Collections representative jobs in Saint Paul, MN - 623 jobs
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Collections Representative
Customer Service Representative
Collections Specialist
Collector
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Cash Application Specialist
Loan Services Representative
Group Billing Coordinator
Accounts Receivable Analyst
Senior Billing Analyst
Collection Agent
Billing Specialist
Customer Service Representative
Russell Tobin 4.1
Collections representative job in Saint Paul, MN
Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN
Employment Type: Contract
Pay rate: $23-$25/hr
Responsibilities:
Provide exceptional customer service to investment clients
Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries
Perform accurate and timely data entry related to transactions and account updates
Process new account applications in compliance with regulatory standards
Maintain detailed and accurate records
Coordinate with internal teams to resolve operational or account-related issues
Support overall operational efficiency during the brokerage conversion
Requirements:
High school diploma or equivalent
Relevant experience in a contact center or customer service environment
Proven reliability and strong commitment to excellent customer service
Strong telephone, verbal, and interpersonal communication skills
High attention to detail with the ability to follow procedures independently
Proficient in Microsoft Office and general computer navigation
Prior banking or financial services experience preferred
Client registrations (past or present) a plus
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$23-25 hourly 4d ago
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Property & Casualty Insurance Customer Service Representative
Farmers Union Agency 4.6
Collections representative job in Saint Paul, MN
We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn.
Responsibilities
• Assist clients with auto, home, commercial and farm P&C insurance questions
• Make policy changes, process renewals, and handle cancellations
• Explain coverage, billing, and policy documents in a clear, friendly way
• Issue ID cards, certificates of insurance, and other policy requests
• Work with insurance carriers to resolve client needs
• Keep client information accurate and up to date
• Spot opportunities to help clients with additional coverage and refer them to licensed producers
• Deliver excellent customer service by phone and email
• Assist the Licensed Agent/Producer in operating and growing their business.
Qualifications
• Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience
• Strong communication and organization skills
• Comfort using computers and learning new systems
• Ability to manage multiple tasks and stay detail-focused
• Active Property & Casualty license or able to obtain within 60 days.
What We Offer
• Health, dental, vision, life, and LTD insurance
• 401(k) with employer match
• Bonus based on performance
• Flexible Schedule
• Paid time off and holidays
• Supportive, collaborative work environment
• Opportunities for growth, training, and leadership in shaping agency operations
$31k-39k yearly est. 2d ago
Customer Service Representative (28870)
Dahl Consulting 4.4
Collections representative job in Golden Valley, MN
Title: Customer Service Representative
Job Type: Contract (6 months)
Compensation: $20.00 - $25.00 per hour
Industry: Food & Beverage Manufacturing
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About the Role
Our client, a long-established provider of analytical, chemistry, microbiology, sensory, and shelf-life testing services to the food industry, is seeking a Technical Customer Service Representative to support its fast-paced, small business division. This organization has served leading food companies for decades and is recognized for its accuracy, quick turnaround, and high-quality service. This role supports external customer interactions, ensures an excellent client experience, and works closely with internal teams including Sales, Sample Handling, Quality, Lab Analysts, and Scientists.
Job Description
In this role, you will deliver customer excellence by managing expectations, responding to technical inquiries, and serving as a liaison between customers and internal teams. You will support large accounts, help resolve issues, and assist with digital, marketing, and continuous improvement initiatives. Responsibilities include:
Customer Service
Respond to customer inquiries via phone or email within 24 business hours, including questions on service capabilities, result status, and interpretation.
Manage customer complaints, escalations, and resolution processes.
Handle all portal and order-related questions and troubleshooting.
Provide empathy and clear communication during customer turndowns (e.g., sample matrix issues or expectation updates).
Generate testing quotes and produce Mock Nutrition Facts Panels using Genesis software.
Submit rerun and additional testing requests through LIMS.
Schedule customer conference calls as needed.
Build new customer profiles and update existing accounts in LIMS.
Monitor the Customer Service Dashboard in LIMS, including analyst notes and action items.
Ensure timely delivery of results and send preliminary reports when required.
Coordinate with approvers to finalize reports.
Pull historical data upon request and document all communication in Salesforce.
