Collections representative jobs in Shawnee, KS - 432 jobs

Job Description The Loan Servicing Representative provides critical post-closing support for consumer, commercial, and real estate loans. This role ensures the accurate maintenance of loan records, timely processing of payments, and responsive service to customers and internal departments. Key Responsibilities: Initiate new loans, maintaining accurate loan account records, responding to internal and external inquiries regarding loan balances, payment histories, and payoff requests. As well as assisting with loan payoffs, lien releases, collateral tracking, and UCC filings. Qualifications: High school diploma or GED required. Strong attention to detail and organizational skills, excellent communication and customer service skills, proficiency in Microsoft Office Suite (Excel, Word, Outlook), ability to handle confidential information with discretion. Why join us - competitive salary and benefits package, supportive, team-oriented environment, and be part of a local institution with strong community ties.

The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions Generate and distribute pre-bills on a monthly basis Participate in monthly meetings with partner to review unbilled and AR inventory Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. Observe confidentiality in all Firm and client matters Other duties as they arise Qualifications 2-5 years of years' experience in a billing role, preferably at a law firm. Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software preferred. Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. Advanced proficiency with Microsoft Excel and Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. High school diploma required. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: Technical Excellence People and Team Client/Stakeholder Relationships Service Delivery and Commercial Awareness Personal Effectiveness Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. **Principals only** #LI-HYBRID #LI-AP1 When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment. Position Overview The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle. Key Responsibilities Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines. Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing. Submit electronic invoices through various e-billing platforms and monitor approvals. Research and resolve billing discrepancies, ensuring adherence to firm and client requirements. Collaborate with the finance team to streamline billing workflows and improve efficiency. Maintain detailed billing records and produce periodic reports as needed. Qualifications Minimum 3 years of legal billing experience in a large law firm setting is required. Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle. Proficiency with Elite 3E, Aderant, or similar legal billing software. Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills. Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability. Compensation & Benefits Salary Range: $60,000 - $90,000 (higher end for top performers). Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

What You'll Do: You are a valued member of the broader Lending team, relied upon to assist the lending process and to contribute value to the bank's lending decisions. You will build rapport with internal and external stakeholders and become a key player in an essential process of our bank. You will perform a wide variety of support functions for the Loan Operations team. You will coordinate with internal and external customers to meet diligent deadline requirements while providing legendary service levels. Your strong combination of interpersonal, analytical, and decision-making skills make you a valued resource and partner to internal and external clients. Key Accountabilities: * Loan Operations Service, Accuracy and Efficiency * Provide general support to the Loan Operations team * Promptly and effectively handle customer inquiries * Work with external stakeholders to obtain timely loan documents * Meet deadlines to ensure excellent customer service * Ongoing Loan Maintenance and AccuAccount System * Book loans in accordance with established policies and procedures * Make corresponding entries to the bank's general ledger accounts * Ensure loan files contain the proper documents and relevant data * Enter "tickler" information on loans * Filing and other general recordkeeping, ensuring system documentation is accurate and verification of various records and information * Follow Loan Policy and Procedures * Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act, and all applicable State and Federal laws and regulations Central Bank Offers This: * Competitive Salary; determined by experience and skills * Comprehensive Benefits package that includes; 401(k) company match, Paid-Time Off (PTO), Volunteer Days Off (VTO) * Paid Federal Holidays About Central Bank At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals. Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals. Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit, stand, walk, talk, see, and hear. Regularly required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Occasionally required to stoop, kneel, or crouch. Regular travel across Retail footprint required. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior/office work environment. The individual experiences little discomfort from noise, dust, or other factors. Prolonged standing may be required. May be exposed to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure. Must have a valid driver's license and be able to travel as needed throughout the Central Bank of the Midwest footprint. Any required travel is typically completed within normal business hours. You've Got This: * College degree preferred - will consider relevant experience * Ten (10) years of Commercial Loan Operations / Booking experience required * Five (5) years of Commercial Loan Processing experience required * Desire to lead a team of loan processing professionals to be a manager/leader * Commitment to the organization's core values * Strong time management and organizational skills You Are: * Authentic * Engaged * Self-motivated and entrepreneurial * Energetic and highly driven * Passionate about serving others * Innovative and forward-thinking * Driven to bring value to the end customer by serving our associates and leadership team Competencies: * Relationship Building - Ability to develop and build strong relationships with clients and internal stakeholders. Ability to influence others through informal leadership. * Administrative Support - Ability to anticipate needs and take appropriate action to prevent or resolve administrative issues quickly. * Ability to coordinate activities involving large groups of people inside and outside the organization. * Communication - Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally). * Problem Solving - Ability to identify a problems root cause and drive to resolution. Ability to escalate where appropriate and ensure follow through. * Business Acumen-Basic understanding of the Banking industry and business environment both internally and externally. * Other Key Competencies include: Computer skills - Word - Excel - PowerPoint - Outlook

