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Collections representative jobs in Rhode Island

- 132 jobs
  • Revenue Cycle/Collections Specialist

    Atlantic Group 4.3company rating

    Collections representative job in Providence, RI

    The Revenue Cycle Specialist plays an essential role in ensuring the accurate and efficient management of the healthcare center's billing, reimbursement, and financial processes. This position is responsible for performing end-to-end revenue cycle functions including patient registration accuracy, insurance verification, charge capture review, claims submission, payment posting, and account follow-up. The specialist works closely with clinical, billing, and administrative teams to promote optimal reimbursement, minimize denials, and support the financial health of the organization. Key Responsibilities Billing & Claims Management Prepare, review, and submit clean claims to payers in a timely manner. Monitor claim statuses, resolve rejections, and correct billing errors. Conduct follow-up with insurance companies to ensure prompt reimbursement. Identify and address recurring claim issues and work with internal teams to resolve root causes.
    $30k-37k yearly est. 4d ago
  • Medical Biller

    Insight Global

    Collections representative job in Pawtucket, RI

    As a Billing Specialist, you will manage the end-to-end medical billing process for multiple hospitals, facilities, and clients. Your role will involve entering and verifying patient and insurance information, coding procedures accurately, and submitting claims for professional services (Pro Fee). You will follow up on unpaid or denied claims, resolve discrepancies, and ensure compliance with payer requirements. Additionally, you'll collaborate with internal teams and external partners to maintain accurate records and support the acquisition transition. This position requires strong attention to detail, familiarity with medical billing systems, and the ability to work efficiently in a fast-paced environment. REQUIRED SKILLS AND EXPERIENCE Minimum 1-3 years in medical billing Medical Billing or Pro Fee billing Experience Familiarity with claims processing or CPC certification Onsite Requirement: Must work onsite in Pawtucket, RI, 5 days per week Schedule: 8am-5pm EST HS diploma
    $35k-42k yearly est. 5d ago
  • Third Party Biller

    Care New England 4.4company rating

    Collections representative job in Rhode Island

    Under the direction of the A/R Supervisor the Third Party Biller facilitates all activity in regards to electronic and paper claims submissions to various third party payers. Maintenance and management of the claims edits within the claim scrubber to ensure that claims are generated accurately, and submitted in a timely fashion. The Third Party Biller functions as a billing liaison and initiates communications with supervisors and other hospital personnel to ensure appropriate processing of claims. Duties and Responsibilities: Reviews diagnosis codes, procedure codes, provider information, insurance policy and group numbers for accuracy and completeness and corrects in system as required. Reviews bill for accuracy of charges, and makes appropriate adjustments/changes to bill form and system as required in accordance to payer policies, contracts and/or department procedures. Follows appropriate procedure regarding rebilling functions for late charges and adjustments. Research and correct missing information on bill form, in order to address with other hospital personnel as necessary. Report trends, edits and scrubber errors to supervisor to provide a means of communicating with hospital personnel. Ensure timely review of bill holds and errors to prevent timely filing denials. Attends and participates in staff meetings, workshops, and in-service training programs. Responds to changing conditions and reprioritizes tasks as required. Accurately documents account history in appropriate computer systems within defined time frames in accordance with departmental policies and procedures. Respond to email, telephone calls and other correspondence on a daily basis in accordance with department policy and procedures. Preserves and protects patient's rights to confidentiality. Performs other related duties as requested. Requirements: High school graduate required. Post graduate business courses and/or third party billing experience preferred. Must have excellent analytical skills, an aptitude for figures, and experience with various computer applications. Excellent communication and interpersonal skills as well as demonstrated appropriate decision making/judgment skills when addressing edits and rejections. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
    $35k-44k yearly est. 60d+ ago
  • Credit Analysts / Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Smithfield, RI

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description In need of a Credit Analysts having wholesale/commercial collections is key, but willing to consider candidates with Consumer Collections experience. We are NOT in need of Accounts Payable Specialist, nor Accountants, but someone who has worked with Collections dealing with products. This is not someone who has worked in banking, insurance, or the medical industry but someone who can work with customers/clients dealing with collections on products. RESPONSIBILITIES • Will be completing collections calls • Deduction resolution • Interfacing with customers • Interfacing with Sales and Customer Service • Portfolio Management • Interfacing with Cash Application Team in Mexico • Completing Reconciliations • Will utilize Excel to create statements and files from SAP • Excel is a MUST and SAP is highly preferred • Looking for someone having 3-5 years experience. • Needed ASAP Qualifications “HIGH SCHOOL DIPLOMA/GED REQUIRED. MUST BE VERIFIED THROUGH THE INSTITUTION OR A COPY OF THE CERTIFICATE MUST BE ON FILE” Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-92k yearly est. 22h ago
  • Home Care Biller

