Collections representative jobs in Tampa, FL

Job DescriptionDescription: Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements: Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.

Replies within 24 hours Benefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Vision insurance Are you passionate about customer service and ready to join a dynamic, fast-paced environment? We are a locally owned and nationally recognized Printing, Signage, and Marketing Services company based in the Tampa area, looking for an experienced Customer Service Representative to join our team! Why You'll Love Working Here: Initial and ongoing training to ensure your success. Competitive compensation that reflects your experience and contribution. Paid holidays and vacation to recharge and enjoy life outside of work. Incredible company culture with a relaxed yet highly productive environment. Empowerment to contribute and work independently while being part of a solid team. Company Overview: We are a trusted partner for a wide range of industries including Museums, Non-Profits, Manufacturing, Real Estate, Contractors, and Construction. With access to cutting-edge tools and technologies, we focus on delivering a remarkable customer experience. Our employees work closely with experienced professionals to create high-quality printing and signage solutions tailored to each client's needs. Job Summary: As a Printing Customer Service Representative, you will work directly with customers and our sales team to provide excellent service and support. Your goal will be to help drive sales and boost customer satisfaction, ensuring every project is completed seamlessly. Key Responsibilities: Provide exceptional service to customers in-office, by phone, and via email. Identify customer needs and recommend products and services that best meet their requirements. Communicate confidently and professionally about our offerings, capabilities, and processes. Manage customer expectations to ensure the successful completion of their projects. Maintain a positive and productive work environment - negative chatter or office politics will not be tolerated. Skills We're Looking For: Printing and signage industry experience. A positive, detail-oriented people pleaser who excels in helping customers. Proactive with a can-do attitude to tackle challenges. Excellent communication skills (both verbal and written). Strong computer skills to efficiently manage customer interactions and project details. A team player who works collaboratively to meet deadlines and deliver quality results. Desired (but not required) Skills: Previous experience in business-to-business customer service. Knowledge of direct mail and automated marketing. Familiarity with PrintSmith software (a plus). Ready to Join Our Team? If you're a passionate, service-driven individual looking to work in a vibrant, creative, and fast-paced environment, we want to hear from you! Apply today and become part of our award-winning team, delivering unparalleled service and results to clients across various industries. Compensation: $18.00 - $23.00 per hour We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA. With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At Sir Speedy you can make a difference.

About UsAt Resident Interface, we're transforming the financial landscape of property management by simplifying delinquent rent recovery with a thoughtful, compliant, and community-focused approach. With 30+ years of industry expertise, we help property managers recover delinquent rent-from current to former residents-while protecting relationships, preserving reputation, and improving the bottom line. Our solutions streamline recovery and safeguard communities every step of the way.We are seeking a Consumer Collector who is bilingual in Spanish to join our team! The RoleOur third party collections entity Hunter Warfield is seeking motivated individuals to join our Consumer Collections team. In this role, you will be responsible for resolving outstanding past due balances on behalf of our clients through outbound and inbound phone communication. You will manage a portfolio of accounts, maintain contact and collection productivity, and ensure compliance with company and legal guidelines. 💥 No prior collections experience is required - just drive, professionalism, and a willingness to learn!Compensation & Bonus Potential 💵 Average annual earnings: $50,000-$70,000 💰 Uncapped bonus potential based on individual performance 🎯 Guaranteed $300/month bonus for the first 2 months post-training What You'll Do Make and receive outbound/inbound collection calls, including participation in automated dialer campaigns Adhere to work schedules and call expectations consistently Follow established scripts, motivators, and rebuttals with professionalism Comply with FDCPA, FCRA, and all other applicable regulations and internal procedures Conduct skip tracing to locate updated contact information for debtors Accurately document account activity including disputes, bankruptcies, and attorney representation Manage and follow up on promises to pay and maintain up-to-date work-in-progress (WIP) Maintain production standards related to calls, contacts, fees, and promises on a daily, weekly, and monthly basis Meet or exceed minimum required quality assurance scores (minimum 4.0 or higher) What We're Looking For High school diploma or equivalent required 2+ years of third-party collections experience preferred, but not required Bilingual in Spanish Strong negotiation and communication skills Ability to multitask and manage time effectively in a high-paced environment Comfortable working in a phone-intensive, performance-driven setting Basic computer proficiency and familiarity with CRM/collection systems a plus Success Traits Self-motivated and goal-oriented Detail-oriented with excellent documentation habits Resilient and comfortable handling objections Professional, respectful, and driven to meet performance metrics Compensation, Perks & Benefits Health, dental, and vision insurance 401(k) with company match Paid time off, holidays, and wellness support Collaborative and mission-driven team culture Work Hours & Environment This is a full-time on site/remote (hybrid) position based in Tampa, FL Candidates must reside within a commutable distance and be able to work on-site Normal working hours are 8am-5pm EST Candidates must be able to work one shift per week from 12pm-9pm EST Candidate must be able to work one Saturday shift per month from 8am-12pm EST Quiet to moderate office environment with typical office equipment exposure Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Employees may be required to perform other duties as assigned to meet the ongoing needs of the organization. Additionally, we are unable to provide visa sponsorship at this time.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job Details Toyota of Lakewood - Bradenton, FLDescription At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance Life Insurance Health Savings & Flex Spending Accounts Short & Long Term Disability 401K Plan Holiday Pay Personal & Sick Days Paid Vacation Paid Training Growth Opportunities Flexible Work Schedules Discounts on products & services Employee vehicle purchase plans Saturday Lunches Accident & Critical Care Plans Qualifications Major Essential Duties may include: Process paperwork from the F&I Department Prepare payoff checks for new vehicles and trade ins Various billing duties including wholesale and dealer trades Reconcile schedules Research and answer all receivable and vendor inquiries Perform basic and routine accounting functions. Handle miscellaneous clerical tasks Proactively communicate with your supervisor. Communicate errors, unusual items, proposed solutions and process improvement opportunities. Other duties, as assigned. Job/Education Requirements: Dealership accounting experience preferred. Prior experience reconciling vendor accounts Strong knowledge of math and accounting. Detail oriented Reynolds and Reynolds experience preferred. Strong record of positive Customer Satisfaction results.

