Must Haves:
High School Diploma
2+ years of payment posting for a healthcare facility
Reliable at home internet
Plusses:
Understands Excel
Bachelor's Degree
Experience at a large healthcare system
Endovision EMR experience
Day to Day:
An endodontics and oral surgery client in Alabama is seeking payment poster to join their team. They will be responsible for accurately processing and posting payments received from patients and insurance companies. This role involves managing a high volume of billing statements, updating account adjustments, and maintaining detailed records of account standings. Key duties include accepting payments, reconciling payment deposits, preparing payment batches, and conducting audits for billing cycles.
$25k-33k yearly est. 1d ago
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Customer Service
Arnold Family of Restaurants, LLC
Collections specialist job in Selma, AL
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$27k-34k yearly est. 7d ago
BILLING/CODING COORDINATOR
Whitfield Regional Hospital
Collections specialist job in Demopolis, AL
Job DescriptionSalary:
JOB SPECIFICATIONS:
To proceed with job performance within the limits of established policies and procedures and report all problems that result in the inability to perform those duties to your immediate superior. Billing and coding experience or Nursing experience preferred.
QUALIFICATIONS:
High school graduate with courses in English, general mathematics, and computers recommended, but not mandatory.
Must be able to communicate well, maintain a positive and professional attitude while performing normal daily job functions, and have the ability to work with other employees in order to effectively produce desired workflow.
Five years experience in an in-patient or out-patient medical setting, or health care business office.
Knowledge of patient accounting systems, claims filing systems, insurance, and other third- party reimbursement, possess leadership to associates and other staff members as needed.
Possess the ability to make independent decisions when circumstances warrant such action and follow administrative guidelines.
PHYSICAL REQUIREMENTS:
Must have personal integrity, flexibility, and ability to work effectively with other
Must be able to sit, bend, and move intermittently throughout the
Must possess the use of arms, hands, legs, feet, sight, and hearing senses or use prosthetics that will accommodate these functions adequately, so that the requirements of this position can be fully met.
Must possess sight/hearing senses and the use of arms, hands, legs, and feet or use prosthetics that will accommodate these functions adequately, so that the requirements of the job can be fully met.
Must be in general good health.
Must be able to ambulate effectively to all areas of the hospital for patient review and follow-up.
JOB DUTIES AND RESPONSIBILITIES:
Oversee the procedure mnemonics in Meditech, following guidelines outlined in the dictionaries in charge entry, charge capturing, and charges auditing.
Keep current with any charge changes and apply such changes in the chargemaster.
Assist the Tombigbee Healthcare Authority administration and Rural Health Clinic staff in CPT and ICD-10 coding and billing practices as to your certification's qualifications.
Concurrent follow up with insurance payors and appeals determinations.
Provide advice and opinions to other departments involved with the billing and coding denials and appeals process in their departments.
Perform claims management and compliance with carriers and stay updated on changes as they occur, followed by education of the necessary departments within the facility.
Update facility departments of coding and billing changes, provide written clip notes" guidelines as to new charge entries into the EMR as necessary.
Keep up with registration processes with the understanding that patient registration is the first capture of vital patient Maintain usable and applicable knowledge in the patient check-in and check-out processes.
Follow closely with back-end patient collections from various payors, private companies, charities, indigent, and self-pay entities and/or individuals.
Maintain logins to as many carriers as possible in order
to
delve deeper into the payor's rules and regulations, and billing allowances.
Perform periodic reimbursement analysis, medical compliance changes, and financial audits as deemed necessary by the Executive Director.
Maintain good relations on behalf of your department, its personnel, and the hospital, and take every opportunity to enhance the quality of the customer experience.
Maintain a current updated billing reference for Medicare, Medicaid,BlueCross, etc.,toinclude manuals, letters,andmemorandums, ofapolicy nature or changes.