Assist with customer information review in Echo as time allows.
Report weekly updates on submission trends and communication metrics.
Account Management
Manage ongoing client communications to drive satisfaction and address service-related issues that require escalation.
Own large or specialty projects for assigned accounts.
Develop a strong understanding of the organization's testing capabilities and apply that expertise to customer needs.
Collaborate closely with Sales to support QBRs and sales initiatives within assigned accounts.
Qualifications
Required
1+ year of experience in retail, customer service, or account management in any industry; laboratory or science exposure is a plus.
Bachelor's degree (science-related preferred, but all fields accepted).
Proficiency in Microsoft Office.
Strong time-management and prioritization abilities.
Excellent interpersonal, communication, and business management skills.
Ability to influence and navigate within a matrixed environment.
Strong team orientation.
Preferred
Previous analytical laboratory experience.
Exposure to LIMS systems.
Knowledge of current trends and techniques in the laboratory or food testing industry.
Demonstrated ability to build strong client relationships and maintain rapport.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
$20-25 hourly 2d ago
B2B Customer Service Representative ($50-60K)
Ultimate Staffing 3.6
Collections representative job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$50k-60k yearly 2d ago
Sr. Analyst, Billing - NPI
Element Vehicle Management Services 4.8
Collections representative job in Minneapolis, MN
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
Element needs a dynamic and results driven analyst to help support strategic client billing. The role exists to contribute to the New Product Introduction organization by ensuring billing processes are efficient, accurate, and compliant. The ideal candidate likes to ask questions, probes answers, and enjoys learning while supporting the Armada Last Mile Rental team and managing to deadlines on a scheduled cadence.
What You'll Do
Assist BPS staff when needed to ensure accurate billing outcomes.
Work cross-functionally with IT and Operations to develop new products, solutions, and resolve system-created variances.
Execute, review, and analyze outputs from multiple billing validation models.
Support and deliver on SOC-1 compliance requirements for related processes.
Provide analysis and reporting support during monthly billing processes and month-end reporting.
Retrieve and analyze data using Excel and other data management and BI systems.
Ensure billing accuracy prior to invoice creation in partnership with NPI and Billing teams.
Create reports to support process management and operational consistency.
Identify process improvements and provide recommendations to leadership and business teams.
Basic Qualifications
Bachelor's degree or equivalent business experience.
5 years of finance and data analysis experience.
General business and sound financial knowledge.
Ability to balance multiple deadlines and competing priorities.
Strong written and verbal communication skills.
Preferred Qualifications
Experience in leasing or rental industry billing, financial operations, or customer-facing finance roles.
Advanced Microsoft Excel and data skills including lookups, Pivot Tables, Power Query, DBeaver, and SQL.
Strong organizational, analytical, and problem-solving skills with the ability to ask probing questions.
Ability to influence others with diplomacy and maintain strong customer service relationships.
Experience implementing and adapting to process and system changes.
Location: Hopkins, MN
The hiring base salary range for this position is $75,500 - $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to
*********************************
or call **************.
Know Your Rights: Workplace discrimination is illegal
$75.5k-103.8k yearly Auto-Apply 22d ago
Consumer Loan Servicing Representative
Blaze Credit Union
Collections representative job in Saint Paul, MN
Full-time Description
Role: Consumer Loan Servicing Representative performs a variety of support duties including assisting members and employees with questions regarding lending products and services by phone, messages, chats, and email. Weekly schedule includes Saturday rotation.
Job Type: Full-time, on-site at our office in St Paul, MN
Major Duties and Responsibilities
Answers incoming phone calls and chats about servicing current consumer loans
Assists members by taking payments over the phone through SWBC
Assists members with payment options, set up and changes
Completes requests for payment reversals/recasts
Initiates Payment Deferral Program requests
Collects and reviews proof of insurance for auto loans
Assists members with CPI placement and waivers
Provides pay-offs for members and third parties
Completes Letters of Guarantee requests for insurance companies
Gathers loan information and files Gap and CUNA claims
Assists members with questions on loan products, promotions, and offers
Completes Q2 digital banking messages
Performs other duties as assigned to support effective department operations
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze's Core Value's: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back
Regular and predictable attendance
Perform other duties as requested
Requirements
Experience/Education/Certifications/Licenses
Minimum high School degree or equivalent
Minimum 1-year financial institution experience
Customer Service experience preferred
Demonstrated Knowledge
Strong verbal and written communication skills
Computer skills including Microsoft products
Knowledge of DNA core financial platforms desire
Ability to work in a fast-paced environment and manage multiple tasks
Communication Skills
Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified.
