Collections specialist jobs in Charleston, SC - 47 jobs

Are you tired of feeling like just a number at work? At MainOcean, we believe work should be more than just a job ~ it should feel like a second home. We pride ourselves on offering a family-style environment where every team member is a valued contributor and shares a commitment to excellence. With over 100 years of combined expertise across three generations, our business stands as a cornerstone in logistics and transport throughout the Southeast and Gulf Coast. We excel in providing innovative supply chain solutions through our integrated network of warehouses, ports, and transportation services. Come join our passionate team and experience a dynamic, collaborative environment where your growth and success are at the heart of what we do. About Us: We are proud to be a family-run, regionally focused company led by three generations with more than 100 years of combined logistics, transport and stevedore experience in the Southeast and Gulf Coast. MainOcean LLC, is a consolidated family of companies providing logistics and supply chain solutions to cargo owners and shippers through the warehouse, port, and transportation industries. Job Purpose: The Billing Coordinator is the vital link to accurately capturing all billable activities to ensure the timely creation and distribution of invoices to our customers across the Southeast region. Duties & Responsibilities: Greet and direct guests and clients when they arrive. Answer and route calls to appropriate contact/department. Create, verify and send invoices for all facilities. Provide invoice status updates to customers as requested. Assist with entering accounts payable. Assist with entering accounts receivable. Enter credit card transactions and obtain receipts. Track and confirm quotes sent to current and potential customers. Support continuous improvements by contributing to the ongoing efforts to improve all experiences with MainOcean Carolinas, LLC. Additional duties as assigned. Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice Requirements Skills and Qualifications: High School Diploma required. Degree in business, accounting, or related field preferred. 1+ years of experience in 3PL or logistics environment. Previous experience in an account and/or billing support role. Familiarity with WMS systems. Able to type 40 to 60 words per minute. Proficiency in Microsoft Office. Excellent customer service and interpersonal skills. Excellent verbal and written communication skills. Excellent organizational, task and time management skills. Excellent attention to detail. Strong problem solving and analytical skills. Possess a strong sense of initiative, “can-do” attitude, and be a proactive problem-solver. Able to adapt to shifting priorities in a fast-paced environment. Flexible team player. Working Conditions: None: The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise occasionally: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Physical Requirements: Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Standing: Remaining upright on the feet, particularly for sustained periods of time. Sitting: Be in a seated position for an extended period of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Seeing: Clarity of vision at near and far distances, depth perception, and able to work in low light environments. Direct Reports: None. Acknowledgements MainOcean Carolinas LLC provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MainOcean Carolinas LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources - ****************. Your employment with MainOcean Carolinas LLC is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MainOcean Carolinas LLC is not guaranteed for any length of time.

The Account Relationship Specialist position assists Summerville Communications advertising sales team with administrative sales functions and account fulfillment in order to maximize selling time and revenue generation. The Account Relationship Specialist is responsible for and not limited to assisting the sales team in the day-to-day activities of the department by performing clerical functions such as record keeping, correspondence, ad/billing entry, ad creative proofing, account communication, contract and sales maintenance, and other clerical and administrative functions. The Account Relationship Specialist will have a direct relationship with advertising clients to ensure a positive customer experience and successful campaign. RESPONSIBILITIES: Manage new and existing accounts with a focus on delivering first class customer service, client satisfaction and retention. Help create digital solutions that meet and exceed our clients expectations by delivering the right results at the right time. Provide administrative assistance to account executives, sales managers and advertising management in order to maximize their time selling and generating revenue. Order ads in ad billing system. Handle all creative work for account list; requesting proofs through creative system, uploading camera-ready artwork, etc. Complete paperwork, such as client information for account set up, data for client profiles, adjustments and contracts. Assist in preparation of custom sales presentations at the request of account executives and sales managers. Manage ongoing client digital marketing campaigns by submitting insertion orders to set campaigns live, submitting revision tickets, requesting digital creative, requesting reporting, etc. Task management and project management for advertising-related initiatives. Assist in readers choice programs and other interactive contests and initiatives. Manage ad fulfillment for special sections and other unique print publications produced by Summerville Communications. Keep sales team updated with all sales materials and premium positions. Research account history including revenue information, trends and billing issues. Assist with rate referrals, product