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Collections representative jobs in Wilmington, DE - 590 jobs

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  • Junior Account Representative

    Alphabe Insight Inc.

    Collections representative job in Philadelphia, PA

    GG Media is a forward-thinking advertising firm dedicated to helping brands elevate their presence through strategic, innovative, and impactful marketing solutions. We combine creativity with data-driven insight to deliver campaigns that resonate, inspire, and drive measurable results. Our team values professionalism, collaboration, and growth, offering an environment where talent thrives and ideas become reality. Job Description We are seeking a motivated Junior Account Representative to join our dynamic team in Philadelphia. In this role, you will support client accounts, assist with project coordination, and ensure high-quality service delivery. This position is ideal for individuals who are detail-oriented, proactive, and eager to grow within a professional environment. Responsibilities Provide day-to-day support for assigned client accounts. Assist in coordinating projects, timelines, and deliverables. Maintain accurate documentation and communicate updates to internal teams. Participate in client meetings and help prepare reports or presentations. Ensure a high standard of service and contribute to ongoing client satisfaction. Collaborate with cross-functional teams to support account operations and workflow. Qualifications Strong written and verbal communication skills. Excellent organizational and time-management abilities. Ability to work both independently and within a team environment. Strong problem-solving mindset with attention to detail. Ability to adapt quickly and learn new processes or tools. Additional Information Competitive salary of $54,000 - $58,000 per year. Clear opportunities for professional growth and internal advancement. Supportive, collaborative, and development-focused team environment. Comprehensive training and ongoing skill-building resources. Stable, full-time position with long-term career potential.
    $54k-58k yearly 3d ago
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  • Armed Route Collector

    Blockrock South LLC

    Collections representative job in Philadelphia, PA

    Join Our Team - Field Collector (Cash Handling & Route Operations) Are you a responsible professional with experience in cash handling, security, or armored transport? BRS is hiring Field Collectors on behalf of our long-standing client, a leading B2B provider of vending and coin-operated machines. This role is to service and maintain accounts at retail locations across our service area, around the city, and surrounding suburbs (150-mile radius). Who You Are: A dependable, detail-oriented individual with cash handling experience (security, military, or armored transport background is a plus). Comfortable working independently while adhering to strict protocols. Skilled at building rapport with business owners and managers. What You'll Do: Travel daily (100% field-based) to assigned retail locations for collections and machine servicing. Collect and document account receivables with precision. Perform basic maintenance (e.g., clearing paper jams, verifying software/hardware updates). Log and report technical, promotional, or inventory issues. Use a mobile app to track route progress, submit receipts, and document collections. Deposit cash/checks daily per company procedures. Maintain accurate records of all transactions and location visits. Why Join? Competitive salary + travel reimbursement (gas, tolls, parking). Health benefits (HRA) + paid time off (PTO). Career growth in a supportive, team-focused environment. Requirements: Prior cash handling experience (required). Valid driver's license, reliable vehicle, and clean driving record. Concealed carry permit (or ability to obtain one). Strong numerical/math skills and attention to detail. Ability to follow strict protocols and maintain professionalism. Bilingual (Spanish/English)? A strong advantage! Note: Selected candidates will be asked to sign an NDA during the interview process. Ready to hit the road with a purpose? Apply today! Powered by JazzHR
    $29k-40k yearly est. 8d ago
  • Concierge Specialist - Membership Account Specialist

    American Heritage Credit Union 4.3company rating

    Collections representative job in Philadelphia, PA

    American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. DUTIES The Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. QUALIFICATIONS At least one year of experience in a call center of a credit union or financial institution preferred. Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required. Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
    $32k-37k yearly est. 3d ago
  • Accounts Receivable Representative - Blue Bell, PA

    PMA Companies 4.5company rating

    Collections representative job in Blue Bell, PA

    Back Accounts Receivable Representative #4689 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description: This role will be responsible for premium receivable collections and reporting related to PMA Companies and will require collection management skills and customer service excellence. Responsibilities: Collection Management: Meet all departmental collection and processing standards for Insurance Company and TPA business segments; including research and analysis of billing and payment discrepancies and preparation of monthly collection action plans. Broker Management: Ensure timely, accurate payment application and minimize late reporting. Customer Service: Ensure prompt, complete, and professional communication with all stakeholders. Financial Management: Research A/R reconciliation discrepancies, identifying the root cause and resolution to minimize future instances. Prepare and distribute monthly billing statements with special handling requirements. Approve the issuance of large claim payments for our TPA. Enter TPA contract data in preparation for billing. Prepare disbursement requests for client returns and broker commissions. Demonstrate commitment to PMA's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work. Requirements: Bachelor's degree or at least 2 years of Accounts Receivable experience Proficient with Microsoft Office suite Strong oral and written communications skills Excellent customer service orientation Strong analytical, problem solving, and settlement skills Strong organization and time management skills Ability to work well collaboratively and independently
    $35k-43k yearly est. 3d ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Newark, DE

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************
    $34k-54k yearly est. 60d+ ago
  • E-Billing Coordinator (Law Firm Experience)

    Sourcepro Search

    Collections representative job in Philadelphia, PA

    SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications. Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities. What You'll Do: Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security. Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team. Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested. Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems. Update and manage client websites. Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines. Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days. Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance. Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm. What You'll Bring: Associate Degree preferred. 5-plus years in similar position. Law Firm, corporate legal, or related billing department experience preferred. Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred. Superior customer service skills. Detail oriented and excellent analytical skills. Ability to multi-task and meet deadlines in a fast-paced business environment. Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications. Ability to interact with legal and administrative personnel in domestic and foreign offices. Strong written and verbal communication skills. ****************************
    $37k-55k yearly est. 60d+ ago
  • Collections Specialist (Revenue Cycle)

    Philips 4.7company rating

    Collections representative job in Malvern, PA

    Your role: * Working with various commercial insurnace payers to resolve claims and denials. * Escalating payor issue trends for leaderships consideration along with possible solutions. Providing daily follow-up on insurance correspondence to ensure claim payments are made in a timely manner. * Developing and maintaining updates for any problematic payers and assisting in identifying, evaluating and developing systems /procedures to address issues. * Determining patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements) and reading eligibility of benefits, to determine claim processing by insurance carriers. You're the right fit if: * You've acquired 2+ years of experience in Revenue Cycle Management, specifically within Collections or Reimbursement Services. * Your skills include: * Experience with denial management, claim follow up, overturning denials and identifying payer issue trends. * Knowledge of insurnace payers, including Medicare, Medicaid, Blue Cross Blue Shield and commercial plans. You have the ability to navigate through various systems to pull information. * Experience with Soarian is a plus. * You have a high school diploma or GED (required). * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. * You're a strong verbal communicator with both internal/external partners How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an office role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Malvern, PA and Chicago, IL is $23.00 to $37.00 hourly. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL. #ConnectedCare This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $23-37 hourly Auto-Apply 15d ago
  • Billing Coordinator

    Cozen O'Connor Corporation 4.8company rating

    Collections representative job in Philadelphia, PA

    Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations. • Ability to handle a fluctuating workload based on current demand as assigned • Proficient at prioritizing requests to meet deadlines • Must be proficient in MS Word and MS Excel • Legal Billing and Aderant Expert experience preferred • Bill Blast experience a plus • Widespread knowledge of the distinct types of legal billing a plus • Strong oral and written communication skills and accuracy required • Demonstrated ability to work independently • Must be proactive, work well under pressure, and excel in a fast-paced environment • Must be self-motivated, detail-oriented, highly organized, and reliable • Have the ability to multi-task and work well in a team environment • Professional and courteous communication with clients, attorneys, paralegals, and staff required • High School diploma (or G.E.D.) required, bachelor's degree is preferred • Law firm experience preferred but not required • Generate and distribute pre-bills as requested • Process Subrogation cost and on demand invoices • Process cost adjustments and occasional time and narrative edits • Redact back up when required • Process final invoices • Review various websites for matter setups and budgeting information • Submit invoices for various websites using Bill Blast • Email invoices using Bill Blast • Ensure successful transmission of E-Bills and follow up when necessary • Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles • Daily matter and bill group maintenance, performed in Aderant Expert • Please note that this job description is not exhaustive and additional duties may be assigned as needed
    $41k-46k yearly est. Auto-Apply 51d ago
  • Permit & Billing Coordinator

    Signarama 3.9company rating

    Collections representative job in Philadelphia, PA

    Benefits: Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Join the largest and fastest-growing sign company in Philadelphia! Signarama Philly is looking for a sharp, organized Permit & Billing Coordinator who understands the fast-paced nature of the sign industry and can keep projects moving smoothly from permit to payment. What You'll Do: Prepare and submit sign permit applications to city and township zoning/building departments Track all active permits and maintain communication with municipalities Coordinate with sales, project management, and install teams to ensure accurate documents and timelines Create and issue invoices based on completed fabrication and installations Follow up on outstanding payments and maintain accurate billing records Ensure compliance with local code requirements and landlord criteria What We're Looking For: Experience in the signage, construction, or permitting field preferred Strong administrative and follow-up skills Familiarity with Philadelphia and surrounding township zoning/permit processes is a big plus Proficient in Microsoft Excel, Outlook, and project tracking tools Detail-oriented, reliable, and a team player who can work across departments Why Join Signarama Philly? Be part of one of the largest sign companies in the region Competitive salary Growth opportunities within a family-run, fast-growing business Work with major brands, franchises, and iconic local businesses Compensation: $20.00 - $25.00 per hour At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family-where your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
    $20-25 hourly Auto-Apply 6d ago
  • Loan Servicing Representative I

    Phoenixville Federal Bank & Trust 3.3company rating

    Collections representative job in Phoenixville, PA

    Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
    $29k-56k yearly est. 60d+ ago
  • Collection Specialist

    Mindlance 4.6company rating

    Collections representative job in Exton, PA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Job description: M-F 8:30am -5:00pm Business Casual dress code This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Key Responsibilities: Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio Responsible for Collections for the United States which include: • Daily engagement with Key Account Customers • Manage and execute Dunning Process • Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc. • Liaise with Customer Service group to enhance Customer experience by resolving timely open queries • Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management • Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required • Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns • Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices • Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures. Experience: •2-5 years of experience working in Accounts Receivable B2B Collections experience •Basic computer skills (e.g. Microsoft Word, Excel and Access) •ERP systems (Oracle, SAP, Polaris) preferred •Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required) Key Attributes of this role: •Capable of working independently and applying analytical skills in the collection processes •Experience in handling high volume account portfolios and balancing multiple priorities •Ability to work in culturally diverse teams •Customer focused with excellent interpersonal and communication skills Education: Undergraduate degree in Finance /Accounting preferred Qualifications Experience: •2-5 years of experience working in Accounts Receivable B2B Collections experience •Basic computer skills (e.g. Microsoft Word, Excel and Access) •ERP systems (Oracle, SAP, Polaris) preferred •Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required) Education: Undergraduate degree in Finance /Accounting preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 3d ago
  • Collections Specialist #ESF5707

    Experthiring 3.8company rating

    Collections representative job in New Castle, DE

    What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Full TimeLocation : Indianapolis, IndianaPay : Great Pay + Benefits!Job Description What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123
    $27k-37k yearly est. 18d ago
  • Collections Specialist

    J & J Staffing Resources 4.2company rating

    Collections representative job in Newark, DE

    Temp To Full-Time Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) 16.00
    $16 hourly 60d+ ago
  • : Collections Specialist/Accounts Receivable

    Artech Information System 4.8company rating

    Collections representative job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Collections Specialist/Accounts Receivable Location: Philadelphia PA Duration: 12 months Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Qualifications Collections EXP require Additional Information Thanks Shubham If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
    $28k-37k yearly est. 60d+ ago
  • Concierge Specialist - Membership Account Specialist

    American Heritage Federal Credit Union 4.3company rating

    Collections representative job in Philadelphia, PA

    American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. This position provides information for the credit union and its services to the memberships via phone and other forms of correspondence. DUTIES Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. The results will be deeper penetration, wallet share of online teller, mobile, e-deposit, bill pay and loan products. Qualify the member for an expanded relationship with the credit union and, if appropriate, set up an appointment for a follow up call. QUALIFICATIONS At least one year of experience in a call center of a credit union or financial institution preferred. Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required. Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) EDUCATION Associate's Degree in Business Administration or a related field or the equivalent experience preferred. WORK HOURS * Full time position * Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. ","
    $32k-37k yearly est. 3d ago
  • Collections Specialist

    Collabera 4.5company rating

    Collections representative job in Philadelphia, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************
    $40k-65k yearly est. Easy Apply 3d ago
  • Billing Coordinator

    Sourcepro Search

    Collections representative job in Philadelphia, PA

    SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************
    $37k-55k yearly est. 60d+ ago
  • Loan Servicing Representative I

    Phoenixville Federal Bank & Trust 3.3company rating

    Collections representative job in Phoenixville, PA

    Job DescriptionDescription: Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements: Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
    $29k-56k yearly est. 4d ago
  • Collections Specialist

    Mindlance 4.6company rating

    Collections representative job in Exton, PA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Job Details: This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Qualifications (Training, Education & Prior Experience): Education Undergraduate degree in Finance /Accounting preferred Experience: 2-5 years experience working in Accounts Receivable Collections experience Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris) Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required) Key attributes of this role include: Knowledge, insight, and experience in financial accounting Capable of working independently and applying analytical skills in the collection processes Experience in handling high volume account portfolios and balancing multiple priorities Ability to work in culturally diverse teams Customer focused with strong interpersonal and communication skills Ability to leverage and build on ERP skills to ensure operational excellence and service quality. Key Responsibilities: Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio Responsible for Collections for the United States which include: • Daily engagement with key Account Customers • Manage and execute Dunning Process • Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc. • Liaise with Customer Service group to enhance Customer experience by resolving timely open queries • Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned Customer Collection portfolio as requested by management • Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required • Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns • Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices • Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures. Other Skills: Strong written and oral communication skills Proficiency in English and applicable local language(s) Qualifications Qualifications (Training, Education & Prior Experience): Education Undergraduate degree in Finance /Accounting preferred Experience: 2-5 years experience working in Accounts Receivable Collections experience Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris) Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
    $31k-39k yearly est. 60d+ ago
  • Collections Specialist - L1

    Artech Information System 4.8company rating

    Collections representative job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Qualifications Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Additional Information Thanks Shobha Mishra ************ ; Shobha.MishraATartechinfo.com
    $28k-37k yearly est. 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Wilmington, DE?

The average collections representative in Wilmington, DE earns between $18,000 and $33,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Wilmington, DE

$24,000
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