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Collections representative jobs in Roswell, GA - 966 jobs

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  • User Research Data Collector

    Insight Global

    Collections representative job in Atlanta, GA

    Job Title: User Research Data Collector Duration: Contract (1/8 - End of February) Schedule: 25 - 30hrs per week between 5 days a week Evening Shifts Pay: $35/hr *Meals will be provided daily for lunch* Must Have Requirements User Research project experience (ex: UX research assistants, coordinators, moderators, interns etc). Drivers License - ability to commute to different research locations in a reasonable distance. Gas is reimbursed. Excellent communication and interpersonal skills. Proficiency in using phones and computers Job Description: Insight Global is hiring "User Research Data Collectors" to re-enact different retail scenarios for research purposes around the Atlanta, area. This is for a consumer electronic research study. The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants around the ATL area. You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping.
    $35 hourly 1d ago
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  • Customer Service Representative

    CRG 4.7company rating

    Collections representative job in Marietta, GA

    Duration: 26 Weeks, contract to hire Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed. Pay Rate: $17.50/hr JOB DESCRIPTION As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. RESPONSIBILITIES • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders QUALIFICATIONS At a minimum, you'll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: • High school diploma or equivalent • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations JN003
    $17.5 hourly 4d ago
  • E-Billing Specialist

    Freeman Mathis & Gary, LLP

    Collections representative job in Atlanta, GA

    Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced E-Billing Specialist to join our Atlanta office. The E-Billing Specialist will be executing electronic submissions of client invoices via various e-billing systems. The E-Billing Specialist will need to identify, trouble shoot and resolve issues by coordinating with Attorneys, Billing Specialists, Clients and Legal Administrative Staff. Characteristics that have proven successful in the role include the ability to follow up, multi-task quickly, research and resolve complex billing transactions and above all else, maintain a positive attitude. Solid communication skills are important as E-Billers are required to communicate frequently with attorneys, either in writing or in-person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities: Execute electronic submission of client invoices via various e-billing systems. Identify, troubleshoot and resolve issues that arise during the invoice submission process. Coordinate with Attorneys, and Billing Specialists, Clients and Legal Administrative Staff for resolution and maintenance tasks associated with client e-billing requirements. Escalate issues as needed to Supervisor. Track statuses of submitted invoices to ensure payment from client. Maintain internal database of e-billed clients and their compliance requirements. Document and update reference materials for all aspects of the e-billing process as necessary. Assist with Partner and Client inquiries in a timely manner. Provide updates to attorneys, clients and administrative staff. Work with management, and outside counsel to support and expand the Firm's e-billing program. Review processed legal, and related legal service provider bills from various internal and external sources for accuracy. Help manage and curate data in the departments matter management/e-billing system. Perform research, ad hoc reporting and other analysis projects. Performs other duties as assigned. Education, Experience, and Skills: Candidate must be highly organized and must be able to communicate and meet with attorneys to clarify billing specifics. This position requires great communication skills, both verbally and written, to attorneys and will include both follow through and follow up skills. Must be proactive, self-starter, quick learner and detail oriented with the ability to work independently. Must have a professional demeanor with the ability to work in a team setting. Must have basic Excel skills, working in spreadsheets, copy and paste and data entry. Solid analytical and problem-solving skills. Candidate must have a minimum of 2-3 years of E-Billing experience navigating systems such as Legal Exchange; Legal X; T360; Litigation Advisor [LSS]; Serengeti or similar systems. 3rd party E-billing platform experience preferable. Bachelor's degree or equivalent preferred and at least 2 years of experience with billing, preferably in a law firm, legal environment or insurance industry. What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $28k-36k yearly est. 5d ago
  • Contract Accounts Receivable Specialist

    Eversheds Sutherland 3.7company rating

    Collections representative job in Atlanta, GA

    We have an exciting opportunity for a Contract Accounts Receivable Specialist at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. The Contract Accounts Receivable Specialist is primarily responsible for processing cash receipts daily to accounts receivable and appropriate general ledger accounts. Frequent communications with members of the firm to provide support for transactional inquiries relating to payments received, and ad hoc reporting as needed. Responsibilities and Duties: Accurately identifies and timely enters all current day cash receipts into the accounting system. This includes wires, ACHs, and checks from lockbox. Efficiently research and resolve payment discrepancies by working closely with the accounting team and other members of the firm.This may include additional explanation or providing supporting documentation. Validates and processes credit card payments. Resolves credit balances through reapplication or refund as instructed. Processes write-offs as instructed with proper approvals. Provides timekeeper and net investment reports for client audit requests. Other duties as assigned. Knowledge, Skills and Abilities: A Bachelor's degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university. Prior accounting in a legal or similarly sized, multi-office professional services organization is preferred. Five years of experience working in Accounts Receivable, preferred. Must possess discretion in working with confidential data, general ledgers, and chart of accounts. Excellent computer skills and knowledge of MS Office Suite and Outlook is required. Knowledge of Aderant or other billing software is highly preferred. Excellent interpersonal, written and verbal communication skills. Interacts with personnel in all levels of the organization in a tactful, cooperative and professional manner. Acts with honesty, integrity, courtesy and respect in all instances. Possesses and conveys an outstanding client service approach for both external and internal clients. Recognizes that all Firm personnel are clients and acts accordingly. Performs responsibilities in accordance with all Firm standards, policies, and procedures. This is a hybrid role and will require on-site presence 3 days per week. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
    $37k-46k yearly est. 1d ago
  • Billing Coordinator

    City of Roswell 4.0company rating

    Collections representative job in Roswell, GA

    City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Billing Coordinator Department: Finance Pay Grade: FLSA Status: Non-Exempt Job Code: F370 JOB SUMMARY The purpose of this classification is to perform complex administrative, technical, and analytical duties related to utility, property tax, and general billing operations for the City. The position is responsible for maintaining accurate customer accounts, ensuring timely billing and collections, reconciling payments, and preparing monthly and annual reports for management review. The Utility and Tax Billing Coordinator works closely with Accounting, IT, and other departments to ensure compliance, data accuracy, and efficiency across billing systems and revenue collection processes. ESSENTIAL JOB FUNCTIONS Administers all aspects of the City's utility, property tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections. Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other City revenue programs. Reviews account data for accuracy, performs reconciliations, and ensures compliance with established billing schedules, rates, and accounting standards. Coordinates with Resident and Business Services, Public Works, and other departments to process service orders, meter changes, and rate updates. Processes billing adjustments and credits; ensures accuracy of rates, service codes, and account balances. Reviews property tax digest updates and ensures correct assessment, exemption, and supplemental billing. Coordinates bill printing and distribution with third-party vendors; reviews samples for accuracy and authorizes release. Oversees returned payments, NSF checks, and related account corrections; applies service charges and initiates follow-up with customers. Manages collection efforts for delinquent utility, tax, and other City receivable accounts: Prepares collection notices and payment arrangements; Monitors aging reports and payment activity; Coordinates with Finance and Legal on outstanding balances and lien processing; Provides customer support and negotiates payment solutions while maintaining compliance with City policies. Compiles and analyzes monthly billing, collection, and reconciliation reports for inclusion in the Finance Department's Monthly Business Review . Prepares annual billing and collection summaries for audit, ACFR reporting, and performance tracking. Supports management with forecasting, variance analysis, and trend identification related to revenues, delinquencies, and consumption. Assists with testing, validation, and process improvements during system upgrades or software implementation. Maintains accurate and complete records of account activity, adjustments, and correspondence. Provides high-quality customer service, responding promptly to inquiries, billing questions, or disputes. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Education and Experience: Requires a high school diploma or GED; supplemented by three (3) years of progressively responsible experience in utility billing, property tax, or general billing and collection functions within a municipal or governmental setting. An associate degree in Accounting, Finance, Business Administration, or a related field is preferred. Licenses or Certifications: None required; certification in governmental accounting, revenue collection, or utility billing preferred. Special Requirements: None Knowledge, Skills and Abilities: Knowledge of municipal utility billing, property tax, and general billing practices, procedures, and regulations. Knowledge of accounting principles and best practices for financial reconciliation and cash handling. Skill in preparing, reviewing, and balancing complex billing and collection reports. Proficiency in Microsoft Excel, financial software, and data analysis tools. Strong analytical, research, and problem-solving skills to resolve discrepancies or account issues. Excellent organizational skills and attention to detail, with ability to manage multiple deadlines. Ability to prepare clear and concise financial and operational reports for management review. Ability to work collaboratively with other departments, financial institutions, and external vendors. Strong customer service and communication skills, with professionalism in handling sensitive financial matters. Ability to maintain confidentiality and integrity in all fiscal operations. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate colors or shades of colors, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.
    $39k-49k yearly est. Auto-Apply 45d ago
  • Collections Specialist

