Collections specialist jobs in Buffalo, NY - 57 jobs

Experienced Debt Collector Job Type: Full-Time Shift: Day Shift FLSA Status: Non-Exempt Equal Employment Opportunity DRB, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law. About DRB, LLC DRB, LLC is a New York-based third-party collection agency dedicated to maximizing recovery of distressed assets for our clients. We focus on creating urgency around asset recovery while professionally negotiating payments in full, settlements, or structured payment plans with consumers. At DRB, performance, professionalism, and compliance are the foundation of our success. Position Overview DRB is seeking experienced Collection Specialists to join our on-site team in Buffalo, NY. This role is ideal for driven professionals with a strong background in debt collection who excel at consumer engagement, negotiation, and skip tracing. If you thrive in a fast-paced, performance-based environment and consistently meet or exceed goals, we want to hear from you. Salary Range: $33,280 - $80,000 annually (based on experience and performance) Key Responsibilities Utilize skip tracing tools and strategies to locate consumers Communicate professionally and persuasively to negotiate repayment solutions Maintain accurate documentation and records in company systems Handle difficult conversations with empathy and professionalism Ensure compliance with all federal, state, and company collection regulations Manage workload efficiently while meeting or exceeding performance goals Maintain strong attendance and punctuality What We Offer Competitive starting pay of $20/hour or higher, based on experience Uncapped earning potential through performance-based bonuses Paid training to support your success Comprehensive medical, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) Engaging work environment with monthly contests and team incentives No weekend shifts for a healthy work-life balance Consistent monthly account flow and steady new placements Why DRB? At DRB, we reward performance, value industry expertise, and provide opportunities for career and income growth. Join a team that supports success and celebrates achievement-experience the DRB LIFE. Apply Today Take the next step in your collections career with DRB, LLC. We proudly welcome applicants from all backgrounds to apply.

Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Open Role: An exciting opportunity has arisen for Customer Service working w/Graphics and Artwork which entails: *Assist B2B customers via phone and email while building long term business relationships *Resolve artwork issues *Enter, verify, and process orders *Assure orders ship on time and deadlines are met Qualifications The Candidate: The successful candidate will have: *Previous customer service experience in office setting *Experience with Adobe Illustrator and Photoshop *Experience with Vector artwork *Strong attention to detail is required *The ability to work in fast-paced, deadline-oriented environment is necessary *Sales experience that can assist in building customer relationships is a plus Additional Information What Can We Offer You? At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.

is an on-call position with a guaranteed 3-hour "show up" time.**** Job Purpose As a Vertical Asset Recovery Specialist (VARS) you will be responsible for performing specialized tasks at heights, including inspection, maintenance, repairs, cleaning, and restacking of palletized goods. Safety will be at a premium, and you will employ strict protocols and use protective gear. Duties and Responsibilities • Use of safety equipment to climb to heights that may exceed 60' within an industrial racking system. • Inspection and assessment of situations, such as stalled shuttles, broken or toppled pallets, or other items such as technology devices installed above or within the structure. • Troubleshooting shuttles and performing procedures to recover shuttles when stalled or derailed, or removing shuttles for service when required. • Restacking goods from capsized pallets and recovering damaged goods. • Cleaning up damaged goods. • Use hand or power tools as needed to make repairs or perform maintenance on shuttles or racking. • Utilize lifts and build scaffolding or work platforms as needed to perform assigned tasks. • All other duties as assigned. Qualifications • High School Diploma or GED • Two to Three (2-3) years of climbing warehouse experience. • Strong verbal communication skills. • Basic math skills. • Previous Forklift, Boom Lift or Scissor Lift Certification preferred. • IRATA or OSHA certifications in working at heights. Safety Requirements • Must wear steel toed boots/shoes, safety vest and harness and fall protection equipment. Physical Requirements • Must be able to lift up to 50 lbs. • High physical fitness and dexterity. On Call

