Collections specialist jobs in Aliso Viejo, CA - 325 jobs

Maintains responsibility for past due outstanding tuition balances. Manages the past due balance portfolio. Responsible for the assignment of accounts to the third party agencies. Responsibilities also include the active Perkins Loan program. Candidate must have strong customer service skills, along with the ability to multitask and work independently. Minimum Qualifications Bachelor's Degree form an accredited institution 1 year of experience working in a Student Accounts or Financial Aid Office 2 years of experience working in higher education Strong verbal, written communication and presentation skills. Excellent customer service skills Proficient in in Microsoft Office Experience with managing projects, tracking deliverables and following up on completion Ability to interact in a professional manner during stressful situations Ability to work effectively as a team player Ability to analyze, interpret data and make independent decisions Preferred Qualifications Strong working knowledge of computer systems and software applications. Experience with Banner, Cashnet and Cognos is desired Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.

Summary of Primary Functions Serves as a financial advocate for our members during times of hardship. Under established guidelines, this role is responsible for the compassionate and timely resolution of delinquent accounts. The primary goal is to balance the Credit Union's financial health with a "member-first" service approach, utilizing active listening and problem-solving to help members regain their financial footing. By providing expert guidance and tailored repayment solutions, this role ensures delinquency ratios remain within Board-established parameters while maintaining the highest levels of member service. Skills and Abilities High school graduate or equivalent, college education a plus. At least 4-6 years collection experience in a credit union or bank environment. Must be familiar with current bankruptcy laws. Advanced analytical and organizational skills. Exceptional member service and communication skills. Ability to manage multiple projects with minimal supervision. Advanced with Microsoft Windows and the Credit Union Core System, with an emphasis on spreadsheet analysis. Advanced knowledge of Fair Debt Collection, Bankruptcy, FCRA, SCRA, Real Estate Processes, Repossession and other applicable laws and regulations, and credit union policies and procedures. Duties and Responsibilities Consultative Member Support: Act as a primary point of contact for members experiencing financial difficulty. Conduct non-routine inbound and outbound outreach to understand the "why" behind a delinquency and offer empathetic, constructive solutions. Member-Centric Negotiations: Negotiate repayment plans that respect the member's current financial reality while meeting Credit Union goals. Handle the most complex inquiries by providing clear, transparent information and resolving discrepancies with a service-oriented mindset. Financial Wellness Advocacy: Evaluate member accounts to recommend the most helpful path forward, such as loan modifications, deferments, or extensions, ensuring the member feels supported rather than pressured. Advanced Skip Tracing & Recovery: Execute expert-level skip tracing techniques to locate members and collateral using specialized databases (e.g., LexisNexis and Google searches), social media research, and credit report analysis. Complex Negotiations: Manage non-routine inbound and outbound calls; negotiate creative repayment plans for high-balance or severely delinquent accounts, handling the most sensitive and complex member inquiries with professionalism and empathy. End-to-End Repossession Management: Evaluate auto loan accounts and impound notices to authorize repossession action. Direct and coordinate with third-party recovery agents, providing updated skip-trace data to facilitate collateral recovery. Auction & Disposition Oversight: Fully process repossessed vehicles for liquidation. This includes preparing legally mandated 'Notice of Intent' letters, coordinating vehicle transport, ensuring prep for sale, and managing the vehicle through the auction lifecycle. Real Estate & Regulatory Compliance: Manage delinquent Real Estate loans in strict accordance with HUD notification procedures, state regulations, and specific time limitations to mitigate Credit Union risk. Account Restructuring: Independently evaluate and prepare loan modifications, SKIPs. Reporting & Analytics: Maintain and analyze repossession tracking reports; assist management in compiling recovery statistics and trends to improve department efficiency. Strategic Recommendations: Evaluate account status to recommend the most effective recovery path (active collection vs. charge-off) for Managerial review. Other Duties: Perform additional recovery-related projects and duties as assigned by management. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Collector II- $25.53/hr to $30.00/hr Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. Monday through Friday 9:30 to 6:30 Must work one Saturday a month

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Job Title: Collections Specialist Experience Level: 2-5 years in law experience, 5+ years in professional services experience Salary Range: $90,000 - $105,000 Job Description: SourceProSearch is currently seeking a Collections Specialist for our West Coast locations, including Los Angeles, Santa Monica, Silicon Valley, and San Francisco. While San Francisco and Silicon Valley are high priority locations, we are open to candidates from any of the four locations. Requirements: Law experience is preferred but professional services experience is acceptable. For candidates with law experience, 2-5 years of experience is required. For candidates with professional services experience, 5+ years of experience is preferred. Experience in credit collections is most important. Experience with Accounts Receivable (A/R) is acceptable, but credit collections experience is a priority. No cash applications or Accounts Payable (AP) experience required. Systems Experience: Aderant or ARCS experience is preferred but not required. Mid-range Excel experience is ideal. If you meet these qualifications and are interested in joining our team, please apply with your updated resume. ****************************

The Logistics Administration Associate position is responsible for the incoming manual invoices from various carriers for Glovis's customer(HT), verifying invoices with backing documentation(such as the bill of lading, POD (Proof of Delivery) and email confirmation from ops, etc). Responsible for creating carrier's AP tracker file for AP upload file to post SAP. Invoice verification Verify manual inbound and outbound invoices to make sure billed rates meet guidelines as agreed on each of their specific contract Review supporting documentation such as bill of ladings and other submitted documentation to ensure accuracy on invoices Create AP tracker by collecting payable invoices(check duplicated invoices/verify correct code, description and matching total, etc) Submit (save) AP tracker to admin share drive and send same file by email to manager and specialist for posting data on SAP When required, communicate vendors for payment status and required necessary data for billing Ensure all charges are billed correctly including: A/R, A/P, Additional charges, etc. Combine passthrough AR invoice and backing documents and send to HT on time Submit all document and information related account if customer requires asap Manage and process the detention invoice and request approval in a timely manner Make sure to keep all records related to AR/AP for audit purpose Manage and report any accessories charge due to operation issues Manage all accounts in current without aging request billing summary within timely matter within 60 Prepare and generate all manual AR invoices that need to be send to HT Manage/update the vendor/customer code file Make sure to have all current accounts info for customers and vendors Creating reports (LTL, BX, Ocean, ST and WH summary for month-end preparation) Audit the accounting file for dedicated program carriers Prepare, review, and audit all data entry (rates, GL code, Freight code, etc.) for month-end closing Stand by for any inquiry from manager for verifying account data just in case for month-end closing Assisting manager and team members on any projects as needed

Collections Specialist - Auto Finance Lobel Financial is hiring a Collections Specialist to join our growing auto finance collections team. This role is ideal for candidates with experience in collections, customer service, call center environments, or loan servicing who thrive in a fast-paced, goal-driven workplace. Join one of the top 20 auto finance companies in the U.S. and enjoy competitive pay, strong benefits, work-life balance, and long-term career growth opportunities. Job Summary The Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, payment commitments, or repayment plans. This position combines customer service, negotiation, and compliance-focused collections work while ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and comfortable handling high-volume inbound and outbound calls while meeting performance goals. Key Responsibilities * Make inbound and outbound collection calls regarding delinquent auto loan accounts * Communicate with customers via phone, email, and written correspondence * Secure payments, payment promises, or establish repayment plans * Provide professional and empathetic customer service in a collection's environment * Review, process, and document account adjustments and updates * Resolve payment discrepancies, disputes, and short payments * Maintain accurate records of all customer interactions and collection activity * Follow all state and federal debt collection laws (FDCPA) and company policies * Manage an assigned portfolio of customer accounts * Meet or exceed individual and team collections performance metrics * Escalate accounts to supervisors or management when appropriate * Perform additional duties as assigned Qualifications & Skills * High school diploma or equivalent * Previous experience in collections, customer service, call center, loan servicing, or sales preferred but we will teach the right candidate * Strong verbal and written communication skills * Excellent time management and multitasking abilities * Strong attention to detail and documentation accuracy * Ability to negotiate and problem-solve effectively * Computer proficiency, including Microsoft Office and account management systems * Ability to work in a fast-paced, metric-driven collections department * Ability to listen, speak, and enter data simultaneously * Bilingual English/Spanish preferred (may be required based on business needs) Pay & Benefits * Competitive hourly pay: $21 - $25/hour * 401(k) with company match * Medical, dental, and vision insurance * Optional life insurance * Paid holidays * Paid vacation and sick time * Opportunities for internal promotion and career advancement About Lobel Financial Lobel Financial is a nationwide auto finance company specializing in the servicing of prime and sub-prime auto loans. Headquartered in Southern California, Lobel is known for its stable work environment, positive culture, and employee development opportunities. Lobel Financial is an Equal Opportunity Employer.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.

[Tasks and Responsibilities] Responsibilities include, but are not limited to: Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. WHAT MAKES YOU A GAMECHANGER [Qualifications]: 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures Must Have Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections. Technical Skills: Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Basic understanding of billing processes, AR principles, and credit and collections procedures. Communication Skills: Effective phone and email communication skills to correspond professionally with customers and internal teams. Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers. Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations. Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions. Nice to Have: Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries. Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage. Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues. PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives. Languages: Proficiency in multiple languages, especially if dealing with international customers.

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members

Are you seeking a promising career in a growing organization? Check out this position. Are you a creative solution seeker? Do you have experience with helping people through financial challenges in a warm, caring, friendly manner? We want to speak with you - we are looking for Service Superstars to join our Team! The Collector 1 role consistently demonstrates a high degree of empathy and an ability to offer resolutions for Members in challenging financial circumstances. Essential Functions and Responsibilities Service Personally, provides exceptional Member service; uses Service Standards in every work-related interaction. Actively participates in meeting the goals of the department and the Credit Union. Provides excellent service by using a positive and professional tone to assists callers and team members accurately, thoroughly and as efficiently as possible while maintaining consistent and friendly service. Ensures that a smile can be heard on each call. Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously, with the ability to give unexpected status in any of the areas of responsibility. Daily Responsibilities Answers inbound calls to help support our members and internal Team Members resolve issues relating to collections. Effectively communicates with members and team members through multiple communication channels, including phone, email, secured messaging, chat, and text messaging. Proactively places outbound calls to members and exhibits strong negotiation skills to secure payment arrangements to collect on delinquent loans or negative shares. Documents contact and communication with members in the Credit Union's core operating systems, Akcelerant and/or Symitar. Negotiates payment arrangements or recommends solutions that will assist members in bringing their past-due balances current and resolves issues related to delinquency. Follows up and monitors delinquent loans and negative shares for broken promises to pay. Manages complex queues from early to ongoing delinquency, legal assignment, repossession, bankruptcies, and collateral in active recovery accounts. Negotiates settlement offers for all consumer shares and loans. Collaborates with the ACH/EFT Services Department to resolve unresolved electronic transactions (ACH exceptions). Analyzes consumer credit reports and offers recommendations that encourage favorable financial outcomes. Provide backup as needed in posting transfers and checks. Processes loan extensions independently, within authorized limits, based on budgeting and the account's history. Assigns accounts for field chase, repossession, legal, and skip agents and updates Akcelerant and Symitar with results. Processes loan modifications independently within authorized limits. Recommend collateral repossessions on consumer loans and prepares required documentation for final approval. Analyze vehicle collateral fair market value. Provides Call Center overflow coverage. Conducts thorough share or membership review to determine reopening or reinstatement of services, including but not limited to savings, checking, courtesy pay, and digital services. Performs targeted skip tracing; searches free websites, loan applications, signature cards, etc., to locate delinquent members. Benefits Include: (not a complete list) Wellbeing Weekly pay 401K Retirement Savings Plan with company match Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays Paid sick leave Company-provided life insurance at twice your annual salary Financial Education Programs DoorDash DashPass Health Medical, Dental, and Vision Insurance for part-time and full-time employees Modern Health Care.com subscription Teladoc Career Development Career development opportunities Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Pay range: Minimum: $24.44/hour| Midpoint: $30.55/hour | Maximum: $36.66/hour

Love dogs? Crazy about cats? We are looking for an energetic, hard-working Accounts Receivable/Inventory Coordinator candidate. Reporting to the Director or Accounting, the candidate will have strong communication, customer service and organizational skills. Proficiency with Microsoft Office applications is expected; familiarity with Quickbooks and additional software programs is valued. Key Responsibilities Accounts Receivable Invoicing, prepare monthly statements. Process payments in Quickbooks and deposit into bank. Vendor Relationships: vendor website and relationship maintenance with: Amazon, FedEx, Staples and On Trac General Accounting support to include: document scanning, invoice entry support, helping to maintain and keep accounting forms current (i.e. T&E, Credit Cards), miscellaneous other tasks Accounts Payable Review invoices for appropriate documentation and approval prior to payment Process 3 way PO, matching invoices, purchase orders and receivers Process check requests Match invoices to checks, obtain all signatures and distribute checks accordingly Respond to Vendor Inquiries Reconcile vendor statements, research and correct discrepancies Miscellaneous Sort and distribute incoming mail Assist in Month end Closing Maintain files and documentation thoroughly and accurately Assist with other projects as needed Qualifications Working experience as accounts receivable clerk, accounts payable clerk or accountant Good understanding of basic accounting principles, fair credit practices and collection regulations Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers Hands-on experience in operating spreadsheets and accounting software (Quickbooks software) - Proficiency in English and in MS Excel Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations nationwide and within Petco, with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************

KPG is looking for a Collections Specialist for our client in Redlands, CA.. Compensation: $19-$21 per hour Schedule: On-Site Monday-Friday, 9:00 AM - 6:00 PM Key Responsibilities Manage collections and accounts receivable functions Post payments from customers and insurance carriers into the system Update payment records to keep accounts accurate and current Review and input data from EOBs (explanation of benefits) Assist with general AP/AR responsibilities as needed Provide additional support to accounting as assigned Qualifications 1-2 years of AR or collections experience required Knowledge of EOBs and medical terminology preferred Strong Microsoft Office skills, with emphasis on Excel High attention to detail and accuracy in data entry Previous data entry experience a plus KPG123

Job DescriptionDescription: Environmental Remedies is a growing asbestos abatement firm servicing San Diego County, Riverside County, and the San Francisco Bay areas. The firm is looking to fill a full-time Office Administrator/Collections Specialist position. This position requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Duties & Responsibilities: Contact individuals and businesses to collect outstanding debts Generate and send monthly statements for contractor accounts Communicates with project managers and logistics personnel to expedite invoicing and collection efforts Process and issue invoices and completion letters Negotiate payment arrangements and settlements with debtors Maintain accurate and up-to-date records of all collection activities; prepare collection status reports twice a month for management Follow company policies and procedures regarding debt collection Provide excellent customer service while handling sensitive financial matters Understand financial concepts such as debits, credits, and accounts payable Monitor and collect accounts receivable payments Ensures operation of office equipment by calling for repairs and maintaining needed equipment inventories Assists clients, vendors, and visitors with general questions such as whom to contact, office hours, office locations and directions, and any other routine information requested. Writes/prints manifests and assembles required project documentation in accordance with company procedures; assists Project Coordinators with creating and processing job files. Researches and provides relevant project related information to project managers, customers, accounting team, and management, as needed Orders and maintains necessary levels of office supplies Answer general office calls and distribute to the appropriate personnel Assist with all compliance upkeep and filing Contributes to team effort by accomplishing related tasks as needed Requirements: Qualifications and Experience:The requirements listed below are representative of the knowledge, skill, and/or ability required: 2+ years experience as receptionist/administrative assistant in an office environment required 2+ years of collections experience Availability to work 40-45 hours/week Quickbooks experience preferred Salesforce experience preferred Excellent communication and interpersonal skills, including the ability to maintain effective working relationships and communicate verbally and in writing in a professional, courteous manner with clients, team members, and other business contacts, required Ability to operate standard office equipment such as fax machine, copiers, scanners, phones and computer Demonstrated proficiency MS Office products required Demonstrated ability to communicate in writing and have excellent grammar; spelling and proofreading skills, required Ability to pay close attention to detail and be highly organized and accurate, and use good judgment, required Demonstrated to maintain regular attendance and punctuality, and maintain a professional appearance, required Must possess a friendly, polite and professional demeanor at all times Bilingual in Spanish is a plus, but not required Education: High school graduate or GED equivalent required; advanced education preferred

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance WHAT MAKES ADVANTAGE A GREAT PLACE FOR MEDICAL COLLECTIONS SPECIALIST TO WORK: Efficient processes that have been time-tested Dynamic department with experienced and supportive leadership Amenitiesour CEO has been quoted saying I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshmentsa place that everyone wants to come to each day. REQUIRED/PREFERRED QUALIFICATIONS: Minimum 2 years Collections experience (Required) Ability to work an 8-hour shift Monday-Friday (Required) High school diploma or equivalent (Required) Experience in the Ambulance industry (Preferred) RESPONSIBILITIES: Review ePCR and attachments for patient information Input patient information accurately into the billing system Communicate with co-workers and supervisor regarding issues Contact patients and insurance companies Collections including but not limited to patient, client, and insurance Follow up on claims not paid timely Knowledge of appeals and denials Work EOB denials or no pay's correctly and promptly Must be able to apply common sense to understanding instructions, assignments, and tasks Working knowledge of Medicare, Medicaid, Managed care, and Commercial insurances Working Knowledge of HIPAA and compliance COLLECTIONS SPECIALIST SKILLS: Proven work experience as a Collections Specialist Proficiency with computers including use of the internet, cloud based platforms and Microsoft Office Suite Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize daily changing tasks Customer service attitude Attention to detail BENEFITS: Employee Assistance Program Health insurance Vision insurance 401(k) Paid time off Looking for something better? Join our team*! Apply to this job with your resume to be considered for this position. * Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements. It is our policy to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, veteran status or physical handicap.

Job Description The Collector serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution. Work Hours: 8 am- 4:30 pm Qualifications: - One year of previous hospital business experience, or equivalent required or strong background in customer service. - Basic experience with insurance plans, hospital reimbursement methodology, and/or ICD10 and CPT coding. Pay Rate: $19-29/HR Submit resume to *************************************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This position will perform collections and medical billing for various regional and national payers, including Federal, State, Third Party (HMO, PPO, IPA, TPA Indemnity) and Patient Billing. Qualified candidates must be able to (1) Review accounts for billing accuracy in order to maximize reimbursement. (2) Persuasive and tenacious follow-up on claims status (3) Appeal, and re-bill or forward claims for recalculation and / or adjudication as necessary. Must possess detail knowledge of all medical benefit levels and a have a thorough understanding of Federal, State, and PPO, HMO, and Indemnity Plans structure. Must meet or exceed the standard level of performance on assigned accounts. Duties: Data entry, correct insurance assignment to patient accounts, insurance eligibility verification. Review/update demographics and patient information for accuracy. Investigate all denied services to determine the reason for the service denial, appeal, if appropriate. Review and work various reports including aging, adjustments and credit balances. Comply with Federal and State legislation pertaining to all billing related matters. Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Working knowledge of appropriate coding systems; CPT, ICD-9 and HCPCS, coverage; LCD/NCD and reimbursement associated with such codes. Proficient in Microsoft Outlook, Excel, Word, the Inter and Intranet and other programs/software as necessary. Working knowledge and hands-on experience of medical billing and reimbursement. Problem solving skills, using good judgment, attention to detail and follow-through are a must. Excellent customer service skills; excellent verbal and written communication skills. Ability to prioritize work, multi-task and time management skills. Education: High School Diploma and a minimum of two years related experience or a Bachelor's degree from a four-year college or university; or equivalent combination of education and experience. Additional Information For more information, please contact Kumar Gaurav

Details: The Accounts Receivable Specialist performs their duties to ensure optimal cash flow, the mitigation of bad debt and the integrity of receivables in his or her assigned credit portfolio(s). This position also maintains collaborative working relationships with customers, internal and external, to create a positive customer experience and to improve Order-to-Cash efficiencies. Details: Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts. Perform daily cash management duties, including reviewing all customer deposits (physical checks & bank ACHs) and remittances, then applying/ posting receipts to the accounts receivable sub-ledger. Process credit card payments/ prepare bank deposits. Maintain accurate accounts receivable records to ensure aging is up to date, credits and payments are applied, uncollectible amounts are referred to collections or submitted for write-off, and miscellaneous payment residuals are reconciled and cleared. Research and resolve all payment discrepancies. Communicate discrepancies to clients, management team, identify slow paying customers & work with collections and sales team. Contact clients via telephone, email and mail. Ensure statements are up to date and correct remittances are received and applied. Work with billing team to update customer contact details as required/ necessary. Continuous evaluation of current policies and recommendations for process improvements. Support other Accounts Receivable team members (collections and billing) as needed. Continuously evaluate policies. All other duties as required. Skills: Strong organizational, time management, attention to detail and follow-up skills. Excellent verbal and written communication skills. Understanding of basic principles of finance, accounting and bookkeeping. Ability to work with a high volume of data across multiple companies. Education/ Training: At least 3 years of commercial (B2B) collections, cash application, customer account, payment and billing reconciliations experience in a corporate Accounts Receivable environment. Proficient with MS Office applications, especially MS Excel. Proficient with mainstream ERP software programs. MS Dynamics is preferred. Experience: 3-4 Years of Accounts Receivable experience including commercial (B2B) collections, cash application, customer account, payment and billing reconciliations in a Corporate Accounts Receivable environment. Pay: $25 - $27/hr

Full-time | $50,000 -$60,000 | Irwindale, CA Japanese English Bilingual --------------------------------------------------------- About Us We are a growing distributor of popular and affordable Japanese cosmetics and lifestyle products, serving retail partners across the United States. We take pride in reliable operations, high-quality products, and a supportive team environment that values accuracy, cooperation, and long-term stability. About the Role We are seeking a detail-oriented Invoice Specialist to handle routine invoicing and billing-related tasks. This position focuses on the accurate creation, processing, and management of invoices, working closely with sales, logistics, and accounting teams to ensure timely and correct billing. Key Responsibilities Create and issue invoices based on sales orders, delivery records, and contractual terms Verify pricing, quantities, taxes, and shipping details to ensure invoice accuracy Process invoice revisions, corrections, and credit memos as needed Support routine follow-ups related to billing documentation Perform data entry and update invoicing information in internal systems Prepare invoicing-related reports for internal use Qualifications Bilingual in Japanese & English (Chinese a plus) Experience in invoicing, billing, or administrative accounting preferred Basic knowledge of AR or accounting processes is a plus! Proficiency in Microsoft Office (Excel, Word, etc.) Must be authorized to work in the U.S. Work Hours Irwindale, CA 91706 (in-person) Mon-Thu: 9:00 AM - 6:00 PM Fri: 10:00 AM 6:00 PM Compensation $50 - 60K/year after probation * Compensation will be determined based on experience and qualifications. Benefits (after 3-month probation) Bonus Health, dental, vision, and life insurance Paid time off (PTO) and sick leave

Collector - (10029447) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary:To efficiently and collectively collect reimbursement for professional services rendered. The Collector is in charge of monitoring and processing accounts that are both straightforward or may need further research in order to bring resolution. The Collector will work with minimal supervision from management to ensure the integrity of the work performed. The Collector works in a team environment to fulfill the mission and goals of the Division. As a successful candidate, you will: Follow-up all assigned accounts from within billing and accounts receivable system in accordance with pre-established goals. Initiates proactive measures that result in account resolution, including written and verbal claims, follow-up actions and first and second level appeals. Ensures all conditions for payment receipt have been satisfied, which includes; but not limited to :Accurate charges Patient insurance eligibility Accurate financial class Patient benefit coverage Authorization/certification/TAR information Patient responsibilities Claims address CPT coding, as applicable ICD-9 coding, as applicable Responds timely and accurately to all incoming related correspondence and inquiries from payers, patients and other authorized parties. Reports any trends in incoming correspondence to managers for appropriate follow-up. Interacts with co-workers and other representatives to obtain required information on a timely basis. Initiates contact with patient's as necessary. Initiates recommendations and actions for resolving patient accounts. Evaluates accounts to determine any adjustments or charge corrections required. Qualifications Your qualifications should include:High school diploma or equivalent. Minimum three (3) to five (5) years experience performing medical functions. Minimum experience including corresponding with patients and insurance companies in resolving patient accounts. Extensive knowledge of insurance carrier procedures. Experience with reading Explanation of Benefits (EOB) statements. Proven ability to handle multiple conflicting tasks. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. Primary Location: United States-California-IrwindaleJob: Billing & CodingWork Force Type: HybridShift: DaysJob Posting: Sep 23, 2025Minimum Hourly Rate ($): 22. 067364Maximum Hourly Rate ($): 31. 114984