    Dekalb County 3.8company rating

    Collections representative job in Decatur, GA

    will be in our Finance department - APPLY TODAY! Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports. Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed. Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports. Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions. Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function. Minimum Qualifications: High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supplemental Information: *To be considered for this position, you must pass a pre-hire assessment. You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below: Module Time Limit Passing Overall Score Data Entry 3 minutes 6000 Net Key Strokes per hour MS Excel 15 minutes 70% MS Word 15 minutes 70% Math 15 minutes 70% Proofreading 15 minutes 70% ___________________________________________________ TOTAL TIME: 63 minutes *Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen. Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.
    $17.7-26.9 hourly Auto-Apply 30d ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Kennesaw, GA

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************
    $33k-49k yearly est. 2d ago
  • Billing Coordinator

    Curant Health

    Collections representative job in Smyrna, GA

    JOIN A LEADING HEALTHCARE COMPANY At Curant Health, our vision is personalized healthcare driven by choice and defined by value. As a Curant Health employee, your role is to deliver on that vision every day by delivering excellent Customer Service, Personalized Care, Accountability, Innovation, and Integrity. You take initiative, set goals, and solve problems while collaborating with friends and colleagues. Together, we make a meaningful impact on our patients' lives. In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an opportunity to make a difference each day as we strive to reach our vision to be the preferred health care partner by excelling in quality, service, and affordability. Summary The Billing Coordinator is responsible for managing and overseeing the billing and collection process for pharmacy claims, including insurance reimbursements and patient payments. This role also provides clerical support by sorting and filing both paper and electronic reports. The Billing Coordinator works closely with the department manager to identify and implement strategies that ensure data accuracy and integrity. Additionally, this position provides backup support to other team members within the department to ensure continuity of operations. Responsibilities Process Insurance Claims: Submit, monitor, and manage pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid. Monitor aging reports and follow up on unpaid or partially paid claims and patient balances. Investigate and correct errors in billing submissions and refile or appeal denied claims as needed. Generate patient invoices, explain charges, and collect payments while maintaining excellent customer service. Accurately post payments received from insurance companies and patients to appropriate accounts. Regularly reconcile accounts receivable balances to ensure accuracy and identify discrepancies. Communicate with payers to verify coverage, clarify issues, and expedite claim resolutions. Maintain accurate and organized records of billing activities in compliance with HIPAA and pharmacy regulatory standards. Qualifications Pharmacy claims adjudication experience preferred. Pharmacy technician experience preferred. Associate's or Bachelor's degree in Accounting preferred. 2+ years of Accounts Receivable experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off, and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts. Our Core Values consist of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
    $34k-47k yearly est. 26d ago
  • Collections Specialist

    Tier4 Group

    Collections representative job in Alpharetta, GA

    Job Description Collections Specialist Duration: Approximately 1 month This is a hands-on position ideal for someone who can hit the ground running, thrives in a collaborative yet performance-driven environment, and brings a professional, customer-focused approach to collections. Key Responsibilities Manage a designated portfolio of customer accounts, primarily focused on 60-day aging invoices Conduct proactive client outreach via phone and email to obtain payment status updates Provide remittance and payment updates to internal treasury and finance teams Maintain accurate documentation within the collections and vendor management systems Support project-based and ad hoc tasks as needed during the assignment Partner cross-functionally to ensure smooth cash application and account resolution Required Qualifications & Experience Proven experience in direct/first-party collections Strong customer service mindset with the ability to communicate professionally and effectively by phone and email Experience managing high-value portfolios in a corporate collections environment Working knowledge of collections or vendor management platforms (training provided on internal tools as needed) Strong Excel skills and proficiency with Microsoft Office and Teams Ability to work independently, prioritize effectively, and adapt quickly in a fast-paced environment Comfortable asking questions, seeking clarity, and collaborating with teammates
    $30k-39k yearly est. 23d ago
  • Collections Specialist

