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Collections representative jobs in San Antonio, TX

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  • Outbound Collections Customer Service Representative

    Alorica 4.1company rating

    Collections representative job in San Antonio, TX

    Outbound Collections Customer Service Representative Terms: Full-time Pay: $17.50/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #Collections #SanAntonio #Hiring #AloricaJobs #AloricaUSA #JobSearch #CustomerServiceJobs DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17.5 hourly Auto-Apply 60d+ ago
  • AMTEX BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Collections representative job in San Antonio, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 19d ago
  • Customer Service

    Independent Waste LLC 3.7company rating

    Collections representative job in San Antonio, TX

    Job Description We're seeking a pleasant, outgoing customer service representative that can help our customers with product questions quickly and efficiently. By addressing customer problems and product difficulties, as well as communicating in a professional and friendly manner, the customer service associate will play an important role in client retention. You'll use your multitasking abilities to listen to and chat with clients while navigating computers and typing call documentation. You'll be able to acquire the confidence and trust of your customers quickly. To succeed in this job, you must be able to retain a thorough understanding of goods and services and be an excellent communicator. Detail-oriented candidates are the best candidates. Customer Service Associate Duties & Responsibilities: Attending training seminars to expand product knowledge and improve customer service abilities. Answering client questions by phone, walk-in, mail, fax, and email. Incoming calls are processed and logged into the CRM system. Identifying the requirements of the consumer. Inquiries are forwarded and escalated to the appropriate people and departments. Contacting consumers to provide timely updates on the status of their inquiries. Customer service is second to none. Customer information is updated as needed. Information confidentiality must be maintained. As needed, perform other responsibilities. Customer Service Associate Requirements: A high school diploma, a GED, or an appropriate equivalent is required. 1+ years of experience in customer service, ideally in a related industry. Successful completion of the training offered. Computer proficiency is required. CRM experience is desirable. MS Office suites are second nature to me. Excellent phone manners. Outstanding verbal and written communication abilities. Strong interpersonal skills. Ability to sit at a workstation for extended periods of time
    $29k-35k yearly est. 6d ago
  • Billing Specialist

    Gavin de Becker & Associates 4.4company rating

    Collections representative job in San Antonio, TX

    Job Description We are currently seeking a Billing Specialist to assist our Finance division with billing, client communications and internal auditing. This position is based in San Antonio, TX. Suitable candidates should live in the greater San Antonio area and have the ability to work in-office at least 3 days per week. Gavin de Becker & Associates is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From media figures and corporations to universities and women's shelters, GDBA stands on the front line of the assessment, prediction, and management of violence. Responsibilities: Manage full-cycle Accounts Receivable services Work with multiple entries in accounting software Reconcile accounts receivables to payroll entries Accurate posting of entries to ensure period closing is completed on time Communicate with client representatives to address inquiries and provide process guidance Participate in strategic planning for accounting activities Identify areas of improvement and create new mechanisms to promote efficiency, organization, and accuracy. Accurate tracking and financial reporting to Accounting Manager Preferred Qualifications: 3+ years of applicable experience in a Finance role Bachelor's degree in Accounting, Finance or related field Proficient in Microsoft Office suite, including Excel Demonstrates a strong attention to detail and exceptional organizational skills Ability to multi-task and work effectively with our Accounting team Preferred with billing software, such as SAGE 100/MAS 90 and Great Plains Preferred experience with Expense Report systems, knowledge of Concur Benefits: Compensation ranges from $50k-$60k depending on experience Long-Term Opportunities. We encourage our associates to develop and deploy their strengths. At GDBA, ideas matter Benefits. Medical, Dental, Vision, Life Insurance, Long-Term Disability Insurance, and Paid Time Off Company Perks. GDBA offers its associates gym and wellness allowances, as well as corporate discount memberships, sponsored vacations, and passion grants Best in Class 401k Retirement Plan: $15,000 employer contribution for First-Year Associates $3,000 employer contribution each year thereafter 10% no-limit matching for all Associates who choose to contribute to their retirement plan Visit our Earnings and Benefits Page to learn more about additional benefits and stipends: *********************************** Learn more about our organization by visiting our website, following GDBA on social media, or connecting with us on LinkedIn.
    $50k-60k yearly 17d ago
  • Collections Agent

