Customer Service Representative
Collections representative job in Newark, NJ
Customer Service Representative I
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Candidates must go through the interview process with the client.
Customer Service Representative I *Bilingual
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Language: Spanish
Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks
After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule.
Work Schedule: Will be discussed during interview
Ops Professional/ Senior Billing Specialist
Collections representative job in New York, NY
We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry. The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels. The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs.
This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients.
End-to-End Billing Management
Lead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles.
Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures.
Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms.
Data Management & Reconciliation
Aggregate AUM/holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems.
Perform in-depth reconciliations between:
Custodian feeds
Internal books & records
Pricing & NAV systems
CRM/contract repositories
Identify and resolve discrepancies proactively to ensure accurate billing outputs.
Billing System Operations
Operate and enhance workflows in billing engines such as:
Revport
Eagle/Advent APX Billing
Salesforce (contract modules)
Workday Financials or Oracle/NetSuite billing modules
Configure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform.
Partner with technology teams to drive automation and reduce manual touchpoints.
Invoice & Reporting
Generate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships.
Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls.
Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability.
Process Governance & Client Interaction
Serve as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance.
Enhance billing policies, documentation, SOPs, checklists, and control frameworks.
Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts.
Qualifications & Skills
Mandatory Experience
8+ years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization.
Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics.
Technical & Tool Proficiency
Experience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines).
Familiarity with data extract and reconciliation tools:
Alteryx
Power BI / Tableau
Excel (advanced - macros, pivoting, lookups, modeling)
Experience with document management or contract systems (e.g., Salesforce, SharePoint).
Functional Expertise
In-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds)
Strong command of fee structures: standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms.
Knowledge of billing-related controls, audit trails, and compliance requirements.
Soft Skills
Exceptional attention to detail and accuracy in a high-stakes financial environment.
Strong analytical and problem-solving mindset.
Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients.
Ownership mindset with ability to thrive in fast-paced, deadline-driven environments.
Preferred Experience (Nice to Have)
Background in hedge fund or private equity fee calculations.
Exposure to custodial billing for platforms.
Experience in revenue assurance or fee leakage analysis.
Prior involvement in migration or system-implementation projects for billing engines.
Commercial Lines Customer Service Representative
Collections representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer Service Representative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Customer Service Representative
Collections representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Customer Service Representative
Collections representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
Customer Service Representative- ERISA Fidelity Department
Collections representative job in Woodcliff Lake, NJ
Who are we?
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial.
Position Overview
We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department. This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales. You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience. Prior experience in Customer Service is a must-as well as a strong work ethic, excellent communication skills, and a drive to succeed!
Key Responsibilities
Customer Service & Sales Support:
Engage with clients via phone and email, providing top-notch service and assistance.
Educate potential customers on ERISA Fidelity products and services, helping them navigate their options.
Proactively follow up on leads and in-progress applications to drive sales conversions.
Maintain accurate customer records and interactions in the CRM system.
Collaborate with internal teams to streamline processes and improve customer experience.
Administrative Responsibilities:
Process and track applications, renewals, and policy updates.
Ensure accurate data entry and maintain organized client records.
Assist in preparing reports, documentation, and client communications.
Support the team with invoicing, follow-ups, and other administrative tasks.
Qualifications & Skills
Experience:
1-3 years in customer service, sales support, or administrative roles.
Prior experience working in a CRM system is highly preferred.
Skills & Competencies:
Strong verbal and written communication skills - comfortable with a high-volume phone role.
Driven, self-motivated, and eager to grow in a sales-oriented environment.
Detail-oriented with strong organizational and problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task, prioritize, and meet deadlines efficiently.
Education & Certifications:
BA Degree in Business in related field.
Why Join Us?
📞 Heavy phone presence & sales growth opportunities
💼 $45,000 base salary
🏆 Career advancement in a fast-growing company
📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch
🌟 Supportive team environment & professional development
If you're hungry for success, love being on the phone, and want to grow in sales, we'd love to hear from you!
