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  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    Collections representative job in New York, NY

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose * Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities Conduct research and analysis on customer needs, market trends, and competitive activity. Execute rapid testing protocols with real and synthetic customers to validate concepts. Synthesize findings into actionable recommendations for prioritization and launch. Collaborate with design, product, and marketing functions to shape propositions. Assist in building business cases for high-priority growth opportunities. What Success Looks Like Producing insight and recommendations that directly shape client growth decisions. Effectively applying proprietary methods to accelerate and de-risk validation. Building skills in structured problem-solving and client engagement. Qualification Basic Qualifications: * 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: Demonstrated consulting experience with client-facing delivery. MBA or relevant innovation program experience a plus. Strong research and analysis skills. Exposure to concept testing, prototyping, or agile product/service development. Excellent communication and collaboration skills. Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Washington $80,200 to $180,300 Locations
    $31k-37k yearly est. 4d ago
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  • Balance Billing Coordinator I

    1199 Seiu National Benefit Fund 4.4company rating

    Collections representative job in New York, NY

    Requisition #: 7401 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: Hybrid Fund: 1199SEIU National Benefit Fund Job Classification: Non-Exempt Responsibilities • Assist and educate 1199SEIU members and providers with out-of-network fees and out of pocket expenses on the contracts and benefits of using the Funds network • Negotiate and resolve large volume of balance billing inquires fees and discounts for members with non-participating providers via telephone and written correspondence; maintain ongoing communication with providers, members, attorneys, or collection agencies to resolve balance billing/fee negotiation inquiries • Proactively negotiate claims impacted by the No Surprises Act (NSA), focusing on resolving disputes with out-of-network providers to avoid escalation to Independent Dispute Resolution (IDR). This includes leveraging communication and negotiation strategies to achieve mutually agreeable payment solutions. Assess claim details and potential outcomes to determine when negotiation is more beneficial than escalating to IDR, utilizing various benchmarks • Utilize the various databases to assess and compute reasonable rates, negotiating claim payments with providers, attorneys, and collection agencies on behalf of members • Proactively identify and communicate any barriers to achieving departmental objectives to management • Analyze received correspondence; verify member eligibility, claim history and coordination of benefits • Identify billing anomalies and alert the appropriate departments to reduce potential fraudulent billing practices. • Review claims to assess if appropriate action was taken and collaborate with various departments to implement corrections • Research provider contracts and lease network reports to ensure providers are not breaching contracts by referring members out of network; report noncompliant providers to the Network Management and Contracting departments • Identify potential opportunities to contract providers and refer to the Network Management and Contracting departments • Triage balance billing/fee negotiation inquiries and ensure all documents are processed in a timely and efficient manner • Perform special projects and other duties assigned by management Qualifications • High School Diploma required, Associate degree or equivalent's degree highly preferred • Minimum two (2) years of hospital and medical claims processing experience, including at least two (2) years of negotiation experience required. • Proficient in math skills and the ability to perform calculations for negotiations are required • Strong knowledge of health claims, eligibility rules, and Coordination of Benefits (COB) is necessary • Basic understanding of the No Surprises Act (NSA), including experience with surprise billing protections, Independent Dispute Resolution (IDR) processes, and the Qualified Payment Amount (QPA) • Excellent critical thinking, attention to detail, and problem-solving skills; able to work independently and collaboratively as part of a team • Demonstrate analytical and organizational skills with the ability to multitask and meet operational deadlines • Proficiency in Microsoft Office (Word, Excel, Outlook, etc.). Ability to grasp and utilize new software systems • Ability to work well under pressure, maintain a professional manner, and presentation
    $49k-71k yearly est. 2d ago
  • Customer Service Representative

