Customer Service Representative
Collections representative job in Richfield, MN
Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN
Employment Type: Contract
Schedule: 9am - 7pm CST (varies)
Pay rate: $22-$24/hr
Responsibilities:
Serve as the primary point of contact for clients during the brokerage conversion
Respond to incoming customer inquiries with professionalism and clarity
Assist with account maintenance, online navigation, asset transfer questions, and documentation
Follow procedures accurately while managing high-volume inquiries
Provide a supportive, client-centered experience throughout each interaction
Requirements:
High school diploma or equivalent.
1+ year of relevant work experience, ideally in a contact center or customer-facing environment.
Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service.
Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally.
Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required).
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Customer Service Account Representative
Collections representative job in Burnsville, MN
Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed.
About the Role
As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience.
Key Responsibilities
Promote Hercules products and services to new and existing customers through product and service knowledge.
Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed.
Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations.
Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships.
Prepare product quotes while adhering to internal processes and business policies.
Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements.
Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making.
Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly.
Communicate professionally with external B2B customers across diverse industries and regions.
Education, Skills, and Requirements
Associate degree or equivalent experience preferred (Bachelor's degree a plus).
1-2 years of customer service experience (internships or related roles count).
Proficiency in Microsoft Excel required.
Experience in a distribution or manufacturing environment is a plus, but not required.
Excellent written and oral communication skills.
Ability to learn quickly and thrive in a fast-paced environment.
Strong team player with a commitment to positive customer experiences
Growth Opportunity
This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities.
Why Join Hercules OEM?
Competitive salary and benefits package.
Collaborative, growth-oriented team environment.
Opportunity to make an impact in a dynamic industry.
Patient Care Supervisor - Emergency Center
Collections representative job in Saint Louis Park, MN
Methodist Hospital is looking to hire a Patient Care Supervisor to join our Emergency Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Under the direction of the Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department.
The Emergency Center is a 42-bed level III trauma center that serves all patient populations 24 hours a day, 7 days a week, 365 days a year. The Emergency Center includes a triage area used to determine the severity of a patient's medical condition; state-of-the-art diagnostic and therapeutic equipment; leading-edge medications and techniques to stop heart attacks and strokes before they cause permanent damage; radio communication systems linking Methodist Hospital's Emergency Center to helicopter and ambulance services across Minnesota. The top two presenting chief complaints are abdominal pain and chest pain. Services are provided by board certified Emergency Physicians and specially trained nursing staff and technicians.
Work Schedule: Varying Day/Evening shifts weekly
Required Qualifications:
Education, Experience or Equivalent Combination:
Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required.
Two years of Emergency Department RN experience
Charge RN experience
Licensure/ Registration/ Certification:
Licensed as a registered nurse by the State of Minnesota.
Knowledge, Skills, and Abilities:
Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment.
Computer, fax, printer, copy machine, telephone, and other office machines.
Preferred Qualifications:
Education, Experience or Equivalent Combination:
Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred
Knowledge, Skills, and Abilities:
Ability to manage multiple simultaneous tasks and prioritize appropriately.
Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies.
Ability to communicate clearly, both orally and in writing
Ability to lead multidisciplinary teams.
Skilled in problem solving techniques and is solution oriented.
Skilled in resolving conflict situations including interpersonal, intra/interdepartmental.
Ability to be collaborative with others.
Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice.
Knowledge of infection control practices and their relation to patient care outcomes.
Knowledge of specialized equipment.
Knowledge of the principles of electrical safety.
Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology
Skilled as a change agent
Ability to be flexible and tolerant of ambiguous situations.
Knowledgeable about customer service tools and principles.
Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues.
Skilled in analyzing data and ability to use data to make data-based decisions.
Ability to perform basic word processing on a computer.
Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyCustomer Experience Representative - Retail
Collections representative job in Saint Paul, MN
Full-time Description
PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.
About the Role
We are seeking a dedicated and enthusiastic Retail Customer Experience Representative to join our dynamic team. As the primary point of contact for customers, you will be responsible for assisting and guiding them throughout their technology shopping journey. Your main objective is to deliver personalized and high-quality service to enhance the overall customer experience and drive sales.
