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What is a collections senior representative and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a collections senior representative. For example, did you know that they make an average of $22.99 an hour? That's $47,814 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -17,500 job opportunities across the U.S.
ScoreCollections Senior RepresentativeUS Average
Salary
3.7

Avg. Salary $47,814

Avg. Salary $59,228

Stability level
7.9

Growth rate -8%

Growth rate 0.3%

Diversity
5.9
Race

American Indian and Alaska Native 0.48%

Asian 3.60%

Black or African American 12.49%

Hispanic or Latino 18.00%

Unknown 4.04%

White 61.39%

Gender

female 62.66%

male 37.34%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
7.9

Stress level is high

7.1 - high

Complexity level
4.9

Complexity level is intermediate

7 - challenging

Work life balance
7.6

Work life balance is good

6.4 - fair

Collections senior representative career paths

Key steps to become a collections senior representative

  1. Explore collections senior representative education requirements

    Most common collections senior representative degrees

    Bachelor's

    36.5 %

    Associate

    25.3 %

    High School Diploma

    23.8 %
  2. Start to develop specific collections senior representative skills

    SkillsPercentages
    Strong Customer Service11.21%
    Data Entry9.91%
    FDCPA6.72%
    Collection Practices6.68%
    Customer Service6.20%
  3. Complete relevant collections senior representative training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New collections senior representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a collections senior representative based on U.S. Bureau of Labor Statistics data and data from real collections senior representative resumes.
  4. Research collections senior representative duties and responsibilities

    • Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
    • Avoid legal challenges by complying with the guidelines set forth in the FDCPA and company collection policies.
    • Track and contact responsible party's to secure payment of outstanding debts following FDCPA and HIPAA guidelines.
    • Integrate experimental ISR technologies to maximize intelligence collection and reduce work load on analysts and high demand low density collection assets.
  5. Get collections senior representative experience

    Generally, it takes 6-12 months to become a collections senior representative. The most common roles before becoming a collections senior representative include collections representative, customer service representative team lead and cashier.
  6. Prepare your collections senior representative resume

    When your background is strong enough, you can start writing your collections senior representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a collections senior representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable collections senior representative resume templates

    Build a professional collections senior representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your collections senior representative resume.
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
    Collections Senior Representative Resume
  7. Apply for collections senior representative jobs

    Now it's time to start searching for a collections senior representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first collections senior representative job

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Average collections senior representative salary

The average collections senior representative salary in the United States is $47,814 per year or $23 per hour. Collections senior representative salaries range between $34,000 and $67,000 per year.

Average collections senior representative salary
$47,814 Yearly
$22.99 hourly

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Collections senior representative reviews

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A zippia user wrote a review on May 2019
Cons

I do not like slowness and lie


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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