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Collections representative jobs in Tennessee - 1,067 jobs

  • Customer Service Representative

    Pacer Group 4.5company rating

    Collections representative job in Lewisburg, TN

    Essential Duties and Responsibilities • Dealer referrals to distributors • Provide customers with order information, assistance • Product support: Parts and Equipment • Transactional: Orders, Claims and Invoicing • Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department • Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives • Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2. Top responsibilities - Answer incoming calls and respond to customers emails - Route calls to appropriate resources - Document all call information according to standard operating procedures - Entering accurate ordering information into a company system. - Comfortable working in fast-paced environments - Strong time management and organizational skills - Proficiency in Microsoft Office Products (Excel, Word) - Familiarity with SAP and Call Center, and Sales Force a plus Requirements - At least 1 to 3 years of experience required. Ability to analyze unlike information and draw conclusions/recommendations - Strong verbal, written and inter-personal communication skills - Proficiency in MS Office tools - High degree of self-motivation to address and improve business needs. - Sense of urgency, self-initiative, commitment, and sense of ownership is a must. - Superior follow-up and follow-through skills - Highly organized and flexible with the ability to prioritize their individual time while balancing customer's demands and requirements to meet company objectives and goals.
    $25k-34k yearly est. 4d ago
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  • Customer Service Representative

    Russell Tobin 4.1company rating

    Collections representative job in Lewisburg, TN

    Russell Tobin's client, a global manufacturing company, is hiring a Customer Service Representative in Lewisburg, TN. Job Title: Customer Service Representative Pay: $17/hr Job Type: 6 mos contract with pos of ext. Schedule: Regular hours are Monday-Friday 8- 4:30 pm Customer Service Representative We are seeking a motivated and customer-focused Tier 1 Customer Service Representative to support distributors across North America, including Canada. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys problem-solving, multitasking, and delivering excellent service. Position Overview Tier 1 Customer Service Representatives handle a high volume of inbound calls (up to 50 per day) and related system transactions. The role serves as the first point of contact for both external customers and internal teams, providing information, resolving inquiries when possible, and triaging more complex issues to Tier 2 support. Key Responsibilities Answer incoming customer calls and respond to customer emails Provide dealer referrals and general order information Support customers with product inquiries related to parts and equipment Assist with transactional requests including orders, claims, and invoicing Act as a switchboard, directing calls to the appropriate department using internal databases Triage customer inquiries and escalate cases to Tier 2 when required Assist with internal customer requests and determine appropriate resolution paths Accurately document all interactions and transactions in company systems Enter up to 50 transactions per day with a high level of accuracy Required Skills & Qualifications Excellent customer service orientation Strong verbal and written communication skills Ability to work efficiently in a fast-paced environment Strong time management and organizational skills Ability to analyze varied information and make sound recommendations High attention to detail and accuracy Typing speed of 60+ WPM Proficiency in Microsoft Office (Excel, Word) Preferred Qualifications Call center experience Familiarity with SAP and Salesforce Experience with order entry and customer service systems Typing and call center assessment tests (preferred, not required) Benefits that Russell Tobin offers: Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $17 hourly 4d ago
  • Customer Service Representative

    Diversified Recruitment Services, LLC

    Collections representative job in Lebanon, TN

    The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action
    $26k-34k yearly est. 4d ago
  • Collections Representative (TN)

    Revcycle Careers

    Collections representative job in Tennessee

    Full-time Description Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.
    $17-20 hourly 29d ago
  • Collector, CBO