    Above Lending

    Collections representative job in San Antonio, TX

    Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible. A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements. We are looking for agents available to work the following shifts:10m to 7pmYou will Review and analyze delinquent accounts to determine the best course of action for resolution. Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals. Negotiate repayment plans with clients in a professional and empathetic manner. Document all interactions and agreements with clients in the company's system accurately and promptly. Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques. Monitor accounts to ensure compliance with agreed-upon payment plans. Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues. Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution. Provide excellent customer service and support to clients throughout the resolution process. Identify and escalate unresolved issues to the Operations Manager when necessary. Participate in team meetings and training sessions to stay informed about industry trends and updates. You have High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred. Minimum of 2 years experience in account resolution, collections, or a related role within financial services. Strong understanding of financial products, services, and regulations. Excellent verbal and written communication skills. Ability to negotiate and resolve conflicts effectively. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite and experience with CRM software. High level of integrity and commitment to maintaining client confidentiality. Ability to work independently and as part of a team in a fast-paced environment. We Offer Considerable employer contributions for health, dental, and vision programs Generous PTO, paid holidays, and paid parental leave 401(k) matching program Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers. Under the California Consumer Privacy Act (“CCPA”), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement. *Above Lending is an equal opportunity Employer* Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
    $24k-39k yearly est. Auto-Apply 60d+ ago
  • Field Collections Representative

    RCH

    Collections representative job in San Antonio, TX

    Field Retention Specialist Company: RCH-Cablus (Authorized Contractor for Spectrum/Charter Communication) Are you outgoing, self-motivated, and ready to take control of your career? RCH-Cablus is hiring Field Retention Specialists in San Antonio, TX and nearby areas. As a trusted contractor for Spectrum Cable, we're expanding our team and looking for individuals who enjoy connecting with people and working independently. No experience? No problem - we provide paid training to help you start strong and succeed quickly! _________________________________________________________________________________________ Key Benefits of Joining Our Team • No experience required - we provide comprehensive, paid, hands-on training • Independent and flexible work - you'll be in the field, not behind a desk • Strong earning potential - average $700-$1,000+ weekly based on performance • Career growth opportunities - advancement potential with a growing company • Meaningful work - help customers stay connected and avoid service interruptions Job Description and Responsibilities • Visit customers' residences to facilitate payment arrangements for past-due accounts • Provide professional, courteous service while resolving outstanding balances • Communicate effectively with supervisors and management • Manage daily routes efficiently to meet established performance goals Qualifications • Friendly and professional communication skills • Self-motivated, dependable, and goal-oriented • Flexible and adaptable to new situations daily • Reliable and professional appearance and demeanor Requirements • Valid driver's license • Reliable vehicle with active auto insurance • Smartphone with GPS capability Compensation and Benefits • Weekly pay: $700-$1,000+ based on performance • Paid training - learn while you earn • Mileage reimbursement - $0.40 per mile Ready to Take the First Step? If you're dependable, motivated, and enjoy working with people, this opportunity is for you. Whether you're starting fresh or switching careers, we welcome all applicants who bring energy and a willingness to grow. RCH-Cablus is an Equal Opportunity Employer. RCH-Cablus is an equal opportunity employer and does not discriminate based on race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status, or any other characteristic protected by law.
    $700-1k weekly Auto-Apply 40d ago
  • Medical Collection Specialist

    United Surgical Partners International

    Collections representative job in San Antonio, TX

    USPI San Antonio Endoscopy Center is seeking a motivated Collection Specialist to join our team. We have 5 OR rooms and 1 Procedure room. We have 1 OR room and 3 Treatment rooms. We perform outpatient surgical procedures in Gastroenterology.Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. Job Summary: Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
    $32k-39k yearly est. 7d ago
  • Collections Specialist

    Midtown Motor Company 3.7company rating

    Collections representative job in San Antonio, TX

    $50,000-$60,000/Year $50,000-$60,000/Year Account Manager The Payment Center Specialist plays a critical role in supporting the collections process and ensuring timely resolution of customer payment issues. This position is responsible for building and maintaining positive, long-term relationships with customers, promoting repeat business and referrals. As a Payment Center Specialist, you will work directly with customers to address payment concerns, offer solutions, and ensure a seamless and positive experience. You must demonstrate strong problem-solving skills, excellent communication, and a commitment to delivering high-quality customer service to achieve complete customer satisfaction. Key Responsibilities: Collections Support: Assist in the dealership's collections efforts by managing customer accounts, following up on overdue payments, and resolving any payment-related issues in a timely and professional manner. Customer Relationship Building: Establish and maintain positive relationships with customers and their references, ensuring that interactions are handled with respect and empathy. Foster long-term loyalty to encourage at business and referrals. Problem Resolution: Identify and resolve payment or account issues by proactively addressing customer concerns and finding mutually agreeable solutions. Work with customers to create realistic payment plans when necessary. High-Quality Customer Service: Handle all interactions with the highest level of professionalism and courtesy. Ensure that each customer feels heard, valued, and supported throughout the payment processk . Documentation and Reporting: Maintain accurate records of customer communications, payments, agreements, follow-ups. Prepare regular reports to track collections progress and outcomes. Team Collaboration: Work closely with the finance and collections teams to ensure alignment and effective resolution of customer payment issues. Share insights and best practices to improve processes and outcomes. Qualifications: Strong customer service and communication skills, with the ability to engage professionally and empathetically with customers. Proven problem-solving abilities and the ability to handle sensitive situations with tact and professionalism. Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience in collections, auto finance, or a related field is a plus, but not required. Ability to work in a fast-paced environment and manage a high volume of calls and inquiries. High school diploma or equivalent; college degree preferred. Professional Development: At Midtown Motor Company, we are deeply committed to the growth and success of our Team Members. Professional development is not just encouraged - it is a keyrequirement of the role. You will be expected to actively engage in training and mentorship programs provided by the company, while also dedicating personal time to furthering your own growth. This may include pursuing relevant certifications, participating in industry webinars,reading professional development materials, or seeking other opportunities to enhance your skills and expertise. We believe that investing in your own personal growth outside of company time is essential to your success and will contribute to both your career advancement and the overall success of the team. Skills & Attributes: Customer-Centric: Committed to delivering an exceptional customer experience at every touchpoint. Resilient: Able to handle challenging situations with patience and persistence. Team-Oriented: Collaborates well with others and contributes to a positive, supportive workenvironment. Adaptable: Flexible and able to adjust to changing customer needs and business priorities. Work schedule 10 hour shift Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Paid training Referral program 401(k) matching
    $50k-60k yearly 60d+ ago
  • Accounts Receivable Senior Analyst

    Aspen Enterprises 4.0company rating

    Collections representative job in San Antonio, TX

    JOB TITLE: Accounts Receivable Senior Analyst DEPARTMENT: Finance REPORTS TO: Tax & Treasury Manager PAY: $75,000.00 per year BENEFITS & PERKS: Finlays Solutions is committed to supporting the career advancement and wellbeing of our employees. We offer a range of comprehensive benefits, including a wellness program, learning and development allowance, and opportunities for mentorship and job shadowing, designed to support both personal and professional growth. We encourage continuous learning, collaboration, and the exploration of new skills and career pathways, helping you build a global network and thrive within an inclusive, supportive environment in our organization. Other employee benefits include: Health, Dental, and Vision Insurance 401(k) Company Matching Eligibility for Monthly / Annual Bonuses Paid Time Off (PTO) plus 10 Paid Holidays and Paid Volunteer Days Off Volunteer / Community Involvement DESCRIPTION: Overseeing AR portfolio that is responsible for interacting with Sales and customers to keep accounts within established terms. This role focuses on maximizing debt recovery through strategies such as managing past-due accounts, negotiating payment plans, resolving customer disputes, and ensuring compliance with collection regulations. It involves monitoring key performance indicators and driving continuous process improvements. Success requires extensive collections experience and proven leadership skills. To ensure all activities are handled in accordance with Finlay Extracts & Ingredients USA, Inc. mission, business philosophy, ethics, and goals. ABOUT US: Since 1750, Finlays Solutions has been the trusted leader in supplying tea, coffee, and botanical extracts to the world's leading beverage brands. Focused on delivering exceptional beverage solutions, we empower our customers to create moments of joy with every sip. Our team is built on values of acting for the long-term, taking accountability, doing better each time, and succeeding together. When you join us, you're not just taking on a job; you're becoming part of a customer-centric culture driven by collaboration, expertise, and innovation. If you're looking for a place to grow, share your ideas, and make an impact, we'd love to have you on our team. RESPONSIBILITIES: Analyze delinquency trends, identify root causes, and develop and implement effective strategies to minimize bad debt and maximize recovery on past due accounts. Identify opportunities to streamline processes, leverage new technologies (e.g., automation, EDI), and optimize efficiency within the accounts receivable department. Hands-on experience with EDI file processing, portals, and filing claims Experience with submitting EDI claims Conduct regular AR portfolio reviews to assess risk and prioritize collection efforts. Collaborate with sales, customer success, and third-party collection agencies to address customer issues and improve overall account receivable management. Negotiate payment plans with customers, address disputes, and resolve customer concerns while maintaining professional and compliant communication Evaluate creditworthiness of new and existing customers; authorize and monitor customer credit limits. Ensure timely collection of receivables through proactive management of AR aging. Working with established guidelines, hold orders as necessary. Research and take appropriate action on all daily credit holds. Keep customer master information updated in system...including payment terms and credit limits QUALIFICATIONS & REQUIREMENTS: Bachelor's degree in Accounting, Finance, Business Administration, or related field or equivalent work experience. 5-7 years of experience in Accounts Receivable or Credit Control, ideally experience working with large Retailers and consumer package good companies Solid understanding of accounting principles and AR processes. Proficiency in ERP/accounting systems and Microsoft Excel. Comfortable controlling data, exporting, formatting, preparing uploads etc. Strategic Thinking: An Aptitude for understanding broader business objectives and translating them into actionable AR strategies. Problem-Solving: Strong analytical mindset with the ability to diagnose root causes and implement effective solutions. Collaboration & Influence: Proven track record of building strong relationships and influencing cross-functional teams to drive results. Adaptability: Comfortable operating in a fast-paced environment and managing change effectively. Excellent Communication: Ability to present financial information clearly to diverse audiences. Positive attitude and team player Intermediate Excel skills: Ability to export, format, upload and manipulate data. Comfortable with technology: Ability to learn new systems. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: Work Environment: Office setting Physical Requirements: Prolonged sitting at desk; computer use for extended periods; minimal lifting EQUAL OPPORTUNITY STATEMENT: Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays Solutions employs individuals that are 18 years of age or older. This position is not eligible for Visa Sponsorship.
    $75k yearly Auto-Apply 38d ago
  • Collections Specialist

    Millenniumsoft 3.8company rating

    Collections representative job in San Antonio, TX

    Collections Specialist Duration : 12 Months Total Hours/week : 40.00 1st Shift Client: Medical Device Company Job Category: Finance Level of Experience: Entry-Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Shift: Workdays/hours Monday - Friday (08:00 AM - 05:00 PM). Note: Hybrid Role - we work on a schedule of 3 days in the office/2 days remote and usually on a 3-week rotation schedule but knowing teams/associates can come in for meetings that require in-person collaboration. Job Description: In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables in order to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities: Proactively monitor and reconcile customer accounts Identify, and facilitate the resolution of, disputed receivables. Provide exceptional customer support, responding to account queries in a timely and professional manner Maintain a detailed understanding of customer contracts and how they impact the collections process Maintain accurate and up to date customer account documentation. Proactively escalate to internal support partners and Sr Management as appropriate. Identify, and communicate process improvement opportunities to Manager as appropriate. Qualifications Required: 2+ years in commercial collections. Strong analytical/problem solving skills. Excellent communication skills (written and oral). Superior customer service skills. Good Administrative skills. Strong attention to detail and goal oriented. Ability to prioritize and manage multiple responsibilities. Contract Analysis. Knowledge of collection techniques (i.e., skip tracing). Strong Microsoft Excel skills. High School Degree or equivalent. Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority. Preferred: Direct experience with SAP. Working knowledge of Microsoft Office. Experience working in a shared service center. Bachelor's Degree in Finance / Accounting / Economics.
    $32k-42k yearly est. 60d+ ago
  • Collection Specialist (On-site)

    Gonzaba Medical Group 3.7company rating

    Collections representative job in San Antonio, TX

    Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time Revenue CycleDescription General Summary: This position is primarily responsible for performing a variety of duties with the goal of maximizing cash flow and minimizing outstanding receivables and interacting with patients and insurances to secure payment on patient accounts Supervisory Responsibilities: This position has no supervisor responsibilities. General Requirements: All duties performed will be done accurately and in a timely manner. Collects balance owing from third party payers in accordance with state and federal laws governing collection practices. Processes correspondence and denials from the Insurance Carrier. Posts contractual adjustments as needed. Posts write off adjustments after approval from the Director - Business Office. Processes payments by credit card. Answers calls and correspondence received by patients. Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied. Responsible for Work Aged Accounts Receivable Report. Processes refunds as needed. Verifies insurance eligibility when needed. Review commercial contract reimbursement guidelines for proper claim adjudication. Ensure daily productivity standards are met in accordance to documented procedures. Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers. Able to work efficiently under pressure. Maintain strict confidentiality. Other duties as assigned. Essential Job Responsibilities: Will be reviewing accounts for accuracy and reviewing future appointment to collect balances owed Taking and making outbound calls to patients owing balances Collects balance owing from third party payers in accordance with state and federal laws governing collection practices. Processes correspondence and denials from the Insurance Carrier. Posts contractual adjustments as needed. Posts write off adjustments after approval from the Director - Business Office. Processes payments by credit card. Answers calls and correspondence received by patients. Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied. Responsible for Work Aged Accounts Receivable Report. Processes refunds as needed. Verifies insurance eligibility when needed. Review commercial contract reimbursement guidelines for proper claim adjudication. Ensure daily productivity standards are met in accordance to documented procedures. Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers. Able to work efficiently under pressure. Maintain strict confidentiality. Other duties as assigned. Qualifications Education and Training: Minimum high school education or equivalent. Experience: Minimum of 2 years' experience in any government and/or commercial insurance billing, collections payment and reimbursement verification and/or refunds. Minimum of six months of medical billing in a general medical office, Knowledge of medical terminology. Knowledge of insurance industry. Knowledge of insurance contracts and reimbursement rates. Knowledge of Medicare's Correct Coding Initiatives preferred. Knowledge of grammar, spelling, and punctuation to type correspondence. Must have knowledge of ICD-9 and CPT-4 coding, medical terminology, 10 key touch and computer skills. Bilingual ability in English/Spanish preferred. Certified Medical Insurance Specialist Preferred. Other Requirements: Knowledge of Microsoft Office Applications strongly preferred. Word Processing software, database software, spreadsheet, and Internet software Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment. Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 40 lbs. Close vision and ability to adjust focus. Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values. Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
    $30k-38k yearly est. 60d+ ago
  • Collections Specialist

    Frozen Beverage Dispensers

    Collections representative job in San Antonio, TX

    The Collections Specialist will be responsible for managing the collections process, ensuring timely payment of outstanding invoices, and maintaining strong relationships with our clients. This position will work closely with our Accounts Receivable Team to identify overdue accounts, follow up on payment arrangements, and implement effective strategies for collections. Essential Duties and Responsibilities: * Perform collection duties, including making calls, sending emails, and sending letters of notification. * Responsible for accurately recording all cash receipts. * Reconcile customer accounts and collections; resolve any concerns. * Maintain customer profiles, credit holds and communicate credit limits. * Handle inquiries from external customers and the internal Customer Service Department. * Develop and implement effective collection strategies tailored to specific client needs and circumstances. * Collaborate with the accounts receivable team to reconcile discrepancies and resolve payment issues. * Prepare regular reports on collections status and trends for management review. * Monitor outstanding accounts receivable and follow up with clients as necessary to maintain cash flow. * Backup role for AR, including reviews and distributes sales invoices and credit notes. * Perform other duties as needed and assigned.
    $30k-40k yearly est. 15d ago
  • Collection Specialist

    Jordan Staffing

    Collections representative job in San Antonio, TX

    Temp To Perm L.K. Jordan is currently seeking Collection Specialist for a law firm in San Antonio. Pay during Training: $19.50 (Non-Bilingual) & $20.50 (Bilingual) Schedule: Monday - Friday 8:00am - 5:00pm w/ 1 Saturday per month Collection Clerks make 100-150 calls per day. Part of the day is outbound dialer and part is taking inbound calls. Primary Duties: • Reviewing open accounts for collection efforts • Making out bound collection calls in a professional manner while keeping and improving customer relations. • Collect customer payments in accordance with payment due dates • Identify issues attributing to account delinquency and discuss them with management. • Faxes documents to accounts and follow up. Minimum Requirements: - HS Diploma or GED - Able to pass criminal background check - 2 years of customer service or collections experience. To apply, please send resume to maria.trevino@lkjordan.com L.K. Jordan & Associates is an equal opportunity employer.
    $30k-40k yearly est. 60d+ ago
  • Retail Collections Specialist II Bilingual English and Spanish Required

    JPMC

    Collections representative job in San Antonio, TX

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced Job responsibilities Works in a call center environment that requires 100% phone-based customer interaction Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicates with customers in a metrics-driven environment Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Takes ownership of each customer interaction while treating them with respect and responding with empathy Works both independently and in a team environment Abides by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills Reading and speaking in both Spanish and English fluently is required for this role Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Collections, Sales, Retail or Customer Service industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Collection Specialist

    Tolteca Enterprises

    Collections representative job in San Antonio, TX

    PRG is currently interviewing professional candidates for several full-time collector positions. The ideal candidate will have a minimum of 1 to 3 years collections experience with basic knowledge of federal regulations that govern the industry such as FDCPA and FCRA. Previous experience is preferred but not required. Hard working individuals that are self-motivated, have call center experience and are goal oriented will also be considered. The candidate should be proficient in Microsoft Office and have strong verbal and written skills. PRG offers full benefits including medical, dental, retirement, and life insurance. This position pays a competitive hourly wage depending on experience. In addition, commissions and monthly incentives can be earned with no limits to payouts. Starting hourly pay according to experiance ranges from $14.00 - $ 19.00 . There is opportunity for career advancement into supervisory or managerial positions based on experience and merit. PRG is an Equal Opportunity Employer.
    $14-19 hourly 60d+ ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Collections representative job in Cibolo, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 9d ago
  • Collections Associate

    HD Supply 4.6company rating

    Collections representative job in New Braunfels, TX

    Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency. **Major Tasks, Responsibilities, and Key Accountabilities** + Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract. + Receives payments and posts amount paid to customer account. + Documents information about financial status of customer and status of collection efforts. + Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records. + Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements. + Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms. **Nature and Scope** + Refers complex, unusual problems to supervisor. + Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. + None. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. + No travel required. **Education and Experience** + HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $30k-41k yearly est. 60d+ ago
  • Collection Specialist - Entry Level (Must Have Collections Exp)

    Millenniumsoft 3.8company rating

    Collections representative job in San Antonio, TX

    Collection Specialist - Entry Level (Must Have Collections Exp) Duration : 6 Months Total Hours/week : 40.00 1 st Shift Client: Medical Device Company Job Category: Accounting/Finance Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Workdays/hours: M - F 8am - 5pm Job Description: In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities: Proactively monitor and reconcile customer accounts Identify, and facilitate the resolution of, disputed receivables. Provide exceptional customer support, responding to account queries in a timely and professional manner Maintain a detailed understanding of customer contracts and how they impact the collections process Maintain accurate and up to date customer account documentation Proactively escalate to internal support partners and Sr Management as appropriate Identify, and communicate process improvement opportunities to Manager as appropriate Qualifications Required: 2+ years in commercial collections Strong analytical/problem solving skills Excellent communication skills (written and oral) Superior customer service skills Good Administrative skills Strong attention to detail and goal oriented Ability to prioritize and manage multiple responsibilities Contract Analysis Knowledge of collection techniques (i.e., skip tracing) Strong Microsoft Excel skills High School Degree or equivalent Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority. Preferred: Direct experience with SAP Working knowledge of Microsoft Office Experience working in a shared service center Bachelor's Degree in Finance / Accounting / Economics
    $32k-42k yearly est. 60d+ ago
  • Collection Specialist

    Tolteca Enterprises

    Collections representative job in San Antonio, TX

    PRG is currently interviewing professional candidates for several full-time collector positions. The ideal candidate will have a minimum of 1 to 3 years collections experience with basic knowledge of federal regulations that govern the industry such as FDCPA and FCRA. Previous experience is preferred but not required. Hard working individuals that are self-motivated, have call center experience and are goal oriented will also be considered. The candidate should be proficient in Microsoft Office and have strong verbal and written skills. PRG offers full benefits including medical, dental, retirement, and life insurance. This position pays a competitive hourly wage depending on experience. In addition, commissions and monthly incentives can be earned with no limits to payouts. Starting hourly pay according to experiance ranges from $14.00 - $ 17.00. There is opportunity for career advancement into supervisory or managerial positions based on experience and merit. PRG is an Equal Opportunity Employer.
    $14-17 hourly 60d+ ago
  • Senior Collections Associate

    HD Supply 4.6company rating

    Collections representative job in New Braunfels, TX

    Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency. **Major Tasks, Responsibilities, and Key Accountabilities** + Performs a wide variety of collection functions for larger or more complex accounts. + Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts. + Receives payment and posts amount to customer's account. + Compiles and maintains basic credit information. + Maintains records on credit risks, delinquent accounts and incomplete files. + Ensures timely follow-up of open disputes is completed in accordance with service level. + Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms. **Nature and Scope** + May modify processes to resolve situations. + Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. + Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. **Work Environment** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. + Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). + Typically requires overnight travel less than 10% of the time. **Education and Experience** + Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. **Our Goals for Diversity, Equity, and Inclusion** We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. **Equal Employment Opportunity** HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
    $30k-41k yearly est. 10d ago

Learn more about collections representative jobs

How much does a collections representative earn in San Antonio, TX?

The average collections representative in San Antonio, TX earns between $25,000 and $43,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in San Antonio, TX

$33,000

What are the biggest employers of Collections Representatives in San Antonio, TX?

The biggest employers of Collections Representatives in San Antonio, TX are:
  1. Peyton Resource Group
  2. RCH
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