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Collections representative jobs in Santa Clara, CA

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  • Customer Service Representative

    Leotek Electronics USA LLC

    Collections representative job in San Jose, CA

    About LEOTEK: We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation. About The Role: The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships. What You'll Do: Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service. Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues. Administer and enforce policies pertaining to pricing, sales orders, freight. Coordinate with the Credit Team to set up new customers and release on credit hold orders. Who You Are: Bachelor's degree or relevant experience preferred. 5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment. Experience working with sales representatives in a high-volume product environment. SAP is a plus. Excellent written and oral English communication skills. LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
    $32k-42k yearly est. 2d ago
  • Customer Service Representative

    Azazie, Inc.

    Collections representative job in San Jose, CA

    About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $32k-42k yearly est. 3d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Collections representative job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 1d ago
  • Wholesale Junior Account Representative

    Graffeo Coffee Roasting Company, Inc.

    Collections representative job in San Jose, CA

    Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred
    $40k-60k yearly est. 3d ago
  • Account Specialist

    Rlink Solutions

    Collections representative job in San Francisco, CA

    The Account Manager is a critical operational role responsible for the day-to-day maintenance, execution, and administrative support across our largest, most scaled client programs. This specialist will ensure program reliability and operational excellence by handling workflows within client-facing dashboards and platforms. What You'll Do Program Support: -Serve as the primary support resource for meal programs, providing real time support for order statuses and updates -Ensure operational success of day to day meal programs -Accurately prepare and process order selections for pre-scheduled orders for client meal programs -Execute routine program updates, including managing timely menu changes within the client platform -Process and manage incoming ticket requests and general inquiries from clients Dashboard Administration Support: -Implement timely program and administrative updates across client dashboards -Apply custom configuration changes and settings as requested across the account's dashboard network -Manage the Purchase Order (PO) lifecycle for accounts -Manage and update dashboard settings based on client requests Basic Qualifications: Experience -2-4 years of experience in a fast-paced operations, account coordination, administrative, or program support role. -Proven experience working with data management systems, enterprise platforms, or client-facing dashboards. Core Competencies -Operational Precision: Exceptional attention to detail and a track record of executing manual, time-sensitive tasks with accuracy, particularly in financial or ordering contexts (e.g., PO management). -Organizational and Time Management: Strong ability to manage concurrent, disparate tasks across multiple large accounts and prioritize based on client urgency and business impact. -Communication: Excellent written and verbal communication skills for responding to ticket requests, managing client forms, and coordinating with internal teams. -Adaptability: Resourceful and quick to learn new proprietary software and navigate complex, scaled account setups.
    $42k-64k yearly est. 4d ago
  • Senior Medical Billing Specialist

