Collections specialist jobs in Carrollton, TX

CONTRACT: Accounts Receivable Analyst (10403) Our client, located in Coppell, is looking for an Accounts Receivable Analyst on a contract basis for the next 2-3 months. Commitment is required. Keys: Degree is HIGHLY preferred QuickBooks is HIGHLY preferred AR Analysis - researching and resolving discrepancies, analyzing aging items, reconciling, and month-end reports Job Summary: The Accounts Receivable Analyst position is responsible for maintaining an open dialogue with all clients to receive timely payments and post amounts to customer's accounts, prepare statements to notify clients of delinquent payments or accounts, initiate proceedings to secure payments, and work in tandem with the Accountant to maintain and track all records of collection and status of accounts. Responsibilities: Analyze, reconcile, research open past due balances to determine “root cause”. Demonstrates knowledge of financial processes, accounting policies, systems, controls, and work streams. Works closely with all departments including Customer Service to resolve past due issues related to billing or claims. Create AR aging and metrics reports. Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments. Review Month-End close reports for approval to send timely Clients. Develop and maintain a positive and professional relationship with Clients and Customers. Offer support and advice to other accounting departments or peers. Attend bi-weekly/monthly meetings with external Clients to review aging status with Account Manager-when applicable. Possesses strong organizational skills and prioritizes getting the right things done. Works independently within established procedures; may receive general guidance on new assignments. Other duties as assigned. Qualifications and Job Specifications: Bachelor's Degree in accounting, Finance, Business or other related field. 3+ years' experience in related field preferred. Previous accounts receivable experience preferred. Demonstration of the following: Attention to detail and organization. Effective time management skills. Receive constructive feedback. Excellent oral and written communication skills. Adaptable to changes in a fast-paced environment. Critical thinking. Technical Expertise: Navigate through ERP systems such as QuickBooks, Tecsys Elite. Retrieve and analyze data via Report Writer. Analyze data from disparate systems. Accurately key data into systems. Intermediate level Microsoft Office skills: Outlook, Excel (including Pivot Tables), PowerPoint. Communicate swiftly through IM systems. Clear and professional diction. Basic Math skills.

Job Title: Accounts Receivable Specialist I We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector. We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry. What You'll Do As an Accounts Receivable Specialist, you will be responsible for the accurate and timely posting of customer cash receipts received through various sources while maintaining adherence to all department and accounting policies, procedures, and controls. In this role you will have the opportunity to build relationships and work closely with other QXO internal teams and external customers. Qualified candidates will be experienced with cash application of various payment types (lockbox, wire, ACH, credit card, etc.), possess excellent critical thinking skills, and be driven to provide outstanding customer service to both internal and external customers. Ensure timely and accurate posting of all daily payments and deposits. Prepare reports and post adjustments to accounts as needed. Consistently resolve all outstanding unapplied cash. Provide prompt responses and resolution to issues raised by phone or email. Collaborate with internal teams to help resolve problems or payment discrepancies. Scan, index, and file supporting documentation as required. Maintain compliance with all company policies and procedures and raise concerns to leadership as needed. Support, communicate, and reinforce the mission, values, and culture of the organization. Perform other tasks or projects as assigned. What You'll Bring At least 2 years prior experience with high-volume cash application. Strong attention to detail. Excellent math and critical thinking skills. Exceptional customer service skills. Excellent communication skills (verbal and written). Ability to work both independently and in a team environment. Ability to handle confidential information, multiple tasks, and prioritize duties. Basic accounting and finance knowledge. Experience with AS400 is a plus. Working conditions No travel. Work assignment is hybrid requiring in office attendance as needed for scheduled meetings, training, rotational mail or check assignments, and other scheduled activities and tasks based on business needs. Physical requirements Prolonged periods sitting at a desk and working on a computer and/or keyboard. Heavy methods of verbal and auditory communication via phone, virtual calls, and/or email. What you'll earn 401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

What You'll Do: Serve as the primary point of contact for assigned client accounts. Build and maintain strong, long-term relationships with customers. Understand client needs and provide tailored solutions to meet their goals. Prepare and deliver quotes, proposals, and presentations. Collaborate with internal teams (sales, operations, customer service) to ensure seamless client experiences. Identify opportunities to upsell or cross-sell products and services. Track account activity and maintain accurate records in CRM software. What We're Looking For: Excellent communication and relationship-building skills. Strong organizational skills and attention to detail. A proactive, problem-solving mindset and ability to work independently. Experience in account management, sales, or customer service (1-3 years preferred).

SUMMARY: As a Billing Coordinator, you'll manage daily billing operations by recording labor from work orders and generating invoices for our builder partners according to their specific requirements. Working collaboratively with all departments, you'll ensure accurate and timely billing while maintaining strong communication throughout the company. OVERVIEW OF YOUR DAILY TASKS: Verify and enter the subcontractor's labor payment on each work order in our scheduling and billing system. Examine pricing based on builder and salesman guidelines and customer service entry if necessary. Data entry and typing invoices to builders (daily quota 75+ daily). Sort, mail, record invoice information on builder portal, and email invoices in accordance with builder procedure. Meet daily and monthly deadlines. Research work orders. Communicate with other internal departments by phone, email and in person. Adhere to confidentiality regulations. SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE: Typing Skills 12 Digit Desktop Calculator Accuracy and attention to detail Good communication skills both written and verbal BENEFITS OF WORKING WITH OUR TEAM: Medical, Dental and Vision coverage 401K Paid Holidays Vacation and Personal Time Employee appreciation events “Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.” *This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business. Flooring Services, LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More

[Hybrid - Plano Based] Are you a self‑starter who can jump on a client call, troubleshoot invoice discrepancies in real time, and keep multiple accounts moving without losing a detail? If you've grown up in professional services (accounting, engineering, law-or insurance), thrive on accuracy, and can produce crisp status reports for leadership while partnering across project managers, this role was built for you. Lewis & Ellis (L&E) is a nationally recognized actuarial consulting firm with a legacy of excellence since 1968. With over 50 actuaries nationwide and a global client base, we provide expert consulting services across life, health, and property & casualty insurance. Our commitment to innovation and personalized service makes us a trusted partner in navigating complex actuarial challenges. Base Pay: $60,000 - $70,000/year You Will: Liaise with client contacts to secure timely payment on open AR balances, representing L&E with tact and professionalism. Manage a portfolio of accounts and prioritize outreach, track commitments, and follow through with clear next steps. Partner with project managers to review overdue accounts, share status updates, and align on actions. Work with the Billing team to research and resolve invoice discrepancies or client concerns quickly and accurately. Troubleshoot live with clients to analyze account issues, de‑escalate disputes, and move conversations to resolution. Build and deliver concise AR aging and collections reports for leadership-highlight risks, wins, and recommendations. Monitor receivables period‑over‑period; identify trends and root causes; create and execute action plans to improve collections. Maintain clean, accurate records in NetSuite and Excel; coordinate with AR on timely, correct payment posting. Essential Requirements: Associate's degree required; Bachelor's preferred in Accounting, Finance, Business, or similar. 3+ years in a professional‑services environment (accounting, engineering, law; insurance helpful) in a related AR/collections or client‑facing finance role. Maintain a hybrid schedule of 2 days in office, 3 remote. Proven self‑starter comfortable analyzing accounts live with clients and de‑escalating invoice discrepancies. Strong relationship builder with clear, professional verbal and written communication across clients, PMs, and leadership. Able to manage multiple portfolios and priorities simultaneously; delivers crisp status reporting. Proficient in Excel and Word; Oracle NetSuite familiarity preferred; basic accounting familiarity a plus. Pay, Benefits & Perks: Competitive salary and performance-based bonuses. 401(k), Roth and profit sharing plans including a guaranteed 3% contribution to 401(k). Health, Dental, and Vision with optional Life and Disability insurance. PTO + holidays. Opportunity for personal and professional development. A team that values individuality and aims for excellence. Application Process Please apply online. No calls or emails, please. Lewis & Ellis is an equal opportunity employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. L&E also provides reasonable accommodations to qualified individuals with disabilities and applicants with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.

We're on the hunt for a top-tier Collections Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job-it's a critical role that demands urgency, precision, and a winning attitude. Responsibilities: Pursue outstanding payments from homeowners and insurance companies nationwide. Implement effective collection strategies to recover funds quickly. Communicate persistently and professionally with clients to ensure timely payments. Monitor accounts and follow up regularly to track collection progress. Collaborate with the restoration team to resolve any billing issues or disputes. Maintain accurate records of all collection activities and interactions. Report on collection activities and results to management. Qualifications: Proven experience in collections within the restoration industry. Strong understanding of billing processes related to homeowners and insurance claims. Excellent communication and negotiation skills-you're not afraid to pick up the phone and get results. Detail-oriented and highly organized-you keep track of everything. Ability to work under pressure and meet tight deadlines. Proficient in relevant software and tools used for collections and account management. Job Type: Full-time Compensation: $45,000.00 - $60,000.00 per year EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team. Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.

Mortgage Collections Specialist Agility 360 is searching for experienced Collections Specialist that have prior Mortgage Industry experience for a contract to permanent role with our client in the DFW area. This position will be on-site in Irving, TX. JOB SUMMARY The Mortgage Collections Specialist (MCS) will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter. The MCS will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers. To ensure success, the MCS will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. Required position training and certifications are provided to the employee. ESSENTIAL JOB FUNCTIONS Customer Communication -Making outbound collections calls in a professional manner while keeping and improving customer relations Discuss account details, answer borrower questions, and confirm contact information (payment amount, escrow changes, etc.) Collecting payments- efficiently provide all payment options to customers- Mail, Pay by Phone, web payments Identify financial hardships attributing to account delinquency and take proper action to aid the borrower. Negotiate payment plans as needed Provide prompt follow-up on payment arrangements Mail correspondence to encourage payment of delinquent accounts Make monthly outbound skip trace calls Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems. Achieve daily call goals and phone availability Responsible for meeting legal requirements and following internal policies Respond to emails in a sensible professional manner Adhere to federal and state debt collection laws and regulations EDUCATION / EXPERIENCE REQUIREMENTS Customer/Client Focus- must have excellent Active Listening skills Problem Solving/Critical thinking skills Time Management-Capability to multitask in a fast-paced environment Clear and Concise professional communication- Written and Verbal, Resilient with impolite clients Outstanding phone etiquette Teamwork Orientation- but the ability to work successfully on own initiative Strong typing and organizational skills. Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices Negotiating skills High school diploma or equivalent required Proficient Computer skills and knowledge of Microsoft Office and Google applications required Customer service experience preferred Prior experience in debt collection preferred Mortgage banking experience preferred Telecommunication experience preferred Details Contract to Permanent Role with a Growing Company Location: On site in Irving, TX Pay Rate: $22 - $26 an hour (based on experience) Employment consideration is contingent on passing a background check Must be able to work one/two weekend shifts a month (8am -12pm cst)

Job DescriptionThe Billing Coordinator plays a critical role in managing financial relationships with hospital partners under Joint Venture (JV) and Management Services Agreements (MSA). This position is responsible for reconciling monthly incurred expenses, generating accurate invoices, preparing billing forecasts, and ensuring timely collection of outstanding payments. The role requires strong attention to detail, cross-functional collaboration, and a proactive approach to financial accuracy and partner communication. Remote or hybrid within driving distance of our Corporate Headquarters in Plano, TX. Occasional on-site meetings and collaboration days may be required.Responsibilities Prepare and issue detailed monthly invoices in accordance with agreement terms and supporting documentation Prepare detailed monthly billing forecasts to project the following month's invoices for each JV/MSA partner Monitor outstanding balances and follow up with JV/MSA partners on overdue invoices, as needed Review and reconcile corporate credit card transactions to ensure they are coded correctly and aligned with partner agreements Work with cardholders and department managers to resolve transaction discrepancies or obtain missing documentation Serve as a point of contact for JV/MSA partners regarding billing questions and invoice clarifications Provide timely, professional responses and maintain strong partner relationships Work closely with accounting and operational teams to ensure billing reflects current contracts Perform other accounting related tasks and clerical duties, as needed Required SkillsCOMPETENCIES Ethical Conduct Personal Effectiveness/Credibility Thoroughness Time Management REQUIRED EDUCATION High School diploma required Associate or bachelor's degree preferred REQUIRED SKILLS 2+ years of experience, preferably in an administrative healthcare position Excellent written and verbal communication skills and professional character to interact with individuals at all functional levels Proven track record of problem resolution and follow-through Strong organizational abilities Detail oriented, strong analytical and reconciliation skills Proactive, can-do attitude and a team player Strong computer proficiency; intermediate Microsoft Excel; Concur Expense/Invoice and SAGE 50 experience a plus Ability to work independently in a fast-paced environment with emphasis on accuracy and timeliness Ability to multi-task, manage time effectively and juggle priorities to meet deadlines

Job Description Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Job Description Retention & Collections Specialist - Be the Voice of Support and the Bridge to Solutions. If you're passionate about delivering exceptional service, thrive in fast-paced environments, and have a knack for managing details with compassion and consistency, we want to meet you. As a Retention & Collections Specialist, you'll play a pivotal role in helping residents successfully renew their leases while also managing past-due accounts with professionalism and empathy. From lease renewals to eviction processes, your work ensures a seamless resident experience while supporting financial health across the portfolio. About the Company: Our client is a full-service SFR (Single-Family Residential) platform that leverages the latest technological advances to optimize investor returns and achieve positive outcomes for their residents and communities. With a strong presence in Dallas and beyond, they are committed to respectful resident engagement, operational excellence, and maintaining beautiful homes for thousands of families. What You'll Do: Communicate proactively with residents regarding lease expirations, renewals, and options Ensure accuracy in lease terms, renewals, fees, and system data Coordinate inspections and verify compliance with insurance, utilities, and policy requirements Support roommate promotions, property transfer requests, and NTV (Notice to Vacate) processes Collaborate with maintenance and field teams to ensure timely responses and a positive resident experience Send resident statements and follow up on past-due balances Partner with accounting to validate ledgers and process adjustments Educate residents on payment policies and lease obligations Treat every interaction with professionalism and fairness, adhering to Fair Housing guidelines Lead the Notice to Pay or Quit and eviction file prep processes Communicate with residents throughout the eviction timeline with clarity and empathy Partner with legal teams, property teams, and inspectors as needed Ensure systems are updated and processes completed in accordance with local/federal laws Provide residents with market comps and retention strategies to support renewals Respond quickly and courteously to inquiries. Be a trusted advisor in every interaction Support team initiatives and special projects with a collaborative spirit What You Bring: 1+ year of experience in residential property management, ideally SFR Exceptional customer service and communication skills. Written, verbal, and interpersonal Detail-oriented, highly organized, and able to meet deadlines without missing a beat Proficiency in Microsoft Office (Word, Outlook, Excel); comfort with learning new tech systems A proactive, solutions-focused mindset-you don't wait to be told what needs doing High school diploma or GED required Equal Opportunities and Other Employment Statements: Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized. They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect and to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship. Apply today and bring your operations expertise to a company that values precision, people, and performance. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: ********************************* Powered by JazzHR zILYzy5Hs3

Job DescriptionHALOS Technologies is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALOS, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a “one team” spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. We are looking for a Collections Specialist on a temporary basis of 4-6 months in our Dallas, Texas office. This role will support our team with customer collections, having meaningful conversations with our customers in arrears, and driving them to a solution on a single call. This position is in our offices each day, no remote option. You will work closely with our entire operations team.Responsibilities Monitoring overdue customer payments and ensuring timely collections of these Contacting customers via telephone regarding overdue payments, agreeing on repayment arrangements where necessary Ensuring customer relationships are maintained and working closely with the CSMs to deliver a positive customer experience Maintain accurate records of customer communications and payment status into the Maxio and Hubspot systems Provide administrative support to colleagues and management as required Contribute to continuous improvement of administrative and collections processes Qualifications Previous experience in a customer facing role, with customer collections, credit control or accounts receivable is preferred Administrative experience and good attention to detail Strong communication skills both with customers and colleagues Proficiency in Google Suite and IT Systems (Maxio or similar)

ProCollect is seeking goal-oriented and energetic Bilingual Collection Specialist to join our team in Dallas, TX. As a Bilingual Collection Specialist with ProCollect, you will perform collections on a specific portfolio of accounts that are past due under the general supervision of a Collections Supervisor. GET HIRED AND RECEIVE A $2000.00 SIGN ON BONUS JOB RESPONSIBILITIES: As a Bilingual Collections Representative with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections. Additional responsibilities of the Bilingual Collections Representative include: * Contacting past due accounts via phone * Working 200-300 accounts per day * Maintaining accurate collection notes on past due accounts * Operating a collections database in a Windows-based operating system * Communicating professionally with consumers * Completing other tasks as assigned JOB REQUIREMENTS: As a Bilingual Collections Representative with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed. Additional requirements for the Bilingual Collections Representative include: * Ability to thrive in a fast-paced quota-driven work environment * Ability to work a 40-hour per week, rotating shift between the following hours: Monday - Thursday: 8:00am - 8:00pm Friday: 8:00am - 6:00pm Saturday: 8:00am - 3:00pm Job Type: Full-time Benefits: As a Collections Representative with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $2,000 sign-on bonus! More about ProCollect: As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995.

Collections Specialist Department: Accounting Reports To: Director of Credit FLSA Status: Non-Exempt Updated: April 2023 Company: Symbiotic Services (Recruiting on behalf of our client) Symbiotic Services is seeking a Collections Specialist to join our client's Accounting team. This role will focus on providing excellent customer service while managing and resolving overdue accounts receivable. You will play a key part in identifying, following up on, and resolving unpaid balances. Key Responsibilities Monitor accounts receivable and identify overdue accounts. Maintain records of all communications and payment collections. Contact delinquent customers to recover debts. Escalate complex or unresolved accounts internally. Prepare reports on write-offs, potential bad debt, and risk indicators. Address and resolve invoicing issues and customer complaints. Investigate and resolve chargebacks and short payments. Provide regular updates on account status and repayment progress. Collaborate with customer service to clear pending credit memos. Cross-train and provide backup support for credit and A/R functions. Qualifications 3-5 years of experience in collections or related roles. Strong stress management, patience, and problem-solving skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent interpersonal, organizational, and communication skills. Familiarity with FDCPA and other relevant collections laws. Ability to take timely and strategic actions to minimize risks and maximize recoveries. Compliance with company policies and applicable legal regulations.

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us! This is an office-based position in Dallas, TX, and requires in-office attendance five days a week, Monday through Friday. The Role: This position includes, but is not limited to, the following responsibilities: Manage the Payment Experience Work with both internal and external customers to resolve resident payment issues Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner Communicate effectively and consistently with all Residents until account resolution Review all new move in balances to ensure accurate ledger charges and payments . Inform all residents of Evergreen's payment policies, procedures, and their contract obligations Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements Review all ledgers, notices, leases etc. for accuracy prior to distribution Manage Notice to Pay or Quit Process in a thorough, consistent, and timely Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month Prepare eviction files on notices of non-compliance when needed Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc. Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations Collaborate with appropriate field team when needed to schedule Occupancy Checks Follow up with legal on eviction progress until resolution Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law Communication & Culture Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency Troubleshoot customer inquiries and work towards one-step resolution Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service Be a collaborative, cooperative team member, assisting when needed with team projects and processes Qualifications and Experience High school diploma or GED required 1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions Excellent Customer Service Skills required, strives to consistently meet and exceed service standards Must be able to deal with situations and issues proactively and persistently Excellent verbal and written communication skills required Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel Extremely organized with impeccable detail orientation Good time-management, able to consistently meet goals and deadlines without sacrificing quality Ability to work effectively under pressure and operate in a fast-paced work environment We seek applicants who are proactive, self-directed, and highly motivated. Additional Information. The role will require: Regular typing, talking, hearing, seeing, reaching, and repetitive motion Routine use of standard office equipment and computers That all duties are performed in a professional and safe manner Standard workdays are Monday through with occasional evening and weekend overtime hours Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading. About Evergreen Residential Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City. The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen. Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health. Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions. Equal Opportunities and Other Employment Statements We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Dallas, TX, USWashington DC, DC, USAtlanta, GA, USKansas City, MO, USChicago, IL, US Oct 28, 2025 **Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). The Collections Specialist will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.** **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients. + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to Client Services Managers. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred. + Expertise with ARCS recommended. + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals. + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues. **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth

Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment. JOB DETAILS: Title: Billing Coordinator Classification: Full-time; Non-exempt Department: Revenue and Practice Management (RPM) Location: Fort Worth Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed. How We Work Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? Process executive billings accurately and meet departmental deadlines Reconcile billing, work-in-process (WIP), and accounts receivable Maintain accurate and up-to-date client records Draft internal and external correspondence as needed Support weekly and monthly reporting requirements Manage large projects as assigned to meet department needs Collaborate with team members to maintain client database Assist with data entry and other administrative tasks as required How Will You Get Here? 3-4 years of combined billing and administrative experience Prior professional service billing a plus High degree of efficiency with Microsoft Word and Excel Excellent verbal and written communication skills Possess strong organizational skills with exceptional attention to detail and follow-through Strong time management skills and ability to manage multiple tasks Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department Possess a positive attitude and outlook in a fast-paced environment Ability to communicate effectively with individuals at all levels of the organization Must be able to work independently as well as in a collaborative team environment Capable of maintaining strict confidentiality Ability to work overtime as workload requires. Why Should You Apply? Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans) Voluntary Dental and Vision Insurance 17 Annual Firm holidays, with extended breaks around July 4 th and year end Generous PTO for Non-Exempt Team Members Paid Maternity and Parental Leave 401(k) with Profit Sharing Discretionary Bonus Program Health & Wellness Program Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need.

About defi SOLUTIONS: defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. What's in it for you? Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.) Paid Training: Get set up for success from day one Generous PTO and Paid Holidays Education Support: Tuition reimbursement available Day-One Benefits: Health, dental, and vision coverage start immediately Career Growth: Strong focus on internal promotions About the Role: As a Collections Specialist, you'll support our automotive finance clients in a fast-paced, high-volume contact center. You'll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We're looking for proactive team players who live our values: Get it Done, Win as a Team, Better Every Day, and Do it with Passion. Duties and Responsibilities: Handle Customer Service Tasks: Payments, due dates, payoffs, and account updates. Process ACH Requests and provide payoff quotes Perform soft collections: (1-45 days past due) and set up repayment plans Use Skip Tracing tools to locate and update customer information Metrics for Success: Quality: 90% + customer interaction score Adherence: 92% + to scheduled shifts and breaks Efficiency: Average handle time under 400 seconds Required Qualifications: (Applicants without these qualifications will not be considered) High School Diploma or GED Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center State Licensing Covered: We handle and fully cover all required collections licensing across multiple states - no cost to you. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.

We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies. Key Responsibilities Proactively manage collections for all customer accounts to ensure timely payments. Monitor and actively reduce AR aging, escalate delinquent accounts as needed. Follow up on outstanding invoices via phone and email with professionalism and urgency. Work with project managers and clients to resolve billing disputes or payment delays. Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases. Coordinate and submit payment applications as needed to support collections. Maintain accurate AR records, document collection activities, and note customer communication. Negotiate payment plans when necessary while aligning with company policies. Prepare and present weekly collections reports to management. Assist with month -end closing activities relating to AR balances. Ensure compliance with state lien laws and contract payment terms. Requirements 1+ years of collections or accounts receivable experience in the construction industry required. Strong understanding of lien rights, retainage, and progress payments. Familiarity with construction contracts and payment terms. Experience with Textura, GC Pay, or similar platforms. Experience with Sage is a plus. Excellent communication and negotiation skills. Ability to handle difficult collection conversations professionally. Highly organized and able to manage priorities to drive results. Proficient in Microsoft Excel and AR tracking tools. Preferred Skills Experience resolving payment disputes and short -pays. Familiarity working with general contractors and subcontractors. Understanding of job costing and progress billing. Experience with prevailing wage or certified payroll (a plus). Benefits 401(k) matching Health insurance Paid time off Paid sick time

The Bankruptcy /Specialty Collection specialist is responsible for the timely processing of Collection Exception work items received via case, email, paper mail, or report. Requires acute attention to detail, time management skills, and concise and accurate communication with peers, customers, vendors, and internal partners. Position requires the ability to conduct research with inbound/outbound calls or emails to various parties. Responsibilities can include, but are not limited to; 1. verifying proof of passing and executor of estate documents during the deceased process and following up on DNP eligible accounts; 2. reviewing and approving or denying requests for SCRA protections and modifications; 3. monitor approved manufacturing buyback accounts for payoff funds to ensure proper processing; 4. ensuring all actions comply with federal/state laws and regulations and company policy on Bankruptcy accounts Key Responsibilities: Timely and accurate processing of work items received via case, email, mail, or internal reporting systems Conduct research and follow up on accounts through inbound/outbound calls and email communication with customers, vendors, legal representatives, and internal teams Review and validate documentation during the deceased account process, including verifying proof of passing and executor of estate information Manage and process accounts eligible for Deceased No Probate (DNP), ensuring proper follow-up and closure Evaluate and determine eligibility for protections under the Servicemembers Civil Relief Act (SCRA), including processing related modifications Monitor approved manufacturer buyback accounts to ensure timely receipt and proper application of payoff funds Maintain up-to-date knowledge of and ensure compliance with applicable federal/state laws, regulations, and company policies, particularly regarding bankruptcy accounts Skills and Qualifications: Required: Exceptional attention to detail and organizational skills Strong verbal and written communication abilities Ability to manage multiple priorities and meet time-sensitive deadlines Comfortable working with sensitive and confidential financial information Solid research and problem-solving skills High level of professionalism and discretion Preferred: Prior experience in bankruptcy processing or collections, particularly handling specialty accounts Working knowledge of federal regulations, including SCRA, FDCPA, and bankruptcy law Experience reviewing legal documentation related to estates, bankruptcy, and account servicing