    Ascendo 4.3company rating

    Collections representative job in Freehold, NJ

    Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services. Responsibilities: Customer Support: Handle incoming calls, emails, and inquiries from customers regarding waste disposal services. Provide accurate information about service offerings, pricing, scheduling, and service area coverage. Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively. Problem Resolution: Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc. Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer. Documentation and Data Entry: Maintain accurate customer records, service logs, and documentation of interactions using our CRM system. Update customer accounts with relevant information, service changes, and billing updates. Billing and Payments: Assist customers with understanding billing statements, payment options, and account balances. Process payments, set up payment arrangements, and manage customer accounts receivable inquiries. Customer Education: Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives. Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability. Cross-functional Collaboration: Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues. Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement. Requirements: Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries. Excellent communication skills (verbal and written) with a strong customer service orientation. Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite). Strong problem-solving skills with the ability to handle challenging situations professionally and calmly. Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively. Preferred Qualifications: Knowledge of waste management practices, recycling processes, and environmental regulations. Previous experience using waste management software or ERP systems. High school diploma or equivalent; additional education or certification in customer service or related fields is a plus. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Edward Beller
    $31k-36k yearly est. 2d ago
  • Customer Service Representative

    Connections Personnel

    Collections representative job in White House Station, NJ

    Connections Personnel is hiring for a Direct Hire Customer Service Representative for a four-generation owned family business that has been a recognized leader and innovator in the garage door industry located in Whitehouse Station, NJ. Company is the world's oldest manufacturer of sectional garage doors that is still owned and operated by the founding family. Looking for a candidate that has 2+ years of customer service experience in a manufacturing environment. RESPONSIBILITIES: Answer incoming calls. Following up with clients via email and phone. Verifying orders. Process orders from distributors. Entering data to process orders. Must have Word and Excel. General office work and filing. Process purchase orders. REQUIREMENTS: At least 1 -2 years of customer service experience in a manufacturing environment. Microsoft Word, Excel and Outlook. Bilingual Spanish is a plus but not required. High School Diploma. Drug test and background check will be done prior to starting. SCHEDULE: M - F 8 am to 4:30 pm, 30 minute lunch Benefits: Medical, Dental, Vision & 401K + other perks. SALARY: $20.00/hr-$22.00/hr depending on experience. For immediate consideration please apply online at: https://connections.securedportals.com/apply/
    $20-22 hourly 4d ago
  • Customer Service Representative (On-Site) - NJ

    FOCO 4.0company rating

    Collections representative job in Piscataway, NJ

    This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
    $30k-38k yearly est. 4d ago
  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Collections representative job in New York, NY

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $31k-40k yearly est. 4d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Collections representative job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 2d ago
  • Credit Trading Coordinator

    BPCE

    Collections representative job in New York, NY

    Poste et missions Essential duties and responsibilities Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations Act as the Ops point of contact for client and business requests Identify, address and escalate Operational Risks incidents Support and Oversee Billing activity Help with budgeting and forecasting of staff resources to align with business growth and trading activity Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations Qualifications Bachelor's degree required, advanced degree or relevant certifications a plus Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator) 5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities. Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only) Familiariry with Clearpar and Loan IQ systems is a strong advantage Strong analytical and problem-solving skills with a track record of mitigating Operational Risk Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire) Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance Profil et compétences requises The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements.
    $40k-55k yearly est. 2d ago
  • (Healthcare) Accounts Receivable Associate

    M&D Capital Premier Billing, LLC

    Collections representative job in New York, NY

    Accounts Receivable Senior Associate About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle. Key Responsibilities Follow up with insurance companies on claim status, underpayments, and denials Resolve denied and underpaid claims promptly Review and interpret Explanation of Benefits (EOBs) Address and correct coding-related denials Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status Analyze AR reports to identify trends and areas for improvement Prepare and present AR reports to management Work with internal teams to resolve claim issues Access EMRs to obtain necessary medical records Post insurance payments and handle recoupments Reconcile client payments monthly Generate and send patient statements Qualifications Strong attention to detail and organizational skills Effective communication skills, especially when working with insurance representatives Proficient in Microsoft Office applications High school diploma or equivalent required Minimum of 2-3 years of experience in healthcare accounts receivable Experience with Epic EMR preferred Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
    $65k-95k yearly 2d ago
  • Billing Coordinator