    Ihealth Labs Inc. 4.6company rating

    Collections representative job in Sunnyvale, CA

    Pay Range: $70,000 - $100,000 Our Company: Founded in 2010, iHealth is dedicated to empowering people to live healthier lives. The company is a leader in designing and manufacturing consumer-friendly, mobile personal healthcare products connected through the cloud that allows consumers to easily measure, track, and share vital health information with their doctors. With a focus on delivering high-quality and accessible products, iHealth is at the forefront of the digital health revolution. In 2018, iHealth established the Unified Care program to address the issue of managing chronic diseases. iHealth Care specialists support patients beyond the doctor's office with chronic conditions via Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) to achieve better health outcomes. In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA) for over-the-counter sales. Since then, iHealth has emerged as a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers. With its commitment to helping people lead healthier lives, iHealth is poised to continue driving positive change in the healthcare industry.Summary: This position performs complete health insurance payer analysis with respect to medical billing and reimbursement functions and is responsible for all aspects of payer research, communicate and manage complex payer and industry changes that impact the iHealth's revenue cycle for Remote Patient monitoring, Chronic care management and Medical Nutrition Therapy services and its operations or strategies.Duties and Responsibilities: Confirm patient benefits and insurance eligibility by making calls to the insurance provider Follow and adhere to all regulations and guidelines set by Medicare, State programs, and HMO/PPO, etc. Engage in end-to-end billing process, including charge entry, claim submission (including 837's and 1500 forms), payment posting, and accounts receivable management and extract reports from billing software Engage in follow-ups with insurance companies and medical groups to address outstanding claims and denials, ensuring the resubmission of claims & appeal for payment Develop, implement, and execute departmental procedures and processes Collect reimbursements and analyze the revenue data to report trends related to errors & denials Use data to identify trends, areas for improvement, and opportunities for revenue growth Generate insurance reimbursement reports and analytics on key billing metrics, providing insights into the internal and external stakeholders on financial health of the organization Analyze and identify opportunities to optimize revenue capture and reduce revenue leakage Ensure compliance with healthcare billing regulations and stay current with changes in billing and coding guidelines to ensure accurate and compliant billing practices Conduct detailed data audits and clean-up as scheduled and as needed Analyzes patient billing records for completeness and accuracy and obtains additional information and clarification as necessary Conduct billing training for internal and external stakeholders and maintain adequate documentation of meeting Implement strategies to improve claim acceptance rates and reduce denials and enhance the overall billing experience for customers Collaborates with internal teams, supporting the efforts and needs of other departments in a team-oriented approach. Works closely with IT teams to implement technology enhancements aimed at improving billing efficiency. Resolves billing discrepancies by conducting further research and correcting errors Maintain organized documentation of all billing and invoicing activities Sending out invoices and maintaining a tracking system of incoming and late payments Following up on late or missed payments and initiating late payment notices to relevant parties Adjusting patient bills by reviewing remittance advice Maintain compliance with HIPAA (Health Insurance Portability and Accountability Act of 1996) Perform other related duties as required or requested Minimum Qualifications Bachelor's degree in accounting, health care administration, finance, business, or related field, with 5+ years of experience in an office environment or healthcare-related field Knowledge of CPT/ICD-10/HCPCS codes and EHR systems such as EPIC, Kareo, eCW, Office Ally, Practice fusion, Athena, AdvanceMD, etc. Proficient in medical terminology and insurance plans Experience with process improvement, quality control, data analysis and/or reporting Integrity and respect for confidentiality and privacy Attention to detail and the ability to work with a variety of databases Demonstrates the ability to work independently, is self-motivated, and self-directed with excellent verbal and written communication and documentation skills Demonstrates strong organizational and time management skills, enabling effective prioritization of workflow to meet client requirements. Possesses excellent customer service skills to ensure client satisfaction. Ability to analyze problems and devise strategic solutions Experience with using Google Docs, Sheets, Slides and Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Equal Opportunity Statement iHealth Labs is committed to diversity in its workforce and is proud to be an equal opportunity employer. iHealth Labs considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. iHealthLabs is an Affirmative Action and Equal Opportunity Employer. Please reference below for more information: ******************************************************************************************** and ************************************************************************************************
    $70k-100k yearly Auto-Apply 12d ago
  • Senior Billing Risk and Systems Analyst

