Collections representative jobs in Pine Hills, FL - 639 jobs
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Customer Service Representative
Circle Logistics, Inc.
Collections representative job in Orlando, FL
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate correspondence with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
Skills/Abilities:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
$17-$18 an hour
Full-time: 40 hours per week
Weekday and Weekend schedules available
On-site training and career development
Paid holidays and paid time off
Insurance benefits, including but not limited to: Health, vision, dental, life, and disability
401(k) Plan
Check out our Orlando Office HERE
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions.
We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
$17-18 hourly 4d ago
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Billing Specialist
MLB & Associates
Collections representative job in Longwood, FL
BILLING SPECIALIST (Onsite)
The Billing Specialist is responsible for preparing, reviewing, and issuing accurate invoices, ensuring compliance with contracts, rate schedules, and company policies. This role works closely with operations, project management, and accounting teams to reconcile billing, resolve discrepancies, and maintain accurate records. The Billing Specialist plays a critical role in maintaining client satisfaction, supporting revenue recognition, and improving billing processes.
Key Responsibilities
Invoice Preparation & Accuracy Review - Prepare, review, and issue customer invoices accurately in accordance with contracts, rate schedules, and company policies.
Contract & Rate Verification - Verify billing details against contracts, purchase orders, work orders, and approved rates. Coordinate with the Project Management team to confirm billing accuracy.
Time, Equipment & Service Reconciliation - Reconcile timesheets, rental invoices, master schedules, and equipment usage to ensure all billable work is captured correctly.
Billing Schedule Management - Manage weekly and monthly billing cycles to ensure timely invoicing.
Compliance & Documentation - Ensure all invoices meet client, regulatory, and audit requirements, including maintaining required backup documentation.
Accounts Receivable Coordination - Collaborate with Accounting/AR to resolve billing discrepancies, adjustments, credits, and rebills.
Client Billing Inquiries & Dispute Resolution - Respond to customer billing questions, resolve disputes, and coordinate corrections promptly and professionally.
Data Entry & System Maintenance - Enter and maintain accurate billing data in the company's accounting system.
Reporting & Reconciliation - Generate billing reports, prepare monthly income accruals, and support month-end close activities.
Process Improvement & Internal Collaboration - Identify opportunities to improve billing processes and collaborate with operations, project managers, and finance to enhance
Qualifications & Experience
High school diploma required, associate degree in business administration or related field preferred.
2+ years of billing, accounts receivable, or accounting experience (construction, services, or project-based industries preferred).
Strong attention to detail and accuracy.
Excellent organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Excel required and QuickBooks experience preferred.
Strong communication skills for interacting with internal teams and clients.
Ability to manage multiple priorities and meet deadlines.
Work Conditions
Office-based role with some interaction with field or project teams as needed.
Occasional overtime may be required during month-end or peak billing periods.
Equal Opportunity Employer committed to providing a workplace that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status.
$27k-36k yearly est. 1d ago
Customer Experience Representative
Leap Legal Software 4.4
Collections representative job in Orlando, FL
This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows
To be part of the company culture and represent the company and its core values to other assistants and customers.
Qualifications
The capability to bring enthusiasm and flair into the work environment and have the determination to succeed
Good English speaking and writing skills are essential to communicate effectively with customers and our client
A good work ethic and a positive attitude with the ability to work within a team
Additional Information
Job Type:
Full-Time
Advantages...
$35,000 - $55,000 with uncapped bonus potential
A world-renowned coaching system that involves full product coaching and ongoing support
A busy social calendar, with both work and non-work related events
Opportunities to travel both nationally and internationally.
Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.
$34k-54k yearly est. 21h ago
Construction Billing Specialist
Creative Financial Staffing 4.6
Collections representative job in Winter Park, FL
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Work for a leading company in the construction industry with a strong reputation for excellence-an ideal environment for a Construction Billing Specialist looking to grow.
As a Construction Billing Specialist, you'll enjoy significant opportunities for advancement within a supportive, team-oriented environment.
Benefit from great perks, including a comprehensive benefits package and a matching 401(k).
Join a culture that provides the tools, training, and collaboration needed for a Construction Billing Specialist to succeed.
Key Responsibilities of the Construction Billing Specialist:
Manage high-volume weekly billing, creating and sending invoices and FOB sales as a Construction Billing Specialist.
Prepare daily reconciliations, aging reports, and payment analyses.
Handle collections and communicate with clients via email regarding outstanding payments.
Process cash ticket sales, deposits, checks, and credit card transactions.
Verify billing information in SAP and ensure accurate processing.
Process NTOs (Notice to Owner) in compliance with Florida construction requirements.
Qualifications for the Construction Billing Specialist Role:
This Construction Billing Specialist role requires strong organizational skills and attention to detail to manage high-volume billing and payment processing.
Candidates with experience handling high-volume invoices and complex reconciliations will thrive in this position.
5-6 years of accounts receivable experience required.
NTO experience required.
Experience with SAP or a similar ERP system is a plus.
Why You'll Love This Construction Billing Specialist Role:
Competitive Pay: Based on experience, with opportunities for overtime.
Comprehensive Benefits: Generous PTO and 401(k) match.
Collaborative Environment: Join a team that values precision, efficiency, and teamwork-perfect for a motivated Construction Billing Specialist.
Applicants must be authorized to work in the United States without sponsorship
#INJAN2026
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$22-25 hourly 22h ago
Group Housing Billing Coordinator
Sitio de Experiencia de Candidatos
Collections representative job in Orlando, FL
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$33k-47k yearly est. Auto-Apply 12d ago
Billing Coordinator
Seaglass Concrete
Collections representative job in Sanford, FL
Job Description
As a Billing Coordinator, you are responsible for ensuring accurate and timely billing processes related to equipment usage and services.
This role involves working closely with various departments to gather billing information, analyze data, and maintain precise records, ensuring data integrity and data refinement across all equipment reporting functions. In addition, critical for success are the abilities to work in a demanding environment while demonstrating self-motivation and focus, produce highly accurate work, make swift decisions, and be a supportive team player.
About Sea Glass Concrete:
Sea Glass Concrete is a rapidly growing construction company committed to excellence and innovation. We offer a supportive and collaborative environment where you can develop your skills, take on challenging projects, and contribute to our success.
Key Responsibilities:
Collaborate with multiple departments to gather, verify, and analyze billing information.
Ensure data integrity and refine equipment reporting functions to maintain precise records.
Work efficiently in a fast-paced environment, balancing self-motivation with focus.
Manage accurate and timely billing processes for equipment usage and services.
Contribute as a supportive team player to enhance overall department performance.
Qualifications:
Ability to work with large amounts of data, within a defined timeframe, to produce weekly reports for operating companies
Computer proficiency, including Microsoft Office Suite (Excel)
High School Diploma or GED, 1+ years of related experience, or an equivalent combination
Collaborate with internal and external teams to gather accurate billing information.
Assign appropriate coding, making determinations as necessary, and coordinate with internal departments to resolve discrepancies or issues
$33k-47k yearly est. 28d ago
Supervisor, Patient Referrals
Chenmed
Collections representative job in Winter Park, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. The Supervisor, Referrals will oversee a team of centralized care (referral) coordinators.
+ **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Provides extraordinary customer service to all internal and external customers (including patients and other ChenMed team members) always. Establishes and maintains relationships with identified service providers.
+ Conducts all activities as outlined in the job description for Care Coordinator. Provides coverage for Care Coordinators when they are on paid time off or call out.
+ Supervises centralized care coordinators in their day to day activities. Ensures the completeness and accuracy of all tasks. Assists coordinators with complicated referrals.
+ Provides referral consulting support to assigned centers. Acts as referrals liaison for Center Managers. Answers questions and assists the center referral staff (care coordinators) at the request of the Center Manager and provides feedback to Center Managers when needed.
+ Ensures Preferred Provider List is used accurately and effectively. Collaborates with referral management to ensure specialist network is adequate for the geography and escalates accordingly when network adequacy impacts access to care.
+ Generates and analyzes all Business Intelligence reports; releases to the care coordinators.
+ Training of new care coordinators and assisting with training of new processes with direction from Referral Manager.
+ Covers for Referral Manager while on PTO.
+ Provides feedback to Referrals Manager to conduct performance evaluations for referrals team members.
+ Submits Workday timecards and approves PTO for care coordinators.
+ Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:**
+ Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace
+ Ability to determine proper resolution of problems based on defined alternatives
+ Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook
+ Ability and willingness to travel locally and regionally up to 50% of the time
+ Spoken and written fluency in English
+ **EDUCATION AND EXPERIENCE CRITERIA:**
+ High School diploma or GED required
+ One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population
**PAY RANGE:**
$49,871 - $71,243 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$19k-38k yearly est. 22d ago
Collection Agent
Mandarich Law Group, LLP
Collections representative job in Lake Mary, FL
Job Description
Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office.
