Post job

Collections representative jobs in White Plains, NY - 556 jobs

All
Collections Representative
Group Billing Coordinator
Customer Service Representative
Collections Specialist
Billing Supervisor
Senior Billing Analyst
Accounts Receivable Specialist
Collections/Accounts Receivable
Account Representative
Loan Services Representative
Collector
Collections, Customer Service
Debt Collector
  • Supervisor of Physician Billing / 2

    The Goodkind Group, LLC 4.0company rating

    Collections representative job in Farmingdale, NY

    Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts. Duties and Responsibilities · Acts as liaison between upper Management and Staff. · Oversees the units daily work activities. · Conducts on job training and seminars · Maintains current AR and productivity reporting. · Provides scheduling of weekly work direction. · Implementation of quality control measures - HIPPA and laws of the medical field. · Assists in the implementation of approved administrative systems. · Monitors information related to operations. · Ensures billing is submitted accurately and timely. · Follow-up on open account receivables via phone calls to the carriers or their website(s). · Ensures accuracy of adjustments balances. · Assists internal and external customers regarding questions on third party billing. · Handles patient complaints to conclusion. · Recommends appropriate personal actions for staff. · Full knowledge of company policies and procedures. · Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency. Education and Experience · High School diploma and GED · College preferred · Minimum of 3 years experience in Supervisory capacity · Any appropriate combination of education and experience Knowledge and Skills · Knowledge of HIPPA Regulations and maintains current industry knowledge · Proficient in EPIC application · Full knowledge of the New York State Third Party Regulation · Credit and collections practices · Good organizational and communication skills · Computer literacy · Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed. REQUIRED Licenses/Certifications: · Certified Professional Coder (CPC) or · Certified Coding Specialist (CCS) or · Certified Coding Specialist Physicians (CCSP)
    $49k-77k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Physician Billing Supervisor

    TBG | The Bachrach Group

    Collections representative job in Melville, NY

    Physician Billing Supervisor of Insurance Follow-Up Healthcare Industry Salary: $65,000 - $80,000 We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment. Key Responsibilities Act as a liaison between upper management and staff. Oversee daily unit operations and workflow. Conduct on-the-job training and provide ongoing staff support. Maintain accounts receivable and productivity reporting. Schedule and assign weekly work direction for staff. Implement and monitor quality control measures, including HIPAA compliance and regulatory updates. Assist with implementation of approved administrative systems and procedures. Monitor operational data and billing-related information. Ensure billing is submitted accurately and in a timely manner. Perform follow-up on open accounts receivable, including payer phone calls and portal reviews. Ensure accuracy of adjustments, balances, and third-party billing. Assist internal and external customers with billing-related inquiries. Handle patient complaints through resolution. Prepare performance evaluations and recommend appropriate personnel actions. Maintain full knowledge of company policies and procedures. Perform additional job-related duties as assigned or as needed in emergency situations. Education & Experience High School Diploma or GED required; college education preferred. Minimum of 3 years of supervisory experience. Combination of education and experience will be considered. Required Skills & Knowledge Strong knowledge of HIPAA regulations and healthcare compliance standards. Proficiency with Epic healthcare applications. Full knowledge of medical terminology, ICD-9/10, and CPT coding. Understanding of New York State third-party regulations. Knowledge of credit and collection practices. Strong organizational, communication, and leadership skills. Computer literacy and ability to manage reporting and data. Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners. Required Certifications Certified Professional Coder (CPC), or Certified Coding Specialist (CCS), or Certified Coding Specialist - Physician (CCSP)
    $65k-80k yearly 3d ago
  • Customer Service Representative

    Esquire Bank 4.4company rating

    Collections representative job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 5d ago
  • Accounts Receivable Representative

    Cintas Corporation 4.4company rating

    Collections representative job in Yonkers, NY

    Apply now * Apply Now * Start applying with LinkedIn Start Please wait...
    $36k-42k yearly est. 3d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Collections representative job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 2d ago
  • Commercial Lines Customer Service Representative

    Strategic Insurance Partners-Sip

    Collections representative job in Nutley, NJ

    About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $30k-39k yearly est. 2d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Collections representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 5d ago
  • Credit and Collection Representative