    Assetmark Financial Holdings 4.1company rating

    Collections representative job in Concord, CA

    AssetMark is a leading wealth management platform dedicated to empowering independent financial advisors. Our mission is to enable financial advisors to make a profound difference in the lives of their clients. Over 10,000 advisors rely on AssetMark for our investment solutions, innovative technology, advanced services and expertise to help them grow their businesses. The Job/What You'll Do: We are searching for someone to bring a continuous improvement and controllership mindset to a growing asset management company. The right candidate will be a proven self-starter with an owner/operator mentality who must bring strong ownership and accountability to our organization. The successful candidate will bring a strong technology, risk, audit, and compliance mindset, excellent oral and written communication skills, and a passion for excellence. The Senior Billing Risk and Systems Analyst is responsible for conducting audits, strengthening control frameworks, and performing risk assessments to ensure the accuracy, completeness, and integrity of billing processes. This role collaborates closely with the Billing Implementation Manager, Billing Operations, and Product & Engineering teams to drive improvement projects, automate manual processes, and enhance operational efficiency within billing and revenue operations. Additionally, the Senior Billing Risk and Systems Analyst supports M&A integration, provides actionable insights to improve client experience and mitigate organizational risk, and fosters a strong risk-aware culture across the organization. This is a full-time position in our Concord, CA office with a hybrid work schedule. Responsibilities: Lead pre-billing audits to ensure the accuracy of billing inputs into the billing system Monitor and fix daily billing import errors Complete quarterly audits to validate the accuracy and reasonableness of custodial partner billing. Maintain data integrity and accuracy within the billing system and reports Oversee end-to-end controls to ensure the completeness and accuracy of all billing activities in the billing system Conduct ongoing risk assessments, identifying key risks and recommending appropriate control measures Oversee the effectiveness of risk controls, monitor performance, and implement improvements as needed Promote a strong risk-aware culture through consistent communication, training, and best practices Partner with the Billing Implementation Manager in billing improvement initiatives and defect fixes, ensuring they are properly prioritized, thoroughly tested, and successfully implemented Support the Billing Operations Manager and the Billing Implementation Manager on mergers & acquisitions and consolidation projects within the AssetMark billing system Collaborate with cross-functional teams to identify operational, financial, regulatory, and reputational risks Facilitate comprehensive reviews of client experience cases, identify root causes and trends, and provide actionable recommendations to Platform Revenue leaders Knowledge, Skills, and Abilities: Strong aptitude for rapidly understanding and mastering new technologies or systems Prior external or internal audit experience Deep knowledge of the TAMP industry, particularly platform-based or advisory fee/management fee structures Knowledge of financial services regulatory requirements preferred Ability to articulate clear messages and concise instructions through oral and written communication Strong prioritization and organizational skills Proven ability to build cross-functional relationships, especially with Sales, Legal, and Finance teams. Ability to manage multiple priorities and work with a high degree of independence and accountability. Ability to assess and minimize risk to organization Outstanding Customer Focus - seeing the “bigger” picture and the ability to always identify what is in the best interest of the client and the firm Education & Experience: Bachelor's degree or equivalent experience required 5+ years' financial services experience required Compensation: The Base Salary range for this position is between $90,000-$100,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits. Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position. #LI-CR1 #LI-hybrid Who We Are & What We Offer: We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. Our Mission Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience. Our Values Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day. We believe in: Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. Unyielding Integrity, doing what's right, always. Even when it's hard. Collective Respect, in being authentic, inclusive and valuing all voices while winning together. Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions. These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. Our Culture & Benefits Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life. Flex Time or Paid Time Off and Sick Time Off 401K - 6% Employer Match Medical, Dental, Vision - HDHP or PPO HSA - Employer contribution (HDHP only) Volunteer Time Off Career Development / Recognition Fitness Reimbursement Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
    $90k-100k yearly Auto-Apply 46d ago
  • Customer Service I

    Healthcare Support Staffing

    Collections representative job in Livermore, CA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Qualifications Minimum Qualifications: GED or High School Diploma 6 months to 2 years of Experience (Call Center) We are basically looking for anyone with a call center background- healthcare not required Additional Information Hello! My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you're more than welcome to call me at my office 321-574-6538.
    $33k-41k yearly est. 60d+ ago
  • Customer Service

    Golden State Lumber, Inc. 4.2company rating

    Collections representative job in Brisbane, CA

    Golden State Lumber is a family-owned company that has been in business since 1954. It is a company that recognizes that people are its most valuable resource and is looking for someone who will fit into the culture and strive to achieve the company's goals. Golden State Lumber has been voted among the Best Places to Work in the San Francisco Times for multiple years. Be a part of our team that is passionately driven, flexible and genuinely curious. We are looking for a full time Customer Service. *This position is located onsite and is not a remote or hybrid position. Responsibilities: Straightening lumber stacks. Helping customers load trucks. General clean up. Direct customer traffic to appropriate areas. Solving customer issues, problems and concerns to the best of your ability. Stocking all Lumber and other products to appropriate area/ rack. Skills Required: Must have ability to lift 100 pounds. Lumber industry and chain saw experience a plus. Ability to work independently on assigned tasks and accept direction on given assignments. Must be a "team player" What makes our Company a great place to work? Team atmosphere Casual work setting Dedicated long term employees Established business environment We have a great company culture and we value our employees and customers above all else. Compensation commensurate with experience. The company offers a generous benefits package for full time non-union employees including: Medical Benefits Dental Benefits Matched 401k Matched 529 plan Student Loan Program Employee Assistance Program Paid Time Off Paid Holidays Paid Time Off to participate in a Volunteer Program Profit Sharing Bonus Employee sponsored tobacco cessation program Bonus and Commission plans based on position Join our Golden State family, and your first month of your Medical and Dental benefits are on us! Medical and Dental are effective the first of the month following your date of hire. Your cost for medical and dental benefits are based on the type of coverage you have as well as your payment tier. Golden State will cover the full cost for the first month of your medical and dental benefits. After the first month, your medical and dental premium contributions will be deducted out of your paycheck. Golden State collects information covered by the California Consumer Privacy Act. Details located at ************************************************************************** #goldenstatelumber #LI-onsite
    $34k-41k yearly est. Auto-Apply 60d+ ago
  • Legal Billing Coordinator