    Saint Elizabeth Community 4.6company rating

    Collections representative job in Warwick, RI

    Job Description Home Care Biller Part Time Days * 24-32 hours per week On Site in Warwick RI $25-27/hr + Generous Benefits Package The Home Care Biller is responsible for preparation and collecting of Medicare and HMO receivables. Responsible for researching and responding to Medicare and HMO payment discrepancies. Responsibilities for a Home Care Biller: Obtain bills and related documentation for all HMO claims paid different from billed amount. Call HMO on discrepancies. Maintain the spreadsheet to track HMO balances due. Document conversations with HMO on spreadsheet. Obtain and track all required authorizations for services, communicate with the clinical team for information. Serves as a resource to administration, clinical, and scheduling staff regarding third-party reimbursable services. Respond to third party customer inquiries. Reconcile customer accounts. Facilitate collections. Process Medicare billing, transmit RAP's and final bills, post adjustments to A/R. Attend meetings related to receivable issues. Responsible for understanding and implementing changes. Exhibit excellent verbal and written communication skills. Demonstrate a high degree of commitment to customer service and provision of quality care. Act as a backup to payroll during absences. Verify all insurance and coinsurance with Medicare for Medicare and HMO cases prior to admission. Qualifications for a Home Care Biller: High School Diploma. 3 or more years of experience working in a business office in the healthcare field. Experience with Medicare billing. Proficiency with billing software and accounts receivable principles and protocols. Proficient using MS Outlook, Excel and MatrixCare. What does Saint Elizabeth Community offer employees? Our holistic benefit options encompass your Health and Wellbeing, your individual and family needs, your professional growth and more by including: Competitive pay Flexible Scheduling Options High quality and low-cost Health, Dental and Vision coverage: Blue Cross Blue Shield Health Insurance, Delta Dental Insurance, and VSP Vision Insurance offered for employees working 20+ hours/week 403B Employer Contribution Plan Tuition Assistance and Student Loan Reimbursement Career advancement & training opportunities to support individual employee goals Childcare Reimbursement Program Employee Referral Bonus EAP, Life Insurance, and more! Why choose Saint Elizabeth Community? We are a non-profit, independent, locally owned and operated community, providing quality care since 1882 to older adults and people with physical disabilities. With our mission of caring, we are committed to supporting our community with compassionate and innovative care! Saint Elizabeth Community includes 11 beautifully maintained Rhode Island locations offering apartments for Independent Seniors, Home Care Services, Adult Day Centers, Assisted Living, Skilled Nursing, Rehabilitation, and more! - Trusted Care Since 1882! - EEOC - We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
    $25-27 hourly 17d ago
  • Billing Specialist

    Highbar Physical Therapy

    Collections representative job in Rhode Island

    Highbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. What You'll Do: Receive and post patient payments and schedule visits when necessary Apply insurance payments to patient accounts Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary Regularly review and maintain up to date knowledge of insurance guidelines Guide and assist Patient Care Coordinators through difficult accounts Provide information and assist patients when help is needed by researching and resolving billing problems or issues Communicate and provide information to attorneys regarding medical records and patient balances Qualifications: High school diploma or general education degree (GED) Basic knowledge of billing and/or account receivable experience Billing and coding certification preferred. Take the next step in your career with Highbar Physical Therapy - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
    $33k-43k yearly est. Auto-Apply 32d ago
  • Senior Coordinator, Collections (Business to Business)

    Cardinal Health 4.4company rating

    Collections representative job in Providence, RI

    **_What Collections contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners. **_Responsibilities_** + Managing Cardinal Health's large acute customer accounts to ensure delinquency is minimized by collecting payments timely, collaborating with the sales and pricing teams, identifying and coordinating dispute resolution, and administering credit policies and standards + Researching overdue account balances and recommending appropriate action in order to collect payment + Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship + Organizing workload effectively, proactively working with customers to ensure commitments are met, and raising issues and recommendations to management + Ability to travel up to 5% **_Qualifications_** + High School Diploma, GED or equivalent work experience, preferred + 3-6 years of experience, preferred + Strong experience within Microsoft applications, specifically with MS Excel + Ability to troubleshoot and research payment issues + Strong interpersonal, verbal and written communication skills + Experience with SAP, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $18.70 per hour - $29.48 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/02/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \# SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.7-29.5 hourly 23d ago
  • Guidewire Policy Center/Billing Center

    Sonsoft 3.7company rating

    Collections representative job in Warwick, RI

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment. At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers. Analytical and Communication skills. The project, talent management, and thought leadership. Experience and desire to work in a consulting environment that requires regular travel. At least 7 years of IT experience in Insurance Domain with Guidewire expertise. Perform as a technical subject matter expert for Guidewire product. Analytical and Communication skills. Experience with project management. Experience and desire to work in a management consulting environment that requires regular travel. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education At least 7 years of experience with Information Technology Additional Information Connect with me @ ************************************* for direct clients requirements ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time Note:- 1.This is a Full-Time & Permanent job opportunity for you 2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply 3.No OPT-EAD, H1B & TN candidates pleas 4.Please mention your Visa Status in your email or resume
    $36k-45k yearly est. 60d+ ago
  • Contract/AIA Billing Specialist

    Encore Fire Protection 3.9company rating

    Collections representative job in Pawtucket, RI

    Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment. As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction. Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you. Responsibilities: Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance. Generate customer invoices through intercompany billing software. Oversee billing for a portfolio of 80+ construction projects. Partner with project managers and clients to resolve billing discrepancies and streamline processes. Set up and maintain construction project records in SAGE, including contract changes and supporting documentation. Review contracts to extract critical billing details, terms, and line items. Manage lien waiver preparation and tracking (conditional, unconditional, and final). Monitor collections on outstanding invoices and follow up on retention and change order approvals. Track and verify Certificates of Insurance (COIs) for all relevant projects. Audit project completions to ensure accuracy in billing and collection of retainage. Qualifications: Minimum 2-3 years of proven experience in AIA billing or construction project billing. Solid understanding of accounting principles and contract billing best practices. Strong attention to detail and organizational skills. Proficiency in Microsoft Excel and billing/accounting systems. Prior experience with SAGE or similar ERP platforms. Excellent communication skills and ability to work cross-functionally. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1
    $37k-51k yearly est. Auto-Apply 28d ago
  • Billing Specialist

    Hunt and Hire

    Collections representative job in Warwick, RI

    Hunt and Hire is a SaaS, Manufacturing and Healthcare agency specializing in direct hire, contract and temp to perm placements for SMB nationwide. With a strong focus on delivering exceptional recruitment services, we pride ourselves on connecting top talent with top companies in the US. We are dedicated to building long-lasting relationships with both clients and candidates, ensuring mutual success and satisfaction. Mission: To inspire with a scrappy and friendly attitude, leading with empathy and authenticity. We commit to genuine solutions that empower our clients to forge lasting connections and create meaningful impact. Together, we don't just fill jobs we build relationships that last a lifetime. Values: Passion- Spirituality-Service- Empathy- Fun- Integrity Here's How You'll Make an Impact As a member of the Billing Department, you will play an integral role in ensuring the accuracy of all submitted contracts and product pricing, as well as overseeing the correct billing and invoicing of all orders and processing necessary refunds/credits to customers and sales partners alike. In this role you will work with our customer support representatives to provide quick and accurate information related to billing and data entry. Flexibility and a willingness to jump right help the team are crucial to success in this role. We need a go-getter who is eager to learn new things and own their piece of the team goal. What we want you to accomplish: Possess a working knowledge of company policies, procedures, products, and pricing Process Credits and adjustment on invoices Prepare monthly invoice copies to sales partners Prepare all batch reports Master the ability to review and approve or reject submitted contracts and product pricing Develop a well-rounded understanding of how multiple order types bill and invoice Find and correct errors within your daily tasks to avoid future issues Grow with the role as new duties emerge in a dynamic workplace Desire to cross-train within your department to better assist your team Assist with summer projects such as bulk settlement and return for credit in the high school division What you will be doing on a daily basis: Daily review of pricing Weekly review of penny report and release holds Daily review of credit cards disputes Check and correct multiple order types before billing Place and release necessary billing holds Review contracts and product pricing submitted by customer service representatives Process necessary refunds, credits, and rebills Research and provide support documentation to dispute credit card chargebacks Sort and record invoices to be entered from outside vendors Enter orders for charges from the art and shipping departments respectively Ensure the validity of student orders before releasing for invoicing monthly Provide customer service representatives and sales partners with accurate billing information and invoices Data entry of student paper orders What you will bring to the table: Time Management Strong math skills Ability to help define processes and workflow Previous success in a billing or finance role Effective communication across all levels of an organization by phone, email, and in person Moderate to advanced skills with Microsoft Office Demonstrate success in managing multiple tasks and projects at once while maintaining attention to detail Proven examples of process improvements Ability to work with multiple personality types Education / Certifications Required: High School Diploma or GED College Associate degree a plus
    $33k-43k yearly est. 60d+ ago
  • Billing Specialist

