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Collections specialist jobs in Cincinnati, OH

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Collections Specialist
Debt Collector
Accounts Receivable Specialist
Group Billing Coordinator
Collections Representative
Billing Representative
Accounts Receivable Analyst
Collector
Medical Collections Specialist
Credit And Collections Analyst
Resolution Specialist
  • Billing and Payment Coordinator

    Total Quality Logistics, Inc. 4.0company rating

    Collections specialist job in Milford, OH

    Country USA State Ohio City Milford Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies Who we're looking for: * You are driven by helping customers and others * You are organized and detail-oriented * You can resolve issues with a calm, professional demeanor * You have great communication skills * You are a team player * You are professionally driven and career motivated * You are coachable - some office, clerical, or billing experience is preferred but not required What you'll do: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team What's in it for you: * Starting pay: $16.50/hour * Unmatched career growth potential with structured paths and mentorship for advancement * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 1701 Edison Dr, Milford, OH 45150 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5 hourly 4d ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Collections specialist job in Cincinnati, OH

    Job Description CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm Responsibilities Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. Determine proper payment allocation as required or requested by A/R processing personnel. Resolve short payment discrepancies that customers claim when making payment. Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. Resolve and clear credit balance invoices before such invoices age 60 days. Prepare monthly collection reports to be submitted to Management. Qualifications 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. Commercial collections experience is ideal. High school diploma or equivalent. Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. Basic math and analytical skills Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. Ability to multi-task and prioritize while speaking with customer. Demonstrates good active listening skills, telephone skills and professional email communication skills. Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. Must possess average keyboarding speed with a high level of accuracy.
    $31k-37k yearly est. 21d ago
  • Billing Coordinator

    Audit-Tel

    Collections specialist job in Cincinnati, OH

    Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Analyst

    Collabera 4.5company rating

    Collections specialist job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: The AR Analyst will support to the Accounts Receivable Team by focusing primarily on analytics, testing, reporting, and data validation. In addition, the resource may occasionally be asked to processes payments, billings, cash apply/collections. Ideal candidates will have previous experience in AR/Collections and/or Billing and MUST have experience with SAP. MAJOR DUTIES & RESPONSIBILITIES: · Efficiently and accurately process specific payment/billing/related jobs · Consistently achieves key internals with respect to production, cycle time, and quality · Participates on simple payment/billing/cash apply/collection project initiatives, including rework efforts. · Effectively researches and resolves payment/billing/cash apply/collection issues on behalf of customers Assists with root cause analysis of payment/billing/cash apply/collection issues to resolve thoroughly and completely for clients · Understands and quickly rationalizes processing changes resulting from new plans, benefit designs Drive client satisfaction · Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include EyeMed Account Managers, Operations, Information Systems, Client Representatives and EyeMed leadership team · Drives Key Performance Indications · Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy. · Proactively works with supervisor to develop self-remediation plan when standards are not being met. · Effective in meeting goals and deadlines. · Establishes and communicates clear priorities that support meeting goals and deadlines. · Prioritizes schedule and makes adjustments as changes in priorities occur. · Proactively informs supervisor of progress towards goals/deadlines and changes priorities. · Works constructively under pressure; responds resourcefully to change and ambiguity; maintains a calm, confident and constructive outlook despite difficulty, frustrations or ambiguity. Qualifications · KNOWLEDGE AND SKILLS: · Analytical, forward thinking, problem solver · Attention to detail · Understanding of financial and analytical concepts · Data entry and claims processing knowledge · STRONG PC skills, specifically Excel and Access · Understands third party benefits and administration · Strong customer service focus · · Ability to work well under pressure and multi-task · SAP EXPERIENCE IS REQUIRED!! · EDUCATION: High School mandatory, College degree preferred Client is looking for someone who has: · Previous experience with accounting and/or accounts receivable (AR) · Advanced Microsoft Office including Excel · Fundamental SAP experience preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-68k yearly est. 60d+ ago
  • Collections Specialist-National Accounts