    Amsurg 4.5company rating

    Collections representative job in Tennessee

    ACCOUNTS RECEIVEABLE REP III REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit *************** POSITION SUMMARY: The Representative Accounts Receivable III is responsible for follow up on intermediate outstanding accounts receivable. Work Schedule: Remote ESSENTIAL RESPONSIBILITIES: Follow-up on outstanding claims and appeals Work escalation views Review Vendor Clarification logs Provide employee and vendor training Acts as a knowledge resource for team members Not limited to working Claim Ack Rejections, Claim Edits & Charge Corrections Phone patients for payment or payment arrangements Print and re-file claims as needed. Work correspondence daily. Maintain continuing education, training in industry career development Exceed productivity standards as outlined by business line Answer incoming patient insurance company and physician office telephone calls. Research/audit patient accounts for further payment or adjustments. Work KAM reports as assigned. Work accounts receivable collector queue with proficiency within 30-60 days of employment. Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards. Calculate billing unties and reimbursement amounts. Maintain strictest confidentiality and adhere to all company policies and procedures. Other duties as assigned Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so Support and abide by the values of the company Excellence - Going above and beyond to deliver the highest quality care and experience to our patients and teammates Collaboration - Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates Ethical Responsibility - Acting with the utmost integrity and doing the right thing, even when nobody is watching Engagement - Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Working knowledge of CPT, ICD-9 and ASA codes Strong mathematical, research, analysis, decision making and problem-solving skills. Strong data gathering and reporting skills. Working knowledge of medical terminology, insurance processing guidelines and laws. Demonstrates advanced understanding of commercial, Medicare and Medicaid payers Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines. Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership. Strong verbal and written communication skills Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities. Ability to work independently with limited supervision. Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions) Education/Experience: High School graduate or equivalent. 3 to 5 years' experience in a healthcare insurance receivables environment Associate or bachelor's degree in business administration or related field preferred Two - three years collection experience required. Two years posting, coding or accounts receivable collection experience in health care organization is preferred. Computer Skills: To perform this job successfully, an individual should have knowledge of: Microsoft Office Suite Working knowledge of PC applications (MS Office, Word and Excel). Employment at AMSURG: Living Our Values Every Day At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care. These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day. Care Deeply for those around us. Cultivate Integrity to build trust. Champion Excellence for continuous improvement Celebrate Teamwork every step to the way. Benefits: To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. #LI-CH1 #LI-REMOTE
    $29k-34k yearly est. 9d ago
  • Customer Service

    Nooga Paws

    Collections representative job in Chattanooga, TN

    Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet customers and make them feel at home Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift. Assist in home deliveries as needed using company vehicle. Safe driving record is required. Qualifications Responsible and proven ability to maintain scheduling commitments Good communication skills with customers Is a high school graduate or the equivalent. Enjoys working with animals and people. Works well with other pack members and management to accomplish duties. Nooga Paws Benefits for eligible employees: Medical Company Sponsored 401k Paid Time Off Vacation and Holiday Pay We are looking forward to hearing from you.
    $26k-32k yearly est. 60d+ ago
  • Collections and Customer Service Specialist (Hybrid - Brentwood, TN)

    Jolly Roofing and Contracting 3.4company rating

    Collections representative job in Brentwood, TN

    Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN) Jolly Roofing & Contracting Co., LLC Full-time | Hybrid (Brentwood, TN) About the Role Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented. Key Responsibilities Communicate clearly and professionally with customers and internal staff via phone and email Research and resolve billing issues, payment disputes, and account discrepancies Track and manage customer accounts and document all communications accurately Follow up regularly on outstanding balances until accounts are brought current Use Microsoft Excel and other software tools to manage account data and collections processes What You'll Need Strong verbal and written communication skills Excellent attention to detail and recordkeeping Problem-solving mindset with persistence and follow-through Proficiency in Microsoft Excel and computer-based workflows At least 1 year of experience in collections and/or customer service High school diploma or GED required Schedule Full-time, Monday-Friday Hybrid schedule based in Brentwood, TN Pay and Benefits Competitive pay based on experience Medical, Dental, Vision, and Life Insurance 401(k) plan with company match Sign-on bonus, referral incentives, and training bonuses Weekly direct deposit Growth opportunities within a respected commercial roofing company About Jolly Roofing Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time. Equal Opportunity Employer Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to join a company that values your work ethic and attention to detail? Apply today to become part of the Jolly Roofing family! Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record. Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply. By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements. Job Posted by ApplicantPro
    $27k-32k yearly est. 2d ago
  • Billing Specialist

    Sgs Consulting 4.1company rating

    Collections representative job in Jackson, TN

    The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 1d ago
  • Delivery Collection Specialist

    Impact RTO Holdings

    Collections representative job in Manchester, TN

    Delivery/Collection Specialist Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Things you can look forward to here at Rent a Center $15.00 - $17.50 an hour Monthly profit-sharing bonus potential We want fast trackers with a Path to Promotion to Management Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.) Our coworkers also enjoy a total rewards package that pays for performance and includes: 5-day workweek with every Sunday off Paid sick, personal, vacation and holidays Employee purchase plan 401(k) Retirement Savings Plan A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability. As a Delivery/Collection Specialist, you would be responsible for: Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items. Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Collect customer payments and meet daily/weekly collection standards Building and staging inventory. Regular lifting of heavy items 25+ pounds Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by store manager Qualifications Must be at least 18 years of age High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver's license and good driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check
    $15-17.5 hourly 2d ago
  • Part-Time Doorstep Trash Collection Specialist - Nights

    Valet Living 3.7company rating

    Collections representative job in Franklin, TN

    It starts at the door. It starts with you. Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. What You'll Be Doing: Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes. Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor. No bulk items, no off-site driving, no dumping Use our mobile app on your smartphone to check in, track your work, and take photos when needed. Stay active by walking the property, climbing stairs, and working outdoors during your shift. What You'll Get: Pay: Up to $22.00 per hour Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM Part-Time: Typically 10 to15+ hours per week Close to Home: We try to assign you to a property near where you live What You'll Need: Must be at least 18 years old Authorized to work in the U.S. (proof required) A strong work ethic and pride in doing the job right, even when no one is watching Ability to work independently and with a team when needed, and follow simple, consistent routines A smartphone with a data plan to use our work app Reliable transportation: open-bed pickup truck or vehicle with trailer preferred Valid driver's license & auto insurance (you must be listed on the policy as a covered driver) preferred Physical Requirements: Ability to lift and carry up to 50 lbs. Comfortable walking long distances and climbing multiple flights of stairs Willing to work around bagged trash and waste Able to work outdoors in different weather conditions Why You'll Love This Job: Stay Active: Get paid to move instead of sitting still Convenient Schedule: Easy to fit around another job or school Fast Pay: Access your earnings quickly with DailyPay Career Growth: Opportunities to move into lead or management roles Referral Bonuses: Earn extra when you refer others to join the team Safety Matters: We provide gloves, safety vests, and gear If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on. The application window for this opportunity is ongoing. ******************************************* Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information. Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
    $22 hourly Auto-Apply 6d ago
  • Collections Specialist

    Inhabit 3.6company rating

    Collections representative job in Knoxville, TN

    Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. Job Description Reporting to the Manager of Billing & Collections, the Collections Specialist is a part of the Corporate Inhabit Accounting Team and is responsible for managing accounts receivable, resolving past-due balances, and optimizing the collections process. The Collections Specialist will play a key role in contacting customers, negotiating payment terms, and ensuring timely resolution of outstanding invoices. Additionally, this role involves analyzing billing data for accuracy, maintaining records in Salesforce and NetSuite, and collaborating with internal teams to improve cash flow. You will work closely with Accounting, Finance, and Customer Success teams to ensure seamless billing and collections processes. This position will collaborate with Product, Sales, and Legal teams to resolve billing discrepancies, maintain compliance, and improve collections efficiency. What You'll Do (Functions & Responsibilities) * Manage accounts receivable tasks in Salesforce and NetSuite, ensuring accurate tracking of outstanding balances. * Conduct proactive outreach to past-due customers, negotiating payment terms and securing commitments. * Maintain detailed records of all collections activity, including phone call logs, follow-ups, and dispute resolutions. * Work closely with the accounting and product teams to align on outstanding balances, ensure proper customer communication, and facilitate resolution of billing-related issues. * Collaborate with internal teams (Accounting, Sales, and Customer Success) to resolve billing discrepancies and improve cash flow. * Prepare and send dunning letters and past-due notices, ensuring timely escalation for severely overdue accounts. * Identify high-risk accounts and recommend actions to mitigate bad debt exposure. * Assist in the handoff of uncollected accounts to collections agencies, ensuring proper documentation and compliance with company policies. * Support process improvements by analyzing collections performance and identifying opportunities to reduce late payments.
    $30k-38k yearly est. 23h ago
  • Debt Collector