Customer Service Representative
Collections representative job in Woodbridge, NJ
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
SALARY RANGE
The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DNI
(Healthcare) Accounts Receivable Associate
Collections representative job in New York, NY
Accounts Receivable Senior Associate
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denials
Resolve denied and underpaid claims promptly
Review and interpret Explanation of Benefits (EOBs)
Address and correct coding-related denials
Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
Analyze AR reports to identify trends and areas for improvement
Prepare and present AR reports to management
Work with internal teams to resolve claim issues
Access EMRs to obtain necessary medical records
Post insurance payments and handle recoupments
Reconcile client payments monthly
Generate and send patient statements
Qualifications
Strong attention to detail and organizational skills
Effective communication skills, especially when working with insurance
representatives
Proficient in Microsoft Office applications
High school diploma or equivalent required
Minimum of 2-3 years of experience in healthcare accounts receivable
Experience with Epic EMR preferred
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
Customer Service Representative
Collections representative job in New York, NY
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Site Scheduling Account Specialist
Collections representative job in Madison, NJ
Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis
based in Madison NJ
The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
Duties and Responsibilities:
Act as primary scheduling point of contact for assigned treatment sites
Create and maintain patient schedules in coordination with treatment sites and manufacturing sites
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute exception processes such as product returns, product replacements, and out of spec product
Input and maintain transactional data related to patient schedules within clients' scheduling system
Train treatment sites on patient scheduling processes as assigned
Document feedback from customers and partners as received
Create and maintain master data in account management system
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating basis
Provide real-time scheduling portal support to external users
Lead meetings with commercial matrix teams
Raise escalations and execute as assigned
Track assigned account health and provide insights into trends
Comply with applicable SOPs, work practices, and other documentation
Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned
Accountable for individual performance
Execute project tasks as assigned
Execute working groups tasks as assigned
Required Competencies:
Bachelors degree or 3 years of work experience
Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
Highly self-motivated, self-aware, and professional
Able to work independently and in groups
Flexible in responding to quickly changing business needs
Exceptional customer service orientation
Skilled at managing tense situations and de-escalation
Eager to work with teams from other regions and cultures
Able to share workspace for independent and collaborative work
Strong sense of ownership and accountability
Position shift time is 8am 5 pm local.
Overtime may occasionally be required as assigned.
Holiday support is required as assigned.
Travel is possible and will not exceed 10%. International travel will not exceed once per year.
Pay: 31-33/hr.
Job #83955
Online Customer Service Representative
Collections representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Senior Billing Coordinator
Collections representative job in New York, NY
Job Description
Title: Senior Billing Coordinator
Salary: $75,000 - $90,000
Essential Duties and Responsibilities
Review, edit and generate client invoices for assigned billing attorneys; work closely with assigned attorneys and administrative assistants in order to achieve goal of producing invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies; process bills through our billing system and, if required, submit electronically via the designated 3rd party e-billing system.
Primary responsibilities include:
Advise partners on existing client billing arrangements and assist with the monitoring/tracking of same.
Meet with assigned attorneys to review unbilled time and ensure that status comments are up to date.
Prepare bills based on the client's requirements and provide appropriate documentation and exhibits if needed.
Submit invoices via electronic 3rd party e-billing system while meeting client requirements.
Perform bill audits, review BIM for accuracy and process bills into the billing system.
Research and respond to any attorney or client billing related inquiries.
Work with collections team to review and resolve unpaid invoices.
Follow-up with assigned billing attorneys when invoices are not returned for finalization.
Education and/or Experience
Bachelor's Degree preferred.
5 years previous experience
Billing Coordinator (Law Firm Experince)
Collections representative job in Newark, NJ
We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred).
This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities.
What You'll Do
Review and edit pre-bills in response to attorney and secretary requests.
Apply retainer funds and process write-offs in compliance with firm policy.
Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing.
Research and resolve billing issues and respond to attorney/client inquiries.
Review billing documentation for accuracy and finalize client invoices.
Generate and distribute monthly billing reports.
Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert.
Maintain strict confidentiality in handling firm and client matters.
Assist with special projects and provide support on legal or financial inquiries as needed.
What You'll Bring
2-3 years of billing or accounting experience in a law firm required.
Proficiency in Microsoft Office and familiarity with 3E preferred.
Strong organizational skills and ability to handle high-volume billing.
Excellent communication skills with attorneys, staff, and clients.
Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert).
High level of accuracy, discretion, and professionalism.
What You'll Get
Hybrid work flexibility.
Heavily subsidized health insurance premiums.
Firm-paid HSA contributions ($600-$1,200 annually).