    Purolator International 4.5company rating

    Collections representative job in Jericho, NY

    Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn. When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awards we've won for shipping to, from, and within Canada. Purolator International provides a "Best in Class" Total Rewards package to employees and their families. Medical & Prescription Drugs (80%+ premium paid by Employer) Employer Funded Health Savings Account (H.S.A) Dental and Vision plans Employer funded Short/Long Term Disability & Life Insurance Accident, Hospital & Critical Illness Plans Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary) Annual Bonus Incentive Plan Paid Time Off Including: 15 Vacation Days, 10 Sick Days, 4 Personal Days Paid Holidays 100% Paid Extended Parental/Maternity Leave Program 100% subsidized pay Military/Reserves Leave Program Tuition Assistance Wellness Program Identify Theft Protection Discount Program Pet Insurance Discount Program We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc. Description What will you be doing? The Credit and Collections Representative will be responsible for contacting customers whose account balances are past their contractual payment terms to facilitate the collection of outstanding balances. This function requires use of an ERP system and knowledge of freight invoicing. Where are you located? Jericho, NY What are your hours? Monday - Friday, 8:30am -5:00pm (Hybrid - 3 days in the office) Responsibilities Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers' AR balances within contractual terms. Contact delinquent customers/freight auditors to diagnose reasons for non-payment. Ensure customers/freight auditors receive invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner. Answer and/or direct customer invoice inquiries. Generate and send customer statements by downloading invoice information from AR systems and importing them into an excel format so that data can be manipulated to customer needs. Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts. Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account. Carry out other duties as appropriate and as assigned by their manager. Experience Who are you? 5+ years of collections experience Must have proficiency with MS Office applications. Microsoft Excel skills are necessary. Must have comprehensive experience with Pivot Tables and VLOOKUP. Ability to engage in creative problem solving and effectively adaptability to changes in processes and methodologies. Nice to have Freight Forwarding & Freight Auditor website experience a plus. Project Management experience a plus. Education Minimum Associates' degree in business-related concentration or equivalent work experience. Working conditions under which the job is performed include but are not limited to concentrated visual or auditory attention, repetitive movements (i.e., typing, data entry, communicating via email), heavy volume of data files, extensive sitting during work hours. The base salary range for this role is $58,016 - $70,344. Actual base pay offered may vary depending on job-related knowledge, skills, experience, and other factors permitted by law. Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences. Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require an accommodation during the recruitment process, we will work with you to meet your needs. Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program ***************** Any offer of employment is contingent upon the results of the Company's lawful preemployment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.
    $58k-70.3k yearly 4d ago
  • Accounts Receivable Specialist

    Talently

    Collections representative job in Uniondale, NY

    Salary: $21-$24/hr depending on experience Skills: Accounts Receivable Management, Medical Billing, Insurance Denial Resolution, ICD-10/CPT Coding, Microsoft Excel About the Hospitals and Health Care Company / The Opportunity: Join a leading company in the Hospitals and Health Care industry that provides essential management services to medical practices, enabling physicians and therapists to focus on delivering superior patient care. Based in Uniondale, NY, this is a full-time, on-site opportunity for an Accounts Receivable Specialist to take ownership of the A/R and collections processes across a diverse network of practices. You will contribute vital support to financial operations while advancing your expertise in a fast-growing, patient-centered sector. Responsibilities: Oversee accounts receivable management for multiple medical groups, payors, and specialties. Follow up with insurance companies regarding unpaid or denied claims to maximize reimbursement. Resolve claim errors and submit corrected claims for payment. Prepare and submit appeal letters to insurance carriers for contested denials. Identify denial patterns and report payer issues to management. Recommend account adjustments and maintain accurate documentation of collection activities. Support collections efforts in line with company policies, ensuring compliance with legal requirements. Assist team members with additional tasks as needed and maintain knowledge of various billing applications. Must-Have Skills: Minimum high school diploma or equivalent required. At least 2 years of experience in accounts receivable and denial management across multiple insurance carriers and medical specialties. Strong understanding of payers, medical insurance terminology, and managed care regulations. Knowledge of ICD-10 and CPT codes for accurate claim processing. Proficient in Microsoft Excel and Word as well as insurance web portals. Superior customer service and clear communication skills. Ability to meet high productivity and accuracy standards in a detail-oriented environment. Nice-to-Have Skills: Experience with various medical billing applications. Self-starter with strong problem-solving abilities. Strong team player capable of supporting colleagues on additional assignments. Familiarity with local coverage determination policies. Knowledge of collection policies within the healthcare sector.
    $21-24 hourly 3d ago
  • Billing Coordinator - Garden City

