Collections representative jobs in Riverview, FL - 726 jobs
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Collections, Customer Service
Invoicing Specialist
Billing & Payment Coordinator
Total Quality Logistics 4.0
Collections representative job in Tampa, FL
About the role:
As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
You are driven by helping customers and others
You are organized and detail-oriented
You can resolve issues with a calm, professional demeanor
You have great communication skills
You are a team player
You are professionally driven and career motivated
You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
Process incoming paperwork for billing and accounts payable
Review all documents for accuracy while ensuring they are filled out completely
Make outbound calls to resolve paperwork issues
Communicate with sales teams and customers to help resolve any billing discrepancies
Answer incoming calls and connect them to the appropriate team
What's in it for you:
Starting pay: $16.50/hour
Unmatched career growth potential with structured paths and mentorship for advancement
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning and more
Up to $5,000/year tuition reimbursement
Employee referral bonuses
Certified Great Place to Work with 800+ lifetime workplace award wins
Where you'll be: 601 S. Harbour Island Blvd (Suite 230) Tampa, FL 33602
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
$16.5 hourly 1d ago
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Customer Experience Representative
RFID Hotel
Collections representative job in Tampa, FL
RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team.
WHAT WE OFFER
Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential
Dynamic, energetic work environment with an exceptional talented workforce.
Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance
Excellent 401K Retirement Plan with generous company match.
Work life balance, 12 company paid holidays, paid vacation and paid sick time
WHAT YOU WILL BE DOING
Provide professional front-line email and phone communication to customers for service-related inquiries and complaints
Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates
Work closely with other departments to ensure a smooth customer experience
Gather customer feedback, reporting and escalating product or service issues
Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs
Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey
WHAT YOU NEED TO SUCCEED
Excellent professional verbal and written communication skills
Proven passion for providing a stellar customer service experience
Strong attention to detail
Proactive communication and pre-emptive problem solving
High school diploma or equivalent minimally required
Experience working in professional services or sales team settings
Working on-premises during normal business hours Mon-Fri 9am-6pm
ABOUT US
As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes.
RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.”
All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your interest and considering this opportunity! Please send resume when responding.
$20-22 hourly 3d ago
BCBA - $65/hr | Full-Time | Weekly Pay
Amergis
Collections representative job in Sarasota, FL
We are seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our team in Sarasota. This is a full-time opportunity to work in a supportive environment where your expertise will directly contribute to improving the lives of children, teens and adults with disabilities.
Position Details Pay Rate: $65/hour
Schedule: Full-time | Monday-Friday | 8:00 AM - 4:30 PM
Location: Sarasota, FL
Benefits: Weekly Pay + Comprehensive Benefits Package
I mpact: Help make a meaningful difference in a child's life every single day
Qualifications:
Current Board Certified Behavior Analyst (BCBA) certification from the Behavior Analyst Certification Board (BACB)
Master's degree in applied behavior analysis, teaching, psychology or related field
Preferred experience providing behavior analytic programs and services
Pass background & drug screening
Strong interpersonal and leadership skills
Passion for working with children and making a lasting impact
Key Responsibilities
Conduct Functional Behavior Assessments (FBAs) and Functional Analyses
Develop and implement Behavior Intervention Plans (BIPs)
Supervise and train Registered Behavior Technicians (RBTs) to meet BACB standards
Review and sign off on RBT treatment notes
Collect, graph, and analyze behavioral data
Provide training and consultation to teachers, staff, and families
Participate in IEP meetings, in-service programs, and interdisciplinary planning
Support students with autism and developmental disabilities in inclusive and specialized educational settings
Please call or email me for more information
********************
************
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$27k-53k yearly est. 4d ago
Customer Service Representative
Airgas 4.1
Collections representative job in Largo, FL
Ensure outstanding customer service through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C02 fills and service calls with customers providing estimated time of arrivals to customers. Coordinating with Service Managers and Area Beverage Managers. Following the escalation process to ensure customer satisfaction. Handle general inquiries and some basic troubleshooting. We are responsible for building and maintaining the business relationship with our customers, Service Managers and Area Beverage Managers by providing world class customer service to our internal and external customers. This position will also be responsible for responding to customer calls and working with Area Beverage Managers and Service Managers to provide products and services to ANC (Airgas National Carbonation) customers.