    R+L Carriers 4.3company rating

    Collections specialist job in Wilmington, OH

    Collections Specialist-National Accounts, Starting $16-$24 hr Full-Time, Monday - Friday, 8:30am - 5pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers - Women in Trucking Company Culture R+L Carriers is currently seeking a Collections Specialist- National Accounts. The Collections Specialist-NA position will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques. Desired Skills and Experience: Must be computer literate and able to type 60 wpm Must be professional, self-motivated, energetic, and have excellent attendance. Excellent analytical, verbal, and written communication skills. Must be result-oriented and solution-driven. Basic knowledge of Windows, Outlook and other Microsoft products Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $16-24 hourly Auto-Apply 11d ago
  • Accounts Receivable Analyst

    Dayton Freight 4.6company rating

    Collections specialist job in Dayton, OH

    * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days Responsibilities The Accounts Receivable Analysts reviews and manages accounts to reduce the days of sales outstanding and to reduce receivables on a company wide basis. Principle Duties: * Manage past dues, balance dues and credits on assigned accounts * Recommend deliquent accounts to be placed on cash and/or with an outside collection agency to manage * Discover and corrects billing errors * Send supporting documentation to customer as required * Work closely with Service Center Managers and Account Managers * Ensure timely payments on customer's accounts * Continuously improve processess Qualifications * Written and oral communication skills * Can work in a fast paced environment * Basic math skills * Basic computer knowledge including Excel, Outlook * Fluent in English * Legally eligible to work in the United States * Must be at least 18 years of age Benefits * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $46k-57k yearly est. Auto-Apply 13d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections specialist job in Cincinnati, OH

    We are seeking a detail-oriented Accounts Receivable Specialist to join our team and support both Collections and Cash Application functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date. Key Responsibilities Collections + Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email. + Maintain detailed notes documenting all collection activities. + Respond to customer inquiries and take proactive measures to keep accounts current. + File, scan, and email invoices as needed. + Assist with additional collection-related duties as assigned. Cash Application + Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions. + Reconcile daily cash receipts and deposit reports against bank or lockbox records. + Apply payments to the correct customer accounts and open invoices. + Research and resolve unapplied or unidentified payments quickly and accurately. + Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds. Requirements Requirements & Qualifications + High school diploma or equivalent required. + Previous experience in Accounts Receivable, Collections, and Cash Application. + Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with financial software systems. + Strong verbal and written communication skills, including negotiation and customer service ability. + Excellent attention to detail, organizational skills, and analytical thinking. + Ability to multitask and meet deadlines in a fast-paced environment. + Self-motivated, reliable, and able to work both independently and collaboratively with the team. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $26k-33k yearly est. 40d ago
  • Medical Collections Specialist Full Time

    United Surgical Partners International

    Collections specialist job in Cincinnati, OH

    Mayfield Spine Surgery Center is hiring a Full Time Medical Collections Specialist! Welcome to Mayfield Spine Surgery Center! Mayfield Spine Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Medical Collections Specialist to join our team. As a Medical Collections Specialist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Medica Collections Specialist at Mayfield Spine Surgery Center This position is responsible for ensuring the timely collections of patient receivables and insurance companies. Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate. Qualifications: High school diploma or equivalent Two-years healthcare collection experience. Proficient in MS Office applications which include Outlook, Word, Excel, and PowerPoint. Good communication skills over the phone and through writing. What We Offer As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. Competitive wages Opportunities to better yourself professionally Health, Dental & Vision Coverage 401(k) retirement plan Paid Time Off (PTO) Company Paid Holidays Employee Assistance Programs Health Savings Account/ Flexible Spending Account Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #LI-DS1
    $28k-34k yearly est. 34d ago
  • Collections Specialist

    Bluestar Us 4.5company rating

    Collections specialist job in Hebron, KY

    Job Description BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. The Collections Specialist is responsible for managing and maintaining an assigned accounts receivable portfolio, ensuring timely collections of outstanding invoices, and assessing credit risk of potential and existing customers, all while providing excellent customer service. Essential responsibilities include: Accounts Receivable Management Follow effective collection strategies Analyze client accounts and identify high-risk receivables. Monitor customer account details for non-payment, delayed payments and other irregularities. Manage assigned account book thru timely collections calls Reconcile statements with vendors to ensure accurate record keeping Release system held customer orders when necessary Maintain a clean AR Aging report for assigned account book Calculate monthly finance charges in accordance with credit policy Research and resolve payment discrepancies and negotiate payment plans with delinquent accounts. Coordination and Collaboration: Collaborate with sales teams to resolve disputes and negotiate payment plans. Work in coordination with management to handle contentious cases. Regularly communicate with management on the status of receivables and collection performance. Gather and complete information required for audits Participate in various accounting projects Reporting and Analysis: Analyze client payment trends and propose corrective actions. Maintain accurate records of all collection activity and correspondence in the customer database. Prepare regular reports and inform management of potential write-offs and bad debt risks. Prepare financial analysis as requested. Compliance and Regulation: Ensure compliance with local and international regulations regarding collections. Ensure compliance with company's credit and collection policies and procedures. Assist in other areas of the office as needed Job Requirements: 3-5 years of recent, relevant collections experience required, greater length of experience preferred Bachelor's or Associates Degree in Accounting, Finance, or Business Administration preferred, but not required Proven experience in credit and collections, with a strong understanding of credit laws and regulations. Excellent communication, negotiation, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks. Proven computer skills including accounting software (Oracle), and Strong Excel skills Confirmed team player with good superior and peer relationship skills. Successful record of effective customer relations skills. Self-motivated, with a proactive attitude towards work and demonstrated belief in continuous improvement Equal Opportunity Employer/Veterans/Disability.
    $30k-34k yearly est. 23d ago
  • Insurance Collections Specialist

    Gastro Health 4.5company rating

    Collections specialist job in Cincinnati, OH

    Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidily growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution Maintains active communications with insurance carriers and third-party carriers until account is paid. Negotiates payment of current and past due accounts by direct telephone and written correspondence. Updates patient account information Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor. Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up. Manage all assigned worklist on a daily basis for assigned insurances. Utilize collection techniques to resolve accounts according to company's policies and procedures. Report any coding related denial to the Coding Specialist. Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility. Conducts necessary research to ensure proper reimbursement of claims. Assist with special projects assigned by Billing Manager or Supervisor Minimum Requirements High school diploma or GED equivalent. At least 2 years' experience in insurance collections. Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS) Knowledge with letters of appeal. Intermediate experience with Microsoft Excel and Office products is required. Experience with HMO, PPO, and Medicare insurances. Must be able to read, interpret, and apply regulations, policies and procedures We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $28k-34k yearly est. 60d+ ago
  • Onsite Collections Representative - Mason, OH

    Transworld Systems Inc. 4.3company rating

    Collections specialist job in Mason, OH

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is an onsite position at our Mason office. Compensation: $16-$22/hour based on experience Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 7A-4P CST Production Schedule: After training and nesting - the production schedule is 8am-5pm 4 days a week and 10am-7pm 1 day a week Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due student loan accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed Internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work environment is primarily indoors. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ
    $16-22 hourly 19d ago
  • Collector I

    Singlepoint 4.2company rating

    Collections specialist job in Mason, OH

    JOB SUMMARY: The collector is responsible for performing collection activities in an effort to recover losses from assigned accounts. Collector will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collector will resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations. The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Essential Job Functions % of Time for Each Function 1. Communicate with debtors in regards to the repayment of their delinquent debt. 40% Achieve assigned goals (fee, postdate, liquidation, and/or consolidation apps taken - specified by line of business) Make required number of phone calls daily as determined by management Profile debtors and obtain financial information. Update demographic and financial information on each call. Negotiate the best possible arrangements Proficiency with company telephone system while placing outbound calls and accepting inbound calls. Refer accounts for legal or administrative wage garnishment processes if applicable as dictated by department and/or client requirements. 2. Perform skip tracing to locate debtors 30% Use skip-tracing tools to locate the debtor in the most efficient manner Locate required number of skip accounts as determined by management Effectively communicate with third parties to obtain location information Profile accounts that are determined unlocatable or exhausted 3. Ensure all accounts are worked within client standards and Federal Regulations. 20% Maintain specified file of accounts per client standards Work within FDCPA, state regulations, department/division & DMO Compliance Policies Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications 4. Maintain continuing education, training in industry career development 5% Maintain current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. Attend training sessions as directed by management Integrate information obtained through training sessions and policy changes immediately into daily routine Other Job Functions % of Time for Each Function 1. Other duties assigned by management 5% % of Time for Essential and other Job Functions Combined Must Total 100% Decision-making Latitude 1. The collector is given limited authority by collections management to conduct, manage and administer the collection activities necessary to collect an account, while operating within the guidelines and budget of the collections department. Qualifications A. EDUCATION: Check the level of education typically required to perform the responsibilities of the position and list the preferred area(s) of study. X High School Some College Bachelor's Degree Master's Degree Other (specify) May additional equivalent experience above the required minimum substitute for the checked level of education? yes X no B. EXPERIENCE: Minimum of six months of progressive work experience preferred. MUST HAVE: PC experience in a windows environment Basic keyboarding skills Must be able to obtain required License for collecting ACA certification preferred May additional equivalent education above the required minimum substitute for the checked level of experience? yes X no C. OTHER HELPFUL EDUCATION OR EXPERIENCE: Previous sales or customer service experience D. KNOWLEDGE, SKILLS and ABILITIES: Effective written and verbal communication skills Strong listening skills, ability to follow written and/or verbal instructions Good mathematical skills including calculator skills Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals Strong organizational skills and the ability to meet tight deadlines Negotiation, counseling and problem solving skills Reliable, ability to work flexible day, evening and weekend hours as required Ability to learn company collections computer system and phone system Persistent, ability to overcome objections, ability to remove barriers Team player
    $30k-38k yearly est. 60d+ ago
  • Collections Representative

