Collections representative jobs in Utah - 483 jobs

Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: * Evaluate existing broker, customer and rep needs and make recommendations. * Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. * Identify and resolve escalated issues and communicate to all stakeholders. * Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. * Communicate with brokers and customers effectively on account information. * Be available to answer telephone calls as needed from brokers and customers. * Research service needs and problems, find innovative solutions, and communicate follow-up. * Interact and encourage members of a team to find a solution to client issues. * Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. * Partner with internal departments to find solutions to difficult case issues. * Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: * Bachelor's Degree or equivalent Business, Communication, or related field experience required. * 2 years of related experience required. * Health insurance license required (or must obtain within 3 months of employment). * Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.

What Account Management contributes to Cardinal Health: Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Responsibilities: Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. Coordinate and communicate Cardinal Health initiatives to the customer as needed. Track, measure, and report Cardinal Health Key Performance Indicators monthly. Build and maintain long-term trusted relationships with customers to support retention of the account. Qualifications: Bachelor's degree in related field, or equivalent work experience, preferred 2-4 years of customer management experience, preferred Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred Demonstrated ability to work in a fast-paced, collaborative environment, preferred Strong communication skills with the ability to build solid relationships. preferred Ability to travel to customer locations, as needed is preferred What is expected of you and others at this level: Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks Works on projects of moderate scope and complexity Identifies possible solutions to a variety of technical problems and takes actions to resolve Applies judgment within defined parameters Receives general guidance may receive more detailed instruction on new projects Work reviewed for sound reasoning and accuracy Anticipated salary range: $57,000.00 - $81,600.00 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Job DescriptionDescription: Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements: Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust. Location: Remote /Hybrid if located in Mandan, ND Schedule: 6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST Overview The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments and follow up work with the utility providers to make sure payments were posted correctly to eliminate any chance of disconnection of services for our customers. Invoice Specialists are also responsible for requesting missing invoices, late fee removal, following up on disconnect notices, and mailing address updates from the utility providers. Responsibilities As an Invoice specialist, you will: Phone Usage: Medium (about 40% of your day) Request payment extensions with providers Request expedited payments Ensure payments posted correctly Request missing invoices Work with providers for late fee removal Follow up on disconnect notices Preferred Skills Previous Customer Service Experience Strong Computer Skills Excellent telephone and email etiquette. Excellent research and problem solving skills with a strong attention to detail. Time management and organization High school diploma or equivalent

Job DescriptionSalary: Competitive and DOE Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. Whats in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance We dont use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

Collections Analyst, Collection, eCommerce, Payments, Financial Service Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Only local candidates can apply for this role. Job Description: As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets. Wed love to chat if you have: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry Has proven ability to learn, adapt and train new processes and procedures Logical and rational thinker with demonstrated data analysis and investigative skills Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously Nice Have's: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards A degree in Accounting, Finance, or Operations Management is a plus. Hiring Manager Notes: In office Mon/Tues/Thurs. Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020) Starts off as 5-month assignment has the potential to extend (based on business need and performance) Interviews will be via Zoom. MUST HAVE: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry. Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.

Summit Athletic Club of St. George, UT We are seeking an experienced Full-Time Collections Specialist to handle 90+ day delinquent accounts (hard collections). This full-time role requires strong attention to detail, solid collections experience, and the ability to accurately calculate and track balances using spreadsheets. This position offers $20.00 an hour. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day! ABOUT SUMMIT ATHLETIC CLUB Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members. Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth. RESPONSIBILITIES: * Manage and work all 90+ day past-due accounts * Perform hard collections in a professional and compliant manner * Prepare, review, and calculate accurate dollar amounts owed * Track balances, payments, and collection activity using Excel spreadsheets * Maintain accurate documentation of all collection efforts REQUIRMENTS: * Prior experience with 90+ day or hard collections * Strong working knowledge of Microsoft Excel * Ability to calculate balances, payments, and adjustments accurately * Strong organizational and communication skills * Ability to work independently and handle sensitive financial information ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! Location: 84790

Schedule: Variable Schedule (4 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.

Job Description Collections Specialist | Logan, UT Nexeo is hiring a Customer Service Representative on behalf of a debt collection company in Logan, Utah. This full-time, in-office role focuses on outbound customer contact, managing a portfolio of accounts, and working with individuals who have outstanding debt to establish payment arrangements. This position is ideal for someone who is comfortable with outbound calling, account management, and maintaining a professional, respectful approach in sensitive financial conversations. Responsibilities • Make outbound calls to individuals regarding outstanding debts • Manage a portfolio of assigned customer accounts • Gather information and negotiate payment arrangements • Leave voicemail drops and send follow-up emails and text messages • Perform skip tracing to locate updated contact or employment information • Prepare documentation related to potential litigation cases • Use company-specific internal systems to document activity and update account information Qualifications • Previous experience in accounts receivable (AR), collections, or call center-type work • Comfortable and confident making outbound calls • Ability to manage multiple accounts and prioritize tasks effectively • Professional, respectful, and clear communication skills • Ability to work on-site during scheduled hours Pay Rate $15.00 per hour Job Type Full-Time Shift/Schedule Monday - Friday | 8:30 AM - 5:30 PM (1-hour unpaid lunch; employees may leave for lunch) Nexeo Benefits •Medical, Dental, Vision, Limited Life, Short-Term Disability. •Refer a Friend Bonus | Other Financial Incentives (Bonuses). •Weekly Pay | Direct Deposit | Rapid Pay Card. •Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you. Questions? Call or Text our office today! With 100+ jobs available, we're sure to find a job for you. 1476 North Main Street North Logan, Utah 84341 (P) (435) 363-9263 Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Customer Service Representative | Collections | Accounts Receivable | Call Center | Outbound Calling | Debt Collection | Account Management | Skip Tracing | Payment Arrangements | In-Office Role | Logan UT INDLO

Job DescriptionDescription: Do you enjoy going to work every day knowing that what you do makes a real difference in the lives of others? Do you get satisfaction from enhancing employee and member experience through Marketing and Social Media? If so, Wasatch Peaks may be the perfect place for you! Wasatch Peaks Credit Union currently operates 6 branches in Weber County, Utah. Our foundation is a unique one, with 3 Credit Unions merging into one. The last merger occurred about 12 years ago, bringing together Weber, Alliance, and SummitOne Credit Unions. We serve our members guided by our simple yet powerful mission statement: Exceeding expectations one member at a time. The Role In this role, you will be a critical part of the Collections team. You will assist in preserving the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Why You'll Love Wasatch Peaks Competitive pay (starts at $18.64/hr+ base pay depending on experience) Medical, Dental, and Vision Insurance with HSA Free Life, AD&D, and Long-Term Disability Insurance PTO Medical Leave 401(k) with 5% match 13 paid holidays per year, including your birthday! Free onsite gym for employees and household members Fully stocked break room Paid Costco/Sam's Club Membership Learning and growth opportunities Great work schedule Friendly and professional environment Requirements 1-3 years of similar or related experience High School Diploma or GED Responsibilities Contact delinquent accounts by phone and mail. Take appropriate action to bring accounts current. Analyze financial situation of delinquent borrowers, and make recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. Maintain accurate files and reports on all collections activity. Inform management of trends in loan underwriting contributing to delinquent/charged-off loans. Testify at legal proceedings as required. Schedule This Full-Time position offers 40 hours per week, with hours normally between 8:00am-6:00pm, Monday-Friday, and rotating Saturdays from 8:00am-2:00pm. If Wasatch Peaks sounds like the right fit, let us know by filling out our 5-minute application. We are excited to meet you! Requirements:

Risk Collections Specialist In-person in Orem, UT Nexio's Risk Department protects the company's financial stability and brand integrity through proactive analysis and structured recovery processes. As a Risk Collections Specialist, you will play a key role in managing ACH reject recoveries and supporting the early stages of merchant risk monitoring. This position bridges Finance and Risk, ensuring rejected transactions are recovered efficiently and documented accurately - while providing a strong foundation for future advancement within the Risk team. This role focuses on internal recovery coordination and documentation - formal debt collection activity is managed through Nexio's Legal and external partners. Responsibilities Track and reconcile ACH rejects, repayments, and recovery offsets. Communicate with merchants regarding repayment coordination and status updates. Collaborate with Finance to ensure proper allocation of recovered funds. Partner with Nexio's Legal Team and external collection agency for escalated recovery cases. Maintain detailed recovery logs and assist in weekly reporting to Risk leadership. Support Risk Analysts by preparing data and documents. Identify recurring issues that may indicate emerging merchant risk trends. Assist with process improvements to prevent rejects and streamline recovery. Qualifications High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred, but not required. Equivalent experience in payments, financial operations, or risk analysis will be considered. 0-1 year experience in payments, finance, or operations. Strong attention to detail, accuracy, and record-keeping. Proficiency with Excel and or case management tools. Clear, professional written and verbal communication. Eagerness to learn compliance, merchant lifecycle, and payment flow concepts. What is Nexio? Nexio transforms payment chaos into simplicity, giving merchants the freedom to focus on what truly matters to them-growing their business. From smoothing out inefficiencies to securing seamless transactions, Nexio helps turn payments into a business's competitive edge. Benefits Unlimited PTO Medical, dental, vision, life, STD, and LTD insurances; 5% 401k match, HSA match Free therapy for employees and their dependents Nail Tech, Barber, Massage Therapist on-site Costco snacks for days!

Collections Specialist Pay: $18-$21/hr Schedule: Mon-Fri or Tue-Sat, 9:30 AM-6:00 PM Contract Length: 12 months (with potential extension) About the Company Our client is a well‑established financial institution known for innovation, customer service, and strong community presence. This team operates out of a modern, energy‑efficient facility designed to support productivity, collaboration, and employee wellness, including on‑site amenities, natural lighting, and convenient transit access. What We're Looking For We're seeking motivated candidates with strong customer service backgrounds who are confident on the phone, comfortable handling sensitive financial conversations, and capable of staying professional, clear, and firm when guiding customers through repayment solutions. Experience in collections, call centers, or banking is a strong plus. Position Overview In this role, you will contact customers regarding delinquent accounts, help resolve past‑due balances, and ensure all interactions follow regulatory and compliance standards. This position is ideal for someone who enjoys problem‑solving, negotiating, and supporting customers through financial challenges. Key Responsibilities + Contact customers by phone regarding delinquent accounts and obtain commitment for payment or payment arrangements. + Update and document account information accurately in internal systems. + Follow established guidelines to determine appropriate collection remedies. + Develop and negotiate repayment schedules while explaining consequences of continued delinquency. + Perform skip tracing and due diligence to ensure compliance with federal regulations. + Adhere to the Fair Debt Collection Practices Act and state/federal bankruptcy laws. + Assist with additional assigned tasks as needed. Qualifications + High school diploma or GED required. + Experience in collections, customer service, banking, or finance preferred. + Strong verbal communication skills and ability to be direct, clear, and professional. + Ability to handle challenging conversations with borrowers, attorneys, and third parties. + Solid negotiation, follow‑up, and time‑management skills. + Basic understanding of loans, credit cards, overdrafts, and general collection processes. + Proficiency with PC applications such as Excel and Word. + Knowledge of regulatory compliance is a plus. Why You'll Love This Role + Work in a modern, sustainable on‑site facility with amenities designed for comfort and productivity. + Join a team environment with opportunities to strengthen negotiation and financial operations skills. + Competitive pay and eligibility for a comprehensive benefits package (medical, dental, vision, 401(k), and more-eligibility requirements apply). Job Type & Location This is a Contract position based out of Midvale, UT. Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Midvale,UT. Application Deadline This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Woodland Hills, CA office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: * Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. * Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. * Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Job Description The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities

Full-time Description Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance - We don't use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

Summit Athletic Club of St. George, UT We are seeking an experienced Full-Time Collections Specialist to handle 90+ day delinquent accounts (hard collections). This full-time role requires strong attention to detail, solid collections experience, and the ability to accurately calculate and track balances using spreadsheets. This position offers $20.00 an hour. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day! ABOUT SUMMIT ATHLETIC CLUB Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members. Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth. RESPONSIBILITIES: Manage and work all 90+ day past-due accounts Perform hard collections in a professional and compliant manner Prepare, review, and calculate accurate dollar amounts owed Track balances, payments, and collection activity using Excel spreadsheets Maintain accurate documentation of all collection efforts REQUIRMENTS: Prior experience with 90+ day or hard collections Strong working knowledge of Microsoft Excel Ability to calculate balances, payments, and adjustments accurately Strong organizational and communication skills Ability to work independently and handle sensitive financial information ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! Location: 84790

Schedule: Variable Schedule (5 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.