100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage.
Life Insurance & Long-Term Disability Insurance fully covered by firm.
Employee Assistance Program (EAP).
401(k) - Traditional & Roth options from day one with discretionary firm match.
Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts.
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Billing Coordinator
Collections representative job in New York, NY
Department: Finance
Reporting Structure: Reports to the Billing Manager
Daily Burn is the leading at-home fitness brand with over 2,000+ video and audio workouts. We offer a variety of classes, including a new daily workout in our 365 program plus total-body workouts, yoga, meditation, mobility, stretching, dance, cardio, and more. Users don't need any equipment for most of the workouts! Daily Burn members receive unlimited support through our community, where they can share their personal experiences with their trainers and connect with other members for encouragement and more.
We are seeking a detail-oriented and highly organized Billing Coordinator to join our Finance team. As a Billing Coordinator, you will play a vital role in ensuring accurate and timely billing processes. Your primary responsibility will be to manage and coordinate the billing activities of our organization. If you have excellent attention to detail, strong analytical skills, and a passion for providing exceptional customer service, we would love to hear from you!
Responsibilities:
Manage and coordinate the billing process from start to finish
Review and verify accuracy of billing data and invoices
Prepare and send invoices to clients
Follow up on outstanding payments and resolve any billing discrepancies
Maintain billing records and documentation
Generate financial reports related to billing activities
Collaborate with cross-functional teams to ensure smooth billing operations
Provide support to clients and internal stakeholders regarding billing inquiries
Stay up-to-date with industry trends and best practices in billing processes
Qualifications and Skills:
High school diploma or equivalent; Bachelor's degree in Finance or related field is preferred
Proven experience as a Billing Coordinator or similar role
Strong knowledge of billing processes and procedures
Proficient in using billing software and MS Office applications
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to prioritize and manage multiple tasks effectively
Exceptional customer service and communication skills
Ability to work independently and collaboratively in a team environment
If you are looking for a challenging role in a dynamic and fast-paced environment, this is the perfect opportunity for you. Join our team and contribute to the success of our organization!
Billing Coordinator
Collections representative job in New York, NY
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
IND-1
Legal Billing Coordinator
Collections representative job in Morristown, NJ
Our client is a well-established law firm based in Northern NJ that is seeking a Legal Billing Coordinator to assist in their daily billing operations. Salary/Hourly Rate: $68k - $73k The Legal Billing Coordinator will join a team of 4 and work closely with Attorneys as well as Department Heads. This Legal Billing Coordinator reports directly to the Director of Billing for the firm.
Responsibilities of the Legal Billing Coordinator:
* The Legal Billing Coordinator will manage all client billing and discrepancies.
* Assist in the month/quarter-end billing reporting.
* Process billing edits and invoices promptly.
* Manage electronic billing platforms.
* Work closely with the firm's Attorneys.
Required Experience/Skills for the Legal Billing Coordinator:
* The Legal Billing Coordinator should have 2+ years of experience working in a law firm.
* Technical with high attention to detail.
* Ability to lead and communicate within the team.
Preferred Experience/Skills for the Legal Billing Coordinator:
* Knowledge of SurePoint software is a plus.
Education Requirements:
* Bachelor's degree is required.
Benefits:
* Client-provided benefits available, upon eligibility.
Billing Coordinator - BIL25-33559
Collections representative job in New York, NY
Job Title: Billing Coordinator Type: Contract - 12 Weeks Schedule:
Hours per Week: 37.5
Hours per Day: 8
Days per Week: 5
Pay Rate: $19 - $21 per hour
Position Overview:
"Navitas Healthcare, LLC" is seeking an experienced Billing Coordinator to support medical billing operations. The ideal candidate will ensure billing accuracy, resolve account inquiries, review documentation, and facilitate timely reimbursement in compliance with Medicare, Medicaid, and third-party payer guidelines.