    Highbar Inc.

    Collections representative job in Providence, RI

    Highbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. What You'll Do: * Receive and post patient payments and schedule visits when necessary * Apply insurance payments to patient accounts * Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary * Regularly review and maintain up to date knowledge of insurance guidelines * Guide and assist Patient Care Coordinators through difficult accounts * Provide information and assist patients when help is needed by researching and resolving billing problems or issues * Communicate and provide information to attorneys regarding medical records and patient balances Qualifications: * High school diploma or general education degree (GED) * Basic knowledge of billing and/or account receivable experience * Billing and coding certification preferred. Take the next step in your career with Highbar Physical Therapy - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
    $33k-43k yearly est. 33d ago
  • Collector II

    Coastal1 Credit Union

    Collections representative job in Pawtucket, RI

    Coastal1 is looking to hire a Collector II! A Collector is responsible for administering the collection process so that Coastal1's loan losses are minimized, and, in the event of a charged-off loan, that every reasonable attempt at recovery is made. On site availability in Pawtucket, Rhode Island is required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. Associates degree preferred. At least 3 years demonstrated successful work experience in a collection environment, or experience in a lending function with a strong background in customer service. Must be able to develop work-out programs, have the ability to persuade members, and to present plans effectively. Capable of dealing professionally, courteously, yet firmly with members, be able to deal with difficult situations. Familiarity with basic math concepts required. Must be capable of accurate and timely performance of duties. Familiarity with PC's and basic office software such as MS Office. Ability to maintain a positive and upbeat Credit union image. Ability to handle confidential information securely. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Job Responsibilities Review delinquent accounts on a regular basis and initiate collection procedures. Maintain an up-to-date record of all delinquent account activities. Maintain regular and frequent contact with members with delinquent accounts. Maintain accurate and complete records of these communications. Communicate member credit data with various credit bureaus. Resolve consumer credit disputes in a timely manner. Monitor and maintain accurate records associated with insurance issues of OREO. Prepare, send, and follow up all correspondence with members regarding delinquent accounts. Perform skip-tracing functions when required, including obtaining financial information from credit bureaus, attorneys, insurance companies, retailers, and relatives. Work together with other Departments/Branches to insure each account is properly serviced and member requests are satisfied. Review delinquent accounts for recommendation of foreclosure, repossession, modification, or charge off. Collect on returned (NSF) checks that result in reversal of payments on loans. Handle and resolve incoming emails and phone calls dealing with member issues and questions regarding loans. Prepare month end charge off reports. Assist in preparation of paid loan packages. Review and set up automatic payments for EFT. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, including identifying and reporting suspicious account activity to the Security Officer, completing required BSA-related training; and complying with any additional applicable BSA/AML requirements. Perform other duties as required. Equal Opportunity Employer
    $29k-40k yearly est. Auto-Apply 34d ago
  • Accounts Receivable Specialist

    J.R. Vinagro Corporation

    Collections representative job in Cranston, RI

    Job DescriptionJR Vinagro is seeking a Payment Processing Specialist to join our team. In this role, you will be responsible for accurately and efficiently processing payments, reconciling accounts, and maintaining accurate financial records. The ideal candidate will have strong attention to detail, excellent communication skills, and a proven ability to work independently and as part of a team. Key Responsibilities: Payment Processing: Accurately enter and post payments received from various sources (e.g., checks, online payments, electronic transfers). Verify and reconcile payments against invoices and customer records. Apply payments to the correct accounts and invoices. Maintain accurate records of payments and outstanding balances. Account Reconciliation: Regularly reconcile payment postings with bank statements and other financial records. Identify and resolve any discrepancies or errors in payments or account balances. Prepare and maintain accurate payment reports and summaries. Customer Service: Respond to customer inquiries regarding payments and account balances. Assist customers with resolving payment issues or discrepancies. Other Duties: Assist with other accounting tasks as needed. Maintain a clean and organized work area. Qualifications: Education: High school diploma or equivalent required; some college or an associate's degree in accounting or a related field preferred. Experience: 1-2 years of experience in accounts receivable, payment processing, or a related field preferred. Qualifications High school diploma or equivalent. 1-2 years of experience in accounts receivable or payment processing. Proficiency in accounting software. Strong attention to detail and accuracy. Excellent communication and customer service skills. JR Vinagro is an equal opportunity employer Powered by JazzHR PCQ29KQWaS
    $37k-51k yearly est. 14d ago
  • Accounts Receivable Specialist

    Womens Development Corporation 3.8company rating

    Collections representative job in Providence, RI

    The AR Specialist is responsible for posting transactions to journals, ledgers, and other records. The AR Specialist reviews tenant ledgers for accuracy and completeness, categorizes documents and processes receipts for deposits. They maintain records of amounts due, computes and codes receivables. The AR Specialist verifies and posts accounts receivable receipts; and keeps account of cash receipts and prepares bank deposits. Reports to: Supervising Senior Property Accountant Essential Duties and Responsibilities: Uses financial accounting software, online spreadsheets, and databases. Enters (posts) tenant financial transactions as needed upon request of the property management department. Receives and records checks and applies them in the accounting software system. Enters revenue receipts into the software system assigning each to an appropriate G/L account and subledger. Works with the senior accounting team to reconcile monthly federal and state assistance received. Maintains and reviews monthly AR aging schedules and assists with collections. Checks for accuracy in figures, and postings. Identifies and works with others to resolve tenant issues in collaboration with the property management department. Reconciles or notes and reports any differences found in the records. Assists with requesting rental adjustments from federal and state agencies. Processing transactions and performing accounting duties such as account maintenance, recording entries and reconciling books of accounts Assist in compiling information and preparing responses to auditors during the annual external audit. Other duties as directed by supervisor and Controller. Education and Experience: Associates degree preferred 2-4 years of some applicable bookkeeping, and/or AP/AR experience required 1-3 years experience providing services in affordable housing, property management preferred. Knowledge, Skills, and Competencies: Proficiency with MS Windows applications (Word, Excel). Computer skills, use of spreadsheets and bookkeeping software. Detail oriented and able to produce accurate financial records on a timely basis. Avoids making errors and able to recognize errors that others have made. Integrity to properly use and maintain confidential financial information. Keep records transparent and guard against misappropriating funds. Math skills. Deals with numbers daily and should be comfortable with basic arithmetic. Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands; and talk or hear. Must be able to concentrate for long periods of time, viewing computer screens and reports-potential for eye strain. Work is performed in a busy office environment. The noise level in the work environment is usually moderate. Use of phones, computer, fax, and other general office equipment. $20.23 - $24.67
    $35k-43k yearly est. 52d ago
  • Accounts Receivable Specialist

    Blount Fine Foods 4.3company rating

    Collections representative job in Warren, RI

    Description Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an engaging team, bringing restaurant-quality products to America including single-serve grab-n-go fresh soups, mac & cheese, and entrées in grocery stores across the country, as well as for hot bars and restaurants. Help us create the finest food experiences including those with specialty certifications that include organic, gluten-free, and low sodium, among others. Join a proven team for growth, success, and a satisfying career! Summary: Responsible for daily tasks related to researching and accurately recording customer deductions. Work with internal and external customers to determine deduction validity. Process and monitor incoming payments and secure revenue by verifying and posting receipts. Essential Duties and Responsibilities: Work closely with Sales Support and Internal and External Sales, as needed, to validate deductions and work with the team to request repayments. Obtain supporting documentation for all deductions taken by customer via customer portals, Sales Team, Accounts Receivable and emailing customer contacts. Code deductions using specific GL Accounts to process Journal Entries to record activity in an accurate, efficient and timely manner. Accurately match credits to outstanding deductions Upload/Save all supporting customer deductions for audit purposes into the Daily Cash Folders. Initiate Customer Returns based on specific circumstances provided by the logistics group and create Credit Memos for Customer Returns/ Damages/ Shortages Process Invoices for Non- Inventory related items Assist in monitoring the AR shared E-mail box Actively participate in the month-end and year-end closing process Serve as back-up for Accounts Receivable Associate: Process customer checks received daily through Remote Deposit scanner. Apply payments received from all sources to customer accounts noting any discrepancies. File/ Upload all cash batches and customer deductions for audit purposes. Generate and print invoices daily for all customer shipments and post to the general ledger. Verify invoices for accuracy. Distribute all invoices as designated by customers via e-mail, Postal Carrier or enter into customer web portal. Actively participate in the month-end and year-end closing process. Other responsibilities with similar skill, work conditions, and responsibilities as assigned. Experience/Education: Associate's degree in accounting preferred. 3-5 years related accounts receivable experience required. Excellent verbal and written communication skills required. Ability to work independently or as part of a team. Ability to multi-task, great attention to detail skills, analytical skills & ability to meet deadlines in a fast-paced environment. Strong Excel skills, working knowledge of Microsoft Office. Our Total Compensation Package Includes: Medical, dental and vision benefits. 401k with Company match. Paid time off including vacation, sick time and holidays. Education Assistance Program. Life Insurance and Short-Term Disability. Discounts on Blount products at Company retail location. Discretionary Annual Bonus Program.
    $40k-51k yearly est. Auto-Apply 24d ago
  • Guidewire Policy Center/Billing Center

    Sonsoft 3.7company rating

    Collections representative job in Warwick, RI

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description:- At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation and deployment At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers Analytical and Communication skills Project, talent management and thought leadership Experience and desire to work in a consulting environment that requires regular travel At least 7 years of IT experience in Insurance Domain with Guidewire expertise. Perform as a technical subject matter expert for Guidewire product. Analytical and Communication skills Experience with project management Experience and desire to work in a management consulting environment that requires regular travel Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience with Information Technology. Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Note:- This is a FULL TIME job oppurtunity. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply. No OPT-EAD & H1-B for this position. Please mention your Visa Status in your email or resume.
    $36k-45k yearly est. 60d+ ago
  • Professional Biller II

    Care New England 4.4company rating

    Collections representative job in Warwick, RI

    Under the direction of the Care New England Supervisor, Professional Revenue Cycle, the Professional Biller II will service incoming telephone calls from patients who may question, challenge, or inquire about their account with CNE. Duties and Responsibilities: The Professional Biller II, provides support to the management of CNE accounts receivable and functions as billing liaison to intermediaries, insurance carriers, patients and guarantors. The Biller II will be responsible for the processing of payments, denials, refunds, secondary claims, filing and balancing monthly spreadsheets and functions as liaison between the Professional Billing Office and the Finance Departments of each operating unit. The Biller II will address edits/rejections and facilitates all activity in regards to electronic and paper claims submission. Maintains and manages the claims edits and scrubber system. Functions under CNE PBO established departmental policies and procedures. Maintains compassion with patients serviced, while following compliance and privacy guidelines. Requirements: High school graduate or equivalent required with three to five years experience in third party medical billing. Working knowledge of medical accounts receivable software programs and PC skills necessary. Competence in math and knowledge of GAAP accounting principles as well as CPT and ICD-10 requirements. Must have excellent communication and interpersonal skills as well as demonstrated ability to use initiative and independent judgment. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
    $35k-44k yearly est. 60d+ ago
  • Billing Specialist

    Highbar Physical Therapy

    Collections representative job in Providence, RI

    Job DescriptionHighbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. What You'll Do: Receive and post patient payments and schedule visits when necessary Apply insurance payments to patient accounts Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary Regularly review and maintain up to date knowledge of insurance guidelines Guide and assist Patient Care Coordinators through difficult accounts Provide information and assist patients when help is needed by researching and resolving billing problems or issues Communicate and provide information to attorneys regarding medical records and patient balances Qualifications: High school diploma or general education degree (GED) Basic knowledge of billing and/or account receivable experience Billing and coding certification preferred. Take the next step in your career with Highbar Physical Therapy - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
    $33k-43k yearly est. 3d ago
  • Lead, Accounts Receivable Specialist

    Cardinal Health 4.4company rating

    Collections representative job in Providence, RI

    **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 18d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections representative job in Providence, RI

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 10d ago

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