Come make cookies every day and be a part of a fun, fast growing company! Our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. Good customer service is essential! We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus!

The Collector I contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off. Specific duties include, but are not limited to: Initiate follow-up with insurance companies for payments of pending claims. Appeals denied claims with insurance carriers. Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut. Reviews and interprets contracts and billing. Takes incoming calls from providers or patients meeting service level standards. Process payments over the phone. Learn the collection system (Intergy) and work flow between other department business partners. Other duties as required. Position Requirements: High School Diploma or Equivalent Experience Minimum of 6 months prior medical billing/collections experience. Experience in healthcare/medical industry preferred. Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information. Experience navigating insurance company web portals. Strong multi-tasking abilities. Strong verbal and written communication skills. Team player with ability to communicate at all levels in the organization and with different types of customers. Physical Requirements: Standard Office Environment. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Descripcin de funciones: Si est buscando una verdadera oportunidad de carrera con una empresa que est creciendo rpidamente con un gran potencial de ingresos, Credit Control es el lugar para usted! -Jornada completa Actualmente estamos buscando profesionales experimentados que puedan hablar ingls y espaol para unirse a nuestro equipo! Credit Control, LLC es una agencia de cobro bien establecida, exitosa y compatible. Nuestros clientes incluyen telecomunicaciones, atencin mdica, 1st party y los clientes financieros ms grandes de la nacin! Adems, Credit Control LLC ha sido galardonada por 3er ao consecutivo como "Mejores lugares para trabajar" por una entidad independiente de 3rdparty para 2022. De hecho, Credit Control ocup el puesto # 1 en general debido a las encuestas enviadas por nuestro personal. Como cobrador de deudas con nosotros, recibir un pago competitivo por hora, una lucrativa estructura de bonificacin de hasta $ 3,000 mensuales, bonificaciones de pateador del departamento y ser elegible para concursos mensuales.Como empleado productivo, usted ser elegible para un aumento salarial cada seis meses! Ofrecemos una tarifa competitiva por hora + bono mensual de hasta $ 5,500 que puede variar de $14.00- $18.00 ( $1.00 diferencial para hispanohablantes)oportunidad de salario!!! Los beneficios incluyen: Mdico/Dental/Visin Seguro de vida Tiempo libre pagado Vacaciones pagadas Formacin remunerada 401k con coincidencia de la compaa Requisitos del trabajo-Los candidatos deben tener las siguientes calificaciones: Preferido pero no requerido: Al menos dos aos de experiencia en cobro de deudas, ventas o telemarketing. Preferido pero no requerido: Conocimiento de la FDCPA y otras regulaciones que rigen el cobro de deudas. Excelentes habilidades de comunicacin escrita y verbal. Habilidades excepcionales de negociacin y servicio al cliente. Experiencia con Microsoft Excel y conocimientos generales de informtica. Diploma de escuela secundaria o equivalente. Debe pasar la verificacin de antecedentes. Tipo de trabajo: Ofrecemos una tarifa por hora competitiva + bonificacin mensual de hasta $ 5,500 que puede variar de $ 31,00 a $ 95,000 de oportunidad salarial!!! Tipo de trabajo: Tiempo completo Salario: $14.00- $18.00 ($1.00 diferencial para hispanohablantes) Beneficios: 401(k) Coincidencia 401(k) Seguro dental Programa de asistencia al empleado Horario flexible Seguro de enfermedad Seguro de vida Tiempo libre pagado Formacin remunerada Programa de referidos Seguro de la vista Entorno fsico: Centro de llamadas Oficina Horario: Turno de 8 horas Turno de da Lunes a Viernes No hay fines de semana Tipos de pago suplementario: Pago de bonificacin Pago de comisiones Bono mensual Posibilidad de desplazarse/reubicarse: 9929 Racetrack RoadTampa, Florida 33626 Lugar de trabajo: En persona Debt Collector Agent Job Description: If you are looking for a real career opportunity with a company that is rapidly growing with great earning potential, Credit Control is the place for you! We are currently looking for experienced professionals to join our team! Credit Control LLC is a well-established, successful, and compliant collection agency. Our clients include telecom, healthcare, 1st party, and the largest financial clients in the nation! In addition, Credit Control LLC has been awarded for the 3rdconsecutive year as a Best Places to Work by an independent 3rdparty entity for 2022. In fact, Credit Control ranked #1 overall because of the surveys submitted by our staff. As a debt collector with us, you will receive competitive hourly pay, a lucrative bonus structure up to $3,000 monthly, department kicker bonuses, and be eligible for monthly contests.As a productive employee, you will be eligible for a pay increase every six months!! Benefits include: Medical/Dental/Vision Life Insurance Paid time off Paid holidays Paid training 401k with company match Job Requirements-Candidates should have the following qualifications: Preferred but not required: At least two years of debt collections, sales, or telemarketing experience. Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections. Excellent written and verbal communication abilities. Exceptional negotiation skills and customer service. Experience with Microsoft Excel and general computer skills. High School diploma or equivalent. Must pass background check Job Type: Full-time Salary: $14.00- $18.00 ($1.00 differential for Spanish Speaking) Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Paid training Referral program Vision insurance Physical setting: Call center Office Schedule: 8-hour shift Day shift Monday to Friday No weekends Supplemental pay types: Bonus pay Commission pay Monthly bonus Ability to commute/relocate: 9929 Racetrack RoadTampa, Florida 33626 Experience: Customer Service: 1 year (Preferred) Work Location: In person

The Collection Management Analysis Specialist coordinates MARCENT collection priorities across multiple intelligence disciplines to enhance operational awareness and support the commander's decision-making . This role identifies intelligence gaps, develops and submits collection requirements for tasking, and tracks reporting to ensure results meet operational needs. The specialist collaborates with CENTCOM, joint service partners, and interagency organizations to synchronize collection planning, ensuring efforts are integrated and responsive to theater-level objectives . Additionally, the role provides analysis and recommendations to align collection efforts with MARCENT's stated priorities, supporting both current operations and future planning. By combining knowledge of joint collection management with strong analytical and coordination skills, the Collection Management Analysis Specialist ensures intelligence resources are directed where they have the greatest impact. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD* Responsibilities/Duties: * Identify collection gaps and submit requirements for tasking. * Track and report on collection taskings and results. * Collaborate with CENTCOM and other services to synchronize planning. * Ensure collection planning supports commander's stated intelligence priorities. Supplemental Duties: * Support preparation of collection management briefings for leadership. * Contribute to updating SOPs for requirement submission and tracking. Administrative Duties: * Maintain compliance with MARCENT administrative procedures and reporting timelines. * Ensure collection management documentation and records are archived in accordance with security and records management policies. Supervisory Responsibilities: None. Education/Experience/Qualification: * Bachelor's Degree in IT or related field required. * 5-7 years of intelligence/collection management experience. * COMSEC briefing and Local Element Management Certifications required. * TS/SCI clearance required. * Experience with CRATE, COLISEUM, PRISM, GIMS, UNICORN, MATS, and MKG systems. * Demonstrated ability to understand intelligence requirements and align them with collection requirements. Additional Skills: * Ability to analyze collection requirements against operational priorities. * Proficiency with Microsoft Office Suite and intelligence requirement tracking tools. * Strong communication and liaison skills for coordinating with CENTCOM, joint services, and interagency partners. * Attention to detail in tracking and reporting on collection taskings. Location: Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida. Work Environment: Office environment within a joint military/civilian/contractor staff. May involve coordination with external agencies and secure facility operations. Physical Demands: Primarily sedentary work with extensive computer use and classified document handling. Work Schedule: Full-time, 40 hours per week. Monday-Friday, 0800-1600. May require flexibility for operational requirements. License and Other Requirements: Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card. Salary and Benefits: As stated during the hiring process. Security Clearance: TS/SCI clearance required. Travel: May include OCONUS travel to support collection management coordination.

Specialist, Collections Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Position SummaryWhite & Case is seeking a Collections Specialist to support the Firm's cash flow activities. This role involves regular communication with clients to ensure accurate and timely collection of aged receivables. Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes. The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets. Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time. Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels. The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment. Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial. The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets. Duties and Accountabilities1Monitor and analyze aged receivables, including amounts held in suspense or unallocated Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices Work with clients to set commitment dates and help establish payment plans Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets Address and respond to inquiries from internal and external parties regarding the collections and credit activities Support internal and external audits Maintain process documentation Other ad hoc requests and projects, as requested by management Education and QualificationsBachelor's degree or equivalent experience required Experience in collections, credit analysis, billing and/or cash receipts preferred Law firm experience preferred Thorough understanding of billing, collections and receivable processes and procedures Strong communication skills, able to interact at all levels Exceptional attention to detail Ability to articulate thoughts and concepts adeptly Ability to critically think through issues Ability to see an issue through from start to finish Ability to organize work flow and use time efficiently Ability to anticipate work needs and follow through with minimum direction, follow up on own intiative Exceptional determination, self-motivation and interpersonal skills and resolve Intermediary knowledge of MS Excel and Powerpoint Knowledge of 3E or Elite Enterprise preferred Location & ReportingThis role is based in our Tampa office. This role reports to the Senior Manager, Revenue. Note to Recruitment AgenciesOur Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal OpportunitiesWhite & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact talent. acquisition@whitecase. com. BenefitsWhite & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. 1The above is only a general description of the essential duties associated with this position. It is not an exhaustive or comprehensive list of all duties of the individual holding such position. Primary Location: United States-Tampa Expected Workplace: Hybrid Job Posting: Oct 28, 2025, 2:58:53 PM Refer a friend for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected. Refer a friend

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States. Zwicker & Associates is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, depending on relevant experience, with the potential for uncapped bonuses. The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM. Benefits Health insurance Vision insurance Dental insurance 401(k) Paid time off Responsibilities of Debt Collectors Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them Record accurate and detailed notes; update account status and card members' information into the computer system Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements Above average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR

Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus. Responsibilities: Provide excellent customer service while meeting collection goals Manage a daily call queue. Takes payments and assists management with requests for due date/deferments. Light skip tracing on accounts Identifies and recommends accounts for repossession. Performs other essential functions as assigned. Minimum qualifications: Strong negotiation skills with proven ability to effectively handle difficult customers. Ability to work in a fast-paced environment. Able to adapt to change. Problem Solving Drive for Results Basic computer skills with the ability to type 30 wpm Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred) Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required) Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Mid Finance Florida is an equal opportunity employer and a drug free work environment.

AR/Credit Collections Agent Level 1 Full Time Clerical Sarasota, FL, US Salary Range:17.0000 To 20.0000 (USD) Hourly JOB POSTING - AR/Credit Collections Agent OT1 “Investing in YOU” Are YOU looking for a career where YOU can grow and develop into the industry standard? Are YOU ready to be part of a Team Centric department supporting each other? Are YOU passionate about customer service? Then consider joining the VWi Team! VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations. Our generous benefit package offers: Health insurance Health Savings Account (HSA) Flexible Spending Account (FSA) & (DCA) Dental insurance Vision insurance Short/Long Term Disability Basic Life & AD&D insurance (100% employer funded) Employee Teladoc (100% employer funded) Voluntary Employee, Spouse, & Child Life Legal Services Allstate benefits including Critical Illness, Accident &, Hospital Indemnity 401k Generous Employee Referral Program. We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more. To promote physical, mental, emotional and financial wellness VWi offers: Monthly breakfasts High tech training room Monthly Lunch and Learns Variety of outdoor and indoor games (cornhole, puzzles, games, and more) Bright and equipped break areas Gazebos on the outdoor patio Over 1,200 FREE training courses available for career development Health Fairs and so much more… VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting). Essential Job Functions: Must be fluent in either Italian or German Review customer accounts and apply credit policy to release or hold orders Accurately research accounts and have the ability to explain the account/invoice to the client/customer Work with client internal departments to verify disputes and process payments Understand client objectives and tailor work product to achieve same Maintain orderly and complete detailed documentation on all accounts and collection efforts Maintain professional working relationships with customers, clients, and coworkers at all times Other duties as assigned Knowledge, Skills, and Abilities Strong organization skills; ability to multi-task Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred Language fluency in Spanish or French is a plus Education and Experience High School diploma, GED or equivalent Physical Requirements Prolonged periods sitting at a desk and working on a computer Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance This position will not require travel - up to 0% Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements **Smartphone with the ability to download an authenticator app is required.** We are committed to diversity in the workplace. Must be authorized to work in the U.S. Hire VETS GOLD Medallion Award Winner! Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!

Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT VALORVIP $13.25 - $15.20 / hour ABOUT US MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Specialist, Invoice Compliance Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Our Finance TeamThe Global Finance team is led by the Firm's CFO, Steve Wrede, and is made up of approximately 280 team members around the world. Committed to our 2020 strategy for profitable growth, our core functions include billing and collecting Firm invoices, statutory accounting for the Firm and for individual offices, creating and distributing management reports, processing payments to vendors or reimbursements to employees and managing for our people. Together, we work seamlessly across our network of offices and countries where we operate. Ours is a multicultural, dynamic, and supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength. Our team's remit includes partner compensation and the maintenance of partner equity accounts; strategic procurement of vendor services; global tax strategies; inventory management, and finally analysis of the profitability of clients, matters and groups of timekeeper. We work with partners and with other business services groups to establish hourly billing rates as well as client-specific fee arrangements. Our Treasury team is responsible for global cash management, foreign currencies and hedging. In consultation with Firm leaders, we set annual global revenue and expense budgets across Regional Sections and offices, including legal and business service departments. The team continuously reviews expenditures throughout the year to ensure that the Firm's resources are being used efficiently. Position SummaryThe Invoice Compliance Specialist is responsible for the intake, review and processing of outside counsel invoices on behalf of one of the Firm's key clients. The candidate will be responsible for the first level review of all local counsel time worked across the portfolio of matters. This will require in depth knowledge of each matter including an overview of the legal service provided and keystakeholders within the internal and external client teams. The ideal individual must be a detail-oriented thinker who thrives in a fast-paced environment while working cross-functionally to ensure the success of the Firm and its client. Priorities will include communication with outside counsel directly on invoice management both domestically and internationally. The successful candidate will have exceptional attention to detail, along with strong critical thinking, problem solving and time management skills. Duties and Responsibilities1Thorough understanding of payables, billing, collections and receivable processes and procedures Processing of monthly local counsel invoices in over 75 countries for compliance with client counsel guidelines Track and submit local counsel invoices for relevant lawyer review and approval workflows, up to and including negotiatiating discounts of inefficient invoices with local counsel where appropriate, and forwarding to Accounts Payable for payment once complete Generate reports for clients, partners, inventory teams, Firm management and other internal parties to track local counsel invoices and other key statistics Identify matter management and billing process improvement opportunities and make respective recommendations Ability to address inquiries and resolve disputes from internal and external parties regarding billing activities Other ad hoc requests and projects as requested by lead partner and management QualificationsBachelor's Degree in Accounting, Finance or related discipline Law Firm/Professional Services experience is essential, ideally in a top 20 firm with experience liaising with overseas offices/international Proficient in the use of Microsoft OfficeKnowledge of Legal Tracker preferred Strong written and verbal English communication skills Detail-oriented thinker who thrives in a fast-paced environment Ability to effectively interact cross functionally and with all organizational /management levels Prioritize and handle multiple projects at once, particularly during month and year-end Location and ReportingThis is a hybrid in-office/remote role based in our Tampa office This role will report to the Invoice Compliance SupervisorNote to Recruitment AgenciesOur Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal OpportunitiesWhite & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact talent. acquisition@whitecase. com BenefitsWhite & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. 1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. 2Performance and qualifications are measured in accordance with our Career Framework, which can be provided upon request. Primary Location: United States-Tampa Expected Workplace: Hybrid Job Posting: Nov 3, 2025, 9:59:18 PM Refer a friend for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected. Refer a friend