Key Responsibilities: + Monitor and manage overdue accounts to ensure timely collection of payments. + Contact customers via phone, email, and written correspondence regarding outstanding balances. + Negotiate payment arrangements and settlements in accordance with company guidelines. + Investigate and resolve discrepancies or disputes on customer accounts. + Maintain accurate records of collection activities and customer interactions in the system. + Prepare and analyze aging reports and provide regular updates to management. + Collaborate with internal teams (billing, sales, customer service) to resolve issues impacting collections. + Ensure compliance with all applicable laws and regulations related to debt collection. Requirements Skills: + Strong communication and negotiation skills. + Ability to handle difficult conversations professionally. + Proficient in Microsoft Office Suite and ERP/accounting systems (e.g., SAP, Oracle, QuickBooks). + Detail-oriented with strong organizational and time management skills. Other: + Knowledge of collection laws and regulations (FDCPA, etc.). + Ability to work independently and as part of a team. Preferred Attributes: + Customer-focused approach with problem-solving mindset. + Ability to thrive in a fast-paced environment and meet deadlines. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site! Benefits of working at Woodmark of NY: Full Benefits Package - Medical, Dental, Vision, Life 401(k) with company match Recognition Program with points to redeem for prizes and gift cards Competitive Pay Weekly Paycheck Solid Team Atmosphere Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm Join Our Team Are you ready for a rewarding career? Join a company that cares for you, too. Employee Perks! Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes! Responsibilities Accounts Receivable Review Specialist Responsibilities: Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations. Review outstanding private, Medicaid pending and third party balances per AR Aging. Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews. Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up Maintain the current status of accounts sent to collection agency and attorneys once escalated. Coordinate accounts identified for write off or adjustment and obtain approvals. Assist with daily mail as needed for AR team. Qualifications Accounts Receivable Review Specialist Qualifications: High School Diploma or equivalent required 1+ years experience in private collections preferred Highly organized High attention to detail Ability to meet deadlines, multi-task and prioritize Ability to handle confidential information with professional discretion Exceptional communication skills both verbal and written including negotiation skills Ability to provide professional customer service by both phone and email EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store. Apply to join New Era's team! The Associate, A/R & Returns plays a critical role in ensuring operational efficiency by managing and resolving issues related to returned items or transactions. This position serves as a key liaison between departments, identifying root causes, coordinating timely resolutions, and driving process improvements to reduce future returns. Responsibilities Review incoming returns and refusals to identify underlying issues Monitor all incoming requests from numerous Department email groups and take appropriate action Process approved return requests into ERP system and creates corresponding customer facing documents as well as inbound delivery documents Create appropriate number of call tags for approved return requests Communicate product return information to New Era customers, sales representatives and other pertinent New Era team members Communicate reason for return with quality for disposition of product of the return ensuring vendors are charged back Communicate with the design team of a Spec error Manage incoming requests from Distribution Center and Manufacturing facility regarding refused shipments to coordinate entering return request into ERP system as well as inbound delivery documents Identify the refusal reason and notify the appropriate parties for action to be taken Manage incoming requests from our Distribution Center and Manufacturing facility regarding returns which require changes to match units physically received (changes require intense verification) Manage incoming requests to move the product from one customer location to another, this is to support external and internal issues. This includes but is not limited to obtaining proof of delivery and organizing issuing credit and new invoice documents to customer. Process all subsequent inquiries related to return activity from internal stakeholders, and external customers as well as New Distribution and Manufacturing facilities Obtain and organize all required documentation for Post Season pre shipment agreements Enter credit memo request documents into ERP system from internal New Era Zendesk tools Process, print, and apply credit / debit memos in Accounts Receivable and communicate customer facing memos and invoice documents to New Era customers as required Close out pending return / credit requests as necessary Maintain Returns in internal Sharepoint archive system Assist with the integration of the new warehouse and return process Keeps all sensitive matters confidential Other duties as assigned Knowledge, Skills and Abilities Strong team player with demonstrated problem-solving skills Ability to understand the impact of master data throughout the organization and how changes can affect other functions Strong organizational awareness skills and cross functional interdependencies Understand the intricacies of New Era's Order to Cash flow process and ERP system Establish collaborative working relationships and actively develop them to effectively accomplish work objectives Detail-oriented, proactive, and skilled in cross-functional communication Strong verbal, written and organizational skills Proficient in MS Office - Word, Excel, PowerPoint and Outlook Ability to manage multiple priorities in a fast-paced environment Education and Experience Associates Degree in Business Administration preferred; relevant job experience in lieu of degree will be considered Zero (0) to one (1) years of experience with an ERP system SAP experience preferred Travel Requirement The location for this position is 100% on-site in Buffalo, NY 0-5% domestic and/or global The salary range for this posted position is $40,000 - $48,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. New Era Cap, LLC's casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth. As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer! #LI-Onsite #LIOnsite #LI Onsite

Full-time Description We are looking for full-time Billing Associates to join our team at the Medical Health Associates of WNY (MHA). MHA is the largest pediatric group practice in Western New York, and our Billing Associates support customer satisfaction and business activities by performing a full spectrum of revenue cycle activities. Duties and Responsibilities: Claims Processing: Accurately process medical claims for submission to insurance companies, ensuring compliance with industry standards and regulations. Verify patient information, insurance coverage, and eligibility prior to claim submission. Review and analyze claim data to identify errors, discrepancies, or missing information. Resolve any issues or discrepancies with claims, working closely with insurance companies, healthcare providers, and patients to obtain necessary information. Payment Posting: Post payments received from insurance companies, patients, and third-party payers accurately and in a timely manner. Identify and reconcile any discrepancies between payment amounts, insurance contracts, and billed charges. Research and resolve payment posting issues, including denied or rejected payments, and take appropriate action to rectify errors. Rejection and Denial Management: Investigate and analyze claim rejections and denials to identify root causes and trends. Collaborate with the billing team, healthcare providers, and insurance. companies to appeal denied claims and resolve outstanding issues. Develop strategies to minimize claim rejections and denials by addressing common issues and improving billing processes. Medical Billing Reports: Compile and generate comprehensive medical billing reports on a regular basis for administration, including key performance indicators (KPIs), revenue analysis, and claim status summaries. Present findings and recommendations to management, highlighting areas of concern or improvement. Assists with patient and insurance refunds as needed. Prepares electronic files to notify patients of past due balances. Interfaces directly with insurance companies as necessary to rectify problems. Interfaces directly with MEDENT support to rectify problems. Interfaces with Health Tec and Divisions to rectify problems. Prepares deposits for manager review. Prepares billing and collection reports for manager review. Attends mandatory training and compliance sessions, e.g., Compliance and HIPAA. Maintains harmony and a cooperative relationship among fellow staff members by communicating information; responding to requests; building rapport; participating in team problem-solving methods. Other duties may be assigned. All the duties and standards of this position will be performed according to established policies, procedures and guidelines within the department and the facility. Requirements Work Experience and Skill Requirements: · Minimum two years of experience in outpatient medical office billing required. · Excellent interpersonal and communication skills required. · Experience with MEDENT required. · Proven “team player” experience required. · Experience with managed care and capitation insurance products preferred. · Experience in dedicated customer service activities preferred. · Microsoft Office skills proficiency required. · Ability to multi-task, handle multiple projects and meet timelines. Education: · High school education required. · Associates degree or medical billing certificate preferred. Compensation: · The range of pay for this position is $20 - $24 per hour. · Compensation will be reflective of education, experience, credentialing, and licensure. * Possibility of hybrid work after the completion of training. Physical Requirements: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Up to six hours of continuous sitting, talking on the telephone, standing and walking in a medical office environment. · Requires ability to perform extensive amount of repetitive keyboarding. · Must be able to bend, stoop, and lift up to 15 pounds. · Requires working with electronic components of computer and other systems. Salary Description $20 - $24

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary COME JOIN OUR MONEY MAKING TEAM!!ATTENDANCE BONUS!! CONTESTS!! We are looking for Collection Representatives that are self-motivated and ambitious individuals in the Buffalo/Kenmore area. We are seeking hard working motivated candidates that are serious about a lucrative career in Collections. This field is a customer service based business, so personality is key. Every employee hits or exceeds their goal every month. PAY: Collectors - $16.50-$19.00 per hour (payroll is weekly) *starting pay and based off experience HOURS: M-FRI 9am-5pm BONUS: ample opportunities to hit AND exceed monthly goals; details discussed upon hire INCENTIVES: $150.00 monthly attendance incentive (detailed upon hire) CONTESTS: monthly contests and raffles Responsibilities: COLLECTOR POSITION: Collect delinquent accounts Contact assigned customers. Maintain excellent customer service Research and resolve debts taken by customers Resolve discrepancies Apply customer payments Experience is REQUIRED for the Collector position. Reliable transportation A MUST. Knowledge of Collections Max and IDI a plus. Contact Nicole at ************ Lakefront Mediation LLC Elmwood Avenue Buffalo, NY 14217

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: * Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. * Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. * Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Collect payments Maintain accurate documentation of account status and collection efforts The willingness and ability to provide seconds if needed Qualifications Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with computer databases Ability to work well under pressure Excellent communication and negotiation skills

Job Description Primary Objective: The AR/AP Specialist is responsible for supporting the company's financial operations through accurate and timely processing of accounting transactions, account reconciliations, and financial reporting. This role bridges various accounting functions, including general ledger, accounts payable, accounts receivable. The ideal candidate is detail-oriented, adaptable, and skilled at working across teams to maintain strong financial controls and reporting integrity. Key Responsibilities: Invoice processing, payment application, and resolving discrepancies. Managing Accounts Payable inbox and entering vendor invoices. Posting receipts and deposits into accounting system. Manage customer and vendor relationships. Daily assistance to management and sales team. Monitor aging reports and follow up on outstanding customers' balances and vendor issues. Deposit checks. Ensure all transactions are properly documented and recorded in compliance with company policies. Any additional tasks that are required by the leadership team. Qualifications and Skills: Associate's degree in accounting, Business Administration, or related field or 5 years' experience in bookkeeping or AR/AP in lieu of a degree. Strong analytical, organizational, and time management skills. Solid understanding of accounting principles and financial processes. Proficient in Microsoft Office Suite and excellent with Excel. Familiar with accounting systems (e.g. QuickBooks, NetSuite, SAP and Oracle) Excellent interpersonal, problem-solving, and organizational skills Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. 401(k) plan with company match. Professional development and training opportunities. Physical Requirements: The physical requirements of the job in an office environment, including, but not limited to the following: Prolonged sitting while operating computer and office equipment, occasional walking, minimal lifting and reaching.

Zenner & Ritter, a trusted name in home services for over 90 years, is seeking a Payroll and AR Specialist to join our accounting team in Buffalo, NY. This full-time role offers you the chance to apply your expertise in payroll and accounts receivable while working in a supportive and collaborative environment. If you're ready to take the next step in your career, apply today and become an essential part of our growing team! GREAT PAY We offer our Payroll and AR Specialist a competitive wage of $22-$24 per hour EXCELLENT BENEFITS Health, dental, and vision Paid time off (PTO) 401(k) with a company match Life insurance Bonus structure Employee Assistance Program (EAP) Growth opportunities Short- and long-term disability Company parties Company phone and uniforms YOUR NEW ROLE AS OUR PAYROLL AND AR SPECIALIST The position with our accounting team is full-time with flexible hours available from 7 AM to 4 PM or 8 AM to 5 PM, Monday through Friday. In this role, you'll process payroll, manage accounts receivable, and perform reconciliations with accuracy and confidentiality. Your day will involve reviewing data, resolving discrepancies, and ensuring smooth financial operations that keep our business moving forward. REQUIREMENTS 2+ years of experience in payroll and accounts receivable Ability to maintain a high level of confidentiality Excellent computer and communication skills High attention to detail Proficiency with QuickBooks and Excel is preferred. ABOUT OUR COMPANY With over 90 years of experience, we are a trusted name in home services, and we're expanding! As the largest residential heating and cooling company in Western NY, we are now offering plumbing, electrical, energy, and green technology services. We have opportunities in management, accounting, sales, customer service, and technical roles. Enjoy flexible scheduling, great benefits, and a focus on career development. Join Zenner & Ritter and grow your career with us! Join the team at Zenner & Ritter and take the next step in your career! Our initial application process is quick, easy, and mobile-friendly. Apply now and start building your future with us today!

Job Description The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations. Responsibilities: Treat all customers with dignity and respect. Manage a portfolio of assigned accounts to successful resolution. Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed. Be available to clients and agents, which may include nights and weekends. Investigate historical data for each debt or bill. Find and contact customers to inquire about overdue payments. Perform skip tracing to locate customers who have moved or lost contact with the original creditor. Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed. Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources. Take proactive actions to encourage timely debt payments. Process payments and refunds. Complete client and agent invoicing. Update account status records and recovery efforts. Report on collection activity and accounts receivable status. Document all recovery and collection efforts in compliance with agency standards. Support colleagues by sharing knowledge and fostering continuous learning. Foster a team-oriented environment to ensure collective success. Maintain professional relationships with clients, providing updates and pricing schedules as needed. Stay familiar with client work standards, expectations, and fee schedules. Retain a working knowledge of recovery laws and debt collection codes. Qualifications: High School Diploma or Associate's Degree required. 3-5 years of experience in collections or account recovery. IACC Certified Commercial Collector preferred. Preferred Skills: Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance. Strong computer skills and familiarity with smartphones, tablets, and other technology. Knowledge of proprietary recovery software and skip-tracing tools. Excellent communication, organizational, and multitasking abilities. Perks and Benefits Include: Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance. Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family. Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future. Work-Life Balance: Paid time off (PTO) and holiday schedules. Professional Development: Opportunities for career growth, training, and continuous learning to support your development. Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation. Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges. Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance. Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.

is an on-call position with a guaranteed 3-hour "show up" time.**** Job Purpose As a Vertical Asset Recovery Specialist (VARS) you will be responsible for performing specialized tasks at heights, including inspection, maintenance, repairs, cleaning, and restacking of palletized goods. Safety will be at a premium, and you will employ strict protocols and use protective gear. Duties and Responsibilities • Use of safety equipment to climb to heights that may exceed 60' within an industrial racking system. • Inspection and assessment of situations, such as stalled shuttles, broken or toppled pallets, or other items such as technology devices installed above or within the structure. • Troubleshooting shuttles and performing procedures to recover shuttles when stalled or derailed, or removing shuttles for service when required. • Restacking goods from capsized pallets and recovering damaged goods. • Cleaning up damaged goods. • Use hand or power tools as needed to make repairs or perform maintenance on shuttles or racking. • Utilize lifts and build scaffolding or work platforms as needed to perform assigned tasks. • All other duties as assigned. Qualifications • High School Diploma or GED • Two to Three (2-3) years of climbing warehouse experience. • Strong verbal communication skills. • Basic math skills. • Previous Forklift, Boom Lift or Scissor Lift Certification preferred. • IRATA or OSHA certifications in working at heights. Safety Requirements • Must wear steel toed boots/shoes, safety vest and harness and fall protection equipment. Physical Requirements • Must be able to lift up to 50 lbs. • High physical fitness and dexterity.

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Williamsville, NY office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. • Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements Excellent verbal communication skills' Multitasking and time management skills to work through the account queue and inbound call volume. Previous customer service work preferred. Benefits Rate: $18.00 to $20.00 plus monthly bonus Competitive Base Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses Medical, Dental , and vision; 401K plan with company match Long and Short Terrm Disability Insurnace Company paid Life Insurance

The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations. Responsibilities: Treat all customers with dignity and respect. Manage a portfolio of assigned accounts to successful resolution. Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed. Be available to clients and agents, which may include nights and weekends. Investigate historical data for each debt or bill. Find and contact customers to inquire about overdue payments. Perform skip tracing to locate customers who have moved or lost contact with the original creditor. Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed. Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources. Take proactive actions to encourage timely debt payments. Process payments and refunds. Complete client and agent invoicing. Update account status records and recovery efforts. Report on collection activity and accounts receivable status. Document all recovery and collection efforts in compliance with agency standards. Support colleagues by sharing knowledge and fostering continuous learning. Foster a team-oriented environment to ensure collective success. Maintain professional relationships with clients, providing updates and pricing schedules as needed. Stay familiar with client work standards, expectations, and fee schedules. Retain a working knowledge of recovery laws and debt collection codes. Qualifications: High School Diploma or Associate's Degree required. 3-5 years of experience in collections or account recovery. IACC Certified Commercial Collector preferred. Preferred Skills: Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance. Strong computer skills and familiarity with smartphones, tablets, and other technology. Knowledge of proprietary recovery software and skip-tracing tools. Excellent communication, organizational, and multitasking abilities. Perks and Benefits Include: Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance. Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family. Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future. Work-Life Balance: Paid time off (PTO) and holiday schedules. Professional Development: Opportunities for career growth, training, and continuous learning to support your development. Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation. Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges. Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance. Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.

Job Description is an on-call position with a guaranteed 3-hour "show up" time.**** Job Purpose As a Vertical Asset Recovery Specialist (VARS) you will be responsible for performing specialized tasks at heights, including inspection, maintenance, repairs, cleaning, and restacking of palletized goods. Safety will be at a premium, and you will employ strict protocols and use protective gear. Duties and Responsibilities • Use of safety equipment to climb to heights that may exceed 60' within an industrial racking system. • Inspection and assessment of situations, such as stalled shuttles, broken or toppled pallets, or other items such as technology devices installed above or within the structure. • Troubleshooting shuttles and performing procedures to recover shuttles when stalled or derailed, or removing shuttles for service when required. • Restacking goods from capsized pallets and recovering damaged goods. • Cleaning up damaged goods. • Use hand or power tools as needed to make repairs or perform maintenance on shuttles or racking. • Utilize lifts and build scaffolding or work platforms as needed to perform assigned tasks. • All other duties as assigned. Qualifications • High School Diploma or GED • Two to Three (2-3) years of climbing warehouse experience. • Strong verbal communication skills. • Basic math skills. • Previous Forklift, Boom Lift or Scissor Lift Certification preferred. • IRATA or OSHA certifications in working at heights. Safety Requirements • Must wear steel toed boots/shoes, safety vest and harness and fall protection equipment. Physical Requirements • Must be able to lift up to 50 lbs. • High physical fitness and dexterity. On Call