    Friedman Vartolo LLP

    Collections representative job in Garden City, NY

    Job Description The Company Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees across six states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge. We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what. The Position Friedman Vartolo LLP is seeking a Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires. This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required. Responsibilities Request and receive approval from clients to bill excess fees Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives Thoroughly review case management system to ensure accurate billing of work completed Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals Communicate with attorneys and paralegals to ensure timely and accurate billing Assist in resolving billing inquiries and issues Maintain detailed, accurate and up to date billing records Review and prioritize unbilled fees and costs based on case activity and client deadlines Work independently on assigned workload but also be able to collaborate with team members Assist managers with other billing, A/R and A/P tasks as needed Requirements Comfortable working with numbers Proficient with Microsoft Excel and other Office applications Superior organizational, resourcefulness, multi-tasking and time management skills Excellent written and verbal communication skills Ability to determine areas of weakness and find creative solutions to improve efficiency Experience in legal billing or foreclosure default processing a plus Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations. Location This position is located in our Garden City office. Job Posted by ApplicantPro
    $43k-63k yearly est. 2d ago
  • Billing Coordinator

    Foundit Talent

    Collections representative job in Hackensack, NJ

    Our client is seeking an experienced Billing Coordinator to join their New Jersey office. This is a hybrid position offering the opportunity to work both remotely and on-site. The ideal candidate will have a strong background in legal billing and a keen attention to detail. Key Responsibilities: Prepare and edit client invoices in compliance with firm policies and specific client billing guidelines. Manage electronic billing (E-billing) processes and ensure timely submission of bills through various client billing platforms. Review and verify billing data to ensure accuracy and completeness of all billable time and expenses. Collaborate with attorneys, paralegals, and administrative staff to resolve billing discrepancies. Respond to client inquiries regarding invoices, payment status, and billing questions. Process write-offs in accordance with firm policy. Generate complex bills that may include multiple discounts, split-party billing, and custom formats. Handle a high volume of invoices monthly while maintaining accuracy and efficiency. Communicate effectively with attorneys, legal assistants, and clients regarding billing matters. Customize and create new billing formats as required. Assist in preparing monthly and quarterly billing reports for internal management. Qualifications: Minimum of 3 years of hands-on billing experience in a law firm setting. Experience with Elite 3E, Aderant, or similar legal accounting software. Proficient in Microsoft Office Suite, particularly Excel and Word. Strong organizational, communication, and problem-solving skills. Ability to work independently and manage multiple tasks in a fast-paced environment.
    $48k-71k yearly est. 60d+ ago
  • Billing Coordinator - Law firm exp. Required

    Fawkes IDM

    Collections representative job in Hackensack, NJ

    Responsibilities: Compile and bill attorney hours to clients every month. Reviews and edits pre-bills in response to attorney and assistant requests. Apply retainer funds as directed by attorney. Process write-offs following Firm policy. Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills). Ability to handle a high volume of bills per month. Ability to effectively interact and communicate with attorneys, assistants, and clients. Review and verify accuracy of billing and supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Create new billing formats as needed. Create billing schedules and various other billing analyses as required. Creates and prints final client billing. Creates and distributes monthly reports. Is familiar with and applies Firm billing policies. Ensures strict confidentiality at all times. Assists with special projects as needed. Requirements 4+ years of hands-on billing experience in a law firm. Elite 3E, Aderant (or equivalent accounting software) experience. Demonstrated proficiency with MS Office. Ability to multi-task and prioritize. Ability to organize work flow and use time efficiently. Ability to show strong attention to detail. Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings.
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Legal Billing Coordinator