Key Responsibilities
Customer Experience
Greet and welcome customers with a friendly and approachable demeanor, creating a warm and inviting atmosphere in the store
Handle phone calls and emails with impeccable customer service
Actively listen to customers' inquiries, concerns, and feedback, providing accurate and helpful information about products, promotions, and policies
Maintain an organized and visually appealing store environment by arranging merchandise, restocking shelves, and ensuring product displays are attractive and well-maintained
Address and resolve customer complaints or issues professionally, escalating to management when necessary to ensure customer satisfaction
Participate in training sessions and workshops to enhance customer service skills and stay informed about new products and services
Order Processing
Process and approve online orders
Process customer transactions efficiently and accurately using the PCSCRM and point-of-sale (POS) system, handling cash, credit cards, and other payment methods and verifying and documenting customer eligibility
Handle product returns, exchanges, and refunds in accordance with company policies, ensuring a smooth and positive resolution for the customer
Sales Support
Assist customers in establishing accounts and locating products within the store, suggesting suitable alternatives, and explaining product features and benefits
Stay up-to-date with product knowledge, promotions, and company policies to provide accurate and consistent information to customers
Retail Store Support
Collaborate with team members to achieve store goals and maintain a positive work environment
Assist in inventory management by conducting regular stock checks and reporting discrepancies to management
Support team activities such as preparing and registering customers for events, coordinating pickups and deliveries, and supporting partnerships
Other duties as requested
Requirements
Requirements
Previous experience in retail or customer service is preferred but not mandatory
Excellent communication and interpersonal skills with a customer-focused approach
Strong problem-solving abilities and the ability to handle challenging situations with tact and diplomacy
Proficiency in using a computer, POS systems, and other retail software applications
Flexible schedule, including availability to work weekends
Physical ability to stand for extended periods and lift moderately heavy items when necessary
Experience with CRM or partner management platforms preferred
Bilingual or multilingual communication skills highly preferred
Strong analytical thinking, attention to detail, and problem-solving skills
Excellent verbal and written communication skills
Ability to meet deadlines and work independently in a fast-paced, changing environment
Must be flexible, self-motivated, and adaptable
Comfortable working in a general warehouse setting
Good organizational skills, attention to detail, and willingness to follow standard procedures
Ability to de-escalate difficult situations with empathy
What We Value
Genuine interest in people, technology, and digital equity
Compassionate, curious, and community-minded
Graceful under pressure and adaptable in dynamic situations
Collaborative teammate who brings energy and empathy to every interaction
Self-motivated and solutions-oriented thinker
Physical Requirements
? Prolonged periods of sitting or standing at a workstation or service counter
? Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
? Frequent use of computer, phone, and other office equipment
? Capability to communicate clearly in person, by phone, and over digital platforms
? Frequent bending, kneeling, crouching, and reaching
? Capability to work in various indoor non temperature controlled environments
? Manual dexterity to handle tools, and small components
? Extended periods of walking or standing throughout the workday
? Visual acuity to read labels and perform detailed tasks
? Willingness to adhere to physical safety protocols
We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.
Benefits Include:
Medical - Choice of Plans
Dental - Choice of Plans
Vision
401k with Match
Voluntary Disability Insurance
Voluntary Life Insurance
PTO
EEO Statement
We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description $17.00 - $18.50
Billing
Collections representative job in Bloomington, MN
Position Overview: Midwest Recovery is seeking a full-time Insurance Billing Coordinator. This position is for 40 hours per week, Monday-Friday, managing insurance and client billing for five drug and alcohol treatment centers. This in NOT a remote position.
About Midwest Recovery: Midwest Recovery has 5 offices located in Minnesota which consist of 4 outpatient facilities and 1 inpatient facility. We have facilities in Bloomington, Brooklyn Center, Red Wing, Faribault and Northfield.
Duties/Responsibilities:
Verify insurance benefits for new and established clients.
Submitting claims to the clearing house and researching / correcting denied insurance claims.
Monitoring and collecting client balances.
Collaborating with clinical and administrative teams to coordinate client care and billing.
Attend mandatory staff meetings and training as needed
Passion for working with others (being collaborative) and supporting our team members.
Other duties as assigned.
Qualifications and Skills:
1-2 years health insurance billing experience.
Exposure to Electronic Medical Record systems (specifically Procentive) preferred.
Committed to communicating with staff and clients regarding billing issues
Must be punctual in reporting to work.
Be organized and detail oriented.