START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!
Multiple shifts available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM
What You'll Do:
• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.
Requirements
Excellent verbal communication skills'
Multitasking and time management skills to work through the account queue and inbound call volume.
Previous customer service work preferred.
Benefits
Rate: $18.00 to $20.00 plus monthly bonus
Competitive Base Salary
Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
Medical, Dental , and vision; 401K plan with company match
Long and Short Terrm Disability Insurnace
Company paid Life Insurance
$18-20 hourly 3d ago
Collections Specialist
Diamond Resorts 4.4
Collections representative job in Orlando, FL
DIAMOND RESORTS™ OFFERS:
Medical, dental, vision, 401K and life insurance
Resort discounts for team members, family, and friends
Career growth opportunities
A healthy work-life balance with paid time off
Fun work environment
Job Description
JOB SUMMARY
Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign.
ESSENTIAL JOB FUNCTIONS
Provides customer service regarding collection issues, questions and processing payments and/or refunds.
Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally.
Responsible for reducing delinquency for assigned accounts.
Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos.
Reviews open accounts for collection efforts.
Makes outbound calls, maintaining professional communication at all times via phone and in person.
Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process.
Utilizes computer systems to handle skip tracing.
Reviews terms of sales and/or loan documents and attempts to collect customer payments.
Provides timely follow-up on payment arrangements and documentation required per account.
Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases.
Ensures customer information is correct and updates information as necessary.
Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution.
Responsible for exceeding departmental performance standards and quality assurance expectations.
Completes all required company trainings and compliance courses as assigned.
Adheres to company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
Qualifications
EDUCATION
High School Diploma or equivalent.
EXPERIENCE
No prior experience or training required.
No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.
LICENSE & CERTIFICATIONS
This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
Computer proficiency in Microsoft Word, Excel and Outlook.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Able to establish and maintain a cooperative working relation.
Able to use sound judgment; work independently, with minimal supervision.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Competent in public speaking.
Performs well with frequent interruptions and/or distractions.
Additional Information
Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.
At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations.
Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation.
Diamond Resorts is an Equal Opportunity Employer
Apply Today! Link Below!
****************************************************************************************************************
$32k-39k yearly est. 60d+ ago
Credit and Collection Analyst
Mindlance 4.6
Collections representative job in Lake Mary, FL
The Credit Analyst will review and analyze and set up new accounts for order to be placed via DNB reports, bank references, credit application and licensure according to our pnp's. Knowledge of AS400 and Getpaid systems helpful. Excel/Microsoft Office needed.
Experience in analyzing and assigning terms and credit limits to new
customers and/or reviewing established customers info according to
process.
Qualifications
Please, find below the detailed Job description. I would really appreciate if you can reply me with an updated copy of your resume, if interested.
Job Title :
Credit and Collection Analyst
Job Location : 255 Technology Park
Lake Mary
, FL
32746
Duration : 6 months
Shift
:
Monday - Friday 11am to 8pm. EST
Additional Information
Thanks & Regards
Mahesh Kumar B
Contact: ************
E-mail :maheshk@mindlance(DOT)com
$46k-62k yearly est. 21h ago
Collections Specialist
Mid Florida Finance 4.1
Collections representative job in Lakeland, FL
Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
Provide excellent customer service while meeting collection goals
Manage a daily call queue.
Takes payments and assists management with requests for due date/deferments.
Light skip tracing on accounts
Identifies and recommends accounts for repossession.
Performs other essential functions as assigned.
Minimum qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm
Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Mid Finance Florida is an equal opportunity employer and a drug free work environment.
$40k-44k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Atrium Staffing
Collections representative job in Orlando, FL
Our client is a leading construction company specializing in commercial and residential projects across the region. With a strong commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. They are now seeking a Collections Specialist.
Salary/Hourly Rate:
$50k - $55k
Position Overview:
The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the organization. This role requires a detail-oriented professional with strong communication and negotiation skills who can thrive in a fast-paced environment. The Collections Specialist will collaborate closely with project managers, clients, and the finance team to ensure timely payments and resolve billing discrepancies.
Responsibilities of the Collections Specialist:
* Monitor accounts to identify outstanding debts and past-due balances.
* Investigate historical data related to each outstanding debt or invoice.
* Contact clients regarding overdue payments via phone, email, or written correspondence.