    Beahired

    Collections representative job in Hackensack, NJ

    A prestigious Am 100 law firm, is seeking a Billing Coordinator. Responsibilities include: Preparing and editing client invoices according to firm policies and client specifications. Managing E-billing procedures effectively. Ensuring the accuracy of billing data and that all billable activities and expenses are recorded. Collaborating with attorneys, paralegals, and other staff to resolve billing issues. Addressing client inquiries about billing and payments. Processing write-offs in compliance with firm policy. Generating complex bills promptly, including handling multiple discounts by matter, split-party billing, and electronic bill preparations. Managing a high volume of monthly bills. Maintaining effective communication with attorneys, staff, and clients. Creating new billing formats as required and assisting with the preparation of periodic billing reports for management. Required Skills: Minimum of 3 years of direct billing experience in a law firm environment. Experience with Elite 3E, Aderant, or similar accounting software. Proficient in Microsoft Office. Excellent multitasking, prioritization, and organizational skills. High attention to detail and ability to work efficiently under pressure. Proactive in anticipating work needs and able to operate with minimal direction. Willingness to work flexible hours, including possible weekends or evenings. This position demands someone who can perform at high levels in a dynamic work environment and adapt quickly to changing priorities. Hybrid schedule - 3 days onsite, days are determined by Dept Chief
    $48k-71k yearly est. 60d+ ago
  • Loan Servicing Representative III (Consumer)

    Provident Bank 4.7company rating

    Collections representative job in Ridgefield, NJ

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: 5 - 7 years of related experience High school diploma or GED Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $22.3-27.8 hourly 4d ago
  • Billing Coordinator

    St. Joseph's Health 4.8company rating

    Collections representative job in Paterson, NJ

    Responsible for performing a variety of billing functions to minimize accounts receivable and enhance collection. Works in a timely and courteous manner when responding to patients, physicians or insurance companies inquiries. Serves as a resource person for ALL department staff on questions regarding billing and claims issue Work requires a High School diploma or equivalent and up to one year of basic technical training in health care billing/customer service and three to six months of previous experience plus three months or less of on the job training and orientation. Proficient knowledge of Microsoft Office preferred
    $53k-65k yearly est. Auto-Apply 3d ago
  • Collections Specialist

    Rivkin Radler LLP 4.2company rating

    Collections representative job in Uniondale, NY

    Rivkin Radler LLP is looking for a strong candidate to join the Finance team as a Collections Specialist, reporting directly to the Director of Finance and Collections Specialist. RESPONSIBILITIES Meet with and assist Billing Attorneys with collection efforts Contact clients for payment when directed by Billing Attorneys Review aged accounts receivable for invoices requiring follow up Follow up with Billing Attorneys on aged invoices and offer collection assistance Send payment reminders along with invoice copies Prepare and send collection letters when Billing Attorney agrees Perform accounts receivable write offs when applicable and approved Review e-billing web sites for invoice status and implement procedures for timely identification of e-billing rejections Analyze invoice deductions to inform/implement procedures to minimize in the future Maintain spreadsheets for Billing Attorneys of aged items/appealed items and deadlines Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department Ad hoc requests and special projects EXPERIENCE 4 year college degree 3+ years of collections experience Law firm or professional service experience a plus Experience with Aderant and e-billing websites a plus Proficient in Microsoft Excel and Word PROFESSIONAL ATTRIBUTES Strong work ethic, self-starter Comfortable with technology and learning system functionality Customer service oriented Excellent interpersonal skills Attention to detail Quick learner Ability to multi-task and prioritize Strong communication and organizational skills The annualized salary range for this position is $70,000 to $85,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
    $70k-85k yearly 60d+ ago
  • Retail Keyholder- Sono Collection

    Lovisa

    Collections representative job in Norwalk, CT

    Job Description Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder Role: The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you! Must be 18yrs and older to apply! Our Brand: Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It's about the customer, always” in everything we do. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members. Lovisa Benefits: - Ongoing training, mentoring and support for personal and career growth. - Generous product discount. - Incentives galore. - Ear piercing training. - A culture that is committed to continuous improvement! - Opportunity to join one of Australia's fastest and most successful global retail brand! What we are looking for! - Do you have a strong desire to deliver an exceptional experience to your customer? - You possess strong time management and organizational skills - You thrive off challenge and reward - Have you got prior experience working in Retail/Hospitality? - Can you create a positive team environment? - Will you aim to ensure the store always looks presentable and inviting to our customers? To be successful in this role you will have: - Prior experience for a retailer or hospitality - Ability to perform in a fast-paced, high-volume environment - Exceptional communication skills - A Passion for retail and fashion! We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
    $33k-47k yearly est. 2d ago
  • Collections Specialist

