Site Scheduling Account Specialist
Collections representative job in Madison, NJ
Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis
based in Madison NJ
The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
Duties and Responsibilities:
Act as primary scheduling point of contact for assigned treatment sites
Create and maintain patient schedules in coordination with treatment sites and manufacturing sites
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute exception processes such as product returns, product replacements, and out of spec product
Input and maintain transactional data related to patient schedules within clients' scheduling system
Train treatment sites on patient scheduling processes as assigned
Document feedback from customers and partners as received
Create and maintain master data in account management system
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating basis
Provide real-time scheduling portal support to external users
Lead meetings with commercial matrix teams
Raise escalations and execute as assigned
Track assigned account health and provide insights into trends
Comply with applicable SOPs, work practices, and other documentation
Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned
Accountable for individual performance
Execute project tasks as assigned
Execute working groups tasks as assigned
Required Competencies:
Bachelors degree or 3 years of work experience
Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
Highly self-motivated, self-aware, and professional
Able to work independently and in groups
Flexible in responding to quickly changing business needs
Exceptional customer service orientation
Skilled at managing tense situations and de-escalation
Eager to work with teams from other regions and cultures
Able to share workspace for independent and collaborative work
Strong sense of ownership and accountability
Position shift time is 8am 5 pm local.
Overtime may occasionally be required as assigned.
Holiday support is required as assigned.
Travel is possible and will not exceed 10%. International travel will not exceed once per year.
Pay: 31-33/hr.
Job #83955
Customer Service Representative
Collections representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
Customer Service Representative
Collections representative job in New York, NY
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
(Healthcare) Accounts Receivable Associate
Collections representative job in New York, NY
Accounts Receivable Senior Associate
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denials
Resolve denied and underpaid claims promptly
Review and interpret Explanation of Benefits (EOBs)
Address and correct coding-related denials
Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
Analyze AR reports to identify trends and areas for improvement
Prepare and present AR reports to management
Work with internal teams to resolve claim issues
Access EMRs to obtain necessary medical records
Post insurance payments and handle recoupments
Reconcile client payments monthly
Generate and send patient statements
Qualifications
Strong attention to detail and organizational skills
Effective communication skills, especially when working with insurance
representatives
Proficient in Microsoft Office applications
High school diploma or equivalent required
Minimum of 2-3 years of experience in healthcare accounts receivable
Experience with Epic EMR preferred
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
Billing Coordinator
Collections representative job in Madison, NJ
Job Description
Billing Coordinator
Salary: $55k - $70k
Stable Law Firm seeks a Billing Coordinator to join their Team!
Responsibilities
· Handle billing for assigned Partner(s)
· Coordinate new matter intake
· Generate and distribute prebills
· Finalize and send invoices to clients
· Submit e-bills and manage electronic billing platforms
· Handle appeals and billing rejections as needed
· Monitor and follow up on invoices with open balances
· Communicate and coordinate with attorneys, partners, and legal support staff
· Perform other administrative or billing-related tasks as assigned
· Hybrid work schedule may be considered
Qualifications
· Minimum of 2+ years of law firm billing experience
· Previous experience of using SurePoint is preferred
· High level of attention to detail and organizational skills
· Strong written and verbal communication abilities
· Tech-savvy with the ability to quickly learn new systems
· Proficiency in Microsoft Word and Excel is helpful
· Ability to handle confidential information with discretion
· College degree required
Dental Billing Coordinator
Collections representative job in Princeton Junction, NJ
Job Description
Billing Coordinator - Tuttle Dental Care (West Windsor, NJ)
Full-time | In-office
Tuttle Dental Care is looking for a detail-oriented, compassionate Dental Billing Coordinator who can support patients with accurate financial information, verify insurance benefits, manage both patient and insurance A/R, and keep our practice financially healthy. If you love accuracy, organization, and helping patients feel confident about their care, you'll thrive here.
Responsibilities:
Verify insurance benefits and enter accurate breakdowns
Update patient accounts, balances, and payment plans
Manage both patient A/R and insurance A/R
Post daily charges, payments, and adjustments
Send clean, complete claims with proper attachments
Follow up on unpaid claims and unpaid patient balances
Run daily/weekly billing and A/R reports
Support credentialing, fee schedule updates, and negotiations
You're a great fit if you:
Are highly organized and detail-focused
Have strong dental insurance verification and processing, and patient billing experience
Communicate clearly and follow through consistently
Are compassionate, honest, and a team player
Why You'll Love Working Here:
We're a supportive, patient-centered practice built on integrity, compassion, and continuous improvement. We take care of our team so they can take great care of our patients.
Apply today to join a team that feels like family and truly values the work you do!! We look forward to meeting you!
Billing Coordinator - 34949
Collections representative job in New York, NY
Objective
The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid , which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our
People First
core value clearly states that “we are a family organization that promotes respect and embraces diversity”.
Job Summary:
The Billing Coordinator will handle all aspects of billing and accounts receivable in compliance with the company's financial policies and procedures. This pivotal position focuses on billing process improvements, billing analysis and accuracy, timely invoice processing, as well as responsibility for analyzing billing metrics, complex sales arrangements, and work orders. This position will work closely with the Accounts Receivable Manager, Cost Accountants, the Client Solution Center, the Operations team, as well as the Credit Manager on outstanding client balances.
Essential Duties and Responsibilities
Creating new accounts
Processing work tickets billing for onetime services
Monthly billing recurring processing through excel template and PDFs
Billing uploads through vendor portals, such as Corrigo and Coupa.
Processing debits, credits and refunds
Invoice standard monthly billing and identify any revenue recognition issues
Reconcile billing status with management
Identify opportunities for process improvements and to strengthen internal controls
Research and resolve payment discrepancies
Analyze invoices to ensure client billing accuracy
Assist with EOM closing process
Assist in audit preparation (internal / external)
Client Work Order review and reporting
Other accounting duties and departmental projects to meet business needs
Knowledge and Skill Requirements
1-2 years of experience in similar capacity
General accounting experience a plus
Proficient in Microsoft Office - Advanced knowledge of Excel and key functions (v-lookup, pivot tables)
Ability to work in a fast-paced environment
Self-motivated with strong organizational/prioritization skills
Ability to multi-task with close attention to detail
Excellent verbal and written communication skills
Dependable and team player
Excellent analytical and problem-solving skills
Demonstrates knowledge of financial processes, systems, controls and work streams
Understand how data produced impacts internal & external reporting
Compensation
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Pay rate: $24-$25/hr
Salary & Wage Details USD $25.00/Hr.
Auto-ApplyBilling Coordinator (Law Firm Experince)
Collections representative job in Newark, NJ
We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred).
This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities.
What You'll Do
Review and edit pre-bills in response to attorney and secretary requests.
Apply retainer funds and process write-offs in compliance with firm policy.
Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing.
Research and resolve billing issues and respond to attorney/client inquiries.
Review billing documentation for accuracy and finalize client invoices.
Generate and distribute monthly billing reports.
Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert.
Maintain strict confidentiality in handling firm and client matters.
Assist with special projects and provide support on legal or financial inquiries as needed.
What You'll Bring
2-3 years of billing or accounting experience in a law firm required.
Proficiency in Microsoft Office and familiarity with 3E preferred.
Strong organizational skills and ability to handle high-volume billing.
Excellent communication skills with attorneys, staff, and clients.
Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert).
High level of accuracy, discretion, and professionalism.
What You'll Get
Hybrid work flexibility.
Heavily subsidized health insurance premiums.
Firm-paid HSA contributions ($600-$1,200 annually).
100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage.
Life Insurance & Long-Term Disability Insurance fully covered by firm.
Employee Assistance Program (EAP).
401(k) - Traditional & Roth options from day one with discretionary firm match.
Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts.
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Loan Servicing Representative III (Commercial)
Collections representative job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments.
KEY RESPONSIBILITIES:
Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers.
Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention.
Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer.
Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted.
Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification.
Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted.
Trains new staff on Bank's policies and procedures needed to perform their respective job function.
Perform other duties as assigned by management.
MINIMUM QUALIFICATIONS:
5 - 7 years of related experience
High school diploma or GED
Interpretation of all loan documentation.
Ability to exchange information clearly and concisely and to present ideas and report facts.
Working knowledge of Horizon System, ACBS System, PC skills.
Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports.
Take ownership of workflow and resolve problems with minimal to no supervision.
Ability to multi-tasking is imperative.