Be a team player.
Be able to work independently on tasks assigned.
Have strong written and verbal communication skills and strong interpersonal skills.
Compensation and Benefits:
Health Insurance and Supplemental Benefits (including dental, vision, and life)
401(k) with employer match
Two weeks Paid Time Off with immediate accrual
Paid Holidays
Options to flex time upon supervisor approval
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
Medical billing: 1 year (Required)
Job Type: Full-time
Salary: $45,000.00 - $50,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
Auto-ApplySenior Billing Analyst
Collections representative job in Minneapolis, MN
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We're looking for an inquisitive and results driven professional to join our team as a Senior Business Analyst. In this role, you will be contributing to the billing organization by effectively supporting the Armada team, ensuring that the billing process is efficient and accurate. The role requires attention to detail and managing deadlines on a scheduled cadence.
What You'll Do
Assists BPS (Billing & Payment Services) staff when needed to ensure accurate outcomes
Work cross-functionally with IT and Operations to develop new products and solutions, or resolution to system created variances
Execute, review, and analyze outputs from multiple billing validation models
Support and deliver on SOC-1 compliance requirements for related processes
Provide analysis and reporting support during Monthly billing process and Month-End Reporting
Retrieve and analyze data using Excel and other data management/BI systems
Responsible for daily audit reporting, reconciling daily reports
Consult and resolve any issues relating to client process, billing, and corrections with the Billing team and clients if required
Work with Billing team to ensure projects are identified and scope potential process or technology improvement opportunities
Basic Qualifications
Bachelor's degree or equivalent business experience
5 years of finance and data analysis
Advanced Microsoft Excel knowledge and data skills, including look ups, Pivot Tables, DBeaver, Power Query, and SQL (preferred experience and aptitude with Alteryx, but willing to train)
Strong organizational skills (ability to prioritize and close, project management capabilities)
Identify and ask probing questions, gather data, identify options/solutions to a problem or issue
General business knowledge and skills; sound financial knowledge
Demonstrate proper judgement regarding decision making, self-reliance and problem resolution
Able to balance multiple deadlines and competing priorities
Ability to implement and adapt to change effectively
Strong customer service and relationship skills
Preferred Qualifications
Education: College/University degree preferred
Experience in the leasing industry, billing, financial operations, or customer facing finance roles desired
Location: Hopkins, MN
The base salary range for this position is $75,500 to $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to
*********************************
or call **************.
Know Your Rights: Workplace discrimination is illegal
Auto-ApplyCustomer Experience Representative - Scientific
Collections representative job in Hudson, WI
Salary:
Starting
at
$67,800
Auto-ApplySenior Business Accountability Specialist
Collections representative job in Minneapolis, MN
About this role:
Wells Fargo is seeking a Senior Business Accountability Specialist.
In this role, you will:
Demonstrate solid understanding of financial crimes risks, financial crimes policies, Commercial Banking Financial Crimes Risk (CB FCR) program requirements and guidelines, customer business models, product offerings as reflected by logically constructed risk narratives documenting appropriate risk-based recommendations in line with financial crimes baselines
Establish strong partnerships with the CB FCR colleagues and CB stakeholders providing risk expertise and consultation to manage risks.
Demonstrate ability to effectively document work products with minimal returns, and concisely communicate risk-based recommendations highlighting key support decision points.
Execute your deliverables within communicated deadlines and SLAs and with high quality. Ability to manage work assignments delivering a quality product that is highly effective and consistent with a priority on risk management, cognizant with established SLAs, as applicable, and customer experience.
Take personal accountability for understanding and delivering on your goals and commitments
Respond to all audit/testing/regulator requests within the timeframe requested with complete and accurate documentation provided.
Required Qualifications:
4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience developing partnerships and collaborating with other business and functional areas
Strong organizational, multi-tasking, and prioritizing skills
Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) experience
Knowledge and understanding of Financial Crimes Risk Management (FCRM) policies and procedures
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Ability to identify, escalate and help solution issues
Ability to take initiative and work independently with minimal supervision in a structured environment
Excellent verbal, written, and interpersonal communication skills
Strong problem-solving skills
Strong analytical skills with a high attention to detail
CAMS Certification
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$85,000.00 - $133,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
18 Dec 2025
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyCar Biller
Collections representative job in Brooklyn Center, MN
Billing Clerk Over 60 years ago, the Luther Automotive Group purchased its first dealership. Over thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
$22.50/hour
Responsibilities
* Receive and process paperwork from the F&I Department.