Description: We are seeking results-driven and professional Collectors to join our team. In this role, you will be responsible for managing a portfolio of delinquent accounts and working with consumers to resolve outstanding debts in a respectful and compliant manner. The ideal candidate is persuasive, empathetic, and able to maintain a firm yet courteous tone under pressure. Zwicker & Associates is currently seeking Collections Specialists to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, depending on relevant experience, with the potential for uncapped bonuses. The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM. Responsibilities of Collections Specialists Contact customers via phone, email, or mail regarding past-due accounts Negotiate Payment Plans: Work with debtors to create manageable repayment arrangements, such as lump-sum settlements or installment plans within company guidelines Maintain Records: Track all communications, payment agreements, and progress in recovering debts. Follow legal and company procedures regarding debt collection and data privacy Meet daily, weekly, and monthly performance targets Collaborate with internal departments to resolve disputes or escalate issues when necessary Provide exceptional customer service while maintaining professionalism and compliance Comply with policies and procedures of Zwicker & Associates, P.C. Follow Regulations: Adhere to laws like the Fair Debt Collection Practices Act (FDCPA), which governs how and when collectors can contact debtors Other duties as assigned Requirements: Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR

AR/Credit Collections Agent Level 1 Full Time Clerical Sarasota, FL, US Salary Range: 17.0000 To 20.0000 (USD) Hourly JOB POSTING - AR/Credit Collections Agent OT1 “Investing in YOU” Are YOU looking for a career where YOU can grow and develop into the industry standard? Are YOU ready to be part of a Team Centric department supporting each other? Are YOU passionate about customer service? Then consider joining the VWi Team! VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations. Our generous benefit package offers: Health insurance Health Savings Account (HSA) Flexible Spending Account (FSA) & (DCA) Dental insurance Vision insurance Short/Long Term Disability Basic Life & AD&D insurance ( 100% employer funded) Employee Teladoc (100% employer funded) Voluntary Employee, Spouse, & Child Life Legal Services Allstate benefits including Critical Illness, Accident &, Hospital Indemnity 401k Generous Employee Referral Program. We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more. To promote physical, mental, emotional and financial wellness VWi offers: Monthly breakfasts High tech training room Monthly Lunch and Learns Variety of outdoor and indoor games (cornhole, puzzles, games, and more) Bright and equipped break areas Gazebos on the outdoor patio Over 1,200 FREE training courses available for career development Health Fairs and so much more… VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting). Essential Job Functions: Must be fluent in either Italian or German Review customer accounts and apply credit policy to release or hold orders Accurately research accounts and have the ability to explain the account/invoice to the client/customer Work with client internal departments to verify disputes and process payments Understand client objectives and tailor work product to achieve same Maintain orderly and complete detailed documentation on all accounts and collection efforts Maintain professional working relationships with customers, clients, and coworkers at all times Other duties as assigned Knowledge, Skills, and Abilities Strong organization skills; ability to multi-task Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred Language fluency in Spanish or French is a plus Education and Experience High School diploma, GED or equivalent Physical Requirements Prolonged periods sitting at a desk and working on a computer Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance This position will not require travel - up to 0% Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements **Smartphone with the ability to download an authenticator app is required.** We are committed to diversity in the workplace. Must be authorized to work in the U.S. Hire VETS GOLD Medallion Award Winner! Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!

Requirements Above average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills. Basic math skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Physical Qualifications Be able to lift five pounds or more Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources. This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match. No phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.