Full-time Description Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

GENERAL DESCRIPTION This position will primarily handle insurance claim submissions, payment posting, and researching claim rejects/denials. This position must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines. ESSENTIAL JOB FUNCTIONS Submits claims to government and commercial payers according to timely filing requirements. Posts payments and remittance advices in appropriate database(s). Tracks and collects aging accounts receivables. Research claim denials & clearinghouse edits. Completes requests for medical information and other related correspondence. Identifies and analyzes open claims and corrects billing errors. Re-submits claims to insurance carriers as appropriate. Monitors all past due accounts for payment. Contributes to a cohesive departmental unit. Maintains regular and predictable attendance. REQUIRED SKILLS High School Diploma or GED Excellent written and oral communication skills Working knowledge of commercial and government insurance plans 1-2 years of previous medical billing experience Basic knowledge of Microsoft Office Medical terminology Self-starter, team player, analytic & problem-solving abilities PREFERRED SKILLS Billing and/or coding education or certification Personal experience with a disability COMPETENCIES Detail oriented. Maintains HIPAA and other confidentiality requirements. Remains flexible when faced with schedule changes, interruptions, or the need to deal with difficult situations. Demonstrates personal integrity and sound judgement. Works independently or as a team with little guidance. Models professional attitude and demeanor. Demonstrates sound time management and organization skills. WORK ENVIRONMENT & PHYSICAL DEMANDS This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. People with disabilities are strongly encouraged to apply.

Job Description About the Role: The 3rd Party Collector plays a crucial role in managing and recovering outstanding debts on behalf of our clients. This position requires a strategic approach to communication and negotiation, ensuring that collections are handled professionally and ethically. The primary end result is to maximize recovery rates while maintaining positive relationships with debtors. The collector will also be responsible for documenting all interactions and maintaining accurate records of collection efforts. Ultimately, this role contributes significantly to the financial health of our clients and the overall success of our organization. Minimum Qualifications: High school diploma or equivalent. Proven experience in collections or customer service roles. Strong verbal and written communication skills. Preferred Qualifications: Associate's degree in finance, business, or a related field. Experience with debt collection software and CRM systems. Knowledge of relevant laws and regulations in the debt collection industry. Responsibilities: Engage with debtors through phone calls, emails, and letters to negotiate payment arrangements. Maintain detailed records of all communications and collection activities in the company database. Analyze debtor accounts to determine the best approach for collection based on individual circumstances. Collaborate with team members to develop effective collection strategies and share best practices. Ensure compliance with all relevant laws and regulations governing debt collection practices. Skills: The required skills in communication are essential for effectively engaging with debtors and negotiating payment plans. Strong analytical skills will be utilized to assess debtor accounts and determine the most effective collection strategies. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills in using debt collection software will enhance efficiency in tracking and managing accounts. Overall, a combination of interpersonal and analytical skills will enable the collector to achieve optimal recovery rates while fostering positive relationships.

About This Role We are looking for a Collections Specialist to join our team in Lenexa, Kansas. At TrueAccord, we do things differently. We aren't just "collecting debt", we are helping people find a path back to financial health. As we grow, you will be on the front lines, moving away from old-school, aggressive collection tactics to provide a modern, helpful experience. Your mission is to act as a financial guide. You won't just be following a script; you will use your communication skills to help real people solve problems and regain control of their finances.What You'll Do: Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances. Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals. Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery. Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability. Who You Are: A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections. Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution. Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results. Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges. Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service. Qualifications: High school diploma or GED required. High sense of ownership, resilience, and reputation of dependability