* Post vehicle sales and purchases.
* Prepare checks for payoffs, referrals, refunds, etc.
* Costing and finalizing deals to accounting.
* Prepare, submit and monitor funding of bank contracts.
* Read and interpret legal documents.
* Effectively present information to customers or dealership personnel.
* Maintain reports and/or logs of daily new and used deal activity.
* Work under pressure in a fast paced, high volume atmosphere.
* Ability to multitask.
* Perform various other accounting responsibilities and business requirements as assigned.
Qualifications
* Previous titling experience
* Ability to provide quality customer service
* Willingness to take initiative
* Quality writing and grammar skills
* Computer literacy
* Ability to perform job responsibilities and meet deadlines easily
* Detailed follow up
* Professional appearance
* Ability to work independently
* Being proactive in your job responsibilities, career, business growth and daily development
What We Offer
* Medical, Dental & Vision
* 401k with Match
* Paid Vacation
* Growth Opportunities
* Paid Training
* Family Owned and Operated
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Pet Insurance
* Employee Discounts
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Billing Coordinator
Collections representative job in Saint Paul, MN
Job DescriptionDescription:
Berger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 100 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.S
Berger Transfer & Storage, Inc is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interactions, and strive to be open, honest and fair will be at the top of our list.
We are seeking a BILLING COORDINATOR to join our team in Roseville, Minnesota. Our Billing Coordinator will specialize in working with our Distribution and Household Move teams to process billing using the Berger and Allied System. The Billing Department is our internal team that is responsible for efficiently and accurately invoicing and processing distribution of revenue to the Berger branches and Allied.
Responsibilities for our Billing Coordinator include but are not limited to:
Actively billing the Distribution and Household moves using Berger and Allied's system(s);
Ensuring payment of long haul drivers and local contractors;
Accurately distribute revenue to Berger's 16 branches and to Allied;
Work within the work-flow system to manage assigned orders;
Interlining of vendor invoices;
Perform other projects and initiatives, as required.
The successful candidate for this position will share the following knowledge, skills and abilities:
High School Diploma or Equivalent is preferred;
Secondary Education is preferred;
Minimum of 2 years office experience is preferred;
Ability to work some evening and/or weekend hours during peak season;
Knowledge of moving industry tariffs would be preferred and helpful to his opportunity;
Must be able to demonstrate previous successful experience experience performing the following key skills:
Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.);
Strong customer service and interpersonal skills;
Good oral and written communication skills;
Strong attention to detail;
Ability to multitask in a fast-paced environment;
Basic math skills including addition, subtraction, multiplication, division, percentages and fractions
Along with the opportunity to be an agent of change and make your own mark at a great company with a unique culture, we can we offer you:
Competitive Pay;
Medical, Dental & Vision Benefits;
401K;
Paid Time Off (begin accruing your very first day!);
Employee Discounts with Verizon, sketchers and more!
Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.
Requirements:
Billing Coordinator/Administrative
Collections representative job in Albertville, MN
**Our client, a professional services organization, is seeking a Billing Coordinator to join their team. As a Billing Coordinator, you will be part of the Finance Department supporting contract billing operations. The ideal candidate will have attention to detail, strong organizational skills, and effective communication, which will align successfully in the organization.**
**Job Title:**
Billing Coordinator
**Location:**
_MN, Albertville_
**Pay Rate:**
$ 24.14 / Hourly
**What's the Job?**
+ Review and analyze contracts to identify billing specifics, amendments, and escalation provisions.
+ Enter contracts, amendments, and rate escalations into the billing system.
+ Produce monthly invoices for fixed and variable billing components.
+ Reconcile general ledger accounts associated with the billing process.
+ Coordinate with project teams to obtain data, approvals, and resolve billing-related inquiries.
**What's Needed?**
+ Experience performing professional accounting duties within billing processes.
+ Ability to understand accounting and budget processes, internal controls, and bookkeeping procedures.
+ Knowledge of automated accounting systems such as PeopleSoft, SAP, Coupa, and related platforms.
+ Strong attention to detail, organization, and ability to manage multiple tasks.