Demonstrate competence to assess, distinguish, report,andact upon the physical, social, developmental, and environmental needsfordelivering care and services tothefollowing age-specific groups, infant, pediatric, adolescent, adult, and geriatric.
Monitor problemsorsystematic needs within your department andreportto the Executive Director.
Report any customer complaints or ideas for improvement to the Performance Improvement Committee members.
Performanynecessary duties requestedbythe Executive Director.
$30k-42k yearly est. 16d ago
Sr. Credit & Collections Analyst
White Cap 4.3
Collections specialist job in Alabama
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
**Job Summary**
Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts.
**Major Tasks, Responsibilities and Key Accountabilities**
**-** Performs a wide variety of credit and collection functions for larger or more complex accounts.
**-** Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
**-** Compiles and maintains basic credit information about financial status of customer and status of collection efforts.
**-** Maintains records on credit risks, delinquent accounts and incomplete files.
**-** Ensures compliance with established guidelines.
**-** Performs other duties as assigned.
**Nature and Scope**
+ May modify processes to resolve situations.
+ Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process.
+ Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.
**Work Environment**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
+ Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
+ Typically requires overnight travel less than 10% of the time.
**Education and Experience**
+ Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.
**Preferred Qualifications**
+ 5-7 years B2B Credit and Collections - REQUIRED
+ Construction industry with lien and bond rights knowledge - Preferred
+ Accounts Receivable
+ Credit Analysis and Reconciliations
+ Customer Service/Relationship Building
+ Intermediate Excel skills
+ Tech savvy
This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center.
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
**Functional Area** Finance
**Work Type** Remote
**Recruiter** Haynes, Steven
**Req ID** WCJR-029584
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
$53k-71k yearly est. 7d ago
Blood Collection Staff - Customer Service - Birmingham, AL
Msccn
Collections specialist job in Birmingham, AL
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Birmingham, Alabama):
Variable schedule with rotating weekends
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $17.34/hour
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
$17.3 hourly 6d ago
Customer Service
Jack Marshall Foods, Inc.
Collections specialist job in Tuscaloosa, AL
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$27k-34k yearly est. 22d ago
Winner's Circle - Customer Service
Daveandbusters
Collections specialist job in Mobile, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-11 hourly Auto-Apply 60d+ ago
Senior Collections Specialist (On-Site)
Avenu Holdings LLC
Collections specialist job in Birmingham, AL
Responsible for providing quality customer support for Taxpayers through phone, email, and correspondence, daily processing of payments, and working DRE projects and new client implementations.
Duties and Responsibilities:
Inbound/outbound telephone customer service
Handle support emails, refunds, research, resolve, and record problems
Work in conjunction with other departments for training, data entry, taxpayer support and communications
Review ordinances/acts/legislation to become familiar with requirements, rates, municipal workflows, and representatives of city/county government
Prepare and assist in proofing of data and correspondence
Ability to complete tasks with aggressive deadlines, ability to work on multiple projects at one time and with little supervision
Perform other duties as assigned
Education and Experience:
Associate degree (AA) or equivalent from two-year college or technical school; or 3 years of related experience and/or training; or equivalent combination of education and experience
Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook.
Salesforce and Constant Contact experience a plus
Previous experience in data analysis or related is preferred
Knowledge, Skills, and Abilities:
Strong interpersonal skills and ability to speak effectively with customers and employees
Ability to proofread correspondence, detect and correct errors, read, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to prepare routine correspondence and replies for signature with minimal guidance
Ability to perform advanced math computations using an on-line, desktop calculator, or creating calculations in spreadsheets
Able to apply common sense to carry out instructions furnished in written, oral, or diagram form
Able to define problems, collect data, establish facts, and draw valid conclusions.