    Robert Half 4.5company rating

    Collections representative job in Oakland, CA

    Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities: + Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols. + Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines. + Monitor and track billing timelines, resolving delayed or rejected bills proactively. + Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution. + Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments. + Maintain proper documentation of all billing activities for reporting purposes. + Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices. Requirements + 3-5 years of experience in legal billing, preferably within a law firm. + Proficiency with legal billing platforms (e.g., Elite, Aderant, eBillingHub). + Strong understanding of electronic billing systems and client-specific billing requirements. + Advanced MS Office skills - particularly in Excel (e.g., pivot tables, formulas). + Excellent organizational skills and attention to detail. + Strong interpersonal skills with the ability to collaborate with internal and external stakeholders. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $41k-56k yearly est. 12d ago
  • Senior Collections Representative

    Stanford Fcu

    Collections representative job in Palo Alto, CA

    Senior Member Solutions Representative Opportunity at Stanford Federal Credit Union!
    $46k-71k yearly est. Auto-Apply 5d ago
  • Collector

    Crane Pest Control

    Collections representative job in Santa Clara, CA

    We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Crane team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Collector position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Crane's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Crane, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Collector, you'll play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Crane Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs and initiatives * Safeguard customer's privacy and other proprietary information What type of benefits will you receive? * Pay Range is $23-$25 per hour. * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. * Be able to regularly lift and/or move up to 25 pounds. Crane is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #CRANEIND739 #CRANE739IND What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. * Be able to regularly lift and/or move up to 25 pounds. Crane is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #CRANEIND739 #CRANE739IND As a Collector, you'll play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Crane Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs and initiatives * Safeguard customer's privacy and other proprietary information What type of benefits will you receive? * Pay Range is $23-$25 per hour. * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program
    $23-25 hourly 60d+ ago
  • Collections Specialist, Senior

    California Academy of Sciences 4.1company rating

    Collections representative job in San Francisco, CA

    Job Description About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity Reporting to the Herbarium Collection Manager and under minimal supervision, the Curatorial Assistant III performs duties related to specimen preparation, cataloging and archiving, processing loans, digitization, collection maintenance and organization. The incumbent is expected to work with a high degree of autonomy, developing and leading projects as needed, and to provide expertise in the relevant discipline. The incumbent will independently manage one or more of the duties and responsibilities listed, and will contribute to the team's efforts in many, if not all, of the others. Assigned responsibilities for this position are diverse and range from moderately simple to complex in nature. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. Key Responsibilities Helps maintain departmental collection and its files, including specimen preparation, updating and organization of current collection, and accessioning of new specimens Performs curatorial duties such as processing loans & exchange Assists in overseeing departmental digitization activities; must become familiar with specimen database, operating digital camera equipment and image processing software Trains and supervises all department volunteers and interns Performs literature review and archival research to answer inquiries or in the performance of routine curation of collections Provides taxonomic identifications consistent with education and training or experience appropriate to this position Assists in maintaining the quality of information in the database Assists visitors, students or scientists in the use of the collections; leads departmental tours and occasional public demonstrations for Academy members and visitors May assist Curators in research activities, which may include fieldwork, labwork, literature review and/or other research-related activities Serves as acting collection manager in the Collection Manager's absence, responsible for all day-to-day collections activities and decision making Serves on Academy-wide committees, or as a liaison for the Collections Manager on standing committees May contribute to the building of exchange material by participating in field collection efforts Encouraged to participate in or present talks at professional scientific meetings May perform heavy lifting Follows all Academy safety regulations Other duties as assigned Minimum Qualifications: A successful candidate will have the following: Bachelor's degree in Botany or closely related field required; Master's degree in Botany or closely related field required, or equivalent education and experience required Demonstrated expertise in Botany Experience in relevant computer programs required Minimum six years of experience in curatorial or closely related work (inclusive of education), including physical curation, object tracking, loan processing, data management and facilitating collections visitors Minimum two years' experience working with volunteers or interns, including onboarding, training and managing Ability to identify needs of the departmental collections and willingness to lead projects independently Specific knowledge of systematic botany and the literature relevant to the field Ability to work well collaboratively with internal team members and external collaborators Excellent verbal and written communication skills and the ability communicate effectively with staff, cross-functional teams and external partners from different identities and experiences Ability to bring new ideas, create inventive solutions and find efficiencies to transform manually or detailed processes Bilingual (spoken and/or written) in any non-English language, or the ability to research translations of non-English languages, is desirable Familiarity with the California/western North American flora is desirable Demonstrated commitment to equity and inclusion Physical Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, reach with hands and arms, talk and hear. Must be able to lift 40 lbs. Must be able to climb rolling ladders and reach above shoulder level for twenty percent (20%) of the day. Must be able to perform repetitive motions 50% of the time. Compensation and Benefits: The salary range for this position is Step 1 $35.78, Step 2 $36.50, Step 3 $37.23. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, Temporary Position (40 hours/week). Initial term of 2 years with potential for extension, contingent upon continued funding. How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $35.8 hourly 6d ago
  • Automotive Accounts Receivables/deposits