+ Typically 3-5 years of related experience or equivalent background demonstrating capability.
**What's in it for me?**
+ Medical insurance
+ Dental insurance
+ Disability insurance
+ Life insurance
+ Weekly Payment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Lead Loan Servicing Representative
Collections representative job in Saint Louis Park, MN
**About this role:** Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. **In this role, you will:** + Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL.
+ Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process.
+ Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area.
+ Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation.
+ Provide subject matter expertise to functional area on wide range of loan servicing activities
+ Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units.
+ Provide training to less experienced individuals as team expands.
**Required Qualifications:**
+ 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience working with High Value customers and core understanding of relationship management
+ Proven results of best-in-class customer experience
+ Extensive knowledge and experience with Credit Card products
+ Excellent communication and interpersonal skills
+ Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism.
+ Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution.
+ Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation.
+ Adhere to internal policies and external regulations, identifying and reporting potential risks.
+ Working knowledge of loan products, terms, and servicing systems to support client needs.
+ Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience.
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $41.83
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
10 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-508394
Senior Billing Specialist
Collections representative job in Minneapolis, MN
Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.
Summary:
Faegre Drinker has an opportunity for a Senior Billing Specialist to work with our Finance team in our Minneapolis, Philadelphia, downtown Indianapolis, Chicago, or Washington, D.C. offices. You will be part of a dynamic team dedicated to performing routine and advanced billing functions, including electronic billing.
Job Description:
What you would do:
* Manage and coordinate all billing functions for portfolio of assigned timekeepers.
* Perform standard billing functions of the firm including but not limited to creating proformas, transferring, dividing, bill no-charge and correcting time and cost entries, entry of adjustments and understanding their effect on realization and finalizing and balancing invoices within the 3E financial system.
* Perform advanced billing functions for alternate fee arrangements, (flat fee, fixed fee by task and interim billing), multi-payor, split billing, application of retainers and unallocated payments.
* Provide excellent service by responding to billing questions and issues and provide advice to the legal team regarding the billing and management of complex fee arrangements.
* Collaborate with eBilling team to implement new clients on selected eBilling platforms.
* Manage the electronic invoice submission process and track the status of electronic invoices from submission to acceptance including identifying, researching, and troubleshooting rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.
* Submit to the eBill vendor site timekeeper rate approvals, fee offers and client accruals.
* Ad hoc projects and requests, as assigned.
What is expected:
* Strong commitment to client service.
* Cooperation and the ability to collaborate in a team, including cross-office.
* Ability to problem solve, use sound judgement and discretion in dealing with highly confidential information.
* Excellent interpersonal, verbal, and written communication skills.
* Ability to work in a fast-paced, deadline-driven environment.
* Willingness to be flexible with time and adjust to a changing work environment.
* Positive and professional demeanor.
What we offer:
* Paid time for firm-sponsored volunteer events.
* Professional environment and the opportunity to work with experts at the top of their fields.
* Variety of health plan options, as well as dental plans, vision plans and 401(k) contributions.
* Generous paid time off.
The anticipated initial hourly rate for someone who is hired into this position is $36.50- $41.00/hour based on a 37.5 hour a week schedule.
Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.
What is required:
* Two-year college or university degree in accounting, finance, information technology or other qualitative field of study preferred; applicable work experience will be considered in lieu of a degree.
* 2+ years of experience in law firm billing with preference towards advanced eBilling experience
* Proficiency in Microsoft Office and time and billing software (3E, Billstream, Legal Tracker, ELM/Tymetrix, Collaborati, CounselLink, E-Billing Hub, Bill Blast)
Apply now if you are ready to join the Faegre Drinker team!
Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.
Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.
Car Biller
Collections representative job in Brooklyn Center, MN
Billing Clerk
Over 60 years ago, the Luther Automotive Group purchased its first dealership. Over thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
$22.50/hour
Responsibilities
Receive and process paperwork from the F&I Department.
Post vehicle sales and purchases.
Prepare checks for payoffs, referrals, refunds, etc.
Costing and finalizing deals to accounting.
Prepare, submit and monitor funding of bank contracts.
Read and interpret legal documents.
Effectively present information to customers or dealership personnel.
Maintain reports and/or logs of daily new and used deal activity.
Work under pressure in a fast paced, high volume atmosphere.
Ability to multitask.
