Collections representative jobs in Richmond, VA

Insight Global is seeking a candidate to support our client with billing operations. Day to day consists of: Processing meter reading and billing exceptions within specific deadlines Processing water leak adjustments (inlet and outlet, underground, burst pipes and silent leaks) Process sewer rebates (request dye test) Correction of wrong size dials Reviewing and correcting billing invoices to ensure accurate and timely billing Computing and processing adjustments to customer accounts Working various reports in the area and contacting customers via letter or phone for purposes of resolving the issue Maintaining various reports, account logs and files and the timely submission of same to supervisor and appropriate staff Communicating with internal and external customers in a timely and professional manner to provide and maintain good customer service delivery.

Join our dynamic team of Health Insurance Billing Follow Up Specialist and find out why our employees voted us the "Best Call Centers to Work For" 4 years in a row!! 2018-2023! "I've always felt valued as an employee while maintaining a great relationship with upper management and fellow coworkers. I am grateful and appreciative to work for a great company and excited for our future!!" Andi B. Health Insurance Billing Follow Up Specialist are responsible for claims processing and insurance follow up, eligibility reviews, denial reviews, appeals processing, and trends analysis while providing excellent customer service to our clients and their consumers. Flexible schedules available for interviews!! Ideal Candidates will have: Previous billing experience Familiarity with claims software and clearinghouses Familiarity with both governmental and commercials insurance plans Understanding of UB-04 and 1500 forms Experience with denial and appeal processes Ability to review and interpret EOBs and reason codes Ability to learn new software quickly Understanding of HIPAA Professional communication skills A desire to help others and make a difference in their community A strong work ethic and sense of loyalty to their team members High school diploma or general education degree (GED) Benefits Medical Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Aflac Supplemental Insurance Employer Sponsored Retirement Plan Vacation Pay Holiday Pay Flex Time AT&T Corporate Employee Cellular Discounts Dell Corporate Employee Computer Discounts Gym Membership Reimbursement Numerous Employee Appreciation Activities $500 Referral Bonus Program

We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you! Key Responsibilities: Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests. Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers. Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions. Personalized Service: Offer customized travel recommendations based on customer preferences and needs. Documentation & Billing: Accurately process bookings, issue invoices, and handle payment transactions. Relationship Building: Foster long-term relationships with customers, enhancing customer retention and satisfaction. Stay Informed: Keep up-to-date with the latest travel trends, industry regulations, and product offerings to better serve customers. Qualifications: Previous experience in a customer service or travel-related role is preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure and handle customer issues efficiently. Knowledge of travel booking systems and industry regulations is a plus.

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Virginia Housing and help make a difference as a Loan Collections Officer Virginia Housing is one of the nation's premier housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships. We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a fitness center and free parking. Educational opportunities to help your advancement are available through classroom and online programs. This important role will serve as the primary point of contact for our mortgagors regarding their past due loans and be responsible for providing professional service to our borrowers; performing preliminary loss mitigation review to determine hardships and identify potential loss mitigation candidates. To be successful in this role you must possess: Effectively and efficiently responding to borrower requests via phone and e-mail using appropriate collections and counselling techniques while adhering to Virginia Housing, federal, state, investor and insurer regulations and guidelines. Researching and resolving inquiries by collaborating with internal and external partners. Collecting on all stages of delinquent accounts determining appropriate action to bring loan current or refer to loss mitigation. Handling Loss Mitigation inbound calls Sending out borrower assistance packages Having a clear understanding of the FDCPA The ideal candidate would also have experience in: High School Diploma, GED or equivalent vocational/technical training. A few years' experience of mortgage and/or collections experience. A good working knowledge of GSE and Conventional default collections guidelines. Strong written and oral communication skills. Excellent customer service skills with the ability to maintain composure under pressure and in confrontational situations. Strong analytical abilities and active listening skills Preferred Qualifications: Knowledge of Black Knight/LPS Servicing System Work Hours Monday through Friday 8:30pm - 5:00pm Applications and resumes are accepted online only at *************************************** This position will close at midnight on October 24th. Hiring Range: $54,000 - $72,500 A background and motor vehicle check will be performed as a condition of employment. A Conflict-of-Interest Act Disclosure form and Secondary Employment Disclosure form will need to be completed as a condition of employment. Internal applicants MR-4 Please review relevant HR policy under 'Employment Practices' on the Zone before applying. Apply through the Zone or at ******************************************** -EOE- #LI-CP1