Excellent communication and organizational skills.
Strong mathematical background required.
WORKING CONDITIONS
Work is typically performed in an office environment. Noise levels are usually moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$22.26 - $27.79 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Billing Coordinator
Collections representative job in New York, NY
HumanHire is partnered with an Am Law 100 Law Firm to find a Legal Billing Coordinator to join the firms growing team in Manhattan. The Billing Coordinator will be responsible for managing the complete, compliant, and timely client billing lifecycle, from matter setup and e-bill submission to accounts receivable and financial reporting.
We Offer:
Pay: $90,000 - $110,000K Base plus OT and Bonus
Hybrid Flexibility: 2 days remote weekly!
Great Benefits: 401K Match, Medical, Dental, PTO, Disability, Life, and more
Responsibilities:
Manage the end-to-end client billing process from initial matter review and proforma generation to final bill processing and submission
Ensure compliance by reviewing matter setups, rates, and task codes against client billing guidelines and resolving any discrepancies with timekeepers and clients
Handle all aspects of e-billing, including submitting invoices via e-billing platforms and resolving rejections or adjustments promptly until payment is secured
Actively manage accounts receivable by proactively following up on past due invoices and coordinating with attorneys, clients, and the Director of Collections
Provide financial support and reporting, supplying clients and management with budgets, billing forecasts, and ad hoc reports as requested
Qualifications:
2+ years of Legal Billing experience
Elite 3E or Aderant & Excel proficiency required
Familiarity with eBilling platforms and client billing guidelines
If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website ******************** for additional job opportunities!
HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Paralegals
Legal Assistants
Billing and Accounting
Attorneys
Legal Secretaries
Human Resources
Business Development
Senior Billing - Revenue Coordinator
Collections representative job in New York, NY
Job Description
Large global professional services firm seeks a Senior Revenue Coordinator to join their team.
This role will be responsible for managing the office inventory and assisting the firm to achieve its financial targets by providing an efficient and commercially focused service, while providing innovative solutions to improve the management, engagement, and performance of the revenue lifecycle throughout the office, ensuring minimum exposure to locked-up inventory.
Responsibilities:
Managing the revenue lifecycle of a specified group of billing attorneys within the firm
Establishing and maintaining strong internal and external client relationships
Establishing frequent lines of communication, including regular meetings with billing attorneys and attorney support, to discuss Work-in-Progress (WIP) and Accounts Receivable (AR) in order to determine the most appropriate course of action and reduce inventory days
Updating the billing attorneys on outstanding items which require action
Ensuring compliance of all processes and systems throughout the revenue lifecycle against the relevant internal and external regulation and legislation, including Value-Added Tax (VAT), Criminal Finances Act Solicitor's Accounts Rules, and Money Laundering regulations
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information
Qualifications:
Possess excellent verbal and written communication skills
Demonstrate knowledge of 3E, CMS, or similar legal accounting systems
Display strong technology skills, including intermediate knowledge of MS Office and Excel
A high school diploma, A-level standard, or equivalent
A minimum of eight (8) years of experience working in a legal or professional services environment including exposure to billing, VAT, and disbursements
IND-1
Billing Coordinator
Collections representative job in New York, NY
Department: Finance
Reporting Structure: Reports to the Billing Manager
Daily Burn is the leading at-home fitness brand with over 2,000+ video and audio workouts. We offer a variety of classes, including a new daily workout in our 365 program plus total-body workouts, yoga, meditation, mobility, stretching, dance, cardio, and more. Users don't need any equipment for most of the workouts! Daily Burn members receive unlimited support through our community, where they can share their personal experiences with their trainers and connect with other members for encouragement and more.
We are seeking a detail-oriented and highly organized Billing Coordinator to join our Finance team. As a Billing Coordinator, you will play a vital role in ensuring accurate and timely billing processes. Your primary responsibility will be to manage and coordinate the billing activities of our organization. If you have excellent attention to detail, strong analytical skills, and a passion for providing exceptional customer service, we would love to hear from you!