Responsibilities
Determine course of action according to customers' needs
Work with Service Managers and Area Beverage Managers to provide estimated time of arrival for service and C02 fills.
Follow up with customer and advise on response method and time frame
Coordinate with A/R on delivery issues due to non-payment
Liaison between customers and drivers to help business run efficiently
Non-technical customer support
Handles next level Customer Service issues.
Troubleshooting calls.
Excellent follow up skills
Work with different departments on training and projects
Answer phones and respond to customer request
Provide customers with product and service information
Transfer calls to appropriate departments
Assist with special projects given by supervisors
Assist with voicemail requests
Provide customers with product and service information
Assist with rush deliveries
Update and create processes as needed
Assist with Portal/ Email Orders
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Google Suites and/or Microsoft Suite
$24k-31k yearly est. 5d ago
Bilingual English and Japanese Customer Service Representative
Unitedhealth Group 4.6
Collections representative job in Tampa, FL
$1000 Sign-On Bonus for External Candidates
This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.Or, the opposite, not being able to get the answers.At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.If you're fluent in English and Japanese, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Customer Service Representative is responsible for handling all incoming Billing, Eligibility, benefits, claims, appeals and grievances calls, chat, e-mails and serving as the primary point of contact for departmental inquiries. This role provides expertise and customer service support to members, customers, and / or international providers through direct phone - based interactions, resolving a wide range of inquiries.
This position is full time (40 hours / week). Employees must be willing to work any shift in a 24 / 7 department, including weekends, holidays, and occasional overtime based on business needs.
We provide 12 weeks of paid training, which is mandatory (no PTO during this period). The hours during training will be 8:00am - 4:30 pm EST from Monday - Friday. After training is complete, your assigned shift will remain fixed. Training will be conducted virtually from your home.
Primary Responsibilities:
Ensures quality customer service for internal and external customers
Responds to incoming customer service requests, both verbal and written (calls, emails, chats)
Places outgoing phone calls to complete follow - up on customer service requests as necessary
Identifies and assesses customers' needs quickly and accurately
Solves problems systematically, using sound business judgment
Partners with other billing and eligibility department representatives to resolve complex customer service inquiries
Monitors delegated customer service issues to ensure timely and accurate resolution
Applies appropriate communication techniques when responding to customers, particularly in stressful situations
Informs and educates new customers regarding billing / invoicing set up and billing / payment procedures
Addresses special (ad - hoc) projects as appropriate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of customer service experience with analyzing and solving customer problems
1+ years of experience with Windows personal computer applications which includes the ability to learn new and complex computer system applications
Bilingual fluency in English and Japanese
Must be willing to work any shift in a 24 / 7 department, including the flexibility to work weekends, holidays, and occasional overtime based on business needs
Preferred Qualifications:
2+ years of customer service experience in a call center environment
Experience in the healthcare industry
Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL, or fiber internet service with upload and download speeds suitable for the role and approved by operations. Minimum speed standard is 20mbps download / 5mbps upload. Wireless service such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.)
Soft Skills:
Comfortable with communicating via email, chat, and phone calls to provide support and resolve inquiries
Understanding customer concerns accurately and responding appropriately
Using sound judgment to resolve issues systematically
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RED
$17.7-31.6 hourly 2d ago
Customer Service Representative
Net2Source (N2S
Collections representative job in Palm Harbor, FL
Job Title: Customer Service Representative
Duration: 3 Month (possible extension)
Shift: M-F 8am - 5pm
Qualifications:
This is an in-person role.
High school diploma or equivalent.
Experience:
One to two years related experience.
Intermediate knowledge of Computer experience required.
Intermediate knowledge of MS Office (Outlook & Excel) required.
Extensive data entry/10-key skills/order processing skills
Ability to handle multiple tasks.
Strong communication and customer service skills.
Heavy phone experience is a plus.
Accounts payable knowledge is a plus
Responsibilities:
Support residential installation and service departments.
Provide superior customer service to internal and external customers.
Coordinate, prioritize and schedule installations and service appts.
Provide reception coverage as needed.
Other duties as assigned, which may include but are not limited to:
Act as payroll liaison
Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
Handle incoming customer/associate relations calls.
Process accounts payable invoices.
$24k-32k yearly est. 1d ago
Credit & Collections
Climate First Bank
Collections representative job in Saint Petersburg, FL
We are changing FINANCE to finance CHANGE!
At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services-including solar, residential, commercial, and SBA loans-all designed to power a better future.
With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes-we're built on them.
Join the Movement
We're looking for driven, mission-aligned individuals ready to make an impact. Our team is made up of goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what banking can do.
If you're passionate about sustainability, fueled by purpose and excellence and thrive in a fast-paced and results-driven environment, this is your place.
Thrive at Climate First Bank
At Climate First Bank, we're not just building a better future for the planet - we're also investing in yours. We offer a comprehensive, people-first compensation and benefits package that supports your health, finances, and work-life balance.
Compensation - In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. To determine the specific salary offered for this role, we consider industry salary ranges, existing salary structures for this job family, background, skill and experience. The total compensation package will be determined based on factors such as position level, experience and other job-related factors.
Health Coverage - 100% Paid by Us (employee coverage, employer contribution towards dependents); includes medical, dental, vision and Telemedicine.
Financial Wellness & Wealth Building - we invest in your future with our 401(k) with a 6% Employer Match and no Vesting Period and Employee Stock Options.
Exclusive Employee Banking Perks - take advantage of our employee only products like our interest-earning checking account, 0% Financing for Employee Solar Loans and Eligible Electric Vehicles (EVs) or our Employee Mortgage Product.
Generous Paid Time Off - rest, recharge and do good with a minimum of 2 weeks paid vacation plus sick time, paid holidays and paid time off for volunteering.
Protection & Peace of Mind - we help you prepare for whatever life throws at you with our company paid Life Insurance, Short- & Long-Term Disability Insurance, Voluntary Life, Accident & Critical Illness Coverage and our Employee Assistance Program (EAP) with free counseling, legal, and financial services.
What to expect from the hiring process:
* Our process follows the Topgrading Methodology - we hire A-Players, follow an in-depth structured process and prioritize transparency and honesty.
* We check credit and background upfront - as a financial institution, mitigating risk is at the center of everything we do. In accordance with all applicable laws and regulations, we conduct credit and background checks as the first step of the hiring process.
* You will learn a lot more about us! Through 3 conversation stages, you will meet key players in the process and have an opportunity to truly get to know us. We welcome questions and transparent dialogue!
* We want to get to know you! You will complete cognitive and personality assessments, as well as an in-depth application spanning your full education and work history - a process designed to help us understand the whole you, not just snapshots in time.
* As the last step in the process, we will ask you to connect us to former mentors and managers for a brief chat.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$31k-40k yearly est. 2d ago
Cookie Baker and Customer Service
Crumbl Cookies
Collections representative job in Pinellas Park, FL
Come make cookies every day and be a part of a fun, fast growing company! Our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. Good customer service is essential! We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus!
$22k-28k yearly est. 60d+ ago
Collections Specialist
Suncoast Schools Federal Credit Union 4.2
Collections representative job in Tampa, FL
Compensation: $19.00 - $24.00 hourly based on experience and credentials Hours of Operation: Monday through Friday 8:00am - 6:00pm The Member Solutions Advocate communicates with members with past due accounts by telephone, electronic, or written communication in a call center environment. Determines reasons for loan delinquency. Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status, minimize Credit Union losses, and increase net recoveries.
Responsibilities
* Communicates with members regarding their entire relationship and past due accounts by telephone, electronic, or written communication. Performs financial analysis, determines reasons for loan delinquency, and determines member's ability to bring the loan to current status.
* Mentors peers (as needed) to promote transference of knowledge.
* Communicates directly with members to discuss complaints and escalated issues. Identifies, researches, and resolves complex account problems for members.
* Collects on a portfolio of loans in all stages of delinquency and/or high risk to reduce the financial exposure of the Credit Union.
* Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily.
* Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status. Recommendations may include payment extensions, due date changes, referral to or outside consumer credit counseling, repossession (both voluntary and involuntary), or redemption.
* Notes all activity as a result of each call on assigned accounts in Member Solutions software. Ensures all account information is correct. Makes corrections or refers account to appropriate department for further research. Completes assigned number of collection calls per day.
* Uses various credit reporting and skip tracing services and/or software to obtain information to help in the recovery of the unit and/or funds.
* Performs rights of offset on depository accounts and applies funds to delinquent and/or charged-off loans. Posts payments to members' accounts and General Ledger.
* Assists in the training of new Member Solutions employees. Assists in training other Credit Union employees on Member Solutions policies and procedures.
Qualifications
* High school diploma or equivalent
* 5 or more years progressively responsible consumer collection experience with a financial institution.
* Basic accounting skills to post payments to General Ledger and members' accounts
* Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Communicates with members regarding their entire relationship and past due accounts by telephone, electronic, or written communication. Performs financial analysis, determines reasons for loan delinquency, and determines member's ability to bring the loan to current status.
* Mentors peers (as needed) to promote transference of knowledge.
* Communicates directly with members to discuss complaints and escalated issues. Identifies, researches, and resolves complex account problems for members.
* Collects on a portfolio of loans in all stages of delinquency and/or high risk to reduce the financial exposure of the Credit Union.
* Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily.
* Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status. Recommendations may include payment extensions, due date changes, referral to or outside consumer credit counseling, repossession (both voluntary and involuntary), or redemption.
* Notes all activity as a result of each call on assigned accounts in Member Solutions software. Ensures all account information is correct. Makes corrections or refers account to appropriate department for further research. Completes assigned number of collection calls per day.
* Uses various credit reporting and skip tracing services and/or software to obtain information to help in the recovery of the unit and/or funds.
* Performs rights of offset on depository accounts and applies funds to delinquent and/or charged-off loans. Posts payments to members' accounts and General Ledger.
* Assists in the training of new Member Solutions employees. Assists in training other Credit Union employees on Member Solutions policies and procedures.
Qualifications
* High school diploma or equivalent
* 5 or more years progressively responsible consumer collection experience with a financial institution.
* Basic accounting skills to post payments to General Ledger and members' accounts
* Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
* Accurate, detail-oriented, and organized with task management
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
$19-24 hourly Auto-Apply 31d ago
Collections Specialist
Dds Lab 4.4
Collections representative job in Tampa, FL
The Collections Specialist is responsible for day-to-day receivables activities that provide department level accounting support and ensure departmental goals and objectives are achieved. The Collections Specialist will be responsible for complying with department and company-wide accounting procedures and with generally accepted accounting principles while performing the job duties including maintaining customer accounts, processing and recording customer payments, identifying outstanding invoices, collections, credits, and responding to customer questions regarding invoices and credit requests.
Essential Duties
Process, record, and reconcile customer payments & credits.
Respond to customer questions and concerns timely via phone and email.
Prepare and send statements, invoices, and reports to clients, as scheduled or requested.
Establish and maintain relationships with new and existing customers.
Monitor accounts, identify potential customer issues, and manage delinquencies.
Process monthly customer payments for card on file customers.
Maintain case financial hold process for past due accounts.
Manage cases returned for financial credit review
Support year-end and other audits, responding to auditor requests for data, gathering information, and preparing schedules.
Participate in special projects and AR research as required.
Qualifications
Minimum of 3 years related collections experience
Excellent communication skills
Proficient in Word, Excel, Outlook
Previous experience with AR systems, namely Great Plains, preferred
General knowledge of GAAP and basic accounting principles
Familiarity with standard accounting concepts, practices, or procedures
Strong understanding and appreciation of deadlines and commitment to schedules and details
Special Position Requirements
Strong interpersonal communication and active listening skills.
Strong proficiency with Excel, Word and other MS Office programs
Ability to communicate both professionally and effectively on the phone or in email to ensure cooperation and teamwork between the customer and lab
Advanced critical thinking and problem-solving skills
Advanced organizational and time management skills
General understanding of accounting principles and practices
Ability to flourish in a dynamic, growing organization.
$30k-41k yearly est. 10d ago
EXPERIENCED COLLECTORS
Credit Control LLC 4.1
Collections representative job in Tampa, FL
Salary: 20.00 hourly
CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $20 PER HOUR!
Grow or complete your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections.
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
CollectionsRepresentative Responsibilities:
Handle inbound and outbound calls for past-due accounts.
Keeping track of all accounts in your route
Negotiate outstanding debts.
Planning a course of action to recover outstanding payments.
Handle questions and complaints.
Adhere to all local, state, and federal laws governing the debt collection industry.
CollectionsRepresentative Qualifications:
Excellent written and verbal communication skills.
Ability to prioritize and multitask.
Basic math and computer literacy skills.
Professionalism and the ability to build rapport with consumers.
Foster teamwork and cooperation.
Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.
Successfully pass a background check.
Job Type: Full-time
Salary: $20.00 hourly plus bonus
CollectionsRepresentative Compensation:
Individual & Team bonuses each month!
Additional quarterly, bi-annual, and annual Incentives
Additional retention and referral bonuses
A comprehensive paid training program
Benefits:
Medical Insurance (UnitedHealthcare)
Dental Coverage (Guardian)
Vision Plan (Davis Vision)
401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%)
Voluntary Life Short Term/Long Term Disability Coverage
Paid Vacation, Personal, Bereavement, and Holidays
Referral program
Physical setting:
Call center.
Schedule:
8-hour shift
Monday to Friday
Supplemental pay types:
Bonus pay.
Ability to commute/relocate:
Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you willing to undergo a background check, in accordance with local law and regulations?
Education:
High school or equivalent (Preferred)
Experience:
3rd party collection: 1 year required
Benefits include:
Medical/Dental/Vision
Life Insurance
Paid Time Off
Paid Vacation Time
Paid Holidays
Paid Bereavement
Paid Training
401k with company match
Annual Retention Bonus
Professional Development Grant Program
Employee Assistance Program
Ongoing Contests & Prizes
Annual Company Events
Company Referral Program
ADP Lifemart Employee Discounts
Weekly day range:
Monday to Friday
Work setting:
Call center.
Work Location: In person
$20 hourly 6d ago
Collections Specialist
Mid Florida Finance 4.1
Collections representative job in Lakeland, FL
Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
Provide excellent customer service while meeting collection goals
Manage a daily call queue.
Takes payments and assists management with requests for due date/deferments.
Light skip tracing on accounts
Identifies and recommends accounts for repossession.
Performs other essential functions as assigned.
Minimum qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm
Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Mid Finance Florida is an equal opportunity employer and a drug free work environment.
$40k-44k yearly est. Auto-Apply 60d+ ago
Collection Management Analysis Specialist
Innovative Reasoning, LLC 3.7
Collections representative job in Tampa, FL
The Collection Management Analysis Specialist coordinates MARCENT collection priorities across multiple intelligence disciplines to enhance operational awareness and support the commander's decision-making . This role identifies intelligence gaps, develops and submits collection requirements for tasking, and tracks reporting to ensure results meet operational needs. The specialist collaborates with CENTCOM, joint service partners, and interagency organizations to synchronize collection planning, ensuring efforts are integrated and responsive to theater-level objectives . Additionally, the role provides analysis and recommendations to align collection efforts with MARCENT's stated priorities, supporting both current operations and future planning. By combining knowledge of joint collection management with strong analytical and coordination skills, the Collection Management Analysis Specialist ensures intelligence resources are directed where they have the greatest impact. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*
Responsibilities/Duties:
* Identify collection gaps and submit requirements for tasking.
* Track and report on collection taskings and results.
* Collaborate with CENTCOM and other services to synchronize planning.
* Ensure collection planning supports commander's stated intelligence priorities.
Supplemental Duties:
* Support preparation of collection management briefings for leadership.
* Contribute to updating SOPs for requirement submission and tracking.
Administrative Duties:
* Maintain compliance with MARCENT administrative procedures and reporting timelines.
* Ensure collection management documentation and records are archived in accordance with security and records management policies.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
* Bachelor's Degree in IT or related field required.
* 5-7 years of intelligence/collection management experience.
* COMSEC briefing and Local Element Management Certifications required.
* TS/SCI clearance required.
* Experience with CRATE, COLISEUM, PRISM, GIMS, UNICORN, MATS, and MKG systems.
* Demonstrated ability to understand intelligence requirements and align them with collection requirements.
Additional Skills:
* Ability to analyze collection requirements against operational priorities.
* Proficiency with Microsoft Office Suite and intelligence requirement tracking tools.
* Strong communication and liaison skills for coordinating with CENTCOM, joint services, and interagency partners.
* Attention to detail in tracking and reporting on collection taskings.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. May involve coordination with external agencies and secure facility operations.
Physical Demands:
Primarily sedentary work with extensive computer use and classified document handling.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility for operational requirements.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card.
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include OCONUS travel to support collection management coordination.
$30k-44k yearly est. 52d ago
FAO-AR/Credit Collections Agent OT1 - Italian or German Speaking
Vengroff Williams Inc.
Collections representative job in Sarasota, FL
AR/Credit Collections Agent Level 1
Full Time Clerical
Sarasota, FL, US
Salary Range: 17.0000 To 20.0000 (USD) Hourly
JOB POSTING - AR/Credit Collections Agent OT1
“Investing in YOU”
Are YOU looking for a career where YOU can grow and develop into the industry standard?
Are YOU ready to be part of a Team Centric department supporting each other?
Are YOU passionate about customer service?
Then consider joining the VWi Team!
VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.
Our generous benefit package offers:
Health insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA) & (DCA)
Dental insurance
Vision insurance
Short/Long Term Disability
Basic Life & AD&D insurance ( 100% employer funded)
Employee Teladoc (100% employer funded)
Voluntary Employee, Spouse, & Child Life
Legal Services
Allstate benefits including Critical Illness, Accident &, Hospital Indemnity
401k
Generous Employee Referral Program.
We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more.
To promote physical, mental, emotional and financial wellness VWi offers:
Monthly breakfasts
High tech training room
Monthly Lunch and Learns
Variety of outdoor and indoor games (cornhole, puzzles, games, and more)
Bright and equipped break areas
Gazebos on the outdoor patio
Over 1,200 FREE training courses available for career development
Health Fairs
and so much more…
VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).
Essential Job Functions:
Must be fluent in either Italian or German
Review customer accounts and apply credit policy to release or hold orders
Accurately research accounts and have the ability to explain the account/invoice to the client/customer
Work with client internal departments to verify disputes and process payments
Understand client objectives and tailor work product to achieve same
Maintain orderly and complete detailed documentation on all accounts and collection efforts
Maintain professional working relationships with customers, clients, and coworkers at all times
Other duties as assigned
Knowledge, Skills, and Abilities
Strong organization skills; ability to multi-task
Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred
Language fluency in Spanish or French is a plus
Education and Experience
High School diploma, GED or equivalent
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
This position will not require travel - up to 0%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
**Smartphone with the ability to download an authenticator app is required.**
We are committed to diversity in the workplace.
Must be authorized to work in the U.S.
Hire VETS GOLD Medallion Award Winner!
Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace
Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!
$23k-39k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Zwicker & Associates, P.C 4.2
Collections representative job in Tampa, FL
Description:
The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.
Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The start date for the role is February 9th. The pay rate is $18.50-$20.00 per hour, based on relevant experience, with uncapped bonus potential.
The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment, with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Paid time off
Responsibilities of Debt Collectors
Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
Record accurate and detailed notes; update account status and card members' information into the computer system
Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
Comply with policies and procedures of Zwicker & Associates, P.C.
Comply with FDCPA and state consumer protection laws
Other duties as assigned
Requirements:
Above-average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well-organized, results-driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
$18.5-20 hourly 18d ago
Specialist, Collections
Whitecase
Collections representative job in Tampa, FL
Specialist, Collections Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market.
We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most.
We work well together across geographic and practice boundaries.
It's one of the reasons we attract and retain cross-border work.
Our lawyers are globally minded, enterprising, collaborative, and committed to excellence.
Our people represent 90 nationalities and speak 80 languages.
Position SummaryWhite & Case is seeking a Collections Specialist to support the Firm's cash flow activities.
This role involves regular communication with clients to ensure accurate and timely collection of aged receivables.
Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes.
The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets.
Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time.
Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels.
The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment.
Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial.
The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets.
Duties and Accountabilities1Monitor and analyze aged receivables, including amounts held in suspense or unallocated Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices Work with clients to set commitment dates and help establish payment plans Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets Address and respond to inquiries from internal and external parties regarding the collections and credit activities Support internal and external audits Maintain process documentation Other ad hoc requests and projects, as requested by management Education and QualificationsBachelor's degree or equivalent experience required Experience in collections, credit analysis, billing and/or cash receipts preferred Law firm experience preferred Thorough understanding of billing, collections and receivable processes and procedures Strong communication skills, able to interact at all levels Exceptional attention to detail Ability to articulate thoughts and concepts adeptly Ability to critically think through issues Ability to see an issue through from start to finish Ability to organize work flow and use time efficiently Ability to anticipate work needs and follow through with minimum direction, follow up on own intiative Exceptional determination, self-motivation and interpersonal skills and resolve Intermediary knowledge of MS Excel and Powerpoint Knowledge of 3E or Elite Enterprise preferred Location & ReportingThis role is based in our Tampa office.
This role reports to the Senior Manager, Revenue.
Note to Recruitment AgenciesOur Internal Recruitment team are responsible for all end-to-end lateral recruitment process.
All agencies must sign White & Case terms of business which are often specific.
Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.
Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions.
If you have any questions, please contact the Americas Lateral Recruitment team.
Equal OpportunitiesWhite & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace.
It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.
acquisition@whitecase.
com.
BenefitsWhite & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave).
Exempt roles are also performance bonus eligible.
1The above is only a general description of the essential duties associated with this position.
It is not an exhaustive or comprehensive list of all duties of the individual holding such position.
Primary Location: United States-Tampa Expected Workplace: Hybrid Job Posting: Oct 28, 2025, 2:58:53 PM Refer a friend for this job Tell us about a friend who might be interested in this job.
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$29k-39k yearly est. Auto-Apply 1d ago
Collections Specialist - Finance Department
Alaw
Collections representative job in Tampa, FL
Job Responsibilities:
· Maintain up-to-date bill tracking system.
· Follow up, collection and allocation of payments.
· Carry out billing, collection and reporting activities according to specific deadlines;
· Reconciliation of accounts.
· Investigate and resolve customer queries.
· Process adjustments.
· Organizing a follow-up tracking system.
· Communicating with internal and external customers.
· Reporting and Documentation for accurate records of collection attempts
· Identify any potential issues resulting in nonpayment from clients
Job Requirements:
· A minimum of three years of experience in Billing or Collections, preferably in a law firm environment.
· Knowledge of general legal terms;
· Customer Service experience;
· Coursework in Accounting preferred;
· Attention to detail and accuracy;
· Strong problem-solving and decision-making skills;
· Able to work in fast-paced, high volume foreclosure firm;
· Strong computer (especially excel) and analytical skills;
· Ability to maneuver between multiple databases;
· Must be organized and be able to multi task;
· Conflict management skills;
· Excellent written and verbal communication skills.
Benefits:
401(k)
401(k) matching
Health Insurance
Vision Insurance
Employee Assistance Program
Health Savings Account
Life Insurance
Paid Time Off
Referral Program
Schedule:
8-hour shift
Monday to Friday
Ability to commute/relocate:
Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
About Us:
Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation's largest financial institutions.
Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.
Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.
At ALAW, our dedication extends beyond our professional services. We believe in the power of community engagement and positive outreach. Our team passionately contributes to charitable initiatives, offers pro bono legal assistance, and actively volunteers in the communities where we operate. We take pride in fostering a culture that champions involvement, ensuring that our impact is felt in the heart of the community.
ALAW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.
$29k-39k yearly est. Auto-Apply 14d ago
Collections Specialist - Finance Department
ALAW
Collections representative job in Tampa, FL
Job Description
Job Responsibilities:
· Maintain up-to-date bill tracking system.
· Follow up, collection and allocation of payments.
· Carry out billing, collection and reporting activities according to specific deadlines;
· Reconciliation of accounts.
· Investigate and resolve customer queries.
· Process adjustments.
· Organizing a follow-up tracking system.
· Communicating with internal and external customers.
· Reporting and Documentation for accurate records of collection attempts
· Identify any potential issues resulting in nonpayment from clients
Job Requirements:
· A minimum of three years of experience in Billing or Collections, preferably in a law firm environment.
· Knowledge of general legal terms;
· Customer Service experience;
· Coursework in Accounting preferred;
· Attention to detail and accuracy;
· Strong problem-solving and decision-making skills;
· Able to work in fast-paced, high volume foreclosure firm;
· Strong computer (especially excel) and analytical skills;
· Ability to maneuver between multiple databases;
· Must be organized and be able to multi task;
· Conflict management skills;
· Excellent written and verbal communication skills.
Benefits:
401(k)
401(k) matching
Health Insurance
Vision Insurance
Employee Assistance Program
Health Savings Account
Life Insurance
Paid Time Off
Referral Program
Schedule:
8-hour shift
Monday to Friday
Ability to commute/relocate:
Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
About Us:
Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation's largest financial institutions.
Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.
Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.
At ALAW, our dedication extends beyond our professional services. We believe in the power of community engagement and positive outreach. Our team passionately contributes to charitable initiatives, offers pro bono legal assistance, and actively volunteers in the communities where we operate. We take pride in fostering a culture that champions involvement, ensuring that our impact is felt in the heart of the community.
ALAW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.
$29k-39k yearly est. 16d ago
Collections Specialist (Temporary Role)
Publix Employees Federal Credit Union 3.9
Collections representative job in Lakeland, FL
Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees
Collections Specialist
The Collections Specialist is part of a high performing Collections team responsible for supporting Risk Management by handling a variety of responsibilities that include conducting loss mitigation functions that impact department performance ratios (delinquency). This role performs collection functions associated with the timely recovery and disposition of collateral, certain legal action, and bankruptcies in accordance with established department guidelines and procedures. This is a temporary position (approximately 3-6 months) and can be hybrid after training.
What you will do…
Review and recommend repayment solutions, including completing hardship request documents for extensions and modifications. Process in-house and external debt management programs to assist members who are experiencing financial difficulties.
Promote Loan Modifications and Deferments to support PEFCUs membership and contribute to a reduction of overall delinquencies by negotiating solutions that are mutually beneficial to the member and Credit Union.
Review and prepare legal documents related to collections, including pleadings, affidavits, and court filings. Process garnishments, tax warrants, any other legal notices received by PEFCU.
Perform logistical, organizational, and report generation duties to support the efficient operation of the assigned areas of expertise, to include the preparation and maintenance of needed reports, tracking statistical information for those reports and balancing the identified reports.
Initiate and monitor ongoing legal proceedings, including attorney demand letters, complaints, stipulated orders, forbearance agreements, and post judgment actions.
Oversee and evaluate distressed assets or underperforming Consumer loans within the portfolio and develop effective workout strategies to mitigate financial risk and minimize losses.
Maintains accurate documentation on all special payment arrangements including Troubled Loan Modifications.
Ensure all related Collections general ledgers are balanced and maintained in accordance with internal standards.
Post payments on delinquent loans/credit cards, charged-off accounts, and for members working with debt management companies.
May assist Asset Recovery Specialists with levies, garnishments, attorney demand letters and complaints, bankruptcies and repossessions.
Perform such other duties and functions as might be required for the efficient and effective operation of the Credit Union. (Examples include but are not limited to… processing monthly charge offs, Reporting of Negative Share write-offs, answering disputes on Credit Bureaus, processing court/third party orders that come in for Garnishment/Levies/Child support, Collateral Protection Insurance (CPI) tracking, Account Adjustments, etc.)
Occasionally serves as backup support for other non-collection agent functions such as Bankruptcy, Repossession, Legal and Third-Party Agency relationship.
Responsible for abiding by all policies, procedures and standards set forth by the department and Credit Union.
What you need....
Minimum 2 years of collections experience at a financial institution.
High School Diploma required.
This role requires a high level of attention to detail, excellent communication skills and the ability to navigate complex financial scenarios while maintaining empathy and professionalism.
Strong critical thinking skills.
Excellent oral and written communication skills.
Excellent negotiation and de-escalation skills.
Strong ability to balance the needs of individual members with those of the entire membership.
Looks for friction points that impede an ability to resolve issues.
High-level ability to actively listen and identify root cause.
Ability to remain calm and think clearly toward identifying solutions under duress.
Demonstrated ability to multi-task while maintaining quality.
$31k-37k yearly est. 5d ago
Billing and Payment Coordinator
Total Quality Logistics, Inc. 4.0
Collections representative job in Tampa, FL
Country USA State Florida City Tampa Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Where you'll be: 601 South Harbour Island Blvd #230, Tampa, FL 33602
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
How much does a collections representative earn in Riverview, FL?
The average collections representative in Riverview, FL earns between $23,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Riverview, FL
$31,000
What are the biggest employers of Collections Representatives in Riverview, FL?
The biggest employers of Collections Representatives in Riverview, FL are: