Skills You'll Learn Intelligence Collection Debriefing & Interrogation Intelligence Gathering & Analysis More To Consider The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started. About Our Organization: The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. ***Click apply for an Interview***
    $31k-37k yearly est. 15d ago
  • Billing Representative - Clinical Financial Services

    Oklahoma State University 3.9company rating

    Collections representative job in Tulsa, OK

    Campus OSU-Center for Health Sciences Contact Name & Email Jeffery Kellerman, ************************** Work Schedule Typically, Monday through Friday, 8:00am-5:00pm Appointment Length Regular Continuous/Until Further Notice Hiring Range $18.60 - $21.00, Hourly Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position Reviews coding in Electronic Medical Records system and post the charges. Codes and bills for hospital charges. Captures all billing from all clinics and hospitals. Checks all accounts for any duplicate charges. Uses proper Current Procedural Terminology (CPT) codes, ICD-10 codes, and modifiers. Attends seminars or webinars to stay current with changes in billing. Must have and maintain Certified Professional Coder certification. Required Qualifications High School/GED (degree must be conferred on or before agreed upon start date) 1-2 years of medical billing background with 2 years of college or technical training. In lieu of college or technical training, will accept 3 or more years coding and billing experience in a primary care or specialty facility. Certifications, Registrations, and/or Licenses: CPC certification required. Skills, Proficiencies, and/or Knowledge: Medical coding, medical billing, typing, computer, and 10-key. Must have organizational skills and be able to handle multiple tasks. Preferred Qualifications Vocational/Technical 2 years college or technical training preferred.
    $18.6-21 hourly Easy Apply 60d+ ago
  • Customer Representative

    Courtesy Loans

    Collections representative job in Miami, OK

    Full-time Description Regional finance company looking for positive, energetic, team player to join our company. Duties include---customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business. Our company offers excellent salary with great bonus opportunities and benefits. COURTESY LOANS 1510 N Main St Miami, Ok 74354 Job Type: Full-time Pay: $14.00 - $16.00 per hour Requirements Excellent customer service Collection experience Underwriting Loans Pass a background check Valid driver license
    $14-16 hourly 60d+ ago
  • Collections Representative (OK)

    Revcycle Careers

    Collections representative job in Oklahoma City, OK

    Full-time Description Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
    $17-20 hourly 16d ago
  • Program Billing Specialist (67595)

    Northcare 3.1company rating

    Collections representative job in Oklahoma City, OK

    DEFINITION: Works with the clinical staff and managers of assigned programs to ensure services are authorized, documented, billed, and paid in a timely and effective manner. Maintains cooperative relationship with all staff to ensure the best service is provided to the agency and cts as the point of contact for the clinical staff for assigned programs for any billing-related questions, problems or data requests related to the assigned programs. DUTIES AND RESPONSIBILITIES: * Enters billing data from clinical documentation to generate accurate billing charges in accordance with funding source requirements. * Reviews and verifies incoming clinical documentation for completeness, accuracy, and compliance with timeliness and payer-specific standards. * Collaborates with manager/supervisor to ensure electronic billing charges and corrections are completed timely to support maximum reimbursement. * Researches insurance claim denials, determines claim validity, and adjusts and resubmits claims through appropriate submission methods when warranted. * Inputs and maintains billing-related data in billing systems in accordance with established procedures and controls. * Maintains required performance data and billing and collections metrics. * Ensures eligibility and billing exceptions identified in the 271 eligibility file and 837 billing file are corrected and updated in the billing system in a timely manner; follows up with clinical staff to resolve data issues prior to the next billing cycle. * Proactively identifies, prevents, and assists in correcting CDC errors in PICIS, and supports staff in determining CDC status and appropriate corrective actions. * Proactively ensures all required eligibility information is obtained and updated timely to support accurate billing and maximum reimbursement; communicates barriers to timely and accurate billing to appropriate management. * Responsible for staying knowledgeable about and adhering to HIPAA regulations as well as other state, federal and agency regulations related to confidentiality of consumer health information. * Performs other duties as required and/or assigned by supervisor and/or executive staff. * Responsible for notifying supervisors of any training deficiencies that impair the PBS's ability to perform their duties.
    $27k-33k yearly est. 30d ago
  • Billing Specialist - $18-$22/hr

    Key People Key Positions

    Collections representative job in Tulsa, OK

    Job DescriptionKey Personnel is seeking a skilled Medical Billing Specialist to join a busy medical practice in the Tulsa, OK area. Medical Biller Payrate: $18 to $22/hr Medical Biller Schedule: 8:00am to 5:00pm, Monday to Friday Medical Biller Summary:The Medical Biller plays a critical role in the financial operations of our ophthalmology clinic by ensuring accurate and timely submission of medical claims and follow-up with insurance carriers. This position requires strong attention to detail, knowledge of ophthalmology-related coding and billing practices, and a commitment to compliance and patient service. Medical Biller Responsibilities: Prepare, review, and submit medical claims to commercial insurance, Medicare, and Medicaid with accuracy and timeliness. Ensure proper coding using CPT, ICD-10, and HCPCS codes specific to ophthalmology services and procedures. Verify patient insurance eligibility, benefits, and prior authorizations as needed. Review and resolve claim denials, rejections, and underpayments; submit corrections and appeals when necessary. Post insurance payments, adjustments, and patient payments accurately to patient accounts. Monitor accounts receivable and follow up on unpaid or outstanding claims. Communicate with insurance companies, providers, and internal staff to resolve billing discrepancies. Assist patients with billing questions, statements, and payment arrangements in a professional and courteous manner. Maintain compliance with HIPAA, Medicare guidelines, and clinic billing policies. Support month-end reporting and other billing-related administrative tasks as assigned. Medical Biller Qualifications: High school diploma or equivalent required; additional certification in medical billing or coding preferred. Minimum of 1-2 years of medical billing experience; ophthalmology experience strongly preferred Working knowledge of CPT, ICD-10, and HCPCS coding, particularly as it relates to eye care. Familiarity with Medicare, Medicaid, and commercial insurance billing guidelines. Experience with electronic medical records (EMR) and practice management systems. Strong attention to detail, organization, and problem-solving skills. Excellent communication and customer service abilities. Ability to work independently and collaboratively in a fast-paced clinical environment. Key Personnel BenefitsWhile on Key Personnel's payroll, you can access Key's benefits package, including health, dental, vision, accident, critical illness, term life, short-term disability, PTO, and more! For additional job openings, visit: *************** Key Personnel is an Equal Opportunity Employer. A drug screen and background check may be required.
    $18-22 hourly 10d ago
  • Remote Collections Representative

    Transworld Systems Inc. 4.3company rating

    Collections representative job in Tulsa, OK

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote position. Compensation: $15/hour - Plus commission bonus structure Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (part of TSI family of companies)? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: WHAT YOU NEED: * To Be Willing to Operate as a Member of a Team with Exceptional Communication Skills * High Attention to Detail with the Desire to Learn, Grow, and EXCEL WHAT YOU WILL BE DOING: * Partner directly with consumers to review, assess and resolve delinquent accounts. * Accurately document detailed account activity. * Utilizing your communication skills to fulfill both client and consumer goals. * Adhere to the State and Federal regulations pertaining to collection activities KEY RESULTS: * Achieve an average of 90% of key performance indicator goals (calls / RPC's / promise kept rate) * Average quality assurance scores of 94% * Consistently achieve 90% of monthly revenue target Qualifications * Outgoing, assertive, competitive, persuasive * Enjoys dealing with the public * Possesses or is capable of acquiring superb negotiation skills * Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone * Is able to work a flexible schedule which may include weekends * Must have a high school diploma, some college preferred This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $15 hourly 4d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections representative job in Oklahoma City, OK

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 60d+ ago
  • Collections Specialist

    Lindmark Companies

    Collections representative job in Norman, OK

    Full-time Description Are you a detail-oriented problem solver with a knack for building relationships and driving results? We're looking for a Collections Specialist to play a vital role in maintaining the financial health of our organization. If you enjoy turning challenges into solutions, this is the opportunity for you! The Collections Specialist will help manage and reduce delinquent accounts. The day-to-day activities include, but are not limited to: Proactively reaching out to account holders 60+ days past due via phone, email, and written communication. Negotiating payment arrangements and documenting commitments accurately. Monitoring aging reports and identifying trends to keep accounts on track. Collaborating with internal teams to resolve disputes and ensure timely payments. Preparing detailed reports and maintaining accurate records in NetSuite. Ensuring compliance with company policies and state regulations while delivering exceptional customer service. Requirements Required Education and Experience: High School Diploma 2+ years in accounts receivable or collections Strong understanding of AR processes and collections strategies. Excellent communication skills for handling tough conversations professionally. Proficiency in Microsoft Office Suite and familiarity with accounting software. Ability to work independently, prioritize tasks, and meet deadlines. If you're ready to make an impact and help us keep our financial operations strong, apply today and join a team that values professionalism, integrity, and results! Lindmark Companies is an EOE/AA/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity/Title VI/Title VII/ADA/ADEA employer. Salary Description $18.00 - $20.00 per hour
    $18-20 hourly 7d ago
  • Accounts Receivable Specialist

    Blackhawk Industrial Operating Co 4.1company rating

    Collections representative job in Tulsa, OK

    is located onsite in Tulsa, Oklahoma** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Accounts Receivable Specialist is responsible for maximizing cash flow and minimizing risk, while balancing customer and branch relationships for their assigned region. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associate consistent with Core Behaviors Responsible for promoting culture of safety Cultivate and sustain crucial relationships with our customer base, as well as BlackHawk corporate and branch personnel. Form collection strategies to mitigate customer objections to making timely payments. Confirm validity of account discrepancies by obtaining and investigating information from customers, sales, and customer service. Maintain customer accounts by researching short pays, credit balances, unapplied cash, etc. Maintain collection goals set by BlackHawk senior management and general A/R performance levels. Collaborate with department and branch management to identify high risk accounts and develop an action plan. Perform other duties as assigned. Perform all work in accordance to ISO processes and procedures. QUALIFICATIONS: Expert data entry skills Strong attention to detail Excellent oral and written communication skills Proficient in MS Office Demonstrated problem solving and analytical skills Experience in Prophet 21 highly desirable Proven customer service skills Ability to work independently Proficient time management and organizational skills SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High School Diploma required Bachelor of Science degree in Finance, Accounting or Business Administration preferred 2 to 4 years accounts receivable or general accounting experience preferred REASONING ABILITY: Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rests for keyboard and mouse pad. OSHA CATEGORY: This position falls under the general industry category of OSHA standards. Employee is expected to adhere to all company safety standards to mitigate potential risks of injury in their workspace. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $28k-34k yearly est. Auto-Apply 52d ago
  • Collections Specialist

    Frayer Enterprises II

    Collections representative job in Oklahoma City, OK

    The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment. Job Details: Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma Salary Range: $15.00 - $18.00 Level: Entry Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Category: Entry Level Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and monitor delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet Quality and Assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Taking phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
    $15-18 hourly 60d+ ago
  • Monthly DNA Collection Clinics - 1 Wednesday per month (PAULS VALLEY, OK)

    Specimen Specialists of America 3.6company rating

    Collections representative job in Pauls Valley, OK

    PLEASE NOTE THIS IS A VERY PART TIME POSITION - ONLY ONE SHIFTS PER MONTH! We are looking for the right candidate to add to our network of DNA collectors to conduct paternity testing (buccal swab) on families who have pending child support cases through the Dept. of Human Services - Pauls Valley, OK. PLEASE NOTE - This is position is only 1 shift per month and is an extremely part-time position. This is a perfect opportunity to earn additional income while providing a valuable service for families in Oklahoma. Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude. All new hires will be subject to a background check upon hire DRAW SITE: Dept. of Human Services - Pauls Valley, OK UPCOMING SHIFTS: 2nd Wednesday per month Hours: 12:00pm-4:00pm Start Date: Wednesday 1/14/2026 All staff will receive complete online training and over-the-phone training, as well as supplies needed for the job. Job Duties and Responsibilities: Perform cheek swab specimen collections Take Photos and Ink prints of all clients Fill out handwritten Chain of Custody form Ensure specimens are properly and accurately labeled Make FedEx run to drop off samples collected for the day Keep track of supply inventory and order as needed Able to work with the public and be friendly and professional If you are interested, please submit your resume and someone from our office will reach out to you regarding the position. This company participates in E-Verify: ************************************************************************************** View all jobs at this company
    $30k-37k yearly est. 10d ago
  • Sanitation Collector I or II