    United Auto Credit 3.4company rating

    Collections representative job in San Jose, CA

    Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks. : This job description does not constitute the complete responsibilities for this position. A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis handle financial Records Daily Deposits Timely record keeping of accounting information to our inventory Prepare customer receipts Call vendors for our payments Reconcile receivables schedules Maintain Petty cash flow Send monthly invoices clean cash sales and AR schedules Maintain reconciled Daily deposit Job Requirements Automotive Business office experience (minimum 1+ Years) Strong computer skills Strong communication skills Time management skills Problem solving Skills Professional and on Time Deal with confidential information discreetly Compensation Competitive pay based on Automotive Experience Kaiser Medical Dental and Vision 401K Paid Vacation Direct Deposit In job Promotions/ Advancement Professional friendly environment Paid sick days Exclusive Vehicle Purchase Programs for both employees and Family members Exclusive vehicle servicing discounts We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-54k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist - Billing Department

    Healthright 360 4.5company rating

    Collections representative job in San Francisco, CA

    The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts. Key Responsibilities Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes. Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank. Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis. Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances. Daily management of Return to Clinic (RTC) errors. Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing. Under supervision of the Revenue Cycle Manager process patient refunds as necessary. Billing Credentialing: Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR. Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance). Assist Medical Records department in providing billing records for patients upon request. Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: Associates Degree in related field. Certificate in Medical Terminology or Billing and Coding. 2+ years of experience in accounting or billing department. Strong verbal communication. Proficient in Excel. Strong attention to detail. Excellent time management skills. Ten key experience. Data entry experience. Experience using billing software; eCW, Epic, and ClaimRemedi preferred. Desired: Bachelor's Degree in Accounting or related field Background Clearance Required: Must not be on active parole or probation Knowledge Required: Excellent command of spreadsheet applications. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Bilingual. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
    $35k-42k yearly est. Auto-Apply 60d+ ago
  • Lead Water Distribution and Collection Specialist

    California State University System 4.2company rating

    Collections representative job in San Jose, CA

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities * Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements * Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration * Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards * Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards * Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality * Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution * Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies * Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) * Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities * Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems * Working knowledge of effective supervisory and work coordination practices * Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders * Ability to lead, instruct, and coordinate the work of a small crew * Ability to read, interpret, and work from blueprints, plans, and specifications * Skill in estimating time, materials, and labor for plumbing projects * Ability to maintain records and prepare standard and complex reports * Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations * Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment * Proficiency with computerized maintenance management and building automation systems * Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment * Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision * Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications * These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program * One to two years of experience as a journey-level plumber that included work coordination responsibilities * Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications * Possession of backflow prevention assembly testing credential * Possession of cross-connection specialist credential * Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) * Experience leading groups of skilled, semi-skilled and unskilled trades people * Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest This position is open until filled. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 23 2025 Pacific Standard Time Applications close:
    $39k-48k yearly est. Easy Apply 60d+ ago
  • Bill and Account Collectors - AI Trainer (Contract)