    Pride Health 4.3company rating

    Collections representative job in New York, NY

    Job Title: Billing Coordinator Contract Duration: 13 Weeks Shift: 5x8 hours (40 hours in a week) ⦁ Verifies accuracy of billing forms and enters pertinent data in appropriate databases, ensuring timely and optimal reimbursement. ⦁ Investigates account billing inquiries, reviewing documentation for completeness and accuracy, including CPT and ICD-9 coding, physician data, insurance coverage, TOA and other data. ⦁ Prepares appropriate documentation for account inquiry and resolution. ⦁ Maintains a database of account inquiry information and generates reports and summaries as requested. ⦁ Investigates causes for denials and utilizes established protocols to effect satisfactory resolution. ⦁ Communicates with patients and other appropriate parties regarding open accounts, incorrect information, installment payment arrangements, etc. Required Skills & Experience: ⦁ Two to three (2-3) years of Medical billing experience required, including knowledge of Medicare, Medicaid and 3rd party reimbursement as well as ICD-9 and CPT coding. ⦁ Excellent organization skills and demonstrated ability to maintain confidentiality of patient information. ⦁ Demonstrated ability to effectively communicate with patients and staff and to withstand the pressure that may arise in relation to dealing with physicians, the public and staff. ⦁ Demonstrated ability to handle multiple priorities and to deal with individuals under stress. ⦁ Thorough knowledge of medical terminology. ⦁ Demonstrated ability to accurately record financial information required. Preferred Education: ⦁ Bachelor's Degree in finance or accounting preferred. Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $37k-44k yearly est. 4d ago
  • Research Billing Specialist

    Insight Global

    Collections representative job in Hackensack, NJ

    Required Qualifications Bachelor's Degree in Accounting, Sciences, or equivalent experience plus High School diploma/GED. Minimum of 2 years of experience in billing, coding, or financial/business operations. Ideal candidates will have hands-on experience with accounts receivable, invoice management, renewals, and tracking financial transactions. Experience with billing and collection processes. Analytical skills for complex situations. Professional demeanor and relationship management. Excellent written and verbal communication. Proficient in Microsoft Office and/or Google Suite. Preferred Qualifications Experience in oncology and/or research. Preferred: SOCRA CCRP, CCRA, CCRC, Medical Billing/Coding certification. Job Summary Insight Global is hiring for a Research Billing Specialist for one of our healthcare clients. Responsible for coordinating clinical trial billing, collection, and reconciliation, and supporting day-to-day department finance operations. The Research Billing Specialist invoices and tracks payments from clinical trial sponsors for patient visits and study costs according to budgets and contracts, reconciles payments to research accounts, and processes reimbursement requests for patients and third-party vendors in line with policy. This role serves as a financial resource for clinical site staff and research patients, utilizes CTMS or financial software to monitor trial revenue, attends finance meetings, assists with account discrepancies, and prepares reports for the Finance department. Responsibilities also include troubleshooting billing processes, conducting billing training for staff and new hires, providing cross-coverage with the Research Billing Compliance Specialist by reviewing and transferring charges, preparing monthly reports, and maintaining DSA documentation. The specialist resolves outstanding patient bills and disputes, develops tracking metrics for research finance, maintains communication with ancillary departments and vendors, performs other assigned duties or projects, and adheres to HMH organizational competencies and standards of behavior.
    $35k-47k yearly est. 3d ago
  • Dental Billing Specialist, AI

    Visionary Health

    Collections representative job in New York, NY

    About Us We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would. As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies. About This Role We're looking for a Dental Billing Specialist who is incredibly ambitious and excited about transforming dentistry with AI. Your job will entail: Performing Dental Billing Operations: Let AI do most of the work, fill in where it has issues. Advising Our Product Team: Give our product team a wishlist of features that would make your life easier; they'll build them for you (ex: we have AI that can call insurance, wait on hold and speak to reps). This role is best for candidates that are ambitious and would at some point want to lead an entire dental billing and AI advisory division. There will be a lot of growth opportunity in this role. Qualifications At least 4 years of experience in Dental Billing. Exceptional communication skills. Compensation Compensation for this role is competitive. We may start as a contract but there will be an option to convert to full-time with benefits after we see excellent performance.
    $35k-47k yearly est. 4d ago
  • Credit Trading Coordinator