Perform various other accounting responsibilities and business requirements as assigned.
Qualifications
Previous titling experience
Ability to provide quality customer service
Willingness to take initiative
Quality writing and grammar skills
Computer literacy
Ability to perform job responsibilities and meet deadlines easily
Detailed follow up
Professional appearance
Ability to work independently
Being proactive in your job responsibilities, career, business growth and daily development
What We Offer
Medical, Dental & Vision
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Auto-ApplyCustomer Center Representative
Collections representative job in Saint Paul, MN
Customer Service Representative Transdev in St. Paul, MN is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
Non-CBA Position:
+ Competitive compensation package of $17.30 with annual increases in January.
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 4813
Pay Group: 2V9
Cost Center: 55872
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Collections & Customer Service Agent
Collections representative job in Clearwater, MN
No Experience Necessary - $1000.00 Sign on Bonus (paid at 90 and 180 days)
Work with consumers to find the best solution for the past due amounts over the phone. Uphold company policies and procedures including rules and regulations that govern third party collectors
Must be dependable and timely. Great attendance is required
Must be able to learn and retain information with accuracy in a short time frame
Document accounts accurately and quickly
Receive inbound and make outbound calls
Treat consumers with dignity and respect
Be a team player
Must be able to navigate computers and spreadsheets
Word and Excel knowledge a plus
No experience necessary- paid training
Must be able to pass a background check and drug test
Consumer Loan Servicing Representative
Collections representative job in Saint Paul, MN
Role: Consumer Loan Servicing Representative performs a variety of support duties including assisting members and employees with questions regarding lending products and services by phone, messages, chats, and email. Weekly schedule includes Saturday rotation.
Job Type: Full Time, Hybrid eligible: must work in office 3 days per week including Monday & Friday; Hybrid schedule subject to change
Major Duties and Responsibilities
Answers incoming phone calls and chats about servicing current consumer loans
Assists members by taking payments over the phone through SWBC
Assists members with payment options, set up and changes
Completes requests for payment reversals/recasts
Initiates Payment Deferral Program requests
Collects and reviews proof of insurance for auto loans
Assists members with CPI placement and waivers
Provides pay-offs for members and third parties
Completes Letters of Guarantee requests for insurance companies
Gathers loan information and files Gap and CUNA claims
Assists members with questions on loan products, promotions, and offers
Completes Q2 digital banking messages
Performs other duties as assigned to support effective department operations
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze's Core Value's: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back
Regular and predictable attendance
Perform other duties as requested
Requirements
Experience/Education/Certifications/Licenses
Minimum high School degree or equivalent
Minimum 1-year financial institution experience
Customer Service experience preferred
Demonstrated Knowledge
Strong verbal and written communication skills
Computer skills including Microsoft products
Knowledge of DNA core financial platforms desire
Ability to work in a fast-paced environment and manage multiple tasks
Communication Skills
Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified.
Physical Requirements
Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs.
Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
The salary range for this position is: $21.31 - $25.00/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
Salary Description 21.31-25
Billing Representative
Collections representative job in Eden Prairie, MN
About US: SGS is a New Jersey headquartered end-to-end Professional Services firm servicing a diverse Fortune clientele. SGS is a Equal Opportunity Employer and prides itself as a employee oriented organization that considers an ensemble of all employee satisfaction elements crucial to organizational and employee growth. We offer a complete range of benefit packages to our employees which includes but is not limited to paid vacations, holidays, personal days, medical insurance, 401K savings plan, life insurance, disability insurance and many other attractive benefits.
Job Title: Billing Representative
Duration: 3 Months(temp to perm) (direct offer)
Location: Eden Prairie, MN
Job Description:
• Performs follow-up on outstanding Certificates of Medical Necessity (CMNs), prescriptions and processes renewal CMNs/prescriptions through the use of suspended billing reports. Maintains and monitors follow up system to confirm that action takes place per Apria "best practices".
• Performs timely follow-up on renewal authorizations to maintain reimbursement activity.
• Contacts patient to gain involvement in problematic situations.
• Elevates aged prescriptions to manager for decision and resolution.
• Evaluates all completed CMNs/prescriptions/authorizations to ensure that the appropriate information has been obtained to allow for reimbursement as well as compliance with applicable standards and regulations.
• Enters CMNs/prescription information into computer once the prescriptions are completed and returned from the physicians.