    Handshake 3.9company rating

    Collections representative job in San Francisco, CA

    Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Record information about the financial status of customers and the status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Locate and monitor overdue accounts using computers and various automated systems. Arrange for debt repayment or establish repayment schedules based on customers' financial situations. Advise customers on necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. Confer with customers by phone or in person to determine reasons for overdue payments and review terms of sales, service, or credit contracts. Receive payments and post amounts paid to customer accounts. Trace delinquent customers to new addresses by contacting post offices, telephone companies, credit bureaus, or questioning neighbors. Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts. Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports. Perform administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers. Contact insurance companies to check the status of claims payments and write appeal letters for denied claims. Negotiate credit extensions when necessary. You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.
    $39k-48k yearly est. Auto-Apply 11d ago
  • Automotive Accounts Receivables/deposits

    Infiniti of San Jose 4.4company rating

    Collections representative job in San Jose, CA

    Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks. : This job description does not constitute the complete responsibilities for this position. A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis handle financial Records Daily Deposits Timely record keeping of accounting information to our inventory Prepare customer receipts Call vendors for our payments Reconcile receivables schedules Maintain Petty cash flow Send monthly invoices clean cash sales and AR schedules Maintain reconciled Daily deposit Job Requirements Automotive Business office experience (minimum 1+ Years) Strong computer skills Strong communication skills Time management skills Problem solving Skills Professional and on Time Deal with confidential information discreetly Compensation Competitive pay based on Automotive Experience Kaiser Medical Dental and Vision 401K Paid Vacation Direct Deposit In job Promotions/ Advancement Professional friendly environment Paid sick days Exclusive Vehicle Purchase Programs for both employees and Family members Exclusive vehicle servicing discounts We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $42k-50k yearly est. 2d ago
  • In Office Billing/Collections Clerk

    American Home Health Care 3.9company rating

    Collections representative job in Pleasanton, CA

    The Biller/Collections Coordinator is responsible for managing collections, accounts receivable (AR) follow-ups, insurance authorizations, and other assigned billing-related duties. This position ensures timely collection of outstanding balances and works closely with payers, internal teams, and patients to resolve any reimbursement issues. This role does not involve filing claims, as claims are submitted by HomeHealthMD and HospiceMD EMR personnel. Job Responsibilities Contacts insurance companies, Medicare, Medicaid, and patients regarding unpaid balances using the aging report and other google products to work on aging and comment updated status. Assists with QA/Compliance/Billing workflows Resolves denied or delayed payments by working with payers and internal teams, including HHMD and HMD teams Documents all collection efforts and maintains detailed records of payment resolutions o the RA Report section of HHMD and HMD Obtains and tracks insurance authorizations for home health and hospice services. Ensures proper documentation is submitted for authorization approvals. Communicates with insurance providers and internal staff regarding authorization requirements. Reviews AR reports and coordinates with billers to address unpaid claims. Assists in resolving billing discrepancies or issues flagged by payers Supports responses to audits or payer requests for additional documentation. Collaborates with intake, clinical, and administrative teams to streamline reimbursement processes. Maintains compliance with Medicare, Medicaid, and private insurance guidelines. Performs additional duties as assigned by management. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Requirements Minimum Qualifications: Experience in home health or hospice billing/collections preferred. Knowledge of Medicare, Medicaid, and private insurance reimbursement policies. Strong understanding of authorizations, AR follow-up, and collections processes. Familiarity with HomeHealthMD and HospiceMD EMR systems is a plus. Complies with accepted professional standards and practices. Demonstrates strong verbal and written communication skills. Ability to work independently, prioritize tasks, and meet deadlines. At Least one year of previous health care related billing related experience, preferably in home health care billing. Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard office setting; tasks are regularly performed without exposure to adverse environmental conditions; frequent interaction with staff and the general public. The role requires that you wear a headset, access and work within multiple systems while addressing callers' concerns in real time. Physical: Incumbents require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; light lifting, carrying, pushing and pulling; ability to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction.
    $36k-43k yearly est. 8d ago
  • Wholesale Junior Account Representative

    Graffeo Coffee Roasting Company, Inc.

    Collections representative job in San Francisco, CA

    Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred
    $40k-60k yearly est. 3d ago

Learn more about collections representative jobs

How much does a collections representative earn in Santa Clara, CA?

The average collections representative in Santa Clara, CA earns between $33,000 and $55,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Santa Clara, CA

$43,000
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