* Take appropriate actions to encourage timely and accurate debt payments.
* Process payments and refunds accurately and efficiently.
* Resolve billing discrepancies and customer credit issues.
* Update account status records and document all collection efforts.
* Prepare and report on collection activity and accounts receivable status.
* Collaborate with internal departments, including project management and finance, to resolve billing discrepancies.
* Maintain accurate, complete, and up-to-date records of all collection activities.
Required Experience/Skills for the Collections Specialist:
* Proven experience as a Collections Specialist or in a similar accounts receivable role.
* Strong knowledge of billing procedures and collection techniques.
* Familiarity with laws and regulations related to debt collection.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to work independently and manage multiple priorities effectively.
* Strong organizational skills and attention to detail.
* Proficiency in Microsoft Office Suite and accounting or billing software.
Preferred Experience/Skills for the Collections Specialist:
* Experience working within the construction industry.
* Knowledge of construction project billing and lien processes.
* Familiarity with construction-related accounting software such as Sage 300, Procore, or similar systems.
Education Requirements:
* High school diploma or equivalent required.
* Associate or Bachelor's degree in Finance, Accounting, or a related field preferred.
Benefits:
* Comprehensive health, dental, and vision insurance plans.
* 401(k) plan with company match.
* Paid time off and paid holidays.
$50k-55k yearly 12d ago
Medical Billing Specialist
Mindful Behavioral Healthcare 4.2
Collections representative job in Kissimmee, FL
The MEDICAL BILLING SPECIALIST performs clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third-party billing records, and resolution of problems. Follows up on submitted and patient billing; resubmit claims or corrects inaccuracies. May handle cash items and accounts receivable posting. Works with others in a team environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Psychiatry Office.Processes billing to patients and third-party insurance companies.
Maintains supporting documentation files and current patient addresses.
Researches and responds by telephone and/or in writing to patient inquiries regarding billing issues and problems.
Monitors submitted claims, follows up on unpaid claims, and initiates dialogue with insurance companies.
Resubmit claims to insurance companies as necessary.
May receive and receive cash items and third-party reimbursements
Posts and reconciles payments to patient ledgers.
Balances daily batches and reports.
Maintains patient demographic information and data collection systems.
Identifies and resolves patient billing complaints
Follows and reports the status of delinquent accounts.
Performs various collection actions, including contacting patients by phone, and correcting and resubmitting claims to third-party payers.
Performs miscellaneous job-related duties as assigned.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Insurance Verification.
Referrals
PREFERRED EXPERIENCE:
Prior medical billing and administrative experience in a private medical office.
Customer service
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
ICD-10: 1 year (Preferred)
This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting.
If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).
$28k-40k yearly est. 60d+ ago
Reimbursement Collection Specialist I
Axium Healthcare Pharmacy 3.1
Collections representative job in Lake Mary, FL
At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription.
Job Description
The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following. Other duties may be assigned.
Ensures timely follow-up on all assigned claims to secure timely payment
Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner
Reduces claims in the over 90-day categories
Collects “Patient Responsibility” from the patient
Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems
Completes timely follow-up as required by department guidelines
Demonstrates successful collection meetings by adhering to all collection guidelines and rules
Mails, faxes or emails all appropriate collections correspondence
Receives incoming calls related to the Billing/Collections Department
Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off
Maintains relationships with insurance companies
Generates and prepares patients statements and review them for accuracy prior to mailing
Utilizes the Internet for Insurance claims status
Assists with external audits
Be willing to cross-train and fill-in in other areas within the department
Works in an efficient and cohesive group environment
Supports group and management efforts
Completes daily, weekly and monthly tasks as required by department standards
Qualifications
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages.
REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations.
COMPUTER and INTERNET SKILLS:
Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Must be able to work in an environment of open-space cubicles where the noise level is usually quiet.
OTHER SKILLS THAT APPLY:
Diplomacy
Professionalism
Filing
Organizing
Planning
Multi-tasking
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-32k yearly est. 21h ago
Debt Settlement Specialist
Camali Services
Collections representative job in Orlando, FL
Camali Services provides cutting edge Customer Relations services across multiple industries for products and services from clients of all sizes, but we specialize in the debt settlement industry. Our goal is to connect with our target audience on a one to one basis. Using our customized solutions, we have been able to successfully achieve this in an efficient and effective manner. Every day we deliver life-altering debt consolidation plans to our customers, and our staff get the benefit of seeing their customers' success stories first hand.
