Loan Servicing Rep
Collections representative job in Leavenworth, KS
Job Description
The Loan Servicing Representative provides critical post-closing support for consumer, commercial, and real estate loans. This role ensures the accurate maintenance of loan records, timely processing of payments, and responsive service to customers and internal departments.
Key Responsibilities:
Initiate new loans, maintaining accurate loan account records, responding to internal and external inquiries regarding loan balances, payment histories, and payoff requests. As well as assisting with loan payoffs, lien releases, collateral tracking, and UCC filings.
Qualifications:
High school diploma or GED required. Strong attention to detail and organizational skills, excellent communication and customer service skills, proficiency in Microsoft Office Suite (Excel, Word, Outlook), ability to handle confidential information with discretion. Why join us - competitive salary and benefits package, supportive, team-oriented environment, and be part of a local institution with strong community ties.
Billing Coordinator - Kansas City
Collections representative job in Kansas City, MO
Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid
Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment.
Position Overview
The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle.
Key Responsibilities
Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines.
Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing.
Submit electronic invoices through various e-billing platforms and monitor approvals.
Research and resolve billing discrepancies, ensuring adherence to firm and client requirements.
Collaborate with the finance team to streamline billing workflows and improve efficiency.
Maintain detailed billing records and produce periodic reports as needed.
Qualifications
Minimum 3 years of legal billing experience in a large law firm setting is required.
Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle.
Proficiency with Elite 3E, Aderant, or similar legal billing software.
Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment.
Excellent communication and problem-solving skills.
Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability.
Compensation & Benefits
Salary Range: $60,000 - $90,000 (higher end for top performers).
Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
Billing Coordinator
Collections representative job in Kansas City, KS
The Role
The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City.
Key Responsibilities
Specific responsibilities include, but are not limited to:
Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions
Generate and distribute pre-bills on a monthly basis
Participate in monthly meetings with partner to review unbilled and AR inventory
Process narrative edits and time and cost adjustments
Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client
Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed
Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary
Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history
Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely
Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers
Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries
Participate in collections activities as needed, and identify and escalate deductions and/or collections issues
Maintain telephone, email and personal contact with clients, attorneys, and staff
Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections.
Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client.
Observe confidentiality in all Firm and client matters
Other duties as they arise
Qualifications
2-5 years of years' experience in a billing role, preferably at a law firm.
Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.
Experience with Elite 3E software preferred.
Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable.
Advanced proficiency with Microsoft Excel and Microsoft Office Suite.
Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors.
High school diploma required.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:
Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success
Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement
Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits.
This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.
**Principals only**
#LI-HYBRID #LI-AP1
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.
Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
Auto-ApplyCustomer Service Teammate
Collections representative job in Lees Summit, MO
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Collections Representative
Collections representative job in Overland Park, KS
Job Description
About the Role:
The 3rd Party Collector plays a crucial role in managing and recovering outstanding debts on behalf of our clients. This position requires a strategic approach to communication and negotiation, ensuring that collections are handled professionally and ethically. The primary end result is to maximize recovery rates while maintaining positive relationships with debtors. The collector will also be responsible for documenting all interactions and maintaining accurate records of collection efforts. Ultimately, this role contributes significantly to the financial health of our clients and the overall success of our organization.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in collections or customer service roles.
Strong verbal and written communication skills.
Preferred Qualifications:
Associate's degree in finance, business, or a related field.
Experience with debt collection software and CRM systems.
Knowledge of relevant laws and regulations in the debt collection industry.
Responsibilities:
Engage with debtors through phone calls, emails, and letters to negotiate payment arrangements.
Maintain detailed records of all communications and collection activities in the company database.
Analyze debtor accounts to determine the best approach for collection based on individual circumstances.
Collaborate with team members to develop effective collection strategies and share best practices.
Ensure compliance with all relevant laws and regulations governing debt collection practices.
Skills:
The required skills in communication are essential for effectively engaging with debtors and negotiating payment plans. Strong analytical skills will be utilized to assess debtor accounts and determine the most effective collection strategies. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills in using debt collection software will enhance efficiency in tracking and managing accounts. Overall, a combination of interpersonal and analytical skills will enable the collector to achieve optimal recovery rates while fostering positive relationships.
Customer Experience Representative I
Collections representative job in Topeka, KS
Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.
We are seeking people who will go above and beyond to meet our customer's needs.
As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.
Qualities for a Customer Experience Representative:
* People-First Mindset
* Patient
* Effective Problem-Solving Skills
* Ability to Work Under Stress
* Effective Listening Skills
You will receive:
* Benefits are available on your first day to anyone working 20 hours or more per week!
* Opportunities for career growth.
What you will bring:
* High school education or equivalent
* A minimum of one to three years of similar or related experience.
In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!
To learn more or apply go to *******************************************
CapFed is an equal opportunity employer.
Auto-ApplyCollections Specialist
Collections representative job in Olathe, KS
Full-time | Accounting | Olathe, KS 66062 | Schedule: M-F/10:00am-7:00pm
TVH is looking for a motivated and detail-oriented Collections Specialist to join our team in Olathe, KS. In this role, you'll be responsible for assessing the financial status of current and potential customers, approving credit, and managing collections across both U.S. and Canadian markets. If you're analytical, detail-driven, and thrive in a dynamic, fast-paced environment, this is the perfect opportunity for you!
YOUR ROLE AND RESPONSIBILITIES
You'll deliver short and long term projects that support the business strategy. This will involve:
Review aging reports to identify overdue accounts and prioritize collections
Contact customers' accounts payable departments to confirm payment dates for past due invoices
Determine when to escalate an account to an external collection agency and coordinate the referral
Investigate misapplied payments and make necessary adjustments to ensure accuracy
Evaluate customer documentation to decide if Customer Service needs to issue credit
Assess and approve or deny credit applications by reviewing financial status, evaluating the applicant's reputation, and determining appropriate credit limits
Protect company operations and customer trust by maintaining confidentiality of all financial information
HOW TO SUCCEED
We're looking for someone who can come up with simple solutions to complex problems. To join us you need:
2-3 years' of experience in collections or customer service related.
Strong understanding of accounts receivable processes preferred.
Ability to follow internal accounting codes and procedures.
Excellent verbal, written, and interpersonal communication skills
High School Diploma or equivalent required
WHAT'S IN IT FOR YOU
You'll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there's an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.
We also offer:
Hybrid work schedule
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
PEOPLE ARE AT OUR HEART
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
ABOUT TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
Apply now!
Haily Park
******************
Auto-ApplyDrug Screen Collector
Collections representative job in Leavenworth, KS
Job Description
The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care.
The Guidance Center (TGC) is currently seeking a Drug Screen Collector. This position is responsible for observing random drug testing for substance abuse clients served by The Guidance Center. Evenings required (1+ days per week after 5 p); Weekends Required.
Benefits for Recovery Services Technician
Medical, Dental, Vision
KPERS Retirement System
Aflac, Life, Legal Shield, and ID Theft Insurance
Paid Time Off and 9 Paid Holidays
Flexible Schedules
$20.28 - $22.76 hourly, paid biweekly.
Qualifications for Recovery Services Technician:
EDUCATION AND LICENSURE:
Required: High school diploma or GED
EXPERIENCE:
Required: None
Preferred: Experience working in the addictions field.
Primary Responsibilities:
1. Conduct random drug testing as part of the substance abuse prevention program at Leavenworth, Atchison, Oskaloosa, and Guiding Lights locations.
2. Ensure all related documentation is completed accurately and submitted as required by program guidelines
3. Provide documentation (clinical notes, reports, and other professional products) which complies with TGC's Quality Improvement standards and the requirements of all funding sources.
4. Adapt to changing work priorities and a fast-paced environment while maintaining professionalism
5. Meet supervision requirements and expectations as determined with immediate supervisor
6. Maintain effective and cooperative working relationship with TGC staff as well as external customers and referral sources
7. Participate in training as directed by the immediate supervisor or TGC management staff.
8. Meet HIPAA standards for confidentiality of medical records
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Medical Billing Specialist
Collections representative job in Kansas City, KS
GENERAL DESCRIPTION This position will primarily handle insurance claim submissions, payment posting, and researching claim rejects/denials. This position must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines. ESSENTIAL JOB FUNCTIONS
Submits claims to government and commercial payers according to timely filing requirements.
Posts payments and remittance advices in appropriate database(s).
Tracks and collects aging accounts receivables.
Research claim denials & clearinghouse edits.
Completes requests for medical information and other related correspondence.
Identifies and analyzes open claims and corrects billing errors.
Re-submits claims to insurance carriers as appropriate.
Monitors all past due accounts for payment.
Contributes to a cohesive departmental unit.
Maintains regular and predictable attendance.
REQUIRED SKILLS
High School Diploma or GED
Excellent written and oral communication skills
Working knowledge of commercial and government insurance plans
1-2 years of previous medical billing experience
Basic knowledge of Microsoft Office
Medical terminology
Self-starter, team player, analytic & problem-solving abilities
PREFERRED SKILLS
Billing and/or coding education or certification
Personal experience with a disability
COMPETENCIES
Detail oriented.
Maintains HIPAA and other confidentiality requirements.
Remains flexible when faced with schedule changes, interruptions, or the need to deal with difficult situations.
Demonstrates personal integrity and sound judgement.
Works independently or as a team with little guidance.
Models professional attitude and demeanor.
Demonstrates sound time management and organization skills.
WORK ENVIRONMENT & PHYSICAL DEMANDS This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. People with disabilities are strongly encouraged to apply.
Sr. Collections Specialist
Collections representative job in Overland Park, KS
The Sr. Collections Specialist is responsible for managing the timely payment on overdue accounts from WellSky's clients. The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the organization.
This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of delinquency, ensuring timely follow-up and resolution.
Client Communication: Initiate and respond to client inquiries through phone and email to facilitate payment and resolve outstanding issues.
Issue Resolution: Conduct investigations to identify root causes of payment delays and implement appropriate solutions. Escalate unresolved accounts to appropriate management channels when necessary.
Cross-Functional Collaboration: Work closely with internal teams and stakeholders to remove barriers to payment and improve account outcomes.
Process Improvement: Partner with colleagues to evaluate and enhance current processes, contributing to continuous operational improvement.
Additional Duties: Perform other related tasks and responsibilities as assigned by management.
Required Qualifications:
GED or high school diploma
At least 2-4 years of relevant work experience
Preferred Qualifications:
Proficient in using collection software and Microsoft Office Suite
Strong problem-solving skills
Excellent verbal and written communication skills
Highly organized with attention to detail and the ability to manage multiple tasks
Job Expectations:
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
#LI-OF1
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical, dental, and vision benefits
Mental health benefits through TelaDoc
Prescription drug coverage
Generous paid time off, plus 13 paid holidays
Paid parental leave
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
Auto-ApplyBilling Specialist
Collections representative job in Shawnee, KS
This role is based in our Shawnee, KS office. As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable. Responsibilities Include: * Process event orders within established guidelines while adhering to the department's goals and objectives.
* Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
* Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
* Respond to customer inquiries regarding billing issues.
* Generate weekly sales reports for current events that are distributed to internal business groups.
* Provide final event stats for month-end financials.
* Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
* Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
* Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
* Maintain excellent customer service internally and externally.
* Adhere to general accounting practices where applicable.
* Travel required.
Collections Specialist - Entry Level
Collections representative job in Kansas City, MO
Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Role Summary:
This is a great opportunity to start a career in Accounting/Collections.
Operational Responsibilities
Review assigned Customer Open A/R Balances searching for customers over terms and or limits
Establish contact with each customer over assigned credit limits notating correspondence regarding account.
Determine appropriate follow up timing and schedule future reviews.
Review previously entered follow up notes to ensure Customer contacts are consistently maintained.
Adhere to escalation model for subsequent contacts with customers including appropriate management in copy.
Comprehend differing approaches to various customer volumes and frequencies.
Receipt of payments and applying funds to correct accounts and invoices.
Balancing payment applications for each batch created.
Key Skills and Qualifications
A Receivable position at the company requires a specific skill set. Below is a list of skills minimally required to execute the requirements / expectations
Ability to provide support and guidance to clients in regard to various charges
Strong written and verbal communication skills
Understanding of industry used terminology
Experience working in a fast paced, team oriented, deadline driven department
Problem solving experience and confidence to challenge status quo
Computer literacy and strong organizational, interpersonal, and presentation skill
A Degree in business, finance or previous experience in collections is seen as an advantage
Problem solving skills
Benefits:
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
Salary range: $41,000 - $43,000 depending on experience.
INDLP
Please click here for information on the privacy policy for California residents.
Auto-ApplyCollections Specialist
Collections representative job in Overland Park, KS
INTRODUCTION
Company Overview:
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule & Location:
Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time
It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings.
Job Description:
The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner.
QUALIFICATION REQUIREMENTS
GED or high school diploma required
Minimum of three (3) years of working experience in collection related activities required
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
QUALIFICATIONS PREFERRED
Minimum of five (5) years of working experience in collection related activities preferred
Previous home infusion therapy billing experience preferred
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Following up on insurance claims to ensure timely payment.
Working with insurance companies to resolve any denials or short payments.
Communicating effectively with internal teams to ensure smooth operations.
Understanding when a claim was billed correctly vs when it is not.
Have a thorough understanding of payer contracts.
Understanding the different types of home infusion medications and therapies.
Knowledge of insurance verification and reimbursement processes.
Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
Familiarity with clearinghouses and the billing functionality.
Assist with various data entry, administrative, and clerical tasks.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
Able to stay abreast of payer alerts and reimbursement changes.
Able to work in a fast-paced environment.
Able to navigate and interpret insurance contracts.
Ability to actively communicate, inspire and motivate all levels of staff.
Ability to think and act strategically and proactively.
Ability to maintain accurate records and prepare reports and correspondence related to the work.
Ability to organize and coordinate the work of others.
Ability to set priorities and assign work to other professionals.
Excellent analytical skill.
Communication Skills
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills
Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
This position requires constant sitting with occasional walking, standing, kneeling or stooping.
This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
This position requires constant talking and hearing.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
This position must occasionally lift and/or move up to 20 pounds
Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
Will participate in legal and ethical compliance training each year.
Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyCollections Specialist
Collections representative job in Lenexa, KS
Job Description
Why TrueAccord?
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
Are you motivated, empathetic, and great at sales? Do you love helping people?If so, a career with TrueAccord could be your next big step! We're hiring Collections Specialists and offering a real path for long-term growth and success.
Why Join TrueAccord?We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:Leadership: Shaping our future and leading teams.Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting.The impact you'll have:
Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.
Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals.
Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.
Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.
Who You Are:
A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections.
Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.
Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.
Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.
Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.
Qualifications:
High school diploma or GED required.
High sense of ownership, resilience, and reputation of dependability
Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our
Privacy Policy
.
Collections Specialist (Credit Manager)
Collections representative job in Kansas City, MO
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Credentialing & AR Specialist
Collections representative job in Kansas City, MO
Job Details Gillis Campus - KANSAS CITY, MO Hybrid Full Time $22.00 - $24.00 HourlyDescription
We are seeking a Credentialing AR Specialist to join our team. Your role is to ensure the smooth process for credentialing processes for healthcare providers and to manage Accounts Receivable. As a member of the Finance team, you will work closely with other team members and report to our Director of Revenue Cycle.
Starting Pay: $20 - $22 Hourly
Work Location: Hybrid, Remote
WHAT YOU WILL DO:
Manage provider enrollment, re-enrollment, and updates with insurance payers and regulatory agencies.
Collect and verify required documents such as licenses, certifications, education credentials, and malpractice insurance.
Submit credentialing applications to insurance companies, government agencies, and other credentialing bodies.
Monitor and manage aging claims, collaborate with payers to resolve errors, and ensure timely payment.
WHAT YOU WILL BRING:
Our ideal candidate will have relevant experience in credentialling and AR within a behavioral health setting along with the following:
PREFERRED:
Understanding of CPT coding, diagnosis codes, and medical terminology
Ability to interpret remittance advice
REQUIREMENTS:
At least 21 years of age, ability to pass a background check and drug screening
A valid driver's license, proof of current vehicle insurance, and reliable transportation
Excellent communication and interpersonal abilities
Proficiency with Microsoft Office and Excel
WHO WE ARE:
Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:
Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:
Nonviolence - helping to build safety skills and a commitment to a higher purpose.
Emotional Intelligence - helping to teach emotional management skills.
Social Learning - helping to build cognitive skills.
Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
Growth and Change - helping to work through loss and prepare for the future.
OUR WIDE STATEMENT:
At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.
OUR DIVERSITY STATEMENT:
We partner for safe and healthy communities.
We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
We stand for anti-racism, equity, and inclusivity.
We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
OUR BENEFITS:
Cornerstones of Care offers a competitive benefits package, which includes:
9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
Team members who work at least 30 hours per week are eligible for
Health insurance benefits (medical, prescription, dental, vision)
Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
Retirement savings plan (401K) with employer match
Pet Insurance
Employee assistance program (EAP)
Tuition reimbursement program
Public Service Loan Forgiveness.
To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
Questions?
Please contact: Cornerstones of Care, People Experience Team
8150 Wornall Rd., Kansas City, MO 64114
Phone: ************** Fax: **************
Like us on Facebook at: ********************************************
Cornerstones of Care is an Equal Opportunity Employer
Billing Coordinator
Collections representative job in Kansas City, MO
The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: * Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions
* Generate and distribute pre-bills on a monthly basis
* Participate in monthly meetings with partner to review unbilled and AR inventory
* Process narrative edits and time and cost adjustments
* Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client
* Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed
* Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary
* Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history
* Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely
* Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers
* Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries
* Participate in collections activities as needed, and identify and escalate deductions and/or collections issues
* Maintain telephone, email and personal contact with clients, attorneys, and staff
* Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections.
* Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client.
* Observe confidentiality in all Firm and client matters
* Other duties as they arise
Qualifications
* 2-5 years of years' experience in a billing role, preferably at a law firm.
* Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
* Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.
* Experience with Elite 3E software preferred.
* Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable.
* Advanced proficiency with Microsoft Excel and Microsoft Office Suite.
* Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors.
* High school diploma required.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:
* Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success
* Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
* Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement
* Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
* Technical Excellence
* People and Team
* Client/Stakeholder Relationships
* Service Delivery and Commercial Awareness
* Personal Effectiveness
Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits.
This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.
Principals only
#LI-HYBRID #LI-AP1
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.
Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
Sr. Collections Specialist
Collections representative job in Overland Park, KS
The Sr. Collections Specialist is responsible for managing the timely payment on overdue accounts from WellSky's clients. The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the organization. This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
* Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of delinquency, ensuring timely follow-up and resolution.
* Client Communication: Initiate and respond to client inquiries through phone and email to facilitate payment and resolve outstanding issues.
* Issue Resolution: Conduct investigations to identify root causes of payment delays and implement appropriate solutions. Escalate unresolved accounts to appropriate management channels when necessary.
* Cross-Functional Collaboration: Work closely with internal teams and stakeholders to remove barriers to payment and improve account outcomes.
* Process Improvement: Partner with colleagues to evaluate and enhance current processes, contributing to continuous operational improvement.
* Additional Duties: Perform other related tasks and responsibilities as assigned by management.
Required Qualifications:
* GED or high school diploma
* At least 2-4 years of relevant work experience
Preferred Qualifications:
* Proficient in using collection software and Microsoft Office Suite
* Strong problem-solving skills
* Excellent verbal and written communication skills
* Highly organized with attention to detail and the ability to manage multiple tasks
Job Expectations:
* Willing to work additional or irregular hours as needed
* Must work in accordance with applicable security policies and procedures to safeguard company and client information
* Must be able to sit and view a computer screen for extended periods of time
#LI-OF1
#LI-Onsite
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
* Excellent medical, dental, and vision benefits
* Mental health benefits through TelaDoc
* Prescription drug coverage
* Generous paid time off, plus 13 paid holidays
* Paid parental leave
* 100% vested 401(K) retirement plans
* Educational assistance up to $2500 per year
Collections Specialist - Entry Level
Collections representative job in Kansas City, MO
Job Description
Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.
Role Summary:
This is a great opportunity to start a career in Accounting/Collections.
Operational Responsibilities
Review assigned Customer Open A/R Balances searching for customers over terms and or limits
Establish contact with each customer over assigned credit limits notating correspondence regarding account.
Determine appropriate follow up timing and schedule future reviews.
Review previously entered follow up notes to ensure Customer contacts are consistently maintained.
Adhere to escalation model for subsequent contacts with customers including appropriate management in copy.
Comprehend differing approaches to various customer volumes and frequencies.
Receipt of payments and applying funds to correct accounts and invoices.
Balancing payment applications for each batch created.
Key Skills and Qualifications
A Receivable position at the company requires a specific skill set. Below is a list of skills minimally required to execute the requirements / expectations
Ability to provide support and guidance to clients in regard to various charges
Strong written and verbal communication skills
Understanding of industry used terminology
Experience working in a fast paced, team oriented, deadline driven department
Problem solving experience and confidence to challenge status quo
Computer literacy and strong organizational, interpersonal, and presentation skill
A Degree in business, finance or previous experience in collections is seen as an advantage
Problem solving skills
Benefits:
Employee Recognition Program
Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
Salary range: $41,000 - $43,000 depending on experience.
INDLP
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Collections Specialist
Collections representative job in Lenexa, KS
Why TrueAccord?
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
Are you motivated, empathetic, and great at sales? Do you love helping people?If so, a career with TrueAccord could be your next big step! We're hiring Collections Specialists and offering a real path for long-term growth and success.
Why Join TrueAccord?We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:Leadership: Shaping our future and leading teams.Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting.The impact you'll have:
Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.
Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals.
Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.
Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.
Who You Are:
A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections.
Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.
Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.
Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.
Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.
Qualifications:
High school diploma or GED required.
High sense of ownership, resilience, and reputation of dependability
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our
Privacy Policy
.
Auto-Apply