_6800 West 64th Street, Mission, KS, USA_ | _Hourly_ | _Full Time_ This Customer Service Representative position will provide support to the Accounts Receivables, Credit and Customer Service functions in order to assist with the growth of the business. This position will also ensure customer satisfaction and customer retention by developing relationships through customer engagement. **Essential Job Duties** + Process customer payments and maintain storage with strict adherence to data security protocols. + Address complex customer inquiries and problems. + Explain complex matters to ensure customer satisfaction and retention. + Respond to customer questions, explain available services, correct errors, provide information on pricing. + Update customer and third-party portal information including invoicing, PO confirmations and invoice research. + Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. + Coordinate tax certificate processing and storage of exemption certificates. + Process tax adjustment batches to customer accounts. + Analyze a customer's needs and make referrals for follow up or additional information as needed. + Other duties as assigned. **Required Qualifications** - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.) + This position requires a high school diploma or equivalent. + Must have three to five years of experience. **Knowledge, Skills and Abilities -** May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. + Proficient in Microsoft Office products - specifically Excel, and Outlook. + Experience with transport billing software is a plus. + Critical thinker with exceptional attention to detail. + Excellent problem-solving skills. + Excellent communication skills, both verbally and in writing. + Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously. + Ability to develop and maintain business relationships. + Ability to work independently. **Work Environment** - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. + General office conditions. Exposed to moderate noise levels. **Physical Abilities -** Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + Required to use close vision and be able to focus. + Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk. + Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer. + Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment. + Regular attendance is a necessary and essential function. Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets DISCLOSURE REGARDING BACKGROUND INVESTIGATION Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.

The Collection Specialist engages with clients in a professional manner to identify the root cause for payment disruption and then works with the client to resolve their account in full or to establish an acceptable payment stream or arrangement. Responsible for reaching out to clients to collect payment for overdue payments, including balanced on accounts charged off as a loss. Responsibilities Consistently, efficiently, and lawfully contact clients via outbound/inbound phone calls and other means of approved communication methods and collect on and manage assigned delinquent accounts. Professionally and respectfully persuade clients to set up payment arrangements and bring accounts current to resolve the delinquency and improve upon the credit history reporting for our clients. Ensure the information we depend on to contact and collect from these clients is accurately maintained. Support additional client service requests. Handling high volume of client phone calls, inbound or outbound, and negotiating payment in full or payment arrangements. Employ bank protocol to handle each call in a manner that meets or exceeds the bank's call quality and compliant expectations. Update Contact Information. While speaking with clients you will work to identify additional contact information. Remain compliant with our policies, processes and legal guidelines. Utilize various means of skip tracing to locate customers, where necessary. Adhere to FDCPA and state and federal laws and regulations. Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success) Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. Working at the worksite during regular business hours and/or assigned hours. Other specified duties as assigned. Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Full‐time associates are eligible for our benefits package: Medical Dental Vision 401(k) plan Company paid life insurance Short and Long-term disability insurance Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired.

INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS GED or high school diploma required Minimum of three (3) years of working experience in collection related activities required Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED Minimum of five (5) years of working experience in collection related activities preferred Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Following up on insurance claims to ensure timely payment. Working with insurance companies to resolve any denials or short payments. Communicating effectively with internal teams to ensure smooth operations. Understanding when a claim was billed correctly vs when it is not. Have a thorough understanding of payer contracts. Understanding the different types of home infusion medications and therapies. Knowledge of insurance verification and reimbursement processes. Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. Familiarity with clearinghouses and the billing functionality. Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Able to stay abreast of payer alerts and reimbursement changes. Able to work in a fast-paced environment. Able to navigate and interpret insurance contracts. Ability to actively communicate, inspire and motivate all levels of staff. Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work. Ability to organize and coordinate the work of others. Ability to set priorities and assign work to other professionals. Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. This position requires constant talking and hearing. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position must occasionally lift and/or move up to 20 pounds Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in legal and ethical compliance training each year. Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