Physical Requirements
Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs.
Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The salary range for this position is: $22.53 - $24.50. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
Salary Description $22.53-$24.50
$22.5-24.5 hourly 28d ago
Cash Application Specialist
Creative Financial Staffing 4.6
Collections representative job in Blaine, MN
The Cash Application Specialist plays a critical role in the financial operations of our organization, ensuring timely and accurate posting of customer payments. This position is responsible for processing incoming payments, resolving discrepancies, and maintaining precise records. The ideal candidate will have a keen eye for detail, strong analytical skills, and a commitment to maintaining financial accuracy.
Key Responsibilities:
Payment Processing:
Accurately apply daily cash receipts (checks, ACH, wire transfers, and credit card payments) to customer accounts.
Post payments to appropriate invoices in the accounts receivable system.
Ensure timely and accurate recording of all transactions.
Reconciliation:
Reconcile the daily cash application activities with bank statements and internal records.
Investigate and resolve discrepancies between bank deposits and the cash application system.
Customer Account Management:
Monitor and manage unapplied cash and credit balances.
Communicate with customers to resolve payment issues and discrepancies.
Coordinate with the collections team to ensure accurate account statuses.
Reporting:
Generate and distribute cash application reports to management.
Assist in preparing month-end and year-end financial reports.
Process Improvement:
Identify and implement improvements to the cash application process.
Participate in system upgrades and testing as needed.
Ensure compliance with company policies and accounting regulations.
Qualifications:
Education:
Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
Experience:
Minimum of 2 years of experience in cash application, accounts receivable, or a related financial role.
Experience with accounting software and ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
Skills:
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office, especially Excel.
Excellent communication and interpersonal skills.
High level of accuracy and attention to detail.
Ability to work independently and as part of a team.
Other Requirements:
Ability to handle sensitive and confidential information.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Work Environment:
Standard work hours are Monday through Friday, 8:00 AM to 5:00 PM, with occasional overtime as required
Our environment is a hybrid work model, with 3 days in office per week required for all candidates
Compensation
$54,000 - $63,000/year
#ZRCFS
$54k-63k yearly 1d ago
Patient Care Supervisor (House Supervisor)
Mayo Clinic 4.8
Collections representative job in Red Wing, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
The Patient Care Supervisor (PCS):
+ is accountable for the coordination of patient care across the continuum of services.
+ supervises all nursing staff and daily clinical and administrative functions, including coordination of patient admissions, staffing management, and providing 24/7 medical center leadership and supervision in the absence of departmental and administrative leadership.
+ promotes professional and collaborative relationships among the nursing personnel, medical staff, administrative staff, and patients and families.
**Qualifications**
Graduate of an associate's or baccalaureate nursing program.
Associate's degree graduates must provide documented evidence of program completion of their baccalaureate degree in nursing within 5 years from the last day of the month of their RN start date.
Three years of clinical experience as an RN in an acute care setting is required.
Must be highly professional with excellent leadership, organizational, clinical and interpersonal skills.
**Additional Qualifications:**
Preferred Experience:
+ 5 years acute care RN
+ Advanced clinical nursing skills
+ Leadership/supervision/charge RN
+ Staffing management
+ Census/bed management
+ Labor/Bargaining unit
**License or Certification:**
Upon hire:
+ Current/Active Minnesota RN license
+ Current Basic Life Support (BLS)
Within 6 months of hire:
+ Advanced Cardiac Life Support (ACLS)
+ Neonatal Resuscitation Protocal (NRP)
+ Pediatric Advanced Life Support (PALS)
+ Trauma Nursing Core Curriculum (TNCC)
**Exemption Status**
Nonexempt
**Compensation Detail**
$48.06 - $72.17 / hour
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
60
**Schedule Details**
12-Hour Day/Night Shifts; Holiday Rotation
**Weekend Schedule**
Every 3rd Weekend
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Elizabeth Brownewell
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
$48.1-72.2 hourly 60d+ ago
Patient Care Supervisor - SICU
Fairview Health Services 4.2
Collections representative job in Minneapolis, MN
This Leadership position will be responsible for management of the Critical Care Flex Team (aka Critical Care Float Pool) & the Critical Care Flyers and their day-to-day operations, reporting to the SICU Nurse Manager. This position is responsible for assisting the Manager/Director with department operations. This includes supervision of personnel and projects as delegated, including but not limited to human resources management, nursing practice, quality and safety, regulatory compliance, finance and other operational accountabilities
Responsibilities
* Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization.
* Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.
* Prioritizes assignments to assure timely, productive, and efficient use of resources.
* Assists NM to manage equipment inventory and supply management within operational budget.
* Collaborates with Nursing, Provider leadership and other stakeholders to implement and evaluate standards of practice.
* Collects and analyzes quality data and utilizes process improvement methodology to insure deliver of safe and quality patient care.
* Assists with department change and acts a change agent in of system change, procedure change and process changes.
* Demonstrates skills/abilities in provision of patient care
* Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.
* Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives.
* Assists Manager/Director with human resources management to achieve quality service and positive employee relations.
* Ensures compliance with organizational policies and procedures.
* Advocates for patient, family and staff needs.
* Drives improvement activities that promote patient centered care and positive customer experience.
* Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency.
* Promotes a culture of high employee engagement, professional development, nursing education and research.
Required Qualifications
* Bachelors Degree in Nursing
* 2 years ICU nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role.
* MN Registered Nurse (RN) License Upon Hire
* Basic Life Support (American Heart Assoc or Red Cross)
Preferred Qualifications
* M.A./M.S. in nursing, health care administration, business administration or related field.
* 3 years or more ICU nursing experience
* Acute Care hospital leadership experience
* ANCC or AONL Certification
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$33k-57k yearly est. Auto-Apply 4d ago
Billing Coordinator/Administrative
Manpowergroup 4.7
Collections representative job in Albertville, MN
**Our client, a professional services organization, is seeking a Billing Coordinator to join their team. As a Billing Coordinator, you will be part of the Finance Department supporting contract billing operations. The ideal candidate will have attention to detail, strong organizational skills, and effective communication, which will align successfully in the organization.**
**Job Title:**
Billing Coordinator
**Location:**
_MN, Albertville_
**Pay Rate:**
$ 24.14 / Hourly
**What's the Job?**
+ Review and analyze contracts to identify billing specifics, amendments, and escalation provisions.
+ Enter contracts, amendments, and rate escalations into the billing system.
+ Produce monthly invoices for fixed and variable billing components.
+ Reconcile general ledger accounts associated with the billing process.
+ Coordinate with project teams to obtain data, approvals, and resolve billing-related inquiries.
**What's Needed?**
+ Experience performing professional accounting duties within billing processes.
+ Ability to understand accounting and budget processes, internal controls, and bookkeeping procedures.
+ Knowledge of automated accounting systems such as PeopleSoft, SAP, Coupa, and related platforms.
+ Strong attention to detail, organization, and ability to manage multiple tasks.
+ Typically 3-5 years of related experience or equivalent background demonstrating capability.
**What's in it for me?**
+ Medical insurance
+ Dental insurance
+ Disability insurance
+ Life insurance
+ Weekly Payment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
$24.1 hourly 57d ago
Collections Specialist
Research & Diagnostic Systems
Collections representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$24.40 - $33.55
Position Summary
The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager. The role will also involve account reconciliation of outstanding items/payments and other duties as assigned.
Position Details
Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude.
Provides B2B collections training to Collections Team as needed.
Provides backup support to Collections team members as needed.
Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts.
Performs collection activities in accordance with corporate policies and procedures.
Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts.
Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc.
Submits invoicing through customer portals as required.
Participates in monthly review of account portfolio with Credit Manager.
Performs other duties as assigned.
Essential Functions
Strong time management skills with ability to consistently meet deadlines
Strong knowledge of B2B collection techniques, practices, and regulations
General knowledge of general B2B credit principles and regulations
Good communication and organizational skills
Displays professionalism, quality service and a “can do” attitude to both internal and external contacts
Ability to build and maintain effective work relationships across functional areas
Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
Qualifications
Minimum of 5 years previous and recent B2B collections experience is required.
High School Diploma or GED is required; 2-year college degree or higher is preferred.
Basic Excel experience is required; Intermediate Excel experience is preferred.
The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AX
Education and Experience
The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
Knowledge, Skills, and Abilities:
Ability to act independently.
Ability to plan, organize and multi-task to complete assignments in an efficient manner.
Ability to communicate professionally, both oral and written.
Ability to pay attention to details and perform at a high level accuracy.
Ability to work independently and with a team.
Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.)
Why Join Bio-Techne:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
$24.4-33.6 hourly Auto-Apply 54d ago
Billing Specialist
Sgs Consulting 4.1
Collections representative job in Eden Prairie, MN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications
• Verifiable High School diploma or GED is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-45k yearly est. 1d ago
COLLECTOR
Messerli & Kramer P.A 4.1
Collections representative job in Minneapolis, MN
Job DescriptionDescription:
***$1,000 Sign-on Bonus After Successfully Completing 90 Days***
***NO WEEKENDS***
***Veterans Strongly Encourage to Apply***
$19/hour base, plus monthly bonus:
*$600 starting monthly Bonus Guarantee while on Training Ramp Up Plan, equates to $22.46/hour*
*After Training Ramp Up, Average Collectors earn between $1,200-$2,400 in monthly bonuses, equates to ~$29.38/hour*
*High Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses, equates to ~$44.96/hour*
Summary:
Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential.
Essential Functions and Duties:
Communicating with Consumers via phone
Basic skiptracing
Negotiating repayment of debts according to firm/client standards
Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions
Accurately enter data into database & tracking system
Review consumer files, keeping confidentiality at the highest level
Benefits & Perks Include:
Medical, Dental, & Vision Insurance
HSA & FSA Accounts
401K, with 4% company contribution (after 1 year of service)
Paid time off (17 days per year)
Paid holidays off (7 days per year + a floating holiday)
Company Paid Life Insurance
Employee Assistance Program
Building amenities include: Free parking, onsite restaurant, & onsite free gym
Collections Bonus:
Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month.
Requirements:
Required Education & Experience:
High School Diploma/GED
1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required
Competencies:
Excellent communication and people skills
Organized, self-motivated, and goal-oriented
Ability to manage stressful situations while maintaining composure
Ability to be confident and engaging as well as polite and compassionate
Attention to detail and ability to reason and think quickly when negotiating
Working knowledge of MS Office
Bilingual (English/Spanish) is a plus, but not required
Work Environment and Physical Demands:
This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements.
All applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A.
Wage Disclaimer: The starting wage for this position is $19.00/hour + monthly bonuses. The wage range for this position is $19.00/hour to $24.00/hour + monthly bonuses.
About Us:
The Collection Division of Messerli Kramer, located in Plymouth, Minnesota, is one of most respected law firms in the legal collections industry. Practicing in nine states and supported by nearly 290 employees within our division, we are a leader in our field and large by industry standards. As a well-established firm, we have built a reputation for consistency, reliability, and long-term client partnerships-making us a stable, long-term employer. Our approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients. This people-first philosophy is a core part of our culture and something we are proud to stand behind.
Reference Titles:
Customer Service Representative
Account Manager
$19-24 hourly 3d ago
Collections Specialist I - Phlebotomist
Memorial Blood Centers
Collections representative job in Saint Paul, MN
Responsibilities This position involves donor screening, customer service, and whole blood collection. All protocols are clearly documented and taught using inclusive and recurring training sessions. A phlebotomist in this position might work at a fixed donor center location or at various community sites via mobile blood drives and will work with a variety of donors each shift.
Schedule: Variable schedule. Monday - Friday with rotating weekends. Hours between 6am - 8:30pm.
Location: To support area blood drives and donor centers around the Twin Cities (training at the St. Paul center).
Job Responsibilities:
Assess and document vitals of presenting donors to determine eligibility. Perform blood collection (phlebotomy) in accordance with applicable policies and safety procedures. Provide excellent customer service and pre/post donation care as needed. Assist with the setup of community blood drives including the safe loading/unloading of mobile units. Perform cleaning tasks, including equipment cleaning. Ensure accuracy, acceptability, and completeness of documentation to prevent loss of units. Attend and participate in staff meetings and trainings.
The hourly rate for this position is $19.53 - $21.03/hr. (including applicable shift differentials)
IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.
Qualifications
* High school diploma or equivalent
* Valid driver's license required
* Local travel. Must have reliable transportation to and from work assignments
* Ability to stand for long periods and lift and/or move up to 40 pounds
* Willingness to work a variety of shifts
* Preferred: Specialized training beyond high school such as phlebotomy, nursing assistant, medial assistant, EMT or one year of college coursework
Overview
Founded in 1948, Memorial Blood Centers have served Minnesota and Wisconsin for more than 75 years, delivering more than 125,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. MBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. MBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit mbc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.
$19.5-21 hourly Auto-Apply 18d ago
Collections Specialist
Mindlance 4.6
Collections representative job in Saint Paul, MN
his position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH
Review account adjustments
Resolve client discrepancies and short payments
Monitor and maintain assigned accounts
Additional Information
Pushkaraj Hachibatti | Mindlance, Inc. | Office-
************
$34k-41k yearly est. 1d ago
Collection Agent
Diversified Adjustment Service Inc. 3.5
Collections representative job in Coon Rapids, MN
Skills Needed:
Remain calm and patient under pressure
Read, write, and speak the English language
Sit and type for extended periods of time
Negotiate account resolution
Communicate and listen effectively/efficiently
Deal with conflict
Be assertive without being aggressive
Comply with State and Federal regulations
Must have a High School Diploma or GED
Must be able to pass a drug test and full background check
Requirements:
No Collection experience required
Must be able to commute to our corporate office in Coon Rapids, MN for onsite training
Flexible Scheduling: 8:00am-8:00pm Monday-Thursday | 8:00am-5:00pm Friday
Paid holidays | No weekends | Full Benefits Package
Compensation Package Includes:
Monthly incentives and performance contests
Medical, Dental, Vision and Life Insurance
Health Flexible Spending Account
Earned Time Off (ETO) + Paid Holidays
401(k) Savings Plan with a generous company match
Paid Training
$2000 sign-on bonus
$27k-42k yearly est. Auto-Apply 60d+ ago
Collector
Cadex
Collections representative job in Maple Grove, MN
Who you are:
Entry-Level Collections Specialist - $50k-$60k First Year, No Experience Needed, In-Office Role with Bonuses No experience? No problem. Join a winning team in a professional office setting where hard work pays off. At Cadex, you'll earn a base hourly rate plus bonuses with realistic first-year compensation of $50k-$60k.
Flat hourly rate of $17.31 plus guaranteed monthly bonus of $500, with uncapped bonus potential beyond that based on success (we estimate $50k-60k for successful candidates in the first calendar year)
Career path to six-figure earnings, all leaders started in this role and grew, gaining bigger quotas and bonuses
No experience required! Just reliability, ambition, and motivation to succeed
In-office role with direct coaching and mentorship plus paid training: we'll teach you everything you need
B2B (business to business) accounts only: professional clients and accounts payable departments, not individuals and never medical, credit card, or personal accounts
What else we offer:
Monday through Friday day shift - no nights or weekends
Comfortable and safe location with ample and free parking
Facilities with a free gym and basketball court
A global company with cross training and transfer opportunities
Medical and dental, 80% single and 60% family covered by Cadex
401(k) with a 4% match (100% of your first 3% and 50% of your next 2%)
Company paid life insurance and long term disability insurance
Generous PTO/sick leave along with other paid emergency leave options
6 weeks of partial salary for parental leave
Stable and professional office and work environment
All computer equipment and tools required
Who thrives here?
Reliability, showing up on time and consistent attendance
Goal-driven professionals motivated by performance-based bonuses
Individuals eager to learn new skills and build a career path in a supportive environment
Comfort on the phone with the ability to ask for payment and negotiate
Professionals with excellent communication and problem-solving skills
What you'll do:
As Collection Service Representative (collector), you will be contacting our clients' customers to find solutions on accounts that are in arrears, to identify potential credits or disputes, and to follow up with the customer on a regular basis.
The ideal candidate will be responsible for managing and ensuring timely collection of outstanding debts and maintaining positive relationships with clients. This role requires a high level of persistence and excellent communication skills to effectively negotiate payment terms and resolve disputes.
You must have:
A high school diploma or GED
Reliable transportation
Punctual and reliable attendance
Basic computer skills and typing
We don't require extensive experience, if you have the right soft skills. We process reference checks and background checks on all selected candidates.
If you are interested, we'd love to hear from you. Click apply now or continue reading for the full .
Work location and hours: Onsite in Maple Grove, MN.
This position will work CST/CDT hours, 8-hour days, within the range of 7am to 4pm, 40 hours per week. We are closed on Saturday and Sunday.
OTHER JOB DUTIES
This position will perform other duties as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice.
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities
TRAVEL
No travel is expected for this position
WORK ENVIRONMENT
This job operates either in an office setting work environment. This role may routinely use standard office equipment such as computers, headsets, telephones, photocopiers/printers, and related. The noise level in the office setting is limited to quiet and the work environment noise level will vary based on the individual's remote work environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear and work with others through verbal and written contact. This is a largely sedentary role; however the employee is occasionally required to stand, walk, use hands, and reach with hands and arms. Specific vision abilities required by this job include general seeing and close vision. Repetitive motion is frequently required through typing and computer mouse usage. Mental requirements include simple and complex reading, simple and complex writing, memorization, analyzation, perception/comprehension, decision making, planning, independent action, and planning.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
EEO STATEMENT
Cadex provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status.
Qualifications
COMPETENCIES
Ability to work in a team-based environment in shared tasks and projects
Professional demeanor
Proficient written and verbal communication skills
Proficient comprehension skills
Time management and organizational skills
Basic math skills
Proficient telephone skills
Proficient in MS Office
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or general education degree (GED)
$50k-60k yearly 17d ago
Collector
Blaze Credit Union
Collections representative job in Saint Paul, MN
Full-time Description
Blaze is currently hiring for a Collector in our Collections department. The Collector will carry out all collection activities for the credit union to minimize delinquency.
At Blaze we focus on people, not profits. As a member of our team, you will be working with a diverse and experienced group of people dedicated to helping members meet all their financial needs. Along with helping members reach their goals, Blaze has created a work environment where associates can advance their personal career through promotion, transfers, and branch growth.
Work Type: Full-time, on-site at our Empire office in St. Paul, MN
Work Location: 111 Empire Drive, St Paul MN 55103.
Major Duties and Responsibilities
Responsible for all collection activities for the credit union.
Responds to all member and employee questions regarding collection accounts/items.
Works to collect on all delinquent loans and accounts.
Works with members to offer suggestions and/or future steps to remedy collection items.
Obtains payment agreements for all past due loans and accounts and follows up when necessary.
Handles all bankruptcy filings.
Arranges for repossessions and other legal action as required.
Prepares delinquent accounts and loans for either repossession, further legal action, or placement with collection agencies.
Assists in preparing delinquency reports and ensuring accuracy of information.
Handles the resolution of all credit reporting disputes.
Keeps abreast of all related federal and state collection laws, bankruptcy laws, etc. and advises management on the impact of any related changes.
Evaluates present collection methods and offers suggestions to improve efficiencies to further minimize loss to the credit union.
Maintains timely and regular attendance to meet member needs.
Easily adapts to change and embraces new ideas.
Prioritizes and manages multiple demands.
Models Blaze GPS core values and service expectations.
Meets scorecard performance goals.
Adheres to all current and/or future policies, procedures, and guidelines.
Assumes all duties as assigned by management.