Job Description Job Family: Finance, Accounting & Corporate Job Title: Collections Analyst, Agency Accounting Responsible for assisting in the collection, management, and resolution of outstanding invoices from past due accounts relating to global parent company agency activity Additional Responsibilities: Coordinate the collection of agency receivables with the offshore team Assist in the creation and maintenance of reporting tools to assist Accounts Receivable Management in reviewing overall collections performance Review and analyze outstanding reports to address problem accounts and identify areas of focus Work collaboratively with reconciliation and cashier teams to assist in collections efforts Monitor and ensure resolution of complex collection problems Work as a liaison between the sales team, collections team and the customer and assist in the development of a strategy for payment resolution of escalated accounts Assist with the production of critical reports to customers, sales team, and management on all relevant information related to past due accounts Manage collection efforts for difficult or high-profile accounts Share essential collection information with team members/management Analyze collections processes to help identify inefficiencies and/or areas for improvement Handle other special projects and reporting as assigned Core Required Skills and Competencies: Ability to evaluate data, analyze, and problem solve Responsive and dependable with excellent follow-through Strong communication, negotiation, and problem-solving skills a must Effective and professional written and verbal communication skills Outstanding attention to detail and accuracy Highly motivated with the ability to work independently and as a team member Excellent multi-tasking, time-management, and organizational skills Strong analytical ability, acts objectively, and plans for long-term implications Function-Specific Required Skills and Competencies: Knowledge of and experience in principles, practices, regulations, and procedures as they relate to B2B accounts receivable Advanced user of Microsoft Excel and proficient user of other Microsoft Office and G-Suite applications Direct and effective communicator external/internal customers and collections team General knowledge of container industry receivables is preferred Required Minimum Years Experience: 1-3 Function specific Required Minimum Education: Associates degree preferred Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you're interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development. About Ocean Network Express (ONE) Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium. For more information, please visit **************** #JIL

Insurance & Billing Specialist Job Description We are seeking a detail-oriented and experienced Ophthalmology Insurance & Billing Specialist to join our team. The ideal candidate will have a strong background in medical billing and coding, specifically in the field of ophthalmology. The primary responsibilities of this role include verifying insurance coverage, submitting claims, and following up on unpaid claims. The Ophthalmology Insurance & Billing Specialist will also be responsible for resolving any billing discrepancies and communicating with insurance companies to ensure timely payment. Responsibilities Verify insurance coverage for ophthalmology procedures Submit claims to insurance companies in a timely manner Follow up on unpaid claims and resubmit as necessary Resolve any billing discrepancies or issues Communicate with insurance companies to ensure timely payment Maintain accurate and up-to-date billing records Assist patients with insurance-related inquiries Qualifications Previous experience in medical billing and coding Knowledge of ophthalmology billing practices and procedures Strong attention to detail and accuracy Excellent communication and customer service skills Ability to work independently and as part of a team Proficiency in medical billing software and Microsoft Office Certification in medical billing and coding is a plus

Full-time Description *This position is on-site in the Willow Lawn area of Richmond* As a Medical Insurance Collections Associate, you are responsible for filing insurance claims, managing patient accounts, and answering account status inquiries on optometry and ophthalmology patients. They collect and enter claim information, follow up on unpaid and rejected claims in a timely manner, and may assist with posting insurance and patient payments as needed. Collectors are also held accountable for documenting all customer interactions in the appropriate computer system. Representative reports directly to Revenue Cycle Manager of Collections. What You'll Do Enter information necessary for insurance claims such as patient insurance ID, diagnosis and treatment codes and modifiers and provider information. Insures that claim information is concise, complete, and accurate. Submits insurance claims to clearinghouses or individual insurance companies electronically or via paper CMS-1500 form. Answers patient questions on patient responsible balances, copays, deductibles, write-offs, etc. Resolves patient complaints or explains why certain services are not covered while demonstrating positive customer relationship skills with all telephone encounters. Follows up with insurance companies on unpaid or rejected claims. Resolves issues and re-submits claims. Prepares appeal letters to insurance carriers when not in agreement with claim denial. Collects necessary information to accompany appeal. Follows up on past due patient balances and provides necessary information to collection agencies for delinquent accounts. May perform “soft” collections for patient past due accounts. This may include contacting and notifying patients via phone or mail. Prepares and submits secondary claims upon processing by primary insurer. Posts insurance and patient payments using medical claim billing software as needed. Understands managed care authorizations and limits to coverage such as number of visits. Verifies patient benefits eligibility and coverage. Meet outlined AVP benchmarks and/or quality indicators as monitored through audits or recordings. Meets the expectations of our internal and external customers in providing excellent service. Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for the insurance department via scheduling adjustments for unexpected absences, events, or work volume variances. Processes Patient and Insurance Carrier refunds. Other duties and special projects that are assigned by management. Follows HIPAA guidelines in handling patient information. Requirements What You Bring High School Diploma or equivalent required. Computer skills that include a combination of experience in a Windows Operating System, e-mail, and data entry experience. Prior experience with medical billing software is preferred but not required. Three to five years in insurance billing required. Excellent judgment, dependability, and conscientiousness. Demonstrated high ethical standards and integrity. Demonstrated attention to detail. Demonstrated accuracy and thoroughness; monitors own work to ensure quality. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. Patient centered care focused, and a team player. Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise. Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with AVP's Mission and Vison. Arrives on time, ready to work, and demonstrates minimal absenteeism. Demonstrates effective problem-solving skills Knowledgeable of Medicare and Medicaid billing and reimbursement concepts and principles. Willingness to submit to a background check Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: Paid vacation and holidays (+ two floating holidays) Tuition reimbursement opportunities Referral bonus opportunities Discount on designer eyewear Paid certified accreditation program Physical Requirements: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must be able to be stationary for prolonged periods of time. Cognitive Requirements: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now!

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Accounts Receivable Specialist is responsible for managing a portfolio of customer accounts, including account maintenance and reconciliation activities. The role includes responsibility for follow-up with agents, business partners and direct insureds on questions involving specific billings and payments to facilitate accurate cashflow. Performance must be maintained as prescribed in Performance Goals outlined by Accounts Receivable team Supervisor or Manager within the Specialty Division of Markel. * Balance customer accounts while communicating effectively with internal and external business partners * Perform reconciliation of unapplied cash to open receivables, offsetting transactions, and initiating disbursements where applicable * Reviews agent, broker, and customer payment discrepancies to determine origin * Initiates appropriate action based on analysis working with Underwriting and agents, brokers, and customers to approve payment terms and resolve disputes * Effectively and efficiently handle customer service inquiries via multiple channels * Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines * Achieve prescribed productivity standards * Achieve prescribed accuracy standards * Contribute to team meeting service level standards set forth by department leadership * Maintain a professional working relationship with colleagues at Markel #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

We take pride in our culture and strive to make Tuckahoe a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Ensure that the company receives payments for goods and services and properly records the transactions. Provide analytical expertise in managing customer portfolios to ensure receivables are paid within terms. This role also works closely with the accounting team to assist with month-end closing, account reconciliations, and other accounting analysis with ad hoc reporting. The role also ensures that deductions are identified and resolved within timeframes established within Customer Operations and corporate guidelines. The analyst works to prevent future deductions by initiating process improvement work within the Customer Operations team and cross-functionally. This role is responsible for developing, supporting, and reporting key performance indicators as well as supporting the development and execution of Customer Operations strategies, projects, and initiatives. Key Responsibilities include but is not limited to the below Prepare and mail invoices to customers Manage a large account portfolio Post payments to customer accounts Organize and file deposit receipts as invoices are paid Develop and prepare reports on delinquent accounts and customer payment profiles Execute account reconciliations and chargeback resolution. Analyzing financial records for accuracy Process daily corrections/credits Resolve invoice disputes with customers Audit and research projects and accounts to clear remaining Accounts Receivable balances Resolve collections by examining customer payment plans, payment history, credit line; coordinating with Senior Credit Analyst Special projects and other duties as needed Upload and reconciliation of daily bank statement and cash transactions Analyze and code bank statement items in payment allocation Code all AR items in payment allocation Input and analysis of cash tracker Process credits for customer accounts Run weekly invoicing report, invoicing, and price changes Send statements to customer accounts for payment reconciliation Work with OpCo teams to reduce and maintain desirable AR %'s Run weekly aging report with updated notes for collection and account management Complete account transfers and outgoing wires as necessary Supervisory Responsibilities: No direct reports. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience College degree preferred with a focus on Business. A minimum of 3 years of Accounts Receivable and accounting reconciliation experience preferred. Computer Skills To perform this job successfully, an individual should have knowledge MS Office products including Netsuite, Quickbooks, Xero, SAP Travel Requirements To perform this job successfully an individual should have the means and ability to travel on a flexible schedule. Travel is anticipated to be approximately 5%, with occasional non-regional travel, and occasional increases in travel demands based on business needs. Physical Demands While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to handle, or feel and reach with hands and arms. Requires mobility to travel locally or nationally. The employee must occasionally lift and/or move up to 25 pounds. Work Environment Majority of time is spent in an office environment. Occasional time in a production or warehouse environment may be required to meet operating company needs. We are always on the lookout for people who bring fresh perspective and life experiences to our team.

Summary: The Accounts Receivable Coordinator manages incoming payments, properly tracking and entering them into a database to maintain accurate records. Essential Duties and Responsibilities Maintaining bookkeeping databases and spreadsheets, updating information as needed Communicating with clients and customers to request and arrange payments Recording and tracking payments in databases Creating reports and balance sheets that document overall profits and losses Updating client accounts based on payment or contact information Respond to internal and external inquiries related to Accounts Receivables. Follow and comply with all safety policies. Additional duties as assigned. QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * 3-5 years of related experience. * Highly proficient in all Microsoft Office programs. * Excellent communication (written and oral) and personal interaction skills required. * Very strong organizational skills required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lifting (25-50 pounds), Office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office Environment

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Insight Global is seeking a candidate to support our client with billing operations. Day to day consists of: Processing meter reading and billing exceptions within specific deadlines Processing water leak adjustments (inlet and outlet, underground, burst pipes and silent leaks) Process sewer rebates (request dye test) Correction of wrong size dials Reviewing and correcting billing invoices to ensure accurate and timely billing Computing and processing adjustments to customer accounts Working various reports in the area and contacting customers via letter or phone for purposes of resolving the issue Maintaining various reports, account logs and files and the timely submission of same to supervisor and appropriate staff Communicating with internal and external customers in a timely and professional manner to provide and maintain good customer service delivery and be We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 3+ years of accounts receivable or accounts payable experience 3+ years of invoicing experience 1+ years of customer service experience

Job DescriptionDescription:*This position is on-site in the Willow Lawn area of Richmond* As a Medical Insurance Collections Associate, you are responsible for filing insurance claims, managing patient accounts, and answering account status inquiries on optometry and ophthalmology patients. They collect and enter claim information, follow up on unpaid and rejected claims in a timely manner, and may assist with posting insurance and patient payments as needed. Collectors are also held accountable for documenting all customer interactions in the appropriate computer system. Representative reports directly to Revenue Cycle Manager of Collections. What You'll Do Enter information necessary for insurance claims such as patient insurance ID, diagnosis and treatment codes and modifiers and provider information. Insures that claim information is concise, complete, and accurate. Submits insurance claims to clearinghouses or individual insurance companies electronically or via paper CMS-1500 form. Answers patient questions on patient responsible balances, copays, deductibles, write-offs, etc. Resolves patient complaints or explains why certain services are not covered while demonstrating positive customer relationship skills with all telephone encounters. Follows up with insurance companies on unpaid or rejected claims. Resolves issues and re-submits claims. Prepares appeal letters to insurance carriers when not in agreement with claim denial. Collects necessary information to accompany appeal. Follows up on past due patient balances and provides necessary information to collection agencies for delinquent accounts. May perform “soft” collections for patient past due accounts. This may include contacting and notifying patients via phone or mail. Prepares and submits secondary claims upon processing by primary insurer. Posts insurance and patient payments using medical claim billing software as needed. Understands managed care authorizations and limits to coverage such as number of visits. Verifies patient benefits eligibility and coverage. Meet outlined AVP benchmarks and/or quality indicators as monitored through audits or recordings. Meets the expectations of our internal and external customers in providing excellent service. Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for the insurance department via scheduling adjustments for unexpected absences, events, or work volume variances. Processes Patient and Insurance Carrier refunds. Other duties and special projects that are assigned by management. Follows HIPAA guidelines in handling patient information. Requirements: What You Bring High School Diploma or equivalent required. Computer skills that include a combination of experience in a Windows Operating System, e-mail, and data entry experience. Prior experience with medical billing software is preferred but not required. Three to five years in insurance billing required. Excellent judgment, dependability, and conscientiousness. Demonstrated high ethical standards and integrity. Demonstrated attention to detail. Demonstrated accuracy and thoroughness; monitors own work to ensure quality. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. Patient centered care focused, and a team player. Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise. Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with AVP's Mission and Vison. Arrives on time, ready to work, and demonstrates minimal absenteeism. Demonstrates effective problem-solving skills Knowledgeable of Medicare and Medicaid billing and reimbursement concepts and principles. Willingness to submit to a background check Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: Paid vacation and holidays (+ two floating holidays) Tuition reimbursement opportunities Referral bonus opportunities Discount on designer eyewear Paid certified accreditation program Physical Requirements: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must be able to be stationary for prolonged periods of time. Cognitive Requirements: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now!

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Accounts Receivable Specialist is responsible for managing a portfolio of customer accounts, including account maintenance and reconciliation activities. The role includes responsibility for follow-up with agents, business partners and direct insureds on questions involving specific billings and payments to facilitate accurate cashflow. Performance must be maintained as prescribed in Performance Goals outlined by Accounts Receivable team Supervisor or Manager within the Specialty Division of Markel. Balance customer accounts while communicating effectively with internal and external business partners Perform reconciliation of unapplied cash to open receivables, offsetting transactions, and initiating disbursements where applicable Reviews agent, broker, and customer payment discrepancies to determine origin Initiates appropriate action based on analysis working with Underwriting and agents, brokers, and customers to approve payment terms and resolve disputes Effectively and efficiently handle customer service inquiries via multiple channels Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines Achieve prescribed productivity standards Achieve prescribed accuracy standards Contribute to team meeting service level standards set forth by department leadership Maintain a professional working relationship with colleagues at Markel #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.