*Customer Service Representative (On-Site - Olathe, KS)* *Location:* Olathe, KS 66061 *Employment Type:* Contract-to-Hire *Pay Rate:* $19/hr. + Overtime Opportunities *About the Role* Join a locally owned, community-focused organization as a *Customer Service Representative*, supporting major national accounts like *Walmart, Target, Lowe's, and Amazon*. This is a great opportunity for individuals looking to transition from retail or food service into a professional setting with growth potential. *What You'll Do* * Handle work ticket orders for national accounts via phone and electronic requests. * Verify and qualify customer requests. * Dispatch purchase orders to subcontractors or divisions promptly. * Check technicians in and out and manage service requests efficiently. * Provide prompt, knowledgeable service to ensure customer satisfaction. *Ideal Candidate Profile* * *1+ year of customer service experience* (retail experience highly preferred or call center). * Strong communication skills and ability to handle pressure. * Proficient in Microsoft programs and detail-oriented. * Comfortable with outbound calls and high-volume environments. * Professional demeanor and sense of urgency. *Work Environment & Schedule* * *On-site only for first year* (eligible for WFH after 12 months). * Business casual dress code (jeans allowed, no hoodies or sneakers). * Open cubicle environment. * *Shift Options:* * Tue-Sat: 1:00 PM - 10:00 PM * Sun-Thu: 1:00 PM - 10:00 PM * Fri-Mon: 11:00 AM - 10:00 PM * *Training:* First 2 weeks, Mon-Fri, 7:00 AM - 4:30 PM (classroom + floor shadowing). *Benefits (Eligibility Requirements Apply)* * Medical, Dental, Vision Insurance * 401(k) Retirement Plan (Pre-tax & Roth options) * Life Insurance, Short/Long-Term Disability * Health Spending Account (HSA) * Paid Time Off and Employee Assistance Program *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: * Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions * Generate and distribute pre-bills on a monthly basis * Participate in monthly meetings with partner to review unbilled and AR inventory * Process narrative edits and time and cost adjustments * Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client * Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed * Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary * Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history * Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely * Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers * Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries * Participate in collections activities as needed, and identify and escalate deductions and/or collections issues * Maintain telephone, email and personal contact with clients, attorneys, and staff * Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. * Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. * Observe confidentiality in all Firm and client matters * Other duties as they arise Qualifications * 2-5 years of years' experience in a billing role, preferably at a law firm. * Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. * Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. * Experience with Elite 3E software preferred. * Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. * Advanced proficiency with Microsoft Excel and Microsoft Office Suite. * Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. * High school diploma required. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: * Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success * Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do * Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement * Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: * Technical Excellence * People and Team * Client/Stakeholder Relationships * Service Delivery and Commercial Awareness * Personal Effectiveness Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. Principals only #LI-HYBRID #LI-AP1 When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This Customer Service Representative position will provide support to the Accounts Receivables, Credit and Customer Service functions in order to assist with the growth of the business. This position will also ensure customer satisfaction and customer retention by developing relationships through customer engagement. Essential Job Duties Process customer payments and maintain storage with strict adherence to data security protocols. Address complex customer inquiries and problems. Explain complex matters to ensure customer satisfaction and retention. Respond to customer questions, explain available services, correct errors, provide information on pricing. Update customer and third-party portal information including invoicing, PO confirmations and invoice research. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Coordinate tax certificate processing and storage of exemption certificates. Process tax adjustment batches to customer accounts. Analyze a customer's needs and make referrals for follow up or additional information as needed. Other duties as assigned. Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.) This position requires a high school diploma or equivalent. Must have three to five years of experience. Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. Proficient in Microsoft Office products - specifically Excel, and Outlook. Experience with transport billing software is a plus. Critical thinker with exceptional attention to detail. Excellent problem-solving skills. Excellent communication skills, both verbally and in writing. Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously. Ability to develop and maintain business relationships. Ability to work independently. Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. General office conditions. Exposed to moderate noise levels. Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Required to use close vision and be able to focus. Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk. Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer. Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment. Regular attendance is a necessary and essential function. Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets DISCLOSURE REGARDING BACKGROUND INVESTIGATION Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.

The Collection Specialist engages with clients in a professional manner to identify the root cause for payment disruption and then works with the client to resolve their account in full or to establish an acceptable payment stream or arrangement. Responsible for reaching out to clients to collect payment for overdue payments, including balanced on accounts charged off as a loss. **Responsibilities** + Consistently, efficiently, and lawfully contact clients via outbound/inbound phone calls and other means of approved communication methods and collect on and manage assigned delinquent accounts. + Professionally and respectfully persuade clients to set up payment arrangements and bring accounts current to resolve the delinquency and improve upon the credit history reporting for our clients. + Ensure the information we depend on to contact and collect from these clients is accurately maintained. + Support additional client service requests. + Handling high volume of client phone calls, inbound or outbound, and negotiating payment in full or payment arrangements. + Employ bank protocol to handle each call in a manner that meets or exceeds the bank's call quality and compliant expectations. + Update Contact Information.While speaking with clients you will work to identify additional contact information. + Remain compliant with our policies, processes and legal guidelines. + Utilize various means of skip tracing to locate customers, where necessary. + Adhere to FDCPA and state and federal laws and regulations. + Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success) + Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. + Working at the worksite during regular business hours and/or assigned hours. + Other specified duties as assigned. **Compensation & Benefits** The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Full‐time associates are eligible for our benefits package: + Medical + Dental + Vision + 401(k) plan + Company paid life insurance + Short and Long-term disability insurance + Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired. **Skills** + Strong attention to detail and ability to complete work accurately. + Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). + Ability to work in a team environment. + Basic math skills (addition, subtraction, multiplication, division, percentages). + Ability to organize work and multitask. + Strong written and verbal communication skills, required. + Familiarity or experience with the U.S. Military, preferred. + Proficient in Microsoft Office suite of products **Education & Experience** + High school diploma or equivalent, required. + 3+ years Collections experience, required. **Physical Requirements** The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force. Equal Opportunity Employer/Disabled/Veterans Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************

INTRODUCTION BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS * GED or high school diploma required * Minimum of three (3) years of working experience in collection related activities required * Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. * Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED * Minimum of five (5) years of working experience in collection related activities preferred * Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Following up on insurance claims to ensure timely payment. * Working with insurance companies to resolve any denials or short payments. * Communicating effectively with internal teams to ensure smooth operations. * Understanding when a claim was billed correctly vs when it is not. * Have a thorough understanding of payer contracts. * Understanding the different types of home infusion medications and therapies. * Knowledge of insurance verification and reimbursement processes. * Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. * Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. * Familiarity with clearinghouses and the billing functionality. * Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS * Able to stay abreast of payer alerts and reimbursement changes. * Able to work in a fast-paced environment. * Able to navigate and interpret insurance contracts. * Ability to actively communicate, inspire and motivate all levels of staff. * Ability to think and act strategically and proactively. * Ability to maintain accurate records and prepare reports and correspondence related to the work. * Ability to organize and coordinate the work of others. * Ability to set priorities and assign work to other professionals. * Excellent analytical skill. Communication Skills * Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills * Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT * This position requires constant sitting with occasional walking, standing, kneeling or stooping. * This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. * This position requires constant talking and hearing. * Specific vision abilities required by this job include close vision and the ability to adjust focus. * This position must occasionally lift and/or move up to 20 pounds * Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER * Will participate in legal and ethical compliance training each year. * Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. * Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. * Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join a Team That Supports Big Brands and Big Careers! TEKsystems is proud to partner with a *locally owned, community-focused organization* in search of *Customer Service Representatives* to join their *diverse and inclusive team*. This is a fantastic opportunity to work with a company that supports some of the nation's most recognized brands-including *Lowe's, Amazon, Target, and Walmart*. What You'll Be Doing: * Handle *work ticket orders* for national accounts via phone or electronic systems (many calls are outbound). * *Qualify and verify customer requests* with accuracy and professionalism. * *Check technicians in and out*, and *dispatch purchase orders* to subcontractors or internal divisions. * Ensure *prompt and knowledgeable service* that meets customer satisfaction. * Perform *additional administrative and support duties* as assigned. What You Bring: * *1+ year of customer service experience* . * Previous *call center experience* is a plus. * *Proficient in Microsoft Office* programs. * Strong *attention to detail* and organizational skills. * Demonstrated *tenure and reliability* (at least one year at each previous position). Experience Level: *Entry Level* - Perfect for those looking to grow their career in a supportive, fast-paced environment. If you're passionate about helping others, thrive in a team setting, and want to be part of a company that values community and customer satisfaction, we'd love to hear from you! *Apply today and take the first step toward a rewarding career.* *Job Type & Location* This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits* The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Olathe,KS. *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.