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Collections representative jobs in Redmond, WA

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  • Customer Service Representative

    Ram Mounts 4.0company rating

    Collections representative job in Seattle, WA

    Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance. Job Summary Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise. They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish. Duties and Responsibilities Interacts directly and courteously with customers, primarily by telephone or email. Directs unresolved issues to the appropriate resource for resolution. Records details of actions taken into the ERP and CRM systems as applicable. Analyzes transactions and corrects errors to ensure accuracy of customer records. Research customer records to track order status and fulfillment. Develops thorough knowledge of product line, pricing, estimated delivery times, drop-ship procedures, marketing promotions, and associated information. Provides price quotations, receives orders, arranges for returns, replacements, delivery of samples, and fulfills miscellaneous customer requests. Performs associated duties as assigned by supervisor. Serves as an internal resource to support Inside and Regional Sales Teams. Employs strong people skills to analyze and resolve customer inquiries and problems in accordance with established company guidelines. Related Experience Minimum 5 years of experience working with customers to evaluate their needs. Must have track record of reliability and follow through with great communication skills. Experienced with MS Office Suite, MS Outlook, and customer order entry. Education High school education required Associate degree preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to perform the following activities: Reaching. Extending hands and arms in any direction. Standing. Ability to stand when needed to complete tasks. Sitting. Sitting at desk for sustained periods of time. Using Fingers. Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand. Grasping. Applying pressure to an object with the fingers and palm. Feeling. Perceiving attributes of objects, such as size, shape, or texture by touching with skin, particularly that of fingertips. Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward up to 15 pounds. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occasionally the employee must lift and/or move up to 15 pounds. Pulling. Using upper extremities to exert force to draw haul or tug objects in a sustained motion up to 15 pounds. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus Depth Perception: ability to judge distance and space relationships. Field of Vision: ability to see peripherally. Accommodation: ability to adjust vision to bring objects into focus. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the fingers and hands. Hourly Rate: $22.00 - $27.00 hourly Benefits: Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: On-Site A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
    $22-27 hourly 3d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Collections representative job in Kirkland, WA

    Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment
    $45k-54k yearly 5d ago
  • Customer Experience Representative

    Tacoma 4.3company rating

    Collections representative job in Tacoma, WA

    Responsive recruiter Benefits: Employee discounts Flexible schedule Free food & snacks Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company. Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Duties and Responsibilities: Answers telephones, emails and texts and responds to inquiries in a professional manner. Conducts sales calls for prospective members. Processes student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists customers with purchases of merchandise and memberships. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms. Makes calls to resolve open account problems Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensación: $17.50 - $20.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $17.5-20 hourly Auto-Apply 45d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Collections representative job in Bellevue, WA

    The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the companys non-disclosure and confidentiality policies concerning customer information. Compensation details: 20-27 Hourly Wage PI1567c57e2682-31181-38814715
    $31k-40k yearly est. 8d ago
  • Collections Representative

    Columbia Debt Recovery LLC Dba Genesis

    Collections representative job in Everett, WA

    Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements: Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus
    $20-40 hourly 7d ago
  • Billing Coordinator

    Quanta Services 4.6company rating

    Collections representative job in Kent, WA

    About Us Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life. About this Role If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your problem solving and analysis skills, then we have a role for you! InfraSource Services, seeks a great Billing Coordinator to join the team at our Kent, WA office. The Billing Specialist reviews and audits billing packages for accuracy prior to entering into the client's database application. What You'll Do · Responsible for reviewing billing documentation and construction records. · Work with other team members in the region to ensure all corrections are completed prior to submitting billing package to the client. · Provide quick answers to billing documentation questions or concerns from the clients. What You'll Bring Minimum Qualifications: · High school diploma or equivalent · Must be proficient with Microsoft Office suite (Excel, Word,) typing and 10-key · Ability to communicate effectively, both written and verbal · Ability to work independently and as part of a team · Ability to manage multiple projects and tasks concurrently with competing deadlines Preferred Qualifications: · Prior experience with billing · Ability to read engineered drawings · Experience in SAP and Microsoft Excel · Knowledge of utility industry What You'll Get Benefits: · 401(k) · 401(k) matching · Dental insurance · Flexible spending account · Health insurance · Life insurance · Paid time off · Vision insurance Compensation Range The anticipated compensation for this position is USD $29.00/Hr. - USD $31.00/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $29-31 hourly Auto-Apply 60d+ ago
  • Licensed Insurance Customer Service