Ability to satisfactorily resolve routine situations based on supervisor's guidance or written or verbal instructions
Bilingual in Spanish and English is a plus
Work Environment:
The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer
Physical Demands:
Must be able to remain in a stationary position for most of the day
Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
This position needs to occasionally move about inside the office
The person in this position frequently communicates via telephone
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
7:30AM-4:30PM or 8:AM-5:00PM
$34k-46k yearly est. Auto-Apply 60d+ ago
CLN Collections Specialist, Part Time, Days
HH Health System 4.4
Collections specialist job in Decatur, AL
Responsible for the collection of patient account balances. TYPICAL PHYSICAL DEMANDS: Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 50 pounds. Requires manual dexterity sufficient to operate a
keyboard, operate a calculator, telephone, copier and such other office equipment as necessary. Vision
must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is
necessary to view and type on computer screens for long periods and to work in an environment which
can be very stressful. TYPICAL WORKING CONDITIONS: Work is performed in an office environment.
Involves frequent contact with patients, physicians and staff. Contact may involve dealing with angry or
upset people. Work may be stressful at times. Evening and Weekend work may be required.
Responsibilities
• Identifies delinquent accounts, aging period and payment sources.
• Reviews each account by computer, reports and other information sources.
• Performs collection actions including contacting patients by statement, telephone and letter for all
current accounts as well as old company accounts.
• Evaluates patient financial status and establishes budget payment plans.
• Reviews accounts for possible assignment to collection agency, makes recommendations to
Controller and prepares information for collection agency.
• Identifies and resolves patient billing complaints.
• Researches guarantor credit balances.
• Assists in answering telephone, routing calls and providing requested information as needed.
• Regularly reviews and acts on deceased and no statement accounts per office policy.
• Assists in care and maintenance of department equipment.
• Participates in educational activities and attends required meetings.
• Maintains strictest confidentiality.
• Performs related work as required.
Qualifications
Education Required
• High School Diploma or GED required.
Education Preferred
License, Certification and/or Registration
Experience
• One year of collection experience.
Additional Skills/Abilities
• Requires knowledge of medical billing/collection practices.
• Knowledge of basic medical coding.
• Knowledge of insurance agency operating procedures and practices.
• Knowledge of governmental legal and regulatory provisions related to collection activities.
• Skill with computer applications and use of calculator.
• Ability in establishing and maintaining effective working relationships with co-workers,
supervisors, and the public.
• Ability to communicate clearly.
• Ability to work independently.
• Knowledge of the organizations policies and procedures.
• Ability to maintain confidentiality of sensitive information.
• Upholds effective work habits including, but not limited to, regular attendance, teamwork, initiative,
dependability, and promptness.
• Some medical insurance background preferred.
$27k-34k yearly est. Auto-Apply 60d+ ago
Construction Job File Coordinator/ Collections Specialist
Flood Cleansing
Collections specialist job in Tuscaloosa, AL
SERVPRO of Tuscaloosa is hiring a Construction Job File Coordinator!
Benefits
SERVPRO of Tuscaloosa offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
The Construction Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!
Key Responsibilities
Responsible for clear and efficient project communication with the customer and project stakeholders
Daily project(s) oversight to include monitoring status, audit, and work-in-progress
Create preliminary estimate using estimating software
Review and validate job site documentation
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Collaborate and assist with other departments, as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Ability to multitask and to remain detail orientated
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
$26k-34k yearly est. Auto-Apply 60d+ ago
Digital Collection Agent / Meter Software Specialist
The Lioce Group
Collections specialist job in Huntsville, AL
Help Desk Level 1 - Digital Collection Agent / Meter Software Specialist
The Lioce Group (TLG) is seeking a detail-oriented, customer-focused Digital Collection Agent / Meter Software Specialist to support and maintain digital meter collection software for customer copiers and printers. This role blends technical computer work, customer interaction, and on-site support to ensure accurate meter data, reliable billing, and a high level of customer satisfaction.
This position plays a critical role in supporting TLG's service operations by utilizing remote troubleshooting, proactive monitoring, and call-avoidance techniques.
Essential Duties and Responsibilities
Install, configure, and maintain digital meter collection agents and related software
Monitor meter data collection to ensure accuracy, consistency, and reliability
Troubleshoot software and hardware for device communication, and basic network issues
Frequent, clear, and professional verbal and written communication with clients, colleagues, and management.
Work directly with customer IT contacts to resolve firewall, port, credential, or network access issues
Coordinate with service technicians and billing teams to resolve meter discrepancies
Perform on-site visits as needed for troubleshooting, validation, or deployment support
Perform routine scheduled tasks. Including but not limited to data imports, reports, and system checks.
Maintain accurate documentation of configurations, issues, and resolutions
Communicate clearly with customers regarding status, expectations, and resolutions
Utilize remote diagnostics and call-avoidance techniques to minimize downtime
Qualifications
1-5 years of Help Desk, Technical Support, or Customer Service experience
Associate's Degree or equivalent relevant work experience
Strong computer and basic networking knowledge (Microsoft Windows, TCP/IP, SNMP, ports, firewalls)
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Strong organizational skills with the ability to manage priorities and schedules
Excellent verbal and written communication skills Valid driver's license and ability to travel to customer locations
Maintain a professional appearance
Ability to push/pull or assist with moving equipment as needed
Preferred (Not Required)
Experience with copier/printer environments or Managed Print Services
Familiarity with meter collection, monitoring, or device management software
Experience working directly with customer IT departments
Experience providing phone-based customer support
Work Environment & Physical Requirements
Combination of office and on-site customer environments
Frequent computer and phone usage
Occasional lifting, pushing, or pulling of equipment
Local travel to customer sites required (Company car provided)
Benefits
The Lioce Group has been a trusted, family-owned business since 1967 and is committed to taking care of its employees. We offer a comprehensive benefits package that includes:
Paid vacation and PTO
Paid holidays
401(k) retirement plan
Health, dental, and vision insurance
TLG is highly respected in the industry and community and is regarded as one of the best places to work in North Alabama. A great company with great people-Doing the Right Thing.
$24k-40k yearly est. 4d ago
Takeout Team
Village Tavern 4.3
Collections specialist job in Birmingham, AL
Job Description
Pay range: $12-$20/hour (including tips)
Village Tavern has IMMEDIATE OPENINGS for our TAKEOUT TEAM!
Are you a foodie with a passion for helping people? Do you want to work for a company that cares about you, and making a positive difference?
If so, come join the Village Tavern Family!
BENEFITS:
Full-time and Part-time positions
Flexible schedules
Great earning potential
Discount on Food
Health Insurance for Full-Time
Opportunity for professional growth within the company
Candidates must be able to be able to work in a standing position for extended periods of time, in a fast-paced environment. Restaurant experience is preferred, but we are willing to train someone with a great attitude and willingness to work hard.
TAKEOUT TEAM
The Takeout Team is responsible for providing an exceptional takeout experience for guests, from call to delivery.
TAKEOUT TEAM MEMBER RESPONSIBILITIES:
Act as a friendly liaison between our guests and the restaurant, on the phone and in person.
Accurately communicate guest's order.
Ensure accuracy when checking and packaging takeout orders for guests.
Bring orders to guests in their vehicle and collect payment.
Need to be able to be on your feet and moving for extended periods of time.
Ability to multi-task answering phones, communicating with the kitchen and inputting online orders into POS as they come in from various tablets.
This is an hourly position, with part-time and full-time positions available.
Come be part of our team and help us be great!
$12-20 hourly 21d ago
Collection Representative
Thompson Tractor 4.7
Collections specialist job in Birmingham, AL
The Credit Collections Representative will report directly to the Director of Credit and will be responsible for contacting past due customers to follow up on payments for customers' accounts, assisting customers with payment plans, and assisting in resolving any issues the customer may have with their account. A sense of urgency and high attention to detail are required for this position. The Collections Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
Assist with incoming calls in the collections area
Collect payment on past-due invoices
Take and deliver messages to Credit Department personnel
Process customer credit card payments
Assist customers with account issues
Travel to customer office when needed to discuss account issues
Travel to Regional Meetings as needed to build internal customer relationships
Cross-training on other duties within the department (i.e. process credit applications, back up to other collectors)
Other duties assigned by Management
$29k-38k yearly est. 60d+ ago
Billings Analyst
Teledyne 4.0
Collections specialist job in Huntsville, AL
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
Prepares and maintains accuracy of accounting records, financial statements, or other financial reports to procedural standards. Provides management with accurate information in the areas of billings, collections, cost, budgets, and forecasting in an efficient manner. At this level, tasks and assignments tend to be routine, general in nature and duties are performed under general supervision.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
+ Bills various Government and commercial contracts (Cost Type, FFP, T&M).
+ Prepares invoices and retroactive adjustments in Deltek Costpoint or excel. Reconciles invoices to required reports.
+ Uses various online invoicing portals (WAWF, IPP, etc.).
+ Performs monthly unbilled analysis.
+ Understands Government Accounting and FAR regulations.
+ Understands and interprets contracts/PO information pertained to billings.
+ Researches various subjects related to billings.
+ Assimilates data from various sources for decision making.
+ Collaborates on a daily basis with A/R, Contracts Department and Business Office.
+ Assists with collections, as needed.
+ Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts, documenting business transactions.
+ Distributes expenditures, encumbrances, receipts, and receivables according to schedules.
+ Provides record of assets, liabilities, and other financial transactions.
+ Prepares balance sheet, profit and loss statement, and other reports to summarize and interpret current and projected company financial position for managers.
+ Monitors compliance with generally accepted accounting principles and company procedures.
+ Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports.
+ Collects appropriate data and prepares federal, state and local reports and tax returns.
+ Serves as back-up for other accounting duties.
+ Supports the preparation of year-end audit files and analysis.
**Supervisory Responsibilities**
This job has no supervisory responsibilities.
**Competencies**
To perform the job successfully, an individual should demonstrate the following competencies:
+ Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
+ Project Management - Communicates changes and progress.
+ Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
+ Customer Service - Responds promptly to customer needs; Meets commitments.
+ Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
+ Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
+ Teamwork - Gives and welcomes feedback; Supports everyone's efforts to succeed.
+ Business Acumen - Understands business implications of decisions.
+ Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
+ Organizational Support - Follows policies and procedures; Supports organization's goals and values.
+ Judgment - Includes appropriate people in decision-making process.
+ Motivation - Demonstrates persistence and overcomes obstacles.
+ Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
+ Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
+ Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
+ Quantity - Completes work in a timely manner; Strives to increase productivity.
+ Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly.
+ Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. Fast learner.
+ Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
+ Innovation - Generates suggestions for improving work.
+ Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
+ Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or** **Experience**
Bachelor's degree (B.A.) from four-year college or university in accounting and a minimum of 2 years of directly related experience and/or training; or equivalent combination of education and experience.
**Language Skills:** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of people.
**Mathematical Skills:** Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
**Reasoning Ability:** Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
**Computer Skills:** To perform this job successfully, an individual should have a general knowledge of Microsoft Office and Accounting software.
**Other Essential Duties**
+ Follows all import/export requirements, consulting with facility import/export personnel as required.
**Other Skills and Abilities**
Knowledge of specific software (Deltek Costpoint and Cognos experience is preferred but not required).
**Other Qualifications**
+ US Citizenship with the ability to obtain and maintain a clearance.
+ Ability to travel (domestically/internationally) approximately +/-5%.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$34k-47k yearly est. 14d ago
AR Account Follow-Up Specialist - Alabama Oncology
Alabama Oncology 4.5
Collections specialist job in Birmingham, AL
is located at the Birmingham Business Office
Summary: Under general supervision, an AR Account Follow-Up Specialist is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. The Account Follow-Up Specialist will review insurance claims and take the appropriate action, including completion of submissions, reconsiderations, appeals, or re-working denials, to ensure payment is received timely.
Essential Duties and Responsibilities:
Performs audits of patient accounts to ensure accuracy and timely payment.
Reviews account aging monthly and reports inconsistencies and correct errors as appropriate.
Follows up on insurance billing to ensure timely receipt of payments.
Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.
Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.
Reviews credit balance reports for correct recipient of refund.
Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.
Identifies problems on accounts and follows through to conclusion.
Responds to insurance companies requests for information in a prompt and professional manner.
Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner.
Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor.
Resubmits insurance claims within 72 hours of receipt.
Participates in maintaining Payor Manuals/Profiles.
Works closely with collection agency to assure that they receive updated information on accounts as necessary.
Prepares write-off requests with appropriate documentation and submits to supervisor.
Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt. Files all reimbursement correspondence daily.
Works with provided aging to monitor patient account aging and follows up appropriately.
Maintains confidentiality in regard to patient account status and the financial affairs of clinic/corporation.
Other relevant duties as assigned
Must possess a comprehensive knowledge of revenue cycle functions and systems, physician practice revenue cycle operations, revenue metrics and analytics.
Must have strong management and leadership skills that emphasize team building and collaboration. Not afraid to jump in and help with backlogs or projects.
Excellent communications skills, written and verbal with ability to provide clear direction to staff as well as presentation skills.
Proficient with computers and their applications including EMR's, Practice Management systems, databases, and Microsoft Office products such as Outlook, Excel, and Word.
Have a track record of leadership success in healthcare revenue cycle management.
Demonstrated knowledge of the federal, state, and local regulatory requirements around medical billing and coding as well as CMS and payer regulations.
Ability to work independently.
Able to manage multiple projects at once, ability to work efficiently and effectively under tight deadlines.
Demonstrates advanced analytical, evaluative, problem solving and decision-making, fostering innovative approaches to situations/processes/issues.
Strong collaborative leadership qualities, willing to work side by side with staff when “hands on” approach is needed.
Experience in a complex healthcare organization preferred with oncology experience highly desirable.
Requirements
Bachelors (preferred) in healthcare, accounting or related field or a high school graduate
3 plus years of experience
Experience in medical billing /insurance processing and balancing accounts
Company Benefits
Family/Work balance Monday - Friday work schedule
Company Holidays
Company Vacation
Excellent Medical with vision included.
Excellent Dental
Free parking
EOE
$28k-35k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist
Financial Additions
Collections specialist job in Montgomery, AL
Financial Additions is assisting a client in Montgomery, AL with an Accounts Receivable Specialist. is in office daily. What they offer:
Strong company culture and stability
Excellent benefits
Competitive salary package
What you will do:
Oversee and manage the AR Functions, including processing payments, monitoring outstanding balances and managing collections.
Process invoices to customers and ensure accurate application of payments
Contact customers to follow-up on overdue invoices
Work with legal department as needed for escalated collections
Monitor AR aging and run aging reports
Prepare reports on AR Performance
What qualifications you will bring:
Bachelors in Accounting, Finance or related field preferred
4+ years of Full-Cycle Accounts Receivable
Prior experience in service or construction industry preferred
#INDD
$27k-35k yearly est. 17d ago
Accounts Receivable Specialist
Highfive Healthcare
Collections specialist job in Birmingham, AL
Job DescriptionDescription:
The Accounts Receivable Specialist is responsible for managing HighFive's Oral Surgery insurance accounts receivable process. This role involves the timely and accurate submission of claims, following up on unpaid and denied claims, and working with insurance companies. The accounts receivable representative will also work closely with healthcare payors or patients to resolve any billing discrepancies or issues. The goal is to exceed HighFive's net collection rates and reduction of aging receivable as established by the RCM management team.
Responsibilities
Investigate, appeal, and resolve denied or rejected claims by insurance payors. Work with insurance companies to clarify discrepancies and ensure proper reimbursement.
Review and assess Explanation of Benefits (EOBs) at the claim level to determine issues.
Determine root cause of any billing related or claim submission issues to prevent recurrence.
Make corrections to claims based on denials and rebill utilizing standardized process and procedures.
Follow up with unresolved claims through system resources, clearinghouse, payer portal or call to the payor, when necessary.
Assess whether an appeal is required for a claim denial. Track appeals to ensure timely payment and resolution.
Spot recurring patterns in denials and report them to management for further analysis and action.
Effectively communicate both verbally and in writing with team members, payors, patients, and other relevant parties.
Keep up to date with internal processes, industry standards, and government regulations relevant to denial management to ensure compliance and best practices.
Participate in or take on special projects or additional duties as required by the team or management.
Meet or exceed required accounts per day to meet HighFive and provider's expectations.
Achieve department goals for net collection rates and the resolution of denied claims, including those successfully paid or overturned.
Requirements:
Oral Surgery billing experience required.
High school diploma or equivalent; associate or bachelor's degree in healthcare, business, or a related field preferred.
Minimum of 2 years of experience in healthcare billing and accounts receivable.
Knowledge of medical insurance plans, billing procedures, and healthcare reimbursement processes.
Proficiency with Electronic Health Record (EHR) systems and billing software.
Dental billing experience preferred but not required.
Working knowledge of excel and system workflows.
Prior experience with mid or large-scale healthcare business office of 100 or more providers preferred.
Strong attention to detail with the ability to accurately review and process claims.
Excellent communication and problem-solving skills.
Ability to work independently and manage multiple tasks simultaneously.
Knowledge of HIPAA and other healthcare compliance regulations.
$27k-35k yearly est. 4d ago
Accounts Receivable
McSweeney Chevrolet GMC/CDJR
Collections specialist job in Clanton, AL
Job Summary McSweeney Auto Chevrolet GMC/CDJR is currently seeking an Accounts Receivable Specialist to join our growing team! Benefits
Very Competitive Pay
Health
Dental
Vision
Life Insurance
401K
Vacation and PTO
Holiday Pay
Family Owned
Responsibilities:
Receipt all monies received for new and used car deals and dealer trades.
Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.)
Process dealer trades in and out.
Office Filing / Scanning Invoices
Prepare daily deposit from Sales, Parts and Service.
Complete end-of-month accounting report
Any other duties as assigned by supervisor
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications
Dealership accounting experience required. ADP experience required. Competent with MS Office suite.
Self-motivated; able to effectively prioritize tasks and organize schedule
Good interpersonal and oral communication skills
A/R, Billing Clerk, General Accounting skills
Must have knowledge of Excel
Reynolds and Reynolds experience a PLUS
All applicants must be authorized to work in the USA
APPLICANT MUST BE DETAIL ORIENTED, ABLE TO MEET DEADLINES, WORK UNDER PRESSURE, FOCUS THROUGH DISTRACTIONS, AND WORK INDEPENDENTLY.
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
$27k-35k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist
Terrepower
Collections specialist job in Daphne, AL
We're looking for a detail-oriented Accounts Receivable Specialist to join our TERREPOWER finance team. In this role, you will be responsible for managing the full accounts receivable process, including billing, cash posting, and collections. You'll work closely with internal teams such as Sales and Pricing to resolve issues, ensure compliance with company policies, and maintain accurate financial records. This position is ideal for someone who thrives in a fast-paced environment, has strong analytical skills, and is committed to delivering exceptional customer service while supporting the organization's financial goals.
Responsibilities
Execute all accounts receivable functions accurately and in a timely manner.
Review packing slip reports for errors prior to billing.
Analyze Core Check-in (CCI) documents, resolve discrepancies, and process related credit memos.
Respond promptly to customer inquiries and provide exceptional service.
Collaborate with Sales, Pricing, and other internal teams to resolve issues effectively.