    Makowsky Ringel Greenberg

    Collections representative job in Memphis, TN

    Absolute Recovery Services (ARS) is seeking an experienced debt collector for a full-time position in Memphis, Tennessee. ARS works primarily with commercial and residential / multi-family property management firms to recover outstanding payables. Responsibilities include contacting debtors by phone and/or letter, sending written correspondence, setting up payment plans, managing debtor accounts, and processing debtor accounts for legal action when necessary. Our collectors also use comprehensive, state-of-the-art databases to locate debtors as needed. Compensation is base salary plus commission. Work hours are 8 a.m. to 5 p.m. Monday through Friday. Requirements Minimum one year of collections experience Some property management and/or multifamily collection experience preferred Benefits Competitive salary Performance bonus program Medical, dental, and vision insurance Short- and long-term disability insurance
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Bilingual (English and Spanish) Full Time Collector

    Independent Bank 4.3company rating

    Collections representative job in Memphis, TN

    Job Description Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned. QUALIFICATIONS 1 - 2 years prior collections experience required. High School Diploma or Equivalent, some college preferred. Ability to multi-task. Excellent verbal and written skills Ability to prioritize in a fast paced, high volume environment with minimal supervision. Bilingual (English & Spanish). Basic PC skills with working knowledge of Microsoft Word and Excel Other duties as assigned All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled
    $31k-34k yearly est. 27d ago
  • Drug Screen Collector

    Universal Screen 4.3company rating

    Collections representative job in Columbia, TN

    Title: Drug Screen Collector Department: Office Report To: Office Manager Full/Part-Time: Full-Time Salary $10.00 - $15.00 Perform drug screen collection in various forms. Onsite collections will occasionally take place. Dependable transportation for onsite collections is required. Clerical duties may be assigned in accordance with the office procedures and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Assist each department in its function to provide quality service to the completion of each project. Job Functions: Perform collections as needed. Perform mobile specimen collections for clients. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Inventory and stock Collection Supplies or Instruments Greet Customers Answer and receive telephone calls. Perform other office duties as assigned. Light cleaning Must be willing to travel and work after hours for onsite collections. Knowledge, Skills, and Abilities or (become Trained within 3 weeks) Certified Urine Specimen Collector Certified Breath Alcohol Technician Learn all Collection Procedures for Hair, Nail, Saliva, and DNA Credentials and Experience: Requirements for the Job Must be able to pass a Hair Follicle Test Must be able to travel. Must be able to work after hours for onsite collections. High School Diploma or greater or GED Must complete training within 3 weeks of Hire as a Collector. Please visit our careers page to see more job opportunities.
    $10-15 hourly 60d+ ago
  • Monthly DNA Collection Clinics - 2 - Wednesday shifts per month

    Specimen Specialists of America 3.6company rating

    Collections representative job in McMinnville, TN

    PLEASE NOTE THIS IS A VERY PART TIME POSITION - ONLY ONE SHIFTS PER MONTH! We are looking for the right candidate to add to our network of DNA collectors to conduct paternity testing (buccal swab) on families who have pending child support cases through the Child Support Office in McMinnville TN. PLEASE NOTE - This is position is only 1 shift per month and is an extremely part-time position. This is a perfect opportunity to earn additional income while providing a valuable service for families in Tennessee. Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude. All new hires will be subject to a background check upon hire DRAW SITE: Child Support Office, McMinnville, TN RECURRING SCHEDULE SHIFTS: 1st Wednesday AM Hours - 8:30am-12:30pm & 3rd Wednesday PM hours 1:00pm-4:00pm. (PLEASE NOTE THAT HOURS ROTATE BETWEEN AM/PM) START DATE: Wednesday 1/21/2026 1:00pm All staff will receive complete online training and over-the-phone training, as well as supplies needed for the job. Job Duties and Responsibilities: Perform cheek swab specimen collections Take Photos and Ink prints of all clients Fill out handwritten Chain of Custody form Ensure specimens are properly and accurately labeled Make FedEx run to drop off samples collected for the day Keep track of supply inventory and order as needed Able to work with the public and be friendly and professional If you are interested, please submit your resume and someone from our office will reach out to you regarding the position. This company participates in E-Verify: ************************************************************************************** View all jobs at this company
    $30k-38k yearly est. 14d ago
  • Billing Specialist

    SGS Consulting 4.1company rating

    Collections representative job in Jackson, TN

    The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 60d+ ago
  • Collector, CBO

    Amsurg Corp 4.5company rating

    Collections representative job in Nashville, TN

    ACCOUNTS RECEIVEABLE REP III REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit *************** POSITION SUMMARY: The Representative Accounts Receivable III is responsible for follow up on intermediate outstanding accounts receivable. Work Schedule: Remote ESSENTIAL RESPONSIBILITIES: * Follow-up on outstanding claims and appeals * Work escalation views * Review Vendor Clarification logs * Provide employee and vendor training * Acts as a knowledge resource for team members * Not limited to working Claim Ack Rejections, Claim Edits & Charge Corrections * Phone patients for payment or payment arrangements * Print and re-file claims as needed. * Work correspondence daily. * Maintain continuing education, training in industry career development * Exceed productivity standards as outlined by business line * Answer incoming patient insurance company and physician office telephone calls. * Research/audit patient accounts for further payment or adjustments. * Work KAM reports as assigned. * Work accounts receivable collector queue with proficiency within 30-60 days of employment. * Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards. * Calculate billing unties and reimbursement amounts. * Maintain strictest confidentiality and adhere to all company policies and procedures. * Other duties as assigned * Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs * Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company * Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so * Support and abide by the values of the company * Excellence - Going above and beyond to deliver the highest quality care and experience to our patients and teammates * Collaboration - Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates * Ethical Responsibility - Acting with the utmost integrity and doing the right thing, even when nobody is watching * Engagement - Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. * Working knowledge of CPT, ICD-9 and ASA codes * Strong mathematical, research, analysis, decision making and problem-solving skills. * Strong data gathering and reporting skills. * Working knowledge of medical terminology, insurance processing guidelines and laws. * Demonstrates advanced understanding of commercial, Medicare and Medicaid payers * Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines. * Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership. * Strong verbal and written communication skills * Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities. * Ability to work independently with limited supervision. * Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions) Education/Experience: * High School graduate or equivalent. * 3 to 5 years' experience in a healthcare insurance receivables environment * Associate or bachelor's degree in business administration or related field preferred * Two - three years collection experience required. * Two years posting, coding or accounts receivable collection experience in health care organization is preferred. Computer Skills: To perform this job successfully, an individual should have knowledge of: * Microsoft Office Suite * Working knowledge of PC applications (MS Office, Word and Excel). Employment at AMSURG: Living Our Values Every Day At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care. These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day. * Care Deeply for those around us. * Cultivate Integrity to build trust. * Champion Excellence for continuous improvement * Celebrate Teamwork every step to the way. Benefits: To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. #LI-CH1 #LI-REMOTE
    $29k-34k yearly est. 9d ago
  • Part-Time Doorstep Trash Collection Specialist - Nights

    Valet Living 3.7company rating

    Collections representative job in Nashville, TN

    It starts at the door. It starts with you. Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. What You'll Be Doing: * Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes. * Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor. No bulk items, no off-site driving, no dumping * Use our mobile app on your smartphone to check in, track your work, and take photos when needed. * Stay active by walking the property, climbing stairs, and working outdoors during your shift. What You'll Get: * Pay: Up to $22.00 per hour * Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM * Part-Time: Typically 10 to15+ hours per week * Close to Home: We try to assign you to a property near where you live What You'll Need: * Must be at least 18 years old * Authorized to work in the U.S. (proof required) * A strong work ethic and pride in doing the job right, even when no one is watching * Ability to work independently and with a team when needed, and follow simple, consistent routines * A smartphone with a data plan to use our work app * Reliable transportation: open-bed pickup truck or vehicle with trailer preferred * Valid driver's license & auto insurance (you must be listed on the policy as a covered driver) preferred Physical Requirements: * Ability to lift and carry up to 50 lbs. * Comfortable walking long distances and climbing multiple flights of stairs * Willing to work around bagged trash and waste * Able to work outdoors in different weather conditions Why You'll Love This Job: * Stay Active: Get paid to move instead of sitting still * Convenient Schedule: Easy to fit around another job or school * Fast Pay: Access your earnings quickly with DailyPay * Career Growth: Opportunities to move into lead or management roles * Referral Bonuses: Earn extra when you refer others to join the team * Safety Matters: We provide gloves, safety vests, and gear If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on. The application window for this opportunity is ongoing. ******************************************* Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information. Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
    $22 hourly Auto-Apply 6d ago
  • Part Time Collector I

    Independent Bank 4.3company rating

    Collections representative job in Memphis, TN

    Job Description - Responsible for collecting on past due installment loans - Utilize daily contact and skip tracing efforts - Develop and maintain on-going customer relationships - Negotiate payment arrangements - Advise customers of their responsibilities under loan contracts, provide individual counseling on acceptable & convenient payment arrangements - Collectors must adhere to all Bank policies, procedures, and all compliance regulations - Other duties as assigned QUALIFICATIONS - High School Diploma or Equivalent, some college preferred. - MUST be able to work Monday - Thursday 5pm - 9pm AND 8am - noon on Saturday. These hours are non negotiable. - Ability to multi-task. - Excellent verbal and written skills - Ability to prioritize in a fast paced, high volume environment with minimal supervision. - Bilingual (English & Spanish) preferred, but not required. - Basic PC skills with working knowledge of Microsoft Word and Excel All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled
    $31k-34k yearly est. 14d ago
  • Delivery Collection Specialist

    Impact RTO Holdings

    Collections representative job in Brownsville, TN

    Delivery/Collection Specialist Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family. Things you can look forward to here at Rent a Center $12.50 - $15.00 an hour Monthly profit-sharing bonus potential We want fast trackers with a Path to Promotion to Management Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.) Our coworkers also enjoy a total rewards package that pays for performance and includes: 5-day workweek with every Sunday off Paid sick, personal, vacation and holidays Employee purchase plan 401(k) Retirement Savings Plan A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability. As a Delivery/Collection Specialist, you would be responsible for: Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items. Safe operation and cleanliness/organization of the company vehicle Protecting product with blankets and straps Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments Collect customer payments and meet daily/weekly collection standards Building and staging inventory. Regular lifting of heavy items 25+ pounds Refurbishing merchandise Assist with store sales functions Other duties as needed in the store and assigned by store manager Qualifications Must be at least 18 years of age High school diploma or GED Friendly with great communication skills Excellent customer service skills Valid state driver's license and good driving record for a minimum of 1 year Must be able to lift and move (push/pull) heavy items and merchandise as needed Must pass a background check, drug screening, and motor vehicle records check
    $12.5-15 hourly 2d ago

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