Collections representative jobs in Philadelphia, PA - 682 jobs

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspon Account Specialist, Specialist, Membership, Concierge, Banking, Healthcare

Customer Service & Accounts Receivable Specialist (Confidential) 📍 Montgomery County, PA | Onsite 🕒 Full-Time | Temp-to-Hire The Opportunity Addison Group is working with a small, well-established organization seeking a Customer Service & Accounts Receivable Specialist to support daily operations. This role is ideal for someone who enjoys interacting with people, working with numbers, and becoming a trusted internal resource. What You'll Be Responsible For Acting as a key point of contact for inbound inquiries from customers and partners Supporting billing, payment processing, and basic accounts receivable follow-up Maintaining accurate records and updating internal systems Assisting with general office coordination and administrative tasks Partnering closely with accounting and leadership to keep operations running smoothly What We're Looking For Prior experience in customer service, billing, AR, collections, or bookkeeping Strong communication skills and a professional demeanor Comfort navigating technology and learning new systems quickly Detail-oriented with strong follow-through Able to manage multiple responsibilities in a small-team environment Why This Role Temp-to-hire opportunity with long-term intent Stable, mission-driven organization Consistent Monday-Friday schedule Supportive team with hands-on training Competitive pay and strong benefits upon conversion About Addison Group Addison Group is a national staffing firm specializing in Finance & Accounting, HR, IT, and Administrative placements. We partner with clients to deliver long-term hires that fit both skillset and culture. 👉 All inquiries and applications will be handled confidentially.

Back Accounts Receivable Representative #4689 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description: This role will be responsible for premium receivable collections and reporting related to PMA Companies and will require collection management skills and customer service excellence. Responsibilities: Collection Management: Meet all departmental collection and processing standards for Insurance Company and TPA business segments; including research and analysis of billing and payment discrepancies and preparation of monthly collection action plans. Broker Management: Ensure timely, accurate payment application and minimize late reporting. Customer Service: Ensure prompt, complete, and professional communication with all stakeholders. Financial Management: Research A/R reconciliation discrepancies, identifying the root cause and resolution to minimize future instances. Prepare and distribute monthly billing statements with special handling requirements. Approve the issuance of large claim payments for our TPA. Enter TPA contract data in preparation for billing. Prepare disbursement requests for client returns and broker commissions. Demonstrate commitment to PMA's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work. Requirements: Bachelor's degree or at least 2 years of Accounts Receivable experience Proficient with Microsoft Office suite Strong oral and written communications skills Excellent customer service orientation Strong analytical, problem solving, and settlement skills Strong organization and time management skills Ability to work well collaboratively and independently

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************

SourcePro Search has a fantastic opportunity for a Electronic Billing Coordinator with a top ranked large law firm in the Philadelphia office. The incumbent will be responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 5+ years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************

Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations. • Ability to handle a fluctuating workload based on current demand as assigned • Proficient at prioritizing requests to meet deadlines • Must be proficient in MS Word and MS Excel • Legal Billing and Aderant Expert experience preferred • Bill Blast experience a plus • Widespread knowledge of the distinct types of legal billing a plus • Strong oral and written communication skills and accuracy required • Demonstrated ability to work independently • Must be proactive, work well under pressure, and excel in a fast-paced environment • Must be self-motivated, detail-oriented, highly organized, and reliable • Have the ability to multi-task and work well in a team environment • Professional and courteous communication with clients, attorneys, paralegals, and staff required • High School diploma (or G.E.D.) required, bachelor's degree is preferred • Law firm experience preferred but not required • Generate and distribute pre-bills as requested • Process Subrogation cost and on demand invoices • Process cost adjustments and occasional time and narrative edits • Redact back up when required • Process final invoices • Review various websites for matter setups and budgeting information • Submit invoices for various websites using Bill Blast • Email invoices using Bill Blast • Ensure successful transmission of E-Bills and follow up when necessary • Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles • Daily matter and bill group maintenance, performed in Aderant Expert • Please note that this job description is not exhaustive and additional duties may be assigned as needed

Job DescriptionDescription: Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements: Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Collections Specialist/Accounts Receivable Location: Philadelphia PA Duration: 12 months Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Qualifications Collections EXP require Additional Information Thanks Shubham If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Job description: M-F 8:30am -5:00pm Business Casual dress code This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Key Responsibilities: Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio Responsible for Collections for the United States which include: • Daily engagement with Key Account Customers • Manage and execute Dunning Process • Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc. • Liaise with Customer Service group to enhance Customer experience by resolving timely open queries • Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management • Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required • Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns • Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices • Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures. Experience: •2-5 years of experience working in Accounts Receivable B2B Collections experience •Basic computer skills (e.g. Microsoft Word, Excel and Access) •ERP systems (Oracle, SAP, Polaris) preferred •Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required) Key Attributes of this role: •Capable of working independently and applying analytical skills in the collection processes •Experience in handling high volume account portfolios and balancing multiple priorities •Ability to work in culturally diverse teams •Customer focused with excellent interpersonal and communication skills Education: Undergraduate degree in Finance /Accounting preferred Qualifications Experience: •2-5 years of experience working in Accounts Receivable B2B Collections experience •Basic computer skills (e.g. Microsoft Word, Excel and Access) •ERP systems (Oracle, SAP, Polaris) preferred •Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required) Education: Undergraduate degree in Finance /Accounting preferred Additional Information All your information will be kept confidential according to EEO guidelines.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. This position provides information for the credit union and its services to the memberships via phone and other forms of correspondence. DUTIES Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. The results will be deeper penetration, wallet share of online teller, mobile, e-deposit, bill pay and loan products. Qualify the member for an expanded relationship with the credit union and, if appropriate, set up an appointment for a follow up call. QUALIFICATIONS At least one year of experience in a call center of a credit union or financial institution preferred. Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required. Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) EDUCATION Associate's Degree in Business Administration or a related field or the equivalent experience preferred. WORK HOURS * Full time position * Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. ","

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************

SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************

Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Qualifications Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Additional Information Thanks Shobha Mishra ************ ; Shobha.MishraATartechinfo.com

Job Details: This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Qualifications (Training, Education & Prior Experience): Education Undergraduate degree in Finance /Accounting preferred Experience: 2-5 years experience working in Accounts Receivable Collections experience Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris) Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required) Key attributes of this role include: Knowledge, insight, and experience in financial accounting Capable of working independently and applying analytical skills in the collection processes Experience in handling high volume account portfolios and balancing multiple priorities Ability to work in culturally diverse teams Customer focused with strong interpersonal and communication skills Ability to leverage and build on ERP skills to ensure operational excellence and service quality. Key Responsibilities: Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio Responsible for Collections for the United States which include: • Daily engagement with key Account Customers • Manage and execute Dunning Process • Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc. • Liaise with Customer Service group to enhance Customer experience by resolving timely open queries • Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned Customer Collection portfolio as requested by management • Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required • Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns • Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices • Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures. Other Skills: Strong written and oral communication skills Proficiency in English and applicable local language(s) Qualifications Qualifications (Training, Education & Prior Experience): Education Undergraduate degree in Finance /Accounting preferred Experience: 2-5 years experience working in Accounts Receivable Collections experience Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris) Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)