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze's Core Values: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back
Regular and predictable attendance
Perform other duties as assigned to support effective department operation
Requirements
Experience/Education/Certifications/Licenses
High School degree or equivalent
Minimum of one (1) to two (2) years' experience in collections
Experience in bankruptcy and debt restructuring preferred
Demonstrated Knowledge
Intermediate knowledge of collections best practices, procedures, and regulations
Verbal and written communication skills and well organized
Intermediate knowledge of Microsoft Office a must
Able to perform basic mathematical calculations
Working knowledge of Microsoft Office products
Basic math skills
Multi-tasking ability
Communication Skills
Ability to interact/respond to members/staff politely based on a general 'script'; written communications are templated.
Physical Requirements
Ability to sit for long periods; answer calls; operate computer; limited travel.
Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
The salary range for this position is: $25.20-28.50/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
Salary Description $25.20-28.50/hour.
$25.2-28.5 hourly 5d ago
Accounts Receivable
Creative Financial Staffing 4.6
Collections representative job in Circle Pines, MN
Job Title: Accounts Receivable Specialist Industry: Construction
We are seeking an experienced Accounts Receivable Specialist with a strong background in the construction industry to join our finance team. This role is responsible for managing the full cycle of accounts receivable, including billing, collections, payment application, and maintaining accurate records. The ideal candidate will have prior experience working in construction accounting, with knowledge of progress billing, and project-based invoicing.
Key Responsibilities:
Generate and process invoices, including progress and milestone billing, in accordance with project contracts.
Track and monitor accounts receivable balances to ensure timely collection of outstanding payments.
Apply customer payments accurately and reconcile accounts.
Prepare and distribute aging reports, highlighting delinquent accounts for follow-up.
Communicate with clients, project managers, and internal teams regarding billing discrepancies, payment status, and documentation requirements.
Assist with month-end close by providing accurate receivables data and supporting schedules.
Maintain organized and up-to-date customer files and project billing records.
Support audits and provide documentation as needed.
Qualifications:
2+ years of accounts receivable experience
Strong knowledge of construction billing practices is preferred, but not required
Proficiency in accounting software (experience with construction ERP systems a plus)
Excellent attention to detail, organizational skills, and ability to manage multiple priorities
Strong communication and customer service skills for client and project team interactions
Proficient in Microsoft Excel and other MS Office applications
Education:
Associate's degree in Accounting, Finance, or related field preferred; equivalent work experience will be considered
Work Model:
100% in office
Standard business hours (730a / 8a start time)
Compensation:
$24-$34/hr based on experience
$24-34 hourly 1d ago
Collections Specialist
Research & Diagnostic Systems
Collections representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
osition Summary
The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Collection Specialist is also responsible for new customer credit approval up to a maximum of $10,000, approval of pending orders being held due to credit hold or credit limit issues, account reconciliation of outstanding items/payments, and other duties as assigned.
Position Details
Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude.
Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts.
Performs collection activities in accordance with corporate policies and procedures.
Processes new customer credit applications and approves new accounts up to a maximum credit limit of $10,000.
Reviews current order holds for release or additional action(s) required by Customer and/or Company to promote order release.
Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts.
Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc.
Submits invoicing through customer portals as required.
Completes monthly reporting of past due accounts as identified by Credit Manager.
Participates in monthly review of account portfolio with Credit Manager.
Performs other duties as assigned.
Essential Functions
Strong time management skills with ability to consistently meet deadlines
Strong knowledge of B2B collection techniques, practices, and regulations
General knowledge of general B2B credit principles and regulations
Good communication and organizational skills
Displays professionalism, quality service and a “can do” attitude to both internal and external contacts
Ability to build and maintain effective work relationships across functional areas
Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
Qualifications
Minimum of 2 years previous and recent B2B collections experience is required.
High School Diploma or GED is required; 2-year college degree or higher is preferred.
Basic Excel experience is required; Intermediate Excel experience is preferred.
Education and Experience
The position requires a minimum of two years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
Knowledge, Skills, and Abilities:
Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.)
Why Join Bio-Techne:
We offer competitive wages along with extensive benefits for employees and their families.
We invest in our employees' financial futures through retirement programs and an employee stock purchase plan.
We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
How much does a collections representative earn in Saint Paul, MN?
The average collections representative in Saint Paul, MN earns between $26,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Saint Paul, MN
$32,000
What are the biggest employers of Collections Representatives in Saint Paul, MN?
The biggest employers of Collections Representatives in Saint Paul, MN are: