Collections specialist jobs in Alexandria, VA - 315 jobs
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Collections Specialist
Group Billing Coordinator
Collector
Supervisor-Patient Accounts
Accounts Receivable Specialist
Billing Associate
Senior Billing Specialist
Senior Billing Specialist
The Planet Group 4.1
Collections specialist job in Washington, DC
Direct Hire/Perm
Hours: Full Time
Must Haves:
5+ years of legal billing experience
Client E-Billing experience
Aderant, Elite, or 3E (they use Aderant)
Strong communicators (give people a writing assignment during the process)
No typos in resumes
Large law firm experience
Preferred:
Bachelors Degree
Aderant (strongly preferred)
Senior Client E-Billing Specialist
The Senior Client E-Billing Specialist is responsible for the timely submission of e-bills for a large number of the firm's clients.
Responsibilities:
Submit e-bills to clients utilizing Bill Blast and various e-billing vendors and verifying successful submission.
Create new e-files using the industry standard Legal Electronic Data Exchange Standard (LEDES) format, etc.
Work with Client Billing Specialists to identify and resolve issues on e-bills submitted.
Submit timekeeper data to clients and e-billing vendors.
Submit budget and accrual information to clients.
Work with Billing & Collections Departments to address client deductions and any other issues.
Work with Pricing Department to verify rate arrangements.
Monitor status of invoices e-billed.
Follow up on outstanding e-bills and assist with collection efforts.
Back up the other Client E-Billing Specialists.
Job Specifications:
Bachelor's degree or 7+ years at a large law firm with relevant billing experience.
Minimum of 4 years of legal e-billing experience.
Experience with Elite Enterprise or Aderant.
Motivated, organized, detail oriented and able to prioritize work load, multitask and work independently.
Ability to handle a large volume of work.
Patience to work with invoices which may be rejected repeatedly.
Ability to work under pressure and meet deadlines.
Driven to contribute to the success of the team.
Flexibility to adapt to various situations, including overtime if needed.
Basic knowledge of Excel and Word.
$73k-108k yearly est. 2d ago
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Billing Associate
Quick Servant Company, Inc.
Collections specialist job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 4d ago
Accounts Receivable Specialist
Talent Harbor
Collections specialist job in Landover, MD
💼 We're Hiring: Accounts Receivable Specialist
📍 Landover, MD | On-site
💰 Up to $28/hour
Are you a people-person who loves numbers? 📊😊
Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach.
This is a full-time, on-site role in Landover, MD.
🕗 Monday-Friday | 8:00 AM - 5:00 PM
If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you!
What You'll Be Doing 🧾
Make daily collection calls (10+ per day) on past-due accounts
Set up and maintain customer accounts
Process payments and post receipts in QuickBooks
Enter billing in customer portals and send payment reminders
Collaborate with internal teams to resolve discrepancies
Follow up via phone and email with accuracy, professionalism, and a positive attitude
What We're Looking For 🤝
2+ years of experience in Accounts Receivable or an accounting-related role
Experience with QuickBooks (preferred, not required)
Strong data entry and communication skills
Friendly, upbeat, and approachable personality 😊
Comfortable with outbound calls and working independently
Local to Landover, MD (this role is 100% on-site)
Proven punctuality and reliability
Pay & Perks
💵 $20-$28/hour (based on experience)
🩺 Medical, Dental & Vision Insurance
💼 401(k) + Profit Sharing Plan
🏖️ Paid Vacation, Sick Leave & Holidays
📈 Growth opportunities within a stable, people-first company
✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
$20-28 hourly 1d ago
Billing Coordinator
Crowell & Moring 4.9
Collections specialist job in Washington, DC
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.
Our billing team is growing and we're seeking to add several members to our billing coordinator level positions.
Job Summary:
The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis.
Job Responsibilities
Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate.
Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts.
Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys
Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges.
Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request.
Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates.
Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts.
Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy.
Documents billing process and updates documentation for procedures related to special client billing arrangements.
Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested.
Participates in special projects as required.
Qualifications
Requirements:
Knowledge, Skills and Abilities:
Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use.
Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues.
Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements.
Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment.
Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets.
Demonstrated ability to prepare analysis of complex issues and information.
Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner.
Demonstrated ability to communicate clearly and effectively, both orally and in writing
Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion.
Education
The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education.
Experience
The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm.
Additional Information
Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.
EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.
$71k-107k yearly 60d+ ago
Senior E-Billing Coordinator
Dentons Us LLP 4.9
Collections specialist job in Washington, DC
Atlanta, GA, USChicago, IL, USPhoenix, AZ, USSan Diego, CA, USWashington DC, DC, USKansas City, MO, USDenver, CO, USDallas, TX, USShort Hills, NJ, USHonolulu, HI, USHouston, TX, USSt. Louis, MO, USLos Angeles, CA, US Jan 24, 2026 Dentons US LLP is currently recruiting for a Senior E-Billing Coordinator that can be resident in any Dentons US office. This position will be responsible for the administration and management of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The Senior E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position required to work in-office three days per week.
**Responsibilities:**
+ Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
+ Partner with Billing Team and Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
+ Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team.
+ Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
+ Generate and distribute e-billing reports on a weekly basis.
+ Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
+ Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
+ Update and manage client websites
+ Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
+ Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
+ Address all rejected invoices within two business days, once transferred from the billing coordinator.
+ These duties may be ongoing or ad hoc in nature.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications:**
+ 5+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
+ Law firm experience preferred.
+ Expertise with Elite Enterprise or 3E and ME-Billing applications.
+ Excellent verbal and written communication skills.
+ Self-starter that delivers superior customer service
+ Must be detail-oriented with excellent organizational skills.
+ Ability to work in a fast-paced environment.
+ Flexibility to work overtime, as needed
Pursuant with states' laws, the salary range for this position is $80,000 - $98,000 based on experience.
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Atlanta
$80k-98k yearly 4d ago
Billing Coordinator
Trinity Global Consulting 3.8
Collections specialist job in Alexandria, VA
Job DescriptionThis position can be 100% remote or hybrid. Our office is located in AlexandriaVirginia. Duties May Include:
WAWF Execution & Oversight
• Independently prepare, review, and submit complex WAWF invoices (Cost-Type, T&M, FFP)
• Handle multi-CLIN and incrementally funded contracts
• Manage modifications, corrections, and resubmissions
• Interpret contract billing instructions and DFARS clauses
• Resolve invoice rejections, system errors, and Government payment discrepancies
Compliance Authority
• Serve as primary internal authority for DFARS WAWF invoicing compliance
• Ensure alignment with DCAA audit expectations and internal controls
• Identify billing risks and recommend corrective actions
Cross-Functional Advisory Support
• Advise Finance, Contracts, and Program Management on billing timing and strategy
• Manage funding limitations, ceilings, and acceptance documentation requirements
• Interface with Government payment offices, CORs, COs, DFAS, and Prime Contractors
Process Improvement & Knowledge Transfer
• Develop or refine WAWF SOPs, checklists, and job aids
• Train and mentor internal staff or designated backups
• Support invoice aging reviews and cash-flow optimization
Audit & Documentation Support
• Support internal and external audits related to invoicing and revenue
• Provide invoice support packages and written explanations during audits
• Maintain audit-ready records and invoice tracking logs
Requirements
Required Qualifications:
• 2+ years of hands-on WAWF/iRAPT expertise in a federal contracting environment
• Demonstrated experience with DFARS invoicing clauses and Government payment systems
• Proven ability to independently resolve complex billing and compliance issues
• Strong written and verbal communication skills with Government stakeholders
• Expert judgment and regulatory interpretation capabilities
• Compliance risk mitigation experience
• Independent problem-solving skills
Desired Qualifications:
• Experience supporting small business GovCon environments
• Prior role as a billing lead, senior analyst, or invoicing SME
• Experience supporting DCAA audits and Prime Contractor reviews
• Process optimization experience
• Mentorship and knowledge transfer capabilities
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP.
Paid Time Off - PTO granted in accordance with contract requirements.
Paid Holidays - 11 federal holidays observed annually.
Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included.
401(k) Retirement Plan - Competitive plan managed through Ameritas.
Professional Training - Formal training provided as required, with additional learning opportunities based on role.
$40k-56k yearly est. 6d ago
Group Housing Billing Coordinator
Sitio de Experiencia de Candidatos
Collections specialist job in National Harbor, MD
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$44k-66k yearly est. Auto-Apply 1d ago
Billing Coordinator
Vinson and Elkins 4.9
Collections specialist job in Washington, DC
Responsible for coordinating all aspects of billing for assigned attorneys and clients; including interfacing with attorneys; reviewing, editing and processing prebills; monitoring pricing and rates; preparing final invoices; maintaining records on client requests; providing reports; and assisting with collection of accounts.
Duties and Responsibilities
• Primary
o Reviews, edits, and processes prebills; prepares final invoices for transmittal to clients.
o Reviews and monitors rates and pricing.
o Reviews and updates daily, monthly, and quarterly reports; performs reconciliations and adjustments.
o Processes reminder statements and assists with collections; responds to client inquiries.
o Maintains bill profiles on client billing requirements, maintains filing systems according to firm policies and procedures.
o Maintains and disseminates information on special client time reporting and billing requirements; assists assigned attorneys with miscellaneous billing and collection matters.
• Secondary
o Performs other duties as assigned.
Working Conditions
• Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
• Occasional overtime may be required.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications and skills required of personnel so classified. The firm reserves the right to revise or modify this job description at any time.
Education\: High School diploma required; college degree preferred, including courses in Accounting and/or Finance.
Experience\: Two year's billing experience, preferably in a law firm or other large professional services organization.
Special Knowledge\: Aderant experience, or comparable accounting software; MS Office, including Word and Excel; 10-key calculator.
Technical Skills\: Competent on the keyboard. Proficient in using Microsoft Office Outlook and Word, with working knowledge of Excel
Attributes\: Resolve problems in a timely manner; Gather and analyze information skillfully. Provide excellent customer service and able to plan and prioritize work effectively. Detail-oriented with strong organizational skills, and the ability to adapt well to change.
Other Qualifications\: Able to maintain confidential information.
$58k-66k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Creative Financial Staffing 4.6
Collections specialist job in Landover, MD
About the Organization & Opportunity:
Our client is well-known within the food & beverage industry
Highly established organization that was founded in the 1990's
Current employees praise the work-life balance and opportunities for professional development and advancement
CollectionsSpecialist
Responsibilities:
CollectionsSpecialist will be responsible for Business-to-Business CollectionsCollectionsSpecialist will make outbound collections calls
CollectionsSpecialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.
CollectionsSpecialist will utilize phone and email for collections, will use accounting system.
CollectionsSpecialist will be trained on how to take a credit card payment.
CollectionsSpecialist will utilize SX system. (Training will be provided.)
CollectionsSpecialist will complete ad hoc task and projects, as requested.
Requirements:
1 - 2+ years of business-to-business (B2B) collections experience required.
Prior experience collection on some type of distribution is a plus.
Customer facing experience is a must
Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email
Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)
Degree is a plus but NOT required.
Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided.
Personality Fit:
Bubbly and customer service oriented
Diligent
Stays on task
Kind
Outgoing
Positive
Confidence to approach a manager or sales rep to get something resolved related to AR/Collections
Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)
Thrives in a fast paced/high volume environment
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INJAN2026
$31k-39k yearly est. 20h ago
Collections Specialist
Nationwide Credit Corporation
Collections specialist job in Alexandria, VA
On-Site | Alexandria, VA | Full-Time | $19-$23/hr + Commission| Bilingual is a plus.
Who We Are Nationwide Credit Corporation (NCC) is a leading, results-driven collection agency headquartered in Alexandria, VA. With a reputation for excellence and a people-first approach, we specialize in recovering outstanding payments while upholding the highest standards of compliance and customer service.
Who We're Looking For
We're seeking a CollectionsSpecialist to join our high-performing Collections Department. You'll be at the forefront of our efforts to recover past-due balances and help individuals resolve financial obligations in a respectful and solution-oriented way. If you're self-motivated, detail-oriented, and thrive in a fast-paced environment, we want to meet you.
When Does Training Start?
• Training starts this February-don't miss this opportunity!
• Monday to Friday, 8:00 AM - 5:00 PM.
• One scheduled Saturday per month, 9:00 AM - 1:00 PM.
• On-site position at our Alexandria headquarters (potential remote opportunity based on performance).
What You'll Do
• Make outbound calls to assist consumers in resolving their delinquent accounts.
• Process incoming payments: duties include entering payment into our database, request paid invoices, and charge credit cards, per request.
• Maintain notes of collection activities in FACS Workstation.
• Provide thorough and accurate documentation of collection efforts of customer accounts through our internal communication channels, as well as records of any payments collected from the customer.
• Following the account guidelines outlined in documents/training materials.
• Balancing the effective utilization of on-phone, wrap-up, wait, and talk time.
• Achieving production goals.
• Demonstrating precise client understanding.
• Ensuring monthly compliance reports meet acceptable standards.
• Promptly and effectively addressing account and departmental needs and issues.
• Adhering to Federal and state laws as well as company policies in daily operations
• Fulfilling any additional duties as assigned.
Experience and Desired Skills
• High School Diploma or GED required.
• 2-5 years of similar or related collections experience.
• Excellent communication and negotiation skills.
• Ability to identify solutions that enhance productivity and improve services.
• Strong attention to detail and organizational abilities.
• Independent work ethic with a team-player attitude.
• Ability to listen actively and respond with empathy and professionalism.
Compensation & Benefits
• Hourly rate: $19.00-$23.00, based on experience.
• Monthly commission potential.
• Comprehensive benefits package:
- 401(k).
- Medical, Dental and life insurance.
- PTO and company-designated holidays.
- Supportive team environment and growth opportunities.
Why Choose NCC?
Join a thriving company where your voice matters and your success is recognized. At NCC, we're more than just a call center-we're a company focused on growth, integrity, and making a difference in the financial lives of others.
Job Description
Discovery & CollectionSpecialist - Mid Level (At Least 3 Years experience)
TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one
Required Qualifications:
Russian language skills
At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years' experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
TS/SCI Clearance with an existing CI Polygraph or ability to pass one
Preferred:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
$38k-54k yearly est. 13d ago
Open Source Collection Specialist
Helios Defense Solutions LLC
Collections specialist job in Washington, DC
Job DescriptionDescription:
HELIOS is seeking highly experienced Open Source CollectionSpecialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source CollectionSpecialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements:
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
$38k-54k yearly est. 26d ago
Open Source Collection Specialist
Assertive Professionals
Collections specialist job in Washington, DC
Assertive Professionals is seeking a Open Source CollectionSpecialist supporting our National Security customer in Washington, DC.
This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25.
This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance!
Responsibilities Include:
The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed.
The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes.
Required Experience and Qualifications:
Active TS/SCI
Degree from an accredited institution
With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience
With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience
Desired Experience and Qualifications:
Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration.
Six (6) years of prior experience performing Open Source Collection for tactical/operational support.
Intelligence Community (IC) experience
National Security Customer-specific intelligence analysis experience
Experience working with the National Security Customer's data sources
Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise
Knowledge of the overall organization's intelligence research, analysis, and production process.
Knowledge of multiple open source areas, including surface, deep, and dark web.
Knowledge of multiple collection techniques or approaches.
Knowledge of developing a collection plan and dissemination practices.
Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems.
*Click here to read more about how we protect your information
$38k-54k yearly est. 60d+ ago
Billing Coordinator
Talent Connect Now
Collections specialist job in Ashburn, VA
The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality.
Key Responsibilities
Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing.
Consolidate hours and generate weekly billing according to each client's schedule and contractual terms.
Prepare and issue invoices in collaboration with Operations and Accounting.
Track customer payments, credit notes, and necessary accounting adjustments.
Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams.
Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents.
Education & Experience
Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments.
Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems.
Preferred experience in technical services, construction, or data center industries.
Skills & Competencies
Strong attention to detail and excellent organizational skills.
Solid analytical skills and ability to reconcile data accurately.
Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas).
Working knowledge of QuickBooks Online and billing workflows.
Effective communication skills in English and Spanish, both written and verbal.
Professionalism, discretion, and the ability to handle confidential financial information.
Ability to manage multiple priorities and meet tight weekly billing deadlines.
$37k-55k yearly est. 48d ago
Collections Specialist
Panda Exteriors
Collections specialist job in Laurel, MD
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a CollectionsSpecialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and escalate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO and Paid Holidays
401(k)
Paid training
Clear growth paths and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company (Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
$30k-44k yearly est. Auto-Apply 38d ago
Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-Washington
Masego
Collections specialist job in Springfield, VA
Job Description
Language: Russian
_________________________________________________________________________________________________
Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work.
Description
We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team.
Minimum Required Qualifications:
3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
Preferred Qualifications:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
Clearance Requirement:
Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request
Salary Range: $122,800+ based on ability to meet or exceed stated requirements
About Masego
Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.
Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community.
Pay and Benefits
We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more!
Diversity
Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
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$28k-39k yearly est. 12d ago
Patient Accounts
Capital Area Pediatrics 4.1
Collections specialist job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
$27k-42k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Creative Financial Staffing 4.6
Collections specialist job in Landover, MD
About the Organization & Opportunity: • Our client is well-known within the food & beverage industry • Highly established organization that was founded in the 1990's • Current employees praise the work-life balance and opportunities for professional development and advancement
CollectionsSpecialist
Responsibilities:
• CollectionsSpecialist will be responsible for Business-to-Business Collections
• CollectionsSpecialist will make outbound collections calls
• CollectionsSpecialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.
• CollectionsSpecialist will utilize phone and email for collections, will use accounting system.
• CollectionsSpecialist will be trained on how to take a credit card payment.
• CollectionsSpecialist will utilize SX system. (Training will be provided.)
• CollectionsSpecialist will complete ad hoc task and projects, as requested.
Requirements:
• 1 - 2+ years of business-to-business (B2B) collections experience required.
o Prior experience collection on some type of distribution is a plus.
• Customer facing experience is a must
• Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email
• Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)
• Degree is a plus but NOT required.
• Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided.
Personality Fit:
• Bubbly and customer service oriented
• Diligent
• Stays on task
• Kind
• Outgoing
• Positive
• Confidence to approach a manager or sales rep to get something resolved related to AR/Collections.
• Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)
• Thrives in a fast paced/high volume environment
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INOCT2025
Discovery & CollectionSpecialist - Junior (1-3 Years experience)
TS/SCI REQUIRED
Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts.
Minimum Education/Work Experience:
Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS)
Knowledge of GEOINT tasking and collection processes and protocols
Knowledge of national, commercial, and airborne GEOINT sensors and capabilities
Knowledge of multi INT sources and capabilities
Ability to work independently or as part of a team to develop GEOINT collection strategies
Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches
Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration
HS diploma or GED
GIMS Certification
Desired Skills/Qualifications:
Experience as an adjudicator within GIMS
Experience as an imagery or geospatial analyst
Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS)
Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development
Ability to facilitate interagency collaboration
BA or BS degree preferred; MA or MS degree a plus
$29k-41k yearly est. Auto-Apply 60d+ ago
Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-Washington
Masego
Collections specialist job in Springfield, VA
Language: Russian
_________________________________________________________________________________________________
Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work.
Description
We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team.
Minimum Required Qualifications:
3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
Preferred Qualifications:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
Clearance Requirement:
Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request
Salary Range: $122,800+ based on ability to meet or exceed stated requirements
About Masego
Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.
Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community.
Pay and Benefits
We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more!
Diversity
Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
How much does a collections specialist earn in Alexandria, VA?
The average collections specialist in Alexandria, VA earns between $24,000 and $48,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.
Average collections specialist salary in Alexandria, VA
$34,000
What are the biggest employers of Collections Specialists in Alexandria, VA?
The biggest employers of Collections Specialists in Alexandria, VA are: