Customer Service Representative
Collections representative job in San Antonio, TX
The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process.
Key Responsibilities
Applicant Engagement & Welcome Calls
Make professional, courteous welcome calls to life insurance applicants.
Provide clear guidance on next steps in the application process and respond to initial questions.
Application & Case Review
Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements.
Identify missing information or requirements and take appropriate action to support timely case progression.
Outbound Communication & Scheduling Support
Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors.
Offer support and resources to help applicants complete outstanding requirements.
Underwriting & Workflow Support
Work closely with Underwriters and Case Associates to expedite case closures.
Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams.
Qualifications & Skills
Strong telephone communication skills with a professional and friendly demeanor.
Excellent interpersonal, verbal, and written communication abilities.
Ability to follow conversation flows and document interactions accurately and thoroughly.
Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment.
Familiarity with life insurance processes preferred.
Salary Range:: $38,000 - $43,000 per year
Medical Collector
Collections representative job in San Antonio, TX
SNI Companies has partnered with a leading healthcare organization seeking a detail-oriented and motivated Senior Patient Financial Representative to join their revenue team on a contract basis. This role offers the opportunity to contribute to critical accounting functions while gaining exposure to various specialized areas within the organization.
Contract Details:
Contract duration: Up to 3 months
Schedule: Onsite in Irving Headquarters
Pay: $17/hour
Key Responsibilities:
Manage patient account balances, ensuring timely resolution and reconciliation.
Conduct collections and cash reconciliation in accordance with hospital policies.
Apply knowledge of inpatient and outpatient billing requirements, including UB-04 and HCFA 1500 forms.
Collaborate with internal teams and departments to maintain efficient revenue cycle operations.
Maintain high levels of accuracy and compliance with departmental quality standards.
Contribute to a cooperative team environment, providing exceptional service to both internal and external customers
Qualifications:
3-5 years of experience in collections, cash reconciliation, or hospital business office operations.
Familiarity with multi-facility hospital billing environments.
Proficient in handling UB-04 and HCFA 1500 billing forms.
Strong attention to detail, organizational skills, and ability to work independently.
Demonstrated ability to meet key performance metrics and support departmental goals.
Billing Specialist
Collections representative job in San Antonio, TX
Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT.
Job Summary
Leviat, a CRH company and a global source for lifting, connecting and anchoring technologies for the construction and industrial sectors is seeking an Invoice/Accounting Specialist who will join our finance team and will take ownership of customer order invoicing, PO management and support accounting functions in areas such as A/R and month end A/R. The right candidate will be determined to achieve effective and seamless support of business operations, including timely and accurate invoice processing, responding to internal and external inquiries, and collaborating with internal teams to meet company goals.
Job Location
This is an onsite position located in San Antonio, TX.
Job Responsibilities
Prepare high-volume customer invoices from daily packing slips for multiple locations
Initiate phone calls to customers pertaining to payment issues, account reviews, and tax status
Reconcile cash payments to customer accounts
Reconcile and resolve customer disputes and account discrepancies
Respond to customer account inquiries
File, organize and maintain all updates and documents in MS Outlook, Smartsheet and Box
Ensure compliance with all company accounting policies and procedures
Knowledge of cash application to support as needed
Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Job Requirements
High school diploma, Associate's degree preferred, or equivalent and minimum three years office experience. Equivalent combination of education and experience is sufficient
ERP experience, Microsoft Dynamics and/or SAP a plus
Strong analytical and problem solving skills
Manufacturing knowledge is preferred
Proficient in MS Office applications, especially Excel
Excellent verbal and written communication skills
Knowledge of basic accounting and math
Ability to read and interpret documents such as bill of ladings, customer credit applications, and purchase orders
Detail oriented, organized, and self-motivated
Internal and external customer service oriented
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Leviat, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Outbound Collections Customer Service Representative
Collections representative job in San Antonio, TX
Outbound Collections Customer Service Representative** **Terms: Full-time** **Pay: $17.50/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
\#Collections #SanAntonio #Hiring #AloricaJobs #AloricaUSA #JobSearch #CustomerServiceJobs
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Billing Specialist
Collections representative job in San Antonio, TX
Job Description
We are currently seeking a Billing Specialist to assist our Finance division with billing, client communications and internal auditing. This position is based in San Antonio, TX. Suitable candidates should live in the greater San Antonio area and have the ability to work in-office at least 3 days per week.
Gavin de Becker & Associates
is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From media figures and corporations to universities and women's shelters, GDBA stands on the front line of the assessment, prediction, and management of violence.
Responsibilities
Manage full-cycle Accounts Receivable services
Work with multiple entries in accounting software
Reconcile accounts receivables to payroll entries
Accurate posting of entries to ensure period closing is completed on time
Communicate with client representatives to address inquiries and provide process guidance
Participate in strategic planning for accounting activities
Identify areas of improvement and create new mechanisms to promote efficiency, organization, and accuracy.
Accurate tracking and financial reporting to Accounting Manager
Preferred Qualifications
3+ years of applicable experience in a Finance role
Bachelor's degree in Accounting, Finance or related field
Proficient in Microsoft Office suite, including Excel
Demonstrates a strong attention to detail and exceptional organizational skills
Ability to multi-task and work effectively with our Accounting team
Preferred with billing software, such as SAGE 100/MAS 90 and Great Plains
Preferred experience with Expense Report systems, knowledge of Concur
Benefits
Compensation ranges from $50k-$60k depending on experience
Long-Term Opportunities. We encourage our associates to develop and deploy their strengths. At GDBA, ideas matter
Benefits. Medical, Dental, Vision, Life Insurance, Long-Term Disability Insurance, and Paid Time Off
Exceptional 401(k) with Automatic $3k Employer Contribution and 10% of Every Associate-Contributed Dollar Matched by GDBA
Company Perks. GDBA offers its associates gym and wellness allowances, as well as corporate discount memberships, sponsored vacations, and passion grants
Collections Agent
Collections representative job in San Antonio, TX
Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.
A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements.
We are looking for agents available to work the following shifts:10m to 7pmYou will
Review and analyze delinquent accounts to determine the best course of action for resolution.
Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals.
Negotiate repayment plans with clients in a professional and empathetic manner.
Document all interactions and agreements with clients in the company's system accurately and promptly.
Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques.
Monitor accounts to ensure compliance with agreed-upon payment plans.
Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues.
Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution.
Provide excellent customer service and support to clients throughout the resolution process.
Identify and escalate unresolved issues to the Operations Manager when necessary.
Participate in team meetings and training sessions to stay informed about industry trends and updates.
You have
High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred.
Minimum of 2 years experience in account resolution, collections, or a related role within financial services.
Strong understanding of financial products, services, and regulations.
Excellent verbal and written communication skills.
Ability to negotiate and resolve conflicts effectively.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite and experience with CRM software.
High level of integrity and commitment to maintaining client confidentiality.
Ability to work independently and as part of a team in a fast-paced environment.
We Offer
Considerable employer contributions for health, dental, and vision programs
Generous PTO, paid holidays, and paid parental leave
401(k) matching program
Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers.
Under the California Consumer Privacy Act (“CCPA”), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.
*Above Lending is an equal opportunity Employer*
Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
Auto-ApplyField Collections Representative
Collections representative job in San Antonio, TX
Field Retention Specialist Company: RCH-Cablus (Authorized Contractor for Spectrum/Charter Communication) Are you outgoing, self-motivated, and ready to take control of your career? RCH-Cablus is hiring Field Retention Specialists in San Antonio, TX and nearby areas. As a trusted contractor for Spectrum Cable, we're expanding our team and looking for individuals who enjoy connecting with people and working independently.
No experience? No problem - we provide paid training to help you start strong and succeed quickly!
_________________________________________________________________________________________
Key Benefits of Joining Our Team
• No experience required - we provide comprehensive, paid, hands-on training
• Independent and flexible work - you'll be in the field, not behind a desk
• Strong earning potential - average $700-$1,000+ weekly based on performance
• Career growth opportunities - advancement potential with a growing company
• Meaningful work - help customers stay connected and avoid service interruptions
Job Description and Responsibilities
• Visit customers' residences to facilitate payment arrangements for past-due accounts
• Provide professional, courteous service while resolving outstanding balances
• Communicate effectively with supervisors and management
• Manage daily routes efficiently to meet established performance goals
Qualifications
• Friendly and professional communication skills
• Self-motivated, dependable, and goal-oriented
• Flexible and adaptable to new situations daily
• Reliable and professional appearance and demeanor
Requirements
• Valid driver's license
• Reliable vehicle with active auto insurance
• Smartphone with GPS capability
Compensation and Benefits
• Weekly pay: $700-$1,000+ based on performance
• Paid training - learn while you earn
• Mileage reimbursement - $0.40 per mile
Ready to Take the First Step?
If you're dependable, motivated, and enjoy working with people, this opportunity is for you. Whether you're starting fresh or switching careers, we welcome all applicants who bring energy and a willingness to grow.
RCH-Cablus is an Equal Opportunity Employer.
RCH-Cablus is an equal opportunity employer and does not discriminate based on race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status, or any other characteristic protected by law.
Auto-ApplyCollections Specialist
Collections representative job in San Antonio, TX
$50,000-$60,000/Year
$50,000-$60,000/Year
Account Manager
The Payment Center Specialist plays a critical role in supporting the collections process and ensuring timely resolution of customer payment issues. This position is responsible for
building and maintaining positive, long-term relationships with customers, promoting repeat business and referrals. As a Payment Center Specialist, you will work directly with customers to address payment concerns, offer solutions, and ensure a seamless and positive experience. You must demonstrate strong problem-solving skills, excellent communication, and a commitment to delivering high-quality customer service to achieve complete customer satisfaction.
Key Responsibilities:
Collections Support: Assist in the dealership's collections efforts by managing customer accounts, following up on overdue payments, and resolving any payment-related issues in a timely and professional manner.
Customer Relationship Building: Establish and maintain positive relationships with customers and their references, ensuring that interactions are handled with respect and empathy. Foster long-term loyalty to encourage at business and referrals.
Problem Resolution: Identify and resolve payment or account issues by proactively addressing customer concerns and finding mutually agreeable solutions. Work with customers to create realistic payment plans when necessary.
High-Quality Customer Service: Handle all interactions with the highest level of professionalism and courtesy. Ensure that each customer feels heard, valued, and supported throughout the payment processk .
Documentation and Reporting: Maintain accurate records of customer communications, payments, agreements, follow-ups. Prepare regular reports to track collections progress and outcomes.
Team Collaboration: Work closely with the finance and collections teams to ensure alignment and effective resolution of customer payment issues. Share insights and best practices to improve processes and outcomes.
Qualifications:
Strong customer service and communication skills, with the ability to engage professionally and empathetically with customers.
Proven problem-solving abilities and the ability to handle sensitive situations with tact and professionalism.
Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.
Experience in collections, auto finance, or a related field is a plus, but not required.
Ability to work in a fast-paced environment and manage a high volume of calls and inquiries.
High school diploma or equivalent; college degree preferred.
Professional Development:
At Midtown Motor Company, we are deeply committed to the growth and success of our Team Members. Professional development is not just encouraged - it is a keyrequirement of the role. You will be expected to actively engage in training and mentorship programs provided by the company, while also dedicating personal time to furthering your own growth. This may include pursuing relevant certifications, participating in industry webinars,reading professional development materials, or seeking other opportunities to enhance your skills and expertise. We believe that investing in your own personal growth outside of company time is essential to your success and will contribute to both your career advancement and the overall success of the team.
Skills & Attributes:
Customer-Centric: Committed to delivering an exceptional customer experience at every touchpoint.
Resilient: Able to handle challenging situations with patience and persistence.
Team-Oriented: Collaborates well with others and contributes to a positive, supportive workenvironment.
Adaptable: Flexible and able to adjust to changing customer needs and business priorities.
Work schedule
10 hour shift
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Paid training
Referral program
401(k) matching
Accounts Receivable Senior Analyst
Collections representative job in San Antonio, TX
JOB TITLE: Accounts Receivable Senior Analyst
DEPARTMENT: Finance
REPORTS TO: Tax & Treasury Manager
PAY: $75,000.00 per year
BENEFITS & PERKS:
Finlays Solutions is committed to supporting the career advancement and wellbeing of our employees. We offer a range of comprehensive benefits, including a wellness program, learning and development allowance, and opportunities for mentorship and job shadowing, designed to support both personal and professional growth. We encourage continuous learning, collaboration, and the exploration of new skills and career pathways, helping you build a global network and thrive within an inclusive, supportive environment in our organization.
Other employee benefits include:
Health, Dental, and Vision Insurance
401(k) Company Matching
Eligibility for Monthly / Annual Bonuses
Paid Time Off (PTO) plus 10 Paid Holidays and Paid Volunteer Days Off
Volunteer / Community Involvement
DESCRIPTION:
Overseeing AR portfolio that is responsible for interacting with Sales and customers to keep accounts within established terms. This role focuses on maximizing debt recovery through strategies such as managing past-due accounts, negotiating payment plans, resolving customer disputes, and ensuring compliance with collection regulations. It involves monitoring key performance indicators and driving continuous process improvements. Success requires extensive collections experience and proven leadership skills. To ensure all activities are handled in accordance with Finlay Extracts & Ingredients USA, Inc. mission, business philosophy, ethics, and goals.
ABOUT US:
Since 1750, Finlays Solutions has been the trusted leader in supplying tea, coffee, and botanical extracts to the world's leading beverage brands. Focused on delivering exceptional beverage solutions, we empower our customers to create moments of joy with every sip. Our team is built on values of acting for the long-term, taking accountability, doing better each time, and succeeding together. When you join us, you're not just taking on a job; you're becoming part of a customer-centric culture driven by collaboration, expertise, and innovation. If you're looking for a place to grow, share your ideas, and make an impact, we'd love to have you on our team.
RESPONSIBILITIES:
Analyze delinquency trends, identify root causes, and develop and implement effective strategies to minimize bad debt and maximize recovery on past due accounts.
Identify opportunities to streamline processes, leverage new technologies (e.g., automation, EDI), and optimize efficiency within the accounts receivable department.
Hands-on experience with EDI file processing, portals, and filing claims
Experience with submitting EDI claims
Conduct regular AR portfolio reviews to assess risk and prioritize collection efforts.
Collaborate with sales, customer success, and third-party collection agencies to address customer issues and improve overall account receivable management.
Negotiate payment plans with customers, address disputes, and resolve customer concerns while maintaining professional and compliant communication
Evaluate creditworthiness of new and existing customers; authorize and monitor customer credit limits.
Ensure timely collection of receivables through proactive management of AR aging.
Working with established guidelines, hold orders as necessary. Research and take appropriate action on all daily credit holds.
Keep customer master information updated in system...including payment terms and credit limits
QUALIFICATIONS & REQUIREMENTS:
Bachelor's degree in Accounting, Finance, Business Administration, or related field or equivalent work experience.
5-7 years of experience in Accounts Receivable or Credit Control, ideally experience working with large Retailers and consumer package good companies
Solid understanding of accounting principles and AR processes.
Proficiency in ERP/accounting systems and Microsoft Excel. Comfortable controlling data, exporting, formatting, preparing uploads etc.
Strategic Thinking: An Aptitude for understanding broader business objectives and translating them into actionable AR strategies.
Problem-Solving: Strong analytical mindset with the ability to diagnose root causes and implement effective solutions.
Collaboration & Influence: Proven track record of building strong relationships and influencing cross-functional teams to drive results.
Adaptability: Comfortable operating in a fast-paced environment and managing change effectively.
Excellent Communication: Ability to present financial information clearly to diverse audiences.
Positive attitude and team player
Intermediate Excel skills: Ability to export, format, upload and manipulate data.
Comfortable with technology: Ability to learn new systems.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
Work Environment: Office setting
Physical Requirements: Prolonged sitting at desk; computer use for extended periods; minimal lifting
EQUAL OPPORTUNITY STATEMENT:
Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays Solutions employs individuals that are 18 years of age or older.
This position is not eligible for Visa Sponsorship.
Auto-ApplyOSINT Collector - Junior
Collections representative job in San Antonio, TX
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented OSINT Collector - Junior to join our team!
What You'll Be Doing:
* Provide management-related products and data calls.
* Develop OSINT Collection Requirements within Government tasking that conform to established standards and ensure publication in the appropriate system of record and ultimately compose and refine Army OSINT collection doctrine, policies, processes, and procedures.
* Assist the management of the Army OSINT Enterprises' Collector Identifier Number Database and produce Collection Management-related products and data calls.
* Provide information environment intelligence that is timely, tailored, and inherently sharable.
* Support validation and the tipping and cueing of other intelligence functions, and monitor for indicators and warnings.
* Provide context to intelligence by expanding traditional reports from stand-alone pieces of information to part of the theater's information environment.
What Required Skills You'll Bring:
* Bachelors Degree
* Active TS/SCI Clearance
* Ability to provide intelligence support for contingency operations, battle staff and operational-level planning, joint and multi-lateral training exercises, and strategic engagement policy throughout the Areas of Operational Responsibility (AOR) and Areas of Interest (AOI) to include analysis and research for industry, infrastructure, technology, country, geographic area, biographic and targeted vulnerability.
* Ability to monitor and analyze all strategic and operational aspects of political, military, and economic developments for the countries in the AORs and AOIs.
* Knowledge to assess future and on-going political-military developments, military capabilities and doctrine, weapons acquisitions, and employment of military forces within each country (including the U.S.).
* Skills to research, author, and coordinate threat assessments to support the Commander and the senior leadership, develop and maintain analytical procedures to meet changing requirements and ensure maximum operations, support development and analysis of intelligence products, present analysis or products to customers, and support policy and procedures development for agency, interagency, or community wide support.
Security Clearance Requirement:
An active Top Secret SCI security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $72,900.00 - $127,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
Auto-ApplyCollection Specialist - Entry Level
Collections representative job in San Antonio, TX
Collection Specialist - Entry Level
Duration : 12 Months
Total Hours/week : 40.00
Client: Medical Device Company
Job Category: Accounting/Finance
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Job Description:
Position Reports to (Title): Customer Financial Service Team Lead
Broad Scope and Purpose of Position:
Sr. Collection Specialist is responsible for increasing cash flow by ensuring customers are paying within terms and recovering overdue payments on customer accounts.
Impact on Results:
Degree Of Accountability:
Sr. Collection Specialists are responsible for the overall monitoring of the AR, ensuring customers are paying within terms, identifying overdue payments and escalating customer accounts that pose a financial risk to client.
Financial Impact:
High
Responsible for the oversight and collections of on average $31M dollars across 42 active accounts.
Quality Impact: High - Significant level of customer facing activities
Scope of Responsibility
Primary Duties / Responsibilities
To monitor the collection portfolio to ensure customers are paying within credit terms and to identify overdue payments
Report account receivable status by updating accurate records and documenting collection activity/efforts
Monitor collection portfolio and identify underlying issues that may be causing customers to pay invoices outside of terms, and escalate them through the appropriate channels.
Interact with external customers, business controllers, Channel Management, sales force, customer service and related transactional groups in order to assist with resolution of outstanding billing issues
Sphere of Influence
Supervision received: Minimal
Supervision exercised: Moderate
Example of Team Membership: IDN account team, Six Sigma/Lean, Cross Functional projects
Examples of Internal Contacts: Claims, Rebates, Customer Service, Tax, Contracts, MDO, Sales Team, Collections Team, Cash Application Team
Examples of External Contacts: Distributors, Hospitals, Labs, Medical Centers, Universities, Government customers
Required Skills and Knowledge:
Preferred:
Direct experience with JDE
Strong Microsoft excel skills
Experience working in a shared service center
1+ yrs in commercial collections
Bachelor's Degree in Finance / Accounting / Economics
Required:
Strong analytical/problem solving skills
Solid Communication and interpersonal skills
Superior customer service skills
Working knowledge of Microsoft Office
Knowledge of billing procedures and collection techniques
High School Degree or Equivalent.
Skills:
Other relevant information:
Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.
Collection Specialist (On-site)
Collections representative job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time Revenue CycleDescription
General Summary: This position is primarily responsible for performing a variety of duties with the goal of maximizing cash flow and minimizing outstanding receivables and interacting with patients and insurances to secure payment on patient accounts
Supervisory Responsibilities: This position has no supervisor responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
Collects balance owing from third party payers in accordance with state and federal laws governing collection practices.
Processes correspondence and denials from the Insurance Carrier.
Posts contractual adjustments as needed.
Posts write off adjustments after approval from the Director - Business Office.
Processes payments by credit card.
Answers calls and correspondence received by patients.
Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied.
Responsible for Work Aged Accounts Receivable Report.
Processes refunds as needed.
Verifies insurance eligibility when needed.
Review commercial contract reimbursement guidelines for proper claim adjudication.
Ensure daily productivity standards are met in accordance to documented procedures.
Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers.
Able to work efficiently under pressure.
Maintain strict confidentiality.
Other duties as assigned.
Essential Job Responsibilities:
Will be reviewing accounts for accuracy and reviewing future appointment to collect balances owed
Taking and making outbound calls to patients owing balances
Collects balance owing from third party payers in accordance with state and federal laws governing collection practices.
Processes correspondence and denials from the Insurance Carrier.
Posts contractual adjustments as needed.
Posts write off adjustments after approval from the Director - Business Office.
Processes payments by credit card.
Answers calls and correspondence received by patients.
Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied.
Responsible for Work Aged Accounts Receivable Report.
Processes refunds as needed.
Verifies insurance eligibility when needed.
Review commercial contract reimbursement guidelines for proper claim adjudication.
Ensure daily productivity standards are met in accordance to documented procedures.
Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers.
Able to work efficiently under pressure.
Maintain strict confidentiality.
Other duties as assigned.
Qualifications
Education and Training: Minimum high school education or equivalent.
Experience: Minimum of 2 years' experience in any government and/or commercial insurance billing, collections payment and reimbursement verification and/or refunds. Minimum of six months of medical billing in a general medical office, Knowledge of medical terminology. Knowledge of insurance industry. Knowledge of insurance contracts and reimbursement rates. Knowledge of Medicare's Correct Coding Initiatives preferred. Knowledge of grammar, spelling, and punctuation to type correspondence. Must have knowledge of ICD-9 and CPT-4 coding, medical terminology, 10 key touch and computer skills. Bilingual ability in English/Spanish preferred. Certified Medical Insurance Specialist Preferred.
Other Requirements: Knowledge of Microsoft Office Applications strongly preferred. Word Processing software, database software, spreadsheet, and Internet software
Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 40 lbs. Close vision and ability to adjust focus.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Collections Specialist
Collections representative job in San Antonio, TX
The Collections Specialist will be responsible for managing the collections process, ensuring timely payment of outstanding invoices, and maintaining strong relationships with our clients. This position will work closely with our Accounts Receivable Team to identify overdue accounts, follow up on payment arrangements, and implement effective strategies for collections.
Essential Duties and Responsibilities:
* Perform collection duties, including making calls, sending emails, and sending letters of notification.
* Responsible for accurately recording all cash receipts.
* Reconcile customer accounts and collections; resolve any concerns.
* Maintain customer profiles, credit holds and communicate credit limits.
* Handle inquiries from external customers and the internal Customer Service Department.
* Develop and implement effective collection strategies tailored to specific client needs and circumstances.
* Collaborate with the accounts receivable team to reconcile discrepancies and resolve payment issues.
* Prepare regular reports on collections status and trends for management review.
* Monitor outstanding accounts receivable and follow up with clients as necessary to maintain cash flow.
* Backup role for AR, including reviews and distributes sales invoices and credit notes.
* Perform other duties as needed and assigned.
Collection Specialist
Collections representative job in San Antonio, TX
Temp To Perm
L.K. Jordan is currently seeking Collection Specialist for a law firm in San Antonio.
Pay during Training: $19.50 (Non-Bilingual) & $20.50 (Bilingual)
Schedule: Monday - Friday 8:00am - 5:00pm w/ 1 Saturday per month
Collection Clerks make 100-150 calls per day. Part of the day is outbound dialer and part is taking inbound calls.
Primary Duties:
• Reviewing open accounts for collection efforts
• Making out bound collection calls in a professional manner while keeping and improving customer relations.
• Collect customer payments in accordance with payment due dates
• Identify issues attributing to account delinquency and discuss them with management.
• Faxes documents to accounts and follow up.
Minimum Requirements:
- HS Diploma or GED
- Able to pass criminal background check
- 2 years of customer service or collections experience.
To apply, please send resume to maria.trevino@lkjordan.com
L.K. Jordan & Associates is an equal opportunity employer.
Retail Collections Specialist II Bilingual English and Spanish Required
Collections representative job in San Antonio, TX
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced
Job responsibilities
Works in a call center environment that requires 100% phone-based customer interaction
Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Communicates with customers in a metrics-driven environment
Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Takes ownership of each customer interaction while treating them with respect and responding with empathy
Works both independently and in a team environment
Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
Reading and speaking in both Spanish and English fluently is required for this role
Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
High school diploma or GED required
Preferred qualifications, capabilities, and skills
Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Previous experience working in a Collections, Sales, Retail or Customer Service industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
Auto-ApplyCollection Specialist
Collections representative job in San Antonio, TX
L.K. Jordan is currently seeking Collection Specialist for a law firm in San Antonio. Pay during Training: $19.50 (Non-Bilingual) & $20.50 (Bilingual) Schedule: Monday - Friday 8:00am - 5:00pm w/ 1 Saturday per month Collection Clerks make 100-150 calls per day. Part of the day is outbound dialer and part is taking inbound calls.
Primary Duties:
• Reviewing open accounts for collection efforts
• Making out bound collection calls in a professional manner while keeping and improving customer relations.
• Collect customer payments in accordance with payment due dates
• Identify issues attributing to account delinquency and discuss them with management.
• Faxes documents to accounts and follow up.
Minimum Requirements:
- HS Diploma or GED
- Able to pass criminal background check
- 2 years of customer service or collections experience.
To apply, please send resume to **************************
L.K. Jordan & Associates is an equal opportunity employer.
Easy ApplyCollections Specialist
Collections representative job in San Antonio, TX
Description We are looking for a motivated and detail-oriented Collections Specialist to join our client's team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.
Responsibilities:
- Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.
- Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.
- Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.
- Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.
- Identify and recommend process improvements to enhance the efficiency of collection workflows.
- Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.
- Communicate professionally with clients to resolve payment issues and maintain positive working relationships.
- Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.
- Escalate complex collection cases to appropriate departments for further resolution when necessary. Requirements - Minimum of 2 years of experience in a B2B credit or collections role.
- Proficiency in ComputerEase software and advanced Microsoft Excel skills, including formulas and pivot tables.
- Strong written and verbal communication abilities for clear and effective client interactions.
- Analytical skills to identify account discrepancies and propose actionable solutions.
- Exceptional organizational skills to manage multiple accounts and meet deadlines efficiently.
- Ability to handle challenging conversations with tact and attention to detail.
- Familiarity with basic accounting principles is preferred.
- Experience in industries such as construction or engineering is a plus.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Collection Specialist
Collections representative job in San Antonio, TX
PRG is currently interviewing professional candidates for several full-time collector positions. The ideal candidate will have a minimum of 1 to 3 years collections experience with basic knowledge of federal regulations that govern the industry such as FDCPA and FCRA. Previous experience is preferred but not required. Hard working individuals that are self-motivated, have call center experience and are goal oriented will also be considered.
The candidate should be proficient in Microsoft Office and have strong verbal and written skills. PRG offers full benefits including medical, dental, retirement, and life insurance. This position pays a competitive hourly wage depending on experience. In addition, commissions and monthly incentives can be earned with no limits to payouts. Starting hourly pay according to experiance ranges from $14.00 - $ 19.00 . There is opportunity for career advancement into supervisory or managerial positions based on experience and merit. PRG is an Equal Opportunity Employer.
Bilingual Collection Specialist
Collections representative job in San Antonio, TX
Job DescriptionDescription:
The GREAT STATE TEAM is seeking Remote Bilingual Collections Specialists (Account Resolution Representative) to join our fast-growing teams! As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
Utilize negotiating and customer service skills to achieve positive results
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
Qualifications, Skills, and Experience:
1+ years' experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
Ability to enter and update data on company and/or client systems in an accurate, timely manner
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills. The ability to work on multiple tasks simultaneously
Focus upon customer service and deliverables
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Ability to work successfully and cooperatively within a team-based environment
Internet Requirements:
The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Minimum Speed Results: 40 mbps download, 5 mbps upload
Camera Requirements:
Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Wage:
Bilingual: $17.00/hr plus monthly commission opportunities
Non Bilingual: $15.00/hr plus monthly commission opportunities
$500 guarantee monthly bonus for the first 90 days
Schedule:
Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST.
We Offer a Comprehensive Benefits Package:
Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
Paid time off starting at 90 days and annual profit sharing
7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided
* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an
Equal Opportunity Employer
. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM Requirements:
Customer Service Teammate
Collections representative job in Cibolo, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.