    Global Channel Management

    Collections specialist job in Mason, OH

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Collections Representative needs 2+ Years collections experience Collections Representative requires: SAP MS Office Collections Representative duties: • Responsible for providing excellent customer service to internal and external customers (see “communications with others” below) Responds to phone calls and/or emails from customers, research questions and/or problems and bring resolution to those items Ensure that the Customers' needs are being met Return phone calls and/or emails within 24 hours Additional Information $18/hr 6 months
    $18 hourly 60d+ ago
  • Accounts Receivable Coordinator

    Alto Healthcare Staffing

    Collections specialist job in Dayton, OH

    Job Summary: Primary responsibility of the Accounts Receivable Coordinator is to administer all collections across all business platforms and divisions of the company for direct billing. Essential Job Functions: Accounts Receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. Accounts Receivable Coordinator will work closely with Sr Accountant and CFO; alerting them to any pertinent information ascertained in line of duties relative to the financial department and well being of company and assisting with any projects required relating to departmental functions. Job Responsibilities: Process accounts and incoming payments in compliance with financial policies and procedures Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted before sending statements Facilitate payment of invoices due by sending weekly statements and contacting clients Contact clients regarding skipped invoices Contact clients regarding invoices that were short paid Ensure resolution of short paid invoices, and monitor them through google docs Verify discrepancies by and resolve clients' billing issues Notify Finance Manager of any write offs; delinquent unresponsive accounts Fed Ex client checks received to our lockbox Generate reports detailing accounts receivable status for AR Manager and CFO Assist Finance Manager in various projects as assigned. Mon-Friday 8-5 in office $18-23 Per Hour
    $18-23 hourly 60d+ ago
  • Debt Collector

    Zwicker & Associates 4.2company rating

    Collections specialist job in Hebron, KY

    Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Physical Qualifications Be able to lift 5 pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to operate a computer, phone, and/or equivalent devices Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, obligations, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and a 401 (k) with a match. EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR Salary Description $17-18, plus bonus
    $28k-32k yearly est. 60d+ ago
  • AR Credit & Collections Analyst

    Evenflo Company 3.8company rating

    Collections specialist job in Miamisburg, OH

    Job Title - Accounts Receivable Credit Analyst General Responsibilities: The AR, Collections and Claims Analyst is responsible for processing customer payments, applying cash and creating deductions. The Analyst is also responsible to retrieve back up documentation, validate customer claims and issue credit to offset the deduction. Examples of Typical Activities: Access vendor portals to obtain payment remittance and deduction details Pay invoices and create appropriate deductions Reconcile customer accounts Run deduction reports Determine types of claims and pull appropriate documentation Make copies of the shipping documentation in a shortage situation Pull documentation for penalty situation Validate claims, or create charge back to the customer Obtain routing guides for shortages, penalties, allowances, advertising, freight, pricing, etc. Communicate repetitive charge backs to appropriate department Applied advanced Excel functions to enhance the accuracy and efficiency of claims processing. Required Experience A minimum of 2-3 years of experience in Accounts Receivable and Credit Collections HS Diploma Required Technical Competencies Excellent Verbal and Written Communication Skills Computer Skills (Excel, Word, ability to navigate the internet) Required Behavioral Competencies Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Builds Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Initiates Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Manages Work - Effectively managing one's time and resources to ensure that work is completed efficiently. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. EEO-M/F/DISABLED/VETS
    $33k-41k yearly est. 49d ago
  • Accounts Receivable Specialist

    Innomark Communications 4.5company rating

    Collections specialist job in Miamisburg, OH

    We're looking for talented individuals to join our team! Join INNOMARK and become a part of developing, producing, and delivering impactful Visual Marketing solutions for 100+ well-known brands and retailers. INNOMARK delivers Visual Marketing solutions that attract attention, engage shoppers, and convert sales. Our mission is to create retail experiences that connect brands and consumers through effective visual communication. In-house design, engineering, printing, manufacturing, and fulfillment guarantee excellence from concept to completion. Visit ******************* to learn more about our work, history, and culture. Position Summary: We're looking for a detail-oriented and motivated Accounts Receivable Specialist to join our team! In this role, you'll handle day-to-day billing operations and ensure accurate, timely invoicing. You'll work closely with the Project Management, Production, and Sales teams to maintain smooth communication and resolve any billing inquiries. Key Responsibilities: Prepare and process invoices as jobs are completed and submitted by the Project Management team. Maintain and verify distribution lists to ensure accuracy. Generate detailed, customer-facing accounts receivable statements as needed. Support Production and Sales teams with billing and cost-related questions. Participate in special projects as assigned. Collaborate with other departments to resolve billing or process issues promptly. Qualifications: Strong verbal and written communication skills. Self-starter with the ability to work independently and as part of a team. High level of integrity and professionalism when handling confidential information. Excellent attention to detail, ensuring accuracy and thoroughness in every task. Requirements: Associate degree in Accounting or related field preferred. General understanding of billing and manufacturing policies and procedures. Proficiency in Microsoft Excel required. Experience with Microsoft Dynamics SL preferred. Experience with Avalara tax software preferred. Benefits: Medical Insurance Dental Insurance Vision Insurance 401(K) Matching 10 Paid Holidays Paid Time Off Flexible Spending Account Innomark is an Equal Opportunity Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $33k-41k yearly est. Auto-Apply 24d ago
  • Accounts Receivable Apprenticeship

    Winsupply 4.5company rating

    Collections specialist job in Moraine, OH

    Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Job Description Rotational Program Overview Winsupply is seeking talented and career-minded professionals to join our Accounts Receivable Rotational Apprenticeship Program (RAP). This two-year program is designed for individuals eager to advance their careers within the Winsupply Business Services network. The Rotational Apprentice will gain comprehensive, hands-on experience in four different departments of Winsupply. This program is tailored for individuals seeking to develop a broad skill set, understand business operations, and prepare for a long-term career within the organization. The apprentice will rotate through multiple functional areas, contributing to projects, learning key processes, and collaborating with teams across departments. At the end of the two-year program, we will assist you in finding the best position that aligns with your skills and the business's needs. Key Responsibilities Participate in structured rotations through the departments listed below. Learn and perform core responsibilities of each department under the guidance of experienced mentors. Collaborate on projects, both individually and as part of a team, contributing fresh perspectives and creative ideas. Gain exposure to company goals, strategies, and daily operations to understand the interconnectivity of different business functions. Detailed Rotations You will generally spend six months in each of the following roles: Local Company: Learn the basics of A Days Work in Day at a Local Company: Warehouse Functions: Picking and receiving materials. Back Office: Accounts Payable, Accounts Receivable, and Invoice Reconciliation. Purchasing: Inventory management and stocking. Pricing: Fundamentals of a customer pricing matrix. Sales: Keying orders and quotes. WinSupport: Job shadow customer support technicians to help local companies with ERP system questions, as well as hardware and software issues. Focus on developing: Customer Service Skills Understanding of WISE (ERP system) and basic troubleshooting. Installing and troubleshooting hardware and software Payment Application: Job shadow payment application specialists to understand the cash application process On the job training in the following: applying payments to accurate customer accounts performing analysis of payment histories and account reconciliations reconcile customer balances with focus on resolving payment discrepancies conduct research for unidentified customer accounts and/or over-payments regular interaction with the credit/collection department. Credit and Collections: Gain an understanding of the Winsupply Accounts Receivable system and processes. Learn the tools used by the team to manage AR, WISE, Highradius, and the Credit Management Application. Job shadow an Area Credit Manager and gain an understanding of all aspects of the role including: Evaluating customer creditworthiness and assessing financial risks. Developing and executing effective plans to recover overdue balances while maintaining customer relationships. Understanding lien and bond rights, personal guarantees, and other tools to safeguard accounts receivable. Applying WCMS and industry-specific policies to ensure compliance and efficiency. Collaborating with local companies to support financial health and mitigate risks. Policies and procedures that pertain to WCMS and the industry. Competencies for Success Ability to see the big picture. High attention to detail with strong problem-solving skills and creativity. Proven ability to communicate effectively, both verbally and in writing, in a professional and organized manner. Strong customer focus. Adaptable to change and ambiguity. Seeks opportunities to apply technical knowledge and skills. Takes ownership of individual assignments and offers ideas for improvement. Desire to advance and take on challenges. Ability to travel up to 10% of the time. Qualifications Minimum Qualifications High School Diploma Additional Information Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Ability to life up to 50lbs We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
    $31k-39k yearly est. 60d+ ago
  • Collections Specialist-National Accounts

    R+L Carriers 4.3company rating

    Collections specialist job in Wilmington, OH

    Collections Specialist-National Accounts, Starting $16-$24 hr Full-Time, Monday - Friday, 8:30am - 5pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers - Women in Trucking Company Culture R+L Carriers is currently seeking a Collections Specialist- National Accounts. The Collections Specialist-NA position will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques. Desired Skills and Experience: * Must be computer literate and able to type 60 wpm * Must be professional, self-motivated, energetic, and have excellent attendance. * Excellent analytical, verbal, and written communication skills. * Must be result-oriented and solution-driven. * Basic knowledge of Windows, Outlook and other Microsoft products Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $16-24 hourly 11d ago
  • Collections Specialist

    Bluestar Us 4.5company rating

    Collections specialist job in Hebron, KY

    BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. The Collections Specialist is responsible for managing and maintaining an assigned accounts receivable portfolio, ensuring timely collections of outstanding invoices, and assessing credit risk of potential and existing customers, all while providing excellent customer service. Essential responsibilities include: Accounts Receivable Management Follow effective collection strategies Analyze client accounts and identify high-risk receivables. Monitor customer account details for non-payment, delayed payments and other irregularities. Manage assigned account book thru timely collections calls Reconcile statements with vendors to ensure accurate record keeping Release system held customer orders when necessary Maintain a clean AR Aging report for assigned account book Calculate monthly finance charges in accordance with credit policy Research and resolve payment discrepancies and negotiate payment plans with delinquent accounts. Coordination and Collaboration: Collaborate with sales teams to resolve disputes and negotiate payment plans. Work in coordination with management to handle contentious cases. Regularly communicate with management on the status of receivables and collection performance. Gather and complete information required for audits Participate in various accounting projects Reporting and Analysis: Analyze client payment trends and propose corrective actions. Maintain accurate records of all collection activity and correspondence in the customer database. Prepare regular reports and inform management of potential write-offs and bad debt risks. Prepare financial analysis as requested. Compliance and Regulation: Ensure compliance with local and international regulations regarding collections. Ensure compliance with company's credit and collection policies and procedures. Assist in other areas of the office as needed Job Requirements: 3-5 years of recent, relevant collections experience required, greater length of experience preferred Bachelor's or Associates Degree in Accounting, Finance, or Business Administration preferred, but not required Proven experience in credit and collections, with a strong understanding of credit laws and regulations. Excellent communication, negotiation, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously Strong organizational skills and attention to detail. Ability to work independently and prioritize tasks. Proven computer skills including accounting software (Oracle), and Strong Excel skills Confirmed team player with good superior and peer relationship skills. Successful record of effective customer relations skills. Self-motivated, with a proactive attitude towards work and demonstrated belief in continuous improvement Equal Opportunity Employer/Veterans/Disability.
    $30k-34k yearly est. 23d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Cincinnati, OH?

The average collections specialist in Cincinnati, OH earns between $24,000 and $41,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Cincinnati, OH

$31,000

What are the biggest employers of Collections Specialists in Cincinnati, OH?

The biggest employers of Collections Specialists in Cincinnati, OH are:
  1. Gastro Health
  2. Robert Half
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