• Documents all account activity on system. May perform internal quality audits to ensure that all necessary documentation is included in each patient file.
• Processes, reviews and mails prescription and/or CMNs to physicians for signature.
• Provides feedback on errors identified to the appropriate supervisor through the use of the ENF process or other accepted method.
• Researches diagnosis and insurance benefits to receive proper reimbursement.
• Assists in obtaining authorization for reimbursement for some accounts.
• Requests adjustments on accounts and recommends necessary changes to supervisor.
• Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
• Performs other related duties as directed by supervisor.
Himanshu Ojha
**********
Customer Service/Collector
Collections representative job in Saint Louis Park, MN
Are you Money Motivated? Pay ranging $18-21/hr (based off of experience) with uncapped monthly bonus earning potential. Does selecting a schedule that works for you sound great? We have multiple schedules to choose from including a day shift 8-5 or pick a schedule with early out on Fridays! Apply to learn more!!
AscensionPoint Recovery Services, LLC (APRS) is a nationally licensed estate and probate recovery specialist with two locations near Minneapolis, Minnesota. APRS is currently seeking Collectors to become a part of our growing team. Click here to view our website and learn more: ******************************
Our Collectors take a customer service approach to their collection activities which involve contacting family members, personal representatives and attorneys to gather estate information and negotiate payment arrangements. We also have bi-lingual English/Spanish Collector opportunities!
This position is onsite at our St Louis Park, MN office.
We are proud to offer the following benefit package to ALL our employees:
Fulltime Work Schedule - 40 hours/week 1st Shift Hours - No Late Nights or Weekends & Early Out Fridays
Medical Insurance (Health Club Membership Discounts)
Dental Insurance
Vision Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Term Life Insurance
401(k) Plan with a Company Match
Paid Time Off (PTO)
Holiday Pay
Competitive Compensation Package Including Monthly Commission Bonuses for Achieving Set Goals
Casual Dress
Employee Assistance Program
Great Work/Life Balance
Career Advancement Opportunities
Employee Referral Bonus
Monthly Incentives (For those that are competitive in nature)
To be considered for this position, you must have obtained a high school diploma or equivalent, be able to successfully complete a comprehensive credit and criminal background check which includes a drug test to be completed within 48 hours of the request. If you are interested in applying for this position, please respond to this ad with a cover letter, resume, and salary requirements.
Bonus earnings are calculated based on monthly compliance scores and collected dollars, monthly bonus earnings are not a guarantee but employees' earning potential is uncapped. The potential to make 30+/hr is base plus bonus earnings calculated at an hourly rate.
EOE - No Recruiters or Phone Calls Please
You might be a great fit for this position if you have ever been a previous Collector, Call Center Agent, Customer Service Representative, Collection Specialist, Collection Representative, or Call Center Representative! Apply and see!
Auto-ApplyCollections Specialist
Collections representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$24.40 - $33.55
Position Summary
The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager. The role will also involve account reconciliation of outstanding items/payments and other duties as assigned.
Position Details
Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude.
Provides B2B collections training to Collections Team as needed.
Provides backup support to Collections team members as needed.
Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts.
Performs collection activities in accordance with corporate policies and procedures.
Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts.
Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc.
Submits invoicing through customer portals as required.
Participates in monthly review of account portfolio with Credit Manager.
Performs other duties as assigned.
Essential Functions
Strong time management skills with ability to consistently meet deadlines
Strong knowledge of B2B collection techniques, practices, and regulations
General knowledge of general B2B credit principles and regulations
Good communication and organizational skills
Displays professionalism, quality service and a “can do” attitude to both internal and external contacts
Ability to build and maintain effective work relationships across functional areas
Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
Qualifications
Minimum of 5 years previous and recent B2B collections experience is required.
High School Diploma or GED is required; 2-year college degree or higher is preferred.
Basic Excel experience is required; Intermediate Excel experience is preferred.
The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AX
Education and Experience
The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
Knowledge, Skills, and Abilities:
Ability to act independently.
Ability to plan, organize and multi-task to complete assignments in an efficient manner.
Ability to communicate professionally, both oral and written.
Ability to pay attention to details and perform at a high level accuracy.
Ability to work independently and with a team.
Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.)
Why Join Bio-Techne:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Auto-Apply