Ensure compliance with TERREPOWER's financial policies and procedures.
Proactively communicate identified financial issues to the Accounts Receivable Manager.
Support audit requests related to accounts receivable.
Assist with implementation and updates of accounting systems impacting accounts receivable.
Minimum Qualifications
Bachelor's degree or equivalent combination of education and experience in Accounting, Business, or a related field.
Minimum of 2 years of accounts receivable experience.
Proficiency with Oracle or other ERP systems.
Strong understanding of end-to-end accounts receivable processes.
Excellent verbal and written communication skills.
Independent and objective thinker with strong problem-solving skills.
Effective communicator with exceptional customer service abilities.
Detail-oriented with a passion for analyzing data and identifying trends.
Results-driven with a sense of urgency and ability to manage multiple priorities.
Strong organizational skills and adaptability in a dynamic environment.
Ability to maintain positive and collaborative working relationships.
$27k-35k yearly est. Auto-Apply 10d ago
AR Specialist
Revenued Albania
Collections specialist job in Triana, AL
Account Receivables Specialist
Revenued Albania is the rapidly expanding Tirana branch of Revenued, LLC, a fintech company founded by leaders in the U.S. alternative small business financing industry. Since Revenued Albania's start, we have been committed to offering top-tier talent opportunities in areas such as Sales, Customer Service, Debt Collection, Legal Services, Underwriting, Marketing, Data Science, and Technology.
At Revenued Albania, we not only attract exceptional talent but also provide competitive compensation and benefits, including private medical insurance, ongoing training, performance bonuses, transportation, and real opportunities for career growth. Our modern offices are located in the ETC Business Center, featuring sweeping views of Tirana, with convenient access to an attached shopping mall, food court, bars, and more.
Join us and become part of a thriving fintech company, where you can work alongside ambitious, career-driven professionals. Don't miss your chance to grow with us!
As an accounts receivable specialist, you will be responsible for the investigation and recovery of information from various cases, creation of reports and balance sheets for detailed merchant profit and losses, collection of payments, and detailed reports of merchants' bank statements
Working hours 2:30pm - 10:30pm
Job Duties and Responsibilities:
Create and maintain case files in the Salesforce platform.
Analyze merchants' bank statements to understand where incoming and outgoing cash is being transferred to and from.
Tracks and resolves discrepancies.
Resolves and researches issues on a timely basis using various systems and other tools.
Research business partners of various companies through online research.
Maintain bookkeeping databases and spreadsheets, updating information as needed.
Communicate with previous clients and customers to request payment and arrange payment plans.
Collect payment from customers and accurately record it into the system.
Create reports and balance sheets that document overall profits and losses.
Update client accounts based on payment or contact information.
Handle sensitive information in a confidential manner.
Provide support for internal and external audits.
Prepare cash receipts for processing.
Perform account reconciliations in a timely and accurate manner.
Manage collection efforts and associated functions.
Process accounts receivable transactions.
May be required to perform other tasks and duties reasonably related to job responsibilities.
Experience/Knowledge, Skills & Abilities:
3-4 Years of AR experience is highly preferred.
Customer service experience, and/or strong interpersonal and relationship-building skills.
Ability to analyze large sets of data.
Knowledge of accounts receivable, credit, and collections policies and protocols with proven expertise in analyzing data and recommending solutions.
Experience working with and reading bank statements.
Past investigative work experience is a plus.
Demonstrated ability to multitask, organize, and prioritize to accomplish specific tasks.
Meet tight deadlines, meeting monthly, quarterly, and annual goals.
Strong attention to detail with a dedication to accuracy.
Strong work ethic.
High level of discretion.
Proficiency with Microsoft Office (Word, Excel); knowledge of Salesforce or other CRM is desirable.
C1 Proficiency in both written and spoken English.
We thank you for your interest in career opportunities with Revenued Albania. Due to the high volume, only those candidates selected for an interview will be contacted.