    Dasmen Residential

    Collections representative job in Ramsey, NJ

    DASMEN Residential is seeking an organized and detail-oriented Collections Specialist to be based out of the Ramsey, NJ headquarters. The ideal candidate for this role will have experience in collections, accounting/finance, administration, and industry experience in property management. Responsibilities: Process payments mailed to the corporate office in a timely manner (checks, money orders, etc.) Apply payments to the appropriate resident account in the Yardi system Create weekly/monthly reports on all payment activities and collections to update the leadership team Work with Property Managers and on-site staff to make sure systems are updated with incoming payments and all accounts are up to date. Coordinate with the Operations and Accounting departments on all payment collection activities. Must be able to work with minimal supervision Requirements: Strong communication skills in English, both verbal and written Bilingual in Spanish preferred Excellent organizational skills and attention to detail required Minimum 3 years of collections/accounting experience required Must be tech-savvy and able to learn new computer systems quickly Intermediate math skills & prior experience handling checks, money orders, and financial transactions Must work out of the Ramsey, NJ office (no remote work)'' Why You Should Work for DASMEN: Competitive salary & high bonus potential Medical, Dental, Vision Insurance Generous vacation and sick leave policy Extensive Paid Holidays Employee recognition and awards Free life insurance Short term disability Company-wide events A work family you can always rely on Employee Mentorship program Reimbursement program for industry schooling Employee housing discount Awarded Best Places to Work by multiple organizations Associate referral bonus Paid maternal and paternal leave Ongoing training Internal growth opportunities
    $34k-52k yearly est. 60d+ ago
  • Collections Specialist (Bilingual - Spanish)

    Specialty Capital

    Collections representative job in Great Neck, NY

    We are a driven group of people that believe we can have a significant impact on the small business finance industry. Specialty Capital was founded on the premise that honest finance partners can help small businesses get through challenging times and resolve their cash flow problems. Our risk infrastructure is iterated constantly, and we are quick enough to make decisions. Our company benefits from market turbulence. We think outside the box. We are currently looking for an experienced and motivated Collections Specialist to join our dynamic collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. Responsibilities: - Supervise assigned accounts to identify unresolved debts. - Develop effective repayment plans. - Follow-up with clients on overdue accounts. - Oversee all monthly payments and refunds. - Research and implement effective collection techniques. - Perform all administrative duties related to ensuring office efficiency. - Create periodic reports to management. - Respond to client account queries in a timely and professional manner. Requirements: - A minimum of 3 year experience in a similar role in the financial services industry (have worked for banks on the collection side) - Strong understanding of billing and collection processes. - Outstanding communication and interpersonal skills. - Highly-skilled in negotiation. - Good administrative skills. -Able to speak Spanish is an asset
    $31k-47k yearly est. 13d ago
  • Collections Specialist

    Craft Recruiting

    Collections representative job in Great Neck, NY

    Collections Specialist -Fintech / Small Business Lending Salary: $60, 000 -$80, 000 + Bonus We have partnered with a Fintech company delivering fast, flexible capital to small and medium-sized businesses. Their collections team is expanding -and they're looking for a hands-on Collections Specialist who's ready to take ownership of complex deals, work closely with leadership, and help shape a growing operation. What You'll Do •Manage a portfolio of delinquent accounts and work directly with business owners to negotiate payment plans, resolve disputes, and maintain positive relationships. •Take owneership of more complex recoveries and develop strategies to improve overll collction rates. •Analyze account histories to prioritize recovery efforts and implement tailored strategies that improve collection performance. •Serve as the escalation point between front-line teams and management __ the "second voice"before senior leadership gets involved. •Ensure full compliance with all applicable regulations (FDCPA, TCPA, etc.). •Provide timely, accurate reporting on recovery progress and account status. What We're Looking For •1 + years of hands-on collections experience, ideally in small business, used auto, or consumer lending environments. •Strong negotiation and communication skills with the ability to de-escalate and find solutions. •Comfort working in a metrics-driven environment with clear performance targets. •Proficiency in CRM or collections software and Excel. • Spanish fluency highly preferred. Why Join You'll be part of a team that believes in moving fast, taking ownership, and treating every client with respect. This is a chance to make a direct impact in a results-oriented environment with strong leadership support and room for advancement. Collaborative and upbeat culture where leadership rolls up their sleeves. Monthly town halls, shout-outs, and performance bonuses. Tight-knit team with genuine camraderie. Convenient Nassau county location - two blocks from Great Neck train station. Opportunity to grow as the company scales and take on senior strategy roles over time.
    $31k-47k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in White Plains, NY?

The average collections representative in White Plains, NY earns between $23,000 and $43,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in White Plains, NY

$32,000
Job type you want
Full Time
Part Time
Internship
Temporary