Job Description
Who we're looking for:
We are looking for talented, enthusiastic, recent graduates motivated to make a positive change in people's lives. Join our rapidly growing finance & debt management team as a
Debt Settlement Specialist
and help advocate for our clients to help them achieve financial freedom.
Who we are:
Camali Services
is a financial counseling firm that helps consumers simplify their finances, reduce their monthly payments, and become debt-free.
What we do:
Through our partnerships, we are able to offer many financial and debt management services. Our ultimate goal is to help clients get out of debt in the quickest and most effective way possible so they can refocus on the important things in life.
Principal Duties and Responsibilities of the Debt Settlement Specialist:
Communicate with clients to learn about their banking/financial/debt needs and help them achieve their goals.
Work with clients to resolve accounts where debt collection efforts have been escalated by lenders or banking institutions.
Proactively take ownership of, resolve, and prevent further client debt problems.
Meet with clients to understand their priorities, advise them on financial and debt management solutions, and provide a forward-looking financial & banking plan.
Use your knowledge of banking, finance, debt management, debt settlement, cash management, credit, investment, and wealth protection to help clients meet their goals.
Gather and submit documentation for approval and payment of accounts.
Qualifications
Qualifications of the Debt Settlement Specialist:
Undergraduate degree (in banking, finance or related field an asset)
Excellent communication and interpersonal skills
Attention to detail
Ability to easily build rapport with clients
Proficiency with Microsoft Office Suite
No previous experience necessary
Access to reliable transportation is strongly encouraged in this role. In addition to communicating via phone and email, traveling to meet with clients face to face to discuss their banking/financial/debt needs and solutions will be a frequent occurrence.
We believe in a team-first culture, full of rewards and recognition for our employees. We are dedicated to our employees' success and growth within the company, through our employee mentorship and leadership programs.
We are a refined organization with ethics and drive. We work hard to maintain a friendly working environment for both employees and clients and we are always on the lookout for new talent. If you are good with people and possess a strong drive, we would like to meet you. Apply today! Reply with a copy of your resume for consideration.
Additional Information
Benefits:
Bonus/incentive structure
Uncapped commission optional
$26k-37k yearly est. 21h ago
Accounts Receivable Specialist
Tews Company 4.1
Collections representative job in Winter Park, FL
Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career
ARE YOU READY FOR A CAREER AND NOT JUST A JOB?
*Our construction partner is seeking a reliable Accounts Receivable Specialist*
In Office
Monday-Friday, 8:00am-5:00pm
$25/hour
You are:
Bachelor's degree in Accounting or Finance preferred
2+ years of Accounts Receivable experience (construction preferred)
Strong understanding of billing structures, job/project numbers, and high-volume invoicing
Comfortable making outbound collection call
Proficient in Excel, Outlook, and Word (SAP a plus)
What you will do?
Manage billing by client and project/worksite, ensuring invoices are applied correctly
Handle collections via phone and email for assigned accounts
Prepare A/R aging reports and daily deposit reconciliations
Process Notices to Owner, liens, sworn statements, and lien releases
Resolve billing discrepancies and respond to customer requests (invoices, tickets, statements)
Support credit application processing and other accounting tasks as needed
Why This Role:
High visibility and hands-on training
Stable schedule, in-office team environment
Ideal for someone who wants a career, not just a short-term role
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
TEWS is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.
$25 hourly 1d ago
Accounts Receivable Specialist
Central Florida Treatment Centers 3.9
Collections representative job in Orlando, FL
Job DescriptionSalary: Job SummaryThe Accounts Receivable Specialist is responsible for diligently tracking, collecting, and resolving overdue customer payments by contacting clients via phone and email. This role involves managing aged accounts, submitting appeals (specifically for healthcare claims), ensuring accurate record-keeping, and improving cash flow to meet collection goals. Additionally, the specialist confirms patient insurance coverage and benefits prior to services, acting as a liaison between patients, providers, and insurance companies to obtain authorizations and resolve billing discrepancies.
Key Responsibilities
Collection & Follow-Up:Proactively contact customers or insurance payers regarding past-due invoices via various channels.
Discrepancy Resolution:Investigate and resolve billing errors, payment discrepancies, and customer disputes.
Account Management:Maintain customer accounts, monitor aging reports, and update collection statuses in the system.
Reporting: Generate and analyze AR reports, track collection metrics, and identify trends.