Responsibilities:
Verify accuracy of billing forms and enter data into billing systems
Review and resolve billing inquiries, including CPT/ICD-9 coding and insurance information
Prepare documentation for account investigations and follow-up
Maintain billing inquiry databases and generate reports as needed
Investigate causes of claim denials and follow established protocols for resolution
Communicate with patients and relevant parties regarding accounts, corrections, and payment arrangements
Required Skills & Experience:
2-3 years of recent medical billing experience
Knowledge of Medicare, Medicaid, and third-party reimbursement
Proficiency with ICD-9 and CPT coding
Strong organizational skills and ability to maintain patient confidentiality
Ability to handle multiple priorities and work under pressure
Strong communication skills and familiarity with medical terminology
Accurate financial data entry skills
Preferred Qualifications:
Experience in accounting or financial reporting
Supervisory experience (a plus)
Bachelor's degree in finance or accounting preferred
For more details contact at ************************ or Call / Text at ************.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Easy ApplyBilling Coordinator - LEGAL
Collections representative job in New York, NY
SourcePro Search is conducting a search for a Billing Coordinator for a very well known and prominent law firm for their NY location. The role will naturally be remote due to Covid-19 until it is safe to return to the offices. The Billing Coordinator is responsible for assisting the Director of Finance in managing the
operational and fiscal activities of the Billing area. These responsibilities include assisting in the development of procedures to improve the operating quality and efficiency of the area, acting as a point of contact for clients/ E-Billing vendors to the extent related to the issuance of invoices.
JOB RELATIONSHIPS:
Reports to the Director of Finance. Interacts daily with Firm personnel and e- billing vendors.
JOB RESPONSIBILITIES:
The Billing Coordinator is responsible for all of the following:
Billing:
Assist Director of Finance with the timely and accurate processing of client bills.
Ensure that controls are adhered to relating to setup of new matters, to prevent data and
distribution errors.
Complete write off requests with AR Coordinator.
Backup up AR Coordinator
Resolve complex client requests relating to bill formats and charges as related to client
agreements
Complete all daily audit requests
Complete all new employee setups in accounting system
Complete all daily conflict checks
Assist with month-end and year-end closing duties
Provide Controller and Accountants with weekly billing report
Communicate and respond to inquiries from e billing vendors, partners, employees and Firm
management.
Issue monthly e billing status schedule
Education:
College degree in a relevant area (e.g., accounting, finance or business administration) preferred.
Experience:
Prior progressive Billing experience of at least ten (10) years, preferably in a law firm or
another professional services organization.
Technological Skills:
Proficiency with MS Suite software such as Outlook, Word and Excel.
Knowledge of Elite Accounting software.
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Legal Billing Coordinator
Collections representative job in New York, NY
Job Description
A global law firm seeks a Billing Coordinator to join their dynamic team. This role will be responsible for coordinating the activities of the billing process and performing complex billing duties in efforts to meet monthly targets, while acting as liaison between billing attorneys, attorney support assistants, legal attorneys, and/or organizations (customers), and the billing staff, as well as responding to internal and external inquiries in a timely manner. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities
Preparing and analyzing complex client billing
Communicating with customers to ensure their requests from the billing staff are being met; updating customers on the status of tasks and/or projects
Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm's set guidelines and policies
Generating and reviewing proformas from 3E (pre-existing or generating new charges)
Tracking delivery of client invoices and matter statuses
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
Qualifications
A high school diploma or an equivalent
A bachelor's degree in Accounting or a related field, preferably
A minimum of three (3) years of experience in general accounting practices, including a minimum of two (2) years of experience with billing processes and practices
Prior experience with professional services billing operations system, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in firm's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional Development programs
Employee discounts
And more!
Many of our job openings can be viewed at **********************************************
Billing Coordinator
Collections representative job in Madison, NJ
Job Description
Billing Coordinator
Salary: $55k - $70k
Stable Law Firm seeks a Billing Coordinator to join their Team!
Responsibilities
· Handle billing for assigned Partner(s)
· Coordinate new matter intake
· Generate and distribute prebills
· Finalize and send invoices to clients
· Submit e-bills and manage electronic billing platforms
· Handle appeals and billing rejections as needed
· Monitor and follow up on invoices with open balances
· Communicate and coordinate with attorneys, partners, and legal support staff
· Perform other administrative or billing-related tasks as assigned
· Hybrid work schedule may be considered
Qualifications
· Minimum of 2+ years of law firm billing experience
· Previous experience of using SurePoint is preferred
· High level of attention to detail and organizational skills
· Strong written and verbal communication abilities
· Tech-savvy with the ability to quickly learn new systems
· Proficiency in Microsoft Word and Excel is helpful
· Ability to handle confidential information with discretion
· College degree required