Responsibilities:
Manage and coordinate the billing process from start to finish
Review and verify accuracy of billing data and invoices
Prepare and send invoices to clients
Follow up on outstanding payments and resolve any billing discrepancies
Maintain billing records and documentation
Generate financial reports related to billing activities
Collaborate with cross-functional teams to ensure smooth billing operations
Provide support to clients and internal stakeholders regarding billing inquiries
Stay up-to-date with industry trends and best practices in billing processes
Qualifications and Skills:
High school diploma or equivalent; Bachelor's degree in Finance or related field is preferred
Proven experience as a Billing Coordinator or similar role
Strong knowledge of billing processes and procedures
Proficient in using billing software and MS Office applications
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to prioritize and manage multiple tasks effectively
Exceptional customer service and communication skills
Ability to work independently and collaboratively in a team environment
If you are looking for a challenging role in a dynamic and fast-paced environment, this is the perfect opportunity for you. Join our team and contribute to the success of our organization!
Accounting & Collections Specialist
Collections representative job in Union, NJ
Job Description
SUMMARY: The Accounts Receivable & Housing Assistance Program ("HAP") Administrator is responsible for managing the financial accounts of tenants, including rent collection, security deposit refunds, and Housing Assistance Program (HAP) administration. This position plays a vital role in developing and implementing strategies to collect outstanding debts, while ensuring full compliance with government assistance programs and internal financial policies.
DUTIES AND RESPONSIBILITIES:
Accounts Receivable & Collections
Review and post all Accounts Receivable "AR" payments and charges/fees daily (both electronic and manual).
Travel to local banks for manual deposits and company errands as needed.
Respond to escalated tenant payment inquiries via in-person, phone, email, and chat.
Develop and implement collection strategies to recover outstanding debts.
Prepare and distribute late notices and collection correspondence per company policy.
Monitor and initiate legal proceedings related to rent collection and evictions.
Process and report bad debt accounts to collection agencies monthly.
Negotiate payment plans, settlements, or other approved resolutions.
Maintain accurate records of all collection activities.
Security Deposit & Account Management
Manage pre- and post-move-out inspections; apply damage charges accordingly.
Oversee Security Deposit escrow accounts in collaboration with Corporate Accounting.
Prepare former residents' security deposit dispositions accurately and promptly.
Ensure timely processing of refunds and owner distributions within predefined deadlines.
Reconcile deposit records with Corporate Accounting Department monthly.
Ensure proper posting and collection of all fees (late, legal, pet, damage, lock-out, etc.).
Housing Assistance Program ("HAP") Administration
Distribute bulk rental assistance payments to the appropriate individual tenant accounts with accuracy and timeliness.
Complete annual HAP tenant recertifications to ensure compliance with agency guidelines.
Audit HAP tenant accounts to maintain up-to-date and accurate contract documentation.
Coordinate with housing agencies and maintain relationships with agency administrators.
Meet hard recurring deadlines on annual re-certification tasks for all HAP accounts.
Compliance & Communication
Conduct all activities in accordance with Fair Housing Laws and company policies.
Maintain confidentiality and handle financial data responsibly.
Prepare and present regular reports on collections status and financial activities to management.
Attend required meetings, training sessions, and resident events.
General Support
Assist with phone coverage and service ticket submissions as needed.
Provide customer service in the absence of forward-facing customer service agents.
Perform additional tasks as assigned by management.
Collections Specialist
Collections representative job in New York, NY
Job Description
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.
Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships
Responsible for all aspects of rent collection & Landlord / tenant relations. Monitors resident ledgers, delinquency reports, uncollectible rent, and uncollectible other income reports. Provides coaching to site team members for rent collection techniques, resident communication, and reporting. Works directly with Financial Managers to create and implement rent collection programs aimed at meeting and exceeding rent collection and uncollectible rent/uncollectible other income goals. Acts a liaison between landlord and outside legal counsels. Assist with filing and following up on all legal matters (evictions, non-compliance, etc.)
RESPONSIBILITIES:
Resident Inquiries and Financial Matters
Issue letters and call residents re: arrears before referring to LLT Counsel.
Respond to resident inquiries re: case status and ledger matters.
Liaise with Accounting Staff re: ledger matters.
Analyze resident ledgers for accuracy and suggest and adjust as needed.
Research and resolve payment discrepancies/resident's queries as needed.
Track and enforce payment plans and consents.
Responsible for overseeing the preparation and delivery of resident communication to encourage timely payment of charges due and facilitate the collection of delinquent accounts.
Establish, oversee, and participate in the implementation of a "new resident" orientation program for all assigned properties, with the objective of setting clear expectations regarding the lease requirements, as they relate to payment of rent.
Oversee and participate in resident meetings to review account balances, rent court status, delinquency history, and any topics related to their ability to meet the financial obligations of their lease agreement.
Monitors Delinquency Memos as a tool to oversee collection process on multiple sites and enters memos when directly acting on a specific resident account.
Responsible for the timely filing of failure to pay rent complaint and warrant of restitution with the court and scheduling the eviction with Sheriff or Constable's office.
Landlord Tenant functions
Ensure landlord tenant cases are moving forward with court timeline.
Confirm with Management cases to move forward with law firms for nonpayment cases/ holdover.
Work with CM to gather documentation to commence nonpayment and holdover cases.
Ensure all affidavits are executed by the appropriate parties and sent to outside counsel.
Review monthly attorney bills for any discrepancies, account review and validation of charges.
Upload court stipulations and update tenant record/files on Yardi.
Update court disposition on Yardi with any relevant court dates.
Track warrants and evictions and update tenant record/files on Yardi.
Other related duties, as needed.
DHCR
Gather and provide all necessary documents for DHCR (Division of Housing and Community Renewal) complaints/cases required by outside counsel.
Update shared DHCR files, court documents and correspondence to Yardi.
Reporting
Maintain accurate reports of DHCR cases.
Update reporting on legal cases in Yardi.
Maintain monthly report on all outstanding severed rents and fees.
Run monthly arrears reports for new rent demands.
Update tenant's status on Yardi.
Prepare other reports as needed.
Documentation for Access and Repair Issues
Update CM with repair requests and access dates required by court stipulations.
Form Notices and Form Agreements
Send out initial notices for nonpayment (5-day notices), as needed.
Assist CMs and ACMs with standard notices for lease violations.
Prepare payment agreements.
Prepare riders and early termination agreements with appropriate review by counsel.
Prepare concession agreements with appropriate review by counsel and guidance from CM, AM.
Prepare surrender agreements for move out inspections.
Prepare other agreements, correspondence as needed.
OTHER JOB DUTIES:
Performs other related duties as required.
BENEFITS:
Generous employer contribution for Medical and Dental through United Healthcare.
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12+ paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
QUALIFICATIONS:
Minimum 3 years of experience in legal administration.
Knowledge of the NYC residential market.
Knowledge of NYC landlord laws.
Proficient in Microsoft Office Suite.
Strong written and verbal communication skills.
Great Customer Service skills
Able to learn and work with property management applications
Quick learner and great attitude.
Able to effectively present information and respond to questions from management, vendors, and associates.
Adhere to tight deadlines and quick turnaround for deliverables.
Ability to work collaboratively in a dynamic environment where adaptability is imperative.
Strong written and oral skills.
Accurate with a strong attention to detail.
Proficient in Microsoft Office Suite.
Exact compensation may vary based on skills, experience, and location.
Salary Range$27-$31.25 USD
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at
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Collections Specialist
Collections representative job in Monmouth Junction, NJ
About the Role:
The Collections Specialist plays a critical role in managing and optimizing the accounts receivable process within the transportation and warehousing industry. This position is responsible for ensuring timely collection of outstanding payments while maintaining positive relationships with clients and partners. The Collections Specialist will analyze customer accounts, identify delinquent payments, and implement effective collection strategies to minimize financial risk. They will collaborate closely with internal teams such as billing, customer service, and finance to resolve disputes and discrepancies efficiently. Ultimately, this role contributes to the company's cash flow stability and supports overall financial health by reducing overdue balances and improving collection rates.
Minimum Qualifications:
Bachelor's degree in finance, business administration, or related field.
3+ years proven experience in collections, accounts receivable, or credit management, preferably within transportation, logistics, or warehousing sectors.
Strong knowledge of billing and invoicing processes, as well as relevant financial software and databases.
Excellent communication and negotiation skills with the ability to handle difficult conversations professionally.
Basic understanding of relevant laws and regulations governing debt collection practices.
Experience with investigating deviances and off balances.
Experience using transportation management systems (TMS) or enterprise resource planning (ERP) software, Great Plains, Concur, etc.
Familiarity with credit analysis and risk assessment techniques.
Certification in credit and collections (e.g., Certified Credit and Collection Professional) a plus.
Responsibilities:
Monitor and review customer accounts to identify overdue invoices and outstanding balances.
Initiate contact with customers via phone, email, or written correspondence to request payment and negotiate payment plans when necessary.
Investigate and resolve billing discrepancies or disputes in collaboration with internal departments and customers.
Maintain accurate records of collection activities, customer communications, and payment agreements in the company's financial systems.
Prepare regular reports on collection status, aging accounts, and recovery efforts for management review.
Ensure compliance with company policies, industry regulations, and legal requirements related to collections.
Work proactively to identify potential credit risks and recommend appropriate actions to mitigate financial exposure.
Skills:
The Collections Specialist utilizes strong communication and negotiation skills daily to engage with customers and resolve payment issues effectively.
Analytical skills are essential for reviewing account statuses, identifying trends, and determining appropriate collection strategies.
Proficiency with financial software and databases enables accurate tracking and documentation of collection activities, ensuring transparency and accountability.
Knowledge of industry-specific regulations ensures that all collection efforts comply with legal standards, protecting the company from potential liabilities.
collaboration and problem-solving skills facilitate coordination with internal teams to address disputes and improve overall collection processes.
Demonstrated ability to work independently and as part of a cross-functional team.
Strong problem-solving skills and attention to detail.
Auto-ApplySenior Billing Coordinator
Collections representative job in New York, NY
Job Description
Title: Senior Billing Coordinator
Salary: $75,000 - $90,000
Essential Duties and Responsibilities
Review, edit and generate client invoices for assigned billing attorneys; work closely with assigned attorneys and administrative assistants in order to achieve goal of producing invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies; process bills through our billing system and, if required, submit electronically via the designated 3rd party e-billing system.
Primary responsibilities include:
Advise partners on existing client billing arrangements and assist with the monitoring/tracking of same.
Meet with assigned attorneys to review unbilled time and ensure that status comments are up to date.
Prepare bills based on the client's requirements and provide appropriate documentation and exhibits if needed.
Submit invoices via electronic 3rd party e-billing system while meeting client requirements.
Perform bill audits, review BIM for accuracy and process bills into the billing system.
Research and respond to any attorney or client billing related inquiries.
Work with collections team to review and resolve unpaid invoices.
Follow-up with assigned billing attorneys when invoices are not returned for finalization.
Education and/or Experience
Bachelor's Degree preferred.
5 years previous experience
Loan Servicing Representative III (Transaction Processing)
Collections representative job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments.
KEY RESPONSIBILITIES:
Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers.
Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention.
Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer.
Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted.
Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification.
Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted.
Trains new staff on Bank's policies and procedures needed to perform their respective job function.
Perform other duties as assigned by management.
MINIMUM QUALIFICATIONS:
5 - 7 years of related experience
High school diploma or GED
Interpretation of all loan documentation.
Ability to exchange information clearly and concisely and to present ideas and report facts.
Working knowledge of Horizon System, ACBS System, PC skills.
Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports.
Take ownership of workflow and resolve problems with minimal to no supervision.
Ability to multi-tasking is imperative.
Excellent communication and organizational skills.
Strong mathematical background required.
WORKING CONDITIONS
Work is typically performed in an office environment. Noise levels are usually moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$22.26 - $27.79 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Billing Coordinator
Collections representative job in New York, NY
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
IND-1
Legal Billing Coordinator
Collections representative job in New York, NY
SourcePro Search has a fantastic opportunity for a Legal Billing Coordinator with a prominent and top ranked global law firm. The ideal candidate has 3+ years of experience as a Legal Biller (large firm preferred) and extensive experience with Elite. Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package as well as growth opportunities.
Bachelor's Degree is preferred.****************************
Legal Billing Coordinator (Long term contract)
Collections representative job in New York, NY
SourcePro Search has a fantastic, long term contract opportunity for an experienced Legal Billing Coordinator with our top ranked global law firm client in the New York office. The successful candidate has a Bachelor degree and at least 3-years of billing experience in a professional services environment. Experience with ebilling hub and Elite Enterprise is preferred.
This role offers a competitive hourly rate and great work environment.****************************