    Tom Hollandsworth-State Farm Agency

    Collections representative job in Spanaway, WA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role and eligible for a signing bonus: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Spanaway, WA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Signing Bonus! Base Salary plus Commission Annual and monthly Bonus Paid Time Off (vacation and personal/sick days) Retirement Program (offered January 2026) Benefit allowance Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $31k-38k yearly est. 7d ago
  • Clinic Biller - Dental Clinic

    Community Health Care 4.2company rating

    Collections representative job in Tacoma, WA

    Job Details Community Health Care - Hilltop Regional Health Center - Tacoma, WA Full Time Accredited, state approved program $20.17 - $28.80 Hourly Monday - Friday - 8:00am to 5:00pmDescription Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for Clinic Biller to join our clinics! This position's primary responsibilities will be ensuring complete daily accounting of all encounter forms including CVR forms for all patients seen. This position will also provide patient account assistance, technical support for clinic staff, and may perform a variety of reception and clerical duties. In addition, responsible for balancing all payments received from daily activities, provide customer service to patients regarding their accounts including, setting up payment plans, answering questions concerning bills, and ensure billing information (address, telephone, name) is accurate in system. Plus, other duties as assigned. Qualifications High school diploma or equivalent, plus 1 year experience in medical/dental billing, or equivalent combination of education and experience. We encourage anyone with a relevant combination of education and experience to apply.
    $20.2-28.8 hourly 34d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Collections representative job in Everett, WA

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 25d ago
  • TEMPORARY - Accts Receivable G&C Collection Specialist

