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Collections specialist jobs in Albany, NY

- 72 jobs
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Collections Specialist
Accounts Receivable Specialist
Billing Supervisor
Senior Account Specialist
Cash Application Specialist
Group Billing Coordinator
Account Specialist
Collections Coordinator
Collection Supervisor
Senior Billing Specialist
Data Collector
Billing Associate
  • Patient Billing Supervisor

    Albany Medical Health System 4.4company rating

    Collections specialist job in Albany, NY

    Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $65,102.17 - $100,908.37 Salary Range: $28.99 - $46.39 The Supervisor is responsible for the day to day staff oversight and daily billing operations of the Billing Unit in the Hospital Patient Financial Services Department. This work unit is comprised of 25 ASA level staff. The Supervisor shall use independent judgment and discretion as it relates to executing all aspects of work within the unit. The Supervisor shall ensure the following tasks and areas are managed per policy on a daily basis Validate timely follow up on all outstanding claims Validate timely submission of all payor appeals for claim denied erroneously Validate timely resolution of claim errors Validate timely and accurate refund processing Daily monitoring of staff productivity to ensure daily goals are met and accounts worked per policy Complete management of all PL time and KRONOS requirements Coordination of time usage amongst payor teams to ensure adequate workload coverage Promote team building and intervene to resolve disputes Strong oral and written communication skills Strong Soarian Financial skills Proficiency with Microsoft Office Applications Intermediate knowledge of medical terminology Ensure daily team compliance with Professional Image Standard Organization and prioritization of tasks Work daily to meet all departmental and institutional goals Conduct new hire orientation per policy Essential Functions and Responsibilities New Policy and Procedure development Continued Policy and Procedure review and modification Ensure that staff are trained on payor contracts Ensure claims are paid per contract terms Ensure that all contractual allowances are accurate and timely Preparation of staff and participation in all payor meetings Maintain proficiency and timely communication of all third party payor and federal and state government claim submission regulation Monthly review of chargemaster CPT, HCPCS and revenue coding Conduct timely and routine staff training and remediation Ensures staff meetings are held monthly with assistance from Manager Cooperates and works with Manager and other hospital supervisory and management personnel to resolve revenue cycle issues and process weaknesses to ensure timely and accurate claim submission Document best practices and recommend opportunities for continuous improvement Ensure that all Med Assets worklists are worked accurately and timely Monitor and remediation of the FIX worklist process Ensure that all month end processing is completed timely. The Billing Unit Supervisor works independently and is self-directed. The Supervisor may seek guidance from the Billing Unit Managers when needed. It is expected that the Supervisor initiates independent thought and actions consistent with departmental and institutional policies and procedures. Core functions of the unit and department are monitored by all levels of management. The expectation is that the Supervisor reports out and ensures management is aware of all variances and all proposed resolution plans. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $65.1k-100.9k yearly Auto-Apply 42d ago
  • Cash Applications Specialist

    Casella Waste Systems, Inc. 4.6company rating

    Collections specialist job in Clifton Park, NY

    The Cash Application Specialist is responsible for the accounts receivable process with the primary function of daily application of cash receipts to the correct customer account. Hiring Range: From $19.50-21.00 per hour. Key Responsibilities Processes customer payments received from various payment sources and prepare necessary cash reports on a daily basis. Completes daily, weekly and monthly reconciliations for all cash receipts to the Accounts Receivable and General Ledger systems. Supports other team members in effective completion of tasks. Assists in management of day to day treasury functions. Researches and resolves customer payment issues and processes any necessary posting adjustments in a timely manner; follows up with customers or team members. Establishes and maintains effective working relationships with business teams across the organization along with Home Office departments Maintains cash applications data according to established records retention policies. Participates in the completion of special projects. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications Our ideal candidate is a motivated problem-solver with a keen eye for detail and sound knowledge of basic accounting techniques, who can collaborate effectively on larger teams and manage time amid multiple deadlines. An associates degree in accounting or related equivalent education, training and experience, along with accurate data entry skills and exceptional math skills are desired. Outstanding written and verbal communication and listening skills are also required. Attributes Analytical, team-oriented individual who is a hard worker, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $19.5-21 hourly Auto-Apply 5d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections specialist job in Albany, NY

    This is an exciting 6-month remote assignment with a global leader in content and language solutions. The organization helps companies scale across markets and enable growth through cutting-edge technology and localization expertise. About the Role The Collections Agent will be responsible for managing a portfolio of customers, ensuring timely payment follow-up and effective debt recovery. The position involves working in a dynamic, international setting and collaborating closely with finance and operations teams. Key Responsibilities + Manage a portfolio of customers, including allocation of received payments, reconciliation (matching), and clearing. + Conduct automated follow-up and collection activities to reduce outstanding balances. + Prepare and send formal demand letters and escalate cases to legal recovery when necessary. + Collaborate with internal teams to resolve payment issues and maintain strong client relationships. What's Needed + Proven experience in collections or accounts receivable. + Strong organizational and communication skills. + Ability to work independently in a remote setting. + Familiarity with financial systems, strong Excel skills (assessment required), and collection tools is a plus. Why This Opportunity? + Work with a globally recognized organization through a trusted partnership. + Enjoy the flexibility of a remote assignment. + Opportunity to contribute to a leading company in language and content solutions. If you feel this is could be a great fit for you, please reach out to Mary Christman or Gabrielle Maisonet at 518-462-1430! We look forward to connecting! Requirements - Proven experience in commercial and consumer collections. - Strong knowledge of credit and billing collection processes. - Excellent communication and negotiation skills. - Ability to analyze financial data and assess credit risks. - Proficiency in maintaining detailed and organized records. - Familiarity with industry regulations and compliance standards. - Problem-solving skills to address payment issues and disputes effectively. - Ability to work independently while collaborating with teams as needed. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $30k-40k yearly est. 7d ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Collections specialist job in Albany, NY

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 27d ago
  • Full-Time Member Account Specialist (Teller) - Woodstock Branch

    Mid Hudson Valley Federal Credit Union 3.8company rating

    Collections specialist job in Woodstock, NY

    We are currently recruiting for a Member Account Specialist (Teller) to work in our Woodstock Branch location. Ideal candidates must be willing to contribute to the success of the credit union by providing superior service according to MHV's Member Experience Journey and assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments in a friendly, respectful, courteous, and professional manner. Individuals must also contribute to member satisfaction and retention and expand member relationships by identifying and meeting members' needs by effectively cross selling all credit union products and services. They must also complete accurate routines to complex member transactions in accordance with credit union policy, regulatory compliance, and the Bank Secrecy Act. This role includes Saturdays and rotating shifts during the week to be a part of the regularly scheduled workweek. Responsibilities include, but are not limited to: Processing member transactions including deposits, withdrawals, loan payments, cashing checks, and the purchase of monetary instruments as well as receiving checks and cash for deposit to accounts, verify amounts, examining checks for proper endorsement and following fraud prevention procedures and funds availability. This also includes performing transactions within credit union policy, regulatory compliance, and the Bank Secrecy Act. Assisting with counting cash shipments, end of night balancing, opening and closing procedures and performing first line maintenance of equipment (ITM, ATM, TCR) as well as reconciliation and settlement of equipment. Performing vault cash buy/sell as required, assisting with daily vault and branch reconciliation, and assisting members with routine Member Service needs, including but not limited to: Home Banking and Bill Pay needs including resetting passwords, unlocking accounts and similar activities, which includes issuing Instant Issue debit cards, add cards, reset PIN tries, and perform research on Quick Assist or similar program. This also includes printing images of member checks, statements, and starter checks and performing member contact information updates to include address, phone, e-mail address, opening secondary savings accounts for existing members and opening/closing Safe Deposit Box agreements. Promoting, explaining, and cross selling all credit union products and services, maintaining daily teller referral tracking and submits to management as prescribed and meeting or exceeding established individual teller referral and sales goals. This also includes maintaining an up-to-date and comprehensive knowledge on all credit union products and services and performing member relationship calls as directed by the Branch Manager as well as assisting in the training and development of newly hired teller staff. Organizing workstation to maximize efficiency and maintaining a professional appearance, which includes greeting and welcoming members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions. This includes ensuring member requests and questions are promptly resolved, receiving and processing account information as needed, maintaining privacy of member account information and performing daily cash settlement without differences in cash and checks. Also maintaining balancing record of 90% or better, maintaining cash box limits as outlined in the Security Standards and securing money in cash drawer and recyclers/dispensers at all times. Performance Measurements include: Displaying a thorough knowledge of the job and rarely needing to ask questions. Staying abreast of current trends affecting the financial services industry and having an overall knowledge of the credit union, its policies and procedures. Continually expanding knowledge and developing skills and assisting others in the office with daily operations, procedures, opening/closing in the absence of the branch manager. This also includes scoring 85% or higher on product knowledge assessments. Maintaining member service as a top priority, treating members and other employees professionally with courtesy and respect and upholding MHV Service Standards. Supporting organizational plans, initiatives and direction and maintaining an acceptable attendance/punctuality record including demonstrating adaptability and flexibility, as it pertains to work schedules in order to support the current business needs and is a team player. Maintaining confidentiality, promoting integrity, and supporting the corporate mission as well as maintaining a professional work environment and business-like appearance. Providing informed, prompt, accurate service and supporting to all members and associates by answering the telephone within two rings and responding to messages or correspondence within 24 hours. Carrying out assigned duties and responsibilities with minimal errors according to established department standards. Meeting or exceeding established individual sales goals and assisting in meeting the overall branch and organizational goals. Demonstrating sound judgment when making decisions and maintaining established cash limits, as well as PTs, ATMs, TCDs and Recyclers as assigned. Maintaining accurate reporting with regard to consignment items and CTRs and compiling with all credit union policies and procedures, as well as federal regulations. Knowledge and Skills: One year to three years of similar or related experience. A high school education or GED. Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Strong time management skills, the ability to manage multiple workloads with successful results, and the ability to work independently. Organizational skills, excellent verbal and written communication skills, and listening skills are important for success in this role. This also includes problem analysis, problem resolution, above average interpersonal skills and strong computer skills (i.e., Microsoft Office). Candidates must be able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50 lbs. Must be capable of climbing / descending stairs in an emergency situation. A normal range of vision and hearing abilities required. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Candidates must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team and being able to read and carry out various written instructions and follow oral instructions. They also must be able to complete basic mathematical calculations, spell accurately, and understand computer basics as well as speak clearly and deliver information in a logical and understandable sequence. Candidates must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Being able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace is crucial to this role, as well as being able to effectively handle multiple, simultaneous, and changing priorities and being capable of exercising highest level of discretion on both internal and external confidential matters. Work is generally performed within an office environment, primarily in a climate-controlled environment with minimal safety/health hazard potential. Sedentary, sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use, standard office equipment available. Benefits include: Medical, Dental and Vision - with no waiting period for coverage! 401(k) with employer match and non-elective employer contribution Paid Vacation, Sick time and Holidays Life Insurance Short-Term and Long-Term Disability Insurance Employee Assistance Program Tuition Assistance Program Professional Development Programs Discounted Loan Rates and Fees Equal Employment Opportunity Commitment Mid-Hudson Valley Federal Credit Union (MHV) is an Equal Opportunity Employer. It is our policy to recruit and select applicants for employment without regard to age, sex, sexual orientation, religion, race, creed, color, national origin, military or veteran status, marital status, disability, genetic information, predisposition or carrier status, domestic violence victim status, or any other status protected by applicable law. Reasonable accommodation is provided in compliance with state and federal law. Please tell us if you require a reasonable accommodation to complete the screening and hiring process or if some sort of change or adjustment to the application/interviewing process is required.
    $50k-62k yearly est. 2d ago
  • Billing Coordinator

    Simpson Thacher & Bartlett LLP 4.9company rating

    Collections specialist job in Day, NY

    The Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities Compile and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs following Firm policy Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner Submit invoices electronically and assist in resolving issues that might arise Review and verify accuracy of billing supporting documentation as required Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner Identify and resolve billing inaccuracies Create billing schedules and various other billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients Distribute monthly partner reports Review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Observe confidentiality of client and Firm matters Provide backup assistance as needed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively communicate and present information verbally and in writing Ability to work effectively as an individual and within groups Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel Must be detail oriented and organized Ability to work with a high degree of accuracy Excellent analytical and problem-solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Flexibility to work additional hours as needed Required Experience 1 to 2 years of billing experience in a large law firm required Preferred Experience A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred Knowledge of 3E billing system or comparable billing program preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Salary Information NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid
    $80k-95k yearly Auto-Apply 40d ago
  • Accounts Receivable Specialist - Career Advancement Opportunities!!!

    Cassella Waste Systems, Inc.

    Collections specialist job in Halfmoon, NY

    The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries. Hiring Range: From $18.00-$22.00 per hour. Key Responsibilities * Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts. * Documents all internal and external communications to ensure proper transmission of customer interactions. * Assesses the critical information within a customers' account to determine the best course of action while retaining the customer. * Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances. * Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns. * Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued. * Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences. * Acts as a liaison between customers and other departments within the organization to mitigate credit risk. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions Entry Level: Demonstrates the ability to identify account type, billing process and service levels. Can competently navigate through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed. Ability to manage portfolios for one line of business. Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience. Intermediate Level: Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts. Has the ability to manage portfolios for two lines of business. Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms. Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor's Degree in Accounting or Finance related field or equivalent experience. Senior Level: Demonstrates the ability to cross trail lines of business, process basic adjustments under $3,500.00 within an account or singe division. Ability to manage portfolios for 3 or more lines of business. Process credit requests up to $5,000.00. Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers. Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels. Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts. Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor's Degree in Accounting or Finance related field. Education, Experience & Qualifications The successful candidate will have an associate's degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired. A bachelor's degree in an accounting or finance related field and customer service experience is preferred. Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required. Attributes Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $18-22 hourly Auto-Apply 6d ago
  • Associate, Billing

    Shopmy

    Collections specialist job in Day, NY

    Join ShopMy - Powering the Future of Digital Marketing ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world's leading brands to build dynamic, high-impact creator programs. Today's most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products. We've just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you! We're looking for a detail-oriented and proactive Billing Associate to join our team. In this role, you will be responsible for ensuring accurate, timely billing and payment processing across accounts payable (AP) and accounts receivable (AR). You'll be at the center of our financial transaction workflows-supporting vendor payments, invoicing, collections, reconciliations, and more. The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys improving processes that support the financial health of ShopMy. Your Impact in This Role: Accounts Payable (AP) Manage end-to-end AP processing, including reviewing, coding, and entering invoices. Ensure timely and accurate payment to vendors and contractors. Maintain vendor profiles and W-9 documentation. Reconcile vendor accounts and resolve discrepancies in a timely manner. Accounts Receivable (AR) Manage end-to-end AR reconciliation processes, verifying ledger balances, and analyzing customer accounts Track incoming payments and follow up on outstanding balances. Research and resolve payment discrepancies with internal and external stakeholders. Billing Operations & Support Assist with reconciling AP and AR transactions monthly. Maintain records of payments and transactions for auditing purposes. Support the development and documentation of standardized billing processes. You Are Energized By: Staying organized while managing multiple billing cycles and deadlines. Solving discrepancies with curiosity and professionalism. Collaborating across teams to ensure smooth billing and payment operations. What We're Looking For: 2+ years of experience in billing, AP/AR, or financial operations. Bachelor's Degree required. Strong attention to detail and accuracy. Excellent organizational and communication skills. Familiarity with accounting or billing software (e.g. NetSuite, Stripe, Ramp) Proficiency with Excel and Google Sheets. In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. New York Pay Range$80,000-$90,000 USD The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation! ShopMy offers a bundle of benefits on top of being a great place to work. Our teammates are provided benefits such as: Medical & Dental Coverage at 70% Equity in ShopMy Flexible PTO 14 weeks of parental leave Reimbursements up to $200/month to spend on teammate outings 401k program (3% automated contribution from ShopMy!) Wellhub Membership Company retreats Opportunity to monetize your influence- all employees build out a ShopMy page! Birthday PTO
    $80k-90k yearly Auto-Apply 20d ago
  • Accounts Receivable Longterm Care Billing Specialist

    Integritus Healthcare

    Collections specialist job in Pittsfield, MA

    Integritus Healthcare is a long-term Care, Senior Living and Housing company located in the Berkshires with locations throughout Massachusetts. Integritus Healthcare lives its core values of integrity, compassion, teamwork, excellence, and stewardship. We are looking for an Experienced Healthcare Billing Specialist to join our team. This position has competitive salary as well as a prime benefit package. Please don't forget WEEKLY PAY! Do you have third-party reimbursement experience? You will be an integral part of our accounting team at Integritus Healthcare. If so, please apply and join the dynamic team at Integritus Healthcare. Are you skilled at collection techniques and knowledgeable with long-term care Medicaid - Medicare and other commercial billing. billing, follow up and collection of all assigned facilities patient receivables? This is accomplished by using knowledge of third-party reimbursement, Integritus Healthcare policies and collection techniques and accounting principles to insure the timely financial resolution of each account. Other Requirements: Must have Longterm Care experience including Medicare, Medicaid and other commercial Billing Five Plus Years Experience Required o Demonstrate ability to work within deadlines and prescribed time frames. o Demonstrate ability to work on multiple tasks simultaneously. o Demonstrate experience in excel and word documents. Job Type: Full-time
    $41k-56k yearly est. 60d+ ago
  • Meeting & Events Supervisor - Full-time - NH Collection Amsterdam Barbizon Palace

    Nh Hotels & Resorts

    Collections specialist job in Amsterdam, NY

    Beyond the ordinary: Your Benefits at NH Collection * Free online & offline training organized by our own University. * End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR). * Employee rates starting from €36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. * Team building events, trips and holiday parties. * The opportunity to grow within our company worldwide. * Salary based on your experiences starting from Horeca CLA scale 6. Your Day-to-Day at NH Collection 08:00 With a cup of coffee, you prepare your shift and do the handover with your team. 08:15 After the handover you go through the day with the (Assistant) Food and Beverage Manager and discuss any specifics. 08:30 You check whether the preparatory work is going as instructed and you welcome the groups contact person in the foyer, based on some feedback you quickly change the set up in a breakout room. 10:30 Together with your team you prepare for the first morning break, you pay special attention to dietary wishes of the guests 11:30 Together with colleagues from different departments you enjoy your lunch. 12:00 Before lunch starts you check all the buffets together with the (Breakfast) Supervisor and you update him on the last-minute particularities. 12:30 You refresh the meeting rooms and in between you discuss the afternoon/evening planning with one of the contact persons. 14:30 You check if the afternoon break is up to the NH Standards, and you ask the kitchen to prepare some more break items. 16:00 You do the handover with the evening (Meeting and Events) Supervisor and discuss the group their planning, after this you thank your team. Excellence begins with you - Your qualities * Your goal is to give every guest an "Extraordinary" experience; * You are always one step ahead, and you love to exceed the guests expectations. No is not an option for you; * You have an extensive knowledge of the Meeting & Events (or Banqueting) department and experience in managing/organizing events preferably in a 5* property, audio visual knowledge is a must; * You are natural leader who likes to work hard and has an eye for detail, and you see a challenge in every situation; * You have strong communication and organizational skills and have a good command of the Dutch and English language. Are you looking for a new challenge? Apply now! Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
    $60k-93k yearly est. 28d ago
  • Accounts Receivable and Billing Specialist

    Austen Riggs Center 3.6company rating

    Collections specialist job in Stockbridge, MA

    The Austen Center is dedicated to promoting resilience and self-direction in adults with complex psychiatric problems. Most of our treatment plans are private-pay and out-of-network. We are seeking an experienced Accounts Receivable & Billing Specialist to join our team and serve as the primary financial liaison between patients, families, clinical staff, and our business office. The Accounts Receivable & Billing Specialist is responsible for managing all aspects of patient billing, insurance claims, and accounts receivable. This role ensures accurate financial processes, provides clear communication to patients and families, and supports the business office in maintaining compliance and efficiency. Key Responsibilities Conduct financial orientation for new admissions, including prepayment collection, billing overview, and insurance expectations. Generate and send invoices promptly; record and reconcile all accounts receivable transactions. Monitor outstanding balances and follow up with responsible parties to ensure timely payment. Submit insurance claims accurately and on time; resolve claim denials and discrepancies. Prepare regular AR aging reports and assist with audits and budgeting processes. Guide patients and families through the Financial Assistance Policy (FAP) and review applications for compliance. Respond to inquiries regarding billing and insurance; provide clear explanations and resolve concerns. Collaborate with the Resource Management Committee and the Director of Finance on AR and insurance matters. Provide backup support for other business office functions and special projects as needed. Benefits Health Insurance: Medical, Dental, and Vision (starting day 1) Disability and Life Insurance Flexible Spending Account and Health Reimbursement Account Retirement Plan: 403(b) with employer contribution Generous Paid Time Off and 12 Paid Holidays Employee Assistance Program Free meals during working shifts Requirements Associate's degree in the business field or relevant education and experience, Bachelor's preferred. 3-5 years of experience in insurance billing and accounts receivable required; experience in a private pay medical facility is a plus. Strong understanding of insurance processes and reimbursement procedures. Excellent interpersonal and communication skills; ability to compassionately support patients and families. Detail-oriented with strong organizational and problem-solving abilities. Proficiency in billing software and Microsoft Office Suite. Salary Description $28-$30 per hour
    $28-30 hourly 24d ago
  • Billing / Accounts Receivable Specialist

    Tectonic MSA

    Collections specialist job in Hillsdale, NY

    Tectonic is currently seeking a full-time Billing / Accounts Receivable Specialist to join our Accounting team based within our Forest Hills, NY Office. ESSENTIAL FUNCTIONS High volume of data entry of project and billing information using various software programs, including Deltek Vision and Microsoft Excel; Maintain ongoing communication with regional and corporate accounting teams to ensure successful billing of projects and communicate with Project Managers as needed to gain additional required information; Assist in the process of maintaining accounts receivable documentation and backup, including updating databases, manual and/or electronic filing, reporting, resolving backup issues, and all other related documentation as required; Assist in QA/QC process to ensure accuracy of data entered and to ensure billing information is compliant with project standards; Assist with various other day to day functions of accounts receivable department as needed. QUALIFICATIONS Minimum of 5 years of relevant experience, with a strong understanding of the accounts receivable process; Deltek Vision or other Deltek experience strongly preferred; HS Diploma or equivalent is required; Associate's or Bachelor's Degree in a related field is a plus; Strong computer skills, with a strong proficiency in Microsoft Office Suite and the ability to learn client and project specific programs; Ability to prioritize work and meet a high volume of billing and data entry requirements; Excellent oral and written communication skills; Must be self-motivated, able to work efficiently, adapt easily, and be very detail oriented, as accuracy is essential. PHYSICAL REQUIREMENTS In order to perform the essential functions of this position, the candidate must be able to constantly assume a stationary position, and must handle and/or feel documents, materials, and/or equipment to perform necessary tasks, sometimes repetitively. The candidate must be able to occasionally maneuver within the office to access file cabinets, office machinery, etc., and may exert up to 10 lbs. of force occasionally. Constantly, they must be able to receive and convey detailed or important information with others via the Corporate e-mail system, telephone system, and in person. The physical demands described above are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETITIVE SALARY & BENEFITS PACKAGE Tectonic offers competitive salaries along with a comprehensive benefits package that includes: Opportunities for mentoring, professional development, and career advancement Tuition reimbursement to advance education Paid time off, including vacation, sick leave, and personal days Company-observed, paid holidays 401(k) retirement plan with profit-sharing opportunities Comprehensive group medical insurance, including health, dental, vision, and life coverage High Deductible Health Plan (HDHP) option paired with a Health Savings Account (HSA) Flexible spending accounts (FSAs) for medical expenses and dependent care Commuter benefits for public transportation costs Short and long-term disability coverage Employee Assistance Program PAY RANGE Tectonic's goal is to compensate employees fairly and equitable across all positions Companywide. Our advertised pay ranges are representative of our good faith effort to provide a reasonable anticipated salary range. The offered pay may be outside of the provided salary range based upon the selected candidate's work location, experience, education, certifications, and capabilities compared to the advertised position. Pay Range: $28.00 - $38.46 / hour We are an equal opportunity/affirmative action employer, and highly encourage resumes from all interested parties including women, minorities, veterans and persons with disabilities. All qualified applicants will be afforded equal employment opportunities without discrimination on the basis of race, creed, color, national origin, sex, age, disability, marital status, or any other protected class. Tectonic participates in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.
    $28-38.5 hourly 60d+ ago
  • Senior Billing Supervisor

    Contact Government Services, LLC

    Collections specialist job in Day, NY

    Senior Billing SupervisorEmployment Type: Full-Time, Mid-LevelDepartment: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Ensures accurate observance of e-billing requirements and processes.- Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.- Ensures timely invoice submission to clients, based on established timelines.- Creates and distributes ad hoc operational and billing reports to management as requested.- Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.- Supports internal and external auditors as requested.- Supervises e-billing and receivables staff.- Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.- Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.- Delegates assignments and projects to staff as appropriate Qualifications:- Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.- High attention to detail, outstanding organizational skills and the ability to manage time effectively.- Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.- Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.- Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.- Ability to work both independently and as part of a cross-functional, collaborative team. - Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.- Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.- Two years of supervisory experience in similar role and ability to assume a leadership role.- Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* #CJ
    $46k-69k yearly est. Auto-Apply 60d+ ago
  • Customer Service at Accountable Fitness and Nutrition

    Accountable Fitness and Nutrition

    Collections specialist job in Cairo, NY

    Job Description Accountable Fitness And Nutrition in Cairo, NY is looking for one customer service to join our 5 person strong team. We are located on 670 Route 145. Our ideal candidate is self-driven, ambitious, and engaged. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Must be able to lift 45 pounds We are looking forward to reading your application.
    $40k-55k yearly est. 15d ago
  • Accounts Receivable Specialist

    Sunshine Sachs Morgan & Lylis

    Collections specialist job in Day, NY

    We are seeking a detail-oriented and proactive Accounts Receivable (AR) Specialist to join our finance team. The AR Specialist will be responsible for managing billing processes, tracking outstanding invoices, ensuring timely collections, and maintaining accurate financial records. This role is essential to supporting healthy cash flow and strong customer relationships.Responsibilities Include: Prepare, issue, and manage customer invoices in an accurate and timely manner. Monitor accounts receivable aging reports and follow up on overdue accounts. Process and apply customer payments (ACH, wire transfers, checks, credit cards). Communicate with customers regarding billing questions, payment status, and discrepancies. Resolve payment issues, disputes, short-pays, and chargebacks. Maintain up-to-date customer account information and documentation. Assist with monthly closing activities, including AR reconciliations and reporting. Collaborate with client leads to ensure billing accuracy. Support audits by providing documentation and explanations as needed. Collaborating across the finance team on ad-hoc projects. Qualifications: Associate's or Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). 2+ years of experience in accounts receivable or related accounting role. Strong understanding of basic accounting principles. Proficiency with accounting software (e.g., Sage) Advanced Excel skills (VLOOKUP, pivot tables, formulas). Excellent attention to detail and organizational skills. Strong communication and customer service abilities. Ability to manage multiple priorities and meet deadlines. Work Environment Full-time position; 2 full days in office Fast-paced environment requiring strong problem-solving and follow-through.
    $40k-54k yearly est. Auto-Apply 27d ago
  • Driver\Data Collector in New York, NY

    Tsmg

    Collections specialist job in Day, NY

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective: The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements. New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day.Requirements: At least 3 years of driving experience Good driving skills in urban areas with high traffic Fluent English Experience using Google Spreadsheet and Google Forms Collaborative and tech-savvy
    $33k-37k yearly est. Auto-Apply 60d+ ago
  • Patient Billing Supervisor

    Albany Med 4.4company rating

    Collections specialist job in Albany, NY

    Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $65,102.17 - $100,908.37Salary Range: $28.99 - $46.39 The Supervisor is responsible for the day to day staff oversight and daily billing operations of the Billing Unit in the Hospital Patient Financial Services Department. This work unit is comprised of 25 ASA level staff. The Supervisor shall use independent judgment and discretion as it relates to executing all aspects of work within the unit. The Supervisor shall ensure the following tasks and areas are managed per policy on a daily basis Validate timely follow up on all outstanding claims Validate timely submission of all payor appeals for claim denied erroneously Validate timely resolution of claim errors Validate timely and accurate refund processing Daily monitoring of staff productivity to ensure daily goals are met and accounts worked per policy Complete management of all PL time and KRONOS requirements Coordination of time usage amongst payor teams to ensure adequate workload coverage Promote team building and intervene to resolve disputes Strong oral and written communication skills Strong Soarian Financial skills Proficiency with Microsoft Office Applications Intermediate knowledge of medical terminology Ensure daily team compliance with Professional Image Standard Organization and prioritization of tasks Work daily to meet all departmental and institutional goals Conduct new hire orientation per policy Essential Functions and Responsibilities New Policy and Procedure development Continued Policy and Procedure review and modification Ensure that staff are trained on payor contracts Ensure claims are paid per contract terms Ensure that all contractual allowances are accurate and timely Preparation of staff and participation in all payor meetings Maintain proficiency and timely communication of all third party payor and federal and state government claim submission regulation Monthly review of chargemaster CPT, HCPCS and revenue coding Conduct timely and routine staff training and remediation Ensures staff meetings are held monthly with assistance from Manager Cooperates and works with Manager and other hospital supervisory and management personnel to resolve revenue cycle issues and process weaknesses to ensure timely and accurate claim submission Document best practices and recommend opportunities for continuous improvement Ensure that all Med Assets worklists are worked accurately and timely Monitor and remediation of the FIX worklist process Ensure that all month end processing is completed timely. The Billing Unit Supervisor works independently and is self-directed. The Supervisor may seek guidance from the Billing Unit Managers when needed. It is expected that the Supervisor initiates independent thought and actions consistent with departmental and institutional policies and procedures. Core functions of the unit and department are monitored by all levels of management. The expectation is that the Supervisor reports out and ensures management is aware of all variances and all proposed resolution plans. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $65.1k-100.9k yearly Auto-Apply 43d ago
  • Accounts Receivable Specialist - Career Advancement Opportunities!!!

    Casella Waste Systems, Inc. 4.6company rating

    Collections specialist job in Halfmoon, NY

    The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries. Hiring Range: From $18.00-$22.00 per hour. Key Responsibilities Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts. Documents all internal and external communications to ensure proper transmission of customer interactions. Assesses the critical information within a customers' account to determine the best course of action while retaining the customer. Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances. Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns. Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued. Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences. Acts as a liaison between customers and other departments within the organization to mitigate credit risk. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions Entry Level : Demonstrates the ability to identify account type, billing process and service levels. Can competently navigate through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs, account stats and resolution needed. Ability to manage portfolios for one line of business. Ability to leverage department resource to execute monthly reporting needs and standards. Effectively manages a portfolio of customers via phone, fax, email and customer portals regarding their accounts. Fields inbound phone calls and resolves inquiries. Maintains communication with customer and division teams. Demonstrates proper Excel skills. Has 0-2 years of accounting or related experience, associates degree in accounting or finance related field or equivalent experience. Intermediate Level : Demonstrates competencies of all Entry Level requirements with little to no assistance. Has the ability to perform unapplied cash process, assists with training of new staff and understands the bankruptcy process. Has the ability to resume services and billing on delinquent accounts. Has the ability to manage portfolios for two lines of business. Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms. Demonstrates advanced Excel skills, 2-4 years of accounting or related experience, Bachelor's Degree in Accounting or Finance related field or equivalent experience. Senior Level : Demonstrates the ability to cross trail lines of business, process basic adjustments under $3,500.00 within an account or singe division. Ability to manage portfolios for 3 or more lines of business. Process credit requests up to $5,000.00. Is proficient in reading Dun & Bradstreet and Experian reports. Can navigate systems at an advanced level and can describe system processes to peers. Has the ability to mentor and assist with the implementation of training collectors at the Entry and Intermediate levels. Has successfully completed leadership classes. Demonstrates advances analytical ability to analyze and communicate the impact of changes to accounts. Exhibits excellent verbal, written, and formal presentation skills, 3-5 years of accounting experience, billing experience and has a Bachelor's Degree in Accounting or Finance related field. Education, Experience & Qualifications The successful candidate will have an associate's degree or equivalent experience, have the ability to work with specific timelines, the ability to work on site in Rutland, VT and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment and 0-2 years of accounting or related experience is desired. A bachelor's degree in an accounting or finance related field and customer service experience is preferred. Proficiency with Microsoft Office Applications, basic to intermediate knowledge or Excel, excellent verbal, written, analytical and formal presentation skills and the ability to work under pressure are required. Attributes Responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $18-22 hourly Auto-Apply 6d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Collections specialist job in Albany, NY

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 34d ago
  • Cash Applications Specialist

    Cassella Waste Systems, Inc.

    Collections specialist job in Clifton Park, NY

    The Cash Application Specialist is responsible for the accounts receivable process with the primary function of daily application of cash receipts to the correct customer account. Hiring Range: From $19.50-21.00 per hour. Key Responsibilities * Processes customer payments received from various payment sources and prepare necessary cash reports on a daily basis. * Completes daily, weekly and monthly reconciliations for all cash receipts to the Accounts Receivable and General Ledger systems. * Supports other team members in effective completion of tasks. * Assists in management of day to day treasury functions. * Researches and resolves customer payment issues and processes any necessary posting adjustments in a timely manner; follows up with customers or team members. * Establishes and maintains effective working relationships with business teams across the organization along with Home Office departments * Maintains cash applications data according to established records retention policies. * Participates in the completion of special projects. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications Our ideal candidate is a motivated problem-solver with a keen eye for detail and sound knowledge of basic accounting techniques, who can collaborate effectively on larger teams and manage time amid multiple deadlines. An associates degree in accounting or related equivalent education, training and experience, along with accurate data entry skills and exceptional math skills are desired. Outstanding written and verbal communication and listening skills are also required. Attributes Analytical, team-oriented individual who is a hard worker, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
    $19.5-21 hourly Auto-Apply 6d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Albany, NY?

The average collections specialist in Albany, NY earns between $26,000 and $58,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Albany, NY

$39,000

What are the biggest employers of Collections Specialists in Albany, NY?

The biggest employers of Collections Specialists in Albany, NY are:
  1. New York State Dept Of State
  2. Robert Half
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