information, billing disputes, ad insertion orders and other client questions or concerns in a pro-active, positive manner. Investigate problems and inquiries with appropriate departments to resolve client issues and report the results to the appropriate sales executive and manager. Provide quality customer service to all accounts from the initiation of the ad, through publication and follow-up on results primarily through phone and email communication Assist in managing and completing reports in a timely manner as requested. Manage account lists aging report and all necessary billing collections in partnership with corporate collections team. Request digital campaign reports and share with clients as needed. Attend sales meetings and training sessions as requested to obtain essential job information. Attend events and networking opportunities on behalf of Summerville Communications. Log all communication in Hubspot CRM. Keep team updated on changes in product or process. Assist in the organization of team information and documents. Perform other duties as assigned. Requirements, minimum education level, and experience: Bachelors degree preferred, or equivalent combination of education and experience. Two year of sales, marketing or customer service experience. Knowledge, Skills and Abilities: Excellent written and verbal communication skills. Strong organizational and time management skills plus ability to multi-task. Attention to detail, deadlines and problem-solving skills. Excellent interpersonal and presentation skills. Ability to change priorities and keep on schedule in a fast-paced environment. Proven Track record of excellence in administrative support. Proficiency in MS Office - Word, Excel, PowerPoint. Physical Requirement, Work Environment and Travel: Regularly required to sit for long periods of time; close eye work on computer screen; required to stand, walk, reach with hands and arms, bend and stoop; light to moderate lifting 15-30 pounds. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes, and is sometimes subject to outside environmental conditions. Some local travel will be required.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). Requirements: Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

South Carolina Federal Credit Union is currently seeking a Collections Specialist II to join our team of outstanding Loss Prevention professionals in North Charleston, SC. Duties include but are not limited to: Work collaboratively with the Asset Protection management and team to control delinquency and minimize credit loss while following established policies and procedures during the collection of delinquent loans and credit cards. Utilize the collection queues, auto dialer system and reports to maintain communication with members on delinquent accounts and document pertinent information appropriately. Contact members for repayment arrangements and coordinate receipt of payments. Answer telephone calls from internal and external members regarding delinquent accounts and conduct account research, audits and corrections as needed. Meet or exceed team objective for delinquency and charge off through accounts reviews and communication with account holders. Stay abreast of the Fair Debt Collection Practices Act. Support other team members as needed. Level II Duties: Research member disputes on delinquent loans and submit corrections or adjustments to the appropriate department as necessary. While exercising discretion and judgment, counsel and educate members concerning their financial responsibilities, obligations and options. Make recommendations to management for any assistance offered to members with hardships, to include all necessary paperwork to justify the recommendation. Prepare all appropriate forms such as extensions, re-age/fix pays, rewrites, modifications and workouts. Follow all current guidelines for hardship assistance tools. Review and recommend accounts for repossession, charge off, legal or magistrate action to management for approval. Minimum qualifications include: Possess high school diploma or GED. Possess a minimum of 2 years of similar or related collections experience within a financial services work environment. Possess ability to successfully perform duties in a high-volume, fast-paced work environment that includes interacting with other via telephone. Possess direct work experience communicating professionally and effectively both verbally and in writing. Possess ability to maintain confidentiality and to handle sensitive issues with tact and diplomacy. Possess demonstrated interpersonal skills and the ability to work cooperatively with others at all levels. Possess demonstrated ability to examine and interpret complex information and make solid decisions with exceptional judgment. Possess direct work experience researching, analyzing and solving difficult problems. Possess direct experience working with computers with proficiency in Microsoft Office applications and various lending processing systems. Possess direct work experience performing intermediate mathematical skills. This position has the potential for a hybrid schedule. Per our policy you must meet the minimum requirements of highspeed internet (200MBPS download; 25 MBPS upload, 50MS or less latency, and 30MS or less jitter) and ability to be wired into router through ethernet to support required responsibilities. A data speed analyzer test will be administered, and a higher minimum speed may be required. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23

Essential Job Functions: The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS) has a requirement for an Accounts Receivable Financial Analyst to perform accounting, reconciliation, collections, data entry, systems analysis and support services in the area of the Accounts Receivables Branch. This role also serves as the section's Team Lead. Interested in Applying? I have a few preliminary questions… Do you love analysis and problem solving? Do you love figuring out how to make a business process more efficient? Do you enjoy helping other people be successful and grow? Can you create and maintain Excel spreadsheets with your intermediate knowledge of Excel? Are you looking for a job in the Department of State, located in Charleston, SC? If you answered yes to most of these, keep reading on. Why is this Different from other Job Opportunities? All personnel must be able to either possess or obtain a security clearance of Secret, to be issued by Department of State, Diplomatic Security. Important note to consider: A SECRET clearance will open a lot of doors for your career in the Government to include possibilities of being hired directly. You Must Meet These Minimum Requirements: A four-year degree from an accredited college or university is required, plus 2 years of experience 2 years of college + 4 years of experience relative to the specific position, or 6 years of experience relevant to the specific position Previous Management or Supervisory experience is also required Experience performing technical tasks and analysis related to Accounts Receivables as indicated below. We are also Looking for: Experience in accounting systems, practices and procedures is desirable Good understanding of government accounting and standard General Ledger requirements is desired • Experience providing senior accountant services to DoS financial service organizations • Experience providing leadership to less experienced team members in the areas of training, work product review, consultation and problem solving. • Functional expertise and experience in Federal Accounting Operations, policies, practices, reporting, and business process/requirements is desirable and may be substituted for the IT experience. •Ability to acquire in-depth understanding of the function and/or the automated systems that support the business process or task. Our most Successful Employees in this Position Demonstrate: • Ability to obtain in-depth functional knowledge of financial operations that provides a basis for analyzing business processes, information flows and relationships to the supporting automated systems. • Current knowledge or ability to learn Department of State accounting and financial policies and procedures as contained in the Foreign Affairs Manual and Foreign Affairs Handbook, as supplemented with internal operating procedures and its application to DoS financial and accounting systems is preferred. • Possess technology savviness and ability to catch on quickly; position requires experience with managing a high-volume inbox and phone calls. Knowledge of computer-based applications including word-processing, web-based applications, spreadsheets (VLOOKUP and pivot tables, and database management). • The candidate should be a team player with a positive attitude. • Able to multi-task during times of high call and email volume to accurately address customer inquiries. • Escalate issues to the Supervisor and Manager as appropriate. • Attention to detail, critical thinking, and out-of-the-box thinking is encouraged, ability to work and mold to an ever-changing environment is a must. •Perform extensive research and analysis of accounts when notified of accounting errors; take appropriate action regarding notification of bankruptcies and death; coordinate with cross-servicing portfolio manager regarding write-off transactions. •Ability to compile and analyze data from various sources into an organized report format; coordinate with team members to ensure proper financial management. Day-to-day Job Responsibilities include: •Daily services will involve accounting transaction analysis, verification of accounting system interfaces, identification of accounting errors, causes for the errors and taking appropriate corrective action, making accounting entries into the automated system as needed • Maintain memoranda accounting records and spreadsheets as needed to supplement the official accounting records and to supplement work measurement • Perform General Ledger reconciliations, preparation of financial statements and other data maintenance requirements associated with providing accounting services • Safeguard and secure Personable Identifiable information, adhere to OMB's A-123 Internal Controls and provide input into the annual review of the A -123 budget cycle memos. • Provide excellent customer service to debtors by responding timely to phone calls and monitor/respond to emails inquiries until debts are fully collected or referred to Treasury for further cross-serving functions. • Create, update and monitor accounts for collection receivables in our proprietary accounting system, Global Financial Management System (GFMS) • Ensure that rejected transactions in our accounting system are corrected and processed within the correct accounting period. •Process refunds for overcollections or overseas tax refunds; seek proper approval for waiver of fees if principal is paid in full. •Respond timely to documentation requests from internal and external customers following all security and privacy protocols Process credit card or ACH collection transactions via the Treasury Pay.gov system on behalf of customers. Maintain accounting records and spreadsheets as needed to supplement the official accounting records for all transactions. Ensure all related documentation pertaining to debt is uploaded into the Document Imaging system. Research aged debts, by requesting additional documentation from Diplomatic Research and preparing Loan recovery spreadsheets to correctly calculate fees based on new receivable status or collections. Maintain assigned accounts to ensure they do not become delinquent, refer delinquent accounts and delinquent installment agreements to Treasury Cross-servicing. Update Treasury's Cross-servicing referral cumulative report to ensure proper debt referral on to Treasury Cross-servicing functions and process IPAC collections received Treasury's collection efforts. Generate, modify and export reports from our Global Business Intelligence (GBI) software to analyze trends, process deficiencies within any overpayment portfolios assigned; perform identification and problem-solving associated with Debt Collection to improve collection results. Support ISO 9001 requirements by reviewing existing Quality Work instructions (QWIs), Reference Documents (RDs), Forms, etc. to ensure they are relevant and consistent with business processes and CGFS policy requirements. Other duties as assigned. Team Lead duties for this position include: Become a subject-matter expert in the Department Work closely with DoS Management in ensuring staff produce high quality work and help in driving process improvement initiatives. A percentage of time (up to 25%) is allocated to assist the Contract Manager in performance management (coaching, mentoring, training, onboarding and interviewing) of the contractor personnel in a division to ensure work requirements within the department are being met. Acts as liaison between the contractor employees and Federal Managers. Work on skill development by ensuring employees have the appropriate tools/resources, training or re-training, job shadowing, or work with the contract company on skill-based training options. Assists the Federal and Contract Managers with getting new hires oriented to the division. Ensure contractor staff are adhering to DoS and division specific time and attendance policies, to include adhering to the telework agreement schedules. Review the sign/in out logs against employees' timesheet each pay period to ensure they match. Monitor contractor scheduling and leave requests in the office to ensure appropriate staffing/coverage. Review requests for overtime against workload requirements. Assists in making recommendations on getting an accurate level of effort. Attend ad hoc briefing meetings as required by the IFAS Assistant Project Manager to address department-wide issues/concerns, initiatives (projects), workload requirements for contractor employees. Ensures the on-the-job training is documented on the On-the-Job Form and employee becomes competent in the position. Work Schedule Standard 8-hour shift between 600 a.m. and 6:00 p.m., with a 45-minute non-compensated lunch. Additional hours may be required with Project Manager and DoS approval. 100% on-site position Software Systems Utilized Accounting Systems: GFMS and RFMS Reporting Database: Global Business Intelligence Document Storage: Document Imaging system Office: Microsoft Office Collection Research: LexisNexis

A specialized position dealing with the repossession, foreclosure, and liquidation of collateral securing all loans including but not limited to consumer, real estate, and/or commercial loans. Manage, and liquidate the credit union's secured portfolio in such a manner that its value is maximized. Duties & Responsibilities Assumes responsibility for: * Assigning agents to repossess past due non-real estate collateral approved for repossession. * Handling the repossession of collateral either directly or with assistance of various agencies or attorneys and works closely with repossession agents and other outside vendors to assure timely pick up of past due collateral and other related services. * Working within state laws to obtain proper title paperwork for transferring ownership of repossessed collateral. * Monitoring all repossessed collateral for expired redemption period. * Monitoring repossessed inventory and coordinates all auction sales with local and out of town / state auction sites. * Filing all related damage or repossession claims to assure the maximum amount and reduce the overall charge-off amount. * Prepaing all notices of default as per the mortgage or deed of trust. * Evaluating and examine all information to insure proper documents were sent to the member prior to foreclosure proceedings. * Completing foreclosure, Claim and Delivery package and send to the appropriate attorney. * Diligently reviewing loans assigned to legal counsel to ensure that the process is being completed efficiently so that it is completed within the allowable state timelines. * Calculating and preparing all bidding information. * Reviewing legal documents/affidavits prepared by counsel for accuracy. * Working with members to mitigate losses when applicable. Refers accounts to management as needed for loss mitigation options. * Keeping complete records on all charges related to foreclosure, repossessions (i.e. transportation costs, gasoline, repairs, etc.) Claim & Delivery in proper general ledger accounts. Process all department expense invoices for payment and balance corresponding GL accounts. * Managing posting of sale information and managing and coordinating all required post sale transactions. * Completing all tasks regarding Bankruptcy including posting checks, filing proof of claim, processing trustee payment and attorney follow up when payments are not received/additional assistance needed. * Assisting small claims specialist with negotiating repayment plans regarding charged off/repossessed vehicles, skip tracing and processing of confession of judgments on deficiency balances. * Filing all reimbursement claims (i.e. Direct Drive, Allied, SKIP/Repossession, gap, warranty, PMI). Assumes responsibilities for related duties as required or assigned. Skills & Qualifications Education/Certification & Experience: * High school diploma or equivalent * A minimum of two (2) years of previous collections experience. Skills/Abilities: * Prior experience handling bankruptcy issues, repossessions, and fair debt collection practices. * Preference for working in organizations that place priority on teamwork and collaboration. * Excellent interpersonal skills. * Problem solving skills and the ability to make decisions quickly and in the best interest of REV. * Ability to use keyboard and data entry skills, familiarity with Microsoft Word and Excel.

State Farm Insurance Agent located in Charleston, SC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Brooke Allen - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Commission plus bonus Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Detail oriented Proactive in problem solving Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Description Were looking for a motivated Sales Representative to join our award-winning State Farm agency in Charleston, SC. This position is for someone who wants a careernot just a job. We coach, mentor, and develop our salespeople to build long-term relationships, hit goals, and earn meaningful income. If youre driven by competition, growth, and personal winsand you love working with peoplethis is a place where you will thrive. Our Culture We believe success is built on: Trust Teamwork Accountability Coaching Personal Development You wont be thrown into a cubicle and left alone. We train aggressively, support constantly, and celebrate progress. The right person will grow quickly here. We are deeply connected to our community: We serve local families and small businesses We support schools, teachers, and local events We lead with relationshipsnot pressure If you want to feel proud of where you work, this is the place. Responsibilities Drive new business and build customer relationships Follow up on warm leads (no cold calling massive lists) Educate customers on coverage options and policy differences Help customers make confident financial and protection decisions Set appointments, track progress, and hit achievable goals Work closely with leadership and receive ongoing coaching Requirements Goal-oriented and competitive Excellent communicator Coachable and eager to learn Strong work ethic and positive attitude Ability to stay organized and follow systems Sales experience is a plus, but not required Benefits Base pay + uncapped commissions Bonuses and monthly incentives Paid licensing and training Career advancement and internal promotions A positive, collaborative, high-energy team environment This is a great fit for someone who wants leadership opportunity, financial growth, and a team that truly supports personal success.

Job DescriptionBenefits: 401(k) matching Company parties Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Hiring Immediately Insurance Account Representative / Inside Sales / Outside Sales Job Pay: Base Salary + Commission + Bonuses Are you an outgoing, motivated individual looking for a rewarding career in insurance sales? Join Shannon Teolis State Farm Agency , conveniently located on James Island, just over the Wappoo Creek Bridge. Were a small business with big opportunities and a strong commitment to our community. Why Join Us? Supportive small business culture Career development and advancement opportunities Meaningful community impact Competitive base pay + unlimited commissions Responsibilities for Insurance Account Representative: Build and maintain strong customer relationships Educate clients on insurance solutions tailored to their needs Quote and bind personal and commercial insurance policies Manage existing accounts and actively prospect for new business Handle customer inquiries and provide outstanding service Follow up with clients and track progress in CRM tools Qualifications for Insurance Account Representative: Previous experience in insurance, sales, or customer service preferred Must be self-motivated, organized, and goal-driven Strong communication and interpersonal skills Property & Casualty license preferred (or willingness to obtain) What We Offer: Competitive base salary + uncapped monthly commissions and bonuses Health, life, and Simple IRA benefits (with matching) Paid time off MondayFriday schedule (9:00 AM 5:00 PM) Ongoing training and career growth

Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC004164 SYS - Financial Services Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Work Shift Entity/Organization: Medical University Hospital Authority (MUHA) Hours per week: 40 Scheduled Work Hours/Shift: Monday - Friday 8:00 am - 4:30 pm Pay Basis/FLSA: Hourly / Non-Exempt Job Purpose: To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required. Education and Work Experience: o High School diploma or equivalent education required. o Must have 6 months of experience working in a medical office setting, hospital patient accounting office, or AR or bad debt collection outsourcing firm. o Call center or healthcare collection experience or healthcare patient accounting experience preferred. o Must be familiar with information systems, demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, and demonstrate customer service recovery skills and the ability to deal with patients and staff in a tactful and diplomatic manner. o Must exercise good judgment and discretion while following written and verbal instructions and policies. o Must demonstrate the ability to handle a high volume of patient account calls, actions, and inquiries. Must be able to manage time efficiently, handle a high-volume work queue, and recover outstanding receivables at a competitive level with other staff. Degree of Supervision o Direct supervision of site management. Available for evening and weekend work as goals and workload dictate. Licensures, Registrations, Certifications: o N/A Physical Requirements: o Continuous requirements are to perform job functions while standing, walking, and sitting. Ability to bend at the waist, kneel, climb stairs, each in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, and reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment, and work indoors. Frequently list and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead, 15 lbs. Frequently work in dusty areas and confined/cramped spaces. Job Responsibilities: 60% o Handle inbound and outbound collection calls to and from patients. guarantors and third parties to effectively manage customer accounts, resolve patient questions, and provide customer service. o Manage a heavy volume of Patient Accounts in a work queue environment, collecting accounts via online payments, promises, and payment plans while resolving any accounting issues, disputes, or customer complaints in a customer service-friendly and professional manner. o Assist patients in completing and applying for financial assistance as needed. o Update patient demographics, insurance information, and guarantor information to maintain accurate patient information. o Accurately and consistently document all collection actions and fully document all collection conversations. o Comply with all HIPAA privacy regulations and protect the confidentiality and privacy of patients and guarantors, and their personal financial records. o Maintain compliance with federal and state regulations and organizational policies. 35% o Assist the office with administrative duties as needed, including typing, contacting insurance companies, researching documents, copying of records, handling mail, phone and email requests for insurance companies, attorneys, patients, and any other requests. o Maintain and manage all incoming and outgoing mail. 5% Other duties as assigned. Additional Job Description Education: High School Degree or Equivalent Work Experience: 1 year If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Job Description Senior Commercial Debt Collector SouthStar Capital, LLC Employment Type: Full-Time We are seeking an experienced and results-oriented Senior Commercial Debt Collector to join our team. This role is a senior-level individual contributor position responsible for driving the recovery of delinquent, high-value commercial accounts, including facilities secured by Asset-Based Lending (ABL) and Factoring structures. The position requires a professional who is assertive, persistent, and highly skilled in the enforcement of loan agreements, collateral recovery, and repayment negotiation. The successful candidate will play a critical role in safeguarding company assets, reducing credit losses, and maximizing recoveries through direct action and enforcement strategies. Key Responsibilities Manage a portfolio of delinquent commercial accounts, including those backed by ABL facilities, with a focus on high-value and complex recoveries. Execute aggressive and persistent collection efforts, enforcing repayment obligations under loan agreements. Escalate accounts to litigation, receivership, foreclosure, or collateral liquidation when voluntary repayment cannot be secured. Review and analyze borrowing base certificates, collateral positions, covenant compliance, and financial performance to inform recovery strategies. Negotiate directly with borrowers, guarantors, and senior-level client representatives to secure repayment plans, settlements, or turnover of assets. Coordinate with internal stakeholders, including credit, risk management, and legal teams, to prepare accounts for enforcement actions. Act as an internal subject matter expert on ABL collections and collateral enforcement, advising on recovery approaches and asset disposition strategies. Maintain detailed documentation of all collection activities, enforcement steps, and recovery outcomes. Prepare reports for senior leadership summarizing recovery progress, enforcement actions, collateral risks, and projected cash inflows. Consistently meet or exceed assigned recovery targets and performance expectations. Qualifications Minimum of 7-10 years of progressive experience in commercial debt collection or loan recovery, with direct involvement in ABL and Factoring backed lending facilities. Strong understanding of asset-based lending structures, borrowing base analysis, collateral monitoring, and UCC Article 9 enforcement. Proven success in recovering high-value, complex, and disputed accounts through aggressive negotiation and enforcement. Experience coordinating with legal counsel on litigation, receivership, or collateral liquidation strategies. Assertive, persistent, and results-driven with excellent conflict resolution skills. Strong written and verbal communication skills, including the ability to prepare precise enforcement documentation and executive-level reporting. Ability to work independently in a fast-paced, high-pressure environment while managing multiple accounts simultaneously. Bachelor's degree in finance, business, accounting, or related field preferred; equivalent professional experience will be considered. Proficiency in ERP/collections systems, legal documentation platforms, and financial analysis tools. Work Environment & Compensation Senior-level, full-time individual contributor position. Competitive base salary with performance-based incentive compensation tied directly to recovery results. Comprehensive benefits package including health, dental, vision, retirement plan, and paid time off. Opportunity to work on high-profile recoveries and collateral enforcement actions that have a direct impact on company financial performance. Location in Dallas or Mt. Pleasant, SC