    Natixis Corporate & Investment Banking 4.9company rating

    Collections representative job in New York, NY

    The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements. Essential duties and responsibilities Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations Act as the Ops point of contact for client and business requests Identify, address and escalate Operational Risks incidents Support and Oversee Billing activity Help with budgeting and forecasting of staff resources to align with business growth and trading activity Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations Qualifications Bachelor's degree required, advanced degree or relevant certifications a plus Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator) 5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities. Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only) Familiariry with Clearpar and Loan IQ systems is a strong advantage Strong analytical and problem-solving skills with a track record of mitigating Operational Risk Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire) Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
    $38k-49k yearly est. 1d ago
  • AR / AP Specialist

    AB Facility Services 3.8company rating

    Collections representative job in Lodi, NJ

    About Us AB Facility Service is a trusted provider of professional cleaning and facility maintenance solutions. We work with commercial, industrial, and retail clients to ensure their spaces are clean, safe, and operating at their best. Known for our reliability, attention to detail, and commitment to quality service, we take pride in creating environments where people can thrive. As a growing company, we're always looking for dedicated, hardworking individuals to join our team. If you're someone who values professionalism, takes pride in your work, and wants to be part of a supportive and respectful team, we'd love to hear from you. Job Highlight We are looking for a skilled Bookkeeper to maintain our financial records, including purchases, sales, receipts, and payments. The bookkeeper's job duties include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. Responsibilities Record day to day financial transactions and complete the posting process. Verify that transactions are recorded in the correct general ledger. Bring the books to the trial balance stage. Perform partial checks of the posting process. Process accounts payable invoices and payments. Assist with and monitor account receivable postings. Mange and file sales tax reports for multiple states. Work with outside firms on various audit material request for sales tax, union, payroll, insurance, and financials. Enter data, maintain records and create reports and financial statements. Process accounts receivable/payable and handle payroll in a timely manner. Skills, Knowledge and Abilities Proven bookkeeping experience. Experience with Sage 300 CRE (formerly Timberline Office). Experience in the Construction, Real Estate, Property management, Real Estate Service industry. Experience Job Cost accounting. Solid understanding of basic bookkeeping and accounting payable/receivable principles. Proven ability to calculate, post and manage accounting figures and financial records. Data entry skills along with a knack for numbers. Hands-on experience with spreadsheets and proprietary software. Proficiency in English and in MS Office. Customer service orientation and negotiation skills. High degree of accuracy and attention to detail. Requirements Minimum 10 years of bookkeeping experience. BS degree in Finance, Accounting or Business Administration. Why You'll Love Working Here: Comprehensive Benefits Package: Medical, dental, and vision insurance plans to keep you and your family healthy. Retirement Savings: 401(k) plan with company match to help you build your future. Paid Time Off: PTO and holidays Professional Development: Opportunities for training, certifications, and career growth. Supportive Team Environment: Collaborative culture that values your input and encourages innovation WORKING FOR ABFS ABFS promotes a culture committed to the growth of individuals through continuous learning, mentoring, and other career growth opportunities. We believe it is important for our employees' roles to be meaningful through active participation in corporate cultural and operational initiatives. We support these values and help them thrive in each employee. ABFS has built the company based on an employee-focused environment that offers a pathway to lifelong learning and career advancement. ABFS is an EEO/AA/Minority/Female/Disability/Veteran employer.
    $35k-43k yearly est. 3d ago
  • Billing Specialist

    Hale International 3.4company rating

    Collections representative job in New York, NY

    Billing Specialist - Workday Financials / PSA - Contract Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities. This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams. Key Responsibilities: Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period. Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness. Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices. Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates. Review and validate prebills, resolving discrepancies prior to invoice generation. Support billing for complex project portfolios spanning multiple regions and teams. Assist with data validation and billing-related testing activities as required. Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes. Support billing stabilisation and early optimisation following go-live. Required Experience: Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA. Strong background in project-based, time & expense, and hourly billing environments. Experience working closely with project managers and operational teams on billing and invoicing. Hands-on experience with prebills, rate validation, and invoice accuracy. Comfortable operating in fast-paced environments during system implementations or transformations. Strong communication skills and confidence supporting and training end users on billing processes. Experience with Vantage Point is beneficial but not required. This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.
    $31k-38k yearly est. 3d ago
  • Billing Coordinator

    Simpson Thacher & Bartlett 4.9company rating

    Collections representative job in New York, NY

    The Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities Compile and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs following Firm policy Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner Submit invoices electronically and assist in resolving issues that might arise Review and verify accuracy of billing supporting documentation as required Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner Identify and resolve billing inaccuracies Create billing schedules and various other billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients Distribute monthly partner reports Review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Observe confidentiality of client and Firm matters Provide backup assistance as needed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively communicate and present information verbally and in writing Ability to work effectively as an individual and within groups Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel Must be detail oriented and organized Ability to work with a high degree of accuracy Excellent analytical and problem-solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Flexibility to work additional hours as needed Required Experience 1 to 2 years of billing experience in a large law firm required Preferred Experience A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred Knowledge of 3E billing system or comparable billing program preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Salary Information NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid
    $80k-95k yearly Auto-Apply 60d+ ago
  • Billing Coordinator

    Outfront Media Inc. 4.7company rating

    Collections representative job in Parsippany-Troy Hills, NJ

    About OUTFRONT We are one of North America's most innovative media companies. We leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our purpose as a company is to help people, places and businesses grow stronger. To do this, we make meaningful connections between brands and people when they are outside of their homes through one of the largest and most diverse sets of out-of-home assets including billboards, transit and mobile displays across the U.S. We connect diverse audiences across over 150 markets and conduct our business considering all our stakeholders, from clients and employees, to the communities where we operate. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team! What We Offer OUTFRONT offers a comprehensive benefits program including: * Medical, Dental, Vision (including same and opposite-sex domestic partners) * HSA and FSA plans, Family Benefits, Pet Benefits * 401(k) Plan with an Employer Match * Paid Time Off, Commuter Benefits, Educational Assistance * Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs) Job Summary The Billing Coordinator will be responsible for reviewing and verifying client contracts in accordance with OUTFRONT Media INC policies and procedures. The candidate will need to understand the Sales and Billing processes to ensure timely and accurate processing of Contracts, Change Notifications & credit/debit memos for client invoice processing. Responsibilities * Ensure that sales contracts are entered accurately and downloaded properly into AS400 billing system * Review contracts to make sure all mandatory fields are completed accurately * Collaborate and work directly with the sales teams on all contract related issues * Ensure customers are billed correctly and timely for contracted services * Resolve issues and contracts changes requested by clients * Ensure any debit/credit memos processed for changes are done accurately and timely * Work directly with A/P, A/R, Credit & Collections Team on resolving any invoicing issues Requirements * Proven experience as billing coordinator or similar position * Bachelor's Degree * Proficient in MS office and data entry; working knowledge of ERP software is a plus * Comfortable with mathematics and financial data * Excellent communication and interpersonal skills * Great attention to detail * Excellent ability to organize and coordinate tasks * Ability to work in a fast-paced environment * Must be a team player and able to work independently The salary range for this role is $26-$28/per hour. Compensation is determined during our interview process by assessing a candidate's experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New Jersey Salary Transparency Law. To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location. OUTFRONT Media is not responsible for any fees related to unsolicited resumes. OUTFRONT Media Is An Equal Opportunity Employer All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.
    $26-28 hourly Auto-Apply 20d ago
  • Billing Coordinator (Law Firm Experince)

    Sourcepro Search

    Collections representative job in Newark, NJ

    We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred). This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities. What You'll Do Review and edit pre-bills in response to attorney and secretary requests. Apply retainer funds and process write-offs in compliance with firm policy. Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing. Research and resolve billing issues and respond to attorney/client inquiries. Review billing documentation for accuracy and finalize client invoices. Generate and distribute monthly billing reports. Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert. Maintain strict confidentiality in handling firm and client matters. Assist with special projects and provide support on legal or financial inquiries as needed. What You'll Bring 2-3 years of billing or accounting experience in a law firm required. Proficiency in Microsoft Office and familiarity with 3E preferred. Strong organizational skills and ability to handle high-volume billing. Excellent communication skills with attorneys, staff, and clients. Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert). High level of accuracy, discretion, and professionalism. What You'll Get Hybrid work flexibility. Heavily subsidized health insurance premiums. Firm-paid HSA contributions ($600-$1,200 annually). 100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage. Life Insurance & Long-Term Disability Insurance fully covered by firm. Employee Assistance Program (EAP). 401(k) - Traditional & Roth options from day one with discretionary firm match. Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts. ****************************
    $48k-71k yearly est. 60d+ ago
  • Legal Billing Coordinator

    Beahired

    Collections representative job in Hackensack, NJ

    A prestigious Am 100 law firm, is seeking a Billing Coordinator. Responsibilities include: Preparing and editing client invoices according to firm policies and client specifications. Managing E-billing procedures effectively. Ensuring the accuracy of billing data and that all billable activities and expenses are recorded. Collaborating with attorneys, paralegals, and other staff to resolve billing issues. Addressing client inquiries about billing and payments. Processing write-offs in compliance with firm policy. Generating complex bills promptly, including handling multiple discounts by matter, split-party billing, and electronic bill preparations. Managing a high volume of monthly bills. Maintaining effective communication with attorneys, staff, and clients. Creating new billing formats as required and assisting with the preparation of periodic billing reports for management. Required Skills: Minimum of 3 years of direct billing experience in a law firm environment. Experience with Elite 3E, Aderant, or similar accounting software. Proficient in Microsoft Office. Excellent multitasking, prioritization, and organizational skills. High attention to detail and ability to work efficiently under pressure. Proactive in anticipating work needs and able to operate with minimal direction. Willingness to work flexible hours, including possible weekends or evenings. This position demands someone who can perform at high levels in a dynamic work environment and adapt quickly to changing priorities. Hybrid schedule - 3 days onsite, days are determined by Dept Chief
    $48k-71k yearly est. 60d+ ago
  • Billing Coordinator

    Foundit Talent

    Collections representative job in Hackensack, NJ

    Our client is seeking an experienced Billing Coordinator to join their New Jersey office. This is a hybrid position offering the opportunity to work both remotely and on-site. The ideal candidate will have a strong background in legal billing and a keen attention to detail. Key Responsibilities: Prepare and edit client invoices in compliance with firm policies and specific client billing guidelines. Manage electronic billing (E-billing) processes and ensure timely submission of bills through various client billing platforms. Review and verify billing data to ensure accuracy and completeness of all billable time and expenses. Collaborate with attorneys, paralegals, and administrative staff to resolve billing discrepancies. Respond to client inquiries regarding invoices, payment status, and billing questions. Process write-offs in accordance with firm policy. Generate complex bills that may include multiple discounts, split-party billing, and custom formats. Handle a high volume of invoices monthly while maintaining accuracy and efficiency. Communicate effectively with attorneys, legal assistants, and clients regarding billing matters. Customize and create new billing formats as required. Assist in preparing monthly and quarterly billing reports for internal management. Qualifications: Minimum of 3 years of hands-on billing experience in a law firm setting. Experience with Elite 3E, Aderant, or similar legal accounting software. Proficient in Microsoft Office Suite, particularly Excel and Word. Strong organizational, communication, and problem-solving skills. Ability to work independently and manage multiple tasks in a fast-paced environment.
    $48k-71k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Plainfield, NJ?

The average collections representative in Plainfield, NJ earns between $23,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Plainfield, NJ

$30,000

What are the biggest employers of Collections Representatives in Plainfield, NJ?

The biggest employers of Collections Representatives in Plainfield, NJ are:
  1. Terumo Medical
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