    Port Gamble S'Klallam Tribe 3.6company rating

    Collections representative job in Kingston, WA

    Job Details Port Gamble S'Klallam Tribe - Kingston, WA Full Time - 30 - 40 hrs/week 2 year Degree - Preferred $27.79 - $32.65 Hourly Occasional travel to trainings Job Posting Date(s) 12/02/2025 12/12/2025Description The A/R Grants Specialist is responsible for the Tribe's billing and collection process to ensure the receivables are collected promptly, accurately and in adherence to the Tribe's established procedures. This position also ensures the Tribe's various and diverse grant financial requirements are met promptly, accurately and in adherence to the Tribe's established procedures. Duties Include: Cash Receipts Processes daily checks, direct deposits, cash, and Point of Sale (POS) payments received. Prepares weekly bank deposits timely and accurately in the accounting system. Maintains a complete file of all receipts and supporting documents monthly. Maintains deposit logbook for courier service. Invoicing Processes water, internet, and daycare customer's invoices accurately and timely. Prepares monthly invoices for Tribe's separate entities. Reconciles subsidiary ledgers for water, internet, and daycare customers to the GL. Processes and distributes invoices and statements promptly. Collections Provides customer service to resolve customer queries and communication with customers. Monitors customer non-payments and follows up on delayed payments and report irregularities. Keep complete detailed collection reports, actions, and notes. Researches and resolves disputes as to outstanding balances. Processes the required invoices and collection procedures for outstanding balances. Receives, files and processes incoming correspondence related to accounts receivable. Ensures the documentation necessary to support all accounts receivable transactions is stored in an organized manner. Grants & contracts Sets up new grants in the accounting system, including creating new grant files which consists of the application, award document, budget, and all other documents pertaining to the grant or contract. Maintains spreadsheets pertaining to grant/program billing. Creates and enters updates to grant tracking spreadsheets. Submit grant and program billing/invoices, including supporting documents (e.g. receipts, statements, invoices, purchase orders), as necessary, to the appropriate agency. Completes and submits monthly A-19 (State), quarterly, semi-annual, or annual SF-425 (Federal) and other agency's financial reporting requirements. Prepares expenditure reports and requests for reimbursement from all funding agencies. Completes monthly A-19s for State and other agencies grants and contracts. Requests online drawdowns for grants (ASAP, COPS, DOJ, PMS, etc.) Verifies that all payments received for grants are applied correctly to the subsidiary ledger. Follow up with funding agencies on unpaid invoices. Reconciles Grants & Contracts A/R to General Ledger. Maintains an organized file maintenance system for all grants and program billings. Copies of grants and contracts, billing statements, accruals, adjustments, payment checks, financial statements, and correspondence. Responds to telephone and e-mail inquiries concerning grants and program billings. Answers financial questions related to grants. Assists auditors with grant related inquiries. Processes quarterly report of Cash Drawdowns (PMS 272) for Grants & Contracts. Miscellaneous: Attends Utility Board Meetings regularly to report the financial status of water customer accounts and participates in strategic-planning and decision-making processes regarding these receivables. Maintains adequate supplies stock of: receipt books, cash receipt envelopes, grant folders, and other supplies. Prepares and updates procedural manual, detail checklist of duties and responsibilities for this position. Maintains contacts of a positive nature with co-workers in the accounting department, all tribal staff, community members, funding agency representatives, and others to accomplish the Tribe's financial objectives and preserve good public relations. Attends and participates in various staff meetings. Cross train with other accounting positions in the department. Performs any other Accounts Receivable duties as assigned. Other duties as assigned by the Accounting Manager. Education and Certifications: High School Diploma or equivalent - Required Driver's License - Required Associate degree in business with at least one full year of accounting courses. Experience: Alternative to education is a minimum of 5 years of experience in bookkeeping or as an accounting clerk. Grants and contracts knowledge preferred. Experience with non-profit fund accounting preferred. Thorough understanding of the principles and practices of fund accrual accounting. Excellent communication skills, able to communicate effectively with all levels of organization. Ability to maintain confidentiality of sensitive information Ability to interact with staff and others in a professional manner: in person, in writing, and on the telephone. Have strong organizational skills, ability to work independently and handle multiple tasks. Have accuracy and attention to detail. Must have excellent work habits, including willingness to work the hours necessary to get the job done, especially when important deadlines cause greater than normal department pressures. Must possess outstanding customer service skills. Strong Excel desired Ability to use standard office equipment, including a computer, printers, 10-key calculator, photocopier, etc. Physical Requirements: Position involves sitting long periods, standing manual dexterity, stooping, and bending. Vision requirements include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Regularly required to finger, handle, reach with hands and arms Frequently required to walk, sit, stand Occasionally required to lift and/or move up to 25 pounds Normal audio and visual acuity Travel Requirements: Local, Statewide, and out of state travel may be required.
    $27.8-32.7 hourly 9d ago
  • Billing Specialist

    Olson Kundig 4.0company rating

    Collections representative job in Seattle, WA

    Job Description Olson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and civic projects, museums and exhibition design, places of worship, creative production, urban design, and interior design. Currently, we are seeking Billing Specialist to join our dedicated accounting team. The Billing Specialist ensures the timely and accurate processing of client invoices, and adherence to financial policies. Primary Responsibilities: Project Billing Execute the monthly invoicing process in accordance with the billing cycle and as required by project contracts Work with project managers/AP to code consultant invoices/credit card charges/employee expense reports/petty cash receipts as necessary Collect invoice backup as required by contract to submit with client invoice Submit invoices to clients per contract schedule Monitor, research and resolve any billing inquiries/issues from PM's and external clients Accounts Receivable Execute the accounts receivable process to maintain positive project cashflow. Monitor and resolve any issues with accounts receivable. Work with PM's/Accounting Team to communicate effectively with clients in order to collect outstanding AR. Project Billing Maintenance and Closing Update billing terms according to contracts/amendments; Monitor, research and resolve any project WIP issues with project managers and accounting team. Respond to any inquiries from client regarding any project issues. Execute the project closing process including assisting project managers with closeout documents (notice of substantial completion, lien waivers, final consultant invoices, final client invoices); Respond to any inquiries from client regarding any final project issues; and de-activate project/phases. Education/Skills/Experience: AA in Accounting or BA/BS in Accounting/Finance or equivalent work-related experience Minimum of 3 to 5 years of experience in billing and A/R Accounting experience in the A/E/C industry a plus Knowledge and understanding of contract structure, terms and conditions Experience with software billing systems; Deltek Vision system management and reporting preferred Proficient in Microsoft Word, Excel and Outlook What can you expect from us? A creative work environment and colleagues who are collaborative, creative, and challenging Opportunity to grow professionally Check our culture page to learn about life at Olson Kundig In addition to a dynamic and creative culture, Olson Kundig provides a generous benefits package that includes 16 days of paid time off, paid holidays, health plan, 401k match, bonuses, profit-sharing plans for qualified positions, a monthly travel subsidy for public transportation, and more. As a firm, we are committed to pay practices that are fair, competitive, and reflect internal pay equity. At the time of posting this job, the hiring range for this position in Seattle is between $69,000 and $74,000 annually. Final salary decisions are made based upon the extent and relatedness of the candidate's education and experience and considering internal equity and external market factors. All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization. Powered by JazzHR yu XGhNia9I
    $69k-74k yearly 20d ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueml

    Collections representative job in Everett, WA

    Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 12th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED) in addition to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 ( or more ) per month! Bilingüe en español e inglés? ¡Gana más!
    $34k-45k yearly est. 27d ago
  • LABORATORY COLLECTION SPECIALIST

    Navis Clinical Laboratories Inc.

    Collections representative job in Kent, WA

    Job Description We are looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Edmonds, WA. The selected candidate will be working in a pain management office, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Friday 9a-2p The pay range for this role will be $17.00-$19.00, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Part-time Pay: $17.00 - $19.00 per hour Education: High school or equivalent (Required) Ability to Relocate: Edmonds, WA: Relocate before starting work (Required) Work Location: In person
    $17-19 hourly 6d ago
  • Santa Natural Beard- The Outlet Collection

    Cherry Hill Programs Seasonal Jobs

    Collections representative job in Auburn, WA

    About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Santa, you'll create the magic as you pose for photos and interact with children and families throughout the holiday season. If you are ready to share your fabulous smile and that twinkle in your eyes, this is the job for you! Our Santa Character Will Also Engage with guests in positive, energetic, and professional manner Pose for photos with children and families Always remain in character, wearing approved costume, while on location and within public view Drive positive customer experiences Participate as a team member ensuring photo set operations run smoothly, effectively Maintain a safe and clean working environment All other tasks as assigned You'll be a Sensational Santa with These Items Checked Twice on your List: A well-groomed, natural or synthetic beard, welcoming smile and bright eyes characterize me Being described as “a jolly old fellow” would be a compliment Good listening and communication skills are my gifts Having my picture taken lights me up and makes my cheeks glow Creating the Santa magic for others would bring me joy Pronouncing a hearty ‘HO HO HO' is fun Abilities to perform, entertain and sing loudly for all to hear are talents (not required) What We're Looking For Dependable, enthusiastic, outgoing, and professional attitude Comfortable greeting and working with families and children Available to attend training meetings and complete required courses Natural Beard: Maintain a well-groomed beard, naturally white or artificially whitened during season Synthetic Beard: Willingness to wear and maintain company-issued Synthetic Beard and beard glue/tape Excellent personal and dental hygiene, with ability to smile frequently Can supply your own company-approved black leather boots and wire-rimmed glasses Knowledge, Experience & Skill At least 18 years of age Email address with ability to correspond and complete paperless onboarding process Must have reliable transportation Ability to stand and walk independently Ability to sit for extended periods and often change positions between sitting/standing Ability to often lift and/or manage holding 10-25 lbs. Ability to read and speak English Adherence to all policies and procedures outlined in Employee Handbook, with specific attention to employee's responsibility for tracking all hours worked using method provided and following all safety procedures What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $33k-41k yearly est. 60d+ ago
  • Collections Representative

    Columbia Debt Recovery Dba Genesis

    Collections representative job in Everett, WA

    Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus Salary Description Hourly pay & eligible commission/bonuses
    $20-40 hourly 5d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Collections representative job in Tacoma, WA

    Starting Pay $25.23-$27.00 DOE Join Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 25d ago
  • Billing Specialist

    Olson Kundig 4.0company rating

    Collections representative job in Seattle, WA

    Olson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and civic projects, museums and exhibition design, places of worship, creative production, urban design, and interior design. Currently, we are seeking Billing Specialist to join our dedicated accounting team. The Billing Specialist ensures the timely and accurate processing of client invoices, and adherence to financial policies. Primary Responsibilities: Project Billing * Execute the monthly invoicing process in accordance with the billing cycle and as required by project contracts * Work with project managers/AP to code consultant invoices/credit card charges/employee expense reports/petty cash receipts as necessary * Collect invoice backup as required by contract to submit with client invoice * Submit invoices to clients per contract schedule * Monitor, research and resolve any billing inquiries/issues from PM's and external clients Accounts Receivable * Execute the accounts receivable process to maintain positive project cashflow. * Monitor and resolve any issues with accounts receivable. * Work with PM's/Accounting Team to communicate effectively with clients in order to collect outstanding AR. Project Billing Maintenance and Closing * Update billing terms according to contracts/amendments; * Monitor, research and resolve any project WIP issues with project managers and accounting team. * Respond to any inquiries from client regarding any project issues. * Execute the project closing process including assisting project managers with closeout documents (notice of substantial completion, lien waivers, final consultant invoices, final client invoices); * Respond to any inquiries from client regarding any final project issues; and de-activate project/phases. Education/Skills/Experience: * AA in Accounting or BA/BS in Accounting/Finance or equivalent work-related experience * Minimum of 3 to 5 years of experience in billing and A/R * Accounting experience in the A/E/C industry a plus * Knowledge and understanding of contract structure, terms and conditions * Experience with software billing systems; Deltek Vision system management and reporting preferred * Proficient in Microsoft Word, Excel and Outlook What can you expect from us? * A creative work environment and colleagues who are collaborative, creative, and challenging * Opportunity to grow professionally * Check our culture page to learn about life at Olson Kundig In addition to a dynamic and creative culture, Olson Kundig provides a generous benefits package that includes 16 days of paid time off, paid holidays, health plan, 401k match, bonuses, profit-sharing plans for qualified positions, a monthly travel subsidy for public transportation, and more. As a firm, we are committed to pay practices that are fair, competitive, and reflect internal pay equity. At the time of posting this job, the hiring range for this position in Seattle is between $69,000 and $74,000 annually. Final salary decisions are made based upon the extent and relatedness of the candidate's education and experience and considering internal equity and external market factors. All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization.
    $69k-74k yearly 50d ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueml

    Collections representative job in Everett, WA

    We are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 12th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • LABORATORY COLLECTION SPECIALIST

    Navis Clinical Laboratories Inc.

    Collections representative job in Tacoma, WA

    Job Description Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $16 - $18 per hour Schedule: Monday thru Friday, 4:45AM-12:45PM Reliably commute or planning to relocate to Tacoma, WA before starting work (Required) Education: High school or equivalent (Required) Shift availability: Early Day Shift (Preferred) Work Location: In person Job Type: Full Time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Schedule: Day shift Monday to Friday Ability to Relocate: Tacoma, WA: Relocate before starting work (Required) Work Location: In person
    $16-18 hourly 21d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Collections representative job in Silverdale, WA

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 15d ago

Learn more about collections representative jobs

How much does a collections representative earn in Redmond, WA?

The average collections representative in Redmond, WA earns between $31,000 and $48,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Redmond, WA

$39,000
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