Appeals & Re-billing:Handle denied or rejected claims, submit appeals, and request re-bills for insurance issues.
Payment Processing:Process incoming payments and ensure correct application.
Insurance Verification:Confirm patient eligibility and benefits for specific treatments via portals or phone.
Authorizations: Secure necessary pre-authorizations and referrals as required by insurance plans.
Data Entry: Accurately update patient insurance and financial information in the EHR.
Collaboration: Act as a link between patients, clinical staff, and billing departments to improve processes.
Skills & Qualifications:
Strong written/verbal communication and negotiation skills.
Proficiency with AR software, ERP systems, and Microsoft Excel.
Strong attention to detail and problem-solving abilities.
Understanding of revenue cycle or billing procedures, particularly in healthcare.
Ability to work independently and as part of a team.
$29k-36k yearly est. 1d ago
Billing Clerk
Lakeland Chrysler Dodge Jeep 3.8
Collections representative job in Lakeland, FL
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The Billing Clerk is responsible for accurately processing vehicle sales transactions and ensuring all required documentation is complete and compliant with company policies. This position plays a critical role in the accounting department by supporting daily operations and ensuring timely and accurate billing for new and used vehicle sales.
Responsibilities:
Accurately process and post all new and used vehicle sales, ensuring detailed breakdowns of each deal.
Review all deal information for accuracy, completeness, and adherence to company policies.
Reconcile accounting schedules and verify the accuracy of deal postings.
Record and apply customer payments, ensuring correct allocation to corresponding accounts.
Prepare and issue payoff checks for trade-in vehicles, coordinating with financial institutions as needed.
Provide general office and administrative support as needed.
Comply with all company policies, procedures, and safety standards.
Other duties as assigned.
Qualifications:
Minimum of 1 year of automotive dealership accounting or billing experience preferred.
Previous experience in a fast-paced office environment is a plus.
Proficient in computer applications and basic math.
Excellent communication and problem-solving skills.
A positive, team-oriented attitude with a willingness to learn and grow.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
$25k-29k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist
Creative Financial Staffing 4.6
Collections representative job in Orlando, FL
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Pay: $22.00-$26.00/hour
Why This Accounts Receivable Specialist Opportunity Stands Out
Join an Orlando-based construction company with over 40 years of industry expertise.
As an Accounts Receivable Specialist, you'll be part of a friendly, family-based culture that emphasizes teamwork and a supportive environment.
Enjoy working in a well-established organization that values accuracy, compliance, and professional growth.
Key Responsibilities for the Accounts Receivable Specialist
Collect, report, and process all customer invoices and payments as an Accounts Receivable Specialist.
Ensure accountability, accuracy, and confidentiality regarding all accounting information.
Track Notice to Owner and Lien Release information according to Florida Lien Law provisions.
Maintain accurate accounting records of the company's Accounts Receivable and customer records.
Apprise management of collection status and lien position to protect lien rights.
Requirements for the Accounts Receivable Specialist
High school diploma with accounting coursework.
2-5 years of experience in Construction Accounts Receivable/Lien Releases/AIA Schedule of Values.
Perks for the Accounts Receivable Specialist
A friendly, family-based culture that promotes teamwork and autonomy.
Great facility contributing to a positive work environment.
Participation in Employee Stock Ownership Plan (ESOP).
If you are an experienced Accounts Receivable Specialist looking to contribute your skills to a well-established construction company, we encourage you to apply!
$22-26 hourly 22h ago
Reimbursement Collection Specialist I
Axium Healthcare Pharmacy 3.1
Collections representative job in Lake Mary, FL
At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription.
Job Description
The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner
Reduces claims in the over 90-day categories
Collects “Patient Responsibility” from the patient
Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems
Completes timely follow-up as required by department guidelines
Demonstrates successful collection meetings by adhering to all collection guidelines and rules
Mails, faxes or emails all appropriate collections correspondence
Receives incoming calls related to the Billing/Collections Department
Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off
Maintains relationships with insurance companies
Generates and prepares patients statements and review them for accuracy prior to mailing
Utilizes the Internet for Insurance claims status
Assists with external audits
Be willing to cross-train and fill-in in other areas within the department
Works in an efficient and cohesive group environment
Supports group and management efforts
Completes daily, weekly and monthly tasks as required by department standards
Qualifications
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations.
COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet.
OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a collections representative earn in Pine Hills, FL?
The average collections representative in Pine Hills, FL earns between $23,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Pine Hills, FL