    City of Bartlesville, Ok 3.0company rating

    Collections representative job in Bartlesville, OK

    Collects waste and garbage on assigned route. Collects waste, garbage, and other miscellaneous items from curbside and brings to the back of the truck, takes cans back to the curb. Packs trash into the back of the truck. Picks up limbs from fallen trees. Assures that work area is cleaned prior to getting back on vehicle. Responds to questions pertaining to trash from the general public. Performs welding and repair work on yard containers. May fill in for Sanitation Driver as required. Performs other related duties as assigned. Education and Experience: High School Diploma or GED; no prior experience or training is required; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Valid Operator's Driver's License required. Valid Commercial Driver's License (CDL) preferred to allow incumbent to work on occasional temporary assignment as a Sanitation Driver; CDL required for career progression. Knowledge of: General knowledge of waste collection methods and equipment. Skill in: Collecting garbage, waste and refuse. Mental and Physical Abilities: Ability to apply common sense understanding to carry out simple one-or two-step instructions. While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and lift and/or move up to 100 pounds. While performing the essential functions of this job the employee is frequently required to lift and/or move more than 100 pounds. Working Conditions: While performing the essential functions of this position the employee is regularly exposed to work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. The incumbent's working conditions are typically moderately loud.
    $30k-35k yearly est. 12d ago
  • AR/Credit & Collection Specialist

    Rae Corporation

    Collections representative job in Pryor Creek, OK

    Job Title: AR/Credit & Collection Specialist Department: Accounting Reports To: Controller FLSA Status: Non-Exempt Location: RAE Corporation - Pryor, Oklahoma Position Type: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM About Us: RAE Corporation is a leading provider of innovative HVAC solutions committed to delivering unparalleled quality and customer satisfaction. We prioritize fostering a culture of continuous improvement, collaboration, and employee empowerment. Our aim is to create a positive work environment where every team member feels valued, heard, and supported. Role Overview: The AR/Credit & Collection Specialist is responsible for managing the company's accounts receivable process by ensuring accurate invoicing, timely collection of payments, and maintaining positive customer relationships. This role requires strong organizational, communication, and analytical skills to manage multiple accounts, support the Controller with financial reporting, and ensure compliance with company policies and regulatory requirements. Key Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Accounts Receivable and Payment Processing Process and post check, ACH, and credit card payments to matched invoices in IFS. Review and sign off on equipment and unit orders. Review and verify daily posted invoices for accuracy. Deposit checks and manage mixed payment entries, ensuring supporting documentation is uploaded as required. Process and approve SPOs (Special Purchase Orders) from the service department. Perform credit adjustments and reconcile discrepancies through IFS. Credit and Collections Management Review new customer applications, conduct credit reference checks, and determine payment terms and limits. Monitor aging accounts and collect past-due invoices via phone, email, or written correspondence. Provide customers with account statements and respond to billing inquiries promptly. Meet regularly with the CEO to discuss receivables status and address collection-related issues. Maintain accurate credit files and documentation for audit readiness. Invoicing and Documentation Process invoices for delivered orders daily, ensuring completeness and accuracy. Respond to internal and external inquiries regarding invoices and payments. Review and process special payment term offers for customer orders. Assist the Tax Specialist with collecting and reviewing tax exemptions in Avalara and answer related customer questions. Financial Reporting and Audit Support Assist the Controller in researching AR ledger discrepancies and month-end balancing. Prepare and process monthly sales commissions. Support year-end audit preparation by cleaning up and reconciling the AR ledger. Ensure compliance with GAAP principles and internal accounting controls. Compliance and Team Collaboration Maintain a safe and clean work environment by following company policies, procedures, and safety regulations. Comply with all government regulations, company policies, and accounting procedures. Contribute to team success by collaborating effectively and completing assigned tasks as needed. Perform additional duties as assigned by the Controller or management. Desired Qualifications Education & Experience: Associate or bachelor's degree in Accounting, Finance, or related field preferred. 2+ years of experience in accounts receivable, credit, or collections required. Experience in a manufacturing or corporate accounting environment preferred. Skills: Advanced computer proficiency, including Microsoft Office (Excel, Word, Outlook). Strong organizational, analytical, and problem-solving abilities. Excellent written and verbal communication skills. Ability to handle confidential information with discretion. Proficiency with accounting software. Certificates, Licenses, or Training: On-site training provided. Interaction with Others: Reports directly to the Controller. Must be able to accurately receive, understand, and follow instructions from management. Works closely with internal departments including Sales, Service, and Tax to ensure timely communication and resolution of invoicing and payment issues. Maintains positive relationships with customers, demonstrating professionalism, courtesy, and integrity in all interactions. Why Join Us: At RAE Corporation, we value precision, accountability, and teamwork. As an AR/Credit & Collection Specialist, you'll play a vital role in supporting the company's financial health and customer relationships. You'll be part of a collaborative accounting team committed to accuracy, innovation, and professional growth in a company that truly values its people. Benefits : - Health insurance - Retirement savings plan - Paid time off - Professional development opportunities Working Environment: Work is performed primarily in a climate-controlled office setting, with occasional exposure to manufacturing areas and outdoor environments when coordinating events or maintaining exterior office areas. The noise level is typically quiet to moderate. Page Break Physical Demands Lift/Carry Stand O Walk O Sit C Handling / Fingering F Reach Outward F Reach Above Shoulder O Climb N Crawl N Squat or Kneel O Bend O Twist O 10 lbs. or less O 11-20 lbs. O 21-50 lbs. O 51-100 lbs. N Over 100 lbs. N Push/Pull 12 lbs. or less O 13-25 lbs. O 26-40 lbs. O 41-100 lbs. N +100 lbs. N N (Not Applicable) Activity does not apply to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements: Auditory capabilities, visual & speech capabilities The Company has reviewed this to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. RAE Corporation is an Equal Opportunity Employer EEO/AA M/F/V/D
    $35k-50k yearly est. Auto-Apply 10d ago
  • Pollen Collector II

    Alk-Abello, Inc.

    Collections representative job in Luther, OK

    About ALK ALK is a forward-thinking allergy company with a long tradition for allergy innovation. We are making a bold move into digital to transform the way consumers, patients, and healthcare professionals address allergies. ALK is devoted to improving quality of life for people with allergies by developing pharmaceutical products that target the actual cause of allergy. ALK is the world leader in allergy vaccination (immunotherapy) - a unique treatment that induces a protective immune response which reduces and potentially halts the allergic reaction.Since 1923, we have been working to improve the quality of life for allergy patients by developing products that target the cause of allergy. With over 2,200 employees and subsidiaries, production facilities and distributors worldwide we are in a unique position to further the advancement of allergy treatments. The company is publicly traded on NASDAQ OMX Copenhagen (OMX: ALKB) with global headquarters in Horsholm, Denmark and US Offices in Round Rock, TX, Bedminster, NJ, Port Washington, NY, Post Falls, Idaho, Luther, OK, Oklahoma City, OK and Mississauga, Canada. ALK has an opening for a full-time Farm Collections , located in our Luther , OK facility. Area of Responsibilities The Farm Collections position is responsible for obtaining pollen products from the field while ensuring quality standards and safety goals are met. This position requires strict adherence to Good Manufacturing Practices (cGMPs), established manufacturing practices and procedures, and compliance with quality regulations and guidelines. Work Assignments The following is a list of specific duties, which are considered to be essential functions of this job. This list is not all-inclusive, and the employee who occupies this position is expected to assume any/all duties assigned by management, irrespective of whether such duties are specifically included in this list. Strictly follow Standard Operating Procedures (SOPs) Follow cGMP including proper documentation and labeling of product and work performed Work under the guidance of the Pollen Team Leader Perform cleaning of facility and equipment as directed by the SOPs Understand general safety guidelines as well as those for the use of chainsaws, bucket trucks, climbing equipment, and sharp objects Identify in the field plant products to be collected Rack collected product for drying at the end of each day Monitor and maintain vehicles and equipment used for collecting Educational or Equivalent: High School Diploma or GED preferred Knowledge/Skill: Prior experience with cGMP activities a plus but not required Legible handwriting Basic mathematical skills Detail-oriented Working knowledge of plants is preferred Ability to climb trees is preferred Physical/Mental: Ability to accept and follow direction Continuous standing for 2-3 hour periods for duration of work day Ability to use Personal Protective Equipment as required Tolerant to heat and cold associated with outdoor conditions Lifting up to 50 lbs. frequently pulling, pushing, and bending Travel up to 50% Main Travel February - June ALK is an equal opportunity employer with competitive pay and excellent benefits including medical, dental, vision coverage, life and disability insurance, 401k plan with employer contribution, 12 company paid holidays per year, and up to 2 weeks' paid time off in the first year of employment with the company! Job Type: Full-time Pay: $16/hour Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Tuition reimbursement
    $16 hourly Auto-Apply 60d+ ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections representative job in Oklahoma City, OK

    ** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 31d ago
  • Collections Representative (OK)

    Revcycle Careers

    Collections representative job in Bethany, OK

    Job DescriptionDescription: Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements: Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
    $17-20 hourly 18d ago
  • Accounts Receivable Specialist

    Blackhawk Industrial Operating Co 4.1company rating

    Collections representative job in Broken Arrow, OK

    Job Description is located onsite in Tulsa, Oklahoma** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Accounts Receivable Specialist is responsible for maximizing cash flow and minimizing risk, while balancing customer and branch relationships for their assigned region. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associate consistent with Core Behaviors Responsible for promoting culture of safety Cultivate and sustain crucial relationships with our customer base, as well as BlackHawk corporate and branch personnel. Form collection strategies to mitigate customer objections to making timely payments. Confirm validity of account discrepancies by obtaining and investigating information from customers, sales, and customer service. Maintain customer accounts by researching short pays, credit balances, unapplied cash, etc. Maintain collection goals set by BlackHawk senior management and general A/R performance levels. Collaborate with department and branch management to identify high risk accounts and develop an action plan. Perform other duties as assigned. Perform all work in accordance to ISO processes and procedures. QUALIFICATIONS: Expert data entry skills Strong attention to detail Excellent oral and written communication skills Proficient in MS Office Demonstrated problem solving and analytical skills Experience in Prophet 21 highly desirable Proven customer service skills Ability to work independently Proficient time management and organizational skills SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High School Diploma required Bachelor of Science degree in Finance, Accounting or Business Administration preferred 2 to 4 years accounts receivable or general accounting experience preferred REASONING ABILITY: Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rests for keyboard and mouse pad. OSHA CATEGORY: This position falls under the general industry category of OSHA standards. Employee is expected to adhere to all company safety standards to mitigate potential risks of injury in their workspace. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $28k-34k yearly est. 23d ago
  • Bilingual Collections Specialist

    Frayer Enterprises II

    Collections representative job in Oklahoma City, OK

    Auto Finance USA is one of the leading lenders in Oklahoma for people with less than perfect credit seeking auto loans. Our growing company currently has openings within our auto collections department. If you consider yourself someone who is great at communicating, problem solving and enjoys working customer service- we are looking for you! No experience required; we will train you. The Account Manager performs collection efforts on delinquent auto loan accounts and provides additional support to our customers. We like to have fun while we work our accounts! We are looking for both experienced and inexperienced team members to join our fast-paced environment. If this ad speaks to you, apply with us today to meet our team. Job Details: Location: Auto Finance USA - OKC Salary Range: $15.00 - $18.00 per hour Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and contact delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet quality and assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Outbound and inbound phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem-solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment No experience required in related field Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
    $15-18 hourly 60d+ ago

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