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential. Principal Responsibilities Acquire and Maintain Customers Basic furniture, appliance, home electronic installation/removal Complies with all company vehicle safety standards and documentation Credit/Customer Relationship Management Customer payments and data entry in VersiRent computer program Fill out receipt books, make journal entries Inbound/Outbound Service calls Making deliveries or collecting merchandise Sales and merchandising, and all other duties deemed necessary by store management Requirements for Account Representative Excellent telephone skills Intermediate math skills Maintain professional appearance Must be able to drive during day, night and meet all safety requirements Must be able to explain terms of rental/lease agreement to customer Must be able to read, write and communicate effectively in person and over telephone Must be able to work overtime Must be proficient in product features, benefits; must be able to work on showroom floor Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates. General Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds Stooping, bending, pulling, climbing, reaching, and grabbing as required Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing Must be able to work in and outdoors in a variety of climates and weather conditions $14.50 - $15.00 Hourly

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Paid time off Signing bonus Training & development ROLE DESCRIPTION: As an Account Representative for Jimmy Dunn State Farm Insurance Agency you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Sarah Beem - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Bilingual Spanish preferred.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). Requirements: Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

South Carolina Federal Credit Union is currently seeking a Collections Specialist II to join our team of outstanding Loss Prevention professionals in North Charleston, SC. Duties include but are not limited to: * Work collaboratively with the Asset Protection management and team to control delinquency and minimize credit loss while following established policies and procedures during the collection of delinquent loans and credit cards. * Utilize the collection queues, auto dialer system and reports to maintain communication with members on delinquent accounts and document pertinent information appropriately. * Contact members for repayment arrangements and coordinate receipt of payments. * Answer telephone calls from internal and external members regarding delinquent accounts and conduct account research, audits and corrections as needed. * Meet or exceed team objective for delinquency and charge off through accounts reviews and communication with account holders. * Stay abreast of the Fair Debt Collection Practices Act. * Support other team members as needed. Level II Duties: * Research member disputes on delinquent loans and submit corrections or adjustments to the appropriate department as necessary. * While exercising discretion and judgment, counsel and educate members concerning their financial responsibilities, obligations and options. * Make recommendations to management for any assistance offered to members with hardships, to include all necessary paperwork to justify the recommendation. Prepare all appropriate forms such as extensions, re-age/fix pays, rewrites, modifications and workouts. Follow all current guidelines for hardship assistance tools. * Review and recommend accounts for repossession, charge off, legal or magistrate action to management for approval. Minimum qualifications include: * Possess high school diploma or GED. * Possess a minimum of 2 years of similar or related collections experience within a financial services work environment. * Possess ability to successfully perform duties in a high-volume, fast-paced work environment that includes interacting with other via telephone. * Possess direct work experience communicating professionally and effectively both verbally and in writing. * Possess ability to maintain confidentiality and to handle sensitive issues with tact and diplomacy. * Possess demonstrated interpersonal skills and the ability to work cooperatively with others at all levels. * Possess demonstrated ability to examine and interpret complex information and make solid decisions with exceptional judgment. * Possess direct work experience researching, analyzing and solving difficult problems. * Possess direct experience working with computers with proficiency in Microsoft Office applications and various lending processing systems. * Possess direct work experience performing intermediate mathematical skills. This position has the potential for a hybrid schedule. Per our policy you must meet the minimum requirements of highspeed internet (200MBPS download; 25 MBPS upload, 50MS or less latency, and 30MS or less jitter) and ability to be wired into router through ethernet to support required responsibilities. A data speed analyzer test will be administered, and a higher minimum speed may be required. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23

Job DescriptionDescription: Are you tired of feeling like just a number at work? At MainOcean, we believe work should be more than just a job ~ it should feel like a second home. We pride ourselves on offering a family-style environment where every team member is a valued contributor and shares a commitment to excellence. With over 100 years of combined expertise across three generations, our business stands as a cornerstone in logistics and transport throughout the Southeast and Gulf Coast. We excel in providing innovative supply chain solutions through our integrated network of warehouses, ports, and transportation services. Come join our passionate team and experience a dynamic, collaborative environment where your growth and success are at the heart of what we do. About Us: We are proud to be a family-run, regionally focused company led by three generations with more than 100 years of combined logistics, transport and stevedore experience in the Southeast and Gulf Coast. MainOcean LLC, is a consolidated family of companies providing logistics and supply chain solutions to cargo owners and shippers through the warehouse, port, and transportation industries. Job Purpose: The Billing Coordinator is the vital link to accurately capturing all billable activities to ensure the timely creation and distribution of invoices to our customers across the Southeast region. Duties & Responsibilities: Greet and direct guests and clients when they arrive. Answer and route calls to appropriate contact/department. Create, verify and send invoices for all facilities. Provide invoice status updates to customers as requested. Assist with entering accounts payable. Assist with entering accounts receivable. Enter credit card transactions and obtain receipts. Track and confirm quotes sent to current and potential customers. Support continuous improvements by contributing to the ongoing efforts to improve all experiences with MainOcean Carolinas, LLC. Additional duties as assigned. Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice Requirements: Skills and Qualifications: High School Diploma required. Degree in business, accounting, or related field preferred. 1+ years of experience in 3PL or logistics environment. Previous experience in an account and/or billing support role. Familiarity with WMS systems. Able to type 40 to 60 words per minute. Proficiency in Microsoft Office. Excellent customer service and interpersonal skills. Excellent verbal and written communication skills. Excellent organizational, task and time management skills. Excellent attention to detail. Strong problem solving and analytical skills. Possess a strong sense of initiative, “can-do” attitude, and be a proactive problem-solver. Able to adapt to shifting priorities in a fast-paced environment. Flexible team player. Working Conditions: None: The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise occasionally: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Physical Requirements: Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Standing: Remaining upright on the feet, particularly for sustained periods of time. Sitting: Be in a seated position for an extended period of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Seeing: Clarity of vision at near and far distances, depth perception, and able to work in low light environments. Direct Reports: None. Acknowledgements MainOcean Carolinas LLC provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MainOcean Carolinas LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources - ****************. Your employment with MainOcean Carolinas LLC is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MainOcean Carolinas LLC is not guaranteed for any length of time.

To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC004164 SYS - Financial Services Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Work Shift Entity/Organization: Medical University Hospital Authority (MUHA) Hours per week: 40 Scheduled Work Hours/Shift: Monday - Friday 8:00am - 4:30pm Pay Basis/FLSA: Hourly / Non-Exempt Job Purpose: To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required. Education and Work Experience: * High School diploma or equivalent education required. * Must have 6 months of experience working in a medical office setting, hospital patient accounting office or AR or bad debt collection outsourcing firm. * Call center or healthcare collection experience or healthcare patient accounting experience preferred. * Must be familiar with information systems, demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, and demonstrate customer service recovery skills and the ability to deal with patients and staff in a tactful and diplomatic manner. * Must exercise good judgment and discretion while following written and verbal instructions and policies. * Must demonstrate the ability to handle a high volume of patient account calls actions and inquiries. Must be able to manage time efficiently, handle a high-volume work queue and recover outstanding receivable at a competitive level with other staff. Degree of Supervision * Direct supervision of site management. Available for evening and weekend work as goals and workload dictate. Licensures, Registrations, Certifications: * N/A Physical Requirements: * Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, each in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently list and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. infrequently work in dusty areas and confined/cramped spaces. Job Responsibilities: 60% * Handle inbound and outbound collection calls to and from patients. guarantors and third parties to effectively manage customer accounts, resolve patient questions and provide customer service. * Manage a heavy volume of Patient Accounts in a work queue environment, collecting accounts via on-line payments, promises, and payment plans while resolving any accounting issues, disputes or customer complaints in a customer service friendly and professional manner. * Assist patients in completing and applying for financial assistance as needed. * Update patient demographics, insurance information and guarantor information to maintain accurate patient information. * Accurately and consistently document all collection actions and fully document all collection conversations. * Comply with all HIPAA privacy regulations and protect the confidentiality and privacy of patients and guarantors and their personal financial records. * Maintain compliance with federal and state regulations and organizational policies. 35% * Assist office with administrative duties as need to include typing, contacting insurance companies, researching documents, coping of records, handling mail phone and email requests for insurance companies, attorneys, patients and any other request. * Maintain and manage all incoming and outgoing mail. 5% * Other duties as assigned. Additional Job Description Education: High School Degree or Equivalent Work Experience: 1 year If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************