Collections representative jobs in West Valley City, UT

Job Title: Customer Service Representative Pay Rate: $19.35/hour Job Type: Part-Time: Contract to Hire This role includes 1.5 weeks of training to prepare you for success. You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease. What you'll do: Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare Support and cultivate office culture that aligns with Client values and incorporates the outstanding aspects of the team Reporting into a Team Lead, this will be an essential role at Client Your skills include: Have outstanding interpersonal communication skills, both written and verbal, and will use this to navigate sophisticated and moving member inquiries You have the ability to adapt well in a fast-paced high volume environment to deliver personalized and eloquent member service Ability to learn new software programs and adapt quickly to new processes You are technologically savvy Maintain composure and compassion when balancing a high volume of tasks Nice to have: 1+ years of experience in a fast paced work environment 1+ years experience in customer-facing role Bilingual (English/Spanish) is a plus Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The Poulton Associates/Wright Flood team is offering a great opportunity for someone who works well in a team environment, enjoys providing excellent customer service, takes initiative, meets deadlines and has a strong desire to excel. This key member of our Client Support Team will work within a group of similarly minded professionals to help retail insurance producers across the country write, retain and service the catastrophe insurance policies available at our wholesale web site, ******************** The applicant will be using our 100% on-line platform to make placing flood, earthquake and landslide insurance fast and easy for independent insurance agents. To be successful in this role, the applicant must: Build and maintain professional, productive working relationships with fellow Support Team members, Brokers/Producers and Clients Have knowledge of insurance practices Identify customer needs and recommend solutions Be able to diffuse escalated situations Demonstrate strong verbal and written communication skills Be a team player who can work independently Stay abreast of new products, procedural changes and market trends Demonstrate excellent time-management skills and manage multiple concurrent projects with shifting priorities Job Functions: Service new and existing retail producers and their staff members Respond to and resolve retail producers and client concerns and inquiries Manage the marketing process, coordinating with retail producers to help them make best use of the on-line platform Deliver recommendations to retail producers as to the coverage features of our products Comply with internal systems, processes and procedures Provide support on other tasks as assigned Requirements: HS Diploma or equivalent Proficiency in Microsoft Windows, Word, Excel, Outlook Client 1-3 years of Call Center experience 1-5 years of experience in servicing personal or commercial lines property and casualty insurance accounts is a plus What We Offer: Paid Time Off (PTO) Paid Holidays Generous benefits package including health, dental, vision, 401(k), etc. Employee Stock Purchase Plan Tuition Reimbursement Student Loan Repayment Program Poulton Associates/Wright Flood is an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

We're looking for a Field Account Representative to provide reliable on-site account support across multiple manufacturing locations. You will be the primary liaison between our customers, vendors, and internal teams-managing repair requests, processing industrial parts, and ensuring all communication and data entry are handled accurately and efficiently. This field-based role requires daily travel between manufacturing facilities. You will work directly inside customer plants, coordinating repair activity, gathering information, and maintaining organized, real-time workflow updates. A car and phone stipend will be provided. Key Responsibilities Visit assigned customer sites on a regular schedule within a 50-mile radius. Serve as the primary on-site contact, building strong working relationships across each location. Process incoming industrial machine parts that require repair. Identify failed components and gather necessary information for repair entry. Accurately enter all part details into the ERP system (training provided). Communicate repair status updates, quote information, and next steps to the customer. Coordinate with internal teams (operations, service, logistics) to ensure repairs move quickly and accurately. Communicate regularly with customers to ensure expectations are met and issues are resolved promptly. Identify opportunities to improve workflow efficiency or customer satisfaction. Maintain accurate logs of repairs, parts processed, and customer interactions. Provide weekly updates on activity, trends, and items requiring follow-up. Travel daily between customer locations. Manage your schedule effectively to support multiple sites while maintaining consistent service and communication. What Success Looks Like You maintain a consistent, reliable presence across all assigned customer sites. Repair requests are processed accurately and entered with minimal errors. Communication between the customer and AH Group remains smooth and proactive. Repair turnaround times stay on track because issues are identified early. Customer feedback reflects professionalism and responsiveness. Parts, logs, and documentation are organized and current. You independently manage your field schedule effectively. Opportunities to improve workflows or customer satisfaction are identified and shared regularly. Qualifications Strong communication skills (in person, email, and phone). Highly organized with strong attention to detail. Ability to work independently and manage a rotating field schedule. Comfortable working inside industrial/manufacturing environments. Ability to perform light physical tasks involved in handling parts. Experience with ERP software is a plus (training provided). Valid driver's license and clean driving record. Experience in industrial, repair, operations, logistics, or customer-facing roles preferred. Compensation & Benefits Base salary: $55,000-$60,000 + Monthly Sales bonus incentive Car & phone stipend provided Standard AH Group employee benefits Requirements- Standard Company background check, customer facilitated background check, and pre-employment screening.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

We are seeking a detailed-orientated and organized Billing Specialist to join our Logistics team The ideal candidate will be responsible for managing billing processes, ensuring accuracy in the processing of carrier invoices, POD's, Load confirmations, understanding of accounts payable and receivable, and maintaining strong communication with external clients and internal departments. This role requires attention to detail and multi-tasking, and willingness to learn new skills. Duties Manage and process daily carrier invoices both on the U drive & Tailwind program Ensure order is completed correctly, Etc.. PO#, branch, location, & driver Perform data entry tasked to maintain up-to-date billing information Analyze billing discrepancies and resolve issues through effective communication with carrier's and factoring companies Ensure timely and accurate production of invoices and reconciled for month-end billing Maintain required documents for setting up new carriers. W9, COI, NOA's, and carrier packets. Utilize analysis skills to prepare reports on billing activities and account status Apply vendor payments and customer payments daily Open communication with dispatchers and team leaders. Cross-train with other members of billing team to ensure coverage during vacation Qualifications Experience in working with different software, Tailwind, SAP, & Excel an assets Strong analytical skills with the ability to understand to find and correct discrepancies Excellent data entry skills with a focus on accuracy and detail Understanding of accounts payable & receivable Strong ability to communicate requirements from other divisions Comfortable creating weekly reports AR aging/AP aging's, and disbursements Collaborate new ideas for efficiencies Able to work in fast paced environment Knowledge and understanding of Logistics and brokering, both internally and externally Job Type: Full-Time

The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays A positive atmosphere and co-workers who truly care Full benefits package, perks, and discounts worth a double-take Competitive compensation Enjoyable activities and wellness initiatives The schedule is Monday-Friday from 8:00-5:00, as well as rotating Saturdays. Summary: Diligently preserves the credit union's assets by controlling delinquent accounts, collecting delinquent loan payments, counseling members, and/or recovering collateral. Duties and Responsibilities: Contacts members with delinquent accounts by phone, mail, e-mail, etc. and takes appropriate action to bring current or arrange payment plans Counsels members on debt and credit management Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful Informs management of trends in loan underwriting contributing to delinquent/charged-off loans Testifies at legal proceedings as needed May assist with the following: attending MOC (bankruptcy) hearings, small claims court hearings, processing garnishments, and assisting with repossessions and foreclosures This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time. Qualifications: High school diploma or GED is required 3-5 collections experience is required Competencies: The ability to motivate and influence others is a material part of the job, requiring a significant level of diplomacy and trust; obtaining cooperation (internally and externally) is important Strong verbal and written communication skills Demonstrates attention to detail Must have a positive attitude Takes initiative/self-starter Maintains confidentiality and works with integrity Computer Skills: Microsoft Office Suite Ability to learn new computer software easily Work Conditions: Office environment, sitting and moderate walking Occasional travel for site visits and court hearings Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. DOE

Under the direct supervision of the Business Services Assistant Manager, the Insurance Resolution Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing talent@ogdenclinic.com.

Job DescriptionSalary: Competitive and DOE Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. Whats in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance We dont use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

Schedule: Variable Schedule (5 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform. Job Description We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, Utah. Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact. YOUR DAY-TO-DAY: Responsible for outbound and inbound calls, collecting on accounts that are past due Provide top tier support and service to our customers THE DETAILS: Start Date: Monday, November 17, 2025 Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required Full Time Shifts Available: Monday through Friday, either 8:00AM-4:30PM, 10:00AM-6:30PM or 11:30AM-8:00PM Saturdays Required: 6:30AM-3:00PM Compensation: $17.00/HR + BONUS YOU'LL BRING: Customer Service and prior collections experience with impeccable interpersonal skills Excellent verbal and written communication skills Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously Phone experience in a customer service/call center environment High school diploma or GED equivalent, must also be 18 years or older REQUIREMENTS FOR WORK FROM HOME: You must be located within a 60-mile radius of Draper, UT You must have a designated home-based workspace (preferably one that is quiet and free from distractions) You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) WE OFFER: Competitive Compensation Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave Company Matched 401k Paid Time Off + Paid Holidays + Paid Volunteer Hours Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) Employee Stock Purchase Program Tuition Reimbursement Charitable Gift Matching Job required equipment and services Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

We are looking for friendly and energetic Collections Specialist who have the qualifications and skillsets that match today's opportunity. This position offers competitive pay and works within our Asset Quality team to manage and monitor the Bank's delinquency portfolio while supplying creative solutions in a rapidly growing and changing commercial lending environment. The Collections Specialist requires effective communication with Borrowers and Customers to meet collection goals. In addition to having expert communication skills, the ideal candidate must possess strong organizational, problem-solving, and critical thinking skills. Essential Job Functions: Collections and collection management: Perform inbound and outbound collections-based phone calls at high volumes. Consult with Borrowers regarding past due accounts. Process Borrower payments and organize payment arrangements. Prepare payment demand notices. Order periodic site inspections. Use of Microsoft Excel to update delinquency reports and other various reports as needed. Identify and recommend deteriorating loan files for movement to liquidation status. Collateral maintenance and analysis. Tax payment monitoring and resolution. Entity alert notifications and resolution. Vendor payment processing. Post-default tasks as assigned. Other tasks as needed and assigned, including, but not limited to: Mail processing and distribution. Bankruptcy activity. Liquidation activity. Small Business Administration activity. Requirements Extensive Collections experience. College education preferred. Detail oriented and possess excellent interpersonal, organizational, and communication (verbal and written) skills. Ability to problem solve and work independently. Self-starter with the ability to thrive in a deadline-driven environment. Strong technical skills, including but not limited to, Microsoft Office suite, web-based applications, and SharePoint/OneDrive. Preferred knowledge of banking/lending policies, procedures, rules, and regulations. Ability to learn quickly, adapt to new processes, and work in a collaborative environment. Ability to establish and maintain effective work relationships. Benefits Medical, dental, vision 401(k) with employer match Life and long-term disability coverage HSA and FSA plans Holidays and paid time off requests Robust wellness program (we're talking catered meals three times a week, lunch and learns, and onsite gym!) Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2024! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans. Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Physical and Other Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English. Work Model: The employee in this position will work either a fully Onsite, or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions. Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office - department and job requirements will determine eligibility.

Collections Analyst Draper, UT Collections Analyst, Collection, eCommerce, Payments, Financial Service Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Only local candidates can apply for this role. Job Description: As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets. Wed love to chat if you have: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry Has proven ability to learn, adapt and train new processes and procedures Logical and rational thinker with demonstrated data analysis and investigative skills Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously Nice Have's: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards A degree in Accounting, Finance, or Operations Management is a plus. Hiring Manager Notes: In office Mon/Tues/Thurs. Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020) Starts off as 5-month assignment has the potential to extend (based on business need and performance) Interviews will be via Zoom. MUST HAVE: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry. Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.

Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in the design, development, and production of medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets. At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to the Biomerics values in all our interactions. It is an exciting time to be part of our collective team. There is no limit to the impact that can be achieved here at Biomerics. We improve and advance our employees' lives, and the lives of the patients that depend on our products. At Biomerics we believe in integrity, partnership, empowerment & accountability, trust, agility, teamwork, excellence, and we care. Our team-oriented, customer-focused corporate culture places a premium on building strategic, mutually beneficial partnerships with customers as well as our team members. Job Description The AR Specialist - Plastics Division is responsible for overseeing and executing the full accounts receivable process to ensure accuracy, timeliness, and consistency across the enterprise. This role requires a detail-oriented, process-driven professional with extensive experience in collections, cash applications, and customer account management. The ideal candidate will have a strong background in leading AR teams, driving process standardization, and leveraging automation to improve efficiency. This position will serve as the primary contact for all AR-related inquiries and ensure the highest level of internal and external customer service. Responsibilities Perform account reconciliations and ensure that AR balances are accurately reflected in the general ledger. Research and resolve discrepancies related to payments, credits, and customer account balances. Work directly with customers to ensure accurate remittance information and resolve payment issues promptly Lead proactive collection efforts to minimize past-due balances and maintain healthy AR aging metrics. Build and maintain positive customer relationships while ensuring adherence to company credit policies. Partner with Sales, Customer Service, and Operations teams to resolve disputes and ensure timely payment resolution. Provide leadership and direction to AR staff Collaborate with other divisions to centralize and standardize AR processes across the enterprise. Identify and implement automation opportunities to improve accuracy, speed, and efficiency in AR workflows. Support internal control compliance and documentation for all AR-related processes. Act as the main point of contact for all AR-related questions and escalations. Ensure timely and professional responses to internal and external inquiries. Communicate effectively with management regarding collection issues, cash flow impacts, and process bottlenecks. Requirements Bachelor's degree in Accounting, Finance, or related field (preferred). 3-5 years of progressive experience in Accounts Receivable or Credit/Collections. Proven experience managing several email accounts and timely internal communication. Strong understanding of AR reconciliations, cash application, and invoice management. Experience in process improvement and standardization within a multi-entity or enterprise environment. Familiarity with ERP systems and automation tools (e.g., SAP, Oracle, NetSuite, or similar). Confident in communicating with Division President and other management personnel on issues. Strong problem-solving, analytical, and organizational skills. Excellent communication skills with the ability to collaborate effectively across teams. Demonstrated ability to manage multiple priorities with attention to detail and deadlines.

Customer Service Professional Pay: $19/hour What You'll Do: Gain foundational knowledge of health insurance, benefits, and network plans to support Tier 1 member inquiries. Communicate with members via phone and email to resolve a variety of questions related to healthcare navigation and payment. Contribute to a positive and collaborative team culture aligned with company values. Report directly to a Team Lead in a role that plays a key part in member experience. What You Bring: A strong desire to help others and a resilient mindset that fosters empathy in every interaction. Excellent written and verbal communication skills to manage complex member inquiries. Ability to thrive in a fast-paced, high-volume environment while delivering personalized service. Quick adaptability to new software and processes; tech-savvy and detail-oriented. Composure and compassion when handling multiple tasks simultaneously. Preferred Qualifications: 1+ years of experience in a fast-paced work setting. 1+ years in a customer-facing role.

Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: * Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. * Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. * Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. * Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. * Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. * Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. * Properly and accurately document account activities. * Make recommendations to management regarding accounts needing additional attention. * Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. * Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: * Responsible, honest, and strong work ethic. * Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. * Ability to handle difficult conversations professionally * Detail-oriented with strong organizational skills * Professionally answer incoming calls and assist the caller effectively. * Ability to nurture and manage business relationships with third party loan servicer and other vendors. * Excellent verbal and written communication skills * Proficiency in Microsoft Office Suite * Ability to successfully work in a team environment. * Bilingual (Spanish) is a plus Preferred Level of Experience: * Education: High school diploma or equivalent required * Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? * Environment: Office-based, with the ability to work from home 2 days a week after introductory period * Shift: Full time, 35-40 hours per week * May require evening and weekend availability based on business needs * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

Schedule: Variable Schedule (4 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.