    Vandenberg, Chase & Associates

    Collections representative job in Atlanta, GA

    Standard Occupational Description: Locate and notify customers of delinquent accounts by mail and telephone. Duties include negotiating payment arrangements and posting payments to customers' accounts; keeping detailed records of collection activities and status of accounts. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) The technical and functional skills, knowledge, abilities and tasks listed below are based on Vandenberg, Chase & Associates qualifications for Collection Specialists. Typically, your Collection Specialists will not be required to have all of the knowledge listed to be a successful performer. We are willing to train all selected candidates on selected components such as state and federal collection laws. Recruitment and selection standards for this position should be based on specific knowledge, skills, and abilities for the job as indicated in the job announcement. SKILLS 1. Must be capable of using basic mathematics to solve problems 2. Must exercise strong attention to detail; goal oriented 3. Must maintain an ongoing commitment to excellent customer service 4. Must have excellent English written and verbal communication abilities ( Spanish a plus) 5. Must be capable of understanding and applying new information obtained during the course of communicating with the consumer towards the negotiation and ultimate resolution of an outstanding unpaid balance 6. Must be capable of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to negotiate repayment on customers' accounts. KNOWLEDGE 1. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 2. Knowledgeable of the Fair Debt Collection Practices Act and State regulations. 3. Must be able to speak and write fluent English ( Spanish a plus). ABILITIES 1. Clearly and concisely communicate information and suggestions to the consumer. 2. Listen to and understand information and arguments presented (by the consumer) during telephone communications. 3. Speak, read, and communicate information and ideas in writing clearly such that it is easy to understand. 4. Ability to work a flexible work schedule TASKS 1. Receive payments and post amounts paid to customer accounts. 2. Locate and monitor overdue accounts, using computers and a variety of automated systems. 3. Record information about financial status of customers and status of collection efforts. 4. Locate and notify customers of delinquent accounts by mail, telephone. 5. Advise customers of necessary actions and strategies for debt repayment. 6. Persuade customers to pay amounts due on delinquent payday loans, credit cards, non-payable over draft check fees and other products. 7. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased, incarcerated, and bankruptcy customers. 8. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Tasks Note: The task list above outlines some of the tasks performed by a Collection Specialist and could change periodically. EDUCATION Collection Specialists are required to have at least a high school diploma. An associate's or bachelor's degree that incorporates business or accounting skills is often helpful during the selection process. Every candidate must also have 1 year of high volume telemarketing, collections or call center experience.
    $30k-39k yearly est. 60d+ ago
  • Legal Collections Specialist

    Aubrey Thrasher 4.0company rating

    Collections representative job in Marietta, GA

    We are seeking a seasoned Legal Collections Specialist to join our high-performing legal recovery team. This role is tailored for professionals with direct experience performing debt collection within a legal environment, including pre-litigation, active litigation, and post-judgment accounts.This is a production-focused role that requires strong case management, compliance adherence, and the ability to engage consumers professionally and effectively to resolve outstanding balances.Ideal Candidate Profile: Minimum of five (5) years of experience in legal collections with verifiable references Proven track record of working legal-stage portfolios, including familiarity with court procedures, timelines, and post-judgment enforcement strategies Strong negotiation, documentation, and communication skills Results-driven and self-directed, with the ability to manage a high volume of tasks daily Proficiency with case management systems and collections software Key Responsibilities: Manage and advance a portfolio of legal-stage accounts from pre-litigation through post-judgment Conduct consumer outreach via phone, email, and other approved channels to negotiate and secure resolutions Accurately document all account activity in compliance with internal policies and applicable laws Coordinate with attorneys and litigation teams to ensure timely movement of cases Meet or exceed monthly recovery targets while maintaining high-quality work standards What We Offer: Competitive compensation structure including base pay and performance incentives Supportive and professional team culture focused on measurable success Clear advancement pathways for high performers Standard Monday through Friday schedule (no weekends or extended hours) Location: Marietta, Ga This is an opportunity to bring your legal collections expertise into a performance-oriented environment where professionalism, compliance, and results are the standard. If you're ready to operate at the next level, we encourage you to apply.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Airliquidehr

    Collections representative job in Kennesaw, GA

    R10075283 Collections Specialist (Evergreen) (Open) Airgas is Hiring for an Accounts Receivable Specialist in Kennesaw, GA! We are looking for you ! Monday - Friday 8:00 - 5:00 This position requires the first 90 days to be worked in the office; a hybrid work arrangement may be possible after successful training. Recruiter Contact: Neelam Patel | *********************** | ************ (Call/Text) Airgas is seeking a skilled and motivated Collections Specialist to join our Business Support Center (BSC). In this role, you will be crucial in impacting operations, customer satisfaction, and financial health through a combination of customer service and financial responsibilities. This position requires a proactive approach to collections, strong customer service skills, dispute resolution and the ability to effectively manage a portfolio of customer accounts. ________________________Are you a MATCH? Key Responsibilities: Manage daily collection efforts for a portfolio of customer accounts. Prioritize the portfolio to maximize collection benefits. Lead the customer resolution process, liaison with internal stakeholders, and effectively communicate to support collection goals while ensuring best-in-class customer service. Recognize significant credit risks, identify potential credit problems, and escalate matters to the Accounts Receivable Supervisor and field contacts as needed. Address and investigate customer account errors and discrepancies, including issues related to billing and pricing. Utilize customer service skills to maintain positive customer relationships during collection efforts. Collaborate with field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager) and regional collections managers when necessary. Meticulously document all communications and follow-up efforts related to collection activities. Initiate appropriate follow-up action on returned mail and address discrepancies on customers' accounts. Required Qualifications: High school diploma or equivalent. Ability to problem-solve and quickly research solutions. Excellent organizational skills in time management and resource allocation. Ability to manage multiple priorities. Strong communication skills and attention to detail. Preferred Qualifications: A proven track record of success in prior collection roles and owning an AR portfolio. Commercial collection experience. Experience with SAP and/or ERP systems. Basic Excel experience. Bilingual (Spanish). ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Compass Revenue Solutions

    Collections representative job in Peachtree City, GA

    Job DescriptionDescription: The Collections Specialist is a vital member of the Compass Revenue Solutions. The Collections Specialist is under the supervision on the Director of Finance. The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the insurance payers. Essential Duties: Follow-up with payers to ensure timely resolution of all outstanding claims, via phone or online resources. Review and understand explanation of benefits, and/or remittances. Know where to locate all departmental guides, payer rules, templates and platforms. Work on correspondence denials received from clients, internal operations or portals. Maintain thorough identification and resolution of problematic claims. Utilize specialized knowledge of contracts, regulatory or contractual billings guidelines to determine an account's ability to pay after initial denial from payer. Analyze, identify and resolve issues causing payer payment delays. Identify root causes for claim denials, underpayments and document the action taken. Identify and notate duplicate billings, coordination of benefits, medical records or clinical documents needed from the payers to expedite payment of insurance claims. Communicate with AR Director and Team Lead in identification and resolution of denial trends, including timely escalation, and regular updates. Identify and communicate billing discrepancies to Team Lead and AR Director. Stay up-to-date and utilize available payer website tools for claim and remittance functions. Assist with special projects by utilizing excel spreadsheets, and the ability to communicate results. Communicate problems, questions and/or concerns to AR Director timely. Keep current knowledge of payer policy updates and internal billing policies and procedures. Prioritize workflow and work within deadlines. Meet productivity and quality standards as set by management. Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Fulfill other requests by AR Director, and/or Team Lead. Requirements:
    $30k-39k yearly est. 19d ago
  • Collections Specialist

    Mansfield Energy 4.2company rating

    Collections representative job in Gainesville, GA

    Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location. The Collections Specialist is responsible for minimizing risk to the company by resolving past due balances (debits and credits), monitoring credit holds, and making decisions to release or hold product and/or services based upon the parameters set forth by the Collections or Credit management teams. Additional responsibilities include collaborating with internal departments to resolve issues and reporting overall results to company stakeholders (internal and external). Responsibilities Past Due Balance Management and Reporting Own front-line collections, contacting customers regarding debit and credit balances beyond the due date Transmit any documentation needed to resolve past due balances Log all collection activity and relevant comments into the accounting system Provide metrics reporting (recorded) for balances 1 day past due and greater Ensure reporting is accurate and detailed Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed Communicate with internal customers to investigate and resolve debit and credit balances Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch Data Analysis Possess analytical skills to assimilate information making sound business decisions quickly and accurately Utilize all systems and programs to analyze data, and report results Possess knowledge of accounting and operations systems to determine and resolve any internal, set-up, contract, or billing issues Possess a general understanding of credit files, security options, and insured accounts Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits Understand when to escalate to management and sales to advise of cash flow issues and prevent holds Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters Possess a working knowledge of Excel including pivot tables and lookups Customer Service & Negotiation Maintain excellent customer relations through professional conduct and timely, accurate responses Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status Exhibit and encourage team spirit and collaboration Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage Customize communications and processes relative to both internal and external customers Initiative Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals Own personal and professional growth including being open to coaching and recognizing training opportunities to enhance performance and skills Develop prevention strategies to eliminate problems before they occur Plan before taking action to ensure that the most successful process is utilized Evaluate performance during the day and make appropriate adjustments to achieve goals Position Requirements Formal Education & Certification High School diploma or equivalency required Knowledge & Experience Must be fluent in English Proficiency in Microsoft Office Suite Intermediate proficiency in Excel including vlookups and pivot tables One-year minimum B2B collections experience or related skills required Qualifications and Characteristics Excellent organizational and time management skills Strong analytical and problem-solving skills Able to multi-task effectively and prioritize tasks according to the level of importance Excellent communication skills (both written and verbal) Self-motivated, self-starter with strong attention to detail Able to perform in a fast paced, team-oriented environment Ability to stay organized on multiple projects while performing accurate work Work Environment 40-hour on-site work week Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Benefits Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD) 401(k) plan with company match Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency Parental Leave Tuition Reimbursement Insurance Discount Programs Chaplain Program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $30k-39k yearly est. 27d ago
  • Collection Specialist

    Wesley Apartment Homes 3.9company rating

    Collections representative job in Sandy Springs, GA

    Wesley Apartment Homes (Sandy Springs) has established an in-house Collection Department to provide a dignified and effective means of collecting and recovering delinquent rent and charges from past residents. We are looking to grow our team with an experienced Debt Collector who desires to work in the 1st party environment. There is a steady pipeline of fresh accounts for our team members, with strong support from the apartment company to help maximize results. Salary ranges from $17-$19/hour (D.O.E) with opportunity for monthly bonuses and incentives! This is an in-office position (not remote). FT Position with working hours Monday thru Friday 9AM -6PM. If you are a well-organized, highly capable team player, with excellent customer service, poise, and determination, this is a great opportunity to use your knowledge and skill to achieve your potential. Key Responsibilities Responsible for assigned account portfolio, working closely with former residents and in-house property managers to resolve open balances in a timely and efficient manner. Initiate and follow up with a consistent plan of courteous communication, primarily by phone, email, fax and written correspondence. Analyze and resolve payment discrepancies. Document and maintain up to date credit and collections activities in our software Requirements Strong written and verbal communication skills; must be extremely tactful in order to effectively handle sensitive credit and collections issues. Commitment to problem solving and organized workflow Detail oriented and able to explain data. Ability to maintain composure under occasionally stressful situations. Flexible and adaptable to changing priorities. Ability to develop cooperative working relationships and internal and external contacts at all levels. Positive attitude with customer service approach. Experience working in a fast-paced, team environment. Minimum 1 to 3 years of customer service and/or collections/accounts receivable experience Commitment to follow appropriate laws, regulations and settlement guidelines including FCRA/FDCPE (certification a plus) Benefits: Medical, Dental, Vision, Short Term / Long Term Disability, Company paid Life AD&D Access to Flexible Spending Account (FSA) and Health Savings Account (HSA) Robust Employee Assistance Program (EAP) 401k Large Apartment Discount Generous Paid Time Off (PTO) Package Paid Holiday's And much more! To apply, please submit a current resume. Wesley Apartment Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salary Description 17.00 - 19.00/hr
    $17-19 hourly 27d ago
  • Branch Collections Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Collections representative job in East Point, GA

    At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $30k-39k yearly est. 16d ago
  • Collections Specialist

    Servpro of Douglasville/Carrollton/Troup-Coweta Counties

    Collections representative job in Villa Rica, GA

    Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Collections Specialist Do you love working with numbers? Do you want to be the driving force behind increasing profits of a growing company? Then, dont miss your chance to join our Franchise as a new Collections Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened! Our franchise is seeking someone who is great on the phone, has excellent accounting skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow. Primary Responsibilities Calling customers to obtain payments Posting customer payments by recording checks, and credit card transactions Updating receivables by totaling unpaid invoices Maintaining records of invoices, debits, and credits Resolving collections by examining customer payment plans and payment history Keeping organized and detailed documentation of all correspondence with customers Handling customer disputes in regards to payments or invoicing Handling all Liens and documentation of such records Position Requirements 1+ year(s) of experience with QuickBooks Pro (most recent versions) and Microsoft Office Suite 1+ years of experience with bookkeeping and collection activities Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Bilingual, is preferred but not necessary Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Very self-motivated and goal-oriented multi-tasker Capability to work in a fast-paced, team-oriented office environment Ability to learn new software, including Xactimate and proprietary software Ability to successfully complete a background check subject to applicable law Hours 40 hours/week, flexible to work overtime when required, varying between 8 a.m. and 5 p.m. Pay Rate Competitive pay based on experience. SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is an EOE M/F/D/V employer Each SERVPRO Franchise is Independently Owned and Operated
    $30k-39k yearly est. 18d ago
  • Customer Service Representative

    Insight Global

    Collections representative job in Marietta, GA

    FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation M-F (8-4pm) 6-month contract to hire Required Skills & Experience • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • At least 1 year of customer service experience • 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Job Description: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day to Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Compensation: $19.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $19.5 hourly 1d ago
  • Billing Coordinator

    City of Roswell, Ga 4.0company rating

    Collections representative job in Roswell, GA

    City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Billing Coordinator Department: Finance Pay Grade: FLSA Status: Non-Exempt Job Code: F370 JOB SUMMARY The purpose of this classification is to perform complex administrative, technical, and analytical duties related to utility, property tax, and general billing operations for the City. The position is responsible for maintaining accurate customer accounts, ensuring timely billing and collections, reconciling payments, and preparing monthly and annual reports for management review. The Utility and Tax Billing Coordinator works closely with Accounting, IT, and other departments to ensure compliance, data accuracy, and efficiency across billing systems and revenue collection processes. ESSENTIAL JOB FUNCTIONS * Administers all aspects of the City's utility, property tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections. * Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other City revenue programs. * Reviews account data for accuracy, performs reconciliations, and ensures compliance with established billing schedules, rates, and accounting standards. * Coordinates with Resident and Business Services, Public Works, and other departments to process service orders, meter changes, and rate updates. * Processes billing adjustments and credits; ensures accuracy of rates, service codes, and account balances. * Reviews property tax digest updates and ensures correct assessment, exemption, and supplemental billing. * Coordinates bill printing and distribution with third-party vendors; reviews samples for accuracy and authorizes release. * Oversees returned payments, NSF checks, and related account corrections; applies service charges and initiates follow-up with customers. * Manages collection effortsfor delinquent utility, tax, and other City receivable accounts: * Prepares collection notices and payment arrangements; * Monitors aging reports and payment activity; * Coordinates with Finance and Legal on outstanding balances and lien processing; * Provides customer support and negotiates payment solutions while maintaining compliance with City policies. * Compiles and analyzes monthly billing, collection, and reconciliation reports for inclusion in the Finance Department's Monthly Business Review. * Prepares annual billing and collection summaries for audit, ACFR reporting, and performance tracking. * Supports management with forecasting, variance analysis, and trend identification related to revenues, delinquencies, and consumption. * Assists with testing, validation, and process improvements during system upgrades or software implementation. * Maintains accurate and complete records of account activity, adjustments, and correspondence. * Provides high-quality customer service, responding promptly to inquiries, billing questions, or disputes. * Performs other related duties as assigned. MINIMUM QUALIFICATIONS Education and Experience: Requires a high school diploma or GED; supplemented by three (3) years of progressively responsible experience in utility billing, property tax, or general billing and collection functions within a municipal or governmental setting. An associate degree in Accounting, Finance, Business Administration, or a related field is preferred. Licenses or Certifications: * None required; certification in governmental accounting, revenue collection, or utility billing preferred. Special Requirements: * None Knowledge, Skills and Abilities: * Knowledge of municipal utility billing, property tax, and general billing practices, procedures, and regulations. * Knowledge of accounting principles and best practices for financial reconciliation and cash handling. * Skill in preparing, reviewing, and balancing complex billing and collection reports. * Proficiency in Microsoft Excel, financial software, and data analysis tools. * Strong analytical, research, and problem-solving skills to resolve discrepancies or account issues. * Excellent organizational skills and attention to detail, with ability to manage multiple deadlines. * Ability to prepare clear and concise financial and operational reports for management review. * Ability to work collaboratively with other departments, financial institutions, and external vendors. * Strong customer service and communication skills, with professionalism in handling sensitive financial matters. * Ability to maintain confidentiality and integrity in all fiscal operations. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate colors or shades of colors, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.
    $39k-49k yearly est. 18d ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Kennesaw, GA

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************
    $33k-49k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Roswell, GA?

The average collections representative in Roswell, GA earns between $24,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Roswell, GA

$31,000
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